Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Couldn't have asked for a better experience. Everyone was awesome! If you need a colonoscopy, this is definitely the place you want to go ! They made an uncomfortable situation, comfortable. If you are an anxious/nervous person, they are very good at making you feel at ease. Dr Mbachu is Excellent & you can tell she loves her job !"
"Dr. Mbachu is great, she made me feel very comfortable. I was a little nervous at first but all the personnel, from the ladies at the front desk to the Nurse, Anesthesiologist and everyone who assisted me during my endoscopy, everyone did such a good work. I couldn't have asked for better care."
"Dr. Mbachu is amazing! I had my first appointment with her in October and scheduled her just by chance bc she was the closest doctor to me. She truly listens to your concerns and really digs into your medical history to ensure she understands you holistically. I've never met anyone with better bedside manner and would definitely recommend her."
"How can I start I was so afraid to get a colonoscopy and started looking for reviews. I have to say that my fears disappeared with the interactions with the nurse, anesthesiologist and finally the amazing doctor Mcbachu , what an amazing personality she made me feel so comfortable with everything, so thankful to God for that . If you ever need to be happy with any process this is the best doctor on earth. Thank you Doctor ! Thank you Staff!"
"Dr. Mbachu and her P. A.’s, are the most well-knowledged professionals. They pay attention to detail and inform you of their findings, and your options."
"Excellent discussion, questions answered. Totally appreciate Dr. Mbachu’s, approach and open dialogue."
"Dr Mbanchu performed my first colonoscopy at Hill Country Ambulatory Surgery Center. I was very nervous about the procedure but Dr Mbachu made me comfortable and confident in my care the minute I met her. She was very approachable and made sure that all my questions were answered. She is very knowledgeable and has great bedside manner. I felt very confident in the care she provided."
"Dr.Mbachu is amazing She took the time to explain everything to me and made me feel very comfortable I highly recommend"
"I am extremely happy with the Doctor and her staff ."
"Excellent check-in process and gathering of data. Dr provided thorough review & family history. Ensured me after they obtain summaries from my other Gastro - I would get on the calendar for next exciting colonoscopy! {8^}}"
"Excellent experience and service. I would recommen and refer her to other."
"An amazing place staff was amazing they care for thier patients.Dr was so sweet care about her patients ❤️"
"I was very impressed with Dr Mbachu. Very professional, excellent communication skills. I would recommend her to others. Great staff!"
"She is very good doctor explained everything that was happening and makes you feel very comfortable in the setting would recommend her to anyone thank you Dr."
"Had a great first time visit. I felt like she listened to everything I had to say and gave me some sample medication that actually worked. I look forward to see her again on my follow up appointment."
"I'm a new patient but I really like Dr. Mbachu. No nonsense. Comes up with a plan to go forward. Explains things. Has humor and seems like just an all around nice person. Hopefully I'll still like her after my procedure 🤣. But no kidding. She's awesome. UPDATE: after the procedure I still like Dr Mbachu. She was great explained everything and was on the ball with making sure I got my results and a path moving ahead."
"Friendly, quick , professional and detailed !!"
"Dr. Mbachu is amazing! She really listened to all of my concerns and handled my complex medical history with ease."
"Dr. Mbachu impressed me as a professional who knew what she was doing. Her pre- and post-procedure explanations were thorough and she answered all my questions. I would choose her again."
"Very professional and personal. Also very thorough."
"Dr Mbachu is amazing! So personable and thorough. I highly recommend her!"
"Excellent care."
"I'm a new patient but I really like Dr. Mbachu. No nonsense. Comes up with a plan to go forward. Explains things. Has humor and seems like just an all around nice person. Hopefully I'll still like her after my procedure 🤣. But no kidding. She's awesome."
"Super great..very nice Answered questions very reassuring."
"Dr. Mbachu and staff were all wonderful. My experience could not have been better, thank you!"
"She is wonderful.. Joanne Valiando"
"Dr Mbachu has a fantastic bedside manner, listened to my concerns, and made me a part of the process in planning my own care. I wish she were a generalist so she could manage all of my care!"
"It was my first visit to GI Alliance. The Staff was very friendly and very helpful. The wait time for Dr. Jean Mbachu was less than 10 minutes. Dr. Mbachu took time to familiarize herself with my GI track digestive problems which were the result of my recent 2 week hospitalization issues and offered me free of charge probiotics to try offered a follow up session. So far, I can see a very good improvement following Dr. Mbachu’s guidance. I’m very happy I visited GI Alliance and especially Dr. Jean Mbachu which I feel is great Doctor."
"The Physician was professional, staff was very pleasant once I arrived in the office. There is one major issue, however. There is great difficulty in contacting anyone in the office. The phones are routed to the office answering machine 99% of the time. I was in need of directions, but I could not reach the office despite calls over a half hour period of calling. The option to speak with office personnel was also directed to voicemail over the same period of time. So, I finally gave up. My call was returned the next day. I called again after having rescheduled my appointment, experienced the same result. So, if there are any post Operation issues, one would likely need to follow up with the nearest ER. Staff rating 5 Patient availability rating 1"
"Fantastic bedside manner. Friendly, warm, intelligent, I would HIGHLY recommend Dr Mbachu! Facility staff great as well, and had a wonderful flow & communication in the procedure room."
"Excellent"
"My first visit after changing Gastro docs. This doctor was amazing. She listened and listened and upon finishing, set up a procedure to find out what is up with me immediately. Her PA is also amazing and super friendly as well as her entire staff. Professional, courteous, and full of great energy and "sunshine"! Also, extremely intelligent!!!!"
"Dr. Manchu is great!! Very caring and concerned. If we ever need her again I will surely call."
"Dr. Mbachu is very professional and personable. She is very thorough and answered all of my questions. Definitely will recommend her to friends and family."
"DR. JEAN. Machu. Is. A. Great. Dr. ! I. Like. Her. Alot. !"
"Dr. Mbachu, was very attentive and inquisitive and addressed all of my concerns. She is awesome and very good."
"Dr. Jean M'bachu is a great doctor. She listens, interacts, and provides knowledge. Best of all she sincerely cares about you which is the most important characteristic of a skilled doctor. 5 stars!"
"Very clean clinic. Friendly staff. Kept me very informed. Only wish the text I received had directions or at least the address. Live out of town and was a bit hard to find at 630am"
"My experience was very positive. The staff was friendly and efficient. Dr. MBachu was knowledgeable, caring, and very attentive to my concerns and questions. Great staff and professional personnel."
"Polite, quick and professional"
"Friendly, thorough and efficient. Love being in and out on time!"
"I was very pleased. She had very good mannerisms!"
"Everyone was very nice. Dr. Mbachu was very good to explain to me about my condition."
"Loved everything about the place"
"Very professional, knowledgeable, kind and straightforward. Perfect combination of the best MD out there for your short and long-term well-being. I am so greatful to have found her."
"A delightful first visit! Very kind & attentive staff. Dr. Mbachu was so personable. Refreshing on many levels."
"Very positive experience. Would recommend to family and friends."
"Amazing care from the staff , nurses and drs. Would definitely recommend this group for colonoscopy procedure !"
"This was an appointment to establish care. Dr. Mbachu was thorough and professional as was her staff."
"Dr Mbachu saved my life. I can not thank her enough to how she explained what I needed to do to get my health back on track. She is the sweetest, kindest doctor I have ever met"
"Great experience, nice people,no issues,went as planned, results were great,thankyou"
"Staff was very friendly and professional. Dr Mbachu was attentive and caring as well. I will need follow ups in 3 and 5 years and will continue to use this office."
"I was informed, cared for, all my questions answered and my privacy and dignity were preserved. And most important to me was the procedure was pain free!!"
"Very thorough and detailed. Great bedside manner!!"
"Great experience under Dr Mbachu’s care. I knew I was having tummy trouble which had been pretty much dismissed by other medical personnel. But Dr. Mbachu listened to everything I said. She took me seriously. She scheduled tests. And she found issues that needed to addressed. She and I did just that. And I am so, so much better! Huge amounts of gratitude for her, her professionalism, her care and her kindness!"
"Dr Mbachu was genuinely one of the most caring and sensitive Drs I have met. This was my very first time meeting her and her bedside manner was impeccable. Her staff was incredible. They were super patient and understanding. I came in for a routine procedure but had a nasty migraine and needless to say I was an absolute mess. They were all very kind and understanding and were truly concerned about my well being. They took extra measures so ensure I was comfortable before the procedure. I truly appreciate their patience and understanding. I would highly recommend Dr Mbachu and this facility. It was well organized and very efficient. Had a great experience overall."
"The whole process, procedure and care during the visit, went off without a hitch. Very impressed with the whole interaction and Dr. Mbachu was thorough and kind."
"I was so pleased with Dr. Mbachu, who listened to me, as I had concerns and an extensive health history. She addressed my concerns and is taking precautions to continue with a procedure for me."
"It was my first appointment with Dr Mbachu. She was totally patient, calm, listened to all my concerns , answered all my questions, and was very professional. She set me at ease. So glad to have found her!"
"Felt very comfortable with her in an uncomfortable subject for me. She was very understanding and made sure she knew my feelings about my upcoming procedure. I wasn't stressed or anxious after leaving."
"I never thought I’d say this about a colonoscopy but my experience was Great! The doctor and entire staff were friendly and knowledgeable and took great care of me."
"I loved Dr Manchu. She was very informative and personable."
"Believe it or not my colonoscopy by this doctor was a fantastic experience."
"Very professional and comforting"
"Dr. Mbachu and her team are excellent. I was so nervous and they were so kind made me feel comfortable."
"the doctor made me comfortable and asked pertinent questions. She shared a recent mri report in terms I could understand. The staff was courteous and even helpful. Overall a good visit. Very informative."
"It was a quick visit and it really felt like she knew me"
"Because of a difficult airway, it was decided that general anesthesia would not be appropriate. I was offered two options of how to proceed. Things went well."
"I LOVE LOVE LOVE Dr. Mbachu❤️ She took a lot of time getting to know me and my condition . She is sooo knowledgeable and I know that I am in good hands ‼️"
"Everyone was extremely nice. Dr. Mbachu was wonderfully calming and explained before and after procedure what she was going to do and what to expect. Nurses and Anesthesiologist were very nice and helpful. I was terrified of getting my first colonoscopy and they were just wonderful."
"Such great compassion and great expertise."
"Dr. Embauch was very attentive to what I was saying. Very nice Doctor. Thank you"
"Very professional, efficient and caring. Great experience all around."
"Very professional and explained my procedure."
"Very thorough and upbeat personality! All of her staff enjoy working with her as well."
"Under the care of Jean Mbachu, M.D."
"This procedure went about allot smoother than I expected. The staff was awesome and super friendly."
"Very personable. Listens well. I'm glad I found her."
"I got in without a wait. Very prompt. Things well explained. Dr was pleasant and answered any questions. My nap was amazing and needed to be longer. The procedure went smooth."
"Dr. Mbachu listens carefully with her full attention, making me as the patient feel respected and heard. She explains her medical recommendations and options well. 5 stars!"
"Great people all the way around"
"She was very forthcoming and made my child and myself feel safe and comfortable. She gave us info that we had not received prior to coming to see and it was very informative. We also had a few laughs in the midst of! She was also very attentive!"
"The entire staff is great. Would highly recommend."
"The staff was friendly and helped make me feel comfortable. Dr Mbachu seemed very knowledgeable and explained the results with care."
"Dr Mbachu is wonderful and she has such a great team. Steven, Bob, Esmi, Gillie and Damien Everyone was wonderful"
"I was referred to Dr. Mbachu by my pcp. Scheduling a handled by a cheerful voice with only a few days wait. Registering was easy and I went to back after a short wait. The nurse was kind as well as interested and concerned. Dr. Mbachu was friendly and personable, taking all of my comments with due consideration. I felt valued and cared for. Excellent medical experience!"
"Dr. Jean Mbachu and nurses were friendly & efficient, going above to ensure you are comfortable and taken care of. Even the front staff was well organized, making the check in process seamless."
"very friends staff!"
"I did not like the fact that I had to wait an hour and 20 minutes to see the doc. I almost walked out. A list of do's and don'ts for hiatal hernia would be nice. Otherwise a pleasant visit."
"Excellent"
"I found Dr. Mbachu to be extremely professional. I received excellent care and detailed analysis from her."
"Dr. Mbachu and her team (Maryam) are wonderful. I switched from another office to TDDC and am so glad I did. Dr. Mbachu listened and wanted to get to the root of the issue by ruling out any potential cause for my symptoms. Other doctors brushed me off with prescriptions or told me to go gluten free forever without conclusive testing, but Dr. Mbachu made sure to do her due diligence before jumping to conclusions. After blood and stool tests, I needed scopies done and she did a fabulous job. My parents and I were equally impressed with her bedside manner and her clear communication with us after the procedures. I'm so glad I came to Dr. Mbachu for a second opinion because it turns out gluten was never the issue. I, unfortunately, had to move out of state before completing all of my testing but Dr. Mbachu's staff was great about sending my information and referrals over to my new provider. It's going to be hard for my new provider to live up to the team at TDDC."
"We love Dr Mbachu and her staff."
"As a retired RN, I thought all of your staff from my Gastroenterologist Dr. Jean Mbachu on down were excellent. I truly appreciated everyone's care."
"I love the Doctor!!!! The appointment was very long. Intalk to the NP first then the Dr came in later. But again she was very helpful and listened to me"
"Such a postive team from front desk to pre-op to post-op and Dr Mbachu! You made the procedure a very pleasant experience. Thank you all!"
"Outstanding experience! Dr. Mbachu treated me with sincere respect, intuitive listening, detailed note taking, and genuine friendliness. I felt valued, and heard. I felt a lot of relief knowing that the issue I’ve been dealing with for years is going to be thoroughly vetted, discovered and fixed. I can’t recommend her highly enough. I am so glad to have her as my gastroenterologist. The staff, especially her nurse, were also very professional and friendly. This is a great office, and I highly recommend it to everyone looking to get answers and excellent treatment for their issues."
"Great personality, great bedside manner, great doctor. Very communicative. Very efficient. Loved her."
"Dr Mbachu and staff were so kind and helpful. I felt they were helping me with my concerns about my health. I am so grateful to have Dr Mbachu."
"Great Doctor- explained everything that would be happenening and answered every question I had. Never seemed rushed. I feel as comfortable as possible going into my procedure."
"Dr. Mbachu listened to my concerns and she helped me understand my gastro health issues. I’m so glad I was referred to her!"
"Efficient and courteous"
"Good experience, Dr took time to find out what was going on with my symptoms, I presented to her. From the test she ordered, medicine was prescribed."
"If you have to get your screening, do it here. Much easier protocol than the other place I went to. Very nice responsive people all around. And Dr Mbachu is fantastic."
"Had to leave a message"
"Dr. Mbachu is wonderful! Very caring! She puts you completely at ease and is very easy to talk. She treats you with respect and makes sure you understand what you have discussed. She is one of my favorite people and doctors."
"Very easy experience. She also explained and answered all questions with great detail."
"Dr. Jean Mbachu was very knowledgeable and very easy to talk to. She took the time and answered all my questions. I was a bit nervous about this procedure but after meeting with Dr. Mbachu I feel I'm in good hands."
"Jean Mbachu, M.D was very professional and easy to communicate with. I would highly recommend her. Glenn Erbe"
"I was very impressed with the doctor. She listened to what I was saying. It helped. She had a sense of humor. I would recommend her to everyone. She was very knowledgeable."
"Dr Mbachu was very nice and courteous. She listened to my questions and concerns and answered them thoroughly. Would highly recommend her"
"Had a great visit with doctor Mbachu answered all my questions."
"Amazing doctor! So sweet and so knowledgeable! I would recommend her to anyone looking for care in this discipline."
"Great doctor, very thorough and listened to my concerns."
"Dr. Mbachu was very attentive to my concerns. I felt like the plan she has for me was based on answers that I gave during our interview. I apppreciated her attention to detail and her explanation."
"While Dr. Mbachu was kind… I’d recommend her. her staff is pretty short and dry… didn’t seem to understand nor care of my concern. On top of the $1000 that I owe for the procedure and their visit, she told me to go to the ER.. but the surgery center recommended to contact them to see if they have a medication to coat my esophagus since I am having trouble swallowing due to the inflammation from the biopsy and have chest tightness… like food is getting stuck, but this girl continued to tell me if I had a sore throat to eat cough drops and gargle… even though I informed her what I just wrote above.. and said “Well, there’s nothing to prescribe, go to the ER.” Also, their scheduling team in Dallas is horrendous when they try to communicate with you. Spent 30 min setting up my account just for them to say “you need to contact the office to schedule “ and hung up on me before I had a chance to ask them a question. Finding good bedside manner and care is so difficult in this generation."
"Outstanding facility and wonderful staff. Visit was thorough and to the point. Follow up is scheduled in a timely manner."
"Dr. Mbachu was absolutely great! She does not rush through your consult, is very kind and thorough in explaining everything and makes time for all questions. She eased my fears on a few questions I had and by the time I had my procedure done, everything went well. Excellent bedside manners. I recommended her to all my family members"
"Ms Mbachu was very sweet she listens which is very important, she made me feel very comfortable unlike some male doctors when they're with women.. I would highly recommend her."
"I would recommend this doctor for anyone looking for a caring and listening ear. She heard my concerns, examined me and she had an immediate diagnosis. Dr. Mbachu explained everything regarding my condition and plan for treatment. If you have any GI needs I suggest you call her office."
"Dr. Mbachu was very friendly, detailed, on time and made me feel extremely comfortable. I highly recommend her."
"Dr Mbachu is very friendly and professional, I would recommend her to my family and friends. Need more Doctors who care about your health. Thanks Dr. Mbachu for all you do."
"Really nice facility. Prompt service. Courteous, professional staff. Dr. Mbachu thoroughly explained my procedure and the preparation. Overall a great experience."
"The entire office staff was delightful ! The dr took her time and listened and I feel very confident that she will help me !"
"Very professional and helpful with a good sense of humor...Would highly recommend."
"Dr. Mbachu was super nice and explained the whole procedure and what I could expect. She’s very personable and great bedside manner!"
"Dr. Mbachu was professional and courteous. We appreciated her positive energy and interaction!! She was very helpful and pleasant!!"
"Dr.Mbachu was very nice and took every thing I said and wrote it down and took the time to talk and go over all concerns I had with my situation going on..I recommend her so far..feel very comfortable talking to her also..Thank you..."
"Throughout the entire process Dr. MBachu was so helpful, informative, and the sweetest lady. She made me feel so comfortable and relaxed."
"The whole process went so smoothly, from setting up my appointment to check in, to scheduling procedure. Dr. M was delightful! Friendly, attentive, fun. I felt very comfortable with her care and plan for me."
"This was the first time that I had been to her. When she came into the exam room she was like we were old friends. I thought to myself this will work she has a awesome bedside manner. She’s very knowledgeable of what is going on with me. I would recommend her to everyone with stomach problems. Actually I believe she could probably help you with anything, like I said she’s very knowledgeable."
"Dr Mbachu was friendly, professional and very knowledgeable. I felt like she really listened to me. I would definitely recommend her to everyone."
"It was very enjoyable talking to a physician that sits down and takes the time to listen to your medical problems! She is very nice and professional and would recommend her to anybody!"
"I visited Dr. Mbachu for a consult from my physician's referral. Dr. Mbachu was very thorough in her questioning to understand what she needs to do to get me taken care. Dr. Mbachu is very easy to talk to and makes sure you understand what's going on. Highly recommend!"
"Absolutely the best care experience!! Knowledgeable and informative!"
"I visited Dr. Mbachu for a consult from my physician's referral. Dr. Mbachu was very thorough in her questioning to understand what she needs to do to get me taken care. Dr. Mbachu is very easy to talk to and makes sure you understand what's going on. Highly recommend!"
"She md me feel very comfortable,with her honesty,thoroughness and very professional"
"Absolutely the best care experience!! Knowledgeable and informative!"
"The whole team is great. Dr. Mbachu is a lovely, compassionate, and more importantly, competent professional. I've been taken care of and educated under her care. If you gotta go see someone, see her."
"Dr. Mbachu is an amazing doctor. She has a great bedside manner and also a great personality. I would highly recommend her to anyone."
"I really enjoyed speaking with Dr Mbachu, she explained everything clearly and really took time to understand my situation. Everybody on her team is extremely kind and knowledgeable."
"Very professional and knowledgeable in hew field of expertise"
"Dr. Mbachu is amazing. She took the time to listen, diagnose, and took my husband symptoms seriously while other doctors haven’t in the past. We’ve learn and understand more about what’s going on with his condition because of her. Let’s not forget about the staff, amazing and friendly!"
"Great bedside manner. Very caring. Very good at communicating with me and my questions/concerns."
"Dr Mbachu was excellent. She listened to my concerns and was genuinely interested in getting to the bottom of my problem. I could not have asked for better service. I highly recommend her."
"Dr. Mbachu is a doctor I would recommend for everyone. She throughly listens to all your concerns and answers every question!"
"Excellent doctor who listened to me n my issues. She was pleasant n so knowledgeable about all my gastro problems n put me at ease. Would recommend her to anyone who needed a gastro specialist."
"I have been impressed with Dr. Mbachu and her expertise from my first doctor's visit with her! This last appointment was the same...Dr. Mbachu is very thorough and knowledgeable in her field. I would recommend her to anyone who is experiencing gastrointestinal issues!"
"Dr Mbachu is very thorough with my visit asking questions and providing helpful information staff of this facility are very kind."
"Very easy experience. She also explained and answered all questions with great detail."
"The facility was clean the staff was efficient and my doctor was thorough with her exam and care. I liked her professionalism and her caring manner. Highly recommend"
"Dr. Mbachu is phenomenal! I saw her initially for my office visit and consult then again for my procedures - colonoscopy and endoscopy. During both times, she was informative, professional, friendly, and extremely helpful. It’s never fun having to undergo procedures of the ‘invasive’ type, however I was made extremely comfortable and all questions I had concerning my health were answered by Dr, Mbachu and through the results of my tests. I now have knowledge of my condition and can take the proper steps to manage my symptoms. I would definitely go back to TDDC and refer anyone experiencing gastrointestinal problems to this facility, specifically to Dr. Mbachu. Needless to say, I am more than satisfied with my experience at Texas Digestive Disease Consultants in Cedar Park. All of the staff here was amazing and made sure I was taken care of and received the care I needed."
"Great GI doc! Listens to you and is willing to help!"
"Dr. Mbachu is extremely knowledgeable, friendly, and compassionate. She took the time to listen to me and took my symptoms seriously while other doctors haven’t in the past. She was very thorough and quickly scheduled diagnostic tests. I’m so thankful she was able to diagnose me and help me on my road to recovery. I highly recommend Dr. Mbachu to anyone who needs a GI specialist!"
"Dr. Mbachu was wonderful, she listened to my concerns, was informative, and has a plan for treatment. Her office was personable and the people helpful."
"I have been to countless doctors for my condition. Most have treated me as nothing more than just another person in their schedule. Dr. Mbachu not only took the time to listen to me with compassion, she also has taken steps other doctors haven’t. I am so glad I found her!"
"Very nice practice. People that work there are courteous and helpful. The Dr is nice knowledgeable and caring. My wife and myself are really glad we found this practice."
"Dr. Mbatchu took her time to review my history and never made me feel rushed. She explained in detail what to expect and what we would do going further. I’m very satisfied with my care so far and I feel confident that she will thoroughly handle my care every step of the way. She’s a diamond and I will refer her to anyone needing the services she provides. The staff there is friendly and welcoming. The scheduler took her time to explain everything to me and was patient with my questions and concerns regarding the future date for my procedure."
"My husband and I have been thoroughly impressed with her bedside manner, knowledge, and skill."
"Dr. Mbachu was fantastic!! I had a bad experience with my previous provider, and was SO relieved to find Dr. Mbachu. She was very friendly, thorough, and professional. It’s always a bit awkward talking about your “gut issues”, but she immediately made me feel comfortable and open to discuss and fix my issues."
"Dr. Mbachu was amazing, she made me very comfortable about having my procedure. She is very patient and kind and was willing to spent as much time as needed to make me feel comfortable. So glad to have her taking care of me in such an uncomfortable procedure. I will definitely be recommending her to all my friends when they need this done"
"Dr Jean and her staff made me feel very comfortable for my procedure."