GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Did not have to wait long to see him. He is the best. Knowledgeable and compassionate plus he knew everything in my chart. Staff also nice and lab tech was excellent."
"Dr. Robertson and his staff are amazing. I’ve been a patient for many years and have a difficult disease history. I’ve had Crohn’s disease for 27 years. I wouldn’t dream of seeing anyone else."
"Dr. Robertson was definitely a breath of fresh air. Having white coat syndrome and anxiety through the roof, Dr. Robertson was so nice and he just made me feel comfortable and answered all my questions, for that I am grateful. 🫶"
"Dr. Robertson was thorough in reviewing my medical records that I brought. We discussed the reasons I came to see him and he asked questions to obtain information I forgot to mention. He didn't seemed rushed in the time he spent with me and my husband. He answered our questions. I feel very confident in moving forward with him as my GI doctor."
"Dr Robertson & staff were very professional & answered all of our questions. They were really busy but I still got in a room 15 minutes before my appt."
"I saw Dr Robinson in timely manner. He addressed my complaints and he ordered blood work which was completed, I was contacted in a few days to tell me the results and will see him again soon."
"I’ve had very good results with Dr Robertson the past few years. He always puts me at ease and explains things on my level. This is a very good medical organization with a good reputation. It takes time to sort things out but patience is important for treatment."
"Dr. Robertson is kind, compassionate, and knowledgeable. He takes the time to discuss and explain things with me. Dr. Robertson is good about remembering previous conversations and concerns and following up on those conversations. I have never felt unheard or trivial in his office. He has taken good care of me in the four years I have been seeing him. He even doesn’t mind if you yell hello at him in the parking lot at the baseball stadium. In addition, the staff that I interact with the most at the office are also capable and kind. Ashley at the front desk is a joy. Amanda, the infusion center nurse, is a skilled and patient practitioner. No one can insert an IV like that woman. She gets it’s right the first time, every time. She a pleasure to spend hours with tied to an infusion chair, unable to get away. In summary, Dr. Robertson is the Cadillac of gastroenterologists. With a host of supporting employees, he makes having to go to the gastroenterologist not THAT bad."
"Dr Robertson and his staff are the best. All of them are caring and compassionate. Dr Robertson takes his time with me so I never feel rushed, even when he is very busy and he answers all questions. I feel fortunate to have him and his team on my side."
"Dr. Robertson spent much time explaining everything, showing screen graphics, explained procedure in depth & answered every question we had. We feel he will be our Dr and are confident we will be in good hands."
"Staff was friendly and professional. Dr. Robertson explained everything and spent time answering questions. I felt like I was more than just another patient."
"My visit with gastroarkansas was a great experience. Dr. Robertson explained all my labs to me that any layman would understand. I would recommend them to anybody in need of gastrointestinal services."
"This is the most compassionate Dr’s office. Everyone there truly cares about you as a patient. I enjoy every visit even if I feel terrible they make me smile and feel so loved"
"Dr. Robertson explained the need for the test and possible fixes or improvements for my intestinal bleeding problem. I was very pleased with me visit. I would definitely recommend to my best friend if they ever need his help."
"Dr. Robertson was very attentive, and listened well to my concerns. He was very thorough with his explanations and made sure to answer any questions I had and set me up on a treatment plan."
"Got to the doctor's office at 9:30 9:40 I was called to the room nurse took my pressure Dr Robertson came into the room approximately 10 minutes later I had a good doctor's appointment smiling with everyone that I met Dr Robertson was very concerned about my Hospital stay he asked all the questions that was needed for my review and stay at the hospital he ordered lab work the following day I got a phone call from the nurse explaining all my lab results very fast quick and efficient if you need a gastrologist I recommend you go to Gastro Clinic on Chantel in Little Rock"
"Dr. Robertson spent the time with me to discuss with me all of my concerns and explain everything to me how I could understand what’s going on with my health. Was very pleased with my experience there.😃"
"Staff was very polite,got right to me .i went in Dr Robertson came and talked to me made sure everything was ok no changes.Came right back,got right to it only took 10-15 minutes and he was finished.went to his office he talked my husband and I, Told us what he had found and his plan for me.Very nice and professional highly recommend him.Had no afterEGD problems."
"The staff was genuinely friendly. Dr Robertson spent ample time with me and discussed every concern I had. He was also proactive by addressing my overall health."
"The staff is very sweet and so is Dr. Robertson. They're very kind and friendly when you come in and when you leave. Dr. Robertson specifically is very kind as well and listens to my concerns and actually wants to help or find a solution unlike a lot of other doctors I've been to."
"Dr. Robertson and the staff at Gastro Arkansas are friendly, helpful, and professional! They go above and beyond for their patients and I always feel I am in good hands."
"Dr Jef Robertson is an amazing, passionate, and caring Doctor. His staff are totally awesome and dedicated to their patients. I truly recommend him and his staff. Be Blessed"
"I love Dr. Robertson's assistance on my health journey, I can me a hard headed patient but I don't think I deserve to sit in waiting room for over an hour got there early and left late. Don't let this discourage your journey he is a good doctor maybe it was the scheduler or the patient before me was flirting...I kid but really, I am so easy the appointment took 6 minutes..."
"Such a positive experience and I appreciate Dr. Robertson and his professionalism. The staff is kind and caring with the patient’s comfort made priority."
"Dr Robertson and everyone there are super. Great at their jobs but more they are great people with positive uplifting attitudes. It’s awesome to find these days and I appreciate them for it."
"Highly recommend Dr. Robertson—attentive, knowledgeable, reassuring, and excellent care. Blessed to have him as my doctor. Also, friendly and professional staff."
"Excellent Gastro specialist. Very professional and very thoughtful. It's a total pleasure having him taking care of me. I highly recommend him and his staff!"
"All of the staff were very friendly, and informative. Dr. Roberts explained procedures before the exam, and provided detailed results after the exam. Very satisfactory!"
"I’m one of his success patients. He helped me so much. Very informative, caring and thorough, he actually reads your records and checks your medical history beforehand. One of the best doctors I have ever been too."
"Dr. Robertson and his nurse are the best! He is very knowledgeable and caring, takes time to listen, and explains everything well. I highly recommend him!"
"He is fantastic very thorough he is really easy to talk to and he explains the process of what you're going through and what will take place to where you can understand it"
"I’ve been seeing Dr Robertson for almost 2 years. He has alway been very encouraging, willing to listen, and make sure I understand everything. He is awsome."
"Dr. Robertson was extremely thorough. In preparation for my appointment, he reviewed all of my medical records. He knew how my prior health problems were affecting my current situation. And before he offered even a tentative diagnosis, he listened to all my current medical symptoms and asked relevant questions. He also asked me for my feedback before recommending a plan forward. I would highly recommend Dr. Robertson to anyone looking for a professional, thorough physician who listens to patients and explains complicated medical issues clearly without talking down to patients."
"BEST experience ever in having a colonoscopy. And we all know they’re NOT a thrill to undergo. Dr. Robertson is thorough, precise and his professional manner is the ABSOLUTE BEST! Has a great sense of humor too🤠!! He has an awesome and caring staff to help, guide and take care of you before and after the procedures as well. Highly recommend him to anyone!!!"
"My wife is the patient of Dr Robinson and she was very pleased with his professionalism and willingness to listen and very Glad that he took the time to explain everything in very easy to understand details. my wife's name is: Brenda K Bryant"
"He is such a kind and caring doctor! I feel blessed to have him looking after my son. He is always attentive and answers questions and explains things in a way that makes everything easier to understand."
""Bedside/Office manner" is less important to me in a doctor than other factors, although Dr. Robertson has that covered. He listens well and responds without a whole lot of medical jargon so he is easy to understand. He takes his time and is patient. What I appreciated most is that it was obvious from the outset he had read my complete medical file, including past blood tests. We didn't have to work from "ground zero." He began informed about me, then filled in with me speaking about my condition in my own words. His decision was therefore well-informed. It's easy to to trust such a physician."
"His services was very good. He is very friendly and committed to ensuring you get the desired result. I highly recommend him. With doctors like him the world will sure be a better place."
"We really liked Dr. Robertson. He was easy to communicate with and was very caring and understanding. Although he was very young and we are in our golden years, he listened and gave us his undivided attention and made us feel very comfortable and confident that we were in good hands!"
"Dr. Jeff Robertson was terrific. Knowledgeable, informative and easy to talk to. I immediately felt at ease during the discussion of my health concerns and procedure. Staff was great, too. Walked away, very impressed with the overall experience. HIGHLY recommend!"
"Dr Robertson is a very through Dr and explains in detail his diagnosis. He takes his time and answers all your questions. His bed side makes you feel relaxed and at ease! Would highly recommend him!"
"Dr. Robertson and his staff were very professional and they made sure that my procedure went smoothly. Any questions or concerns were addressed insuring that my appointment was quick and easy. I appreciated the follow up call to check on me the next day and then a few days later to give me results. I would recommend Dr. Robertson to anyone who might need a gastroenterologist in central Arkansas."
"He is a great GI physician! He listens to me and he does not rush through my visits. I would highly recommend him if you’re looking for a GI specialist."
"He took the time to ask questions, listen to my answers and choose a simple test to see if he could gain more answers before going to a scope. I appreciate his time, his friendly manner, and concern for my health. I would highly recommend him!"
"Dr. Robertson is a very kind and knowledgeable doctor. His staff is also very nice. My one negative critique would be that they take forever to get your results back to you."
"Dr. Robertson was extremely pleasant, knowledgeable and patient regarding my upcoming treatment. I would not hesitate to refer him to friends and family."
"Dr. Robertson is veryprofessional and very personable. I specifically was very pleased with the time he spent with me after my procedure and my follow-up office visit. He took the time to explain the results after my procedure and the treatment plan. While I am familiar with medical termination, his explanations of everything were so that would have been understandable to even patients in lay terms. I also appreciated the fact that during the office visit, he was relaxed and allowed me the opportunity to ask questions and express any concerns that I may have had without any signs of rushing the visit."
"I believe dr. Robertson is trying to find the reason for my pain and wants to help. I really appreciate him as a Dr. in this field. Ty dr. Robertson."
"The facility is very clean and the staff very friendly and polite. Dr. Robertson is a Great doctor he listen to you and explains everything well. I would recommend him to anyone."
"Dr. Robertson is a very caring physician, always ready to explain what he has done during surgery and follow-up. Very satisfied and would definitely recommend him."
"Dr.Robertson he explains what’s going on . He gives you options. He waiting on me on a Friday, he was so concerned he made room for me on a Thursday for a procedure. So far he’s been amazing"
"Felt a great sense of comfort with listening to Dr.Roberts and explaining how the my system works ,and I don't mind referring anyone who might need a Gi Doctor."
"It was my first time to meet and see, Dr. Robertson. He was so nice, thorough and knowledgeable, with what medical issues I was dealing with. Further test in February to find out my issues and will go from there. The office staff and nursing staff very friendly and helpful. Debbie Vaughn I had first and second Endoscopy. Dr. Robertson treated with meds for my medical issues. On July 12, returned for follow-up with Dr. Robertson. You was so sweet, caring, and showed concerns. Will keep on meds if problems contact him. Will see him in one year. I really liked him and will keep him as my doctor. My pulmonary doctor referred me to him due to a cough, I had. He addressed it and has taken care of my problem with the right meds. Thankful and grateful to be feeling great. Debbie Vaughn"
"Every time I have met with Dr Robertson and had procedures with him I have always had positive experiences and would happily recommend him to anybody that needs a GI professional."
"Dr. Robertson was attentive and caring, he took the time to listen and give sound reasoning for the exams he thought would be needed. Highly recommend his team."
"Dr Robertson has been great. I came from Florida with a fairly new diagnosis and concerns about my bloodwork. He answered all my questions and did further bloodwork. He gave me a second diagnoses and set up test and follow up appt. I feel like I am in good hands. All my concerns have been addressed. I would refer him to anyone who needed a gasterologist. I'm very thankful for his care."
"Dr. Jeff Robertson and his staff are always pleasant, punctual and professional. Dr. Robertson is extremely efficient, thorough and forthcoming. When talking to him, I feel comfortable to share my most inner concerns about my gastro woes without feeling embarrassed. I value his opinions and feel at ease knowing that I am in good hands. I strongly recommend Dr. Jeff Robertson to anyone experiencing upper and/or lower GI issues. He's by far The Best! 🤩"
"My EDG procedure went without a hitch! Dr Robertson explained everything to me before the procedure. All of the staff were professional and friendly. The facility was clean and well apportioned. I didn’t even have a sore throat after I woke from the anesthesia! I couldn’t have been more happy."
"Dr. Robertson was wonderful. He listened to my concerns. He even called me himself after hours when results of my CT came in and we talked through things.. Everyone at Gastro Arkansas was great when I went in for a procedure. Dr. Robertson visited with me in recovery and discussed a plan for treatment with my husband and I. I highly recommend Dr. Robertson."
"Dr. Robertson listened really well and pin-pointed my issue, confirmed it via scope and testing, and prescribed meds that resolved it! Very appreciative!"
"I highly recommend Dr Robertson for any Gastro needs. He is very thorough in investigating any and all symptoms I have been dealing with and after many tests and exams he narrowed it down for a treatment that had worked. I couldn't be happier. Outstanding care. Thank you Dr Robertson for all you do."
"Dr Robertson was very nice. He listened, was thorough and professional, while still being very personable. And the ladies at the check in are top notch! ❤️"
"Dr Robertson is hands down amazing ! He patiently listened to me and is fairly conservative on ordering tests unless warranted. I needed a new gastro to manage my Gastroparesis and Diverticulitis. I will go back because I believe he truly cares!"
"Dr. Roberson is an excellent doctor. He's kind he listens and he goes to a great deal of trouble to explain things and the treatment. I would recommend him to my own family."
"Dr. Robertson was so personable. He took time to actually review WHY I was there to see him before he walked into the room. He was very thorough in his explanations, while addressing any concerns I had. Dr. Robertson has a stellar bedside manner. If you find yourself needing a GI doctor, I highly recommend him."
"I love Dr. Robertson! He is such a great doctor. He is very attentive and listens to you. He does not over talk you at all. Also, his staff is great. They are very polite and professional. I have never encountered any rudeness. I am so blessed to have came across him and his staff."
"The office was clean, quiet and very professional. He was very patient with me and answering all my questions. He educated me on everything and made me feel comfortable. I’m definitely sticking with him as my MD."
"Dr. Robertson took his time to talk with me in finding my current condition following surgery. He also was thorough in going over my upcoming procedure preparation needed on my part. He is easy to talk to and you know he listens to any concern that you may have."
"Dr. Jeff Robertson, M.D. and his staff are one in a million. I’m so Blessed that he is the head of my team of care. Dr. Robertson is easy to talk to about my Crohns and he explains what steps we will need to take to help benefit the outcome of my situation. Dr. Robertson also stays in contact with my Baptist team of Dr’s. they all stay on the same page when it comes to my health. I honestly don’t feel like a number per say I feel like he truly cares about me getting to a healthy state. Once again I would recommend Dr. Robertson to anyone and I will always Thank God for him."
"Firstly, I gotta say Doctor Robertson is the most attractive doctor I've ever laid eyes on, and has the most stunning blue eyes. He was very professional and thorough and answered every question that I had with patience and in non-medical terms which made it very comprehensible. He actually read my file before seeing me and listened to what my worries and concerns were, most doctors just brush me off because of my age. If you are having any GI issues, definitely get to Doctor Robertson and his team."
"Dr Robertson and team are professional and quick to respond to calls/emails etc. Dr Robertson takes the time to listen and address all concerns. I have confidence in his recommendations and treatment plans."
"Dr Robertson and team are professional and quick to respond to calls/emails etc. Dr Robertson takes the time to listen and address all concerns. I have confidence in his recommendations and treatment plans."
"Absolutely amazing doctor. Took time talking to me and in a way I understood everything. Didn’t try to fix symptoms with meds but fixing the actual problem."
"I have never went to a doctor that showed so much concern and care for my well being. He answered every question, and never made me feel rushed.. Dr. Robertson, has found a loyal patient in me."
"After 20 plus years of seeing gastrointestinal doctors, I have finally found someone who actually took time to form a plan of care with me. Dr Robertson is very smart and cares for his patients."
"Dr. Robertson and his staff were very helpful during my diverticulitis problems. Dr. Robertson contacted my Nephrologist to discuss my situation because I am a kidney transplant and I have to be careful about taking medication that might interfere with my anti rejection meds. I would definitely recommend Dr. Robertson at Gastro Arkansas for any of your gastrointestinal issues. Thanks for taking good care of me. Linda Weaver"
"My wife and I both are very impressed with Dr Robertson! I have been seeing another doctor for my crohn's and things were not improving and no plan. Dr Robertson has a plan to find out why I am still having all the same issues. Thank you!"
"Coming in, I was very apprehensive and scared. Quickly, Dr. Robertson and the Anesthesia Nurse came to my rescue and comforted me. The facility was clean and COVID friendly. Results were quick and accurate. I am a patient here for life!💜"