GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"He’s a relatable doctor, good bedside manner, & he is very understanding & detail oriented. His office does a good job of returning calls and scheduling appointments."
"My doc retired and now I moved to Dr. Gou. Amazing customer service right from the moment you walk in and meet Judy, receptionist. Great doctor who listens and I can tell knows his stuff."
"I recently visited Dr. Gou for a consultation. He and his staff treated me with respect and answered all my questions. This is the second time I have spoken with Dr. Gou, both times I have found him to be personable, patient, and informative. I would recommend Dr. Gou without reservation."
"Dr Eric Gou did my endoscopy procedure which went great. Consultation was great as well. He listens to his patients and answers questions knowledgeably. Overall great experience."
"Dr Gou and staff are very pleasant and professional. I was able to get an appointment quickly and also quickly set up a colonoscopy. I’m very confident in Dr Gou’s ability to handle my health issues."
"Dr.Gou is the absolute BEST DR! everI mean he is extremely nice and professional. Very informative and he did so good on my Endoscopy and colonoscopy! He deserves 10 stars ⭐️ thank you for serving us Dr. Eric Gou."
"Very pleased with Dr. Gou, his staff and everyone I worked with at HCA North Cypress. They made an unpleasant and stressful process comfortable and much less stressful!"
"IThe Clinic personnel provided a warm and supportive welcoming. The Doctor was kind, informative, knowledgeable and insightful discussing about my condition. Upon my exit I felt very comfortable and confident about my condition."
"I’m Leah, Norm’s wife, and am using his account as a patient of Dr. Gou’s to write a review about him. I’m a new patient for Dr. Gou and, from the moment I walked into his office, I knew I was going to like this practice. Judy, the receptionist, was very friendly and welcoming to me. I have found that you can judge a doctor on first impressions by his/her front office staff. I’ve been to several gastroenterologists trying to find one who will listen to me and my concerns. Dr Gou spent a lot of time with me explaining my condition and what could be done for it. He listened to me, the patient, which had not been the case in the past. He doesn’t overbook his appointments so he can spend the time needed. I also had no wait to go back to the exam room. Highly recommend this office!"
"Highly recommend Dr. Gou and his staff. Husband recently went to him for a colonoscopy and endoscopy after his prior doctor retired. One of the best doctors and offices we’ve seen … and we go to many. Answered all our questions in a personable manner and appointments were on time - with no waiting. The latter being a slight disappointment … as they have a great waiting room complete with snacks, drinks, and strong wifi. Staff are also very friendly and helpful as well. Will definitely return for any future tests or issues."
"I am so impressed and grateful- I have not met a doctor as patient, understanding and willing to inform the patient of his medical history and condition. Wonderful staff and practice."
"I went to see Dr. Gou for a second opinion, and he has been nothing but patience and great in going through things with me. Love the office staff too! They get people in quick and are super friendly. Highly recommend!"
"I went to see Dr. Gou for a second opinion, and he has been nothing but patience and great in going through things with me. Love the office staff too! They get people in quick and are super friendly. Highly recommend!"
"He actually listened and took the time to understand. I made changes based on his advice and my reflux is better. He’s is very friendly, I like him so much better than my last doctor who shoved literature at me, smiled, and never really answered anything. With Dr. Gou’s advice I’m sleeping better and feeling better."
"Awesome Dr and office!!!!!! I had previously gone to another Dr who was rude, condescending and told me what I was there for without listening to one word I said. Dr. Gou was the easiest Dr I have talked to in a long time. His office staff answers phone promptly and is very nice. Dr Gou took the time to listen and then gave me information and options. I never felt rushed. I did the research on each Dr through my insurance site and Dr Gou's info was great and up to date! Very happy with Dr Gou!"
"Dr Gou was very thorough and attentive. He took the time to listen to my issues, answer my questions and explain my procedure to me. He read and explained my labs and results from my colonoscopy from another doctor. His bedside manner was impeccable. I highly recommend him to anyone needing a gastroenterologist."
"Dr. Gou and his staff are friendly, professional and very efficient. I was able to see the doctor at my appointed time so I was in and out in less than an hour."
"Dr. Gou is absolutely amazing! Would highly recommend him to anyone who has any GI issues. He helped me find out I had a prolonged condition for years. He absolutely saved me so much pain. Will continue to follow him wherever he goes!"
"Very good visit. Dr Gou took all the time I needed to go over all my concerns and I felt very good about the care and help I received. Highly recommend!"
"During my visit, I felt very comfortable when talking with Dr. Gou. He discussed in depth my concerns regarding the current medical problem I was experiencing and explained the procedure that I needed to come to a positive outcome for my concerns I would highly recommend others to visit his practice as I have."
"I absolutely love Dr Gau! I highly recommend him. He’s a throw back to when Drs would take the time to visit with you and really listen to your concerns. He follows through with every detail and makes you feel liken he really cares."
"Great costumer service and amazing doctor. Took the time to answer my question and help me understand my situation. Front desk ladies are amazing and so the lady who is in charge of scheduling the procedures."
"Dr Gou was extremely caring and looked after me very well during my procedure. He explained everything very clearly and made me feel at ease. The whole experience was very positive."
"I would highly recommend Dr. Gou to anyone in need of a gastroenterologist! He was extremely knowledgeable and thorough in my initial visit. The way he went through all my symptoms and explained the treatment plan revealed how well he stays up to date on GI issues. He then performed my procedure, which went very well. He promptly communicated with my husband and me about the procedure findings and answered all our questions. He is energetic and enthusiastic about his job, and it shows in his patient care. I was very pleased with the care I received from Dr. Gou. He has my highest recommendation!"
"Dr Gou is very personable, and is genuinely interested in addressing all of his patient’s questions and concerns. I would definitely recommend Dr Gou to my family and friends."