"ANGELS work here!!! That's right, ANGELS 😇! The staff here were AMAIZING! I have never felt so comfortable before, during, and after a procedure! From the moment that I walked into this facility to the moment that I was taken out, I was overwhelmed with happiness! This was not the first location I had in mind when doing my procedure. I was disappointed to know, I could not get an appointment to the facility closer to my house, but I understood that with so many people trying to get their health back on track, they were fully booked, but now I was so glad that they booked me at this location!! From the moment I walked in, everyone was super polite and helpful. Once they took me to the back to start the preparation for my procedure, some staff were just trying to enjoy work and lighten the mood for everyone there by telling jokes, singing, and even listening to really good music. I felt as if I had known the staff for years! Everything went smoothly, and to tell you all the truth, I didn't even want to leave! I was having such a wonderful time with conversations with the staff! Many might be asking "well what about the doctor?" Well, Dr. Jennifer Dorfmeister, I HIGHLY recommend her! She explained everything so that I knew exactly what was going to happen to me, and none of that medical language, it was straightforward. If I ever need another procedure where Dr. Dorfmeister can do it, I will definitely be returning to see her for it (but hopefully, it's not anytime soon, of course). Before I end this review, I really need to mention the staff that helped me get through this experience (hopefully, I do not miss anyone, I apologize in advance if I do): My PC ANGEL: Denise, I do not know what I would have done without you! You'd probably still be waiting for me to pee if it had not been for you! THANK YOU!!! Dr. Ward, my anesthesiologist, THANK YOU for knocking me out so I would not feel anything. You were super sweet and funny! My pre-op girls: Rachel and Gina (I believe that was her name). THANK YOU for being so kind and helpful! My OR: Lynn, you were such a kind lady, THANKYOU. My recovery aid: Krista! You know that person that is the sun light in a room, the one that's makes the life of the party, that is so YOU!!! A big "Aloha" from me! YOU are an amazing person, THANK YOU so much for the 🌸s 🤗 Just in case you are wondering, well, there has to be at least 1 negative to this place, well yes there is... making an appointment! Just make sure you call well in advance! Now that I've been through everything here, I can understand why it's difficult to make an appointment here with Dr. Dorfmeister and her staff! One thing I can say is that it is so WORTH THE WAIT (unless you have an emergency, of course)!!! *This review is for the facility at Lake in the hills."
"Really cares about her patients"
"I was treated with the utmost care. Everyone was so professional and kind. My experience was off the charts. Dr. Dorfmeister explained everything in easy understandable terms. I was truly impressed with her overall care!"
"Dr. Dorfmeister was so kind and understanding. She took the time to ask questions about what I was experiencing and gave me many helpful recommendations, as well as tests to see what was going on. I appreciate her kind demeanor, which was really helpful for me since I was feeling very anxious during the visit. She had a lot of helpful information and I could tell that she is knowledgeable about all things GI related. I highly recommend her."
"Dr. Dorfmeister is an excellent doctor. She has great communication skills. She listens to your concerns without interruption. Her office runs smoothly. The staff is exemplary. She is very busy and you may have to wait to get an appointment, but it is well worth it."
"All the staff are very friendly, helpful, caring and very professional. They are very patient and always make me feel confident and secure."
"Dr Dorfmeister is so nice, friendly. I like the way she treated me."
"(Translated by Google) All the staff are very friendly, helpful, caring and very professional. They are very patient and always make me feel confident and secure. (Original) Todo el personal es muy amable, y servicial, atentos y muy profesionales. Son muy pacientes y siempre me hacen sentir confianza y seguridad."
"Dr Jennifer Dorfmeister is a wonderful, caring, and professional physician. She takes the time with you and looks out for your health. She explains procedures and provides information. I highly recommend Dr Jennifer Dorfmeister for anyone looking for a qualified and friendly physician in the area."
"Dr. Jennifer Dorfmeister is very personable and knowledgeable during my office visits. She takes a keen interest on how my treatment is progressing. Most importantly fully explains the prescription drugs and how the drugs will speed my recovery. It is without hesitation, I would recommend Dr. Dorfmeister to my friends, neighbors and professional colleagues."
"Dr Dorfmeister was prompt and professional and answered my questions."
"Both I and my wife Janet are patients of Dr. Dorfmeister . Janet has had numerous appointments and tests in the past few months. Dr. Dorfmeister has been very thorough in explaining the issues and test results, and next steps. We both highly recommend her."
"doctor is friendly.very helpfuland has suggestions to help you resolve your issues. Very likeableand intellegent."
"Dr Dorfmeister is an excellent Dr. She talks with you and takes a great interest in what is bothering you. What are you're symptoms. She does everything she can to alleviate what ails you. She has a good bedside manner and is kind, compassionate and she is very knowledgeable in gastro matters."
"Dr. Dorfmeister is great! She is caring, thorough, and an active listener. Highly recommend her."
"Dr. Dorfmeister was professional and attentive to my questions and concerns during my office visit."
"Dr. Dorfmeister has a genuine desire to listen to her patients and address their needs."
"Compassionate, thorough and friendly. Great doctor."
"Dr. Dorfmeister has always been very caring, listens well, and is very personable. She is very knowledgeable and I highly recommend her to anyone. I’ve had two colonoscopies at her office and the best experience both times."
"First time I met Dr. She is a great listener, a very caring and friendly professional. I’m glad I found her and was able to get an appointment. She’s a keeper!"
"Dr dorfmeister is very pleasant she is a great doctor she has helped me tremendously if I'm ever in need of anything I can call and they respond right away she listens and understands what I'm telling her when I'm not feeling well and she always seems to have the answers her bedside manner is wonderful I would recommend her highly to anybody"
"Jennifer was very professional yet compassionate to my concerns. She explained everything in straight forward understandable terms. I felt very comfortable and in good hands."
"Recently, Dr. Jennifer Dorfmeister performed an upper and lower GI Exam successfully. I am very impressed on her knowledge in this field. She addressed all my concerns explaining well on reasons for the exams."
"Dr Dorfmeister is an amazing GI! She really listens to you and let’s you be a part of your treatment/care. Lots of doctors can be dismissive of some GI symptoms, oh you’re just constipated or the like, but not her! I feel heard and respected!"
"Dr. Dorfmeister is a great listener, very personable and very knowledgeable. She takes a vast interest in how I am progressing with my treatment in every one of my office visits. I would and have recommended Dr. Dorfmeister to my family, friends, and neighbors."
"She made me feel comfortable for it being my first visit. I’m confident that she will be able to help me figure out what’s going on with me as well as help me continue on a healthier GI journey."
"The staff was extraordinary and the Doctor was very thorough."
"Dr. Dorfmeister is great she listened and got straight to the point. I am glad to say I will keep going back"
"Great staff and great doctor. Definitely recommend"
"The team was unbelievably friendly and the process was seamless. I had put off a colonoscopy for years and now I wish I had not. Dr. Dorfmeister put me at ease immediately. Recommend them highly."
"Love working with Dr. Dorfmeister! She never makes me feel like any of my questions are dumb and takes time to listen. She's very personable and knowledgeable."
"Dr Dorfmeister is a great Doctor that listens and genuinely cares about her patients. Highly recommended. Very good communication."
"I think Dr Dorfmister sorry if speled wrong . I though she was great . Did a wonderful job . People at the hospital wete very nice . Thank you"
"Great patient doctor communication"
"Dr Dorfmeister listens to you and explains things so you can understand and she is very caring."
"Having only met Dr. Dorfmeister in the hospital I was reluctant to use her for my next procedure. She did reach out to me through a Tele conference call and I felt a lot better. I at least got to talk with her and ask her some questions and she did not seem hurried.Then I met her before the procedure and before I went under the anesthesia. Both times she made me feel very comfortable. I would recommend her and use her again if I ever needed to."
"I couldn't be more satisfied with the care I received. Everyone was very helpful and explained in advance what was being done. The follow up was timely and informative."
"The process for the outpatient test was handled really well. At no time was I exposed to other patients during the process. Dr. Dorfmeister was very nice, knowledgeable and made me totally comfortable during and after my test. I would highly recommend her for any gastro issues or procedures."
"I've always had a good experience with Dr. Dorfmeister and her staff. I can call the office anytime with questions and I always get answers. The staff is friendly. I highly recommend them"
"I had a colonoscopy done on 2/4 of this year and by Dr. Jennifer Dorfmeister and her team. They took their time answer all my questions, treated with respect, very professional, took great care explaining what was going to happen and what I needed to do. Everything was done with out any problems and the procedure was done with very little discomfort to me."
"Very professional doctor with understanding of the patient needs."
"This was probably one of the best procedures, I've had done start to finish. All of the staff from nurses to anesthesiologists, every was was so nice, very caring, and very thorough. They were all very professional, but also caring and personal. And everything went smoothly, and better than even I expected. I would definitely recommend them anyone I knew."