GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"My first appointment at this location and with Dr Sugar. This was not my first colonscopy, yet this experience was far superior than past procedures. Was very well taken care of, everything was explained in detail, was completely at ease. Highly recommend this location with Dr. Sugar"
"Everybody was more than friendly all the nurses I think there were 6 of them & the guy that put me to sleep....Dr. Sugar was also great he asked if I had any questions an had great bed side manor... Thanks to Everybody for making it a good experience... Sincerely Sonny Reynon...."
"This has been my second visit with Dr sugarās office and it was great the staff are very kind and inviting the environment was clean and cozy not to mention Dr sugar is an amazingly kind and caring provider he took the time to explain in detail my procedure and allowed me to ask questions on any concerns I may have had he made sure I was comfortable after procedure he asked several times to be sure I appreciated that just an amazing person from my first and second interaction with him and his staff thank you WAGI and Sugar ā„ļøšš½š"
"The Staff was very courteous and efficient. Dr Sugar came and explained the procedure, also checked on me in recovery. I would highly recommend Dr. Sugar."
"I had a great first appointment with Dr Sugar ! He listened to my comments about my disease, he was empathetic and understanding. He prescribed appropriate medication and thoroughly explained my treatment plan. Front office and nursing staff were pleasant, happy and professional. It was a perfect appointment. And they were on time too !"
"Dr Sugar has been taking care of me for several years. He listens to my complaints and acts upon them as need be. He has shown compassion toward my illnesses!"
"Dr. Sugar and his staff were so amazing, friendly and professional! My procedure went very well and quick, thanks to them. Funny thing, I told the anesthesiologist nurse that was a bit nauseous and she said don't worry the medicine will help. She gave me the medication and the next thing later I was awake and I was done with my procedure. When the nurse came up to me and said your done and I contact your family, I said no wait a minute, you guys are not done yet, I'm just waiting for the medicine to kick in. He said, nope your all done! I even questioned Dr. Sugar too when he came in and said everything went well, lolol! Thank you so much!"
"I had a smooth process with Dr Sugar. The one thing I would change is when they process you in the nurse assistant does not read the paperwork that we have to pre filled out."
"Iāve seen Dr. Sugar every year for the past ten years. Iām very high risk and itās very important to have someone that I really trust. Dr Sugar and his team are always kind, attentive and supportive. I feel so blessed that I have then to help me navigate each procedure. Im a patient for life."
"Nice folks, make you feel very comfortable. Lots of explanations of what's going on and what to expect. They keep you in mind, asking how you are and can they do or get things for you. Very clean offices and exam/ procedure rooms."
"First off, I had drank something what I thought was about an hour or so before the procedure. That meant waiting an hour or going for it without anesthesia. I had no idea what it would feel like, but I regret not waiting. That said, Dr. Sugar and the others in the room were fantastic in helping me get through it. They were able to explain every step and continued to encourage me to hang in there. One thing about being awake was, I was able to watch the whole thing on the monitor. Kind of a weird, but cool thing to see your insides on TV. While they were great and I really appreciate how they helped me through it, next time, I'm getting the anesthesia. I would give 5 stars, but it hurt like hell."
"Great staff,I was late and frustrated and the staff called me down and got me in right away. Dr was very knowledgeable and we got right to the next steps. Great experience"
"I was so scared going into the appointment but it went so well. I have had a history of bad anesthesia experiences but here with Dr. Sugar I was upset when it was done because I slept so well and couldnāt tell I had a procedure! It was the best nap! Lol"
"I appreciate the professionalism of all the staff. It made my medical appointment very relaxing and easier my confidence in the procedure. Thanks for your professional service."
"I felt heard about my issues and am satisfied with the plan going forward. I only wish I didn't have to wait so long for appointments. Thank you, Jerry"
"The procedure went well. The prep this time around was much easier to take. However, I do not see a need to starve yourself for two days prior. The last time I had a colonoscopy, I only needed to eat jello for one day...not two. Other than that, I did not have a bad experience. The staff were friendly and prompt. I was advised of what was going to happen and understood what was told to me. Thank you!"
"The Staff and Dr were very professional and very kind. How ever I would prefer to have write instructions. The u tube was not good very confusing. Maybe the young set thinks it great I DID NOT LIKE IT."
"The nurse that did my exam was the kindest and most reassuring nurse. She was extremely knowledgeable and explained every single step in a calming manner! She deserves recognition!!"
"I had a very relaxing and comforting experience. Everyone was so caring. Will highly recommend to those needing this procedure and to trust in Dr. Sugar and staff."
"Dr. Sugar provides quality care without wasting time. He listens to his patients and follows up with them. I know for me, he tries to ensure that Iām as comfortable as I can be. I recommend him to anyone looking for a superb GI."
"Such a smooth and fast experience! Their office is beautiful and comfortable. The wait time was low for my endoscopy and my driver only had to wait for 15 minutes once I went back. Dr. Sugar explained the results they had to me immediately after I woke up and gave me a plan for next steps based on biopsy results. I feel confident in this group and their work."
"I was very impressed with the people in the office. So respectful helpful and explained everything for the procedure. Then I was being prepped for the procedure and we got the giggles. We were even singing with the piped in music. I went to sleep laughing and singing. I'll see you all again in 5 years. 5 stars!"
"A great doctor and he really listens to patients concerns. The Sunrise location for procedures is welcoming, clean and the staff is friendly. Definitely recommend MD Sugar for those who are in need of care."
"I was nervous, not a big fan of anything medicalā¦.nurses were great, kept me calm, prep work wasnāt bad, IV unnoticeable and I was out and awake in what seemed like 5 minutes. Not at all what I expectedā¦.very easy. Talked to the doctor at the beginning quickly so not a ton of interaction with him but the entire process was very easy."
"The virtual visit with Dr. Sugar was as if I had been in the office. Prior to my appointment he took the time to review my the medical records I had transferred, so he had a good idea of what I have been struggling with. During our visit he listened to my concerns and did not hesitate to put orders in for scans and bloodwork. The experience was everything that I had hoped for."
"Dr Sugar and his staff are the most attentive, patient, and hospitable team I have met and know. They all worked with me and accommodated any fears and anxieties I had leading up to my procedure. Thank you all for your careā¤ļø"
"Dr. Suagr and his team was great! They explained my procedure clearly, listened to my questions and it was a professional experience! I'll refer friends for sure!"
"Dr. Sugar was very helpful and offered several suggestions for my problem. I would definitely recommend him and have recommended him to my husband who Iām hoping Kaiser will allow him to be seen by Dr. Sugar."
"I had a recent medical preventative procedure with Dr. Jason Sugar and his staff in Puyallup,WA. The appointment was easy to schedule; the office & patient Advisor kept me informed on the preparation requirements; the check-in was easy & simple; the staff very friendly & professional; and the procedure & recovery without complications. I would highly recommend Dr. Sugar and his clinic to anyone seeking a colonoscopy."
"I recently had an online appointment with Dr. Sugar. I was extremely pleased that he was able to make me feel as though I was in his office and was getting amazing care. I have the upmost confidence that the problems I'm experiencing will be resolved by him. He's a great and knowledgeable doctor."
"The horror stories I had heard about the preparation for colonoscopies had me nervous and dreading the whole procedure. I was very surprised to find that the preparation was not bad at all. Every staff member I encountered during my visit was super friendly and caring. I never felt rushed and everything was explained to me ahead of time. The staff went out of their way to make sure I was comfortable. I highly recommend this facility and will be going back when I have to have another colonoscopy."
"can't say nothing negative about Dr Sugar and the nurses. they are very professional, kind and helpful. there is horror stories abut doctors taking care of Medicare patients. Dr Sugar and his crew treats you as if you are a millionaire. thank you very much, love you and your crew"
"I have had several endoscopy's in my life because of past cancer. I have always woke up during the procedure this time I do not remDr. Sugar and his staff are very thorough and made sure that I was comfortable and had all of the information that I needed to have to make the right decision. I am truly grateful and thankful for their expertise."
"The staff is amazing. Warm welcome as you enter, help with all the paperwork and make you as comfortable as possible. Then drift off to a good sleep and bam the whole thing is over. Dr Sugar was super nice and friendly. Explained everything to make you feel at ease. Thank you all for getting me through this today."
"Staff were very professional right from the start. The facility was super clean and people were super nice. Dr. Sugar is always a professional when it comes to this procedure. He personally comes to tell you the results and even makes a follow up call to your home to make sure you are recovering okay. THAT is a great bed side manner in my book. Something you rarely see nowadays."