Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"3 ur check up"
"Staff was great including Dr. Branstetter. Took great care of me, thanks!"
"I had my first appointment last week and had to bring my 3 year old. I asked if he could come and without hesitation they said yes. At my appointment Dr Branstetter was so patient and informative. Both with my and my sons questions. She wasn’t rushed and really gave me her full attention during the appointment. Best doctor experience I’ve had!"
"I actually got to talk with my gastroenterologist about my up and coming colonoscopy. I was able to discuss family history and concerns. So far I really like this office and feel very comfortable."
"I’m a Stage IV colon cancer surviver. I really like Dr. Branstetter’s bedside manner and what I feel is genuine concern about my quality of life. I feel very comfortable and at peace in her care for me."
"Dr. Branstetter is so easy to talk to & provides good information to help you make the most informed decision for your health. I highly recommend Dr. Branstetter!"
"Took time out to listen and discuss issues important to me. Professional and knowledgeable, friendly staff"
"Dr Branstetter is a gem! Professional, personable, & thorough! Highly recommend!"
"Very Professional and Educational to help us!"
"My visit with Dr. Branstetter was very pleasant. She was very congenial and very thorough. I like communication from a doctor that flows freely without having to drag out each piece of information. She filled that wish while explaining procedure in a language that I understood. I came away very informed & confident of my choice in her."
"Wonderful doctor! My visit felt more like meeting a new friend than a doctor and she is super knowledgeable!"
"First visit and she made me feel like we were old friends. She answered the 1k questions I had and put my mind at ease about the procedure. Definitely recommend"
"S soon as you get into Dr Bransetter’s office, a courteous office assistant helps completes your registration, then a nurse’s assistant gets your vitals and in no time you see doctor, who outlined me the next steps to follow to get to the root of my medical problem. Dr Bransetter is easy to talk and ready to help you. I’m very glad to have her as my doctor."
"Top notch care. This doctor is amazing and skilled. So glad I found her."
"I found the check-in process to be short and easy. I enjoyed meeting Dr. Bransetter, she was bright eyed, with a wonderful smile and welcoming. I agree with her treatment plan for me."
"Professional. Friendly. Kind. Knowledgeable. Walked through full process with ease. Great doctor with great staff."
"I was anxious about getting a colonoscopy. Ten years ago, had a horrible experience with another doctor. Dr Branstetter was amazing and the procedure was a breeze. I would highly recommend her services."
"Everything was great. Dr. Branstetter and staff are remarkably friendly and very professional ."
"It was a good experience. Every person I encountered was pleasant, efficient, and timely. Also, very reassuring. It eas positive experience."
"Great place and people Dr Branstetter and her assistant is the best"
"Absolutely fantastic she’s a very good Doctor!!! And her staff is really great can’t say enough about them. Would recommend them all day long. 🤩🤩🤩"
"I'm so happy with Dr. Branstetter's care of my health! She solved my gastro problem by thinking outside the box and I'm so much better all because of her!! I highly recommend her to anyone that needs a stomach or colon doctor!"
"Dr. Branstetter is AMAZING. She made me feel comfortable answered all my questions."
"Highly recommend, very kind and patient to answer your questions."
"Dr. Branstetter is very thorough. She explained the procedure and answered all of my questions."
"She is very attentive and thorough. She also took the time to answer my questions and made sure I understood my results after my procedure. I highly recommend her."
"Dr. Brenstetter was so kind and very thorough. I would recommend her to my friends. It was a nice experience for me. Thank you so much Carol Jenkins. 🙏🏼🙏🏼"
"Fantastic doctor. She listens and spends time with her patients. I would definitely recommend Dr. Branstetter."
"Dr. Branstetter was very knowleable, kind, polite and answered all my questions."
"She es amazing"
"I have had Dr Branstetter for several years. She really is informed with everything that goes on with me. I recommend her to everyone."
"Came to this office after bad experience elsewhere. Very thorough and methodical without forgetting good bedside manner counts.😁. Calmly explained things and formulated understandable treatment plan."
"The staff were great from the check in to the end of the visit. Dr Branstetter was tremendous and such a delightful person and very concerned about my needs and concerns. would recommend her to anyone. thanks for a great visit"
"I was pretty scared of having my first scope, but the staff was very kind and helpful, answered all my many questions. The day of procedure check in went well, they listened to my concerns for nausea and made sure the procedure was a breeze. Definitely recommend them as a patient, and I am a nurse."
"Great bedside manner & fantastic service from the whole team! Ann Gappa"
"Dr. Branstetter is the most amazing G.I. Dr I have ever had for my Crohn's Disease. She has always understood my feelings and lets me ramble non stop when I am feeling anxious and worried. She and her team have always had the best bedside manner and never make me feel like just another number. They are a caring and humble team who truly care about my concerns and needs. If it wasn't for Dr. Branstetter and her team, I would not be in remission with my disease. I also love how they always reach out to me and answer my messages so quickly. I feel like they are longtime friends/family."
"Casting doctor that takes her time with you."
"Dr Branstetter and staff are wonderful. They listen to and address all my concerns. Very professional office."
"Very efficient & kind."
"She was very welcoming and made me feel comfortable. Her staff was professional as well."
"I would definitely recommend seeing Dr. Heather Branstetter for all of your gastrointestinal needs. She is very thorough and puts your mind at ease with any questions you might have."
"I really appreciate that she is doing every thing she can to get my condition in control."
"Great doctor and staff."
"I really liked her, she was very sweet and very personable. Talking about the procedure with her made me feel more comfortable about it."
"She was excellent doctor. She had a very cheerful bedside manner. I like her. She explained everything to me.😃"
"Dr. Branstetter treats u with respect and kindness. She is very knowledgeable and professional. She explains things in a way that u can understand and asks lots of questions covering everything. I am so excited to have found a GI doc like her! She and her staff are highly recommended by me for sure!!!"
"First appt. Got there an hour early and was in with doctor in less than 15 mins. She was so nice and had all my info in front of her so she could help with what was needed. Was very IMPRESSED!!"
"Dr Bansetter took the time to listen to my concerns. She was very compassionate and empathetic. Dr. Bansetter was very knowledgeable and professional. I highly recommend her."
"Very nice experience, very nice people! Great bedside manner. Was very comfortable with the doctor she was very nice and explained everything throughly about my procedure and also the scheduler explained everything I would be doing each day in detail to get ready for my colonoscopy. Definitely will recommend my family and friends!!"
"Dr Branstetter is very informative she’s personable and seems to care. It means a lot to me."
"Both Dr. Branstetter & Staff are kind, understanding, caring & professional. It was great to have treatments explained thoroughly. I highly recommend Dr. Branstetter and TDDC."
"Dr Branstetter is very personable and has a friendly bedside manner. It is easy to discuss situations and gives you confidence about her recommendations."
"Absolutely amazing"
"I always found that Dr. Branstetter was willing to spend more than a few minutes with me to discuss my condition and possible solutions. Unlike many doctors she didn’t seem to be in a rush to be done with me"
"Dr. Branstetter is very thorough and detailed oriented in her exams and explanations of her findings. She is very thoughtful and caring."
"Great doctor with a staff that is very proficient in patient care."
"The best gi doctor In the Fort Worth area she is very caring and genuine and wants the best for her patient like me."
"I really like having her for my doctor. Beside being a great doctor she is funny, kind & good at putting her patient's at ease. I highly recommend her."
"Dr. Branstetter immediately puts you at ease and never made me feel rushed. She explained everything and is an excellent clinician. 5 stars all around!"
"Dr. Branstetter and the staff are excellent. Thanks to the nurses Christina Pagan and Daniel."
"I had the best experience at Dr.Branstetter office. Everyone made my visit enjoyable. Thanks"
"Great bedside manner, easy to talk to."
"Staff very friendly and the doctor was so nice. I was so comfortable talking to her ."
"Love her bubbly personality and friendly deminer. I felt comfortable talking to her and asking questions!"
"Dr. Branstetter is very nice, personable and very knowledgeable. She is patient and attentive."
"I highly recommend Dr. Branstetter. She is a good listener, explains things so I understand them, highly competent, and compassionate. What more could I want?"
"Excellent service every step of the way! Everyone was very professional, polite, thorough, and created a calming and comforting atmosphere for the patient. Kudos to all!"
"Dr Branstetter is a one of a kind Dr. She actually takes the time to listen to you, addresses all concerns before you can even ask the question but still takes time to let you voice your thoughts and stays until you are fully aware and satisfied with your results. She is kind and caring and knows her stuff well."
"Great Doctor . She is fantastic. I wish all Doctors will have her bedside manner."
"Dr Branstetter was very thorough, attentive and informative to the needs of my needs to a better lifestyle. Hedda Roberson"
"She was very informative and I was very comfortable with her. -Marilyn Bierschenk"
"Dr. Heather is very knowledgeable and very easy to talk to. She answered all my questions in a way very easy to understand. She made me feel very comfortable when explaining the issues I had. She's very professional and friendly, I simply can't recommend her enough, she's just the best!!!!"
"I have been to many GI doctors over the years, and Dr. Branstetter is, by far, the BEST!! She is knowledgeable, thorough, a good listener, and is SO funny!! I would recommend her highly!!"
"She is super intelligent, quick and actually cares."
"Dr. Heather Branstettet is very kind and thoughtful and really listens to her patients. I would definitely recommend her to anyone needing professional care."
"Dr. Branstetter has been great. Respectful for letting me play a part in my care."
"I’m so glad I decided to have Dr. Branstetter as my GI! She really cares and has a sense of humor which makes it easy to talk to her about things that are not fun to talk about. I would recommend her to everyone! I wish I would have known about her sooner!"
"Dr and Staff very nice 😊Dr Bransetter was very easy to talk with about concerns and she is very positive. I left office feeling encouraged that my needs were going to be addressed . Highly recommend her to any one how is dealing with digestive problems"
"My visit with Dr Branstetter was both professional and personal. I appreciate the work she has done on my behalf. The front desk was also helpful and prompt in their work."
"Dr. Heather Branstetter, MD and her staff have always provided the support and expertise to me for any treatments and precautionary measures that I have needed for a healthy result. I would highly recommend their services and I feel fortunate to have found them for my health care needs."
"Dr. Branstetter and her staff are wonderful. Anytime I have had an office appointment or a procedure outside of her office she has always been so nice. I also love that she has a sense of humor in situations that may have been a bit awkward without it. I 100% recommend her to friends and family."
"I love that Dr Branstaetter is such a happy bubbly doctor. She is very prompt to reply and very knowledgeable. Very conscientious."
"Dr. Branstetter is wonderful. Very friendly, easy to talk to, and knowledgeable. Office staff has always been great too."
"Very sweet, compassionate, understanding, and get to the solution of the issue you’re dealing with. She’s also a down to earth Dr. I would recommend her 20x20"
"I have been impressed with the prep that we have to complete for the colonoscopy five days prior to the exam. The exam is scheduled for Wednesday, October 13. Will get back to you a week after the exam."
"Dr. Branstetter is absolutely amazing! Takes the time that's needed to make her patients understand whats going on with their body & what her plan of action will be to give you the best outcome!"
"Dr.Branstetter is really nice and very thorough staff is also great"
"Such a great experience! Doctor showed compassion towards my care and the fact I had to bring my daughter to my appointment. 10/10"
"I had a very comfortable endoscopy experience performed by Doctor Branstetter as well as her staff. thank you 😊"
"The doctor and staff were very professional. I highly recommend this doctor. This was my first time here, but they made all of my doubts go away from the consultation to the procedure."
"Dr. Branstetter takes time to listen and explain your care. She is very thorough when it comes to testing."
"From the moment I walked through the door of Dr. Branstetter’s practice until I walked out, I was in awe. From registration, the nurse, scheduler, pharmacy, and Dr. Branstetter, they all made me feel like I mattered. I wasn’t rushed through. Dr. Branstetter explained everything, listened to all my questions, and answered each one. She was very patient with me. She is an amazing physician. The medical field needs more like her. I am so thankful I found her."
"Dr Branstetter is awesome. She truly cares about her patients. More importantly she listens to her patients . Only recommendation is to make it easier getting an appointment."
"She is great dr. And she took time to explain to me what they going to do......she have patience with an interpreter signs me..."
"I did not know what to expect visiting a GI doctor for the 1st time. I got great information Dr. Branstetter was a total professional she listened to me and she gave me good feedback and I look forward to seeing her again if I need to."
"They were very organized, timely and understood all the doctor talked about. My procedure was scheduled before I left. Definitely recommend."
"Good afternoon everyone I had a colostomy last week the Doctor Heather Branstett☝️ she's is amazing perfect bedside manner very precise of what she tells you what's going on or hasn't gone on and I would recommend her 1OO%"
"Dr. Brandstetter is absolutely amazing; she is a fantastic physician/Gastroenterologist! Dr. Brandstetter also has a terrific bedside manner and a great sense of humor, which I really appreciate. She addressed all of my issues and concerns… from my office visit to my colonoscopy, she made (what usually is) an uncomfortable visit much easier. The entire staff at Dr. Brandstetter’s office is also very friendly and efficient. Thank you all so very much!!"
"Amazing doctor and lady! One of a kind! A pivotal part in saving my life."
"I thought she was very professional and caring and the staff at southwest endoscopy was awesome and efficient. I would recommend Dr. Branstetter and the staff to anyone who needs their services"
"Dr Branstetter was amazing, she took the time to listen. She went over every lab, and previous procedures my PCP had done. I got in quickly, and was able to get my procedure scheduled quickly. I highly recommend"
"I love being treated by Dr. Branstetter. She is very personable and easy to talk to about subjects that are not easy to talk about. When she asks questions, she really pays attention to what you say. And when she discusses your care and treatment, she speaks in ways that are easy to understand. My only regret is not finding her sooner!"
"Overall experience excellent staff very professional I'd recommend their services to all my friends"
"Dr. Brandstetter is my favorite doctor. Nobody likes having to go to the doctor but if you have to see a GI doctor, she is the best. I feel lucky to have her as my doctor because alot of times you can feel like just a number when you go see a specialist and she never makes you feel that way. She truly cares about your health and getting you back to feeling better. She’s caring, attentive and she’s pretty funny."
"Very professional but also extremely easy going. I love a Dr that takes the time to REALLY listen and Dr. Heather Branstetter did just that. I would recommend her. Not a long waiting time in lobby which means she understands that our time is valuable as well."
"She is awesome as a doctor. Diagnosed me and has answered all my questions fully and competently."
"The thing that spoke to me most about Dr. Brana5etter is that she is super sharp. I had an issue with a medication and she was right on top of it and knew about the different classes of medications and their effects. She listens and is willing to try different solutions when the "normal" route if not effective or appropriate."
"I was admitted for my appointment on time. Dr Branstetter was very attentive and scheduled 2 tests so that she would have needed information before scheduling a procedure. She seems to be very competent and helpful. She explained her treatment plan and answered all my questions. Thanks 😊"
"Couldn’t have asked for better service! From start to finish, first appointment to last, it was as good as it gets. Office staff was very kind and Dr B was hilarious and fun to talk with. She also did a great job handling my procedure. I highly recommend Dr Branstetter if you need a GI Dr."
"I had a phone conference with the doctor. She was so gracious and caring. Answered all my questions and put me a ease. That is such an important thing, having compassion for a fellow human. Thank you!"
"This was the first time i have had this procedure and Dr Branstetter did a great job of explaining in detail what I would expect."
"Very professional and thorough."
"Dr. Branstetter is very nice and caring. She takes the time to listen to you. She understands your concerns. I don't think I would trust my GI stuff to anyone else. She is always cheerful and friendly. Her office staff also need to be recognized they are always friendly and always smiling. Way to go TDDC.!!!"
"This was my first visit with Dr Branstetter, listened to my concerns, very happy with my appointment."
"Dr.Heather Branstetter was excellent with the information I needed to understand what I should do to get healthy again. I'm very thankful for this doctor. She was concerned and answered all my questions. Dr. Branstetter was also very personable. I hope this helps."
"Very nice facility even in this scary time of Covid. Always felt listened to and accommodated. Plus the procedure was very uninvasive for what it was. Left there knowing exactly what I was to do next. And 24 hour phone number if I had any problems."
"Dr. Branstetter is just the best! She is kind, thorough, efficient, and clearly has a desire to help her patients. I am so thankful for her care!"
"Everyone was very nice, very informative. I liked Dr.Branstetter. very friendly. Glenda C."
"All the staff did their best to make sure I was comfortable with the procedure, place, and understanding. Very good communication with me and my designated driver. The place was easy to find. The exit was descrete, well lit, and clean."
"My visit was very professional and nice. I thought the personnel was excellent."
"Dr. Branstetter is wonderful. She is very patient and very compassionate. Answers all questions. Has a great sense of humor and draws her visuals very well. Thank you for putting up with us and helping my mom get back to some sort of normalcy."
"Great doctor and caring . Would recommend Dr Branstetter"
"A very concerned and caring doctor."
"She is caring and listens to you."
"I received prompt, professional, and caring care by each and all of the people engaged in my medical care. The facility was clean and the employees kept my safety in mind during the period when COVID 19 was a consideration. I would recommend Dr. Branstetter and her staff to anyone."
"Dr. Branstetter & staff explained process to me, very pleasant and knowledgeable. Would highly recommend."
"Dr. Branstetter is a consummate professional whose personal care and surgical experience gave me every confidence that I was receiving the best quality of care possible through three separate necessary procedures. I appreciate Dr. Branstetter, I trust her, and I do not hesitate to recommend her."
"Dr. Branstetter is AMAZING!! She honestly takes the time to listen to you and really discuss your concerns! I had a procedure done there and she was already in the operating room before they brought in! I was treated with total care and respect during my time at her office or the procedure office!! I will continue to see Dr. Branstetter for all of my needs with her!! Thank you to Dr. Branstetter and the staff!! God bless!!"
"She is awesome. She listens, doesn't rush you and is very attentive to you when you talk to her. You can sense her genuine interest and compassion."
"She is the first Doctor that took the time to listen and understand what my wife was saying her issues were. In the first visit we were able to get a diagnostic plan together to figure out what was causing my wife's problems that she has been suffering for many years."
"Dr Branstetter is a great gastroenterologist! Hands down the best!"
"Friendly, helpful office staff. Dr. Branstetter was welcoming and attentive. She asked logical questions and reaolistened to my answers. She was knowledgeable and concerned for my overall health and well-being."
"Dr. Branstetter is professional and extremely knowledgeable."
"My 1st visit with Dr. Branstetter was very pleasant. She was very congenial and very thorough. I like communication from a doctor that flows freely without having to drag out each piece of information. She filled that wish while explaining procedure in a language that I understood. I came away very informed & confident of my choice in her."
"Dr Brandstetter is awesome. Very friendly, professional and knowledgeable. The staff was friendly and professional as well. Office is nice and clean. Pleasant experience."
"Dr. Heather is very, professional, knowledgeable, and reassuring. She took the time to answer all of my questions and that is a hard trait to find these days!"
"Dr. Branstetter is kind and knowledgeable, so far I am very impressed. I feel like my best interests are in Dr. Branstetter’s mind at all times. I’m looking forward to many years having her oversee my GI health."
"I found Dr. Branstetter, and her staff, to be professional, friendly and accommodating. This was my third procedure over 13 years with three different physicians and by far, the best experience. I will happily recommend Dr Branstetter to family and friends."
"Dr Branstetter was very warm, friendly and knowledgeable! My whole experience from consultation, procedure to arriving home was pleasant. I had little to no discomfort all day and I would highly recommend patients to see her!"
"Thoroughly enjoyed my initial visit with Dr. Branstetter. She makes you feel comfortable talking about an uncomfortable subject. She fully listens and answers all questions thrown. Great doc!"
"Fantastic bed side manner, wonderful energy and proactive listener. FANTASTIC for young adults and any patients looking to learn more about their diagnosis and ways to maintain your vitality. 100 out of 10"
"Dr. Branstetter saw my daughter in July of 2019. She was wonderful. She was friendly, funny and patient. She was right on in her diagnosis and the tests she ran. She did an excellent job."
"Dr. Branstetter is one of a kind! She has such a positive and calming demeanor about her, with an infectious laugh; you can't help but like her! She has gone far and beyond for me in my treatment, diagnosing and addressing medical issues that other G.I. doctors didn't take the time to do. I recommend her to everyone that may need a G.I. doctor, and I hope to have her as my doctor for many more years."
"Remarkable!!! A doctor that likes to get you in on your scheduled appointment time!!! No waiting for the doctor. No waiting for the scheduler. Remarkable!!"
"Great doctor. Compassionate, knowledgeable and direct. Total experience was seamless, efficient and effective. Would highly recommend."
"Dr. Branstetter is very personable and professional. I felt like I was talking to a good friend."
"Dr. Heather listened to my concerns and addressed them thoroughly. I’ve been doing what she recommended and so far/so good!!!"
"Made me feel at ease with her professionalism and they have a great staff."
"Dr. Branstetter is very assuring. Her explanations of the necessity of the procedure are very good. The medical team and scheduler are very easy to work with."
"Everyone was so kind & helpful & I truly appreciate the caring staff including Leslie, who's catheter placement was most excellent, Clay, who was very informative & funny, and Wendy who helped me get my bearings after everything was done. I have had too many experiences with medical staff that treat patients as just another creature on a conveyor belt of procedures. I appreciated being treating & cared for as an individual. You all are a true credit to your profession. Thank you!"
"The entire staff at Texas Digestive Disease Consultants is wonderful. Everyone seemed to be smiling, would say good morning as I encountered them, I was quickly processed for my appointment and the wait time to see the doctor was short. Dr. Branstetter is fantastic! She too is very friendly and discusses everything in an easy to understand manner that put me at ease. Near the end of the appointment, she asked if we covered all that I had hoped to discuss; and even though this is a busy practice, I never felt rushed. Great experience with this office and Dr. Branstetter."
"Dr Branstetter is so kind and knowledgeable in her field. It is hard to get a hold of her and her nurse. And sometimes a delay in test results. It can be frustrating. But all in all, I would not trade my doctor at all."
"Very friendly staff, very competent and cordial doctor. Excellent facility."
"I am very happy to have found Dr. Branstetter! I had a lot of issues to talk about and she was both a good listener and very engaging. I felt heard and like she understood my issues and had ideas for helping me. I had an endoscopy done by her yesterday and it went very smoothly and my fears were eased and all went well. I look forward to working with Dr. Branstetter to solve the problems I've been having for decades and feel very encouraged for the first time ever."
"She was able to tell us the details of the next diagnostic procedure in simple terms."
"Dr Branstetter is very kind & caring. Great bedside manner. She explains procedures & is very easy to talk to. Digestive issues are not an easy issue anyone likes sharing with others. She makes you feel comfortable explaining your digestive issues. I have not had my procedure done to date. But after my initial visit with her, I am confident in trusting my gastric health to her. I definitely would recommend Dr Branstetter."
"Dr Branstetter was friendly and professional. She understood my issue and explained what the courses of action were. Subsequently the tests were scheduled within a reasonable timeframe for the issue and the results were communicated. There was no further treatment needed in this instance."
"Wonderful place and great staff. She's a fabulous doctor who gives her all to figure out what's wrong and works to get you healed. Love her...❤️❤️❤️"
"Loved Dr branstetter. Took lots of time to talk and examine me. Easy to talk to"
"Excellent doctor and staff! Dr Branstetter's bedside manner is excellent! The support staff (all the way from check in to post op) were the best- friendly, calming, knowledgeable. It is a very stressful situation and they did not act like they do this 50 times a day...they treated me as I was...a first time patient who thinks the procedure is a big deal. I am usually very anxious, but I was made to feel calm and there was no pain. I highly recommend her to anyone needing a doctor for digestive procedures."
