GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Jackson and his entire team displayed a high level of professionalism and made me feel very comfortable throughout my visit. Dr. Jackson was very thorough with checking on things and explained the procedures clearly and did a great job answering all my questions."
"This last appointment with Dr Jackson was a routine follow-up between routine procedures. He and the gastro clinic are always keeping up with your medical status and make sure you stay current on your medical needs. I am fully confident in Dr Jackson's medical care for me."
"From setting my appointment to the completion of my screening was very smooth. Dr James Jackson was very personable and the nurse who checked me in and took my BP etc. I didn't really know what to ask nor what to expect. I, unfortunately, do not remember all names of the staff who had partaken into my screening, but thank you."
"Dr. Jackson was welcoming, warm, understanding, and listened to all health concerns when planning for my upcoming first-ever colonoscopy. I would recommend him and his bedside manner to anyone looking for a caring doctor who actually listens."
"Great experience at my new patient appointment. The staff was great and I loved how honest and direct Dr. Jackson is. He's not the kind of doctor to recommend surgery out the gate. I was very impressed and thankful he will be the one handling my health issues."
"Dr. Jackson is one of the most understanding, knowledgeable doctors. The office staff is kind and personable. Although I’m not a huge fan of going to the doctor due to the cost, they make it as painless as possible and I appreciate that."
"Dr. Jackson is a very caring Dr. He has been my Dr. for 11 years. He is very open for questions and he takes the time to explain everything. I really like him and his group. Very professional. Thank you!"
"Makes an awkward necessity bearable. Dr. Jackson and his staff were caring enough to be persistent in scheduling my appointment, even though I dodged, made excuses, whined about not wanting to go, and generally was a pain to get a hold of. My beloved aunt died from colon cancer, and yet I'm still a big baby about getting my routine appointments taken care of. Thank you, Dr. Jackson, for having such a great team!"
"Everything went as you would hope with my recent colonoscopy performed by Dr. Jackson. The staff and facility were excellent and Dr. Jackson did a great job explaining the results and taking the appropriate time with me. The entire process was efficient and professional. Great job to the entire team."
"I saw Dr Jackson after seeing another physician for several years who was not helping me. She finally told me the only thing she could do was send me to a surgeon. I saw Dr Jackson who was able to diagnose me and begin the proper treatment plan in one visit."
"Dr. Jackson and his staff are the best when doing a procedure. The teamwork runs smoothly and Dr. Jackson’s explanation of what he was going to do is helpful and his meeting with me after I wake up is very informative. Dr. Jackson is a great doctor and his friendly and informative explanation of his findings is always appreciated. I give him and his staff 5 stars."
"I used Dr. Jackson for post-ER follow-up and could not be more pleased. Very knowledgeable and proposed tests to ensure my issue has been resolved. He will be my GI for any future needs. May take awhile to get in due to his busy schedule so make your appointments early if possible."
"Professional and efficient service. I was seen promptly and the follow up by Dr Jackson after the procedure was fully explained. His service has always been exemplary."
"Dr Jackson and his team make taking care of yourself with routine procedures as easy as it can be! It is one of the most important procedures! Dr Jackson was also my brothers surgeon he actually takes care of the whole family! We all love him and can't say enough great things about him and his team!"
"This was my first visit EVER for a colonoscopy (I'm 68). The experience was much better than I anticipated ! Everyone was professional AND congenial. Much easier than a cleaning at the dentist !"
"Very grateful for Dr. Jackson, he is a great listener, very knowledgeable and willing to think critically to help his patients, and I’m very grateful to be under his care. We don’t have a smoking gun yet, but I’m confident we’ll find it if there is one to find."
"Dr Jackson has been a tremendous help with managing my Crohns condition. After many years of dealing with a difficult disease he has helped me lead a full and productive life. Thanks Dr Jackson."
"Excellent physician with a great bedside manner. Fortunately hadn’t seen him in 5 years but he was very calming before colonoscopy, and reassuring after. Thank you!"
"Dr. Jackson is the consummate professional. His introduction was very pleasant and reassuring. He explained the procedure and informed me that afterwards he would go over the results. After the procedure while in recovery Dr. Jackson came to me personally and went over the results. Dr. Jackson displayed very caring persona that I greatly appreciated."
"I needed some real help because I was leaving town for the summer and was having issues. Dr. Jackson worked me in and sat down with me to go over some of the problems. He then created a roadmap to help deal with those issues. He spent quality time with me and said if the issues continue while away please call him!!! No doctor does that anymore but Dr Jackson did!! He was excellent and kind!!! Thank you!!!"
"Wonderful physician. Very personable. All questions answered in understandable language. Glad I do not have to see him but every five years, but always good to know he will be there if needed."
"Dr Jackson and his team conducted my screening in a highly professional and caring manner. I especially appreciated the post op check up and discussion Dr Jackson and I had."
"Professional and courteous team that was on time. This was my first experience with Dr Jackson and his team and I will definitely use them again and recommend them to friends and family."
"Terrific Experience from beginning to end! Dr. Jackson is one of the finest medical doctors that I have ever had. He takes the time to listen to you and is empathetic to your needs. He Cares!"
"Dr. Jackson & Staff were wonderful. I had a very positive experience with my procedure. I was informed every step of the way, I did not have the correct insurance card at check in; the front desk rep was very understanding. Just as a precaution, would you please check to identify if I need to provide any additional insurance info Very grateful!"
"Dr.Jackson was my doctor a few years ago and was amazing! Since coming back to San Antonio up he picked right back where we left off and has been so attentive to my care! It’s so rare to find doctors who care and I’m extremely lucky to have one that does!"
"Dr. Jackson is great gastroenterolgist. He is very personable and takes the time to thoroughly explain test and procedure results. I highly recommend him and the practice."
"We love Dr Jackson and his staff. In a crazy and busy world it’s hard to find a doctor and staff as good and caring as they are. He's been our doctor for over 10 years and have always had wonderful experiences with them over all the years. Thank you Dr Jackson and staff. 😃"
"Dr. Jackson and his staff were professional, friendly and knowledgeable. Dr. Jackson reviewed the report from a hospital stay I had in November in order to have a better understanding of what had happened to me. The information he provided made me feel like he was talking to me and not at me. That makes a big difference."
"Dr. Jackson is extremely personable and relatable. He also happens to be very good at what he does. I have only met him a couple of times, but he's always been kind, thoughtful and considerate and didn't seem rushed even though he has a busy practice. I did my research and he is an excellent doctor and works in a practice that is well-run as I've seen any. I did not have to wait very long for my appointment and I was in and out on time. Very happy."
"Dr. James Jackson is an excellent gastroenterologist. He has been my doctor for many years. He listen to your concerns and is up to date on what is current with newest treatments."
"Dr Jackson and his team are so courteous, respectful of my time , and so helpful. The GI Consultants of SA team of professionals always keep me updated and posted on all my health care events and quick to resolve any concerns or questions I may have. Dr Jackson is friendly , easy to talk with and I feel he is genuinely concerned about my health . I am blessed to have found him through family referrals."
"This man literally changed and in my opinion saved my life. I was to the point that my achalasia was so bad could hardly breathe and passed out drinking water because I just couldn’t swallow liquids at times. He saw the severity and said he was going to talk to the surgeon personally to get me in on an emergency basis. (Just an fyi, he had never seen me before. So it was not something that he could have treated earlier.) He did everything he said and more. I couldn’t believe it, no one had cared that much before. I mean he genuinely cared. If it was not for him who knows what could have happened. He even came to see how I was doing in the hospital the day after surgery. There aren’t even words to express how highly I think and recommend this man and his staff. The staff even made sure to check up on me through the whole process and make sure I was getting in touch with all the people I needed too. They went out of their way and beyond what they (to be honest) are paid to do to help me. I have never seen one much less a group of such genuinely caring people. I literally can’t say thank you enough. A lot of people say they go into the medical field to change lives. That they are happy if they change even one life. I can personally say that this is their one life. Not only did they change it, they possibly saved it. They changed at the very least their one life. (And believe me I don’t think for a second I am the only person that they have helped. Not by a long shot.)"
"Dr. Jackson is absolutely the best . He’s engaging has great communication, patience, and compassion. Unbelievable but I was at ease. My sincere appreciation, thank you very much Ernestina Munoz Salazar"
"I had my procedure done last month with Dr. Jackson. I was very pleased with how quick everything was from start to finish. I loved that he took the time to discuss my results with me afterwards and provided me copies of the results for my own records. He is super professional and friendly!"
"Dr. Jackson is a great doctor. I had a colonoscopy recently and the procedure went well and promptly. After the procedure, Dr. Jackson thoroughly explained the results. He took his time and answered all concerning questions. I have recommend Dr. Jackson to friends a d family ."
"It does take quite a while to get in to see Dr. Jackson, however, once there he and his staff are very personable and efficient! Quick in and out, great visit. Dr. Jackson and I have a very long history with one another and I wouldn’t go to anyone else."
"My appointment with Dr. Jackson could not have gone better !! He listened without interruption to everything that I wanted to tell him and we then made a plan together on how to go forward. I am extremely pleased with my entire experience."
"Dr Jackson is absolutely the best GI Dr I hv ever been to. I hv been to a few and he's very kind and he listens to me and doesn't just say hi, bye, in and out just for the pay check. It's not very often you find a Dr who cares and listens but Dr Jackson does both and more. He makes sure he gets thru everything to make sure all is well and he looks thoroughly thru everything to find the issue and he takes care of it, after he explains everything to you in detail, and in plain english so that you can understand what is going on. He also answers all your questions with patience and makes sure that you will understand it all. He is a real blessing."
"We are so blessed to have Dr. James Jackson as our Gastroenterologist m. His administrative and medical staff have excellent with customer servicing while at the same time, they display compassion and understanding with your medical needs."
"Very well organized. My procedure went well and I got the results quickly. Additionally I received the results of my biopsies within a week of my procedure. All good for an old man."
"I never think of a doctor's appointment as FUN, and I think others would agree with me. However, DR. JAMES JACKSON'S visits are just that. We reminisce while he peruses my condition seruptitiously and purposely. He takes copious notes while complimenting me on how well and young I appear. (I'm older than his parents). Upon leaving we hug goodbye and he invites me back to see him next year. Dr. Jackson saved my life 12 years ago. A great Doctor; one to be trusted, like a good friend. Did I mention that he's tall, blue eyed and not bad to look at!!!"
"Dr Jackson is amazing!! I was EXTREMELY nervous for my procedure but I met with him prior and he put my mind at ease and the day of I was so glad to see him and know that I was in excellent hands."
"I've had 3 lower GI procedures with Dr. Jackson and his professional team at Gastroenterology Consultants of San Antonio over the years and I say they will have you coming out smiling in the end (no pun intended). Their facilities are top-notch and the support staff perform with such a high degree of efficiency they will make this procedure a brief unpleasantry. Highly recommend!"
"Appointment was prompt and timely. I was in for my 10-year exam, and was amazed at how thoroughly Dr. Jackson reviewed all of my past history, both with him and before his time. He is very personable and did not rush through the exam, explaining and answering questions as appropriate. My family has seen Dr. Jackson for 15-20 years and I highly recommend him. In addition, the association is well-run and the facilities are very nice."
"Great experience. Friendly and kind staff. Dr. Jackson patiently explained several GI issues in plain English, providing with several options of treatment. The waiting time isn't long at all, in 30 minutes I was out of the office."
"Dr Jackson listened to me which I much appreciate. It's hard to find a doctor who listens anymore. He also had a plan and explained it to me. This helped me to know I have choices and the best plan moving forward for me."
"I've had 3 lower GI procedures with Dr. Jackson and his professional team at Gastroenterology Consultants of San Antonio over the years and I say they will have you coming out smiling in the end (no pun intended). Their facilities are top-notch and the support staff perform with such a high degree of efficiency they will make this procedure a brief unpleasantry. Highly recommend!"
"I've had 3 lower GI procedures with Dr. Jackson and his professional team at Gastroenterology Consultants of San Antonio over the years and I say they will have you coming out smiling in the end (no pun intended). Their facilities are top-notch and the support staff perform with such a high degree of efficiency they will make this procedure a brief unpleasantry. Highly recommend!"
"Dr Jackson explained every step of the plan he suggested for my care. He is both reassuring & compassionate. Both colonoscopies I have had there went so smoothly and his office followed up with me afterwards."
"I was greeted professionally. Did not wait long. (10 min) Nurse tookmy vitals, & Dr Jackson was in the room shortly after. I can not say enough about him. He listens, is kind, gives you all the time necessary. He has been ny Dr for 15yrs & I recommend him highly. Great visit as always! Susan Hendricson"
"I saw Dr. James Jackson as a new patient in 10-2023. As a nurse, I know a good doctor when I experience one.Dr. Jackson is professional, kind, and will ask questions to help you with what your visit may be about. I'm glad I chose him and would recommend him to anyone needing a GI doctor to care for them."
"Dr. Jackson was great, kind, friendly and professional. The front desk was great too. No waiting issues, very quick getting into my appointment- the appointment itself was not rushed. Dr. Jackson listen and answered all my questions, highly recommend him if you have any GI issues!"
"It was a good appointment and Dr Jackson is an amazing doctor and he is sweet and kind and he has a wonderful heart towards other people!!! Rachel Varner"
"Dr. Jackson is one of the most professional Dr’s that I have met. He is very knowledgeable, caring and truly cares about your wellbeing. My wife and I have been a patient of Dr. Jackson for several years and will continue to seek his professional care. He explains things in detail and on a level that you can understand. This enables a patient to make informed decisions. His staff is also very caring and will go out of their way to assist you in your medical needs."
"It was a pleasant experience with Dr. Jackson and his staff. Everything went as I expected and the anesthesiologist was very professional and showed concern for her patients. All questions were answered and explained to me in a manner that I could understand. Of all the individuals that I came in contact with that day, they all spoke clearly and understandable English. That is not always the case and that is something that I desire in a medical facility. All is good and all went well. Thanks"
"Everyone was kind, friendly, and professional, which made an unlikable procedure much more tolerable experience. Many thanks to EVERYONE from the front deck folks to the nurse who walked me to my car."
"Dr. Jackson is absolutely amazing!! He has the best and kindest bedside manner, and took the absolute best care of me. He is thorough and extremely knowledgable."
"I've been going to Gastroenterology Consultants since 2001. By far, Dr. Jackson and Gastroenterology Consultants stand out way above the rest. Dr. Jackson is excellent - professional, extremely intelligent, a great diagnostician, down-to-earth, easy to talk to, and most importantly treats me like a person - not a patient. He listens and works with me to come up with a treatment plan and he is up-to-speed on all the latest treatments. Gastroenterology Associates is without a doubt the best-run office I have ever been to. The staff is professional, courteous, punctual, and cheerful - they are simply fantastic. I can't say enough positive things about Dr. Jackson and Gastroenterology Consultants and would highly recommend them to everyone. Thank you and keep up the great work!"
"Dr. Jackson and his entire team were amazing! The age for a colonoscopy is now 45 and I know it isn’t something we look forward to. Please believe me when I tell you that they make it easy! Book yours now!"
"Dr Jackson took excellent care of me--good explanation of the procedure before anesthesia, and good explanation of the results afterwards. If I need Gi care in the future, he will be my first choice."
"I have been a patient of Dr. Jackson’s- for over 10 years, and he never disappoints me! I just had my annual visit, and once again he listened to my concerns, wrote down what I needed to do, (& read), and created a game plan if my symptoms did not improve. I am very thankful to be a patient of Dr. Jackson!"
"I had a great experience at Gastroenterology Consultants of San Antonio. The receptionists were efficient and courteous, making check-in easy. The waiting area was comfortable and clean. Dr. Jackson was friendly and genuinely concerned about my well-being. They listened attentively to my medical history and addressed my concerns with patience and empathy. Dr. Jackson's knowledge and expertise were impressive. The staff at this medical facility provided exceptional care from start to finish."
"I've been going to Gastroenterology Consultants since 2001. By far, Dr. Jackson and Gastroenterology Consultants stand out way above the rest. Dr. Jackson is excellent - professional, extremely intelligent, a great diagnostician, down-to-earth, easy to talk to, and most importantly treats me like a person - not a patient. He listens and works with me to come up with a treatment plan and he is up-to-speed on all the latest treatments. Gastroenterology Associates is without a doubt the best-run office I have ever been to. The staff is professional, courteous, punctual, and cheerful - they are simply fantastic. I can't say enough positive things about Dr. Jackson and Gastroenterology Consultants and would highly recommend them to everyone. Thank you and keep up the great work!"
"Dr Jackson is compassionate and brilliant. He treats the person not just the disease, he is very attentive and focused on you. As a patient I always feel I am in good hands. Thank you Dr Jackson"
"Professional but friendly staff- efficient and timely- and Dr. Jackson is outstanding - thorough, patient, empathetic and explains things in a meaningful manner. An enthusiastic five stars!!"
"I have been seeing a gastro for my entire adult life. This was my first experience seeing Dr. Jackson and it was the most thorough and informative appointment that I have ever had. I am extremely satisfied."
"Perfect in every way ! Excellence in Admission procedure and staff, Excellence in Nursing staff pre- and post- procedure, Excellence in Medical staff. Dr Jackson is a marvel !"
"Dr Jackson and the whole crew took great care of me. He took the time before and after the procedure to personally answer my questions. He and his staff handled everything professionally, efficiently and all in way to make me feel comfortable."
"I have had 2 colonoscopies performed by Dr. Jackson and both went very smoothly. My primary care doctor, highly recommended Dr. Jackson , stating he feels he is the best gastroenterologist in San Antonio. I completely agree and would not trust anyone else."
"I takes a while to get an appointment here, but the up-side is that it appears they don't overbook: I was taken into the exam room right at my appointment time. Once you get Dr. Jackson's attention, you HAVE it. Sitting right next to me, he took the time to explain my issues from a completely different perspective. He literally illustrates his explanations with hand-drawn images and diagrams on a little pad of paper, which he hands to you as a take-with. So he's basically taking notes for you in case you were unclear. He ramped me down from meds prescribed by my former physician. He is all about minimal meds to relieve patients' symptoms, while promoting lifestyle changes to do the rest. Not bad at all."
"Dr, Jackson went well beyond what I expected in my initial consultation. He is willing to look at past photos and was concerned about liver issues. A very nice person. I’m confident he will help."
"Dr. James Jackson is a very kind sensitive and caring physician, my procedure went well without any complications. I've had 2 colonoscopy procedures with Dr. Jackson and will see him again in 10 years God Willing I'm still around. Thank you Barbara 😊"
"I've been a patient of Dr. Jackson's for 16 years. He provides excellent care and listens intently to my concerns. I would never consider using another GI doctor. Nancie Berrie, his nurse is also fantastic to work with."
"The entire "Staff" from the Dr's, Nurses, Anesthesiologists and Administrative groups have provided me with the best care possible. Each time I have been a patient with them over the years the care has remained the same A++ rating. The "Staff" always shows the greatest of interest in my condition and has always functioned very well as a team. I highly recommend Gastroenterology of San Antonio for your needs of their services."
"Dr Jackson and the team at his ASC are excellent. He takes the time for each patient and they are very efficient. No one likes the colonoscopy procedure but here…it’s fine👍. Jackson rises above his peers in terms of bedside manner and competency and credentials! Highly recommended."
"Dr. Jackson is absolutely wonderful. He has an excellent bedside manner and genuinely cares. I had a colonoscopy and they made it very simple and stress free. Everyone that works there is so kind and happy!"
5.0
Review from
Google User
Source:
Google
Apr 11 2023
"The entire "Staff" from the Dr's, Nurses, Anesthesiologists and Administrative groups have provided me with the best care possible. Each time I have been a patient with them over the years the care has remained the same A++ rating. The "Staff" always shows the greatest of interest in my condition and has always functioned very well as a team. I highly recommend Gastroenterology of San Antonio for your needs of their services."
"You will not find a better team of professional, kind, skilled and caring people to make your experience as easy as possible. I have had three colonoscopies with this team and a very good experience each time. From the first call to the efficient office staff to the vigilant medical staff to the unfailingly gracious Dr. Jackson, you will be well cared for. My sincere thanks to everyone."
"I love Dr. Jackson. He is very patient and always, always takes his time explaining and answering any questions you may have. He has been great at taking care of my issues. Highly recommend him. ❤️"
"Everything went extremely well. The entire process, from check-in, pre-staging area, the procedure and then afterwards was very quick and easy. Everyone I met was very friendly and knowledgeable. They were very patient and took the time to explain everything and answer all of my questions. I would definitely recommend Gastroenterology Consultants and especially Dr. Jackson."
"The staff, from admissions, nursing, anesthesia, and medical, were a great group of people. Excellent bedside manners, informative and engaged, and competent. Very little wait time and I had a pretty good nap!"
"My appointment with Dr. Jackson was in the Boerne office. The staff were friendly and professional. I was invited in at my appointed time. Dr. Jackson reviewed the last procedure I had received and answered all of my questions. I was very pleased with Dr. Jackson and the entire appointment."
"My experience with the colonoscopy was without any issues. The preparation was simple and not uncomfortable. The actual process was not at all unpleasant. The staff at the reception area were very friendly and polite. The nurses, doctors and technicians were also friendly and respectful. They were extremely courteous and explained each step thoroughly. The procedure was performed with absolutely no pain. Dr Jackson spoke to me both before and after the procedure, explaining what would be done and then what was done and what was found. I cannot emphasize enough how well I was treated and how nice everyone was throughout the total experience."
"Last week, I saw Dr. James Jackson for the first time. I got his name and recommendation from a friend. He was very personable, kind, attentive, and most of all, knowledgeable. He listened and gave me advice along with information to take home and read. I am looking forward to being under his medical care and expertise in the future!"
"Easy check in and knowledgeable reception desk. Nursing staff were very comforting and answered all my questions. Truly a non-stress experience. Dr. Jackson was wonderful and I whole heartedly recommend him."
"I am very satisfied with the service provided by this organization. Dr Jackson is a wonderful Doctor with excellent, professional and warm bedside manner. The office is very presentable and clean and it’s personnel is well organized and efficient. The admission, prep, procedure and discharge was smooth and free of unnecessary delays. I highly recommend this organization and in particular, Dr Jackson."
"Great experience with Dr. Jackson and all of the people attending to me. One issue I noticed was when I was wheeled into the procedure room, I overheard an employee complaining to the anesthetist tech about another employee. Not very professional."
"Dr Jackson is one of my favorite people in the world of medicine. He is both competent and personal when it comes to dealing with his patients. Even when he has a heavy schedule on surgery days, he seems to take just the right amount of time to make sure each patient has quality time with him. I highly recommend him and his staff as caring and competent."
"Dr. James Jackson with Gastroenterology Consultants of San Antonio was interested in what my medical issue was and provided me with the a thorough explanation of my medical issue and provided me with the options and a plan going forward. He answered all my questions throughout my visit. I was very satisfied with him."
"My initial consult with Dr. Jackson went very smoothly - I didn't have to wait long before being seen and Dr. Jackson was very thorough and listened to my questions."
"I have been going to Dr Jackson for about 7 years now. He quickly diagnosed my problem and how to treat it. He really cares about his patients and is good to explain everything. I wouldn’t go to anyone else but him"
"I am so thankful for Dr. Jackson, Erica, the nurses and entire staff. They truly care and have literally saved my life. I rarely have to sit in the waiting room. They communicate every step they take and make sure I understand everything. Dr. Jackson should be ranked #1 with AMA in his profession. I’ve lived all over the country so I know. Jeff Reid"
"Overall had a great experience at the practice and with Dr. Jackson. The whole staff was very helpful and Dr. Jackson’s bedside manner was perhaps the best I’ve ever encountered. The whole team made the visit seamless and the procedure was a breeze. I felt I was in great hand the whole time!"
"Awesome physician! Very professional, people friendly, and knows how to resolve problems. My husband and I both go to him and wouldn’t go to another G.I. unless absolutely necessary. He’s great Ed and Janet Bercot ."
"Dr. Jackson took the time to listen to my concerns and explained things so us non medical types can understand. Provided some good resources for diet changes. Would recommend him for any gastro needs."
"I had a recent colonoscopy procedure at The Gastroenterology Consultants of San Antonio facility on Proton Rd. Dr Jackson, performed the procedure. The staff at this facility, was exceptional. From check in to discharge, the process was easy and there was a staff member with you every step of the way. I can't remember every staff member's name, that took care of me while I was there, but I do remember, the care was exceptional. Thank you, Dr Jackson and staff for everything."
"Very positive experience at Gastroenterology Consultants - entire staff is friendly and compassionate / Dr. Jackson took time to visit following procedure and explained all details / follow up labs were sent and explained. I highly recommend. Very efficient and friendly staff."
"Dr. Jackson and his staff are outstanding professionals. I have several procedures by Dr. Jackson and each time he and his staff were quick and efficient. I have recommended him to a number of people."
"I have been a patient of Dr. Jackson’s for a while now. I find him to be very thorough and knowledgeable with his diagnosis and treatment of my UC condition, and is up to date on all aspects of medical treatment for my condition. He is very easy to talk to about any problems that I have with my condition, no matter how trivial. The staff are very caring and friendly and wait times are minimal. I would highly recommend Dr. Jackson and his team."
"These guys are great...from the 1st staff member who checks you in, to Dr Jackson and the nurses who attend to you before, during, and after the procedure...they are the best! I will be seeing them again for my next procedure."
"I have been with Dr. Jackson for years he is a wonderful man. He doesn’t run test or prescribe medication unnecessarily. He explains everything in terms you can understand and takes him answering all of your questions. In my opinion a doctor is only as good as their support staff and his staff is great. They answer the phone and if you have to leave a message they call you back in a timely manor. I can’t say enough good things about Dr. Jackson and his staff."
"Dr. Jackson was very thorough as he discussed 4 or 5 potential diagnoses for my symptoms. He wrote everything down as he explained each and described the testing and interventions for each potential diagnosis. Very kind and compassionate and knowledgeable."
"Dr. Jackson was wonderful! The entire staff was so kind, efficient, had wonderful bed-side manners, and made the procedure easy & flawless! I felt very well cared for & would highly recommend Dr. Jackson to anyone in the SATX area!"
"Dr. Jackson and staff are always friendly and considerate. Although I would rather this not be an annual appointment, he places me at ease. He is thorough and compassionate. I am fortunate to have found Dr. Jackson."
"Had postponed procedure for years. Dr. Jackson explained the procedure, potential side effects and followup. He made it so simple. I unhesitatingly would recommend him."
"Dr Jackson and his staff are the best anywhere! Having a routine colonoscopy is not fun! However, what could be a very difficult day is always a breeze when they are involved! They are so kind and their bedside manner makes you feel welcome and at ease. Dr Jackson is a wonderful doctor who is just a normal human being full of kindness that makes you feel like this was the best appointment you ever had lol! I have had a horrible experience with a different gastroenterologist, so I know what a blessing Dr Jackson and his staff are! Put yourself in his hands you'll never be sorry!"
"Dr Jackson's relaxed and personable manner removed any and all anxiousness associated with this procedure. He fully and personally explained the results. Dr Jackson has performed three of these procedures over the years on me. I sincerely appreciate his professional and personable manner."
"Dr Jackson and his medical team are wonderful! Dr Jackson is friendly, intelligent, compassionate and patient with me when I ask questions. He answers simply and honestly and puts me at ease every time. Post procedure, he explains his findings and gives me instructions on the next step or puts me at ease and says everything is ok. His outpatient facility is great. The staff is helpful. Days after my procedure, his staff is calling me to see how I am doing. Post care includes a direct call from his staff to see if there were any negative side effects, fever, nausea etc. I like that it makes me feel like they care about my wellbeing after I've been released. I like Dr Jackson and I feel like he remembers me as a previous patient."
"The things we hope for when seeing a doctor: professional bedside manner, a good listener, someone who knows what theyre doing. Dr. Jackson surpassed our expectations. After not more than 15 mins with him, he had instilled confidence in my husband and I. You could immediately tell he knew what he was doing and he knew it well. He listened, not to respond but to try and figure out what our decades long problem was. He jotted down notes as we spoke, reviewed them, and came up with a very clear plan on what we would do. He even told us what questions we should be asking! We are so grateful for Dr. Jackson. He is awesome! Only flaw, it takes months to get an appointment....but now that we have been treated by him we completely understand why. He's worth the wait."
"Dr. Jackson is an incredibly thorough doctor, My most recent colonoscopy was not as straight forward as most. It is comforting to know that I had a doctor who could provide stellar care despite unusual obstacles. Very grateful."
"Exceptional experience! This was my second set of procedures (endoscopy & colonoscopy) Dr. Jackson performed for me. He is friendly, outgoing and clearly explains everything before and after the procedures. Definitely recommend you use him for your gastro needs."
"Dr Jackson is amazing. He explains everything he was going to do before he started and everything he did or did not find after the procedure. It was easy and seemed very quick. I would highly recommend dr Jackson Roslyn"
"Everyone from Gastroenterology (Dr Jackson’s Office) was very professional, very kind and everyone was great about explaining every step of the entire process. After the procedure, Dr Jackson explained everything very thoroughly. I had a great experience at Gastroenterology of San Antonio."
"I have been going to Dr. Jackson for four years now and have found him to be professional, yet friendly. He is thorough and up to date and I have flourished under his care. I highly recommend him and his staff."
"Dr. Jackson is a wonderful doctor. He is very friendly and listens to all your concerns. After having a procedure with him, he discusses the results and provides you with photographs showing the results. The staff is also great--very friendly and helpful."
"Dr James Jackson's Team (in order of appearance): RN Denise M. classic "You never get a 2d chance to make that indelible 1st impression" quality HR is always looking for - superb; Robert (youngest of 3 sons) skilled eye-hand coordination had my IV placed right quick with good humor - true professional; Anesthesiologist Dr Lai - efficient, personable, incisive; RN Ashley in procedure room - calm & reassuring; Anesthetist Richard (3d of 4, so technically a Middle Child) upholding established birth order tradition of excellence; & Recovery's RN Ally - just the right responsive & patient young lady to round out a perfect procedure day) once again did everything splendidly & I was in & out in good timely fashion with pleasant memories of skilled, compassionate & indulgent care. Dr Jackson's individual skills & overall leadership again evident in all aspects of GI start-to-finish. operation. Go there if you can. (Addendum - have known Dr Jackson for 14+ years - true professional in all aspects - knowledge, skill, & therapeutic manner - recommend to any/all without reservation)"
"Dr. Jackson possesses the qualities of a great doctor. He is knowledgeable, professional, personable and kind. His calm demeanor kept me calm during my visit. Additionally, all support staff (both medical and administrative) were attentive and helpful."
"Dr. Jackson and his whole staff are exceptionally nice and professional. This is my third colonoscopy with Dr. Jackson and his staff and I would highly recommend. I would rate Dr. Jackson as one of the best professionally and also as one of the nicest doctors I have had. Everyone treats you as if you are their only concern."
"I have been going to Dr. Jackson for over 8 years. There is no question, he is an awesome doctor. His knowledge, people skills, communication skills, sense of humor, and many other assets are second to none. In addition, his nurse, Nancy, is a jewel. For those of us who are his patients, we should feel fortunate. I'm especially thankful that I'm a number of years older than him, so hopefully I'll never have to look for another doctor. :)"
"I have been a patient of Dr. Jackson for several years. His staff and support team represent him well. From appointment setting to follow up after my procedure I have always felt I was in good hands. There was no delay in getting an appointment."
"I have been seeing Dr. Jackson for over 10 yrs. He explains every procedure and walks you through what to expect. He is a very kind and caring Doctor. My family are all treated by Dr. Jackson for their Gastro needs. The staff at Gastro Consultants are also friendly and helpful."
"I have no complaints whatever about the appointments or procedure. My concern was about getting back in. They considered me a new patient even though I was there 3 years ago. I had dark tarry stools and needed in sooner than a couple of months. I had to fight like a tiger and after several calls got to see doctor and finally got an endo scheduled earlier than 2 more months.Ended up being an ulcer that had been bleeding. So was good that I finally got in. Lab for follow up wasn’t made even though I was assured it had been. I guess I am saying office help could use some tweaking!"
"I recommend Dr. Jackson highly. He is a great listener and carefully answered my questions. He is very personable. Also, the practice staff is professional and caring. It certainly is nice to feel supported when you visit a medical clinic."
"Dr Jackson is the best GI I have ever seen. He listens to your concerns and gives you his information and options. After 7years fighting chronic GI issues he was able to get it under control. Thanks Dr.Jackson."
"Staff was very professional, courteous and helpful and made me comfortable under the circumstances. Dr. Jackson is great explaining the results of the procedures. It was good having the same nurse assigned to me from pre-op to post. She was great and I want to take this time to publicly apologize to her for my behavior coming out of the anesthesia. I don't remember any of it, but my wife informed me know how rude I was. I am truely sorry. Overall, a great group of professionals to deal with."
"I have been seeing to Dr. Jackson for about 15 years. I have appreciated his caring attitude as he listens to my concerns and offer the best path to take in solving my issues. He put my mind at ease when I went for my first colonoscope. When it was time to have my 2nd one done this year, I told my sister about him and we both had it done on the same day. I always feel I am in good hands."
"I think Dr. Jackson is great. He is down to earth, relaxed and never seems rushed. He has been right-on with a serious diagnosis and treatment for me. We share a Houston connection and that makes it nice as well. I would recommend him to any of my friends."
"Dr. Jackson and his office staff are absolutely amazing. If you are looking for a doctor that shows compassion, genuine care, and concern for patients, then look no further! I am so thankful to have been referred to Dr. Jackson."
"Dr. Jackson has performed several procedures on me. My anxiety is super high until Dr. Jackson walks in. His calm demeanor and soothing voice is the antidote to my nervous feelings. Dr. Jackson is my doc for any stomach issues"
"I was impressed that they contacted me and let my know it was time for my procedure. I think the facility is very nice and run very efficiently with hardly any wait time at all. I really like Dr. Jackson. He is very kind and explains things very well. I would recommend him to my friends and family for sure. The only problem I had at all was the difficulty at times getting through on the phone, as my job involves answering the phone and I am not able to be put on hold for long periods of time. I also thought the rest of the staff assisting that day were very nice and attentive. I will use them for all of my gastro needs."
"I have been Dr Jackson's patient for over 18 years. He is patient, listens to you and answers your questions. I have had procedures done by him and had no problems. I can very highly recommend him."
"Dr Jackson and his staff are professional with just the right amount friendliness. Dr Jackson has pulled me through some serious times and can’t thank him enough."
"Procedure went off on time. Dr Jackson met with me before and after the procedure. Staff was great. Would highly recommend Dr. Jackson and his staff."
"Dr Jackson is always clear and concise with his diagnosis and Instructions for his patient. His professional expertise coupled with superb listening skills inspires confidence in those he treats."
"My first experience with Dr. Jackson 10 years ago was excellent, which is why I was sure to choose him this time around. Thorough, professional, and personable--he's a patient's ideal for a doctor. Highly recommended."
"I have some severe Acid Reflux and esaphogus problems where I was scared to eat since I couldnt keep anything down. I was recommended to DrJackson by Brenda Campbell and my son Charles Manley. Both said Dr Jackson could help me. I am so glad that I went to Dr. Jackson on their recommendation. He has really helped me on my Acid Reflux and esophagus problems. He prescribed me medicines for the Reflux that really worked. As for the esaphogus problem, he gave me a diet that I can use so my stomach and chest doesn't hurt anymore. I do very much recommend Dr. James Jackson if you have any problems with your digestion tract. He is a very kind knowledgable doctor who really cares about his patients. He listens to you and explains in terms that you can understand. He is a great doctor!"
"First time visit. I was referred to him by a family member and I can see why. He was very personable. He took the time to answer my questions without making me feel rushed. His staff is awesome."
"Everything went great not alot of unrelated conversations straight to the point. Found some cancer refered an oncologist and followed me through the process now im cancer free."
"Good experience, except for not sending records required to Dr.Blair Jackson to review .He needs them ASAP.Please send so we can follow through with DR.James Jackson's referral to DR. Blair Jackson."
"Dr. Jackson is one of the best gastroenterologists you will find in the entirety of South Texas. Trust me, I know. I've worked within the health care profession for 4 decades and can tell who are the best among the best. He's not just well educated, trained and credentialed, he's not just highly competent, he's also personally very caring and takes the time with you to understand everything you need or want to know about your condition."
"I have been a patient of Doctor Jackson for over six years. Doctor Jackson and his staff have made my surgical procedures very comfortable. He is a excellent doctor and is never in a rush when explaining the details before and after a surgery"
"Dr Jackson and the Team at the surgical center were very professional. They met and exceeded my expectations. They made me feel very comfortable and were very attentive to my recovery afterward."
"The experience with a Gastroenterology Consultants San Antonio was amazing. From start to finish, from their portal to their service over the phone, it was top notch. I was well-informed and ready for my appointment and the people in the office when I arrive the day of my procedure were amazing. They were caring accommodating and very kind. I will be going to them for any G.I. work that I happen to have. Great place"
"My appointment as well as the procedure was extremely pleasant. This was my second procedure and all is well. I am very satisfied with the entire process."
"Doctor Jackson is a nice friendly person as a Doctor, explains everything that is going to happen and answers all your questions and more, he goes above and beyond as a Doctor. Friendly, Funny, and very patient."
"Very happy with Doctor Jackson he listened to everything I said and answered all my questions made me feel like he was focused on me as a patient and taking care of my questions and health needs"
"Dr Jackson was very professional and informative he also was caring about my issues at hand . I was treated very well at the hospital His staff was very nice an professional and caring through all my time there . Dr Jackson shows he cares for his patients and explains and welcome questions ! Thank you so much fir caring for me God bless you and your staff🦋"
"Dr. James Jackson and staff. No one likes to do this procedure although it is a necessity especially because I have cancer in my family. Dr. Jackson and his staff were very nice and efficient and effective. Dr. Jackson has a great bedside manner and I am very thankful to him and his staff for making this procedure as smooth as possible."
"I really loved my first visit and my doctors assessment , just hoping he can really work and figure out my problem so we can both head the right direction for my recovery."
"Dr. Jackson is the best! My recent procedure was efficient and Dr. Jackson was, as always, kind and attentive. As well, the facility was well run, extremely organized and the staff members were awesome!"
"This was my second time in five years that I was a patient of Dr. Jackson. From the very first phone call to his office, subsequent follow up calls to the time I arrived and exited the facility, Dr. Jackson and his staff were amazing. They thoroughly explained each step that would be taken and make me feel comfortable. Dr. Jackson was outstanding. I would highly recommend Dr. Jackson and staff if you are in need of their services."
"Dr. Jackson communicates with compassion comforting his patients. His leadership also reflects in his staff who are efficient and very professional as well. I had 3 colonoscopies with Dr. Jackson. Each time I received good instructions and felt no pain. The anesthesia used resulted in a quick recovery and was like taking a short nap. I was in and out on time each time. I did not have to go to the hospital to receive this service because Dr. Jackson has an Ambulatory Clinic with the medical staff needed to perform the procedure safely. I will be returning in 5 years for another colonoscopy."
"Dr. Jackson and his staff are organized, courteous and attentive. This is the cream of the crop for gastroenterologists!! I love going to his office, even if I don't love the reason why... I had not seen Dr. Jackson for over 4 yrs, but he remembered details of my last visit and my life that really surprised me. It made for a lovely, personal experience, and I truly appreciated that."
"Outstanding experience‼️ I have never been more comfortable with having a procedure done. All of the staff were a well coordinated team. I received excellent care by all the staff. I found Dr. Jackson to be very personable & he has a great bedside manner. He was very through with letting me know what he was going to do. After I woke up he both told me & showed the pics of what he found during the procedure. I will definitely be spreading the good word about Dr Jackson & Team!!!!"
"Great doctor. Dr. Jackson has helped me through a lot with regards to my stomach. He’s always there to give his best advice and honest opinion. I would totally recommend anybody with stomach problems to Dr. Jackson."
"My experience (colonoscopy) with Dr. Jackson was unbelievable. His bedside manner is by far the best I have ever experienced, and I am 63 years old. His pre and post operative explanations were clear and concise. I will have to have this procedure performed again in five years and I will insist on having Dr. Jackson perform the procedure. I can highly recommend him."
"Great experience - kind staff, knowledgeable physician, great facility. We highly recommend Gastroenterology Associates of San Antonio, and with that, Dr. James Jackson."
"Everything was very efficient, staff were friendly and caring and Dr Jackson explained what he was going to do and then came and discussed his finding with me after the procedure I felt very well taken care of."
"Great experience so far with Dr. Jackson. He actually listened to me which isn't something a lot of doctors do. His staff also went above and beyond in getting my referrals scheduled so we can find out what's going on."
"Had endoscopy procedure this week with Dr. Jackson. Everything went smooth, orderly and timely. The whole team was professional, respectful and well practiced at their individual jobs and the procedure as a whole. Speaking with the doctor before the procedure about expectations and afterwards about findings and prognosis was reassuring"
"The staff were friendly and very professional. Dr Jackson is the best. I feel safe with the procedure. Dr. Jackson spent time to explain everything to me and he also listened to my question and concerns. I highly recommend Dr. Jackson to anyone."
"Dr. Jackson has a wonderful bedside manner. He takes his time and cares about your patient needs. His staff is very also very compassionate, caring, and helpful. I had a great experience with this Dr. and his team. 😊"
"Excellent and prompt service provided by clinic staff. Both doctors were superb and I didn't feel a thing. Very proficient operation all things considered. Looking forward to further treatment by Dr. Jackson and his staff."
"Great doctor and daciliry. Explained everything very well and was polite and pleasant to speak with. I plan in using Dr. Jackson for any future gastroenterology needs. Hopefully not many."
"Dr. Jackson and his Staff are Excellent, all of my questions and requests are met on the spot. Walk in for A medical procedure, close your eyes and the next thing you know you wake up and didn't even know anything has happened. Simply A Fantastic Staff!😁"
"I was seen right at my appt time. Dr.Jackson put me at ease explaining some issues I was experiencing. I felt very comfortable talking with him, I left feeling good about my diagnoses."
"The entire experience was very nice, uncomplicated and they were sure to take all necessary precautions. The staff was very friendly, knowledgeable, professional and accommodating. Dr. Jackson was thorough and helpful. I have to have a Colonoscopy annually and it is not something I dread with the Office of Dr. Jackson."
"Dr. Jackson is very personable and professional. He takes time to speak with you before and after your procedure and gives you a sense of comfort. I would recommend him to anyone. Colonoscopies are necessary and important."
"Top notch experience recently on the phone and also previous procedures. Down to earth dialogue and responds to questions in a professional manner but not rushed. Ken Hamill"
"Honestly, one of the best customer service experiences I have ever had, especially at a doctor's office. Every interaction was professional, courteous, and welcoming. Staff was efficient, on-time, and kept me informed on the process pre-appointment to post. Wonderfully surprised."
"I felt Dr. James Jackson, was as thorough, in the telephonic appointment as he always is in person. Overall, Dr. Jackson, provides a caring and professional manner, as my physician. He is a model, for all doctors of today, for all levels of patient medical care."
"My entire time spent at the center went well. Dr Jackson is friendly and professional. A colonoscopy is not an especially pleasant procedure to endure but Dr Jackson explains everything before and after and makes clear the necessity and details of the results."
"I have been to Dr. Jackson many times as have several other members of my family. He and his staff are always prompt and efficient. Dr. Jackson puts you at ease and explains everything clearly. I can’t speak highly enough of him, and his staff."
"Dr. Jackson and the staff at Gastroenterology Consultants of San Antonio helped my 70-something mom who suffers from mild Alzheimer's with a routine colonoscopy. Everyone was extremely supportive, very professional, and made the whole process easy for both my mom and me. I was especially impressed with their willingness to allow me to stay with my mom to ensure I could help her answer questions and keep her from becoming confused and upset. The process was so quick! It seemed like as soon as I said goodbye to her, I had time to sit in the waiting room for a moment, move my car, and then I got the call to come back and get her. She was already awake and had no trouble recovering. The doctor and staff were very clear in communicating their findings and making sure we understood the recovery process. My mom absolutely felt safe and pampered through the whole thing. What more could I ask for?"
"I just can't say enough about Dr. Jackson and the staff at Gastroenterology Consultants of San Antonio. They were very professional, courteous, and accommodating. Before my procedure, Dr. Jackson put me at ease and spent quality time post-procedure explaining the results and recommending dietary changes. He and the staff at GCSA get top marks."
"Everyone was very professional and efficient, also quite nice. I asked a few questions and got everything answered. I went into this procedure completely understanding the entire thing."
"I had an excellent medical experience through Dr. Jackson and his team - all highly professional, skilled, and compassionate. Very well run operation at this location in Stone Oak!"
"I just had my second colonoscopy with Dr. Jackson. The whole process was very efficient. From the time I checked in, I felt comfortable and the staff was very professional. The anesthesia used (Propofol) does not leave you groggy or with side effects. When I awoke, Dr. Jackson came over to show me photos taken during my procedure and a small polyp removed. Overall, I am completely satisfied with the entire experience and recommend Dr. Jackson to anyone who needs to see a gastroenterologist."
"The entire process of the Pre Work, Communicating with the office staff, nurses and Dr. Jackson was simply the best. Having a procedure completed is very stressful, knowing that this is my second procedure with Dr. Jackson and his staff is very calming and stress free. could not ask for a better experience. If anyone is contemplating getting a procedure done, Fear Not! Dr. Jackson and his staff are the BEST!"
"Dr. Jackson and the entire were EXCELLENT. From pre-op to discharge they were communicative, efficient, and friendly. The quality of care was 1st class!"
"Dr. Jackson has some of the best bed aide manner i have ever encountered. He listens, explains everything, and genuinely cares. Would recommend (and have) to any of my friends, family or whoever needs a great Gastro physician."
"Professional, courteous, and proficient. This was my 3rd colonoscopy with Dr. Jackson. The follow-up discussion is always to the point and he happily answers any questions - I never felt rushed and had his full attention for as long as i wanted. Have had no complications or noticeable affects from the procedure itself. The staff is very efficient, which I attribute to Dr. Jackson to great extent - doctors administer staff and their interaction with patients is a sign of the doctors management."
"I was recently recommended to Dr. Jackson by my PCP for additional diagnoses. He was a pleasure to meet, very personable and took time to explain what he was doing and as well took time to explain the outcome of the diagnosis. His staff is very nice and always asking what I needed during the time I was there. There was very little waiting time at each step in the process. This is a well oiled machine and are always available to answer questions. Even follow-up questions through the portal are answered very timely. I highly recommend Dr. Jackson and his staff."
"I had to have an endoscopy looking for particular items, specifically related to my current medical condition. I have used Dr. Jackson over the years and this experience was great as they all have been. The staff is very personable, efficient, helpful and friendly. Dr. Jackson is the same - leaders lead the team in attitude, respect, etc. My overall experience was perfect. No problems, no issues and instant communication of results - the best part. The practice follows up with emails and detail reports shortly thereafter (1-2 days). I would highly recommend Dr. Jackson and Gastroenterolgy Consultants of SA. It’s not often that you look forward to going to a doctor but I know I am in good hands with Dr. Jackson and never mind going in as needed."
"Dr. Jackson was great. He explained some high enzyme numbers I had. Asked questions and wanted to me to know what was going on and what options I had. He is down to earth and relates to you. Great Doc."
"I was very pleased with the prompt service I received when I called for an appointment. Initially I spoke with Angie and later with Linda - both were very helpful. Rg"
"Doctor was great. Listened to my complaints and guided me with his questions to learn more about my problems. Gave me a eating habit to try out which has already helped. Staff has been great with the few contacts I've had so far."
"Had an overall very good experience. Prep went quickly but then was left waiting for my turn for what seemed like a long time. But once back in the exam room, things went smoothly and easily--at least the part I remember! Recovery also very smooth. Overall, very good, and Dr. Jackson was patient and answered all my questions, addressed any concerns, and did a great job!"
"This office is filled with courteous and professional staff, and Dr. Jackson is nothing but excellence - in terms of expertise, being a patient and attentive listener, and takes the time to address my questions - all of them! As with any provider these days, I had to wait many weeks to get in to see him, which I don't like, but that's just a sign of how great he is!"
"I love Dr. Jackson and believe he knows his business and is on top the GI game. However, this is the 2nd time I have had the same problem with the first in 2015 and just recently and we still don't know what causes the problem. Very concerning!!! This last time I was treated by one of his associates and didn't feel like I was very well taken care of as follow up and communication goes. I will still use Dr. Jackson but, I will be sure my voice and concerns are heard."
"Honestly, I was very hesitant about a TeleMed appointment. I just felt that something would be missing by not being in a physical room with a doctor. But, Dr. Jackson was very patient and thorough. He listened to my concerns and took all the time that was needed. I understand why TeleMed appointments are important during this Pandemic and I am happy to do my part to help ease the strain and congestion in medical facilities. Thank you Dr. Jackson and Gastroenterology Consultants of San Antonio for your care, professionalism and compassion."
"Dr. Jackson displays a professional and compassionate demeanor at all times. He is direct when answering questions. The office staff were helpful and efficient making the visit run smoothly from beginning of process to departure from the building."
"Many experience’s we endure as we age are inevitable, I will be 60 years old this August, where has the time gone. Dr. James Jackson and his team blessed me this last week. A colonoscopy is never an appointment we look forward to, but my experience with This particular team was a quick and professional, the customer service was top notch, from the receptionist to the attendant nurses. We all have procedures and appointments to promote wellness, it is a breath of fresh air to get this quality of customer care. Thank you Dr. Jackson and your team for serving me and my family. Alfonso Cavazos"
"I have known Dr. Jackson for many years as I am a retired physician. I referred many patients to him. He was then and is now (as my own doctor) very smart and very kind. He is a wonderful doctor. Recently had a colonoscopy and upper endoscopy and it was quick and relatively easy. His office staff is great, quick to respond, efficient and pleasant. I would highly recommend him and his office!"
"Great, caring doctor. He listens to your concerns, and answers your questions. Excellent bedside manners. I have been going to him since I retired from Florida toTexas seven years ago."
"Amazing physician with great bedside manner and attention to detail. Procedure was quick and painless. Results were explained in detail. Highly recommend."
"Mr. James F. Jackson you are worth a hundred stars you are an excellent physician and you're kind, caring and concerned (I could go on) and I want to thank you for helping my husband he is doing great."
"Dr. Jackson is a very caring Dr. He has been my Dr. for 6 years. He is very open for questions and he takes the time to explain everything. I really like him and his group. Very professional. Thank you!"
"Dr Jackson is fantastic. Can’t say enough how great my experience was with him. I am a hypochondriac by nature and Dr Jackson made me feel super comfortable and at ease throughout the whole time. He also listens to you and spends plenty of time to make sure all questions are answered. After a quick exam, I left the office feeling great. I would highly recommend Dr Jackson to anyone with GI issues. I already have a procedure (Endo) scheduled with him. Thanks. Sean."
"Dr. Jackson and his staff are AMAZING. The staff is friendly and efficient. Dr. Jackson took time to talk with me before the procedure, and ensured all of my questions were answered after the procedure."
"A wonderful experience! Dr. Jackson diagnosed my problem,I had surgery. And the medicine he prescribed has been a GOD send for me. In four days I felt like a different person. Thanks Dr. Jackson and your wonderful staff!! Sadie"
"I recently had a virtual appointment doctor Jackson to update my records. It was simple to connect, and I really enjoyed not having to drive to the office. Dr. Jackson was just as friendly online as he is in person."
"Dr. Jackson is great at what he does. Check-in went very smoothly, no wait, everything explained beforehand. In and out quickly! Highly recommend Dr. Jackson and his staff."
"Great experience! Updated all medical info in portal which led to an easy virtual meeting with Dr. Jackson. He filled me in on all that would be happening during my procedure next week."
"I had a flawless tele-health consultation with Dr. Jackson. All video and audio checks were done in advance allowing precious time to talk to the doctor and discuss the health issues at hand. Dr. Jackson was patient and listened to all my questions and provided key answers to my concerns. Highly recommended."
"Dr. Jackson is very attentive in listening to your concerns and is quick to helping you find out what is wrong instead of just putting a band aide on the symptoms. I’m not one for taking medicine and I hope to be off them once we figure out what’s going on. So far I am very pleased with my first appointment and even more pleased with his bedside manner and details when giving my results for my endoscopy."
"By far the best in town. They are so efficient. If you need a colonoscopy this is the only place to go. Pre appointment you fill out everything online. When you arrive, they have all paperwork printed and You don’t have to do any more paperwork just verify and sign. Then, they are right on time. You go from waiting area lea than 5 minutes from arrival to holding area. There less than 10 minutes to bed where you get tagged and screened by incredibly good admissions staff. Then awesome nurse gets iv prepped and all questions answered. Also anesthesiologist comes in. It’s one after the next like clockwork with staff and very thorough and organized. They wheel you to procedure room where doc goes over procedure and any other questions or details. Post op they have all the little details for care and concern covered. Doc gives thorough explanation with report and pictures you get to keep, ready for you to have. Follow up instructions are clear and doctor follow up was on point. He followed up with exactly what he said he would do after sending biopsy to lab. He got back in record time with results. Go here no where else. They are truly the best"
"Dr. Jackson and his staff provided me with outstanding service during my recent appointment. The day after my appointment, I received a call just to see how I was doing--fantastic people. Dr. Jackson--you ROCK!"
"I recently had my very first virtual Dr appointment with Dr. Jackson. I wasn’t sure how I felt about virtual visits but I have to say that I’m now convinced they can be very helpful. Dr Jackson listened to my medical complaint, ask a number of pertinent questions and then prescribed some medication and tests. All in all it was the same as sitting a Ross the desk from him but I didn’t have to leave the house. I think I will use them whenever offered from now on."
"Dr. Jackson is the Best! Professional and compassionate with great bedside manner. The entire process from beginning to the end went seamlessly. Highly recommend Dr. Jackson at Gastroenterology Consultants of San Antonio."
"Dr. Jackson was very professional and has a great bedside manner. He and the staff at Gastroenterology Consultants of San Antonio are very professional and friendly. They are very attentive to your questions and needs. I will not hesitate to go to Dr. Jackson again. See you in 3 years for my next colonoscopy!"
"Went to see Dr. Jackson for the first time after a friend highly recommended him. I hardly had to wait to be taken back for my procedure. Both he and his staff were so personable and yet professional at the same time. I felt no pain or discomfort before, during or even after the procedure. Once I got home and needed to contact the office the response time was within the day. Highly recommend Dr. Jackson!"
"Dr Jackson is fantastic, great bedside manner, explains all options available to you and makes sure you get the right procedure done for your needs. Highly recommend."
"I had a preliminary discussion with Dr Jackson last week which went very well. I went to Dr Jackson about 10 years ago, had a good result so I called 3 weeks and got a quick zoom call with the DR who actually had my records. Now planning my colonoscopy in good hands!"
"My appointment was a tell a conference call and it was good. The doctor was listening to me and he was very professional. He made me feel like he understood my concerns. We have set up future appointments to address my health problems."
"I have contacted the office online twice recently and was pleasantly surprised to get a response the following day. Absolutely love Dr. Jackson, he is kind, attentive and concerned. He is very knowledgeable."
"My recent colonoscopy went very well. Dr. Jackson is fantastic. My wife and I both see him and we're both extremely pleased to have him as our gastro doctor. Also, the nurses at their facility in Stone Oak are very professional as well as extremely nice. I was super impressed with every aspect of this most recent procedure."
"I have had Dr Jackson as my gastroenterologist for several years. I have had endoscopy and colonoscopy at their facility on proton. I have sent several people to him for there gastrointestinal needs. I feel very safe in the hands of doctor Jackson. Not only did the procedure go smoothly from the minute I walked in the door till the minute I left I felt very reassured by his speaking with me afterwards about his findings during my procedures."
"The telemedicine visit with Dr. Jackson went very well. The technology worked smoothly, and Dr. Jackson was easy to talk with and very helpful. We are still searching to find out what's going on with my GI system right now, and time will tell if we get it figured out, but it seems like we are heading in a positive direction so far. Dr. Jackson and the Gastro Consultants of SA team have been a pleasure to work with so far."
"Dr. Jackson has been my physician for about 10 years. I continue to remain under his care because he is attentive and never rushed during any visit. He explains all procedures and treatment and asks for my input. I feel I am in good hands with him. The practice is very large and busy but I feel my care is personalized. The office staff is alway pleasant and helpful,"
"Dr. Jackson and his team are the best in the business. Extremely friendly, professional and thorough. I was well prepared, made to feel comfortable and left with a feeling of confidence that I had been cared for by a great team of folks."
"Dr. Jackson has been my doctor for nearly 10 years. He takes care of his patients like we are family. He is brilliant and takes time with me every time I see him. He truly cares!"
"Dr. Jackson is not only an amazing doctor but he really cares about his patients. He takes time his time educating and explaining everything I need to know. I wouldn't dream of going anywhere else."
"While there is nothing that makes a Colonoscopy a pleasant experience, Dr. Jackson did his very best to be personal, professional and caring... Prior to the procedure he explained the process and gave me an opportunity to discuss my concerns... After the procedure, he explained what he had done, talked about the tissue he had removed and assured me that I had nothing to worry about... Still not looking forward to my next procedure, in 3 years, but staying healthy has it's costs! Thanks for the great care, Dr. Jackson!"
"Dr Jackson is Someone who makes you comfortable and listens to your concerns . I had open heart surgery in 1974 I have 2 heart valves Aortic and Mitral valve I’m on Warfarin over 44 years. I had a transfusion up north which I was diagnose Hepatitis C. If anything I am glad he is my Doc . I am cured of my Hep C . Dr . Jackson knows my history and all I went through . He is an amazing Doc."
"This procedure was accomplished with a true professional. Took his time explaining and giving me the choice I wanted. His staff and himself were extremely efficient and leads me to feel that he could handle anything. I would highly recommend them for your upcoming procedures. Mike Layh"
"I've been seeing Dr Jackson for over 10 years. He is friendly and works hard to keep me healthy. I definitely recommend you see him for your GI issues."
"Dr. Jackson is the most caring doctor I've ever met. He listens and is very responsive. I feel that we are a team trying to handle my disease together."
"I saw Dr. Jackson for the fist time on October 2, 2019. His staff was excellent in getting my medical information: BP, weight and etc. My wait time for Dr. Jackson was almost immediate. We discussed my medical information and situation. He was knowledgeable about my condition and prescribed a series of short term treatments to possibly eliminate my problem and if those did not work, he set me up for a procedure date. When I left his office I felt this is a kind of doctor I want to be seen by. He is professional and has a great personality."
"Dr. James Jackson is the best. As a new patient, he had read my records sent from primary physician. He called me by my name. He listened attentively, was positive and wrote down answers to questions I had asked and was not in a hurry to get me out the door. He looked at me while talking----not a computer. Dr. Jackson was highly recommended by my Primary Physician; now I know why."
"I am speaking to every individual I spoke with over the past couple of weeks within this medical practice. This is a big “operation” and as my wife says, “A well-oiled machine”. You must understand that even though I had only a routine colonoscopy, I communicated with many people. My only regret is that I did not write their names down. First, the consistent compliment is the level of courtesy and respect from each person. I needed a PDF , which was not enclosed in the letter sent to me, and a man I spoke with emailed it to me immediately. There are too many people to thank related to phone calls, but they deserve recognition. Second, once I arrived for the procedure the person at the front desk has a warm and leveled greeting. Some of us do not really wish to be there but she has a good temperament. The first LVN upstairs was polite, supportive, patient and efficient. Next bright/competent nurse, which answered my concerning questions with guidance and suggestions and finally told me to share my thoughts with Dr. Jackson. There is a man that pops in to help as an assistant, which was courteous before I am “out”. Oh, I forgot the wonderful CRNA. Of course, Dr. Jackson. Having met Dr. Jackson during my wife’s procedure I was impressed and pleased with his patience and demeanor. You see, manners go a long way. You face many difficult people but you do not let them change your attitude toward others. Thank you for creating a more positive end to an unpleasant two days prior to this procedure. My thanks"
"Recently had a gastroenteritis procedure done by Dr. James Jackson and as usual all went well for me personally and procedure wise as well. Great service from the staff and facility. Robert"
"The staff and nurses at Dr. Jackson’s office are very professional and attentive, making the visit much more pleasant. I have seen Dr. Jackson for at least five years and have complete trust in him. He listens and is always helpful. The wonderful post care is always appreciated as well."
"Dr. Jackson is always very personable and professional in all my interactions with him. The office staff is great as well, always on top of things and on time!! Gary S."
"Pleasant experience, considering the procedure. Dr Jackson was very friendly and professional. That being said, it did feel a little bit like an assemly line."
"I can't say enough good things about Dr. Jackson! Knowledgeable compassionate, thorough, communicative, helpful. He found a major issue as my 2nd opinion physician that the first doctor missed. Go see him!!"
"Second visit with Doctor Jackson, outstanding staff and a very comfortable atmosphere. Everyone is very professional and courteous, I highly recommend Doctor Jackson."
"I have known Dr. Jackson for 10 years, not only is he a wonderful Dr. but has the sweetest bedside manner ever! I run a non-profit for people who don’t have health insurance and Dr. Jackson makes it affordable for these patients to get a colonoscopy like those of us who are insured. Very admirable man ❤️"
"I have seen Dr Jackson for several years now. He is very knowledgeable, listen to patient's concern, very approachable and very professional. I do highly recommend Dr Jackson."
"Dr. Jackson and the medical team at Gastroenterology Consultants gave me excellent, professional and compassionate care during my recent endoscopic procedure. I highly recommend Dr.Jackson and GI Consultants for digestive disease and preventive care."
"Dr. James Jackson is without a doubt the best doctor I have ever seen. The nicest , most caring and most professional medical doctor on the planet. Let me just add that he fixed problems that another Gastro doctor actually caused . If I could give Dr. Jackson 10 stars , I would. Don May"
"I met Dr. Jackson for the first time. He was very knowledgeable about my stomach issues & IBS, which confirmed my research. . I changed my Gastroenterologist after 20 years and researched Dr. Jackson. I feel highly confident with my choice as I felt very confident with him while he acknowledged my particular issues. A conversation such as I had upon our initial meeting NEVER happened with my prior Gastroenterologist. The office is very well run and appears to be highly organized and I look forward to partnering with this group!"
"Best doctor I’ve ever had. Had three appointments with him and all turned out well. Dr Jackson is very knowledgeable and has great bed side manners. He is attentive and follows up on his patient’s wellbeing. He sets the example for how a medical professional should perform the job and take care of patients."
"You won’t find a better Gastro Doctor —anywhere !! My wife had been to him for several years . I recently had a cancer scare and though a new patient he put me to the front of the line and provided the necessary treatment. Caring and excellent listener. We recommend Dr Jackson to our family and friends. Arthur Luis"
"Dr. Jackson office staff was very courteous and my appointment was on time with very little. Dr. Jackson was very personable and was not in a rush. Medical conditions and/or concerns were thoroughly explained in a manner than was easy to understand. Highly recommend!"
"Dr. Jackson is a wonderful doctor! I had to have an endoscopy and colonoscopy for the first time today and it all went very smoothly. He is very nice, informative and I highly recommend him to anyone needing a great gastroenterologist!"