Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Jackson is the best! Staff is very friendly and super efficient. As good an experience as possible for a colonoscopy-ugh!"
"Great experience. Went very smoothly."
"Fantastic doctor, helpful, friendly staff, highly recommended!"
"Great experience at my new patient appointment. The staff was great and I loved how honest and direct Dr. Jackson is. He's not the kind of doctor to recommend surgery out the gate. I was very impressed and thankful he will be the one handling my health issues."
"Dr. Jackson is one of the most understanding, knowledgeable doctors. The office staff is kind and personable. Although I’m not a huge fan of going to the doctor due to the cost, they make it as painless as possible and I appreciate that."
"Dr. Jackson is a very caring Dr. He has been my Dr. for 11 years. He is very open for questions and he takes the time to explain everything. I really like him and his group. Very professional. Thank you!"
"Dr Jackson was very personable and knowledgeable. He came up with a proactive plan to ensure the best outcome."
"Makes an awkward necessity bearable. Dr. Jackson and his staff were caring enough to be persistent in scheduling my appointment, even though I dodged, made excuses, whined about not wanting to go, and generally was a pain to get a hold of. My beloved aunt died from colon cancer, and yet I'm still a big baby about getting my routine appointments taken care of. Thank you, Dr. Jackson, for having such a great team!"
"Everything went as you would hope with my recent colonoscopy performed by Dr. Jackson. The staff and facility were excellent and Dr. Jackson did a great job explaining the results and taking the appropriate time with me. The entire process was efficient and professional. Great job to the entire team."
"Dr Jackson is very knowledgeable and professional. He listens to your concerns and wants to get to the bottom of it for you. Highly reccomend!"
"Dr. Jackson and his staff are the best when doing a procedure. The teamwork runs smoothly and Dr. Jackson’s explanation of what he was going to do is helpful and his meeting with me after I wake up is very informative. Dr. Jackson is a great doctor and his friendly and informative explanation of his findings is always appreciated. I give him and his staff 5 stars."
"I saw Dr Jackson after seeing another physician for several years who was not helping me. She finally told me the only thing she could do was send me to a surgeon. I saw Dr Jackson who was able to diagnose me and begin the proper treatment plan in one visit."
"Dr. Jackson is an amazing doctor. He thoroughly listens to you and cares about your health. Highly recommend."
"I used Dr. Jackson for post-ER follow-up and could not be more pleased. Very knowledgeable and proposed tests to ensure my issue has been resolved. He will be my GI for any future needs. May take awhile to get in due to his busy schedule so make your appointments early if possible."
"Professional and efficient service. I was seen promptly and the follow up by Dr Jackson after the procedure was fully explained. His service has always been exemplary."
"Wonderful physician. Very personable. All questions answered in understandable language. Glad I do not have to see him but every five years, but always good to know he will be there if needed."
"Dr Jackson and his team make taking care of yourself with routine procedures as easy as it can be! It is one of the most important procedures! Dr Jackson was also my brothers surgeon he actually takes care of the whole family! We all love him and can't say enough great things about him and his team!"
"This was my first visit EVER for a colonoscopy (I'm 68). The experience was much better than I anticipated ! Everyone was professional AND congenial. Much easier than a cleaning at the dentist !"
"Very grateful for Dr. Jackson, he is a great listener, very knowledgeable and willing to think critically to help his patients, and I’m very grateful to be under his care. We don’t have a smoking gun yet, but I’m confident we’ll find it if there is one to find."
"Great office, staff, and Dr. Jackson is the best! I highly recommend them."
"Great communication, professional care, and no surprises for the past 10 years. Highly recommended."
"Excellent bedside manner!"
"Dr. Jackson is the consummate professional. His introduction was very pleasant and reassuring. He explained the procedure and informed me that afterwards he would go over the results. After the procedure while in recovery Dr. Jackson came to me personally and went over the results. Dr. Jackson displayed very caring persona that I greatly appreciated."
"I needed some real help because I was leaving town for the summer and was having issues. Dr. Jackson worked me in and sat down with me to go over some of the problems. He then created a roadmap to help deal with those issues. He spent quality time with me and said if the issues continue while away please call him!!! No doctor does that anymore but Dr Jackson did!! He was excellent and kind!!! Thank you!!!"
"Awesome service !"
"Excellent physician with a great bedside manner. Fortunately hadn’t seen him in 5 years but he was very calming before colonoscopy, and reassuring after. Thank you!"
"Dr Jackson has been a tremendous help with managing my Crohns condition. After many years of dealing with a difficult disease he has helped me lead a full and productive life. Thanks Dr Jackson."
"Very open to discussion and explains answers well"
"Honestly it was a much easier and painless process than I expected. Very professional, and very helpful, from the nurses to the doctors. Great care."
"Dr Jackson and his team conducted my screening in a highly professional and caring manner. I especially appreciated the post op check up and discussion Dr Jackson and I had."
"Very thorough and knowledgeable. I feel in great hands with Dr. Jackson."
"Terrific Experience from beginning to end! Dr. Jackson is one of the finest medical doctors that I have ever had. He takes the time to listen to you and is empathetic to your needs. He Cares!"
"Dr. Jackson & Staff were wonderful. I had a very positive experience with my procedure. I was informed every step of the way, I did not have the correct insurance card at check in; the front desk rep was very understanding. Just as a precaution, would you please check to identify if I need to provide any additional insurance info Very grateful!"
"Professional and courteous team that was on time. This was my first experience with Dr Jackson and his team and I will definitely use them again and recommend them to friends and family."
"Dr.Jackson was my doctor a few years ago and was amazing! Since coming back to San Antonio up he picked right back where we left off and has been so attentive to my care! It’s so rare to find doctors who care and I’m extremely lucky to have one that does!"
"We love Dr Jackson and his staff. In a crazy and busy world it’s hard to find a doctor and staff as good and caring as they are. He's been our doctor for over 10 years and have always had wonderful experiences with them over all the years. Thank you Dr Jackson and staff. 😃"
"Dr. Jackson is great gastroenterolgist. He is very personable and takes the time to thoroughly explain test and procedure results. I highly recommend him and the practice."
"Dr. Jackson is extremely personable and relatable. He also happens to be very good at what he does. I have only met him a couple of times, but he's always been kind, thoughtful and considerate and didn't seem rushed even though he has a busy practice. I did my research and he is an excellent doctor and works in a practice that is well-run as I've seen any. I did not have to wait very long for my appointment and I was in and out on time. Very happy."
"Dr. Jackson and his staff were professional, friendly and knowledgeable. Dr. Jackson reviewed the report from a hospital stay I had in November in order to have a better understanding of what had happened to me. The information he provided made me feel like he was talking to me and not at me. That makes a big difference."
"Dr. James Jackson is an excellent gastroenterologist. He has been my doctor for many years. He listen to your concerns and is up to date on what is current with newest treatments."
"Very efficient, knowledgeable, and professional. I highly recommend Dr. Jackson at Gastroenterology Consultants of San Antonio."
"Very professional staff and I appreciate the fact that my appointment was right on time and Dr.Jackson was very nice and professional as well."
"Dr Jackson and his team are so courteous, respectful of my time , and so helpful. The GI Consultants of SA team of professionals always keep me updated and posted on all my health care events and quick to resolve any concerns or questions I may have. Dr Jackson is friendly , easy to talk with and I feel he is genuinely concerned about my health . I am blessed to have found him through family referrals."
"This man literally changed and in my opinion saved my life. I was to the point that my achalasia was so bad could hardly breathe and passed out drinking water because I just couldn’t swallow liquids at times. He saw the severity and said he was going to talk to the surgeon personally to get me in on an emergency basis. (Just an fyi, he had never seen me before. So it was not something that he could have treated earlier.) He did everything he said and more. I couldn’t believe it, no one had cared that much before. I mean he genuinely cared. If it was not for him who knows what could have happened. He even came to see how I was doing in the hospital the day after surgery. There aren’t even words to express how highly I think and recommend this man and his staff. The staff even made sure to check up on me through the whole process and make sure I was getting in touch with all the people I needed too. They went out of their way and beyond what they (to be honest) are paid to do to help me. I have never seen one much less a group of such genuinely caring people. I literally can’t say thank you enough. A lot of people say they go into the medical field to change lives. That they are happy if they change even one life. I can personally say that this is their one life. Not only did they change it, they possibly saved it. They changed at the very least their one life. (And believe me I don’t think for a second I am the only person that they have helped. Not by a long shot.)"
"Dr. Jackson is a bright doctor that knows how to explain a complicated diagnosis to patients."
"Dr. Jackson is absolutely the best . He’s engaging has great communication, patience, and compassion. Unbelievable but I was at ease. My sincere appreciation, thank you very much Ernestina Munoz Salazar"
"Dr. Jackson is a great doctor. I had a colonoscopy recently and the procedure went well and promptly. After the procedure, Dr. Jackson thoroughly explained the results. He took his time and answered all concerning questions. I have recommend Dr. Jackson to friends a d family ."
"Professional! Caring! New patient and was pleased with everything."
"I had my procedure done last month with Dr. Jackson. I was very pleased with how quick everything was from start to finish. I loved that he took the time to discuss my results with me afterwards and provided me copies of the results for my own records. He is super professional and friendly!"
"Dr Jackson always listens, explains and gives a comprehensive review of what are the medical issues and how to address them."
"It does take quite a while to get in to see Dr. Jackson, however, once there he and his staff are very personable and efficient! Quick in and out, great visit. Dr. Jackson and I have a very long history with one another and I wouldn’t go to anyone else."
"Dr Jackson explained his plan for my condition reducing my concern for the unknown"
"My appointment with Dr. Jackson could not have gone better !! He listened without interruption to everything that I wanted to tell him and we then made a plan together on how to go forward. I am extremely pleased with my entire experience."
"Great office visit with Dr Jackson. Horrible phone experience, never answers/returns calls same day or ever (never get help when needed)"
"We are so blessed to have Dr. James Jackson as our Gastroenterologist m. His administrative and medical staff have excellent with customer servicing while at the same time, they display compassion and understanding with your medical needs."
"Dr Jackson is absolutely the best GI Dr I hv ever been to. I hv been to a few and he's very kind and he listens to me and doesn't just say hi, bye, in and out just for the pay check. It's not very often you find a Dr who cares and listens but Dr Jackson does both and more. He makes sure he gets thru everything to make sure all is well and he looks thoroughly thru everything to find the issue and he takes care of it, after he explains everything to you in detail, and in plain english so that you can understand what is going on. He also answers all your questions with patience and makes sure that you will understand it all. He is a real blessing."
"Very well organized. My procedure went well and I got the results quickly. Additionally I received the results of my biopsies within a week of my procedure. All good for an old man."
"I never think of a doctor's appointment as FUN, and I think others would agree with me. However, DR. JAMES JACKSON'S visits are just that. We reminisce while he peruses my condition seruptitiously and purposely. He takes copious notes while complimenting me on how well and young I appear. (I'm older than his parents). Upon leaving we hug goodbye and he invites me back to see him next year. Dr. Jackson saved my life 12 years ago. A great Doctor; one to be trusted, like a good friend. Did I mention that he's tall, blue eyed and not bad to look at!!!"
"Dr. Jackson is outstanding. He always takes the time to explain things and works to ensure your medical needs are met."
"Great and very knowledgeable !"
"Dr. Jackson is the best doctor. Highly recommend him."
"Dr Jackson is amazing!! I was EXTREMELY nervous for my procedure but I met with him prior and he put my mind at ease and the day of I was so glad to see him and know that I was in excellent hands."
"Check in was easy. The nurses were thorough in their screening and prep, and very reassuring the whole time. Dr. Jackson and his team were amazing."
"Dr. Jackson has been my Dr. for years; he does a wonderful job of explaining and treating, and his staff is terrific!"
"Very knowledgeable, kind doctor. I highly recommend. The staff was very kind as well and the process for my procedure was easy."
"Appointment was prompt and timely. I was in for my 10-year exam, and was amazed at how thoroughly Dr. Jackson reviewed all of my past history, both with him and before his time. He is very personable and did not rush through the exam, explaining and answering questions as appropriate. My family has seen Dr. Jackson for 15-20 years and I highly recommend him. In addition, the association is well-run and the facilities are very nice."
"Great experience. Friendly and kind staff. Dr. Jackson patiently explained several GI issues in plain English, providing with several options of treatment. The waiting time isn't long at all, in 30 minutes I was out of the office."
"Dr Jackson listened to me which I much appreciate. It's hard to find a doctor who listens anymore. He also had a plan and explained it to me. This helped me to know I have choices and the best plan moving forward for me."
"Staff was polite and efficient, I was seen by Dr. Jackson promptly. Check out was also good!"
"I've had 3 lower GI procedures with Dr. Jackson and his professional team at Gastroenterology Consultants of San Antonio over the years and I say they will have you coming out smiling in the end (no pun intended). Their facilities are top-notch and the support staff perform with such a high degree of efficiency they will make this procedure a brief unpleasantry. Highly recommend!"
"Very knowledgeable, kind doctor. I highly recommend. The staff was very kind as well and the process for my procedure was easy."
"I've had 3 lower GI procedures with Dr. Jackson and his professional team at Gastroenterology Consultants of San Antonio over the years and I say they will have you coming out smiling in the end (no pun intended). Their facilities are top-notch and the support staff perform with such a high degree of efficiency they will make this procedure a brief unpleasantry. Highly recommend!"
"The staff and Dr Jackson were amazing. He is very knowledgeable, and made me feel at ease right away."
"They were awesome, and now I'm good for 10 more years."
"It was a pleasant experience with Dr. Jackson and his staff. Everything went as I expected and the anesthesiologist was very professional and showed concern for her patients. All questions were answered and explained to me in a manner that I could understand. Of all the individuals that I came in contact with that day, they all spoke clearly and understandable English. That is not always the case and that is something that I desire in a medical facility. All is good and all went well. Thanks"
"Dr. Jackson is one of the most professional Dr’s that I have met. He is very knowledgeable, caring and truly cares about your wellbeing. My wife and I have been a patient of Dr. Jackson for several years and will continue to seek his professional care. He explains things in detail and on a level that you can understand. This enables a patient to make informed decisions. His staff is also very caring and will go out of their way to assist you in your medical needs."
"I saw Dr. James Jackson as a new patient in 10-2023. As a nurse, I know a good doctor when I experience one.Dr. Jackson is professional, kind, and will ask questions to help you with what your visit may be about. I'm glad I chose him and would recommend him to anyone needing a GI doctor to care for them."
"Dr. Jackson was great, kind, friendly and professional. The front desk was great too. No waiting issues, very quick getting into my appointment- the appointment itself was not rushed. Dr. Jackson listen and answered all my questions, highly recommend him if you have any GI issues!"
"It was a good appointment and Dr Jackson is an amazing doctor and he is sweet and kind and he has a wonderful heart towards other people!!! Rachel Varner"
"Dr Jackson explained every step of the plan he suggested for my care. He is both reassuring & compassionate. Both colonoscopies I have had there went so smoothly and his office followed up with me afterwards."
"The whole team is fantastic. It's not a fun experience but the professionalism and prompt procedure is as good as you can hope for."
"Dr. Jackson took the time to explain the procedures very thoroughly. He is the best!!!"
"I was greeted professionally. Did not wait long. (10 min) Nurse tookmy vitals, & Dr Jackson was in the room shortly after. I can not say enough about him. He listens, is kind, gives you all the time necessary. He has been ny Dr for 15yrs & I recommend him highly. Great visit as always! Susan Hendricson"
"Dr. Jackson and his staff are very professional and caring. It is my second time having an experience with his staff and it won’t be my last."
"My experience my procedure and Dr. Jackson was comforting and informative. I would highly recommend him."
"Great Doctor and great Staff."
"My procedure with Dr. Jackson went so smoothly! Wonderful staff and Dr. Jackson himself was really patient and kind.."
"Everyone was kind, friendly, and professional, which made an unlikable procedure much more tolerable experience. Many thanks to EVERYONE from the front deck folks to the nurse who walked me to my car."
"Dr. Jackson is absolutely amazing!! He has the best and kindest bedside manner, and took the absolute best care of me. He is thorough and extremely knowledgable."
"I've been going to Gastroenterology Consultants since 2001. By far, Dr. Jackson and Gastroenterology Consultants stand out way above the rest. Dr. Jackson is excellent - professional, extremely intelligent, a great diagnostician, down-to-earth, easy to talk to, and most importantly treats me like a person - not a patient. He listens and works with me to come up with a treatment plan and he is up-to-speed on all the latest treatments. Gastroenterology Associates is without a doubt the best-run office I have ever been to. The staff is professional, courteous, punctual, and cheerful - they are simply fantastic. I can't say enough positive things about Dr. Jackson and Gastroenterology Consultants and would highly recommend them to everyone. Thank you and keep up the great work!"
"Dr. Jackson and his entire team were amazing! The age for a colonoscopy is now 45 and I know it isn’t something we look forward to. Please believe me when I tell you that they make it easy! Book yours now!"
"I have been a patient of Dr. Jackson’s- for over 10 years, and he never disappoints me! I just had my annual visit, and once again he listened to my concerns, wrote down what I needed to do, (& read), and created a game plan if my symptoms did not improve. I am very thankful to be a patient of Dr. Jackson!"
"I had a great experience at Gastroenterology Consultants of San Antonio. The receptionists were efficient and courteous, making check-in easy. The waiting area was comfortable and clean. Dr. Jackson was friendly and genuinely concerned about my well-being. They listened attentively to my medical history and addressed my concerns with patience and empathy. Dr. Jackson's knowledge and expertise were impressive. The staff at this medical facility provided exceptional care from start to finish."
"Dr Jackson is compassionate and brilliant. He treats the person not just the disease, he is very attentive and focused on you. As a patient I always feel I am in good hands. Thank you Dr Jackson"
"I've been going to Gastroenterology Consultants since 2001. By far, Dr. Jackson and Gastroenterology Consultants stand out way above the rest. Dr. Jackson is excellent - professional, extremely intelligent, a great diagnostician, down-to-earth, easy to talk to, and most importantly treats me like a person - not a patient. He listens and works with me to come up with a treatment plan and he is up-to-speed on all the latest treatments. Gastroenterology Associates is without a doubt the best-run office I have ever been to. The staff is professional, courteous, punctual, and cheerful - they are simply fantastic. I can't say enough positive things about Dr. Jackson and Gastroenterology Consultants and would highly recommend them to everyone. Thank you and keep up the great work!"
"Dr Jackson took excellent care of me--good explanation of the procedure before anesthesia, and good explanation of the results afterwards. If I need Gi care in the future, he will be my first choice."
"I have been seeing a gastro for my entire adult life. This was my first experience seeing Dr. Jackson and it was the most thorough and informative appointment that I have ever had. I am extremely satisfied."
"Very caring staff. Very informative through entire process."
"Professional but friendly staff- efficient and timely- and Dr. Jackson is outstanding - thorough, patient, empathetic and explains things in a meaningful manner. An enthusiastic five stars!!"
"I have had 2 colonoscopies performed by Dr. Jackson and both went very smoothly. My primary care doctor, highly recommended Dr. Jackson , stating he feels he is the best gastroenterologist in San Antonio. I completely agree and would not trust anyone else."
"Dr Jackson and the whole crew took great care of me. He took the time before and after the procedure to personally answer my questions. He and his staff handled everything professionally, efficiently and all in way to make me feel comfortable."
"Perfect in every way ! Excellence in Admission procedure and staff, Excellence in Nursing staff pre- and post- procedure, Excellence in Medical staff. Dr Jackson is a marvel !"
"I had an appointment with Dr. Jackson. He answered all my questions and he was very pleasant . I am giving him 5 stars . :)"
"Dr. Jackson and staff are excellent. Very knowledgeable, very caring, and very thorough."
"Dr.Jackson is very gracious and probably the first doctor to really listen to me and help me solve my problem."
"I takes a while to get an appointment here, but the up-side is that it appears they don't overbook: I was taken into the exam room right at my appointment time. Once you get Dr. Jackson's attention, you HAVE it. Sitting right next to me, he took the time to explain my issues from a completely different perspective. He literally illustrates his explanations with hand-drawn images and diagrams on a little pad of paper, which he hands to you as a take-with. So he's basically taking notes for you in case you were unclear. He ramped me down from meds prescribed by my former physician. He is all about minimal meds to relieve patients' symptoms, while promoting lifestyle changes to do the rest. Not bad at all."
"The entire staff, including Dr Jackson were prompt, considerate, and made the procedure as easy as it possibly could have been."
"Dr. James Jackson is a very kind sensitive and caring physician, my procedure went well without any complications. I've had 2 colonoscopy procedures with Dr. Jackson and will see him again in 10 years God Willing I'm still around. Thank you Barbara 😊"
"Dr, Jackson went well beyond what I expected in my initial consultation. He is willing to look at past photos and was concerned about liver issues. A very nice person. I’m confident he will help."
"Dr.Jackson is very gracious and probably the first doctor to really listen to me and help me solve my problem."
"The entire "Staff" from the Dr's, Nurses, Anesthesiologists and Administrative groups have provided me with the best care possible. Each time I have been a patient with them over the years the care has remained the same A++ rating. The "Staff" always shows the greatest of interest in my condition and has always functioned very well as a team. I highly recommend Gastroenterology of San Antonio for your needs of their services."
"Dr Jackson and the team at his ASC are excellent. He takes the time for each patient and they are very efficient. No one likes the colonoscopy procedure but here…it’s fine👍. Jackson rises above his peers in terms of bedside manner and competency and credentials! Highly recommended."
"Dr. J. Jackson is very reassuring and to the point. He is amicable and ready to help. Very confident of his diagnosis."
"Dr. Jackson is absolutely wonderful. He has an excellent bedside manner and genuinely cares. I had a colonoscopy and they made it very simple and stress free. Everyone that works there is so kind and happy!"
"Excellent visit…short wait to see Dr. Jackson who was most friendly & fully explained the situation."
"I've been a patient of Dr. Jackson's for 16 years. He provides excellent care and listens intently to my concerns. I would never consider using another GI doctor. Nancie Berrie, his nurse is also fantastic to work with."
"The entire "Staff" from the Dr's, Nurses, Anesthesiologists and Administrative groups have provided me with the best care possible. Each time I have been a patient with them over the years the care has remained the same A++ rating. The "Staff" always shows the greatest of interest in my condition and has always functioned very well as a team. I highly recommend Gastroenterology of San Antonio for your needs of their services."
"I love Dr. Jackson. He is very patient and always, always takes his time explaining and answering any questions you may have. He has been great at taking care of my issues. Highly recommend him. ❤️"
"You will not find a better team of professional, kind, skilled and caring people to make your experience as easy as possible. I have had three colonoscopies with this team and a very good experience each time. From the first call to the efficient office staff to the vigilant medical staff to the unfailingly gracious Dr. Jackson, you will be well cared for. My sincere thanks to everyone."
"Excellent care from an excellent physician."
"The staff, from admissions, nursing, anesthesia, and medical, were a great group of people. Excellent bedside manners, informative and engaged, and competent. Very little wait time and I had a pretty good nap!"
"My appointment with Dr. Jackson was in the Boerne office. The staff were friendly and professional. I was invited in at my appointed time. Dr. Jackson reviewed the last procedure I had received and answered all of my questions. I was very pleased with Dr. Jackson and the entire appointment."
"Everything went extremely well. The entire process, from check-in, pre-staging area, the procedure and then afterwards was very quick and easy. Everyone I met was very friendly and knowledgeable. They were very patient and took the time to explain everything and answer all of my questions. I would definitely recommend Gastroenterology Consultants and especially Dr. Jackson."
"Dr Jackson is one of my favorite people in the world of medicine. He is both competent and personal when it comes to dealing with his patients. Even when he has a heavy schedule on surgery days, he seems to take just the right amount of time to make sure each patient has quality time with him. I highly recommend him and his staff as caring and competent."
"Dr. James Jackson with Gastroenterology Consultants of San Antonio was interested in what my medical issue was and provided me with the a thorough explanation of my medical issue and provided me with the options and a plan going forward. He answered all my questions throughout my visit. I was very satisfied with him."
"Dr. Jackson was very warm, sincere, genuine, and sensitive when going through my consultation and recommendations. Very highly recommended!"
"The Staff was very friendly. Dr. Jackson was very informative. I would recommend him highly."
"My experience with Dr. Jackson and his team was very professional and welcoming. This was my first colonoscopy and it was totally painless."
"Great experience with Dr. Jackson and all of the people attending to me. One issue I noticed was when I was wheeled into the procedure room, I overheard an employee complaining to the anesthetist tech about another employee. Not very professional."
"Easy check in and knowledgeable reception desk. Nursing staff were very comforting and answered all my questions. Truly a non-stress experience. Dr. Jackson was wonderful and I whole heartedly recommend him."
"Very professional and takes time to explain the process and asks if I have questions or concerns."
"Very efficient and helpful explanations"
"I am very satisfied with the service provided by this organization. Dr Jackson is a wonderful Doctor with excellent, professional and warm bedside manner. The office is very presentable and clean and it’s personnel is well organized and efficient. The admission, prep, procedure and discharge was smooth and free of unnecessary delays. I highly recommend this organization and in particular, Dr Jackson."
"Last week, I saw Dr. James Jackson for the first time. I got his name and recommendation from a friend. He was very personable, kind, attentive, and most of all, knowledgeable. He listened and gave me advice along with information to take home and read. I am looking forward to being under his medical care and expertise in the future!"
"great doctor caring staff 100% satisfied"
"I have been going to Dr Jackson for about 7 years now. He quickly diagnosed my problem and how to treat it. He really cares about his patients and is good to explain everything. I wouldn’t go to anyone else but him"
"My experience with the colonoscopy was without any issues. The preparation was simple and not uncomfortable. The actual process was not at all unpleasant. The staff at the reception area were very friendly and polite. The nurses, doctors and technicians were also friendly and respectful. They were extremely courteous and explained each step thoroughly. The procedure was performed with absolutely no pain. Dr Jackson spoke to me both before and after the procedure, explaining what would be done and then what was done and what was found. I cannot emphasize enough how well I was treated and how nice everyone was throughout the total experience."
"He is an excellent Doctor! I highly recommend him!"
"Dr. Jackson is kind, comforting and informative."
"Dr. Jackson is the best! I have complete confidence in him, and the entire office is friendly and efficient. I highly recommend him and his staff."
"Couldn't have been more pleased with Dr. Jackson or his entire support staff. Thank you!"
"My initial consult with Dr. Jackson went very smoothly - I didn't have to wait long before being seen and Dr. Jackson was very thorough and listened to my questions."
"I am so thankful for Dr. Jackson, Erica, the nurses and entire staff. They truly care and have literally saved my life. I rarely have to sit in the waiting room. They communicate every step they take and make sure I understand everything. Dr. Jackson should be ranked #1 with AMA in his profession. I’ve lived all over the country so I know. Jeff Reid"
"Dr. Jackson and staff were very professional and caring."
"Everyone was very nice and helpful"
"Dr. Jackson was very kind and made me feel very well taken care of!"
"Awesome physician! Very professional, people friendly, and knows how to resolve problems. My husband and I both go to him and wouldn’t go to another G.I. unless absolutely necessary. He’s great Ed and Janet Bercot ."
"Overall had a great experience at the practice and with Dr. Jackson. The whole staff was very helpful and Dr. Jackson’s bedside manner was perhaps the best I’ve ever encountered. The whole team made the visit seamless and the procedure was a breeze. I felt I was in great hand the whole time!"
"Dr. Jackson spent a good deal of time with me to determine the best treatment options. Together we decided on the best plan. Very kind and patient!"
"Dr. Jackson took the time to listen to my concerns and explained things so us non medical types can understand. Provided some good resources for diet changes. Would recommend him for any gastro needs."
"I had a recent colonoscopy procedure at The Gastroenterology Consultants of San Antonio facility on Proton Rd. Dr Jackson, performed the procedure. The staff at this facility, was exceptional. From check in to discharge, the process was easy and there was a staff member with you every step of the way. I can't remember every staff member's name, that took care of me while I was there, but I do remember, the care was exceptional. Thank you, Dr Jackson and staff for everything."
"Dr. Jackson and his staff are outstanding professionals. I have several procedures by Dr. Jackson and each time he and his staff were quick and efficient. I have recommended him to a number of people."
"Very positive experience at Gastroenterology Consultants - entire staff is friendly and compassionate / Dr. Jackson took time to visit following procedure and explained all details / follow up labs were sent and explained. I highly recommend. Very efficient and friendly staff."
"Excellent care by Excellent Doctor; highly recommended!"
"Dr Jackson is always clear and concise with his diagnosis and Instructions for his patient. His professional expertise coupled with superb listening skills inspires confidence in those he treats."
"Procedure went off on time. Dr Jackson met with me before and after the procedure. Staff was great. Would highly recommend Dr. Jackson and his staff."
"Everything went great not alot of unrelated conversations straight to the point. Found some cancer refered an oncologist and followed me through the process now im cancer free."
"Outstanding, Efficient and caring people from check-in to check-out (colonoscopy). Dr. Jackson is gentle, kind and informative. Top notch!"
"I have some severe Acid Reflux and esaphogus problems where I was scared to eat since I couldnt keep anything down. I was recommended to DrJackson by Brenda Campbell and my son Charles Manley. Both said Dr Jackson could help me. I am so glad that I went to Dr. Jackson on their recommendation. He has really helped me on my Acid Reflux and esophagus problems. He prescribed me medicines for the Reflux that really worked. As for the esaphogus problem, he gave me a diet that I can use so my stomach and chest doesn't hurt anymore. I do very much recommend Dr. James Jackson if you have any problems with your digestion tract. He is a very kind knowledgable doctor who really cares about his patients. He listens to you and explains in terms that you can understand. He is a great doctor!"
"Wonderful and delightful staff to everyone."
"My first experience with Dr. Jackson 10 years ago was excellent, which is why I was sure to choose him this time around. Thorough, professional, and personable--he's a patient's ideal for a doctor. Highly recommended."
"Visit went very well. People were courteous and prompt. Doctor was pleasant and explained the procedure and was thorough."
"They made this process as comfortable and painless as possible Thank You Dr Jackson."
"First time visit. I was referred to him by a family member and I can see why. He was very personable. He took the time to answer my questions without making me feel rushed. His staff is awesome."
"Everyone was very professional and treated me with respect."
"I have been a patient of Dr. Jackson for several years. His staff and support team represent him well. From appointment setting to follow up after my procedure I have always felt I was in good hands. There was no delay in getting an appointment."
"I have no complaints whatever about the appointments or procedure. My concern was about getting back in. They considered me a new patient even though I was there 3 years ago. I had dark tarry stools and needed in sooner than a couple of months. I had to fight like a tiger and after several calls got to see doctor and finally got an endo scheduled earlier than 2 more months.Ended up being an ulcer that had been bleeding. So was good that I finally got in. Lab for follow up wasn’t made even though I was assured it had been. I guess I am saying office help could use some tweaking!"
"I recommend Dr. Jackson highly. He is a great listener and carefully answered my questions. He is very personable. Also, the practice staff is professional and caring. It certainly is nice to feel supported when you visit a medical clinic."
"Dr. Jackson and staff were all very professional. Plus Dr. Jackson was a very good listener. It's good to be heard before diagnosis."
"Focused, very professional. Thoughtful explanation of process and procedures. Staff was attentive and helpful - great follow up."
"Dr. Jackson takes time to really listen to patient concerns. I appreciate that he allows time for patient to ask questions."
"Dr. Jackson was terrific as always, made time for me outside his schedule and helped me out with my issue. I would highly recommend Dr. Jackson."
"I have been seeing Dr. Jackson for over 10 yrs. He explains every procedure and walks you through what to expect. He is a very kind and caring Doctor. My family are all treated by Dr. Jackson for their Gastro needs. The staff at Gastro Consultants are also friendly and helpful."
"Visit was very informative, Dr Jackson shared what info he had on my condition and gave options and recommendations on next steps."
"Dr, Jackson is a kind and gentle doctor. He listened to my concerns and promptly scheduled tests for me."
"I have been going to Dr. Jackson for four years now and have found him to be professional, yet friendly. He is thorough and up to date and I have flourished under his care. I highly recommend him and his staff."
"Dr James Jackson's Team (in order of appearance): RN Denise M. classic "You never get a 2d chance to make that indelible 1st impression" quality HR is always looking for - superb; Robert (youngest of 3 sons) skilled eye-hand coordination had my IV placed right quick with good humor - true professional; Anesthesiologist Dr Lai - efficient, personable, incisive; RN Ashley in procedure room - calm & reassuring; Anesthetist Richard (3d of 4, so technically a Middle Child) upholding established birth order tradition of excellence; & Recovery's RN Ally - just the right responsive & patient young lady to round out a perfect procedure day) once again did everything splendidly & I was in & out in good timely fashion with pleasant memories of skilled, compassionate & indulgent care. Dr Jackson's individual skills & overall leadership again evident in all aspects of GI start-to-finish. operation. Go there if you can. (Addendum - have known Dr Jackson for 14+ years - true professional in all aspects - knowledge, skill, & therapeutic manner - recommend to any/all without reservation)"
"Dr. Jackson and his staffs take good care of patients with kindness and professionalism. I strongly recommend him."
"Dr. Jackson has been great! I wouldn't go to anyone else!"
"Dr Jackson is a great doctor. He takes his time with you and explains everything to you in detail. Very impressed."
"Dr Jackson and his medical team are wonderful! Dr Jackson is friendly, intelligent, compassionate and patient with me when I ask questions. He answers simply and honestly and puts me at ease every time. Post procedure, he explains his findings and gives me instructions on the next step or puts me at ease and says everything is ok. His outpatient facility is great. The staff is helpful. Days after my procedure, his staff is calling me to see how I am doing. Post care includes a direct call from his staff to see if there were any negative side effects, fever, nausea etc. I like that it makes me feel like they care about my wellbeing after I've been released. I like Dr Jackson and I feel like he remembers me as a previous patient."
"Dr Jackson's relaxed and personable manner removed any and all anxiousness associated with this procedure. He fully and personally explained the results. Dr Jackson has performed three of these procedures over the years on me. I sincerely appreciate his professional and personable manner."
"This was my 4th colonoscopy with Dr. Jackson over the years. He is always thorough, caring, and personable."
"Dr. Jackson was very thorough as he discussed 4 or 5 potential diagnoses for my symptoms. He wrote everything down as he explained each and described the testing and interventions for each potential diagnosis. Very kind and compassionate and knowledgeable."
"Exceptional experience! This was my second set of procedures (endoscopy & colonoscopy) Dr. Jackson performed for me. He is friendly, outgoing and clearly explains everything before and after the procedures. Definitely recommend you use him for your gastro needs."
"5 Star rating. Dr. Jackson and the Gastroenterology Consultants of San Antonio staff were all very professional and efficient. Will use again."
"Dr. Jackson is an incredibly thorough doctor, My most recent colonoscopy was not as straight forward as most. It is comforting to know that I had a doctor who could provide stellar care despite unusual obstacles. Very grateful."