Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Arnold is the best! I highly recommend him to anyone in need of a Gastroenterologist. He is a true professional with the best bedside manner."
"This was my 6th Endoscopy/Colonoscopy with Dr. Arnold, he is absolutely the very best. He personally greets you before the procedure and puts your mind at ease. As soon as you wake, he is right there to tell you exactly what he found or didn't find. Dr. Arnold is amazing and his staff are amazing as well. I was out the door in under 2 hours, efficiency at it's finest. If Dr. Arnold ever leaves, I'll track him down cause he has spoiled me rotten & I ain't searching for a new Doc."
"Dr Hays Arnold is an outstanding gastroenterologist and you are extremely fortunate if you become his patient. What can often be an embarrassing or undignified conversation or experience, Dr Arnold has the ability to put you totally at easy and comfortable with him. He is totally professional, but considerate and understanding at all times. Cannot speak highly enough of him and recommend him to everyone."
"Everyone was so kind and compassionate. Dr Arnold was great. He came and spoke with me after my procedure and explained everything. I appreciated that. Thank you Dr Arnold and staff!"
"Was seen at appointment time and everything went smoothly."
"Dr Arnold was very nice to me after my procedure explaining the results and was very professional"
"With my busy schedule it was difficult for me to set an appointment but thanks to the consistency of the GI employee I was able to set an appointment and go thru the procedure with no issues. Dr Arnold is professional and has a great funny character when he talks to you afterwards. I have recommended him to several of my colleagues. Thanks again Arnold Hayes Team"
"Excellent patient care and all the work you do is take care of patient needs, well been and concerns. Congratulations"
"Excellent patient caste and all the work you do is take care of patient needs, well been and concerns. Congratulations"
"Very professional and pleasant service great people highly recommended"
"Have been a patient of Dr. Arnold for about 12 years. He takes his time and listens to me. He talks to me, not at me! Staff are also very friendly! When you have chronic gut issues...It's nice to have him in your corner!"
"Very professional and courteous staff."
"We had an excellent experience with Dr Arnold with Gastroenterology Consultants of SA. He was very personable and professional. My husband has Parkinson's and cancer, so Dr. Arnold had to work around the special needs of my husband to get the best test results. Dr. Arnold and his staff were excellent and allowed my husband to maintain his dignity and comfort. Thank you, Dr. Arnold and staff!"
"Dr Arnold and his staff are awesome. They have great attitudes and are there to help and make the experience as positive as possible. They are compassionate and caring!"
"The whole process was absolutely painless. Everyone who worked with me (nurses, techs, anesthesiology people) were all professional and kind. Dr. Arnold is very knowledgeable and friendly. He puts me at ease! I appreciate that he talks to you, shows pictures of what he found, and answers all your questions after you've had a chance to come out of anesthesia. This is the second procedure I've had with him. Last time, the VA sent me as a community care patient because they did not have the capacity to give me an appointment in-house. I was so impressed with Dr. Arnold that I came back 5 years later--even though the VA could have handled me with their own GI staff this time! (VA is very good--but Dr. Arnold is great!)"
"Dr Arnold and his crew are awesome. I have had issues in the past and they all treated me like I was the most important patient they have."
"I was referred to Dr. Arnold by my PCP. What a great doctor's office experience! His office staff were fast and professional ,and there was a very short wait time. Dr. Arnold took his time to hear all of my concerns and had a very kind and gentle approach. He's quite personable. I would highly recommend Dr. Arnold and his staff."
"I am a veteran and received community care recently. The staff and doctor were very courteous, professional, and expedite with my procedure. Dr Arnold and his team made the procedure tolerable and quick."
"Dr Arnold is wonderful. He is caring and compassionate."
"Anyone who has experienced a colonoscopy knows how much fun the prep for this procedure is!! While I find it a pain in the neck to prepare, I know the great medical professionals are going to take excellent care of me when I come into the clinic for this procedure. Each person encountered from the time I entered the front door of the clinic to the time I am escorted to my ride home, I received professional, caring, knowledgeable, and experienced care provided by a myriad of people. Each person greeted me with a smile and treated me like I was someone important!! While they are kind and caring, my safety and health are paramount in each of their actions during the procedure process. Dr. Hays Arnold had a most assuring bed side manner and wanted me to be comfortable, confident, and that I was not worried about one detail of my procedure. He came to speak to me before and after my procedure and explained all the details to me in plain layman's terminology. I have great CONFIDENCE and TRUST in Dr. Hays Arnold to provide me with a professional procedure and that is exactly what I received every time. If you want the same treatment I received, contact the clinic and schedule your appointment today. Give yourself the peace of mind you deserve about your colon health!!"
"Staff was great. Dr was even better if that's possble. Results were the bomb!!! Bruce"
"Dr Arnold is a wonderful doctor and the staff are very helpful. I would recommend anyone to see Dr. Arnold."
"I recently had an endoscopy and my wife had a colonoscopy with Hays Arnold Md at Gastroenterology Associates. The procedures went smoothly without complications and Dr Arnold reviewed the results with us after the procedure and gave us a copy of the report with pictures. He followed up with us 3 days after the procedure and gave us the Pathology Reports with his recommendations for future care and procedures. the Endoscopy Lab was clean and comfortable and all staff were courteous and professional."
"Everyone was great except the lady in the front office. She wasn't very helpful or happy."
"If you are looking for a top notch GI clinician in San Antonio, Dr. Arnold and his crew are the best. Patient centered care, attention to detail, and well qualified support staff all found here. It would be hard to pick just one "Rock Star" in this GI organization. Thanks for the great care!"
"The staff is very polite and efficient with the waiting area being clean. From the time I arrived until the time I was going back for the procedure was only 45 minutes or less. This is my 2nd time seeing Dr. Arnold; great guy and very friendly!"
"Dr. Arnold and his entire team are the best! Very efficient, happy, and my experience was a positive one. I would definitely recommend Dr. Arnold."
"I have had two colonoscopies with Doctor Hays Arnold at his Topperwein location. On both occasions I found the nurses and staff to be friendly, happy, caring and helpful. They are all professional and know what they are doing. The clinic is very organized and runs smoothly. Doctor Arnold's team is an outstanding group of professionals that makes your experience as pleasant and comfortable as possible. Doctor Arnold is the best Gastroenterologist in the field of medicine who is supported by the best team in the business."
"Dr. Arnold has been my doctor for a number of years and I so appreciate his care and concern regarding my health needs. I highly recommend Dr. Arnold for anyone's needs when it comes to gastric concerns."
"Dr Arnold is the best . He listens and explains everything to you. I have been with him for a while and he makes me so comfortable talking to him."
"Dr. Arnold performed my colonoscopy in March of 2024, he is very knowledgeable, trustworthy, caring, and has a very pleasant personality. I shall refer my family, colleagues and friends to go to Dr. Arnold when they need to do colonoscopy or endoscopy."
"My experience at this clinic was very positive. It was very well run, organized and clean. Dr Hays is very personable and made me feel at ease. I would recommend him"
"Dr Arnold showed great compassion and kindness toward me. He and his staff have been accessible and responsive."
"Top-notch provider in the GI space - very knowledgeable, as well as personable and compassionate, which I appreciated. I would absolutely recommend Dr. Hays to anyone looking for quality GI care."
"Dr. Hays Arnold has been my GI doctor for 5 years. He is very caring and compassionate. He will take the time to understand your issues. I highly regard him. You do sometimes have to keep after his staff if they are assigned to do follow-up as it is a busy place."
"I saw Dr. Arnold on 3/26/24 for a procedure. He and his staff made it easy and comfortable. He always explains what is entailed in the procedure. I appreciate the professionalism and kindness throughout Dr. Arnold's office."
"Everyone was super nice."
"Great feeling Dr Arnold welcome me to is practice so very kind man love him"
"I recently had a visit with Dr. Hays Arnold. That was not a "by-chance" visit! After reading the on-line resumes/short biographies of every gastroenterologist in the San Antonio area, Dr. Arnold's stood out for qualities of professionalism, leadership, and research. I was convinced that I had found someone who would give me the best of care. I was not disappointed. He is among the top 1% of all the physicians I have seen. Why do I say this?--Dr. Hays is extremely friendly, professional, courteous, and thorough. I left his office that day with the feeling that I was in good hands! Thank you for your service, Dr. Arnold, both to our nation and to your profession. s/ Donald Van Eynde, Ph.D."
"First of all I got my appointment so fast. Within a week I was scheduled for my Endoscopy. I was very very scared. The entire staff was amazing. They really helped out with the Anxiety that I was experiencing. Dr. Arnold I can’t say enough about. He is so kind and thorough. He has such a special demeanor. He is extremely professional."
"I met Dr. Arnold for a consultation/screening for a colonoscopy. I was referred by my primary care physician due to being of the age for routine screening. I absolutely didn’t want to do this, but after meeting Dr. Arnold, I feel confident that I am in excellent hands. I will get the procedure this week (the staff at the office is very helpful and professional) and pray that all goes well and comes back clear. If you are being referred to a gastroenterologist, ask your doctor to send you to see Dr. Hays Arnold, he’s an excellent doctor."
"Dr. Hays Arnold, is the best in Gastroenterology. I had been afraid for years to get a colonoscopy, but finally did. I had nothing to be afraid of. No pain at all. His staff are so helpful, knowledgeable and friendly, the whole process there was very easy, and now my mind is at ease knowing there is nothing wrong."
"Dr.Arnold answered all of my questions and made me feel very comfortable. The office staff were very nice and courteous"
"Staff are friendly and nice. Dr Arnold was as good as you expect, very knowledgeable, very kind and friendly. I went there being nervous but his demeanor was so calm and make patient comfortable that my nervousness went away"
"I felt he was knowledgeable and had more options. I would definitely recommend him."
"Best gastro Doc ever. Listens, discusses treatment, recommends different approaches to good health. Always interested in your well-being."
"I have been seeing Dr. Arnold for many years now. He is such an amazing doctor, he truly is a kind soul. He makes you feel so comfortable. He actually listens to you and takes the time to answer your questions. I highly recommend Dr Arnold and his staff is also so friendly."
"Doctor Arnold did 2 procedures thru the last 5 years this time I had a consultation and as always he explained to me and gave excellent advise I am going to have surgery, I appreciate his time as always"
"Great doctor and very nice staff, helps to have someone like this when you have health problems."
"My Primary Care doctor referred Dr. Arnold. Dr. Arnold is very professional, personable, and easy to communicate with. The excellent staff was very professional, caring and everyone from the front desk, Pre-Operative Holding Area, and Nurses exhibited that compassion towards their patients. I highly recommend Dr. Arnold, and I will return to him as needed."
"Dr. Arnold is the best. Get personality. Nursing staff was very professional and good at doing their jobs."
"Wonderful, as always! Best doctor ever!"
"I saw Dr. Arnold for the first time and I was very impressed with the time he spent with me. He went over my medical history, explained what procedures is needed, and made sure I was okay with them. I like the idea that he answered all my questions to my satisfaction, he just didn't rush me off as some doctor's does.. I would truly recommend him to anyone."
"I really don't know what say but the only that I which that drink had a better favor to it. Other than that, I had the greatest news and it was that I don't have colon cancel. Also I would like to thank all staff and doctor for their kindness while I was their. Thank you. Josef Heinz"
"They was very quick they professional, babe. It was very painless. If I had to do it again I will go there again it’s just that medicine before you go that you ain’t gonna like, but other than that give this doctor Pat on the back and his crew outstanding."
"DR.Arnold was very professional and courteous. I felt at ease talking with him. I would recommend to anyone."
"My mother had a colonoscopy last week and she was very pleased with the enthusiastic and attentive nursing team, especially Dr. Arnold is very professional and friendly. We feel like we are at home. Thank you so much Dr. Arnold and Dr. Harrison."
"In addition to being an incredibly competent physician, Dr. Arnold is one of the kindest doctors I have ever met. I would highly recommend him!!"
"I sincerely enjoy D hays beside manner. Getting a colonoscopy can be an overwhelming experience. I feel so at ease and confident in his care. See you in a decade, doc!"
"Visited with Dr. Arnold and his team. Professional, put me at ease. Everyone was pleasant and profesional. Overall a very good experience. I would recommend Dr Arnold if you are in need of a Gatoentrologist."
"Dr. Arnold was very attentive for our first meeting. He listened to all my concerns about my health issues. He is an excellent Gastroenterologist."
"My husband has been seeing Dr Around for years and it is now my turn. He is excellent and knowledgeable in his field. His kindness and compassion are wonderful to be around. I highly recommend him to any that are in need."
"The care received was excellent and the providers supportive"
"Friendly staff and friendly Doctor Hays professional made sure you were ok before he began the colonscopy procedure thank you for the location on 12850 toepperwein rd and making me as comfortable and calming me down"
"Great staff and Dr Arnold was awesome I have no complaints …"
"Dr. Arnold and his staff was very caring and they took great care of a cowardly lion. Thanks"
"From the greeting at the front door, consultation with Dr. Arnold and exit with necessary labs.. it was a professional and caring appt."
"I am extremely pleased that I began seeing Dr. Arnold for digestive issues in the beautiful modern Gastroenterology Consultants clinic in Live Oak. During out first office visit, Dr. Arnold was very personable and talked with me and not at me. He was very helpful in narrowing down my symptoms and I finally felt listened to and cared about. During a subsequent procedure, Dr. Arnold had great bed-side manners, was very caring and made the procedure an overall pleasant experience. Both during the office visit and procedure visit, all staff members were caring and attentive. I'm so glad I found Dr. Arnold and the staff at GC."
"For your colonoscopy needs i recommend Dr Arnold and his team . he is always thorough and explains everything . the procedure is painless and his team make you feel really comfortable and at ease"
"Dr. Arnold is the most caring doctor I know! He takes time to listen to your health situation but also personal experiences that may impact your health! I am so grateful for him!!"
"I highly recommend Dr. Arnold and he has a wonderful staff🤗"
"Everyone at the office was very nice and helpful from the moment I arrived to the very "end". All was explained to me beforehand by a great staff and afterwards with Dr Arnold presenting me with my results and unflattering photos. I have had this procedure before with another physician but this one was much better. The anesthesia used did not leave me loopy when I woke up so I was ready to go. Hands down or "bottoms up" they took great care if me!"
"Dr. Arnold was very nice and had quite a since of humor. Dr. Arnold and his team made sure that I was comfortable and explained the procedure. I was never in pain and had a quick recovery."
"Hate the prep! Love the Dr. !!!!!!"
"The entire staff were friendly and answered all my questions. Dr. Arnold was great in explaining the procedure. He explained all that was done after the procedure. I would definitely recommend Dr Arnold and his staff to others."
"First time visiting this Doctor. The staff was great and Dr Arnold was great. My appointment time was 3:00, got called back at 255 and was out of there in about 25 min."
"Dr. Arnold is great. Good listener, gets to the point when explaining information. I docked one star for having been left in the room waiting while they found someone to take my blood pressure manually. I had to flag down a nurse in the hallway after 15 minutes."
"Professional staff and very nice and sweet personnel , Dr Arnold was amazing and ensure I was treated with the outmost respect during the process , and after my procedure, Thank you all for all you do😃"
"I highly recommend Dr. Arnold for your Colonoscopy. He and his team were super friendly and informative. Everyone made me feel so comfortable being that I was a first timer, I was a little nervous. Everything went very smoothly and Dr. Arnold went over the results immediately, and was very attentive and helpful, answering any questions that I had. If you need a Colonoscopy, you are in good hands with Dr. Arnold!"
"Thank you Dr. Arnold and staff for being kind, professional and for the great care I received throughout my procedure."
"I recently was a patient of Dr. Arnold and was treated very well by Dr. Arnold and all of his staff. Although I was unconscious during the majority of our "interaction" he was very pleasant and professional. When it is time for my next "procedure" I will be sure to utilize Dr. Arnold and his team once again."
"My experience with Dr. Arnold and his team was excellent. They are efficient and they stay on schedule-no waiting around. Dr. Arnold always makes sure to give the test(s) that are needed until the answers are there. I would highly recommend him to anyone looking for a great gastro doc."
"Would give doctor more stars if i could. Very caring! Visits with doc are always very informative. Doc takes time to explain everything, never hurried to see next patient! Best doc ever!"
"Because of reasonably good health, I rarely have had to seek consultations from Dr. Arnold. When necessary, it's been a quality experience. Dr. Arnold is personable, thorough, a good listener and communicates well while listening to what I had to say as his patient. He did seem to challenge me as his patient to make my own decisions regarding any future procedures -- based on his input, recent applicable research and any past test results. I did have the opportunity to ask all my questions and while not feeling "rushed" during that process. Within today's medical community, in which many of its professionals seem sometimes disinterested in patients, Dr. Arnold's approach and demeanor is refreshing and engaging. The patient comes away feeling his/her issues have been addressed adequately. At least, I did."
"Kindest most professional medical care experience I’ve had. Dr. Arnold Hays is caring, thorough and activity listens to patients’ needs and concerns. Been with him 7 years. Highly recommend."
"Doctor Arnold is simply the best. He knows how to make a patient calm with his concern and his fantastic 'bed side manner'. He has been my Gastro doctor for many years...simply because I trust his judgement. In addition the staff at the Topperwein facility is top notch. Definitely recommend Doctor Arnold and his staff."
"Actually, the patient was Ed. Everyone was extremely pleasant and efficient, the visit went well. If you need this done, this is the right doctor and place."
"Dr Arnold and his staff went out of their way to make me comfortable during my procedure. My colonoscopy went off on time, and as explained."
"I would like to share the great experience I had at Gastroenterology Consultants of San Antonio, from the moment I walked in, the front desk, the entire staff all the way to Doctor Arnold. Every last one very professional, extremely courteous and friendly. The colonoscopy procedure and recovery went very smooth."
"Pleasant experience. I did not have to wait for a long time. The receptionist was professional and helpful in reference to questionnaire. Dr Arnold was very attentive to my medical questions."
"Facility was very clean, staff was very friendly from the receptionist to Dr Arnold. The bedside manner was up there with the best I've experienced but I'm lucky to have great Doctors. It's pretty much in and out. My appointment was 7am and I was on my way home at 8:45am."
"My mother has been seeing Dr Arnold for years and he is an excellent gastroenterologist. He listens and addresses any concerns that she may have. My mother is 94 years old and recently had a polyp removed by Dr Arnold. The whole procedure went well and I can not say enough good things about Dr Arnold."
"Great personnel. Everything was done on time."
"Seen at appointment time. Dr Arnold is very thorough and a gentleman. Explained the procedure very well. I will definitely refer my friends and family."
"Dr. Arnold is very personable. Puts you very much at ease."
"Dr. Arnold is the best Doctor I ever had. He friendly yet professional. He never gives up when something seems wrong until he finds a solution. I wished I had him ffor all my ailments"
"Dr Arnold and staff were very professional and made me feel very comfortable throughout the whole process and procedure."
"Doctor Arnold and his staff were very efficient and kind. Thank you! Beverly Neisner"
"Had a procedure done recently by Dr. Arnold he was very attentive, and kind. All the staff was kind and knowledgeable, will definitely recommend."
"Dr.Arnold and his staff were very nice, polite, and professional. I cannot speak more highly of them!!"
"Awesome team, great work by Dr Hays"
"Dr. Hays Arnold is so easy talk to and is an excellent doctor. He explains everything and makes you feel at ease. I highly recommend him."
"Personal, professional, polite and very knowledgeable."
"Friendly greeting Everything was explained. Met with doctors beforehand. In and out in a timely manner."
"Dr.Arnold and his staff were very nice, polite, and professional. I cannot speak more highly of them!!"
"Dr Arnold is a wonderful Dr. He's thorough, attentive and compassionate, and I highly recommend him for my friends."
"Everybody was very polite and very helpful. The staff even called me the following day to check on me. I was very impressed with the care I received. Thank you very much."
"Dr. Arnold provided excellent care in a very timely manner. I really appreciated the attention to detail and thorough approach. I would highly recommend Dr. Arnold"
"Very nervous about my first procedure, everybody was amazing, Dr. Arnold was great, and his whole staff was very professional and reassuring. Procedure was so easy like it never happened. The prep wasn’t fun, but that is to be expected. I was referred by a good friend, who is a physician, and he recommended Dr. Arnold as the best option."
"When I went for my colonoscopy, everything was like clockwork. The individual staff members worked in tandem with each other and knew exactly what to do. The entire procedure went very smoothly and was over before I knew it. Additionally, everyone I met was very professional, yet friendly, caring, and compassionate. It seemed more like visiting old friends than a medical procedure. I can't say that I look forward to my next colonoscopy in seven years, but I do look forward to being under the care and supervision of these same people. Thank you all, and especially thank you Dr. Arnold."
"Like most people, I was not excited to do a colonoscopy. However, the staff, nurser, techs & doctors here made this an easy experience. Dr. Arnold was warm, kind, effecient & a true professional. Thanks everyone for making my procedure a breeze!"
"Real friendly, nice environment make you feel comfortable"
"Dr. Arnold is so smart and kind. Has a comfortable way about him."
"As pleasant as a colonoscopy can be👏"
"Everyone in the office was very friendly and very helpful. Dr. Arnold was very professional and one of the best Dr’s I have ever comed across in the many years of of visiting Doctors offices."
"Simply put, nobody does it better than Dr Arnold and his staff!"
"The procedure went well and the staff was friendly and professional."
"Dr Arnold is a phenomenal doctor and person! He ALWAYS has you feel comfortable even for procedures when you really don’t feel great! He makes you feel like you are his only patient and ensures you understand everything that is going on and puts you at ease no matter the situation! Absolutely recommend him and his team!"
"Dr Arnold is excellent, answers all my questions and give very good recommendations on future medical treatments."
"Dr. Arnold is the best we have ever used! He actually developes a bond with his patients and goes the extra mile to make sure we get the best care!!"
"I was referred to Dr. Arnold by my PCP Dr. Caulfield. The procedure I needed to have done was not something Dr Arnold handles at his practice. He was extremely helpful in helping find the ""on call" doctor who did the surgery. I got an appointment with Dr Thomas only to find out he doesn't do that procedure either, but he did refer me to someone what can help. I have an appointment for June 13th to have my Stoma repositioned thanks to Dr Arnold's help. I would recommend mend him to anyone wha needs his services. thank you, Jim Sharon"
"When I called to get an appointment with Dr Arnold - on the recommendation of my oncologist due to some concerning blood work - there were no appointments available until August (this is April). I was told by the scheduler to have my doctor make a formal referral, along with the labwork - and Dr Arnold had his staff schedule me for a procedure right away - no waiting! He was compassionate and caring and explained everything thoroughly. I’d highly recommend him to anyone. Oh and everyone on his staff were friendly and caring, knowing how nervous I was. Very impressed with this medical practice!"
"Dr. Arnold has a friendly and caring manner. He takes time with every patient and he tells you all that is relevant to your situation. The nurses that work with him are also very dedicated and caring. I would go to him again if warranted."
"Thoroughly professional and very efficient. Hand carried through the process with explanations the entire way. Dr. Arnold is the best. Polite, cordial, exceptionally professional, every question answered. He garnered my trust quickly. I have recommended him, and his team, to family members and friends without hesitation."
"They treated me with the up most respect and were very friendly. I definitely would go back, when its time."
"Great experience, except for the waiting one hour past my scheduled appointment time."
"I suffer from anxiety, but I felt comfortable and at ease. Dr Arnold and staff were extremely patient and attentive to my anxious needs. The process was quick and I was at home straight away. I received a phone call a day later to check if I had any questions or concerns. I would travel 3 hours again, if necessary. Highly recommend and spreading the recommendation to family and friends as well."
"Dr. Arnold and his staff is the greatest! I would recommend to my family, friends and to all using Dr. Arnold and his staff for consultation and any procedure that may be needed for treatment. Thank you Dr. Arnold and your staff for caring for me during my visit."
"Dr. Arnold and all of the staff at Gastroenterology are very caring and professional. They are going to help find an answer and take care of your needs. Gut health is important. They will help you get back on track. Thank you Dr. Arnold and Team!!!"
"Dr Arnold and the staff were very professional and caring for my visit. I highly recommend the team and facility."
"I saw Dr Arnold for GERD and Barrett esophagus issues. He is extremely knowledgeable communicates well with compassion."
"Dr Arnold explained, in terms I could understand, the stomach problems I’m having. He prescribed meds to help the situation. He took the time to advise me on some personal situations that were making the stomach issues worse."
"Great team of professionals!!!"
"My long time Gastroenterologist retired and I scheduled an appointment with Dr. Arnold based on my daughter's recommendation. The visit with Dr. Arnold was one of the most pleasant and productive experiences I could have hoped for."
"I was really nervous as this was my first time being sedated. All the staff was great, from the receptionist to the nurses. Thank you for putting my mind at ease."
"A very pleasant and professional environment!! from the people at the desk, nurses, anesthesiologist and especially DR Arnold, thank you. I will definitely recommend this clinic."
"I will never go to anyone else."
"My experience with Dr. Arnold and his staff has always been a positive one. They care about their patients and I will never change and move to another Gastro doc. Thank you guys"
"I have been a patient of Dr. Arnold's for quite a few years now. He and his staff have taken care of me through some difficult medical situations. They are all competent, caring and simply the best."
"The staff and team were fantastic and made each visit easy and stress-free. Dr. Arnold is the best! Many thanks !"
"Very professional. Felt comfortable with everyone especially Dr. Arnold."
"Always a pleasant experience at this facility."
"Dr. Arnold and his staff were very friendly. They made the process as easy as possible. They even checked on me the next day to make sure I was doing well."
"Dr.Arnold is a compassionate and caring person, he is patient and his explanations are clear and understandable. Have recommended him to several friends, which clearly states that I am quite confident in his diagnosis and as an excellent doctor."
"Dr Arnold is a very good doctor. He is very nice and explains everything to make it easier to understand. He takes the time with you and always asks if I have any questions or can do anything else for me. I would highly recommend him to all my friends and family"
"Good morning I would like to say how great the experience was from start to finish how everyone answered my questions and made me feel comfortable . Doc Arnold came out and explained everything Thanks again for the great experience. Samuel Williams"
"All staff members are very professional and friendly. I was taken in quickly and everything was explained to me. Dr. Arnold always make me feel very comfortable with all aspects of the procedure. I will always be timely with my colonoscopies and always use this facility and MD."
"I can't say enough good things about what really was looking to be a crummy experience. I needed to get in for a procedure ASAP. Dr. Arnold and his staff made it happen within days. They could not have been nicer, kinder, more patient and more graceful from the moment the appointment was booked all the way to my escort out the back of the facility when all was finished. I'm so grateful - Thank You!!!"
"Dr Arnold is amazing. He listens and is so kind and helpful. He truly helped me. All the staff there is great also."
"I was very impressed with my entire visit at Gastroenterology Consultants of San Antonio. I arrived a few minutes early and minutes after I sat down I was called back for my appt. The staff was friendly, kind, and helpful with every single aspect of my appt and scheduling for a procedure. I saw Dr. Arnold and he was the kindest, most caring and compassionate doctor. he really took interest and was never rushed and I left there feeling as if I had been blessed with the best Gastroenterologist EVER! I cannot say enough good things about my experience and would only encourage anyone to stop worrying/suffering and go see Dr. Arnold. I felt totally at ease and know I am in the best hands."
"From the moment I walked in until the moment I walked out I was met with smiling faces and such caring staff. Dr. Arnold remembered me from SEVERAL years ago when he saved my life when I was diagnosed with diverticulitis. I truly appreciate all the staff members and Dr. Arnold, it means a lot when your worries are put at ease."
"Dr. Arnold was awesome. Made me feel totally at ease before performing a colonoscopy on me and was very clear with my results afterward. My entire experience at Dr. Arnold's office was awesome, including all of the support staff and everyone in the operating room."
"Dr. Hays Arnold is a kind and compassionate Gastroenterologist. He took time to listen to me and explain the outcome of the procedures. He has a great bedside manner. In my book, he is number ONE. I couldn’t have asked for a better physician. I am truly blessed."
"It was my first time going to Dr. Arnold. Everyone was so nice and friendly. My procedure went better then I excepted."
"Dr. Hays is a doctor that will listen to your health and needs."
"Staff was very patient & kind(which is hard to find). They kept me very informed of the process. Dr Arnold & his team are wonderful."
"Dr. Arnold is very caring and made me feel comfortable before my procedure."
"Dr. Arnold is very personable; his bedside manner is impeccable. He made me feel very comfortable during an uncomfortable process. He is the type of doctor you can respect So glad I found Dr. Arnold."
"Perfect experience."
"My experience with Dr. Hays Arnold & his staff was outstanding. They informed me about the procedure & told me step by step what was taking place. They were very kind to me from beginning to end. I appreciated the care they gave me & how quickly he was done. Thank you Dr. Arnold to you & your staff. 😊"
"Everyone was friendly and attentive."
"The Doctor & supporting Staff were friendly and conforting, they followed up made sure I had no complications & in good health. Great all around experience"
"Dr.Arnold is one of the best physicians I have ever met. He is kind, compassionate, listens to your concerns and is a very knowledgeable physician and especially as a gastroenterologist. He will go out of his way to assist you in your medical needs and a good person. I have known Dr. Arnold for 14 years and would and will continue to see him as my gastroenterologist."
"Dr. Arnold is wonderful, so helpful and personable. He shows that he cares about his patients and has taken great care of my husband going through cancer treatments. we would recommend him to everyone we know."
"Dr. Arnold is the best. He knows my issues, helps me manage them and anticipates what need to be done before it is a issue. Highly recommend."
"Wonderful people from the Dr. Arnold to all of his staff. This was my second visit, their professionalism, customer service, wonderful smiles just made me feel at home and comfortable. From your first visit getting info ready for your procedure, to the day of your procedure, to the completion of your procedure you are kept informed of every step. Awesome staff."
"This appointment was great. Doctor and nurse were both professional and helpful and they listened."
"It was a very efficient process for something that I really wasn’t looking forward to. Staff were very helpful. They have it down to a science. I was very impressed. Thanks."
"My appointment went really smooth. I was taken into my appointment about 15 minutes past my time, but once I was in the room things moved quickly. Dr Arnold came in and walked me through the entire process so I’ll know what was going to happen. Then the nurse came in and talked to me about what was going to happen. What the anesthesia would be and how it would work. She made me feel really comfortable and safe. Once the process started, it went by really fast with no issues. I would recommend Dr Arnold to anyone!"
"Dr. Arnold has been my primary GI for years now. I could not imagine being in the care of another doctor. He has treated me and my family in the past and has always taken impeccable care of us."
"I have trusted Dr. Arnold for over a decade with my care. He is a great listener, very supportive and empathetic and willing to explore all the treatment options with you."
"Super professional, very friendly and on time. Dr Arnold is excellent - he explained everything prior to procedure and his follow-up communication was greatly appreciated. Thank you!!"
"Excellent staff! Communication was wonderful. Dr Arnold was also very informative and took his time explaining results from the colonoscopy. I would highly recommend him as a physician."
"Very competent staff and Doctor. Have used other Doctors at other places and I am much happier with this Group."
"Very professional and helpful. Thanks"
"This is the most comfortable I’ve ever been in a doctors office. Even speaking about the most uncomfortable topics Dr. Arnold was so polite and explained in detail so I could understand my diagnosis better. The staff here is amazing! One of the receptionist came to the rescue with my card I had dropped from my wallet at the front desk! Everyone at this practice makes you feel like your the star of the show and is extremely professional. If I could give a ten star review I would! Absolutely Love this place!"
"Dr. Arnold was very easy to bond with as his personality is extremely warm and pleasant. He represents being very knowledgeable and cares about his patients."
"Excellent Service. Dr. Arnold is a pure professional, extremely knowledgeable and efficient. He put me at ease from the beginning and took his time to ensure all my questions were answered."
"Both Dr Arnold and his staff are extremely professional and treat you with dignity at all times."
"My wife recently had a procedure done with Dr. Arnold and she stated that the staff and Dr. Arnold was amazing and the entire process from start to finish went smoothly.Thank you guys for taking care of my wife and keeping her at ease."
"Everyone was absolutely professional, compassionate, and on time. I had no discomfort with my procedure and received great communication from Dr. Arnold and his staff. I was nervous about the procedure before having it done, but I would have no qualms about seeing Dr. Arnold again for any care I needed. The experience simply could not have been better. I would refer anyone I know to Dr. Arnold for compassionate, quality care."
"Dr. Arnold and the staff at Gastroenterology Consultants have made a lifelong patient out of me. They exemplify true professionalism. The care and treatment I received was outstanding!"
"Dr Arnold is the best Gastroenterologist I've ever been to and he has a wonderful staff. All are respectful and very friendly, especially Dr. Arnold. He and his staff make you feel very comfortable the whole time. Once you get your gown on and they make you nice and comfy in a bed, they come talk with you and make you ready for the Colonoscopy procedure. Then they roll down the hall to a dimly lit room where the Dr. Arnold will say hello as well as a few others in there, then they say, time to go to sleep. Next thing you know they're waking you saying its time to go home and your wondering, Wow, already done! Then Dr. Arnold will come by and let you know the results and say his goodbye. Ya gotta love him and his staff!"
"While a colonoscopy is necessary, it's often dreaded, but my experience with Dr Arnold and his practice were nothing short of amazing. The staff was friendly and efficient and Dr. Arnold did a great job explaining the process and the results after. I highly recommend for any of your gastro needs."
"My wife and I were introduced to Dr. Arnold through an article in the Herald Zeitung about one of his patients. She was suffering from the same ailment my wife was having problems from. She called Dr. Arnold's office and he helped her immensely. I decided that I wanted him to be my gastro guy as well. We love him. He is affable, warm, listens, has immense expertise and we both enjoy seeing him and, in some cases, he has performed procedures on both of us. We could not be happier with this wonderful human being. Dennis and Sandy Slattery, New Braunfels, Texas"
"Everyone was polite and efficient. Dr. Arnold was interested in what I expressed an gave me some helpful insights and suggestions"
"Dr Arnold and staff were very professional and caring throughout my procedure. They always let you know exactly what to expect."
"Dr. Arnold has been my GI physician for about 10 years. I recommend him and his office staff highly. They are always professional, caring, and timely with their care."