Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"I was treated with respect, very nice, very efficient."
"I just had my colonoscopy with Dr. Smith and I think he’s an excellent doctor. Very professional and have always been taken good care of."
"Dr Smith did an initial visit to determine my condition and did an upper endoscopy. Since then he does not make me come in for a Dr appt each time I need a treatment - wasting my time and money. I just call and schedule the procedure. Everyone at his office and at the surgical center are super nice."
"Highly recommend Dr Jeffrey Smith. He has been my gastroenterologist for 12 plus years. I feel like I am listened to and heard with him! He genuinely cares about his patients and I trust him and his recommendations for my health care. He has helped me resolve several issues over the years and of course was my go to when something arose and also needed my next colonoscopy. His staff are exceptional as well! No problems from the time I set up the appointment and thru the insurance process as well. His surgical place was amazing as well ! Rest assured you are In wonderful hands with Dr Smith and his staff."
"Excellent teamwork from DHAT and Lone Star Endoscopy. All of my questions were answered completely, and despite the inherent unpleasantness of a colonoscopy a few laughs were shared."
"Dr Smith is a wonderful doctor with very helpful staff. I appreciated the extra effort they took to make my experience a good one."
"Made the visit really easy. They explained everything and answered all of my questions. Great experience! I will be back in the future."
"Great care. Great communication. Very friendly staff."
"No one wants a colonoscopy but Dr. Smith made the process extremely easy. Simple scheduling process with his office staff with them going above and beyond to get me schedule within the week for the procedure. Dr. Smith was thorough when reporting findings after procedure and provided excellent care."
"Very pleased with Dr Smiths courtesy and attention and response to all my questions and concerns."
"Great experience! Highly recommend Dr Smith and the LoneStar Endoscopy. I am clinical and have been in Healthcare for over 20 years and Dr. Smith and this team are EXCELLENT."
"Thorough, kind and efficient."
"Very effective and efficient. In at 6 AM, and out by 8:00."
"If you need a gastroenterologist, there is none better than Dr Jeffrey A Smith at Texas Digestive Disease Associates. I use the Southlake location but, there are many other locations as well. I have been a patient of Dr Smith for 20+ years and I highly recommend him and the entire TDDC staff."
"Outstanding Provider. Great care and professionalism by the entire team. Dr. Smith takes time to visit and address concerns."
"My actual procedure was wonderful. They really have thought out all the steps for your comfort. I have some issues with the communication before and after the procedure. I had to call for the prep script and when I called to confirm my reports were sent two of my doctors that requested the reports, I still have not heard back from them. Of course I can make copies, but Lone Star said they would follow up with my requests. Now I need to follow up on my own."
"Very Very friendly and they all know what they’re doing. THE BEST"
"Great Doctor and makes his patients feel important and cared for."
"Everyone in the office was very professional and friendly. I know right. You can be both. Thank you!"
"Excellent! I was treated very well by staff the moment that I arrived."
"Dr. Smith, the nurses and staff were all great! I would recommend."
"Doc is great, listens and knows his stuff. Staff was nice and thoughtful."
"Great Doctor and staff would highly recommend him as your doctor"
"Very attentive and thorough examination with clear explanation and clarification."
"Top notch doctor and staff."
"Dr. Smith listens to my questions or input and explains things completely so that I understand. I have been a patient for many years."
"Dr. Jeffrey Smith was so nice. He took the time to answer all of my questions."
"Checking in and getting in to see the doctor was fast and seamless. I trust Dr. Smith and would highly recommend him."
"Dr. Smith and staff were awesome! Professionalism throughout the process."
"Thank you Dr. Smith and wonderful staff for continuing to provide excellent and professional care! I truly appreciate you!"
"Great Doctor and friendly staff! They are very professional and make you feel at ease."
"My experience at Lone Star Endoscopy was great. All the staff were very friendly and very professional. They were cheerful and caring. Dr. Jeffrey Smith was thorough and informative. I think his theme song should be the Beatles song I'll Get You. With the Lyrics: So I'm telling you, my friend that I'll get you, I'll get you in the End oh yeah, oh yeah. It's not like me to pretend but I'll get you, I'll get you in the End yes I'll get you in the End oh yeah oh yeah. I had a very satisfied experience at this location. Thanks to all of you! H. Michael Brooks"
"My my experience went very well, everyone was kind and considerate asked if I needed anything. I felt relaxed around the employees and the doctor both and gave me great comfort, and everything went well."
"Dr. Smith is very thorough, has excellent bedside manner and makes you feel very comfortable for your procedure. He allows you to ask any questions that you might have and make sure that you fully understand the process of your procedure."
"Very professional doctor and facility Nurses were great and Dr Smith talked to me after my procedure and explained everything to me. Highly recommend him ❤️"
"Very easy process. Dr. made me feel comfortable and his detailed explanation helped make the process easier."
"Gave me my life back after seeing 10 other specialist"
"Just wanted to share how awesome both Dr Smith and his staff was during my recent colonoscopy procedure. Everyone was very accommodating and made things very simple. Strongly recommend Lone Star and Dr Jeffrey Smith!"
"I've had several procedures by Dr. Smith and couldn't be more impressed with my experience. I am in healthcare leadership and the processes and facility are amazing. They deliver an excellent patient experience in what can be a very challenging situation. These are not pleasant tests but they do everything they can to make it the very best it can be. I will never go elsewhere as long as Dr. Smith is available and the GI center in Keller provides such a great experience."
"Dr. Smith and his staff at Lonestar were great!"
"All staff was very polite and helpful. It’s an extremely well run office. Dr Smith was knowledgeable and patient with questions. No pain or discomfort afterwards. I’d highly recommend Dr Smith."
"This the second time to have a colonoscopy preformed by Dr. Smith and his staff. They are a top notch facility. Very professional and kind. I could not have asked for a better experience."
"Very nice place and visit. The staff and Dr Smith were great and made this an easy smooth process and I was very comfortable throughout my visit. Great place I highly recommend."
"Fantastic Dr n staff"
"Courteous and efficient staff."
"Dr Jeffrey Smith does an excellent and thorough job of discussing any questions that I have in preparation for all colonoscopy and endoscopy procedures that he has done for me. I highly recommend him."
"This is my first visit to see Dr Smith. I really liked both him and his staff right away. I have other issues which in this case require Dr Smith to get a procedure done on me asap. He was very understanding and is doing his best to accommodate my needs. I say this as I tried other doctors and they where just to busy to even listen to what I am going through. At this point high highly recommend Dr Smith"
"The appointment began on time. Dr. Smith asked numerous questions while working on finding how to treat my problems."
"I recently went in for my colonoscopy and it was one of the most trouble free experience’s I’ve ever had, the facility was modern and up to date, the staff were courteous and helpful, the procedure was painless and quick, I would recommend Dr. Smith and his staff to anyone."
"Great experience! Knowledgeable, friendly, caring. Would highly recommend Dr. Smith and Lone Star Endoscopy!"
"Very friendly and professional staff from reception through entire procedure."
"Took time to listen which is a surprise as most doctors rush you in and out"
"Excellent and knowledgeable caregiver. Unfortunately the office is very slow to return calls."
"Awesome staff and excellent Dr. Awesome facilities!!"
"Dr. Smith removed my gallbladder a few years ago and the surgery was very smooth. Skip forward a few years and I had a new issue to discuss and Dr. Smith was incredibly thorough, explained everything in detail and also made the effort to listen to me. I would absolutely recommend going to him."
"I first met Dr. Jeffrey Smith, a gastroenterologist at TDDC, in 2004. I went for my first colonoscopy. After meeting him and discussing the procedure I felt very confident in his abilities and concern for his patients. Immediately following the procedure he explained to me that he would have to send a biopsy for further examination. A few days later Dr. Smith contacted me by phone and confirmed the fear that a tumor in the terminal ilium was malignant.At the time very few gastroenterologists were examining that area. Dr. Smith literally saved my life and I will be forever grateful. I would highly recommend Dr. Smith and the staff at TDDC to anyone. After my experience I strongly believe in routine colonoscopies on a regular basis."
"I’ve been using Dr. Smith for 10 years. He made this procedure very easy. His staff was very informative & helpful. Thank you. I’ll see you in 5 years!"
"Dr Jeffrey Smith is an excellent doctor. He takes time to discuss my findings and answer questions promptly. I have complete trust in Dr Smith, and highly recommend Dr Smith to anyone who is needing a gastroenterologist."
"Dr. Smith is an excellent doctor, my husband has been under his care for 20+ years. Just recently became his patient knowing I will be well taken care of."
"Dr. Smith was very prompt and efficient when he discussed my information with me. He was courteous and present in his interactions with me. I was glad to have him as a doctor."
"Have seen Dr. Smith for years and in my opinion is the best ."
"Great Doctor and very responsive to my needs."
"Very thorough and had an excellent staff"
"First time patient and left me with a lifelong experience and admiration for the care, professionalism, confidence. I am very pleased and recommend everyone looking for a specialist to visit...you will not regret it. High five"
"Dr. Smith and his team at the Alliance office are Top notch. When ever I have questions, or need to convey a concern they are Very happy to tirelessly listen and explain anything about my medical condition. The nurses are absolutely wonderful. They listen so kindly when I call to advise or ask questions. I can't speak highly enough of this team."
"Dr. Smith is great! Takes the time to explain everything and makes sure you are taken care of. His entire staff is fantastic! Highly recommend them all!!"
"Dr. Smith is thorough, professional and extremely knowledgeable. His diagnoses and true concern for me as a person/patient is comforting. I know I am in the most capable care of all. He has a fantastic demeanor and always portrays concern for me as a person. The best endorsement that I believe anyone can give a physician is to say that you csn TRUST them and that is true of Dr. Smith."
"I was referred by my PCP doctor couple of years ago and since then year after year I have been seen him. His expertise and professionalism is above all. He is a good listener and put you at ease no matter what you are going through. I bet anyone to seek his service."
"I've been a patient of Dr. Smith for over 10 yrs. When the meds that I was taking for UC stopped working, he took swift action to find a replacement. There was a short trial an error period. However, my current regimen has worked well for at least 7 yrs. I trust him with my GI needs."
"Awesome bedside manner. Took his time!!"
"Excellent service from staff and doctors."
"Dr Smith office is always friendly and easy to work with."
"Dr. Smith was very welcoming, caring and professional, took the time to listen to what I had to say and answered all of my questions. He and his staff are excellent at providing professional health care."
"The service and attention was the best anyone could ever ask or expect! Dr Smith took time to sit and listen to my concerns and took them seriously, and gave me several options to consider. I never felt like I had to talk fast because i might be keeping him from other patients i felt like all of his patients are important to him this means a lot to people so thank you Dr Smith just for being yourself!"
"Very thorough. Short waiting room wait time. Dr. Smith took his time, went through everything and I felt thoroughly listened to and taken car of. He looked up some prior records to bring into the discussion we came up with a plan and also a contingent plan if things did not go as expected. I felt thoroughly listened to and taken care of."
"Dr. Smith is so awesome! He is always attentive to your concerns and addresses any questions you have. He is very knowledgeable on all treatment alternatives and is great about explaining them to you. Definitely recommend him if you are looking for a gastroenterologist."
"The office staff was very professional and friendly. Dr Smith was familiar with my file before I was seen. He answered all my questions and listened to my concerns."
"Dr. Smith is great. I’ve seen other gastroenterologists in my life, but he is by far the best. Wouldn’t go anywhere else!"
"Dr. Smith is extremely knowledgeable, thorough, and caring. He takes his time, listens to his patients, patiently answer questions, and explains procedures treatments, and conditions. There is something about Dr. Smith that just puts you at ease. The office staff is excellent! They are courteous, caring and efficient. Marsha, one of the compassionate and knowledgeable nurses at TDDC, has patiently answered many a question over the phone concerning my mother's care, relayed information to Dr. Smith, and called us back with helpful information or advice. Dr. Smith and the entire staff at TDDC --appointment desk, insurance, lab, nurses, medical assistants, etc.-- are always friendly, caring and helpful."
"Have seen Dr. Smith for several years now and he's performed 3 EGD/Colonoscopies for me. Really like him. He's personable, professional, and knowledgeable. The other staff at the practice are nice too."
"Dr Smith was very caring and explained what I need to do to improve my health. He was very kind and knowledgeable."
"Excellent care. When my doctor was unsure of diagnosis and treatment, he asked a colleague in the office to take look. He knew what it was and worked me in for a procedure to provide relief that day!"
"Excellent facility - clean, efficient, friendly staff. Dr Smith listens to your concerns and works with you to find the best course of treatment that is also compatible with your life."
"Very friendly staff and customer focused"
"Very positive experience!"
"I have been a patient of Dr. Jeff Smith for over 10 years. Having suffered with multiple health issues within his field of practice for many years, Dr. Smith was highly recommended to me from a friend. From my first appointment to the present, the quality of care & compassion I have received from Dr. Smith & his staff is simply, the best. His knowledge and guidance has made a tremendous difference in the quality of my life. For this, I am truly grateful. Thank you Dr. Jeff Smith."
"Dr. Smith is patient, personable, astute and knowledgeable. Relationship oriented. One of my best physician."
"Very knowledgeable and professional. Make you feel comfortable. Very nice nurses and friendly front desk staff."
"He patiently listens to you. Tries to find solutions."
"Excellent staff!!! Everyone is warm, welcoming and pleasant. I've been a patient of Dr. Smith for years and have always been given excellent care."
"Friendly staff! Every question I had about my procedure was answered clearly before I had a chance to ask which meant a lot to me. Everything ran smoothly and as it was explained. I'd like to thank Dr. Smith and his staff of nurses and the anesthesiologist for a great job at making me feel comfortable and taking care of me."
"Dr. Smith has been our Dr for over 20 years. He has helped my husband go through some trying times. We love his staff and the respect and he listens to what is going on with you. Grateful to God above for guiding us to him. ❤"
"Dr Smith was very informative. He spent all the time needed to explain discuss and review all the details and information. Most of all put me to easy on surgery to be done. The staff was the best, very helpful GOOD JOB ALL."
"As a medical procedure goes Dr. Smith and his entire support Team of medical professionals made mine as smooth and easy as possible. Since I have to go back for another procedure I am completely at ease knowing the professionals I will be relying on. Thanks for the comfort you give. MM"
"Dr. Smith always takes great care of me. He is warm, friendly and very knowledgeable. He has a friendly and efficient staff also!"
"No waiting and very pleasant and thorough visit with Dr smith for my 83 year old father in law."
"I appreciate every one that helped us. Everyone we encounter were very nice and made our appointment an enjoyable not stressful.Thank You."
"Dr. Smith and everyone that works for him are the best caring people Dr. Smith and his staff are wonderful people . 100% satisfied."
"Great facilities and friendly staff. Felt comfortable with Doctor Smith and answered questions about procedure."
"Care was great staff caring, sensitive & always checking on your progress"
"Dr Jeffrey was wonderful and his staff was very kind and completed their reports fast. I wouldn’t think of going any where else. They showed they cared about their patients. Bless all of them in our time of need! CJM"
"Excellent bedside manner. Thorough. Will recommend."
"Great facility and Dr's who really care"
"An excellent experience. Everyone was friendly and knew what they were doing. I was in the exam room before the appointment time, and Dr. Smith came in the room before the appointment time. Very thorough and everything explained very well."
"Very professional and easy to talk to. Did not rush, listens."
"Great visit and caring practice"
"Dr Smith takes his time with you and listens to you concerns. He answers your questions where you can understand the answer I thought the clinic was very clean, and professional I have been a patient of his for five years and I recommend him to anyone"
"Only had an initial consultation, nice facility, very clean...generally this type of office does not cater to extremely happy patients. All I had contact with were very pleasant. First meeting with Dr. Smith, seemed caring and concerned, listened to my concerns. Will know more after my fun procedure....colonoscopy.... More to be revealed...."
"Very experienced staff."
