GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"As usual everyone was very courteous and professional. I didn’t have a long wait to see the doctor after checking, in which is a plus. Because I need to have a procedure done, the scheduling nurse came right in and set up the procedure and phoned in the necessary prescription before I left the office. It was a very positive experience."
"Dr. Lilly is fantastic and so is most of the staff. The only problem I had was the woman who oversaw my initial intake and prep.. She was cold,mean and rude. I waited in the cold with no way to warm myself under a sheet for over a half an hour before I got taken in for my procedure. Also, there was no explaining in advance as they stuck the port above my wrist near my arthritic thumb for which I’m about to get surgery. I found this very upsetting. Everyone else was great though and Dr. Lilly is fantastic."
"Dr Lilly is amazing, he makes you feel really comfortable and takes care of your problem and concerns in no time. I’d recommend Dr Lilly and MetroGI to anyone with gastro concerns"
"Dr.Lilly and his team are top notch. Friendly, efficient and experienced at what they do and how they do it. I recommend Dr.Lilly highly and with the utmost confidence that your care will be exemplary."
"Had a endoscopy they run like a well oiled machine everyone knows there job and they do it with expertise Dr Lilly goes beyond the call of duty not letting anything slip by him and when it is you or your love ones that is what you want"
"Dr. Lilly is very professional. He explains procedures and takes time to answer questions. The office is very accommodating to schedule appointments and there is not a long wait to see the doctor. His treatment of my husband made for a vast reduction in his acid reflux. Miraculous! We highly recommend Dr. Lilly."
"Doctor Lilly is so nice! He spent plenty of time with me and didn't rush the visit at all. I'm very glad I was referred to him, I now have a go-to GI doctor here in town."
"I Love Dr. Lilly! He has a Great Bedside Manner. He is easy to talk to and made sure I understood everything before I left his office. He never rushed me out the door like some Doctors. I actually had all my questions answered. I never left his office thinking I need another appointment because I'm leaving with so many questions unanswered. I knew he would be my doctor within the first 5 minutes of talking with him. Thank You So Much to Dr. Lilly and his Outstanding Team!"
"Great experience! My colonoscopy started with the prep the day before. Definitely recommend the Sutab tablets vs drinks the liquid prep. Arrived at 11:30 am for my procedure. The staff and nurses were very courteous and informative. Dr. Lilly visited with me before, during and after the colonoscopy to answer questions and give me my results. Dr. Lilly is very good with great personality! I highly recommend you get your colonoscopy at the required time!"
"Dr. Lilly has great bed side manners. He's very personal with his patients. He's a joy to talk with, and he does a great follow explanation up on how your procedure went. Great guy👍."
"Dr James Lilly is a wonderful,caring,passionate and very professional doctor. I would definitely recommend him to my friends and family. As a matter of fact he is my family's gastroenterologist and we are very pleased with him. Thank you"
"I have been a patient of Dr Lilly's for a number of years and my office visits and medical procedures have been positive.Dr Lilly is professional, interactive, listens and explains in a manner that is understandable.Front desk and support staff are pleasant and helpful. Dr Lilly has consistently been attentive to my sometimes complicated health issues and I have appreciated that he cares about helping me to accomplish my health goals."
"Dr Lily is an excellent physician. He diagnosed a problem for me that others didn’t. I have complete confidence in him and his abilities as a doctor. His staff is accommodating and caring"
"Dr. Lilly is a wonderful doctor as well as a gracious person. He is a kind, friendly and easy to talk to doctor. If you are looking for a great doctor, I wholeheartedly recommend him."
"While recently out of town I started in with symptoms. I called to schedule an appointment. The doctor had an opening that afternoon for a telephone appointment. My concerns were easily addressed & labs scheduled. The doctor and staff were most helpful."
"Dr Lilly came highly recommended to me by a friend who is a surgeon. He is highly skilled and his office staff is friendly and efficient. He has provided care to me for 5 years now and I can recommend him without reservation."
"Great experience with Dr. Lilly. On time, courteous staff, thorough conversation. Didn't feel rushed. Very knowledgeable. Made me feel like everything was going to be alright. Thank you for that. D."
"Outstanding excellent excellent Professional Healthcare Service Been going to Dr.James Lilly for approximately 10 to 11 years I Absolutely will not go nowhere else Dr James Lilly is a true professional and a true gentleman And a great all-around guy The whole staff are true professionals in the healthcare industry You're given excellent excellent Health Care Absolutely can't find health care that great nowhere else I greatly appreciate Dr James Lilly and the whole staff Denver Johnson Sr."
"Dr Lilly explained the procedure during the consultation appointment. After the procedure he explained in detail the results. He was very thorough, professional and patience."
"Dr. Lilly was excellent. I really appreciate his kind, caring demeanor. He was so patient and thorough with me and my health concerns. His staff were so helpful and accommodating."
"Dr. Lilly is a very caring Doctor, elpains everything. He makes you comfortable and a feeling that you know he cares and gives the best treatments I have been a patient for along time and definitely recommend him without question ."
"I actually went into the appointment with the mindset that I was the only one with my condition. Dr Lily made me feel so comfortable and let me know that there are many others experiencing the same issues. He had a plan and said that we would start there but not to worry because with trial and error we would Definitely make it better. I trust my health in his care because of his bed side manners and genuine concern for me as his patient."
"I had my visit on the 25th of August and was promptly waited on any all the staff was professional and very kind. My procedure went well and Dr. Lilly was very detailed and kind. The staff really made you feel comfortable. Thanks to all..."
"Dr.Lilly was very professional and provided all the information I need for my procedure. I highly recommend him as one of New Orleans' best gastroenterologists!"
"Everything and everyone who was a part of the team who took care of my wellness were very pleasant and well experience. My one day procedure with the staff was an unforgettable experience I’ll never forget. Thank you all so much you made me very comfortable in allowing me to put my life in your hands."
"Dr.Lilly's team runs like a well oiled machine ,they work as a team, professional, and very attentive to their patients I love just watching them work and communicating their needs."
"Dr. Lilly and his staff was extremely professional and courteous. I felt comfortable from the initial visit all the way through the procedure. The office follow-up was timely accurate professional and delivered with a great bedside manner. Thank you Dr. Lilly."
"Ever since my first conversation with Dr Lilly; I have had the utmost confidence in him. His “bedside manner” is quite comforting. If he could be my primary care doctor, he would be."
"I love Dr Lilly he's what you would want a doctor to listen to you, understand, have compassion most of great bed manners with his patient and follow-ups on your procedure with results. I fine this do refreshing knowing I am being care for such caring doctor.i thank God to have found such a caring, truthful, kind, to truly hear what you are saying with compassion to truly you. Most rush you don't really listen which I fine so refreshing."
"My experience was good although I had had that procedure done with the same group before. I would like to have had a video of the procedure downloaded to my Oschner portal . That group with Dr. Lilly are great ! Thank you for your care ."
"Oh let me just say that my whole experience from my initial phone call I made to set the appointment all the way to when I woke up after my procedure was pleasing. The nurses were polite, patient, informative and friendly. All areas for a patient and their guest were clean and neat. I received friendly phone calls about my upcoming procedure as a reminder and I was explained to by a staff member what to expect before being seen by the doctor. Dr. Lilly spoke with me briefly about what was going to take place during my procedure and he answered any questions he could that I asked. I didn’t feel rushed which I don’t like when that happens. Let’s just say what I can remember before the anesthesia being administered was having a few giggles with the nurses and seeing the doctor come into the room. I was given time to make myself aware of my surroundings once the anesthesia started to ware off. I did not feel any pain out discomfort before or after the procedure."
"I was amazed that b 4 I was 2 b examined the Dr already had a x-ray of me from a previous visit 2 a clinic and had a picture of the problem that I had.Great work!!!Very professional attitude nice people great experience"
"Dr. Lilly is a very kind and patient person. He will answer all your questions and will answer on your level whereby you could understand what's going on. He is a 10 Doctor. Try Him. Then you will see."
"Dr. Lilly and his staff are simply phenomenal. I don't think anyone wants to have a colonoscopy for the fun of it but Dr. Lilly and his team make the experience as best as it can be. When you must have this done, look no further. I 100% recommend."
"Dr. James Lilly is a very good Gastro Specialist. He is cordial and his warm smile assures me that everything will be ok. He listens effectively to what I say. He may prescribe medication to meet my needs or run appropriate test to determine if there is a problem. I am never in the waiting area no more than ten minutes. I am extremely pleased with Dr. Lilly and referred other family members to him. He is the best!!!!"
"Dr Lilly is a good doctor. Kind and compassionate.. and very knowledgeable about his craft. Relieved my anxiety about my colonoscopy. And the nurses are awesome . Thanks to all of you."
"The actual procedure went well, doctor was kind and friendly. The process around the procedure was not awesome! I felt as if I was on a conveyor belt with little or no say about myself. Health care provider provides neither, but they are efficient at moving money."
"Dr. Lilly was awesome he made feel important and he made sure I understood everything. He listened to my concerns even tho I was wrong he didn’t make me feel bad or anything. 💖💖💖💖"
"DR. LILLY IS ABSOLUTELY A TRUE PROFESSIONAL AND A GREAT DOCTOR AS WELL AS A VERY VERY NICE GUY AND ALL OF THE PEOPLE THERE ARE ALL TRUE PROFESSIONAL I HAVE HAD TO AT LEAST 10 PROCEDURES THERE AND I AM ABSOLUTELY VERY HAPPY WITH DR. JAMES LILY'S AND ALL THE PEOPLE WHO WORK THERE I DRIVE 300 MILES PLUS AROUND TRIP AND THAT'S ABOUT 5 HOURS PLUS DRIVING TIME TO SEE DR. JAMES LILY'S"
"I have been knowing Dr. Lilly for a long time. He is a true professional and very knowledgeable. The staff was caring and understanding and made the procedure as comfortable as possible."
"Dr. Lilly was amazing! He has a very kind and caring nature which put me at ease when going into my procedure! I am grateful to have him as a part of my healthcare team and highly recommend him to anyone needing a Gastroenterologist!"
"I had my first colonoscopy in which I was nervous. Dr Lilly and his staff were great from the first consultation to the follow up phone call to let me know that everything came back normal. I imaged this process to be the worst thing ever, but Dr Lilly and his staff made it a great experience. I have already recommended people to go see him for this procedure."
"I love the staff energy and Dr.Lilly really loves his patients I definitely will refer my family and friends to this facility. Thanks for taking care of my problem that I've had for years."
"Dr. Lilly was awesome he made feel important and he made sure I understood everything. He listened to my concerns even tho I was wrong he didn’t make me feel bad or anything. 💖💖💖💖"