Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Arnold performed my colonoscopy in March of 2024, he is very knowledgeable, trustworthy, caring, and has a very pleasant personality. I shall refer my family, colleagues and friends to go to Dr. Arnold when they need to do colonoscopy or endoscopy."
"Top-notch provider in the GI space - very knowledgeable, as well as personable and compassionate, which I appreciated. I would absolutely recommend Dr. Hays to anyone looking for quality GI care."
"My experience at this clinic was very positive. It was very well run, organized and clean. Dr Hays is very personable and made me feel at ease. I would recommend him"
"Dr Arnold showed great compassion and kindness toward me. He and his staff have been accessible and responsive."
"Dr. Hays Arnold has been my GI doctor for 5 years. He is very caring and compassionate. He will take the time to understand your issues. I highly regard him. You do sometimes have to keep after his staff if they are assigned to do follow-up as it is a busy place."
"I saw Dr. Arnold on 3/26/24 for a procedure. He and his staff made it easy and comfortable. He always explains what is entailed in the procedure. I appreciate the professionalism and kindness throughout Dr. Arnold's office."
"Everyone was super nice."
"Great feeling Dr Arnold welcome me to is practice so very kind man love him"
"I recently had a visit with Dr. Hays Arnold. That was not a "by-chance" visit! After reading the on-line resumes/short biographies of every gastroenterologist in the San Antonio area, Dr. Arnold's stood out for qualities of professionalism, leadership, and research. I was convinced that I had found someone who would give me the best of care. I was not disappointed. He is among the top 1% of all the physicians I have seen. Why do I say this?--Dr. Hays is extremely friendly, professional, courteous, and thorough. I left his office that day with the feeling that I was in good hands! Thank you for your service, Dr. Arnold, both to our nation and to your profession. s/ Donald Van Eynde, Ph.D."
"I met Dr. Arnold for a consultation/screening for a colonoscopy. I was referred by my primary care physician due to being of the age for routine screening. I absolutely didn’t want to do this, but after meeting Dr. Arnold, I feel confident that I am in excellent hands. I will get the procedure this week (the staff at the office is very helpful and professional) and pray that all goes well and comes back clear. If you are being referred to a gastroenterologist, ask your doctor to send you to see Dr. Hays Arnold, he’s an excellent doctor."
"First of all I got my appointment so fast. Within a week I was scheduled for my Endoscopy. I was very very scared. The entire staff was amazing. They really helped out with the Anxiety that I was experiencing. Dr. Arnold I can’t say enough about. He is so kind and thorough. He has such a special demeanor. He is extremely professional."
"Dr. Hays Arnold, is the best in Gastroenterology. I had been afraid for years to get a colonoscopy, but finally did. I had nothing to be afraid of. No pain at all. His staff are so helpful, knowledgeable and friendly, the whole process there was very easy, and now my mind is at ease knowing there is nothing wrong."
"Dr.Arnold answered all of my questions and made me feel very comfortable. The office staff were very nice and courteous"
"Staff are friendly and nice. Dr Arnold was as good as you expect, very knowledgeable, very kind and friendly. I went there being nervous but his demeanor was so calm and make patient comfortable that my nervousness went away"
"I felt he was knowledgeable and had more options. I would definitely recommend him."
"I have been seeing Dr. Arnold for many years now. He is such an amazing doctor, he truly is a kind soul. He makes you feel so comfortable. He actually listens to you and takes the time to answer your questions. I highly recommend Dr Arnold and his staff is also so friendly."
"Best gastro Doc ever. Listens, discusses treatment, recommends different approaches to good health. Always interested in your well-being."
"Great doctor and very nice staff, helps to have someone like this when you have health problems."
"Doctor Arnold did 2 procedures thru the last 5 years this time I had a consultation and as always he explained to me and gave excellent advise I am going to have surgery, I appreciate his time as always"
"Dr. Arnold is the best. Get personality. Nursing staff was very professional and good at doing their jobs."
"My Primary Care doctor referred Dr. Arnold. Dr. Arnold is very professional, personable, and easy to communicate with. The excellent staff was very professional, caring and everyone from the front desk, Pre-Operative Holding Area, and Nurses exhibited that compassion towards their patients. I highly recommend Dr. Arnold, and I will return to him as needed."
"Wonderful, as always! Best doctor ever!"
"I really don't know what say but the only that I which that drink had a better favor to it. Other than that, I had the greatest news and it was that I don't have colon cancel. Also I would like to thank all staff and doctor for their kindness while I was their. Thank you. Josef Heinz"
"They was very quick they professional, babe. It was very painless. If I had to do it again I will go there again it’s just that medicine before you go that you ain’t gonna like, but other than that give this doctor Pat on the back and his crew outstanding."
"I saw Dr. Arnold for the first time and I was very impressed with the time he spent with me. He went over my medical history, explained what procedures is needed, and made sure I was okay with them. I like the idea that he answered all my questions to my satisfaction, he just didn't rush me off as some doctor's does.. I would truly recommend him to anyone."
"DR.Arnold was very professional and courteous. I felt at ease talking with him. I would recommend to anyone."
"My mother had a colonoscopy last week and she was very pleased with the enthusiastic and attentive nursing team, especially Dr. Arnold is very professional and friendly. We feel like we are at home. Thank you so much Dr. Arnold and Dr. Harrison."
"In addition to being an incredibly competent physician, Dr. Arnold is one of the kindest doctors I have ever met. I would highly recommend him!!"
"I sincerely enjoy D hays beside manner. Getting a colonoscopy can be an overwhelming experience. I feel so at ease and confident in his care. See you in a decade, doc!"
"Visited with Dr. Arnold and his team. Professional, put me at ease. Everyone was pleasant and profesional. Overall a very good experience. I would recommend Dr Arnold if you are in need of a Gatoentrologist."
"Dr. Arnold was very attentive for our first meeting. He listened to all my concerns about my health issues. He is an excellent Gastroenterologist."
"My husband has been seeing Dr Around for years and it is now my turn. He is excellent and knowledgeable in his field. His kindness and compassion are wonderful to be around. I highly recommend him to any that are in need."
"The care received was excellent and the providers supportive"
"Friendly staff and friendly Doctor Hays professional made sure you were ok before he began the colonscopy procedure thank you for the location on 12850 toepperwein rd and making me as comfortable and calming me down"
"Dr. Arnold and his staff was very caring and they took great care of a cowardly lion. Thanks"
"Great staff and Dr Arnold was awesome I have no complaints …"
"From the greeting at the front door, consultation with Dr. Arnold and exit with necessary labs.. it was a professional and caring appt."
"I highly recommend Dr. Arnold and he has a wonderful staff🤗"
"I am extremely pleased that I began seeing Dr. Arnold for digestive issues in the beautiful modern Gastroenterology Consultants clinic in Live Oak. During out first office visit, Dr. Arnold was very personable and talked with me and not at me. He was very helpful in narrowing down my symptoms and I finally felt listened to and cared about. During a subsequent procedure, Dr. Arnold had great bed-side manners, was very caring and made the procedure an overall pleasant experience. Both during the office visit and procedure visit, all staff members were caring and attentive. I'm so glad I found Dr. Arnold and the staff at GC."
"For your colonoscopy needs i recommend Dr Arnold and his team . he is always thorough and explains everything . the procedure is painless and his team make you feel really comfortable and at ease"
"Dr. Arnold is the most caring doctor I know! He takes time to listen to your health situation but also personal experiences that may impact your health! I am so grateful for him!!"
"Everyone at the office was very nice and helpful from the moment I arrived to the very "end". All was explained to me beforehand by a great staff and afterwards with Dr Arnold presenting me with my results and unflattering photos. I have had this procedure before with another physician but this one was much better. The anesthesia used did not leave me loopy when I woke up so I was ready to go. Hands down or "bottoms up" they took great care if me!"
"Dr. Arnold was very nice and had quite a since of humor. Dr. Arnold and his team made sure that I was comfortable and explained the procedure. I was never in pain and had a quick recovery."
"Hate the prep! Love the Dr. !!!!!!"
"The entire staff were friendly and answered all my questions. Dr. Arnold was great in explaining the procedure. He explained all that was done after the procedure. I would definitely recommend Dr Arnold and his staff to others."
"First time visiting this Doctor. The staff was great and Dr Arnold was great. My appointment time was 3:00, got called back at 255 and was out of there in about 25 min."
"Dr. Arnold is great. Good listener, gets to the point when explaining information. I docked one star for having been left in the room waiting while they found someone to take my blood pressure manually. I had to flag down a nurse in the hallway after 15 minutes."
"Professional staff and very nice and sweet personnel , Dr Arnold was amazing and ensure I was treated with the outmost respect during the process , and after my procedure, Thank you all for all you do😃"
"I highly recommend Dr. Arnold for your Colonoscopy. He and his team were super friendly and informative. Everyone made me feel so comfortable being that I was a first timer, I was a little nervous. Everything went very smoothly and Dr. Arnold went over the results immediately, and was very attentive and helpful, answering any questions that I had. If you need a Colonoscopy, you are in good hands with Dr. Arnold!"
"Thank you Dr. Arnold and staff for being kind, professional and for the great care I received throughout my procedure."
"I recently was a patient of Dr. Arnold and was treated very well by Dr. Arnold and all of his staff. Although I was unconscious during the majority of our "interaction" he was very pleasant and professional. When it is time for my next "procedure" I will be sure to utilize Dr. Arnold and his team once again."
"My experience with Dr. Arnold and his team was excellent. They are efficient and they stay on schedule-no waiting around. Dr. Arnold always makes sure to give the test(s) that are needed until the answers are there. I would highly recommend him to anyone looking for a great gastro doc."
"Would give doctor more stars if i could. Very caring! Visits with doc are always very informative. Doc takes time to explain everything, never hurried to see next patient! Best doc ever!"
"Because of reasonably good health, I rarely have had to seek consultations from Dr. Arnold. When necessary, it's been a quality experience. Dr. Arnold is personable, thorough, a good listener and communicates well while listening to what I had to say as his patient. He did seem to challenge me as his patient to make my own decisions regarding any future procedures -- based on his input, recent applicable research and any past test results. I did have the opportunity to ask all my questions and while not feeling "rushed" during that process. Within today's medical community, in which many of its professionals seem sometimes disinterested in patients, Dr. Arnold's approach and demeanor is refreshing and engaging. The patient comes away feeling his/her issues have been addressed adequately. At least, I did."
"Dr. Arnold is very personable. Puts you very much at ease."
"Kindest most professional medical care experience I’ve had. Dr. Arnold Hays is caring, thorough and activity listens to patients’ needs and concerns. Been with him 7 years. Highly recommend."
"Doctor Arnold is simply the best. He knows how to make a patient calm with his concern and his fantastic 'bed side manner'. He has been my Gastro doctor for many years...simply because I trust his judgement. In addition the staff at the Topperwein facility is top notch. Definitely recommend Doctor Arnold and his staff."
"Actually, the patient was Ed. Everyone was extremely pleasant and efficient, the visit went well. If you need this done, this is the right doctor and place."
"Dr Arnold and his staff went out of their way to make me comfortable during my procedure. My colonoscopy went off on time, and as explained."
"I would like to share the great experience I had at Gastroenterology Consultants of San Antonio, from the moment I walked in, the front desk, the entire staff all the way to Doctor Arnold. Every last one very professional, extremely courteous and friendly. The colonoscopy procedure and recovery went very smooth."
"Facility was very clean, staff was very friendly from the receptionist to Dr Arnold. The bedside manner was up there with the best I've experienced but I'm lucky to have great Doctors. It's pretty much in and out. My appointment was 7am and I was on my way home at 8:45am."
"Pleasant experience. I did not have to wait for a long time. The receptionist was professional and helpful in reference to questionnaire. Dr Arnold was very attentive to my medical questions."
"My mother has been seeing Dr Arnold for years and he is an excellent gastroenterologist. He listens and addresses any concerns that she may have. My mother is 94 years old and recently had a polyp removed by Dr Arnold. The whole procedure went well and I can not say enough good things about Dr Arnold."
"Great personnel. Everything was done on time."
"Seen at appointment time. Dr Arnold is very thorough and a gentleman. Explained the procedure very well. I will definitely refer my friends and family."
"Dr. Arnold is the best Doctor I ever had. He friendly yet professional. He never gives up when something seems wrong until he finds a solution. I wished I had him ffor all my ailments"
"Dr Arnold and staff were very professional and made me feel very comfortable throughout the whole process and procedure."
"Doctor Arnold and his staff were very efficient and kind. Thank you! Beverly Neisner"
"Had a procedure done recently by Dr. Arnold he was very attentive, and kind. All the staff was kind and knowledgeable, will definitely recommend."
"Dr.Arnold and his staff were very nice, polite, and professional. I cannot speak more highly of them!!"
"Awesome team, great work by Dr Hays"
"Dr. Hays Arnold is so easy talk to and is an excellent doctor. He explains everything and makes you feel at ease. I highly recommend him."
"Personal, professional, polite and very knowledgeable."
"Friendly greeting Everything was explained. Met with doctors beforehand. In and out in a timely manner."
"Dr.Arnold and his staff were very nice, polite, and professional. I cannot speak more highly of them!!"
"Dr Arnold is a wonderful Dr. He's thorough, attentive and compassionate, and I highly recommend him for my friends."
"Everybody was very polite and very helpful. The staff even called me the following day to check on me. I was very impressed with the care I received. Thank you very much."
"Dr. Arnold provided excellent care in a very timely manner. I really appreciated the attention to detail and thorough approach. I would highly recommend Dr. Arnold"
"Very nervous about my first procedure, everybody was amazing, Dr. Arnold was great, and his whole staff was very professional and reassuring. Procedure was so easy like it never happened. The prep wasn’t fun, but that is to be expected. I was referred by a good friend, who is a physician, and he recommended Dr. Arnold as the best option."
"When I went for my colonoscopy, everything was like clockwork. The individual staff members worked in tandem with each other and knew exactly what to do. The entire procedure went very smoothly and was over before I knew it. Additionally, everyone I met was very professional, yet friendly, caring, and compassionate. It seemed more like visiting old friends than a medical procedure. I can't say that I look forward to my next colonoscopy in seven years, but I do look forward to being under the care and supervision of these same people. Thank you all, and especially thank you Dr. Arnold."
"Like most people, I was not excited to do a colonoscopy. However, the staff, nurser, techs & doctors here made this an easy experience. Dr. Arnold was warm, kind, effecient & a true professional. Thanks everyone for making my procedure a breeze!"
"Real friendly, nice environment make you feel comfortable"
"Dr. Arnold is so smart and kind. Has a comfortable way about him."
"As pleasant as a colonoscopy can be👏"
"Simply put, nobody does it better than Dr Arnold and his staff!"
"The procedure went well and the staff was friendly and professional."
"Dr Arnold is a phenomenal doctor and person! He ALWAYS has you feel comfortable even for procedures when you really don’t feel great! He makes you feel like you are his only patient and ensures you understand everything that is going on and puts you at ease no matter the situation! Absolutely recommend him and his team!"
"Dr Arnold is excellent, answers all my questions and give very good recommendations on future medical treatments."
"Dr. Arnold is the best we have ever used! He actually developes a bond with his patients and goes the extra mile to make sure we get the best care!!"
"I was referred to Dr. Arnold by my PCP Dr. Caulfield. The procedure I needed to have done was not something Dr Arnold handles at his practice. He was extremely helpful in helping find the ""on call" doctor who did the surgery. I got an appointment with Dr Thomas only to find out he doesn't do that procedure either, but he did refer me to someone what can help. I have an appointment for June 13th to have my Stoma repositioned thanks to Dr Arnold's help. I would recommend mend him to anyone wha needs his services. thank you, Jim Sharon"
"When I called to get an appointment with Dr Arnold - on the recommendation of my oncologist due to some concerning blood work - there were no appointments available until August (this is April). I was told by the scheduler to have my doctor make a formal referral, along with the labwork - and Dr Arnold had his staff schedule me for a procedure right away - no waiting! He was compassionate and caring and explained everything thoroughly. I’d highly recommend him to anyone. Oh and everyone on his staff were friendly and caring, knowing how nervous I was. Very impressed with this medical practice!"
"Dr. Arnold has a friendly and caring manner. He takes time with every patient and he tells you all that is relevant to your situation. The nurses that work with him are also very dedicated and caring. I would go to him again if warranted."
"Thoroughly professional and very efficient. Hand carried through the process with explanations the entire way. Dr. Arnold is the best. Polite, cordial, exceptionally professional, every question answered. He garnered my trust quickly. I have recommended him, and his team, to family members and friends without hesitation."
"They treated me with the up most respect and were very friendly. I definitely would go back, when its time."
"Great experience, except for the waiting one hour past my scheduled appointment time."
"I will never go to anyone else."
"My experience with Dr. Arnold and his staff has always been a positive one. They care about their patients and I will never change and move to another Gastro doc. Thank you guys"
"I suffer from anxiety, but I felt comfortable and at ease. Dr Arnold and staff were extremely patient and attentive to my anxious needs. The process was quick and I was at home straight away. I received a phone call a day later to check if I had any questions or concerns. I would travel 3 hours again, if necessary. Highly recommend and spreading the recommendation to family and friends as well."
"Dr. Arnold and his staff is the greatest! I would recommend to my family, friends and to all using Dr. Arnold and his staff for consultation and any procedure that may be needed for treatment. Thank you Dr. Arnold and your staff for caring for me during my visit."
"Dr. Arnold and all of the staff at Gastroenterology are very caring and professional. They are going to help find an answer and take care of your needs. Gut health is important. They will help you get back on track. Thank you Dr. Arnold and Team!!!"
"Dr Arnold and the staff were very professional and caring for my visit. I highly recommend the team and facility."
"Dr Arnold explained, in terms I could understand, the stomach problems I’m having. He prescribed meds to help the situation. He took the time to advise me on some personal situations that were making the stomach issues worse."
"I saw Dr Arnold for GERD and Barrett esophagus issues. He is extremely knowledgeable communicates well with compassion."
"Great team of professionals!!!"
"A very pleasant and professional environment!! from the people at the desk, nurses, anesthesiologist and especially DR Arnold, thank you. I will definitely recommend this clinic."
"My long time Gastroenterologist retired and I scheduled an appointment with Dr. Arnold based on my daughter's recommendation. The visit with Dr. Arnold was one of the most pleasant and productive experiences I could have hoped for."
"I was really nervous as this was my first time being sedated. All the staff was great, from the receptionist to the nurses. Thank you for putting my mind at ease."
"I have been a patient of Dr. Arnold's for quite a few years now. He and his staff have taken care of me through some difficult medical situations. They are all competent, caring and simply the best."
"The staff and team were fantastic and made each visit easy and stress-free. Dr. Arnold is the best! Many thanks !"
"Very professional. Felt comfortable with everyone especially Dr. Arnold."
"Always a pleasant experience at this facility."
"Dr. Arnold and his staff were very friendly. They made the process as easy as possible. They even checked on me the next day to make sure I was doing well."
"Dr.Arnold is a compassionate and caring person, he is patient and his explanations are clear and understandable. Have recommended him to several friends, which clearly states that I am quite confident in his diagnosis and as an excellent doctor."
"Dr Arnold is a very good doctor. He is very nice and explains everything to make it easier to understand. He takes the time with you and always asks if I have any questions or can do anything else for me. I would highly recommend him to all my friends and family"
"Good morning I would like to say how great the experience was from start to finish how everyone answered my questions and made me feel comfortable . Doc Arnold came out and explained everything Thanks again for the great experience. Samuel Williams"
"I can't say enough good things about what really was looking to be a crummy experience. I needed to get in for a procedure ASAP. Dr. Arnold and his staff made it happen within days. They could not have been nicer, kinder, more patient and more graceful from the moment the appointment was booked all the way to my escort out the back of the facility when all was finished. I'm so grateful - Thank You!!!"
"Dr Arnold is amazing. He listens and is so kind and helpful. He truly helped me. All the staff there is great also."
"I was very impressed with my entire visit at Gastroenterology Consultants of San Antonio. I arrived a few minutes early and minutes after I sat down I was called back for my appt. The staff was friendly, kind, and helpful with every single aspect of my appt and scheduling for a procedure. I saw Dr. Arnold and he was the kindest, most caring and compassionate doctor. he really took interest and was never rushed and I left there feeling as if I had been blessed with the best Gastroenterologist EVER! I cannot say enough good things about my experience and would only encourage anyone to stop worrying/suffering and go see Dr. Arnold. I felt totally at ease and know I am in the best hands."
"From the moment I walked in until the moment I walked out I was met with smiling faces and such caring staff. Dr. Arnold remembered me from SEVERAL years ago when he saved my life when I was diagnosed with diverticulitis. I truly appreciate all the staff members and Dr. Arnold, it means a lot when your worries are put at ease."
"Dr. Arnold was awesome. Made me feel totally at ease before performing a colonoscopy on me and was very clear with my results afterward. My entire experience at Dr. Arnold's office was awesome, including all of the support staff and everyone in the operating room."
"All staff members are very professional and friendly. I was taken in quickly and everything was explained to me. Dr. Arnold always make me feel very comfortable with all aspects of the procedure. I will always be timely with my colonoscopies and always use this facility and MD."
"Dr. Hays Arnold is a kind and compassionate Gastroenterologist. He took time to listen to me and explain the outcome of the procedures. He has a great bedside manner. In my book, he is number ONE. I couldn’t have asked for a better physician. I am truly blessed."
"It was my first time going to Dr. Arnold. Everyone was so nice and friendly. My procedure went better then I excepted."
"Dr. Hays is a doctor that will listen to your health and needs."
"Staff was very patient & kind(which is hard to find). They kept me very informed of the process. Dr Arnold & his team are wonderful."
"Dr. Arnold is very caring and made me feel comfortable before my procedure."
"Dr. Arnold is very personable; his bedside manner is impeccable. He made me feel very comfortable during an uncomfortable process. He is the type of doctor you can respect So glad I found Dr. Arnold."
"Perfect experience."
"My experience with Dr. Hays Arnold & his staff was outstanding. They informed me about the procedure & told me step by step what was taking place. They were very kind to me from beginning to end. I appreciated the care they gave me & how quickly he was done. Thank you Dr. Arnold to you & your staff. 😊"
"The Doctor & supporting Staff were friendly and conforting, they followed up made sure I had no complications & in good health. Great all around experience"
"Everyone was friendly and attentive."
"Dr.Arnold is one of the best physicians I have ever met. He is kind, compassionate, listens to your concerns and is a very knowledgeable physician and especially as a gastroenterologist. He will go out of his way to assist you in your medical needs and a good person. I have known Dr. Arnold for 14 years and would and will continue to see him as my gastroenterologist."
"Dr. Arnold is the best. He knows my issues, helps me manage them and anticipates what need to be done before it is a issue. Highly recommend."
"Wonderful people from the Dr. Arnold to all of his staff. This was my second visit, their professionalism, customer service, wonderful smiles just made me feel at home and comfortable. From your first visit getting info ready for your procedure, to the day of your procedure, to the completion of your procedure you are kept informed of every step. Awesome staff."
"Dr. Arnold is wonderful, so helpful and personable. He shows that he cares about his patients and has taken great care of my husband going through cancer treatments. we would recommend him to everyone we know."
"This appointment was great. Doctor and nurse were both professional and helpful and they listened."
"It was a very efficient process for something that I really wasn’t looking forward to. Staff were very helpful. They have it down to a science. I was very impressed. Thanks."
"This was my first visit to this establishment. Dr. Arnold is The Best!!!!! He explained results before I left which was mind easing."
"I love Dr Arnold, he is so kind & really cares about his patients. I feel very comfortable talking about my health issues. He is very compassionate. Over all he is a wonderful Dr ."
"Dr. Arnold is an excellent, caring, compassionate doctor. He listens to everything you have to say. I trust Dr. Arnold with my medical issues and have full confidence in him."
"Awesome provider! Down to earth and easy yo talk to."
"Thank you Mr. Dr.Arnold ...I'm happy that my colonoscopy went very fine ...and in good health leading up to my appt...I will be there again in 10 years ....Thank you all so much ..."
"Dr. Arnold was great, he takes his time to explain everything. I work in the work as a nurse but he still took his time to answer any questions I had. I would recommend him to anyone."
"Dr. Arnold and the entire staff are simply exceptional. Courteous, professional, and a true concern for the patient's well being. What's more, and probably what's most important, when you leave the clinic you feel confident you have had the best medical care available."
"Super professional, very friendly and on time. Dr Arnold is excellent - he explained everything prior to procedure and his follow-up communication was greatly appreciated. Thank you!!"
"I have trusted Dr. Arnold for over a decade with my care. He is a great listener, very supportive and empathetic and willing to explore all the treatment options with you."
"Very competent staff and Doctor. Have used other Doctors at other places and I am much happier with this Group."
"My appointment went really smooth. I was taken into my appointment about 15 minutes past my time, but once I was in the room things moved quickly. Dr Arnold came in and walked me through the entire process so I’ll know what was going to happen. Then the nurse came in and talked to me about what was going to happen. What the anesthesia would be and how it would work. She made me feel really comfortable and safe. Once the process started, it went by really fast with no issues. I would recommend Dr Arnold to anyone!"
"Dr. Arnold has been my primary GI for years now. I could not imagine being in the care of another doctor. He has treated me and my family in the past and has always taken impeccable care of us."
"Excellent staff! Communication was wonderful. Dr Arnold was also very informative and took his time explaining results from the colonoscopy. I would highly recommend him as a physician."
"This is the most comfortable I’ve ever been in a doctors office. Even speaking about the most uncomfortable topics Dr. Arnold was so polite and explained in detail so I could understand my diagnosis better. The staff here is amazing! One of the receptionist came to the rescue with my card I had dropped from my wallet at the front desk! Everyone at this practice makes you feel like your the star of the show and is extremely professional. If I could give a ten star review I would! Absolutely Love this place!"
"Very professional and helpful. Thanks"
"Dr. Arnold was very easy to bond with as his personality is extremely warm and pleasant. He represents being very knowledgeable and cares about his patients."
"My wife recently had a procedure done with Dr. Arnold and she stated that the staff and Dr. Arnold was amazing and the entire process from start to finish went smoothly.Thank you guys for taking care of my wife and keeping her at ease."
"Everyone was absolutely professional, compassionate, and on time. I had no discomfort with my procedure and received great communication from Dr. Arnold and his staff. I was nervous about the procedure before having it done, but I would have no qualms about seeing Dr. Arnold again for any care I needed. The experience simply could not have been better. I would refer anyone I know to Dr. Arnold for compassionate, quality care."
"Excellent Service. Dr. Arnold is a pure professional, extremely knowledgeable and efficient. He put me at ease from the beginning and took his time to ensure all my questions were answered."
"Both Dr Arnold and his staff are extremely professional and treat you with dignity at all times."
"Dr. Arnold and the staff at Gastroenterology Consultants have made a lifelong patient out of me. They exemplify true professionalism. The care and treatment I received was outstanding!"
"Dr Arnold and staff were very professional and caring throughout my procedure. They always let you know exactly what to expect."
"While a colonoscopy is necessary, it's often dreaded, but my experience with Dr Arnold and his practice were nothing short of amazing. The staff was friendly and efficient and Dr. Arnold did a great job explaining the process and the results after. I highly recommend for any of your gastro needs."
"My wife and I were introduced to Dr. Arnold through an article in the Herald Zeitung about one of his patients. She was suffering from the same ailment my wife was having problems from. She called Dr. Arnold's office and he helped her immensely. I decided that I wanted him to be my gastro guy as well. We love him. He is affable, warm, listens, has immense expertise and we both enjoy seeing him and, in some cases, he has performed procedures on both of us. We could not be happier with this wonderful human being. Dennis and Sandy Slattery, New Braunfels, Texas"
"Everyone was polite and efficient. Dr. Arnold was interested in what I expressed an gave me some helpful insights and suggestions"
"Dr. Arnold has been my GI physician for about 10 years. I recommend him and his office staff highly. They are always professional, caring, and timely with their care."
"Very professional, friendly, and quick! I would highly recommend these professionals!!"
"Dr Arnold has been a very considerate doctor when discussing my gastro problems. Always listens and explains so that I can understand and is very willing to explore new ideas. I was recommended to him years ago and very glad he is my doctor."
"Dr. Arnold is a fabulous physician and such a nice person. He takes time to listen to you and advise on your treatment. There is not one bad thing I can say about him. Highly recommend him and feel really confident being under his care."
"Dr. Arnold is a very good doctor that I have complete confidence in due to his professional demeanor and his ability to relate to his patients. He carefully explains health status and medical procedures. His concern about his patient care is genuine!"
"ALL OF THE TEAM MEMBERS WERE VERY PROFESSIONAL. NURSES WERE INFORMATIVE OF PROCEDURE TAKING PLACE. NO DISCOMFORT AT ALL. THANKS DR. ARNOLD FOR A VERY COMFORTABLE EXPERIENCE."
"very good and easy process. painless. the best sleep of my life."
"The Staff are the most comforting people I have ever spoken to from any doctors office. All my anxiety regarding the appointment and conversations was put at significant ease by the staff... no words can express, the difference that makes. Don't know what I expected, but again, as awkward as it sounds, the experience (and the procedure) was comfortable and reassuring. Dr. Arnold and the Staff at Gastroenterology Consultants of San Antonio are absolutely Top Notch. Thanks again. Roland"
"I have been a patient of Dr. Hays Arnold for a few years. He has always provided me excellent professional care. I highly recommend Dr. Arnold."
"always ready to listen"
"Dr. Arnold's time was unlimited to hear my grandson's issues. He explained what should take place with my grandson's issues. My grandson is non-verbal (cri du chat syndrome). Bed side manners: excellent. It's difficult to encounter a doctor with great manners. Dr. Arnold is also my gastroenterologist. I recommend him as a "go to" gastroenterologist and look no further."
"I’ve been seeing doctor Arnold for years, definitely one of the best I’ve ever had the pleasure of meeting, I always feel that all of my concerns were addressed and that I was informed of everything."
"Dr. Arnold and Gastroenterology Consultants of San Antonio have been my provider for a number of years and i have complete trust in them to provide me with the best care available. My recent procedures were completed on time, professionally and thoroughly. I would not hesitate to recommend Dr. Arnold and Gastroconsa for anyone's gastroenterology needs."
"I always feel better after an appointment with Dr. Hays Arnold . There is always a wait time, but it's ok because I know that I will get the same undivided attention that he gives everyone - because he cares. I made this move to Dr. Arnold about 2 years ago after being disappointed with a doctor I had been with for 8 years. Wish I had done this sooner!"
"I was nerves not because of the doctor but other people were sharing there experiences from back in there days and not was like they said my experience was very pleasant in and out literally. I need to have something else done and definitely going back."
"Dr. Hays is a very attentive, friendly, ethical, and knowledgeable gastroenterologist. Besides being a gentleman, he has wonderful bed side manners, an empathetic and undoubtedly humane doctor. Rarely you find such a doctor nowadays when medicine in our country has become -sadly- so impersonal, cold, and ‘administrative’."
"I met Dr. Arnold when he arranged my endoscopy, he was very prompted, everything was quick now we are just waiting for results. Very pleased with his bedside manners, very comforting I know I'm in good hands. Thank you for making thus process easy."
"Dr. Arnold and all the staff were wonderful. They are friendly and well organized. I felt well informed and the process was quick and painless."
"Dr Arnold, and his staff is the most caring, friendly and easy to talk to people ever. They make you feel at ease, from the time you enter the building until the second you get in your car and leave."
"This is my second colonoscopy with Dr. Hays Arnold and I’ll be back again in 7 years. The staff is very caring and always let you know what they are doing. The Doctor explained what was found after the procedure and sent follow up notes for my review. I felt I was in very capable hands and highly recommend Dr. Arnold."
"I recently had the old dreaded Colonoscopy procedure and Dr. Arnold and staff did a fantastic job, they were very professional and gentle!! Ha. Seriously I would recommend Dr. Arnold to anyone in need of a quality scope. It is very important to have this procedure done especially if there is a history of Colon Cancer in your Family as there is in mine. Contact Gastroenterology Consultants of San Antonio for quality health care."
"I was impressed with Dr. Arnold. He took to time to talk to me about my situation and was very understanding."
"Dr. Arnold is the best! Very knowledgeable and super nice! Took his time and answered all my questions. Definitely one of the best doctors in the business."
"One of the most caring doctors I have ever seen"
"Dr Arnold is the only one who finally discovered the source of my persistent problem…I had been miserable for months and am now starting to feel like I’m heading in the right direction..The staff is wonderful making sure you feel at ease and comfortable…I will never go anywhere else for these procedures"
"I was happy with my visit with Dr. Arnold. He listened to all my questions and provided answers that informed my choices."
"Very good experience with my appt. Dr Arnold was very knowledgeable and personable. Provided details and options for best health care decision."
"Dr Arnold is the best Gastroenterologist I've ever been to and he has a wonderful staff. All are respectful and very friendly, especially Dr. Arnold. He and his staff make you feel very comfortable the whole time. Once you get your gown on and they make you nice and comfy in a bed, they come talk with you and make you ready for the Colonoscopy procedure. Then they roll down the hall to a dimly lit room where the Dr. Arnold will say hello as well as a few others in there, then they say, time to go to sleep. Next thing you know they're waking you saying its time to go home and your wondering, Wow, already done! Then Dr. Arnold will come by and let you know the results and say his goodbye. Ya gotta love him and his staff!"
"Everyone was very professional and took very good care me. The nurses and Dr.s were with me every minute and told me everything that was going on. Great people Thank You for taking so good care of me. THBJr"
"Had a super smooth experience during my recent colonoscopy. Was in and out in no time. Had zero issues with the anesthesia and would recommend this doctor and clinic to anyone who wants to have a smooth procedure done. Thanks"
"After months of procrastination, I was able to finally commit and complete my procedure. Words can't express how professional and caring Dr. Arnold and his staff are. I instantly recommended my wife to go and see Dr. Arnold when her time comes. I would like to thank them for making a seemingly difficult process, very simplistic."
"Always ready to make you comfortable, even with major health problems, they always made me comfortable and appreciated. There's nothing to big or small ,they can do it all."
"Dr.Arnold was very kind and has an excellent "bedside manner". He gave me test kits to use at home to try and diagnose my gastro problems. I previously had a colonostomy from a practice on Stone Oak and I was extremely dissatisfied. The gastroenterologist had me go through a colonostomy and told me there was" nothing wrong". I asked her what I could do to control my symptoms, and she said " take peppermint oil before eating" No other tests were offered because she stated IBS was incurable and it was not something she could prescribe for it. To say the least, I didnt get any better. I'm lucky to find a Gastroenterologist that is willing to test for something that could be treated."
"Dr. Arnold is a fantastic Gastroenterologist. He is very intelligent and keeps up with the new technology and new advancements in the area of gastroenterology. Also, he is very personable, he will tell you what is on his mind weather you like it or not, he is very skilled and offers years of experience. I highly recommend Dr. Arnold you will not be disappointed."
"Dr Hays is very informative, concerning my colon, and about me needing any further tests. I especially appreciate how concerned he is, and makes me confident, with how he has been with me, at my last test. (Procedure ). With my age being 83, it was a relief, not to need another, unless problems come up in the future……an excellent experience! Thank you, Estella (Kay) Pannell"
"Dr Hays Arnold is such a kind and caring doctor and I'm so glad I found him for my healthcare needs. He takes the time to listen to his patients and he truly cares. Everyone I've dealt with in his office have always been very nice and a pleasure to talk to."
"Very pleasant experience."
"Everyone was very friendly and showed extreme care for me while I was there for my procedure."
"Dr. Arnold is my favorite doctor in San Antonio. As of October 3rd, I have been here for a year and it has been really tough to get my health care going. So glad that I got in with this clinic."
"Dr. Arnold and his team were very professional and everyone seemed to be concerned with my well being."
"The staff are friendly and helpful. Dr Arnold took time with me and explained everything clearly which put me at ease. The check-in is a little slow but it is a very busy office. I would recommend them."
"I am disappointed that no one has followed up with me since my procedure or scheduled a followup appt. Never heard the results of the biopsies. Stretching the esophagus helped alittle however the problem still exists. I can only eat soft foods. Threw up cooked broccoli today. I am concerned that my CT stated a defective fundaplication but dr said it was nothing. I also asked my endocrinologist if the Julicity injection i use for my diabetes would cause any gastro issues. It does decease my appetite which is fine as i needed to lose wt . and lower my A1C. Im hoping to find out what is going on with the stomach. Judy Creller I really do like Dr Arnold."
"Dr Arnold is kind and professional."
"Dr. Arnold was very open and honest with me about treatment options. While he could have attempted to perform additional treatments, he told me that there was little chance of it rectifying the situation. Establishing that level of trust from a single visit is hard to do, but Dr. Arnold's candor immediately established a level of trust and rapport."
"This was my 2nd colonoscopy, about 10 years apart. Process has greatly improved! Prep was much easier than last time. The entire staff was was excellent. Very professional, very compassionate. To me, it didn’t seem like I was there more than 15 minutes all total. No pain at all. Dr Arnold spoke with me after the surgery. Was very reassuring, and gave me written information as well. Would highly recommend."
"Dr. Arnold and the staff were very welcoming and friendly. I felt like Dr. Arnold really listened to me and was there to help."
"Dr Arnold was wonderful. I have had several colonoscopies and this was by far the best experience. He was kind and made me feel comfortable and cared for. I would highly recommend him."
"If at all possible, I will never go to another gastroenterologist or clinic. Dr. Arnold is as professional and as kind as anyone you will ever meet. Every time I have had an Endoscopy or Colonoscopy, the staff, nurses, and all doctors involved are the best. You can add a "+" after that 5-Star Rating!"
"So this was the first procedure(colonoscopy)that I'd had since my husband passed away and so I was a little emotional but all of Dr. Arnold's staff was amazing. They understood my situation and every single one of them made me feel at ease even up to Dr. Arnold. They ensured that I understood every step in the process and continuously provided reassurance throughout the whole process. Dr. Arnold and staff you guys are amazing."
"A very pleasant experience even though it was a colonoscopy. Dr Arnold is attentive & very personable. His staff of nurses, doctors and front desk attendants were all great to work with also. Will definitely return."
"The facility, the staff and Dr. Arnold did an excellent job with my procedure, they have a smooth running, efficient facility, caring & professional staff and Dr. Arnold has an excellent bedside manner. Everyone went out of their way to make sure I was comfortable and well taken care of. I highly recommend Gastroenterology Consultants of San Antonio!"
"My experience with Dr. Arnold was a very positive experience beginning with the reception staff. The receptionist was very helpful by explaining everything to do with my appointment. The positive experience continued into the examination room. The medical assistant was very professional and pleasant. Dr. Arnold came in explained the procedure to me, went over what I needed to do to prepare, and the recovery process. When finished I was very relaxed and comfortable about the upcoming procedure. Finally the checkout. The person explained the process of receiving my prep supplies and the need for someone to drive me home. Over all my experience was very positive, professional, and comforting."
"Very pleasant experience. Procedure was over before I knew it had started. Great staff and doctor."
"Nothing more pleasing than a super doctor with awesome communication and bed side empathy. Kudos to Dr. Hays Arnold and the entire staff at the Gastroenterology Consultants of San Antonio, all top notch. Its a blessing to be guided from the moment you walk in though the end of these pesky procedures."
"Dr. Arnold is an excellent doctor. His staff is equally as competent. I would highly recommend Dr. Arnold & Gastroenterology Consultants of San Antonio."
"I had a positive experience - every single staff person was nice (on phone and in person). I had to reschedule twice and they were helpful getting me the time that worked for me. After my colonscopy, Dr Arnold was very nice and friendly and sat with me to explain my results."
"I did not have to wait long to see the doctor. He was so nice and explained everything. The whole experience was made better just by his caring manner. Thank you very much."
"I got an appointment in a timely manner. The staff and doctors were excellent. Dr Arnold was very friendly and explained everything to my satisfaction. I would recommend them n"
"Gastroenterology Consultants have a great reputation! Front desk staff, nursing and doctors are courteous, helpful, caring and considerate to patients and families. I have had chronic and seriously painful GI issues since 2001and received treatment in other states by good doctors. When I became Dr. Hays Arnold patient ~2016, I have gotten answers to problems that other doctors couldn't understand. Dr. Arnold has a wonderful bedside manner, excellent communication skills, a warm manner that makes you feel at ease. He is trustworthy, considerate and takes time to answers all questions. I highly recommend him to everyone!"
"Dr. Hays and the staff made this procedure probably as easy as it could have been. I cannot say I enjoyed the procedure, but it did go so much better than I feared it would. I had such serious reservations and anxiety about it, that I had put it off and put it off. When the time comes to go through this again, and it it will, I'll be back to GCSA. They accepted my fear, made things as good as they could, and best of all, they didn't kill me."
"Well, I slept through it so I can’t comment on the important part other than to say I was glad to be asleep. Before and afterwards Dr Arnold and the staff were prompt, and helpful. I would recommend the Dr Arnold and Gastroenterology of San Antonio to anyone."
"This was my second visit with Dr Arnold and his team, and again I was thoroughly impressed with the care I received from a very professional staff. From the folks who handled the intake paperwork to recovery and discharge, I felt at all times like I was in good hands. It all starts, of course, with Hays Arnold--a real pro and a person I completely trust with my healthcare."
"This was my second colonoscopy with Dr. Arnold. He is a very caring and professional doctor. I highly recommend Dr. Arnold. His staff were all friendly and efficient. Procedure took less than two hours from arrival to departure."
"My experience was pleasant and the staff was very professional and courteous. They run this place like a well oiled machine."
"Both my mom and dad had their colonoscopy in late August and early September with Dr Hays and they had an amazing experience here. Every staff member they came across were extremely friendly and accommodating. They have nothing but praises for the five star treatment they received. Thank you."
"Dr. Arnold is an excellent doctor. The appointment was a virtual visit. I actually felt like it was an in person visit. Dr. Arnold helped me feel more comfortable."
"Dr. Arnold is the best in Texas! I couldn't ask for a better, more understanding, or kind doctor for both upper and lower GI issues! I absolutely recommend him to anyone. You will be in great hands 😊"
"Dr Arnold makes a stressful situation very calm and I feel very comfortable. He explains the results in a professional caring manner and I don’t feel like he is in a rush when he meets with me after the procedure. I also want to commend his staff, especially his nursing staff for being very friendly and patient. I highly recommend Dr. Arnold."
"I check in about 6:30 am and by 6:45 am I was taken back to start my procedure process. I think it was about 7:15 am when the rolled me back to my room to conduct the procedure, by 8:30 am I was completely done with my procedure and about 9:00 am the walked me out to my wife waiting to drive me home. I was treated with the upmost respect, and the kindness from everyone that I came in contact with was unbelievable. I have never met a kinder group of professionals. I would like to thank all of the staff and appreciate all you."
"Dr. Arnold was very pleasant and gave me all information I needed. I didn't feel rushed, it was like he knew me for a long time. I would definitely recommend him."
"Dr. Arnold is a very caring professional with a compassionate and warm disposition for his patients. When he enters the exam room, you have his complete attention for him to listen to concerns, make his diagnosis and explain it in as many words as are necessary for a proper understanding. He is a superb diagnostician, much superior to others I have previously seen. I will strongly recommend him to anyone."
"I recently had a colonoscopy here and found it very professional while at the same time personal. The staff was extremely friendly and caring. I would recommend them highly. Dr. Arnold explained everything to me in an informing way. Thanks to all, Robert Logsdon"
"Good the people were nice and attended to me"
"They were very professional and calm which makes me calm. The doctor very gentle and caring and so was his staff. I did lose a crown from my tooth during this but...they were professional !"
"I was pleasantly surprised to see that your company works well with the VA. Dr. Arnold was super professional as was his entire team. When its time for my wife to get the exam (in about a year) , I will send her your way (if you are still working with UHC). I had no ill effects from the procedure and could not be happier with the results! Thanks again. Michael White"
"Everything / everyone was very professional & polite. I felt I was in good hands."
"Very efficient office with great people. Highly recommended this crew."
"Dr. Hays was so very nice and professional and put my fears to rest. I’m so glad I found him and will continue using him as needed."
"This was my first visit with Dr. Arnold and his staff. Everyone were very kind; especially Dr. Arnold. He is very upbeat and positive and make you feel welcome and he will take care of you. And especially he sat down and talk with you after the procedure. I was very please with the visit and I do highly recommend Dr. Arnold to take care of you."
"I cannot say enough good things about my experience. I did feel rushed when I was taken back and answered questions. Kept being told they were ready for me so she would ask questions quickly. Uneasy feeling especially when she repeated they were waiting on me twice after the first time. Once I was taken back my experience changed. I was reassured and put at ease with the nurses, anesthesiologist, and Dr Arnold! I knew I was in good hands and everything would be ok. I would and do highly recommend Dr Arnold! Great bedside manor!!"
"I would rate my experience with Dr. Hays Arnold a 10 out of 10. His staff is professional, kind and knowledgeable. I appreciate how in detail Dr. Arnold answers my many questions. He is patient, prompt and thorough."
"Dr Arnold was professional, went over the process and follow-up after the procedure was complete to make sure I was good before I left. The entire nursing staff was very kind, helpful and made sure I was comfortable. I was very impressed with the team. I recommend Dr Arnold. Good Job"
"Great communication before and after procedure, Doctor Arnold has a wonderful team and easy in and out procedure. I was very well taken care of."
"Dr Hays is the most friendly, professional, honest and up to date on medical issues. He is 1 h*!!@ of a Dr."
"Dr Arnold is very knowledgeable and did a great job making me feel comfortable with the process!"
"Great doctor very caring and informative. I highly recommend him. He has been my Gastroenterologist for many years now."
"Dr. Arnold is AWESOME! In fact everyone at the Gastroenterology Consultants of San Antonio are awesome. All were professional, efficient, courteous, considerate, and respectful from entry to exit. Highly recommend these specialists, especially Dr. Arnold!"
"My Virtual Appointment with Dr. Arnold was short but very informative. Dr. Arnold seemed very friendly and I look forward to meeting him in person. The entire Gastroenterology Associates staff was very efficient and I was very satisfied with my appointment."
"Dr. Hays Arnold was wonderful! He listened to me, explained what he felt the next step should be, and made sure I understood exactly what would happen next and why. I am so glad I was finally sent to a doctor who actually cares about hus patients!"
"Great people there, from the beginning appointment set up through the procedure itself. The actual procedure is a piece of cake, well explained both before and after. My only negative experience was the preparation the day before having to drink that nasty gallon. Too bad there isn't another or better way to prep for the procedure. Thanks to all associated with Dr Arnold."
"Dr Arnold & Team are highly professional and personable.... GREAT TEAM that takes care of your concerns..."
"Dr. Hays Arnold is a true professional who is kind, sensitive and caring. I appreciate the time he took to explain everything in detail."
"I was delighted and very pleased to meet Dr. Arnold. He took his time talking, explaining and discussing with me my concerns and listening tentatively. He did not rush and was genuine sincere. Thank you Dr. Arnold for treating your patients with such care. The staff was exceptional as well; rarely seen now a days. Thank you all."
"I want to thank dr. Arnold and his staff for the 'efficient and WellCareof my recent visit I would recommend them to anyone with the same condition as myself"
"I truly enjoyed my experience. I was praying all the way there and when I walked up to the desk it was a coming experience. Everyone was so helpful in explaining everything and making me feel I had the best team. Dr. Arnold and his staff was funny but very professional. I appreciated the two juices because I was so thirsty. I couldn’t ask for a better team during this time. Be blessed"
"The whole staff was both professional and personal giving all the help needed. Will definitely recommend to others"
"I had an exceptional experience with Doctor Hayes and the whole floor at my visit. I came in a month early and they professionally found a time to be seen and i felt they really cared for my efforts the night before!!! 5 stars!"
"Dr. Arnold is truly the kindest and most caring doctor I've ever had throughout my journey with Crohn's disease. He is knowledgeable, and always makes time to explain anything or listen to your concerns. I honestly could not recommend a better gastroenterologist."
"As pleasant experience as it can be. Had my 5 year follow up and everything was great. Very friendly staff. Great Nurses and Dr. Hays is always very friendly and tells me everything."
"Dr Arnold and his staff were AMAZING! I was greeted with a warm welcome and they all made sure to communicate procedures and made sure I was comfortable. What could Have been somewhat unpleasant turned out to be a positive experience. Dr Arnold also was great at communicating his findings and ensuring that I understood. I highly recommend Dr. Arnold"
"Professional, helpful, and friendly throughout the process."
"The facility was extremely accessible. The staff was professional and efficient."
"2nd time having to be seen by Dr Arnold. Each time he has been very kind, his bedside manner is great. I would recommend him to my family and friends."
"Dr Arnold listens and helps work through a solution without making you feel uncomfortable or embarrassed. He is very knowledgeable and explains well in layman’s terms. He is extremely friendly and kind. Does not make you feel rushed. His staff is professional and friendly. Unlike other doctor offices my time was respected and I was seen very close to my scheduled appointment time."
"I met Dr Arnold for the first time before the procedure and after the procedure he sat down next to me to explain the results and answer my questions. I appreciated that he didn’t stand in front of and talk down but took time even though they were busy."
"Staff was very friendly and helpful. Explained procedure to me and answered any questions I had."
"Very nice facility. The doctors and staff are excellent. I even got a personal text from my doctor on Super Bowl Sunday with results of my test! That doesn't happen very often."
"Wicked impressive! I highly recommend this facility for anyone experiencing gastro issues. From initial consult to the actual procedure, Dr. Arnold and the entire staff were amazing and totally professional, while at the same time being compassionate and empathetic. My endoscopy was scheduled for 7 am; at 4:30 am, my wife and I were at the emergency vet clinic and had to euthanize our 14 year old dog due to kidney failure. When we showed up for our appointment, we had a box of tissues, red eyes, and in bad shape. Everyone was extremely caring and really made us feel much better. I had absolutely zero issues after the procedure. I give these folks my highest recommendation."
"Went to Dr. Arnold on referral....and will forever be thankful for that! Great Doc, not in a hurry, listens....cannot recommend enough!"
"Dr. Arnold and his staff were outstanding!"
"Prompt and friendly staff, nice and spacious facility too. Dr. Arnold was professional and easy to talk to, didn’t over complicate his diagnosis and treatment plan 👍🏼"
"I have seen Dr. Arnold on numerous occasions. Dr. Arnold explains everything in detail to ensure you understand procedures, results, and the path forward. Dr. Arnold and his staff are very personable and make you feel very comfortable. Very satisfied with the service provided to me."
"Dr. Arnold is always easy to talk to and extremely informative. I refer all of my patients to Dr. Arnold because I know they will be treated with the highest standard of care and compassion."
"Dr. Arnold provides excellent medical care. The entire staff is knowledgeable, engaging and courteous. The facilities are top-notch which helps make appointments less stressful. Overall pleased with the level of expertise and detail involved in treatment. Highly recommended if you need his specialty!"
"Because we are new to San Antonio, Dr. Arnold was highly recommended to my husband and me by family members and doctors alike. We were not disappointed! He is personable, knowledgeable and understanding. He took time to listen to us, and even walked us to the door as we were leaving! His office staff is also efficient and caring. We are pleased to have him as our gastroenterologist."
"Dr. Arnold is easy to talk to. He lays out what is going and what you can do about it. I have never had to wait long to see the Dr."
"Dr Arnold has an amazing bedside manner and never makes you feel rushed. He takes the time to make sure you understand your diagnosis and treatment options. Wish there were more like him!"
"This office has such great and caring staff. Dr Arnold is such an amazing doctor who always makes me feel so cared for and about. He knows his stuff and explains it so you do too. He’s awesome!"
"I had a great experience, they were very informative about my procedure."
"Dr. Arnold and the associated nurses, anesthesiologist, etc. did a great job. Everything was coordinated and communicated well. They did a good job of answering any questions I had and making me feel comfortable. I woke up feeling pretty good after the procedure with no head ache or nausea."
"Can't say enough about DR Arnold Hays! has been my DR now for over 10 years. Great DR, very thorough, explains everything in detail, hears what you have to say or any questions you may have, no rushing you out. All in all one great DR!!"
"Dr Arnold is simply the best. Great bedside manners. I felt very secure & at ease..Felt I was in great hands..Thank you Dr. Arnold for all that you do...."
"Dr. Arnold and his staff are fantastic! Dr. Arnold is friendly, knowledgeable, and thorough. He is one of my favorite doctors."
"It was fast and Easy but I Rather see my Doctor Hays L. Arnold MD. In Person.He is a Good Doctor."
"Dr. Arnold was very professional, gentle yet direct in explaining the procedure. We appreciate his professionalism and expertise. Thanks!"
"I find Dr. Arnold very pleasant and a caring doctor with a great personality. He takes the time to give you helpful information or websites to go to and literature handouts."
"I enjoy the virtual ph. call that I received. I'm glad that I was able to explain my condition in the safety of my home."
"Dr. Arnold is knowledgeable, friendly, easy to talk with and very informative. I recommend him highly."
"My visit with Dr. Arnold was just perfect. He explained everything in detail, took his time, and even provided me with samples to I wouldn’t spend money at a pharmacy. His intake staff member was very patient, and also took her time with me, she was a very nice young lady. Even the young lady who out-processed me was just as nice as can be. I was very impressed with the wait time as well. This wasn’t like most other offices where you lose an entire day; I was in and out very quickly and without compromising the quality of the service I received. I would definitely recommend Dr. Arnold to anyone who wants to receive world class treatment."
"Dr. Arnold is the absolute best! He is patient, thorough, and asks lots of questions to ensure he is evaluating all options. You don't feel like a number which is a big win. I highly recommend him and his team!"
"I must say ,this was my 2nd Colonoscopy, but my first at Dr. Arnold s office. I got to admit the surgery went so well that I never knew it took place the total time that I was there was11\2 hrs. I highly recommend this Dr. To anyone. Thank you Dr. Arnold"
"From the minute I walked into the office until I was escorted out to the car, the service was 1st class. All of the information given to me prior to the visit helped make the process run smoother. I would highly recommend Dr Hays Arnold and his staff."
"My recent colonoscopy with Dr. Arnold was a great experience. He and his staff are very pleasant and professional. I especially appreciate that they offer this procedure on Saturdays for the convenience of their patients."
"Dr. Arnold has a wonderful staff that keeps you informed of the appointment process. Dr. Arnold has excellent customer service! He listens attentively and gives wholesome advice to help his patients. I recommend Dr. Arnold to anyone with a gastro issue."
"I recently had a virtual meeting with Dr. Hays Arnold. Unlike many physicians Dr. Arnold did not rush through the appointment. On the contrary, Dr. Arnold took his time explaining (in understandable terms) my diagnosis. He was very personable and empathetic while at the same time highly knowledgeable and professional. I literally told my wife after the appointment "now that is how a doctor should be". Very rarely have I come out of a doctors appointment with such thoughts. I highly recommend Dr. Arnold."
"Dr. Arnold has great "bed side" manner and puts one at ease immediately. This was my first appointment with him and he showed both an understanding of my medical status and my personal feelings. He explained what he proposed regarding my concerns and my medical requirements. I left his office feeling that he understood both my personal position and my medical situation. I highly recommend him to anyone looking for a gastroenterologist."
"I am a 76 year old male. On Friday, February, 28, 2020, I went into Dr Arnolds clinic for a colon scope. In the process of the scope I had 12 polyps removed. The staff preparing me for the scope were fantastic. Made me feel relaxed for the procedure. In the procedure room I met Dr Arnold. A very friendly and personable man. Assured me I was in good care. After the procedure, he informed me and my wife of the results and recommended a return date. My wife was so impressed, she told me she wanted Dr Arnold to do her colon scope . I highly recommend Dr Arnold and his staff for this procedure. Garriet McGhee"
"Dr. Arnold is one of the best. Professional and expert in gastroenterology he also has a great beside manor so to speak. He will talk to you with interest making you feel important. The procedure I had was seamless. Dr. Arnold and his staff were methodical but attentive. I would not go anywhere else."
"Doctor Arnold was very nice answered all my questions and was very professional. I would recommend him to my family and friends."
"I have been going to Dr Arnold since moving to San Antonio area in 2014. Best bedside manner and truly caring doctor. Fortunately my Crohns is controlled by meds. My husband also thinks he’s great."
"I was so nervous about my Colonoscopy! Turned 50 last year and I kept canceling my appointment. From the time I arrived until, I left! I felt very well taken cared of! And with Covid-19 going on you could not have your spouse with you. The staff and certainly Dr. Arnold made me feel so special! I would recommend Dr. Arnold to anyone that needs this type of procedure! He is the Best! Friendly and professional! God Bless you Dr. Arnold! The World would be a better place if there were more doctors like you. Thank you Felicia"
"Pleasant experience from beginning to end. See you in ten years!"
"This appointment was over the phone. Dr. Arnold called before the appointment time, was personable and listened. I was able to tell him everything I would have in person. He answered any and all the questions I had. I think it was a worthwhile experience. This saved a trip to a doctor's office and time waiting for the appointment. I liked it!"
"I was very pleased with my over the phone consultation, Dr Arnold explains everything I needed to know in how he was going to address my issues. I feel relaxed with his expertise."
"Dr. Arnold is amazing! He is so kind and caring. He takes the time to listen, and truly cares about his patients. I highly recommend seeing him!"
"Dr. Hays Arnold has been my wife’s and my Gastroenterologist for many years. Because of his professionalism, knowledge, experience and personal care, we will continue to call upon him for our medical needs. His quiet humble manner gives us confidence that we are receiving the best care we can get. Most of all he treats us like family. We appreciate his positive attitude. We always leave his office feeling better than when we went in. We highly recommend Dr. Arnold."
"Because of my health, I have to see a number of physicians throughout the year and Dr. Arnold is by far the best physician I have ever been associated with. He makes you feel at ease, takes all the time necessary to explain my specific problems and is very friendly and and thorough. I would never see another GI doctor other than Dr. Arnold."
"Everyone is very friendly, procedure went smoothly and Dr Arnold came to speak with me after my colonoscopy. No one likes having a colonoscopy yet they made my recent procedure as painless and comfortable as possible. I love Dr Arnold and have recommended him to all my friends."
"Well, know one enjoys getting a colonoscopy. But I will say the facility was spotless and clean. Everyone was nice and professional. The Dr’s all had a great friendly bedside manner and put you at ease. So if you have to have a colonoscopy this is a great place to go. I guess I’ll see them again in 5 years 😬"
"What a phenomenal physician! When they wrote the book on bedside manner, they must’ve had Dr Arnold in mind. The staff was friendly and efficient, even took time to answer questions and explain issues. I’ll never go anywhere else!"
"Dr Arnold is one of the most caring and compassionate doctors I have ever seen. He and his office staff are responsive to your needs and are helpful in moving forward any further tests or referrals that are needed. Highly recommended."
"Dr. Arnold was friendly and professional. I appreciated the time he took with me and am glad he's my doc!"
"I recently had to undergo the dreaded colonoscopy. Dr. Arnold and his staff were professional and had every consideration of their patient. The prep was easier than expected and they gave very detailed instructions which eliminated all guess work. When I arrived, they were ready for me and the staff made sure I was comfortable and completely informed about the procedure and what I could expect. They provided at timeframe and they were spot on. Dr. Arnold is my trusted family physician and always will be."
"Excellent bed side manner! Friendly, kind, knowledgeable. Answered all questions, explained procedure clearly. Highly recommend!"
"This. Was my first visit with Dr. Arnold, I found him very giving of his time also certainly very knowledgeable and helpful for my condition. I highly recommend. Barbara"
"The best. Period."
"Dr. Arnold did a great job. I was very pleased."
"Dr. Arnold is extremely knowledgeable. He takes time to ensure all questions and concerns are addressed with his patients. His staff is professional and prompt in providing service. The best part, and frankly what distinguishes Dr. Arnold from other physicians, is his comforting manner. You leave his office knowing that he genuinely cares. He’s the best. Steve O. Patient for over 3 years"
"The staff at the Live Oak location is so wonderful...from the front office staff to the nurses to the check out staff. As for Dr. Arnold----he is absolutely great!!! He takes his time to listen to you and talk to you. You don't feel rushed when you're there. He doesn't just brush you off like other doctors do. He actually cares about his patients. Super nice doctor and definitely would recommend him."
"Dr Arnold and the staff at Gastroenterology Consultants of San Antonio were absolutely terrific. I went in for my colonoscopy and this crew couldn't have been better. Polite, professional, personable, helpful, and even a great sense of humor. I would recommend Dr Hays Arnold and Gastroenterology Consultants of San Antonio to anyone without reservation."
"There are a lot of GI doctors out there. Not all of them are great. Dr. Arnold is the exception. He's welcoming, warm, has an amazing talent for listening and understanding. (he's compassionate) He's knowledgeable about the latest research and info regarding anything even remotely rare. He's a gem. He's caring and thoughtful. I wouldn't want any other GI doc. I highly recommend him."
"Dr. Arnold and the staff GC of SA are great. They serve you in a professional and caring way. I have always had a satisfactory visit with everyone. Just a Great team"
"Always pleasant and apologetic for any pain during procedure. Dr. Arnold has gone beyond, helping me take control of my severe past diarrhea.l enjoy our chats!👍🤗 Andie Mehl"
"My gastro consult with Dr. Arnold was on January 17. To be honest I had some anxiety about having a colonoscopy only because of the way most people (especially men) think about this particular procedures. I was wrong, from the moment I checked in with the staff, nurses and Dr. Arnold himself I felt at ease. He took the time to get to know me ('m a veteran) and was friendly and very professional. I have no more anxiety going into the clinic for my procedure tomorrow morning. I highly recommend Dr. Arnold and Gastroenterology Consultants of San Antonio!"
"I have been using Dr Arnold for years and he is one of the best I've used. I visit isn't till next month, but I have used him several times before!"
"Always friendly and personable. Would recommenced over and over."
"Based on years of experience with him, Dr. Arnold is extremely competent and has an excellent bedside manner. His concern for his patients is genuine and is very conscientious. His colleague, Dr. Piesman, is likewise extremely competent. Suffice it to say that they found a cancer in my esophagus in the early stages, rapidly diagnosed it and rapidly removed it. Whether it is an endoscopy or a colonoscopy, I can assure you that the procedure is completely painless."
"Dr. Arnold is always pleasant, polite, and professional (3 P's). No matter how stressed you feel, he has a special way to make you smile."
"I first met Dr. Arnold in 2011. The year my beloved mother passed away from colon cancer. My primary care doctor recommended him after I looked into her eyes and said "please send me to the good one, please...The best you know of." I trusted her wisdom, and 8 years later I still see Dr. Arnold. I actually have a colonscopy on Saturday. He will be doing this for the 3rd time. Praying for good results. Unceasingly."
"Dr.Aronold is very sweet,kind,compassionate and professional at the same time his bed side manner is excellent his staff could use a little work but I had to have my gallbladder taken out and Dr.Aronold made sure I went to the best surgeon also now that I’m having complications from the surgery Dr. Aronold has made sure to stay on top of it his staff called me today to see if I was any better unfortunately not but Dr.Aronold is a little busy today and has yet to read the note but I know I will get a response from him before closing. I’ve never had such a unique kind Doctor"
"I can't say enough good things about Dr. Arnold and the rest of the staff. Every experience I have had with them has always been wonderful!!"
"Outstanding professional person and the staff is also to bad not more stars"
"The total experience was PERFECT as far as medical experiences go. I love Dr. Arnold. He is both CARING and COMPASSIONATE. I loved all the staff in the Procedure Room. A bonus was fabulous music that took me back to a different time and place. Thanks again and do not be afraid. I am CHICKEN LITTLE. C OME ON-IT IS NOT TOO BAD."
"Did a great job, in and out fast. Staff was great."
"Professional staff, extremely clean and Dr Hays Arnold (and team) excellent! My wife has scheduled her GI for November after stating she would never have one."
"Dr. Arnold is wonderful. He is so nice and he really listens to you and goes out of his way to help you. My husband and I both go to him and we both feel the same wsy."
"Didn't feel a thing."
"Dr.Arnold and his staff are absolutely amazing!! My entire family as well as myself are all patients. While having an ablation done, my father was in the hospital as well. Dr. Piesman went out of his way to locate my family and let them know how everything went. Truly honored to have these Doctors and their staff in my provider list.!!! Thank you Dr. Arnold!!! Melissa Rivera Susan & Earl Steinhauer"
"Dr. Arnold is a good listener and makes it easy to talk about a difficult topic. He is responsive when there is a problem and encourages me to try new options when "old" ones don't work as well anymore."
"Dr Arnold is a very caring, knowledgeable, personable doctor. He listened to my concerns and answered all of my questions so that I understood. I highly recommend Dr Arnold."
"Didn’t have to wait long and didn’t feel too rushed. The follow up appt being 3 months seems like a little long. But that might be standard of care/what my insurance will pay for I don’t know. Overall good experience."
"Patient, Wonderful doctor. I can not complain."
"Dr. Arnold and the staff are extremely nice and helpful."
"First and foremost I have never met such a great Doctor. Dr. Arnold has great bedside manners and he really listen to you. He takes his time with and make you feel special. My husband and I love him. Thank you Dr Arnold"
"Wonderful experience so far with Dr. Arnold. Very friendly and listens to your concerns. I would recommend him if you are looking for a new gastro doctor. Nice staff too!"
"Dr. Arnold and his staff are so professional and friendly! My visit was a great experience and I will recommend him to my friends and family."
"Great Doctor Compassionate On time Great follow up. Highly recommend"
"Dr. Arnold is great! He is very attentive and listens. He lets me ask as many questions as I want and lets me be apart making my treatment plan. I would definitely recommend him to anyone!!"
"The Live Oak location staffs and doctors are wonderful and caring. Dr. Arnold is fabulous and very understanding in taking time to listen to you. I’ve been going to him for 3 years and I’ve been very satisfied and comfortable with him."
"Staff was prompt,professional and attentive. Dr. Arnold is the best."
"Dr. Arnold is very professional and is concerned with all of my health concerns.. He addresses them all in a timely manner and always makes sure I am getting the best care possible. The office environment is beautiful and all of the staff is very helpful. I would definitely recommend him."
"Dr. Arnold is GREAT!!!! I cannot thank him enough for helping me. Every time I have an appointment he is so compassionate and caring. He lets me know the risks and any new information. Bedside manners are great and has awesome taste in music. He definitely makes you feel like you matter and that he cares. The professionalism with him is by far the best I've seen with any provider that I've been to. His staff is awesome as well. I trusted him so much that My Dad is also his patient!."
"Entire staff is incredible. Procedures move along swiftly and accurately."
"Great Doctor and would recommend to anyone."
"I have been a patient of Dr Arnold's for six years. I have referred some of my friends to him also. He cares about his patients. He takes his time and listens to my concerns . He answers my questions in a way I clearly understand. I highly recommend Dr Arnold !!"
"Dr.Arnold, is a very good doctor very understanding, caring of your needs ,very informative as well, i could say he treated me us like family , a great man a great Doctor, i wish there where more Dr.Arnold around. Thank you Dr.Arnold for everything."
"Did not have to wait long. Staff were professional and friendly. Dr. Arnold is an experienced doctor. He explained everything ftom the procedure. He told me that as soon as the lab results were in he would enail me on the portal. He did exactly what he said he would do. Thank you Gastroenterology Consultants of San Antonio."
"Dr Hays is an extreamly kind hearted doctor. His bedside manor is amazing- he answered all my questions and helped me understand my upcoming procedures. He is very intelligent and is one of the best doctors I’ve seen. He is very compassionate, funny and just an all around great person! He makes you feel so comfortable. The nurses and staff are very friendly and I was seen right away. Beautiful office in a great location. Thank you doctor- you are one of a kind!! I highly recommend Dr Hays."
"Very good, only last visit seemed a bit rushed. Perhaps he was behind or I was fit in. Only wish I could find the source of my endless pain."
"Very kind and professional. Great staff"