Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Active Filter
Filter By Ranking
Filter By Source
Filter By Person
Filter By Procedure
"This doctor is extremely personable and really takes her time with you. I would recommend her highly."
"She es amazing"
"I have had Dr Branstetter for several years. She really is informed with everything that goes on with me. I recommend her to everyone."
"Great bedside manner & fantastic service from the whole team!
Ann Gappa"
"The staff were great from the check in to the end of the visit. Dr Branstetter was tremendous and such a delightful person and very concerned about my needs and concerns. would recommend her to anyone. thanks for a great visit"
"I really liked her, she was very sweet and very personable. Talking about the procedure with her made me feel more comfortable about it."
"I really appreciate that she is doing every thing she can to get my condition in control."
"I would definitely recommend seeing Dr. Heather Branstetter for all of your gastrointestinal needs. She is very thorough and puts your mind at ease with any questions you might have."
"She listens , answers questions if you are not medically oriented She explains in layman's language , she is compassionate , understanding and brilliant in her expertise . Not just another number in her care , know youbare.vlessed if you have the privilege of being her patient . 🙂"
"Great doctor and staff."
"Casting doctor that takes her time with you."
"She was very welcoming and made me feel comfortable. Her staff was professional as well."
"She was excellent doctor. She had a very cheerful bedside manner. I like her. She explained everything to me.😃"
"Dr Branstetter and staff are wonderful. They listen to and address all my concerns. Very professional office."
"Very efficient & kind."
"First appt. Got there an hour early and was in with doctor in less than 15 mins. She was so nice and had all my info in front of her so she could help with what was needed. Was very IMPRESSED!!"
"Recently had my second colonoscopy with Dr. Branstetter . I find her to be a
kind, caring, patient, knowledgeable doctor. I give my highest recommendation."
"Very nice experience, very nice people! Great bedside manner. Was very comfortable with the doctor she was very nice and explained everything throughly about my procedure and also the scheduler explained everything I would be doing each day in detail to get ready for my colonoscopy. Definitely will recommend my family and friends!!"
"Dr Branstetter is very informative she’s personable and seems to care. It means a lot to me."
"I always found that Dr. Branstetter was willing to spend more than a few minutes with me to discuss my condition and possible solutions. Unlike many doctors she didn’t seem to be in a rush to be done with me"
"Dr. Branstetter immediately puts you at ease and never made me feel rushed. She explained everything and is an excellent clinician. 5 stars all around!"
"I had the best experience at Dr.Branstetter office. Everyone made my visit enjoyable.
Thanks"
"Dr. Branstetter is very thorough and detailed oriented in her exams and explanations of her findings. She is very thoughtful and caring."
"Great doctor with a staff that is very proficient in patient care."
"Absolutely amazing"
"Dr Branstetter is very personable and has a friendly bedside manner. It is easy to discuss situations and gives
you confidence about her recommendations."
"Great bedside manner, easy to talk to."
"I highly recommend Dr. Branstetter. She is a good listener, explains things so I understand them, highly competent, and compassionate. What more could I want?"
"Felt like I was talking to someone I knew. Felt comfortable, respected and understood."
"Dr. Branstetter is very nice, personable and very knowledgeable. She is patient and attentive."
"Dr. Heather is very knowledgeable and very easy to talk to. She answered all my questions in a way very easy to understand. She made me feel very comfortable when explaining the issues I had. She's very professional and friendly, I simply can't recommend her enough, she's just the best!!!!"
"I’m so glad I decided to have Dr. Branstetter as my GI! She really cares and has a sense of humor which makes it easy to talk to her about things that are not fun to talk about. I would recommend her to everyone! I wish I would have known about her sooner!"
"Dr. Heather Branstettet is very kind and thoughtful and really listens to her patients. I would definitely recommend her to anyone needing professional care."
"Dr. Branstetter has been great. Respectful for letting me play a part in my care."
"She is super intelligent, quick and actually cares."
"Overall experience excellent staff very professional I'd recommend their services to all my friends"
"I love being treated by Dr. Branstetter. She is very personable and easy to talk to about subjects that are not easy to talk about. When she asks questions, she really pays attention to what you say. And when she discusses your care and treatment, she speaks in ways that are easy to understand. My only regret is not finding her sooner!"
"The doctor and staff were very professional. I highly recommend this doctor. This was my first time here, but they made all of my doubts go away from the consultation to the procedure."
"I did not know what to expect visiting a GI doctor for the 1st time. I got great information Dr. Branstetter was a total professional she listened to me and she gave me good feedback and I look forward to seeing her again if I need to."
"She is great dr. And she took time to explain to me what they going to do......she have patience with an interpreter signs me..."
"Dr. Branstetter takes time to listen and explain your care. She is very thorough when it comes to testing."
"Amazing doctor and lady! One of a kind! A pivotal part in saving my life."
"Dr. Branstetter and her staff are wonderful. Anytime I have had an office appointment or a procedure outside of her office she has always been so nice. I also love that she has a sense of humor in situations that may have been a bit awkward without it. I 100% recommend her to friends and family."
"I was pretty scared of having my first scope, but the staff was very kind and helpful, answered all my many questions. The day of procedure check in went well, they listened to my concerns for nausea and made sure the procedure was a breeze. Definitely recommend them as a patient, and I am a nurse."
"Dr. Brandstetter is my favorite doctor. Nobody likes having to go to the doctor but if you have to see a GI doctor, she is the best. I feel lucky to have her as my doctor because alot of times you can feel like just a number when you go see a specialist and she never makes you feel that way. She truly cares about your health and getting you back to feeling better. She’s caring, attentive and she’s pretty funny."
"Dr. Branstetter is absolutely amazing! Takes the time that's needed to make her patients understand whats going on with their body & what her plan of action will be to give you the best outcome!"
"From the moment I walked through the door of Dr. Branstetter’s practice until I walked out, I was in awe. From registration, the nurse, scheduler, pharmacy, and Dr. Branstetter, they all made me feel like I mattered. I wasn’t rushed through. Dr. Branstetter explained everything, listened to all my questions, and answered each one. She was very patient with me. She is an amazing physician. The medical field needs more like her. I am so thankful I found her."
"Good afternoon everyone
I had a colostomy last week the Doctor Heather Branstett☝️ she's is amazing perfect bedside manner very precise of what she tells you what's going on or hasn't gone on and
I would recommend her 1OO%"
"I love that Dr Branstaetter is such a happy bubbly doctor. She is very prompt to reply and very knowledgeable. Very conscientious."
"Very professional but also extremely easy going. I love a Dr that takes the time to REALLY listen and Dr. Heather Branstetter did just that. I would recommend her. Not a long waiting time in lobby which means she understands that our time is valuable as well."
"Such a great experience! Doctor showed compassion towards my care and the fact I had to bring my daughter to my appointment. 10/10"
"I have been impressed with the prep that we have to complete for the colonoscopy five days prior to the exam.
The exam is scheduled for Wednesday, October 13. Will get back to you a week after the exam."
"I thought she was very professional and caring and the staff at southwest endoscopy was awesome and efficient. I would recommend Dr. Branstetter and the staff to anyone who needs their services"
"They were very organized, timely and understood all the doctor talked about. My procedure was scheduled before I left. Definitely recommend."
"Dr. Heather Branstetter, MD and her staff have always provided the support and expertise to me for any treatments and precautionary measures that I have needed for a healthy result. I would highly recommend their services and I feel fortunate to have found them for my health care needs."
"I had a very comfortable endoscopy experience performed by Doctor Branstetter as well as her staff.
thank you 😊"
"Dr.Branstetter is really nice and very thorough staff is also great"
"Dr. Brandstetter is absolutely amazing; she is a fantastic physician/Gastroenterologist! Dr. Brandstetter also has a terrific bedside manner and a great sense of humor, which I really appreciate. She addressed all of my issues and concerns… from my office visit to my colonoscopy, she made (what usually is) an uncomfortable visit much easier. The entire staff at Dr. Brandstetter’s office is also very friendly and efficient. Thank you all so very much!!"
"Very sweet, compassionate, understanding, and get to the solution of the issue you’re dealing with. She’s also a down to earth Dr. I would recommend her 20x20"
"Dr Branstetter is awesome. She truly cares about her patients. More importantly she listens to her patients . Only recommendation is to make it easier getting an appointment."
"Dr Branstetter was amazing, she took the time to listen. She went over every lab, and previous procedures my PCP had done. I got in quickly, and was able to get my procedure scheduled quickly. I highly recommend"
"Dr. Branstetter is wonderful. Very friendly, easy to talk to, and knowledgeable. Office staff has always been great too."
"She is awesome as a doctor. Diagnosed me and has answered all my questions fully and competently."
"Very nice facility even in this scary time of Covid. Always felt listened to and accommodated. Plus the procedure was very uninvasive for what it was. Left there knowing exactly what I was to do next. And 24 hour phone number if I had any problems."
"Dr. Branstetter & staff explained process to me, very pleasant and knowledgeable. Would highly recommend."
"I was admitted for my appointment on time. Dr Branstetter was very attentive and scheduled 2 tests so that she would have needed information before scheduling a procedure. She seems to be very competent and helpful. She explained her treatment plan and answered all my questions. Thanks 😊"
"This was the first time i have had this procedure and Dr Branstetter did a great job of explaining in detail what I would expect."
"My visit with Dr Branstetter was both professional and personal. I appreciate the work she has done on my behalf. The front desk was also helpful and prompt in their work."
"Highly recommended from GI department at Dallas Methodist. The customer service from the front office staff to Dr. Branstetter is excellent and very professional."
"I was treated professionally & everyone was friendly & caring. Which made a not the best procedure much more tolerable. Dr Branstetter was very friendly & made me feel at ease. It was a stress free experience."
"I received prompt, professional, and caring care by each and all of the people engaged in my medical care. The facility was clean and the employees kept my safety in mind during the period when COVID 19 was a consideration. I would recommend Dr. Branstetter and her staff to anyone."
"She is the first Doctor that took the time to listen and understand what my wife was saying her issues were. In the first visit we were able to get a diagnostic plan together to figure out what was causing my wife's problems that she has been suffering for many years."
"Dr.Heather Branstetter was excellent with the information I needed to understand what I should do to get healthy again.
I'm very thankful for this doctor. She was concerned and answered all my questions. Dr. Branstetter was also very personable. I hope this helps."
"She is caring and listens to you."
"I had a phone conference with the doctor. She was so gracious and caring. Answered all my questions and put me a ease. That is such an important thing, having compassion for a fellow human.
Thank you!"
"Dr. Branstetter is very nice and caring. She takes the time to listen to you. She understands your concerns. I don't think I would trust my GI stuff to anyone else. She is always cheerful and friendly. Her office staff also need to be recognized they are always friendly and always smiling. Way to go TDDC.!!!"
"She is awesome. She listens, doesn't rush you and is very attentive to you when you talk to her. You can sense her genuine interest and compassion."
"All the staff did their best to make sure I was comfortable with the procedure, place, and understanding. Very good communication with me and my designated driver. The place was easy to find. The exit was descrete, well lit, and clean."
"Very professional and thorough."
"If a colonoscopy is required then this is the place to go. A welcoming and caring staff. Facility was well maintained and I felt safe. All in all I couldn’t ask for a better doctor and staff to care for me."
"Dr. Branstetter is just the best! She is kind, thorough, efficient, and clearly has a desire to help her patients. I am so thankful for her care!"
"This was the easiest colonoscopy that I have ever had! The nurses were so professional and they put me at ease with everything they did. The doctor was great! I did not have to wait around. She was very caring, professional and timely! She took the time to explain everything! You can tell that they really care about people! I would highly recommend Dr Branstetter and her staff anytime!❤️❤️"
"The thing that spoke to me most about Dr. Brana5etter is that she is super sharp. I had an issue with a medication and she was right on top of it and knew about the different classes of medications and their effects. She listens and is willing to try different solutions when the "normal" route if not effective or appropriate."
"Came to this office after bad experience elsewhere. Very thorough and methodical without forgetting good bedside manner counts.😁. Calmly explained things and formulated understandable treatment plan."
"I really like having her for my doctor. Beside being a great doctor she is funny, kind & good at putting her patient's at ease. I highly recommend her."
"A very concerned and caring doctor."
"Dr. Branstetter is a consummate professional whose personal care and surgical experience gave me every confidence that I was receiving the best quality of care possible through three separate necessary procedures. I appreciate Dr. Branstetter, I trust her, and I do not hesitate to recommend her."
"My visit was very professional and nice. I thought the personnel was excellent."
"Everyone was very nice, very informative. I liked Dr.Branstetter. very friendly.
Glenda C."
"Dr. Branstetter is wonderful. She is very patient and very compassionate. Answers all questions. Has a great sense of humor and draws her visuals very well. Thank you for putting up with us and helping my mom get back to some sort of normalcy."
"Dr Branstetter had been my GI doctor for the last two years. Her friendly and knowledgeable approach is Definite patient-friendly. I appreciate her competency and how she has helped me manage my GI issues"
"This was my first visit with Dr Branstetter, listened to my concerns, very happy with my appointment."
"Great doctor and caring . Would recommend Dr Branstetter"
"Couldn’t have asked for better service! From start to finish, first appointment to last, it was as good as it gets. Office staff was very kind and Dr B was hilarious and fun to talk with. She also did a great job handling my procedure. I highly recommend Dr Branstetter if you need a GI Dr."
"The best gi doctor In the Fort Worth area she is very caring and genuine and wants the best for her patient like me."
"Dr. Branstetter is AMAZING!! She honestly takes the time to listen to you and really discuss your concerns! I had a procedure done there and she was already in the operating room before they brought in! I was treated with total care and respect during my time at her office or the procedure office!! I will continue to see Dr. Branstetter for all of my needs with her!! Thank you to Dr. Branstetter and the staff!! God bless!!"
"Great doctor. Compassionate, knowledgeable and direct. Total experience was seamless, efficient and effective. Would highly recommend."
"Fantastic bed side manner, wonderful energy and proactive listener. FANTASTIC for young adults and any patients looking to learn more about their diagnosis and ways to maintain your vitality. 100 out of 10"
"Dr Branstetter is a great gastroenterologist! Hands down the best!"
"Dr. Branstetter is one of a kind! She has such a positive and calming demeanor about her, with an infectious laugh; you can't help but like her! She has gone far and beyond for me in my treatment, diagnosing and addressing medical issues that other G.I. doctors didn't take the time to do. I recommend her to everyone that may need a G.I. doctor, and I hope to have her as my doctor for many more years."
"Dr. Branstetter is professional and extremely knowledgeable."
"Dr. Branstetter is very assuring. Her explanations of the necessity of the procedure are very good. The medical team and scheduler are very easy to work with."
"Dr. Branstetter is kind and knowledgeable, so far I am very impressed. I feel like my best interests are in Dr. Branstetter’s mind at all times. I’m looking forward to many years having her oversee my GI health."
"Everyone was so kind & helpful & I truly appreciate the caring staff including Leslie, who's catheter placement was most excellent, Clay, who was very informative & funny, and Wendy who helped me get my bearings after everything was done. I have had too many experiences with medical staff that treat patients as just another creature on a conveyor belt of procedures. I appreciated being treating & cared for as an individual. You all are a true credit to your profession. Thank you!"
"Dr Brandstetter is awesome. Very friendly, professional and knowledgeable. The staff was friendly and professional as well. Office is nice and clean. Pleasant experience."
"I found Dr. Branstetter, and her staff, to be professional, friendly and accommodating.
This was my third procedure over 13 years with three different physicians and by far, the best experience.
I will happily recommend Dr Branstetter to family and friends."
"The entire staff at Texas Digestive Disease Consultants is wonderful. Everyone seemed to be smiling, would say good morning as I encountered them, I was quickly processed for my appointment and the wait time to see the doctor was short. Dr. Branstetter is fantastic! She too is very friendly and discusses everything in an easy to understand manner that put me at ease. Near the end of the appointment, she asked if we covered all that I had hoped to discuss; and even though this is a busy practice, I never felt rushed. Great experience with this office and Dr. Branstetter."
"Thoroughly enjoyed my initial visit with Dr. Branstetter. She makes you feel comfortable talking about an uncomfortable subject. She fully listens and answers all questions thrown. Great doc!"
"Friendly, helpful office staff. Dr. Branstetter was welcoming and attentive. She asked logical questions and reaolistened to my answers. She was knowledgeable and concerned for my overall health and well-being."
"Dr. Heather listened to my concerns and addressed them thoroughly. I’ve been doing what she recommended and so far/so good!!!"
"Dr Branstetter is so kind and knowledgeable in her field. It is hard to get a hold of her and her nurse. And sometimes a delay in test results. It can be frustrating. But all in all, I would not trade my doctor at all."
"Remarkable!!! A doctor that likes to get you in on your scheduled appointment time!!! No waiting for the doctor. No waiting for the scheduler. Remarkable!!"
"Dr Branstetter was very warm, friendly and knowledgeable! My whole experience from consultation, procedure to arriving home was pleasant. I had little to no discomfort all day and I would highly recommend patients to see her!"
"Made me feel at ease with her professionalism and they have a great staff."
"Dr. Branstetter is very personable and professional. I felt like I was talking to a good friend."
"Dr. Branstetter saw my daughter in July of 2019. She was wonderful. She was friendly, funny and patient. She was right on in her diagnosis and the tests she ran. She did an excellent job."
"Dr. Heather is very, professional, knowledgeable, and reassuring. She took the time to answer all of my questions and that is a hard trait to find these days!"
"My 1st visit with Dr. Branstetter was very pleasant. She was very congenial and very thorough. I like communication from a doctor that flows freely without having to drag out each piece of information. She filled that wish while explaining procedure in a language that I understood.
I came away very informed & confident of my choice in her."
"Loved Dr branstetter. Took lots of time to talk and examine me. Easy to talk to"
"I am very happy to have found Dr. Branstetter! I had a lot of issues to talk about and she was both a good listener and very engaging. I felt heard and like she understood my issues and had ideas for helping me. I had an endoscopy done by her yesterday and it went very smoothly and my fears were eased and all went well. I look forward to working with Dr. Branstetter to solve the problems I've been having for decades and feel very encouraged for the first time ever."
"Dr. Branstetter treats u with respect and kindness. She is very knowledgeable and professional. She explains things in a way that u can understand and asks lots of questions covering everything. I am so excited to have found a GI doc like her! She and her staff are highly recommended by me for sure!!!"
"Dr Branstetter was friendly and professional. She understood my issue and explained what the courses of action were. Subsequently the tests were scheduled within a reasonable timeframe for the issue and the results were communicated. There was no further treatment needed in this instance."
"She was able to tell us the details of the next diagnostic procedure in simple terms."
"Excellent doctor and staff! Dr Branstetter's bedside manner is excellent! The support staff (all the way from check in to post op) were the best- friendly, calming, knowledgeable. It is a very stressful situation and they did not act like they do this 50 times a day...they treated me as I was...a first time patient who thinks the procedure is a big deal. I am usually very anxious, but I was made to feel calm and there was no pain. I highly recommend her to anyone needing a doctor for digestive procedures."
"Very friendly staff, very competent and cordial doctor. Excellent facility."
"Dr Branstetter is very kind & caring. Great bedside manner. She explains procedures & is very easy to talk to. Digestive issues are not an easy issue anyone likes sharing with others. She makes you feel comfortable explaining your digestive issues. I have not had my procedure done to date. But after my initial visit with her, I am confident in trusting my gastric health to her. I definitely would recommend Dr Branstetter."
"I have been to many GI doctors over the years, and Dr. Branstetter is, by far, the BEST!! She is knowledgeable, thorough, a good listener, and is SO funny!! I would recommend her highly!!"
"Wonderful place and great staff. She's a fabulous doctor who gives her all to figure out what's wrong and works to get you healed. Love her...❤️❤️❤️"
