GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"At first I was very nervous about the visit since it was my first time with the Dr and his staff. It turned out to be the most pleasant Dr appt ever. His staff was very nice and the Dr was open to question and was not in a hurry like most Dr. Thank you so much for all your professionalism."
"Dr Flores walked into the prep room and spoke to me about my procedure. Asked if I had any questions. He made me feel at ease. After the procedure he spoke to me about the results. I felt extremely comfortable with him. I would highly recommend him."
"Dr. Flores has been recommended to me by two of my other specialists as the GI doctor that will get to the bottom of my GI issues. My husband recently paid a visit to Dr. Flores. My husband, who complains more than I do about dismissive health providers, was impressed with Dr. Flores. I remembered Dr. Flores from having transcribed his dictation while employed by Christus Santa Rosa. He remembered me as well! Dr. Flores is one of the best physicians in his field. He’s personable and professional at the same time. He is not dismissive of a patient’s presenting issues. My husband, who’s hard to please, loves his new doctor. Now, if I could be forgiven for past mistakes, at a time I was panicky, I would love for Dr. Flores to be my GI Specialist as well! He currently also treats my older brother and younger sister. I would love to be included."
"Great staff! Felt very comfortable and relaxed. Mr. Eddie Flores was very professional and nice. He answered all my concerns and questions. Thank you all for taking great care of me."
"I was very impressed with Dr. Eddy Flores, It is refreshing to see a Dr., not only well versed in Gastrointestinalligy, But‼️ Is also willing to pass along his knowledge to other whom are interested. Dr.Eddy Flores, is Definitely one Dr. You can TRUST. THANK-YOU💖"
"Staff very professional, explain procedure and what to expect before and after. Thank you Dr Flores for taking me in as a new patient. And calling me back the day after, to check on me. All went well."
"I have been going to this office for at least 20 years. I have never had a bad experience. Very professional and kind. I will continue to see these Doctors."
"Very good appointment. Very efficient. Dr Flores, his staff, nurses, CRNA, and technicians were all pleasant, knowledgable, efficient, and professional. I highly recommend this practice to anyone looking for a gastroenterologist"
"As always, I am very pleased with Dr. Eddie Flores and the entire SAGA staff. They treat you as if you were their own loving relative. You are pampered and cared for from the moment you step through their doors. Everything is about YOU, your comfort, your privacy, your overall well being. Before your procedure and after your procedure, anytime you have a question they take the time to provide you answers. The patience the nurses have is truly incredible. My neighbor must have asked his nurse at least eight times how to put on the two surgery gowns and he still put them on wrong. She just exclaimed “it happens all the time” and once again explained how to properly put on his two gowns. I only had to ask once, just to make certain I was wearing them properly…funny memory. After the procedure, Dr. Flores came to visit to explain his findings, what he had to do, plus what to expect next. You are finally rolled out in a “limo” wheelchair, for safety purposes due to the lingering anesthesia. My ride showed up, I has handheld to the door and helped into my chariot, being pampered all the way. So this is what it feels like to be Royalty…."
"Dr. Flores and his Staff were very Professional and Respectful during my visit and Procedure. I felt as if He and his Staff Treating Me like Family. I Strongly Recommend Dr. Flores and San Antonio Gastronomy to my Friends and Family. Thank You All and God Bless You All 🙏🏼🙏🏼"
"Oh I like Dr Flores he is very nice and very thorough about everything that concerns my well-being! I would refer him to my family or friends anytime !"
"I have been a patient of Dr. Eddie Flores for more than 5 years and I have been very pleased with his care. I highly recommend him. He is an excellent doctor, very friendly and very thorough in his explanation of the colonoscopy precedure and results. He definitely cares about his patients and that is very important to me. His staff is friendly and very nice, they also make you feel relaxed before the procedure. Great place, wonderful people! Thank you Dr. Eddie Flores, for caring about your patients!"
"Everything was really great at the facility. Everyone were so kind, helpful, friendly and very patient with me. Thank you Everyone and especially Dr. Flores for all your excellent work and taking good care if me like you said would."
"De. Flores has made my visits prompt but down to the nitty gritty. I will continue to use his services again. One of the most friendliest, caring and thorough doctor I have known."
"Dr. Flores was very friendly and genuinely cares about your health. He was complete in his diagnosis and communicated in layman's terms so the patient could clearly understand. I would highly recommend his professional medical care."
"This is my second visit to Dr. Flores’ office and again it was a very pleasant experience. You are never made to wait longer than necessary and all staff are a pleasure to work with. Dr. Flores makes you feel as if you are the most important patient he has for that day. He gives you as much time as you need and makes sure you understand exactly what information he is giving you. I highly recommend Dr. Flores and his staff to all."
"Dr. Flores has the best "bed side manner" in San Antonio. Kind and patient, he really cares for his patients. You will not find a better gastroenterologist . Period."
"I want to give a shout out to Dr. Flores and the stuff members to the gastro clinic located on medical center. I went in for a colonoscopy today. I have more than excellent experience. I have a lot of doubts if I want to have the procedure or not, I finally decided to go for it. I was treating with a lot of respect and kindness since the first appointment. I was very nervous about the sedation but once the nurse explained me everything I was so calm and ready. Dr. Flores and the anesthesiologist asked me if I have any questions, I say no , they put the sedation I past out and woke up in no time and they were done!!! Dr. Flores came in and explain me the results and I was ready to go home. Just like that!!! Sorry for the long review but I want to encourage people to have the colonoscopy if you need it or as part of prevention. Is a very easy and almost 0 side effects, also is 100 % cover by most health insurance. Thank you Dr. Flores and all stuff members"
"Dr Flores Is a professional that explains everything so I can understand. Knows my situation and knows what is the best path forward for me. Very down to earth and approachable"
"Procedure, Follow Up went smoothly. Staff is knowledgeable and friendly. Only complaint is with prescription being called into pharmacy. Was told by your staff Lackland pharmacy did not carry prescription, so we used CVS. Then CVS said they couldn't fill prescription because it was called into another pharmacy already! Days later come to find out it was filled by my pharmacy at Lackland."
"Love to be able to see and talk to you thank you for calling so you know I have a pacemaker and you can share information with my heart doctor thank you for caring about your patients god bless"
"Dr Eddie Flores has been my Gastroenterologist since 2002. I had cancer type polyps. He has taken care of me for all these years. He is patient and answers all questions in a way that helps us calm down. I recommend him highly."
"All staff very professional , patience. Dr. Flores is the best. Great bedside manners. Post procedures explains everything with images and you're completely understandable of your condition."
"Dr. Flores has been recommended to me by two of my other specialists as the GI doctor that will get to the bottom of GI issues that I’ve been struggling with. I had been seeing another GI doctor but felt that I needed to have a second opinion about an acute issue that I was experiencing. Had a telemedicine appointment with Dr. Flores and he provided the insight I needed. He restored my confidence. I am wanting to put my GI care in his capable hands."
"I was treated with respect and kindness, everything was explained to me in detail. I was treated very well, and I would very much recommend Dr. Flores to all people that need service that Dr. Flores offers."
"I really enjoyed talking to Dr. Flores. He was very helpful and explained why I we need to have an colonoscopy. I’m on blood thinners and he got my cardiologist info. I truly recommend him. Even the recipient was very nice on the phone."
"Dr. Flores was great. He put us at ease and explained the condition and process to us thoroughly so the we could understand it. When we left his office we were entirely comfortable with every aspect of the upcoming procedure. We would not hesitate to recommend Dr. Flores to anyone that we know."
"Dr. Eddie Flores is an excellent doctor. He is friendly, bedside manners excellent and is always attentive of my questions and concerns. There is nothing like going into a procedure feeling at easy, knowing you can trust your doctor and knowing he will take care of you. Thank you, Dr. Flores His office staff is always friendly and helpful and his surgical staff is excellent as well. Thank you to Dr. Flores's staff, you all are Awesome!"
"Dr. Flores has treated me from the onset of colitis. He's been open about every step of my treatment and provided alternatives for current and future issues. All that, plus he a good guy!"
"From the moment you make the appointment, and you arrive at the Front Desk, they take great care of you, including the Nurses and/or Medical Assistants and the Very Attentive Doctor. He answered all my questions, he took his time to explain everything to me. His Incredible Professionalism. I complain about my visit Honestly I was delighted Everyone Very Professionals Thank You 🙏🏽😊 I Give them ⭐️⭐️⭐️⭐️⭐️"
"Dr Eddie Flores cares very much about his patients, I was strugglig with bad reflux and he called me right away instead waiting for the appointment that was a month after Esmeralda his nurse didn’t leave me alone and contact me right after I left a message."
"I was seen for my appoint right on time. The staff was very efficient. Doctor Flores provided clear and understandable instructions on what to expect for my upcoming procedure."
"(Translated by Google) Very attentive and patient with my doubts, he explained everything very well and gave me a lot of peace of mind. (Original) Muy atento y paciente con mis dudas, me explico muy bien todo y me transmitió mucha tranquilidad."
"My experience with Dr. Flores was great from start to finish. His friendly, relaxed, and confident demeanor put me at ease from day one, and his staff are equally excellent. You couldn’t ask for a better doctor!"
"Dr. Eddie Flores, Amazing!! He has always told us in detail all the scenarios if any. With each situation we have had going on with my body. Excellent Doctor. Super Courteous each and every time I have needed his expertise. Have recommended Dr. Flores to all my family members. Staff in office very professional and friendly."
"Dr. Flores is top notch, professional caring and detailed in handling your medical situation and his team is efficient and will respond to any inquiries you have. The follow ups after the procedure put you at ease."
"(Translated by Google) Excellent attention, Dr. Flores dedicates a lot of time to you. And the staff is very friendly! 🙏❤️ (Original) Excelente atención, El Dr. Flores te dedica mucho tiempo. Y el personal muy amable!🙏❤️"
"I saw Dr. Flores in a video visit prior to scheduling a procedure. It was my first time “meeting” him and he made me feel comfortable, like I’d been his patient for years! He was easy to understand and relatable. I definitely recommend him!"
"Dr Eddie Flores has been one of the most attentive, knowledgeable, and most thorough physicians I have ever encountered. I highly recommend Dr Flores for all your gastroenterology concerns!"
"Dr. Eddie Flores has been my Gastrointestinal Doctor for 15+ years, his bedside manner and his thorough expert understanding in explaining to the patient what each treatment entails. I Thank you Dr. Flores, Blessings 🙏"
"All of my medical life I have only been seen through the VA doctors since I am an Army veteran. When one of my VA docs informed me that she wanted to send me out to see a Gastro doctor out of the VA system, I was hesitant but agreed. I was seen by Dr. Eddie Flores. I was extremely pleased from the moment I signed in to see Dr. Flores, to the moment I left his office. I never knew what it was like to be seen by "a real" doctor and not just a resident, (not throwing shade to the VA docs). Dr Flores was very kind, is very personable, explained the upcoming procedures to where I understood, and made me feel like I had been his patient for years. I highly recommend Dr. Flores for his excellent professionalism, and all the knowledge he has in his medical career to help people with their gastro issues. Thanks Dr. Flores, see you soon."
"My 81 year old father was treated great by Dr. Flores. Yhe explanation given to my father about the findings of testing were explained thoroughly and Dr. Flores has great interpersonal skills-he was very realistic and honest with my father regarding his health and options."
"Dr. Eddie Flores is a very professional Gastroenterologist. I have been a patient of his for about 23 years. He always listens to my concerns pertaining to my diagnosis. I have never had difficultly obtaining an appointment to see him. Always pleasant and empathetic with his patients. I highly recommend him as Gastroenterologist and his staff are very nice and professional. A work colleague's mother recommended Dr. Flores to me, and she spoke with one his staff and brought me in two days before Christmas. I was so greatful have been squeezed in on such short notice and is the only doctor I trust whenever I find myself having an episode. As a doctor he has always gone a step beyond. You don't find that often in the medical field. I highly recommend SAGA and especially Dr. Eddie Flores."
"Dr. E. Flores is a very good doctor. He communicated well with me explaining about the procedure and he shows a lot of patience. I have known him for many years and feel very comfortable by the way he treated me. He cares about patients like me."
"Dr. Eddie Flores and his staff are amazing! My recent visit was for a procedure I had done and the results discussed with me in detail to where I understood. I would highly recommend Dr. Eddie Flores and his staff for any stomach or digestive issues you may have."
"Dr. Flores was incredible. Absolutely professional, yet approachable and knowledgeable. He explained everything clearly and even offered extra reviews just to ensure things were understood. Dr. Flores has a brilliant attitude and a very positive presence and I am grateful to him for his help and council. I feel fantastic. The staff were all helpful and courteous as well. Thank you, all."
"I have been seeing Eddie for 26 years and have had excellent service over that time. The facilities for procedures are well staffed and very professional and attentive."
"As a patient I admit I am tough on evaluating a Physcian as a good "Doc". As an ER Nurse I am maybe even tougher. Dr. Flores is clearly an excellent Physcian. His knowledge base is astounding. He spent considerable time with me. He had carefully reviewed my prior medical records and imaging. He was thorough and so very kind. I felt confident and safe in his professional care."
"Dr Flores is a very caring doctor. I have known him for over 15 years and he is still a professional and caring person. I have recommended him to friends and family as well."
"Dr Flores was very professional and eased my anxiety about my upcoming procedure . He was very patient and kind and gave me step by step instructions. I love a doctor who shows that he really cares about his patients and how they feel!"
"I've been a patient of Dr Flores for over 20 years and have never been disappointed in the care. He and his team members are all great. Caring, empathetic responsive. God uses him to do wonderful things. 30 years ago God used him to play a main key role in getting me into a transplant program. Weeks later I received a liver transplant. They've been instrumental in maintaining and keeping my health stable. I love the whole Team"
"Dr.Eddie Flores is a very compassionate and understanding doctor. He has always taken great care of my situations whatever they might be. Dr. Flores and his staff are a great team of health providers whom have restored me to good health many times. I am truly faithful to his services..😊"
"I have been a patient of Dr. Eddie Flores for 5 years and I have been very pleased with his care. I highly recommend him. He cares about his patients and that is very important to me. Thank you Dr. Eddie Flores!"
"Moving to San Antonio and working to establish new providers has been really difficult. I was fully discouraged with the medical system as a whole, until meeting Dr. Flores. He is kind and cares about people and their health. It’s evident that he has a passion for his practice and it truly shows in his professional and compassionate demeanor."
"During my preliminary visit for periodic colonoscopy, Dr. Flores helped me resolve a separate issue by reviewing my prescriptions and medications at no charge. Problem resolved. Two weeks later, I am still symptom free."
"I highly recommend Dr. Eddie Flores and his Staff for gastroenterology health needs. My exam was explained to me in detail by Dr. Flores and questions were answered thoroughly no matter how many times I asked the same question Dr. Flores was very patient and always had a smile on his face despite wearing a mask. Everyone wore a mask and practiced social distance, the facility had on-site hand sanitizers. The Anesthesiologist was kind and made sure I was comfortable. Words cannot express enough how the staff pampered and catered to me with warm blankets, juice/water after procedure. Thank you Dr Eddie Flores and Associates for all you do."
"Dr.Flores is awesome very professional I had the pleasure of meeting him years ago with my 1st husband health care when he was diagnosed with Colin cancer he was very caring and good with referral for medical attention.unfortunately he lost his battle with colon cancer with other medical complications.My now husband was referred to him for a colonoscopy at his Dr.visit my husband was very nervous and very unaware of the particular procedure after his consultation with Dr. Flores he felt at ease he explained the procedure and while in the waiting room had very useful and important information playing in office while we waited briefly .he seemed much comfortable and is ready for his procedure"
"Dr. E Flores is a knowledgeable expert in his field; he is compassionate and takes time to listen and understand your health circumstances. The best of doctors!"
"The staff and dr Eddie Flores were very friendly and knowlegde. I was very nervous because it was the first time for a colonoscopy and the entire staff made me feel very comfortable."
"Dr Flores and staff are very professional and knowledgeable. My family and I have been coming to see Dr Eddie Flores for over a decade now and we no regrets. Thank you for all you do for us!"
"(Translated by Google) Excellent and very friendly service attentive to my needs both Doctor and nurses !!!! (Original) Servicio excelente y muy amable atento a mis necesidades tanto Doctor como enfermeras !!!!"
"The procedures I received from Dr. Eddie Flores and his staff were done in a very professional manner. Impeccably performed, he and the entire staff executed the highest level of medical service and I will continue to request his services again."
"Dr. Flores was very informative and explained things in a way that was neither confusing or left me questioning things. He maintained a positive attitude and was firm in explaining different scenario regarding my personal situation. In speaking with doctors in the past I was always left with the feeling that I was looked down upon. As an individual that rarely visits doctors, Dr. Flores made the overall experience pleasant and informative. Thank you Dr. Flores, you really made me feel comfortable. Well done Sir."
"Patient first approach. Professional and caring. Provided options, honest straightforward answers and and experienced explanations and examples. The medical profession needs more doctors like Dr. Flores; empathic, energetic and confident."
"This was my first EGD and Colonoscopy performed by Dr. Eddie Flores on May 21, 2021. I had my anxieties leading up to the procedure. The prep was tough, not being able to eat any solid foods. The check-in process was very easy and the wait isn’t too bad. The staff was excellent and very accommodating. The actual procedure did not take long, especially since I was sedated. Overall, very satisfied with how everything went. I won’t be as nervous when I do this again in 5 years. Thank you, Dr. Flores!"
"My wife Sophie has been paralyzed ever since she had a massive seizure in 2017 l have attended every appointment and consultation with her, sometimes via zoom. We just recently met and consulted with Dr Flores about her g-tube removal. We were amazed with his detailed explanation of the procedure and the options and the parallel comparison to help her decide which option was best for her. Thanks Dr. Flores"
"I had a colonoscopy and endoscopy done by Dr, Flores. I give him an A+. He was very compassionate and seemed very, very competent. His Staff was wonderful ,and I just do NOT see any negativity in the whole experience whatsoever. Would recommend him to anyone who may have some gastrointestinal issues. A top notch Doctor and great Staff"
"He is an aweesome doctor i surely reccommend him staff is friendly and he knew what he was doing i feel muuuch better than what i was feeling!! Thank u Mr.Flores!"
"Dr Flores is an excellent gastroenterologist. My family has followed him several years. Also , he has informed me that my intestines have changed since starting chemo for multiple myeloma. To me , it’s important that a physician know how to deal with cancer patients."
"I don't fully understand all the negative reviews. Yes, bad things sometimes happen, regardless of who the doctor is. I've had many medical adventures myself, so can vouch that my experiences have been a mixed bag. I was referred to Dr. Flores after a (false) positive Cologuard test from my primary physician. I first met with Dr. Flores' Nurse Practitioner then later scheduled a colonoscopy procedure. I have been able to get in touch with office staff in a timely way (within a day or so) whenever I needed something. The office is handling many patients at a time, but I felt all staff were handling patients in a professional way. I've dealt with many doctors and realize healthcare is a busy place. Dealing with staff other than a doctor is not a big deal, as long as I am taken care of. Dr. Flores was kind and personable. He heard my concerns and talked to me about my results after I woke up from my procedure. The office kept in touch via the patient portal and text messages before, during, and after my prep and procedure. I don't have to be seen again for 10 years, barring any new problems. I will gladly have my next procedure done with Dr. Flores, as I had a positive experience."
"I have seen Dr Flores for twenty years and he has always educated me about procedures I have done and the course of any treatment needed. My comfort has been a top priority with him and his staff and I highly recommend him."
"I have read the negative reviews. They would be false. Dr. Eddie Flores is one of the most intelligent and personable physicians that I have ever known. I have had two procedures with no incidents. I find staff and RNs extremely helpful and competent I find it extremely rude that one of the posters was very disrespectful to call him "Mr.". I am proud to have Dr. Eddie Flores as my health care provider. I highly recommend this Dr. and practice!!"
"Saw the reviews only after my appointment was made, so I was a little concerned. To be brief, my overall experience was excellent. The staff was fine, nurses patient and kind, and Dr. E. Flores very pleasant. Most importantly the procedure went fine. It's a shame most people will only post when they are upset."
"The only problem I've had is TALKING TO A PERSON WHEN I CALL. I want to remind the office manager, if there is one, that not all of us use a CELL PHONE. Just a person...just sayin'. I wonder if ANYONE reads reviews. Butting a stump is no fun. I do like Flores."