GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Doctor very informative answered all questions. The procedure he did was quick, efficient, problems addressed. The staff were all professional & good at what they did."
"Doctor very informative answered all questions. The procedure he did was quick, efficient, problems addressed. The staff were all professional & good at what they did."
"While I was disappointed they didn’t find what was causing my pain the staff was pleasant, considerate and very professional. Great with follow-up after the procedure as well as the pre-procedure information. Highly recommend Daryl Hutchinson and his group."
"Great Doctor, He prescribed Harvoni for Hep C for me when it first came out. Processed the application for a foundation to pay the $184000.00 for my treatment. My Doc for 15 years. He's my guy. He's good."
"I am extremely lucky to have Dr Hutchinson as my Gastroenterologist. He is very understanding and makes me feel like I’m never rushed. He’s very easy to have a conversation with. He explains his plan of attack in a manner that is easy to understand. I highly recommend Dr. Hutchinson!"
"Dr. Darin Hutchinson was the first and only Gastrologist that took the time to listen to my husband issues and concerns that he was having with his esophagus and was able to diagnosed the issue within a reasonable time. I would highly recommend Dr. Hutchinson if you are looking for a Honest gastrologist."
"Wow! Dr Hutchinson is a great gastro! I have had stomach issues off and on since the 1990's.so I have had a lot of gastros. Stomach issues can affect the whole body and make us feel miserable. On my 1st visit Dr Hutchinson did a simple test that I had never been tested for. It helped get me diagnosed with something and immediate treatment. He is very caring and honest."
"All my questions were addressed regarding my pending procedure in a professional and informative manner. All the staff were very professional and courteous."
"Dr Hutchinson is very caring, professional, gives you the time of day by not rushing you. He’s very easy to have a conversation with. He’s willing to try different options so he gets the diagnosis absolutely correct. Highly recommend."
"Daryl Hutchinson was very professional, clear in what he communicated with me and very precise to why I was there and to get to the root of my problem."
"Dr. Hutchinson was wonderful 😊. I loved the amount of time he took with me. He listened to my concerns and addressed them all. I would highly recommend him."
"This was my first colonoscopy/endoscopy combined. Dr. Hutchinson and his team were very attentive to my questions and made me feel comfortable with the process."
"I have been seeing Dr. Hutchinson and his PA Daniel for a few years now. I have complicated digestive issues. They keep trying to find the root cause of my problem. They are very professional and caring. I highly recommend."
"The only thing that wasn’t great was that the front office personnel were not welcoming or friendly. I was completely ignored when I entered the office. The doctor and nurses were fabulous, very warm, friendly and seemed to really care!"
"Dr. Hutchinson was professional, knowledgeable, and thorough in his history review, examination, and evaluation/treatment plan and recommendations. He earned my trust quickly. I highly recommend him."
"Fantastic experience. Felt heard and comfortable and look forward to having Dr Hutchinson as my continued Gastro Dr. (He also was great with my 2year old being in the appointment, this was a huge win for me)"
"Dr Hutchinson is fabulous. However they have a new phone/texting system that keeps messaging me to reschedule my appointment that I was at 2 weeks ago."
"I’m a new patient of Dr Hutchinson. He has a nice manner and seemed concerned about my issues. He suggested a colonoscopy and I agreed. He said they were booking a couple months out. When I got scheduled was 3.5 months out..Original appointment was 4/25 and colonoscopy is scheduled for August 9. I hope there is nothing too serious going on, that’s a long time to wait"
"The staff and procedure was done with care and professional supervision … Dr Hutchinson has watched over my medical issue and I feel very comfortable with his treatment. Thank you"
"This was my first colonoscopy procedure, I was a little scared, since I have not been under before. Dr Hutchinson and his staff were outstanding, made me comfortable, answered any question I had. Felt like a patient not a number. Thank you Dr. and your staff. Lisa Miller"
"I first went to Dr Wiggenhorn in 2014 for a sleep study to diagnose sleep apnea. Years later I had severe infections in both ears and didn’t remember I had seen him. So I went to another ENT office closer to where I live. They fixed me up and I eventually had a septoplasty done there. Unfortunately, after that things went south when I talked to them about ordering C-Pap supplies and getting a new machine to replace my 10+ year old unit. They had supposedly submitted the paperwork, but never did. After several attempts to contact them, I found they had closed the local office. Rather than waste my time going to their other office, I found the documentation for the first visit with Dr Wiggenhorn. I made the appointment with him and to make a long story shorter, my new machine and supplies are on order with absolutely no hassles. Dr Wiggenhorn is now my go-to doctor for all things ENT and I won’t forget him again. I don’t know how I forgot I saw him because he is very personable, friendly and took care of my needs without any hassle whatsoever. The staff was friendly and efficient. I was seen on time even though the waiting room was pretty full."
"Feel confident that I am getting the best medical care with Dr. Hutchinson as my Gastro endocrinologist. He listens very closely to what I say and does treatment and he explains everything I strongly recommend him, and I have recommended him too many many people. Because I am so pleased with the care that I receive."
"Dr. Hutchinson is the best. And his staff so very friendly. A pleasure to go to their office. Have had our endoscopies and colonoscopies by Dr. Hutchinson over the years. Explains everything and we feel so safe under his care. He truly is the very BEST. Sharon & Ron in Sun City West, AZ"
"Excellent professional process gives total confidence in the process and was well communicated after with follow up calls the next day and biopsy results w/I 4 days, every detail was very timely, reliable and well communicated."
"Dr Hutchinson was very attentive during my visit and showed true concern about my slightly enlarged gallbladder. I was in no pain during the visit and after examining my midsection, Dr Hutchinson decided there was no need for a follow-up visit."
"Teamwork! Very professional, caring and I am impressed that my procedure's were painless, thorough and were done within 1 hour. Highly recommend Dr. Hutchinson and his team!"
"Dr Hutchinson is a very caring professional physician. He spent time explaining an upcoming procedure. I am confident that he will do an excellent job."
"He is excellent! Not rushed and very impressive surgical suite for colonoscopy and endoscopy. Dr. Hutchinson gave me information and possibilities and asked what I wanted to do. He cared that I be part of the process. You can’t do better than Dr. Hutchinson!!"
"Dr Hutchinson seems very sincere, and willing to help solve the problems that I have going on with me. I appreciate him keeping in contact with me to resolve my problems. Thank you"
"Some years back my PCP recommended Dr. Hutchinson. Sometimes a doctor's perception of another doctor can differ greatly than that of the patient. This time he was spot on. Doctor Hutchinson is a a patient man and willing to explain things in detail. His physician's assistant Danielle is equally fabulous. I've been to the office over I guess the past 10 or so years with different gastroenterological problems. And I'll be back as needed. Oh, and I have recommended Dr. H to friends."
"Dr Hutchinson seems very sincere, and willing to help solve the problems that I have going on with me. I appreciate him keeping in contact with me to resolve my problems. Thank you"
"Dr. Hutchinson is a “friendly dynamo”! I must have seen him after all of -5 minutes in the exam room. My first impression was one of reassurance and confidence in his skills. I didn’t have to explain why I was there because he already spent time (twice I think) reading my previous records. Yet I never felt rushed or dissuaded from asking questions - which were fully answered. Dr. Hutchinson is a “5 Star General” whose reviews you must read. The Doctor had already formulated a plan of action for me, based on my history. And I had every chance to add input. Call now because many people already have discovered this “Gastro-Gem”. Thank you, Dr. H, for your caring, concern & compassion."
"Dr. Hutchinson is a very caring doctor who pays close attention to you while he asks questions about your current health. He considers your responses carefully before he makes a diagnosis or treatment plan. I am so thankful that he is my gastroenterologist!"
"My whole experience was outstanding from the moment I walked in the door. All of the staff was friendly and helpful and of course knowledgeable about their jobs. I rarely experience this much caring about my well-being. And, that was the best night's sleep I've had in months. Thanks Dr Hutchinson."
"Everyone is very nice in this practice, and I have received very good care from Dr Hutchison and especially from NP Danielle Carrillo. The problem is there is not enough Dr H and Danielle to go around, and wait times for an appointment with either can be two months or longer. ☹️"
"Very caring and professional. I would recommend this place to everyone. Dr. Hutchinson is great, spends the time you need and listens to the patient."
"Got right in when I got there I didn’t wait at all. The doctor was in the room with me before I even finished my paperwork. He knew exactly what questions to ask to narrow things down quickly. Definitely recommend."
"I like a physician that is a bit more personable. I do believe he is a good doctor and will continue to see him. The office staff is very helpful and nice."
"First time meeting Dr. Hutchinson. Very professional, thorough, and attentive to all my questions. Not that I'm looking forward to a Colonoscopy, but I know I'll I'll be in good hands and I certainly know what to expect."
"This Colonsocopy was one of 7-8 I've had since 1979. This one was by far the Easiest, Best and Fastest. The prep no longer used the huge gallon of awful tasting GO LIGHTLY, but rather 64oz bottle of nice Gatorade with 8.3oz of Miralax desolved in it (which I could not taste), and 4 tiny afDucolax pills. Everyone was very, very friendly and helpful. Dr Hutchinson is a genius at this colon investigating. The whole experience was GREAT~!"
"My experience began with the medical office and staff of Daryl Hutchison, M.D. accommodating me and my need for an earlier appointment than what was scheduled. From my request description through quick rescheduled date of being seen, I was warmly welcomed, listened to, efficiently evaluated and scheduled for a procedure to further assess my GI distress. I have only the most high praise for the professional and caring care given me by each and every staff member of this medical team. I feel every person, from the office receptionist to the discharge nurse following my procedure, put me and my needs as their highest importance. It feels very good to feel important with the added value of respectful attention to my care. I feel I am in the blessed hands of an entire team. I have just finished my first step with this medical team and am looking forward towards a successful resolution of my G.I. symptoms. Thank you Dr. Hutchison and staff. I appreciate you."
"On time, friendly, helpful, sympathetic and professional. Results were given after the procedure & lab results called the next day. A very efficient team."
"All in all, a pleasant experience. Dr Hutchinson and the entire nursing staff handling my procedure were competent and compassionate throughout. Results of the procedure and after care were well documented. I received a follow-up call the next morning to see how I was doing. I would not hesitate to choose Dr. Hutchinson and his staff if future care was needed."
"Dr. Hutchinson was very informative and personable! It's always nice when you just have that gut feeling that this Doctor actually cares about his patients and will have your best interest in mind! My appt was on time and I felt like he actually listened to my concerns and had an appropriate game plan for my future treatments."
"The staff here is above excellent! I highly recommend Dr. Hutchinson and his staff for any of your digestive needs. A very thorough team who truly cares!"
"Dr Hutchinson seems very sincere, and willing to help solve the problems that I have going on with me. I appreciate him keeping in contact with me to resolve my problems. Thank you"
"Who would have thought such a procedure could be a totally relaxing (of course the anesthesia helped) and pleasant experience. The facility was pristine, which is always reassuring, and every medical staff were professional, caring, and genuinely friendly. Kudos to all at The Endoscopy Center!"
"Dr Hutchinson was very nice very professional informative but it all boiled down to getting the tests the endoscopy and colonoscopy which I was very disappointed in the fact that I could not get in until September which is a 3-month wait and he knew how very anxious I was about being afraid that I had cancer or some other horrible disease and I was extremely anxious other than that I would have given a five-star if not for the long wait."
"For a procedure that I was dreading, they made it is as comfortable as they could. Well trained and professional all the way. I highly recommend them"
"UC for over 30 years. He helped me get into remission a little over two years now!!! PA Danielle is amazing too. Entire staff is friendly and helpful. Nice office too. I get my infusions there too, in and out! Update, still in remission 2023 and continued great care!"
"Best GI I’ve had in a long time. Good bedside manner, nice guy, punctual, and methodical. He supports you in making your own decisions regarding your treatment."
"I had a great experience from start to finish . Staff was friendly, nurses and anesthesiologists were informative, aftercare was great. I even received a follow up call. Thank you"
"Dr Hutchinson is The Best GI Doctor in AZ - on the very rare occasion he isn't 100% certain on an issue, he will request a second opinion & asks your permission to discuss / review with another Specialist. He listens patiently, explai s thoroughly & ensures that as a patient you completely understand everything. I highly recommend him to family & friends - not something I usually do."
"I have seen Dr. Hutchinson for about 10 years now. I recommend him to my friends and family because I trust him. Dr. Hutchinson and his staff has always been very professional and treat me like I’m very important to them. I’ve never had any issues and I know that I’m in good hands."
"Dr. Hutchinson was very professional and caring. It's always difficult to switch physicians and it wasn't something I was planning to do. He made it very seamless."
"We had our gasto doctor in Oregon for 12 yrs and loved him. We moved to Surprise and needed a new doctor. We saw Dr. Hutchinson and was absolutely pleased. He is warm, friendly and very professional. We are very impressed and so thankful for finding him."
"We had our gasto doctor in Oregon for 12 yrs and loved him. We moved to Surprise and needed a new doctor. We saw Dr. Hutchinson and was absolutely pleased. He is warm, friendly and very professional. We are very impressed and so thankful for finding him."
"Excellent experience. The staff was extremely professional and cordial. The procedure was performed exactly on time and I was released quickly with no ill effects."
"They did a great job. The staff was very kind, efficient and I was in and out in like 45 minutes of being called back. Very smooth painless process. Highly recommend!"
"Dr Hutchinson and his staff are so friendly, knowledgeable and make you feel at ease. I’ve had two procedures there and I never felt so taken care of. Thank you so much for caring for me."
"January 12, 2023 Recently went to Dr. Hutchinson for a colonoscopy. Everyone I met was warm, caring, and sympathetic to my needs and concerns; all the nurses and anesthetist Patricia, Megan, Kerry and Tamara. My wife was surprised that Dr. Hutchinson took the time to call her after the procedure. and explained all the results. Someone from the office staff followed up with me the next day to make sure I was OK. Prep was relatively easy. I highly recommend Dr Hutchinson and his entire staff, if it's your time to proceed with a colonoscopy."
"January 12, 2023 Recently went to Dr. Hutchinson for a colonoscopy. Everyone I met was warm, caring, and sympathetic to my needs and concerns; all the nurses and anesthetist Patricia, Megan, Kerry and Tamara. My wife was surprised that Dr. Hutchinson took the time to call her after the procedure. and explained all the results. Someone from the office staff followed up with me the next day to make sure I was OK. Prep was relatively easy. I highly recommend Dr Hutchinson and his entire staff, if it's your time to proceed with a colonoscopy."
"I really like Dr. Hutchinson. My issue is trying to get an appointment to see him right away if you need to is impossible. I recently had a bout of infectious colitis. My primary had run out of treatment options and wanted me to see Dr. H right away. I finally got a telehealth visit with him after my primary contacted him directly. I find some of the office staff to be very unhelpful. After a few tests and medication I was on my way to resolving the issue. I was sick for six weeks!"
"Great doctor! Excellent experience for an uncomfortable procedure. That staff we're exceptional, kind and calming. I am so grateful for the entire experience"
"I’ve been a patient of Dr. Hutchinson for years. He’s outstanding! He’s very personable and knowledgeable. He will continue to treat you until he gets to the bottom of the issue. He was recommended to me by a friend 12 years ago and I’ve been going to him since. I just recommend him to 2 other friends . It’s hard to find great doctors now a days . He is by far one of my favorite doctors!"
"Such wonderful treatment. The doctor is good to explain anything. He is concerned. I would tell anyone that needed gastrointestinal doctor to go to Dr Hutchinson"
"I’ve been to Dr Hutchinson several times over the years. Always felt he takes the time, listens, and explains a clear path for addressing my concerns."
"The staff was kind and very efficient! Dr Hutchinson was concerned and squeezed me into his schedule. He took his time, went through my issues and I am confident he will come up with a solution once the test results are in! 5 star rating for sure!"
"Office staff very friendly and helpful. Very little wait time. Dr Hutchinson came in almost immediately. I have not been in for 4 years and he seemed up to date on me, he is not rushing me, very informative. I would highly recommend Dr Hutchinson."
"I thought Dr Daryl was very good at explaining everything to me and explaining what else I need to do. Really made me feel at ease. I would recommend to friends . He had been recommend to me by a deer friend of mine."
"I rate the entire process excellent. The staff is professional and friendly. I felt their support and assistance from my first call for an appointment to the call with my results. Dr. Hutchinson spent time with me explaining and discussing each question or concern. It’s a great comfort when you can have a doctor who listens and you don’t feel rushed during the visit. I appreciate each person in the office and the atmosphere of the office."
"Dr Hutchinson is a careful, skilled GI guy. I have sevre COPD and he nudged me to see a pulmonologist before he would do scopes on me. Once cleared by pulmonologist (he messaged me to see how I was doing wiyth pulmologist a month later)( , and once cleared by the pu.lmonologist to be dsafe he did the scopes at Banner Boswell hospital. He was prompt with giving results to my PCP. I hghly recommend him"
"Dr Hutchinson was recommended by my Primary Physician as she get he was a excellent person in his field. This provide to be very correct. How m and have s staff were very concerned about it and to me done an excellent job. I would recommend him if a person needed the procedures done as my Primary Physician said of him."
"I had a great experience with Dr. Hutchinson, he was very kind and explained everything I needed to know for my procedure, I would surely recommend him for anyone looking for a great doctor."
"Dr Hutchinson is a wonderful doctor! Anyone looking for a Digestive Disease doctor, don’t look any further. Dr Hutchinson is kind, considerate, and listens to everything you say. He is very thorough and has to be one of the best doctors out there! His staff is also kind and the office is very well taken care of and clean."
"Appreciate Dr. Hutchinson very much. I don't want to go into details but suffice it to say that I am so glad to have him to help me with my Healthcare. He has helped me to have a better quality of life with his expert care."
"The Dr and staff always welcome my wife and I with professionalism and caring. Dr Hutchinson saved my life in 2016 when discovered a tumor during a colonoscopy. Great Doctor."
"Dr. Hutchinson and his staff were extremely helpful and friendly. Dr. Hutchinson was very sympathetic and that was so important to me since I was in so much pain."
"My appointment with Dr. Hutchinson was easy, informative and he was sensitive to my medical needs. His staff was also professional and has been consistent throughout my treatment. Lastly his office was clean and organized which is always appreciated."
"Dr Hutchinson is highly professional and efficient. He has good communication skills, listens to his patient, offers options and explains each option well. A positive experience."
"I had a procedure done by Doctor Hutchinson, he saw me before and after the procedure. He was clear about what he was going to do and then after he explained what the results were. I like how efficient he is he also ordered different image to make sure everything was good for me. I thank Doctor Hutchinson for taking care of me. He’s a kind person."
"This is my 2nd procedure with Dr. Hutchinson, as always a great and stresses experience. Everyone is very personable and caring! Highly recommend Dr. Hutchinson & his team!"
"I don't think I would be alive today if it weren't for Dr. Hutchinson. Everyone should have the opportunity to whole-heartedly tryst their doctor...I'm lucky to be one of them!"
"Dr. Hutchinson lends a sympathetic ear when needed as well as his expertise! All of the staff, the nurses and other attending personnel are friendly, caring and patient. I felt I was in very capable hands when there."
"Dr. Hutchinson was a breathe of fresh air. I have been dealing with my conditions for too long and constantly kicked to the curb by my other provider. Dr. Hutchinson was extremely friendly and eager to listen to my concerns and get my health back to good standing. I look forward for my follow up appointment. For once in a long time, I have a sense of hope knowing that a medical proffesional has my back and looking to help. Thank you Dr. Hutchinson for your kindness and proffesionalism!"
"Dr. Hutchinson was capable of finding digestive problems that a previous doctor of mine had never noticed. Left unattended could have let to internal bleeding. Dr. Hutchinson was able to take care of me with meds only - no operations necessary."
"My appointment with Dr. Hutchinson was easy, informative and he was sensitive to my medical needs. His staff was also professional and has been consistent throughout my treatment. Lastly his office was clean and organized which is always appreciated."
"Dr. Hutchinson was very thorough and asked a lot of questions, he also listened to me, and was understanding and compassionate. I feel like I am in good hands."
"I had my first visit with Dr. Hutchinson . He is very friendly, answered all my questions, and put my mind at ease for my upcoming procedure. I was very pleased with my visit."
"(Translated by Google) Excellent service to his patients, Dr. and all your staff, thank you. (Original) Excelente servicio a sus pacientes,el dr. y todo su personal,gracias."
"Dr. Hutchinson is very easy to talk to. What I liked about my first appointment he was on time. The front desk staff very friendly and helpful. I would recommend Dr. Hutchinson. After discussing my issues and letting the Dr. know that I cut out several Items from my Diet and that I was feeling better he did not feel any other test needed to be done. He told me if anything got worse to call his office immediately."
"Dr. Hutchinson is a great dr he is compassionate and understanding. He listened to every issue I described and acted really quickly on scheduling my procedure. The staff at the office is so helpful and sweet. I highly recommend this office and DR."
"UC for over 30 years. He helped me get into remission a little over two years now!!! PA Danielle is amazing too. Entire staff is friendly and helpful. Nice office too. I get my infusions there too, in and out!"
"I was scheduled for an appointment for a Banner gastroenterologist. They called and canceled the day before. They couldn't Reschedule any sooner than 2 and a 1/2 months out. Not only was doctor Hutchinson's office office accommodating is accommodating to a much sooner appointment date, I found this interaction to be much more engaging listening and inattentive as opposed to the cookie cutter Heard mentality of the banner office. It's very personable and it makes you feel as if he cares if he cares about your treatment and needs. I would absolutely recommend him to my family. I can't give anybody a bigger compliment than that."
"I saw Dr Hutchinson as a referral from my PCP due to undetermined cause of iron deficiency anemia. Dr Hutchinson performed upper and lower GI exams at Sun City Endoscopy. Very professional team and as a result Dr Hutchinson advised me of findings and referred me to thoracic surgeon for further evaluation. Dr Hutchinson is very personable and did a good job of pre and post procedure explanations."
"I saw Dr Hutchinson as a referral from my PCP due to undetermined cause of iron deficiency anemia. Dr Hutchinson performed upper and lower GI exams at Sun City Endoscopy. Very professional team and as a result Dr Hutchinson advised me of findings and referred me to thoracic surgeon for further evaluation. Dr Hutchinson is very personable and did a good job of pre and post procedure explanations."
"Doctor Hutchison was very informative regarding my health explained all situations to me and my wife. I have high regards for his skills and information."
"Dr Hutchinson explained what was going to happen very explicitly. He was very informative, asked several times if I had any questions. I felt very comfortable with him."
"Amazing experience with Dr. Daryl Hutchinson and his team. Almost no wait time and my medical problem was diagnosed and taken care of very well. Could not ask for more from a doctor's office!"
"I've seen Dr Hutchinson a few times for a situation that I was very concerned about. He helped me not to worry about the diagnosis. There was good communication at the office with questions and concerns."
"Dr. Hutchinson is one of the best and kindest Doctors that I have ever met! I fired 3 before I had the pleasure of meeting him…he was worth the wait. 🙂"
"I felt very confident that Dr. Hutchinson really understood my symptoms & his prescribed treatment has put me on the road to feeling better. He spent the time needed to do the right testing & quickly let me know results of the tests. When in office, I never felt rushed & always felt I was being listened to."
"Dr Hutchinson was very personable. I really felt heard and that he cared. I really appreciate the fact that he gave me good advice on how to change my eating habits and do things differently to help with my stomach issues that I have been experiencing."
"Today, 3/23rd had 2 procedures, colanoscopy and endoscopy. Dr. Hutchinson was both professional w/a good bedside manner, as well as his nursing staff."
"So far, my experience with Dr. Hutchinson has bern,very positive. I appreciated that he chose a Zoom call for our first meeting. I'd give a 10, but we've only had the Zoom call so far."
"My appt was at 3. Was told to come in a bit early for paperwork. I was seen and checking out at 3!!!!!! The most efficiently run office I have ever visited. All should learn from this crew.. It can be done!! Thank you for being respectful of my time as well."
"When i went to see this man, who said, he quote, " Had PASSION FOR MY SITUATION", i started tearing and said ," I need PASSION, without a DOUBT". !! This Dr. Hutchison, was my " Knight in Glorious, Shining of a Dr. That, along with, My Lord JESUS CHRIST, saved my LIFE !!😃😥🤗🤗😊 . I have , would , & did, refer him to others. God Bless this Man , who , ACTUALLY CARES AND HAS COMPASSION😊"
"I am perfectly satisfied with care. He is thorough and efficient and his staff keeps me informed as to,the status of my tests. When there were problems he met with me and discussed the situation and"