Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Excellent care and information throughout my procedure."
"Excellent care. Easy to schedule, lots of time spent explaining the procedure. Everyone was so nice and caring."
"Staff was professional and the environment was full of joy and some jokes ( the nurses who spoke to me in the beginning). Each part of the team explained every part of the process. Asked if I had any questions during each step. Dr. Tan spoke to me about my previous procedure results. After this current procedure he explained the results and biopsy sent to the lab for results. Paul had a challenging time to get my veins to pop up but he persisted and got it the first time- a real pro. The anesthesiologist explained the medication she was using. Asked me several questions and asked me if I had any questions. She warned me about a slight burning sensation and boom I was out. I recommended this office to triwest and told them you all rock."
"Explain everything to me & asked did I have any questions."
"My experience was top tier! I couldn't have asked for absolutely nothing better. I walked in the front door, was escorted to my exam cubicle and quite literally under sedation within 10 minutes of arriving. I was blown away."
"Excellent staff, short wait-time, and no physical discomfort at all. This was my first experience and would recommend to others."
"There was an issue with the location I was scheduled at which made it so I was unable to be given medication. As uncomfortable as the procedure I had was, the staff was absolutely excellent and very kind. I would definitely recommend."
"Dr. Tan quickly arranged for the procedure and listened patiently to my rambling. I had it once before at a different clinic but this time I was really pleased with the instructions for the prep and the procedure. So much better than before. Wish I had come here to begin with"
"Outstanding care in all ways!"
"Great experience, by all polite professionals. Would recommend and will return for services"
"Everybody and everything was great. The instructions need to be updated."
"My wife and myself were very impressed by the whole crews friendliness and efficiency."
"Dr. Tan is very thorough in his explanation and I have felt way better since visiting him. Everyone was very courteous at the clinic. Very happy to return for my next visit. I also want to add, I had no pain or stress from my Endo or Colonoscopy. Thank you very much for your excellent skills."
"Amazing doctor and staff, wonderful customer service."
"Dr Tan is remarkable. He is caring, trustworthy, upbeat, and encouraging. At last, it feels like I'm in good hands. So grateful for him!"
"It's always been a lifesaver there at your place. Thanks"
"The staff who checked me in, (didn’t give me her name) was very helpful. The nurse, Paul, who did the interview, took my vitals, prep me, was very efficient and answered all my questions. He was very gentle and explained what he was doing to me as he was prepping me. He made sure I was comfortable and allay my fears and anxiety. Nurse Julie called me the afternoon before my procedure and made sure I have all I need for my prep. She was amazing that morning, made me feel comfortable as she was putting me to sleep ( for lack of a better word.) Over all my experience in the clinic was excellent! Dr. Tan and his staff were great."
"It was a good visit nurses were really nice and so is my doctor I appreciate everything they did for me that day thank you I give you guys five stars"
"Excellent communication skills, professional and courteous staff. It was an effortless visit which I call a success."
"Great"
"Very friendly and attentive. Asked questions, discussed treatments, gave advice and choices for preferred methods of treatments. A wonderful experience"
"Very professional"
"Efficiently run and nice folks. Very professional."
"Everything was fine, except for data lost on computer system upgrade and having to provide documents previously provided."
"Brought in and started on time. Everything was explained clearly. Appointment length was shorter than expected"
"Staff was very friendly and professional."
"Everything was very professional and I was provided with great care."
"Very informative"
"Quick, on time, friendly, and to the point."
"I was seen in a timely fashion. The doctor was attentive and helpful."
"The people were great. My prep nurse, Paul, was very good. And I don’t remember much of anything after being wheeled into the procedure room. So that’s perfect."
"I felt heard, validated, and got the results I really needed. Dr. Tan was truly caring and took the time to explain why the action plan worked."
"Very friendly team, efficient process, would recommend to others."
"I am very happy with the professionalism of Dr Tan and appreciate the great care provided by his staff!"
"Dr.Tan and Staff were very nice and friendly and very professional..Thank you to all!"
"It was a good visit and they were very respectful and helpful."
"The dr and the nursing staff that takes care of you for procedures were kind, polite, and seemed to generally care about you. The front office staff is a complete nightmare. They were rude and Snarky, treated me like I wasn’t worth their time. On a call with the prep receptionist the woman accidentally disconnected the call, and never called me back. I also had issues with the front office staff not emailing me the prep instructions for colonoscopy. Was supposed to have it 7 days before the colonoscopy. Only received it after having to make 2 phone calls. Thankfully the dr and nurses are all wonderful."
"An excellent experience from the woman on the phone to the Doctor himself. Paul and Amber were superb nurses, worked well together and very personable and likeable. Justin, the nurse anesthesia was a hoot. Had a sense of humor but knew what he was doing. Dr. Tan seemed like a younger version of Dr. Yes, very competent but also very human!! All in all a 5+ experience for a not so pretty procedure, l will be back in 5 years."
"All the nurses were extremely friendly and kind. They each introduced themselves and explained their role in the process, which is very comforting as a patient experiencing a procedure for the first time."
"Dr. Tan is very thorough in his explanation and I have felt way better since visiting him. Everyone was very courteous at the clinic. Very happy to return for my next visit."
"Caring and interested even though I am a routine case."
"Friendly and proficient staff. Procedure took place on time."
"Good doctor, he listens well and makes good recommendations given the facts. He is also personable and pleasant. I would use him again for sure."
"Dr Tan is very likable and he explained everything I needed to know about upcoming procedure."
"From start to finish, Dr. Tan and his team were caring and efficient with my procedure."