GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Great office and staff. Everyone is so helpful, happy, and busy! The nurses were so friendly and professional. They have perfected their process and were so efficient. Dr. Houston is thorough, communicative, knowledgeable, and funny. I appreciate the wonderful beside manners. Was recommended to him by a few friends and highly recommend."
"I'm a retired healthcare provider, so the standards for my own personal providers is really high. Dr. Houston, his staff and the good folks at the endoscopy center in Keller met and surpassed all of my expectations. He is incredibly kind and personable. He explained everything very well (I was in the neurosurgery world, so I don't know a lot about the GI world!). The procedure was easy peasy and completely uneventful. My friend, Ryan Pond, CRNA, did my anesthetic and he did a superb job. I couldn't recommend this doctor and his entire team more highly. Thanks for practicing competent, caring medicine!! RJ"
"The facility is really clean and organize and I was treated with the outmost respect and actually with white gloves. Everyone introduced themselves to me and explained everything that they were going to do. Doctor Houston came after I recovered from the anesthesia to check on me and explained the findings."
"The team that worked with Dr. Houston was amazing. I have been telling everyone and anyone who need a colonoscopy to check out Lone Star. I cannot say enough great things about you all. Thank you so much for your caring spirit. May God bless each and everyone of you."
"Dr. Houston and the entire staff have a wonderful bedside manner. They are professional, friendly and knowledgeable. I would recommend Dr. Houston to anyone needing a specialist in his field."
"Dr Houston is very respectful, kind and always makes sure to answer any questions and is very detailed. My experience has always been 5 stars. I highly recommend Dr. Houston. The staff at the facility were very friendly and made me feel comfortable."
"Dr Houston and staff were absolutely amazing. The level of professionalism and how personable they were was such a great experience. From the point of registration until the next day follow up call, they made me feel reassured that I was in good hands. Signed ~ A Happy Patient"
5.0
Review from
Google User
Source:
Google
Apr 10 2024
"Absolutely the best best side manner I have ever experienced. Jody Huston and his team are the best around."
"I was treated very well. The staff couldn't have been any friendlier and helpful from when I arrived and until i departed. Also it was Very nice to call me the next day to check on me."
"Dr. Houston truly has the best bedside manner a doctor can have! He listens intently to you , he cares about you, he takes his time with you, he is extremely professional in every way and speaks to you as if you are a friend! He truly makes you feel like you are his only patient for the day! I wish I could give him a million stars as 5 is not enough for Dr. Houston!!! Make that appointment with Dr. Houston you will thank yourself!! He’s the BEST!!"
"What an incredible experience I had at Dr. Houston’s office as a new patient! I was expecting the typical visit… Arrive early Fill out a bunch of paperwork Sit and wait Go to triage Wait some more (typically a lot) Dr. comes in for a 10 minute visit Wait some more Finally pay and leave 90+ minutes later This was DEFINITELY not the case with Dr. Houston and his amazing team. Since I filled out my paperwork online in advance, I only waited 5 minutes in reception and was then ushered into the exam room. Dr. Houston appeared less than 5 minutes after that and spent probably 20+ minutes talking with me about my concerns. He was very punctual, thorough, provided enlightening information that I could understand, and was very respectful of my time. What a refreshing experience! I was leaving his office within 45 minutes of my arrival time; unheard of these days with doctor’s visits. Thank you Dr. Houston for such a pleasant visit! : )"
"What an incredible experience I had at Dr. Houston’s office as a new patient! I was expecting the typical visit… Arrive early Fill out a bunch of paperwork Sit and wait Go to triage Wait some more (typically a lot) Dr. comes in for a 10 minute visit Wait some more Finally pay and leave 90+ minutes later This was DEFINITELY not the case with Dr. Houston and his amazing team. Since I filled out my paperwork online in advance, I only waited 5 minutes in reception and was then ushered into the exam room. Dr. Houston appeared less than 5 minutes after that and spent probably 20+ minutes talking with me about my concerns. He was very punctual, thorough, provided enlightening information than I could understand, and was very respectful of my time. What a refreshing experience! I was leaving his office within 45 minutes of my arrival time; unheard of these days with doctor’s visits. Thank you Dr. Houston for such a pleasant visit! : )"
"Dr. Houston and his team in the Keller facility were all very efficient, professional and compassionate. Thanks to everyone for making an unpleasant experience the best it could be under the circumstances. I would definitely recommend them to friends and family."
"Lone Star Endoscopy is excellent! Everyone was professional and welcoming. Dr. Houston was caring and extremely informative about my procedure. This place is top notch."
"Highly recommend Dr. Houston for GI procedures. Explained everything, including all options. Surgery center brought me in within minutes of my scheduled time slot. Staff was efficient and personable. Dr. Houston talked with before the procedure, then explained my results in detail. Minimal waiting."
"Everyone was absolutely awesome. Sounds like a cliche, but seriously... from check-in to release everyone was warm and kind. Conversation with Dr. Houston was truly a pleasure."
"Dr. Jody Houston and staff were fantastic. No different than the last procedure I had done 5 years ago. My appointment was on time, everything was explained well, and the procedure went exactly as expected. 100% satisfied. Big thanks to Susan who checked me in and got me ready to go, Melissa who took me back and Amanda who put me to sleep. Best nap ever. Dr. Houston did his part and I was done and off to lunch."
"If you’re in the market for a colonoscopy, this is the Dr. to see. Dr. Houston was professional and thorough. Highly recommend him and his staff for this procedure."
"This dr found a spot on my pancreas and sent me to have it biopsy. Which turned out to be early stage of cancer. We were looking for hernia so to have found this and sent me to surgeon for surgery. Was very thankful for him finding and sending me to get it removed."
"I would suggest that your lobby needs I’m more inviting look, Maybe some greenery or plants some better lighting maybe lamps tables HOME look. Your restroom needs a bench or something more than a chair so you can put your clothes on it so it feels more inviting also. Your nurses and. Staff were very helpful and kind and professional. Thank you, Mr. Buffa."
"I can’t believe I am saying this, but I actually look forward to my next colonoscopy because of how well Dr Houston, his anesthesiologist and nurses took care of me. I highly recommend Lone Star for great bed side manners and service excellence."
"Dr. Jody Houston, MD performed endoscopy and colonoscopy on me on January 4, 2024 at Lonestar Endoscopy Center in Keller, Texas. The entire process from checkin to recovery and discharge is streamlined without any waiting. Dr. Houston spent time with me to understand any changes in my health since the last visit. He is very courteous and tries to build positivity in patients. During the procedure, I received treatment from a team of 4 nurses and a technician. They were all professionals and well experienced. I highly recommend Dr. Houston for GI related evaluations and treatments."
"Always above and beyond. Staff and Dr. Houston treat you like you are their family. Those are not just words but YEARS of experience. He works on vacation, his staff fights to the matter for you when insurance is acting up. I can't express how incredible Dr Houston and Janice and Teresa are."
"Dr. Houston and all the staff at Lone Star Endoscopy are fabulous! They run a very organized practice, yet with a human touch. Everyone I dealt with was kind and thorough in their work. Dr. Houston has excellent bedside manner, answering all questions before proceeding. I highly recommend Lone Star Endoscopy and Dr. Jody Houston."
"The Entire Staff at LoneStar Endoscopy Keller did a fantastic job. The nurses and Anesthesia were very friendly and the care provided was second to none. My Gastroenterologist Dr. Houston made me aware of what to expect before the procedure and did a great job explaining the findings to me after my procedure was completed. I was extremely pleased with my visit and will definitely continue to use LoneStar Keller for all of my future procedures. Thank you!!"
"Dr. Houston and all the staff at Lone Star Endoscopy are fabulous! They run a very organized practice, yet with a human touch. Everyone I dealt with was kind and thorough in their work. Dr. Houston has excellent bedside manner, answering all questions before proceeding. I highly recommend Lone Star Endoscopy and Dr. Jody Houston."
"I have found a GI doctor who truly cares and is passionate about what he does! Dr. Houston is not only kind and thoughtful but takes the time to discuss your health with you and truly listen to questions you have. I feel cared for and valued and would highly recommend him and his practice to others!"
"Dr. Houston takes time to address my questions and concerns. He was quick to get me in for a procedure too. And the staff…well the staff is excellent!"
"I have to say it was an easy and compassionate experience. All the staff leading up to the procedure and the day of were wonderful. Each nurse or administrator I spoke to the day of the appointment was kind and patient. Dr. Houston was direct and comforting, I liked his bedside manner. 5 stars for everyone!"
"Dr Houston makes you comfortable and gives you peace of mind. He is caring, compassionate and extremely thorough. I highly recommend him and his staff for a pleasant experience."
"This was the first time I have ever had this procedure. Starting at my arrival in the lobby everyone I talked to was very helpful and friendly. Dr Houston was very nice and easy to talk with. Everything about my visit went very well."
"Dr. Houston is a phenomenal doctor. He was the first Dr. to figure out just the medicine I needed to have a more normal functioning lifestyle. I’ve been seeing him for over 10 years. He, his staff and the the entire LoneStar staff are wonderful!! Knowledgeable, caring and available. Highly recommend!!"
"Dr Houston was a good listener and let me vocalize my frustrations while not getting emotional himself. He helped me rethink my eating structure for my body to digest more easily."
5.0
Review from
Google User
Source:
Google
Oct 17 2023
"Dr. Houston Always makes me feel comfortable about my uncomfortable event ahead. I know that he will keep me informed of any issues that arise. I love the people that work around him everyone is wonderful."
"I recently had both endoscopy and colonoscopy completed by Dr Jody Houston and staff at the Grapevine GI facilities. Prep aside (who likes that?) I highly recommend he and his team. Prep instructions were thorough with intermittent text reminders about next steps. Endoscopy center staff were very attentive, pre and post procedures, and clearly patient comfort focused. The schedule was kept on track with little to no waiting. Post procedures Dr Houston communicated how they went and highlighted important findings. He also gave me a copy of the reports before I left. A nurse made a follow up status call the next day which I appreciated. In an era of increasingly mechanized medical procedures I recommend this team to anyone approaching time for either procedure."
"Dr Houston is amazing. Very confident and knowledgeable. Discovered things I was doing that I had no idea were probably harming me instead of potentially helping me. Facility is very nice and clean and office staff was super nice as well."
"In a family type of atmosphere, nurses and physicians in here are very friendly, and make you feel as a valued patient & an appreciated human being. Dr Jody & Team make it easy, stress-free and enjoyable to undergo this complex and serious medical procedure like it wasn't one."
"Very impressed with the people and understandably information leading up to the service. The facility / clinic was a surprisingly first class and welcoming. Registration, easy and waiting time was minimal. Melissa my personal nurse for the procedure, greeted me and walked me to the changing area, then to my preparation area. My anesthetist introduced himself and was very humorous but professional, he assured me he would never leave me during the time I was under his care. Then Dr Houston came to my area, introduced himself and explained the procedure, very easy man to work with, he also builds confidence in you, he knows what he is doing. Recovery, had Julie and my wife watching over me as I gained consciousness and Dr. Houston came in shortly and explained to my wife how the procedure went and the results. Dr. Jody Houston is a fine man and physician and the team he has put together is top notch . Thank you Lone Star Endoscopy."
"I recently had a colonoscopy with Dr. Houston on Monday, September 29th, and I must say it was an exceptional experience from start to finish. The moment I walked into the facility, I was struck by its cleanliness and professionalism. The nurses were not only highly skilled but also incredibly friendly, putting me at ease during a procedure that can be quite nerve-wracking. What stood out the most was the level of knowledge and expertise displayed by everyone involved in my care. From the initial consultation to the post-procedure discussions, I felt in capable hands every step of the way. Dr. Houston and the entire team have created a welcoming and efficient environment that truly sets the standard for medical care. I would highly recommend their services to anyone seeking top-notch care and a comfortable experience. Thank you to Dr. Houston and the wonderful staff for their exceptional care and professionalism."
"Dr Houston always takes great care of his patients. Keeps them informed at every turn and makes himself available whenever needed. He has been one of my doctors for over 10 years."
"My pre op nurse Ann was great! Made me feel relaxed and comfortable. She has a great personality. Dr Houston provided the info I needed and did a great job. The entire staff at Southlake was very good!!"
"Dr. Houston Always makes me feel comfortable about my uncomfortable event ahead. I know that he will keep me informed of any issues that arise. I love the people that work around him everyone is wonderful."
"The entire staff at Lonestar from on call service - Dr Lacey calling me to address my concerns the night before. Check in was breeze. Dr Houston is absolutely amazing! Jason, Christy, Julie, Kelly, Tiffany. Everyone in the facility was a ray of sunshine. Every establishment should have exemplary staff like this. Highly recommended!"
"Dr. Jody Houston is very thorough. He has a thoughtful bedside manner and I appreciate the extra time he dedicates to his patients while explaining the condition and any necessary treatment plan."
"Dr. Houston and his team are incredible. Great bedside manner. Dr. Houston himself is a great doctor. I’ve seen a couple of GIs before Dr. Houston, to no avail. After meeting with Dr. Houston, he suggested a low-dose medication pick up my life back to normal. Can’t say enough good things."
"Absolutely fantastic experience! Every staff member - the pre-op nurse, the post-op nurse, the anesthesiologist, nurse and nurse assistant in the procedure room were so incredibly nice and calming. Dr. Houston was so fantastic! Everyone explained everything so thoroughly. Everything couldn’t have gone better! The first thing I said when I got picked up by my husband was how absolutely nice everyone was!"
"Great experience with the team. Dr Houston was very personable with excellent bedside manner. As any specialist, it can take some time to get in to see him, but it is definitely worth the wait. Highly recommend!"
"Dr. Houston was very informative and had a warm demeanor. Staff and process was very efficient. Dr Houston’s Nurse Janice did a great job of updating me on the status and results. The procedure was painless and quick. Thank you."
"Dr. Houston and his staff are great, they take a team approach to health care and make my life easier. If you need a gastroentrologist, for either end, you can't find a better Dr and team."
"Dr. Houston is amazing, he was able to get me in sooner than scheduled for my colonoscopy which I appreciate so much. Other than the check in process when arriving all was great."
"Dr. Houston was/is awesome. However I'm very unhappy with the follow up procedure he ordered for me 1st available to have them done is 3 months out before I can be seen for it. Is truly ridiculous considering how much problems I'm having. So he's awesome but his schedule sucks. Hopefully I won't t die while I wait for my procedure to get done."
"From the moment I arrived for my appointment everyone was kind, friendly, and went out if their way to make sure I was comfortable and all my questions were answered. Thank you !!!"
"I had a very positive experience. Everyone very professional and kind. Things ran on time and the Dr did a great job of explaining things and answering questions."
"I had a very positive experience. Everyone very professional and kind. Things ran on time and the Dr did a great job of explaining things and answering questions."
"I have been a patient of Dr. Houston since 2007. He has been my GI physician and friend helping me to navigate though multiple digestive system issues. His diagnostic skills and bedside manner are second to none. He is a poster boy for why you want healthcare insurance that allows you to pick a doctor of your own choice."
"Safe, comfortable, courteous, kind and compassionate. This is my experience with Lone Star Endoscopy, Keller, TX. Dr. Jody Houston and the Nurse Team were completely amazing!"
"Jody Houston and his staff are very concerned about keeping you healthy. My 5 year colonoscopy was due and his office did not stop until they made an appointment with. Spoke to Dr Houston and his words were you are not getting colon cancer on my watch. He is the best by far you owe it to yourself to use his services."
"The doctor and staff were very warm and personable. The care I received was extraordinary, and interacting with the staff was a delight. I would absolutely recommend Dr. Houston and staff to anyone."
"Dr. Houston was very thorough and clear before and after the the smooth procedure. His staff at LoneStar Endoscopy was very friendly and professional. The follow up call the next day was also nice."
"Jody Houston and his staff are very concerned about keeping you healthy. My 5 year colonoscopy was due and his office did not stop until they made an appointment with. Spoke to Dr Houston and his words were you are not getting colon cancer on my watch. He is the best by far you owe it to yourself to use his services."
"I would most definitely recommend Dr. Houston. He is pleasant, knowledgeable with great chair slide manner. Has excellent recollection of patient and patients concerns and is readily accessible if needed for any emergency concerns. Very thorough."
"Dr. Houston is patient and he listens. He carefully processes what you are saying and has thoughts and suggestions to share. He most definately has my trust."
"Great experience from check -in to recovery. Great friendly staff, and no problems with the procedure. Dr. Houston explained everything really well. Highly recommend."
"I would most definitely recommend Dr. Houston. He is pleasant, knowledgeable with great chair slide manner. Has excellent recollection of patient and patients concerns and is readily accessible if needed for any emergency concerns. Very thorough."
"Dr Houston takes the time to explain every result of your colonoscopy in detail and answers all your questions no matter how long it takes. He is a kind and caring doctor. His team is always friendly and concerned about your well being and comfort through every phase of your procedure. I always feel comforted and cared for in his care. I would recommend him highly!"
"I highly recommend Dr.Jody Houston at LoneStar Endoscopy & Colonoscopy Medical Clinic. He and his staff are very friendly, competent, trustworthy and professional."
"I went to the wrong office of Dr Jody Houston and was delayed by thirty minutes of getting to the proper office. After realising what I had done, I called and the lady that answered the phone was very helpful and encouraging. She placed a call to the office I was supposed to go to and told them my situation as I was heading over to the right office. From the moment I walked in to Dr Jody Houston’s office, I was greeted with kindness and explained that they took the next appointment in line and asked if I would mind waiting for thirty minutes because Dr Houston really wanted to see me. I felt terrible and embarrassed, and of course was more than delighted that Dr Houston was so gracious to see me. My mistake turned in to a very pleasant experience. I would definitely recommend Dr Jody Houston to anyone that needs a gastroenterologist."
"To anyone considering Dr Houston and the staff in Keller call,make your appointment! They are so kind,caring and just fabulous! After being in the medical field myself for 30yrs I can assure you I know kindness and compassion when I see it. Highly recommend!"
"Scheduled a COLONOSCOPY screening. Preparation materials were clear and concise. Check in was rapid and efficient! All medical professionals were informative and Dr. Houston in particular was very detailed yet comprehensible. I was made very comfortable throughout the procedure!"
"Very respectful from check-in to release. Everyone was open and willing to answer all my questions, even those of a sensitive nature. Dr. Houston, is wecolming and pleasant bedside manner. He made me feel comfortable and respected throughout the entire process."
"I have been very fortunate for the last 6 years to have known and depended on Dr. Jody Houston for monitoring and maintaining my overall gastroenterological health. He and his staff have always shown the professionalism and integrity in all phases of treatment, including timely follow up communication. Dr. Houston comes highly recommended and should be given serious consideration for your healthcare needs."
"Dr. Houston and his team truly care and work hard to make you comfortable. This was my third time having him perform a procedure for me and he will the future ones needed. Thank you and your team."
"Dr. Houston was prompt, explained and then asked if I had any questions. Great bedside manner. I will continue to drive over 30 miles to be treated by Dr Houston. Also all the staff was Amazing."
"Very nice and knowledgeable, the staff in this clinic is also very nice and helpful, the wait time was right on track with my appointment . Couldn't ask for any better experience"