Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"Dr. Donner and his team are amazing at making sure you are safe and healthy with all of the information and resources available for you. They also provide you with great care I will recommend them to anyone. I am satisfied that I have them as part of my health care team. Thanks for the teams hard work"
"Dr. Donner and his staff were very kind and professional. There were no unanticipated delays or issues with the appointment. I showed up early, but that was no problem as the office was open very early and the waiting room was comfortable. The nursing staff was very kind and helpful. Although this wasn't my first rodeo (so to speak) at Dr. Donner's office, I was a bit nervous and they put me at ease. I got my test results promptly afterward. I would highly recommend Washington Gastroenterology!"
"Dr. Connor and his staff took great care of me. My procedure went smoothly, but I had a bad reaction to the sedatives and had trouble in recovery. The staff took great care of me and my wife as she tried to help me recover. Thank you to everyone there for taking care of me!"
"Everyone from the office staff to medical staff were helpful and kind. They were happy to answer questions in the days leading up to my procedure as well as the day of."
"Nice Dr, straight to the point, informative and doesn’t make you wait, in and out, pun intended."
"Great experience, very professional. Totally recommended."
"Doc is very open to discussing other options and so helpful."
"I was happy with the results, however there was very little discussion about my health and how to go forward."
"Great Doctor and staff."
"A pleasant experience despite the reason for the visit…nice office setting and pleasant, competent staff. Dr. Donner will tell it like it is; he did for me, but that’s what doctors are for, isn’t it?"
"Dr donner is by far the best doctor ive ever had. He is the most amazing listener and has gone above and beyond to help me with my health issues. I highly recommend him for any and all of your health needs."
"Exceptional staff and experience!"
"Dr. Donner and his team were very professional and knowledgeable about their work"
"First appt was a video visit and there was no time wasted on small talk. We got down to business right away. Dr. Donner was very friendly and informative. I felt very comfortable talking about very uncomfortable and private issues right away and some of these things I was a little shy about telling to my PCP. I've already recommended him to someone I know since then. 😊"
"Very professional, courteous service was provided by Dr. Donner and his staff! Highly recommended!"
"Prior to, and after walking into WAGI, I felt valued as a person. The staff was friendly and informative at each step. From the front office, to the moment I entered the procedure room I was greeted by the various nurses and staff in a friendly, positive manner and they picked up on my relaxed nature and each staff worked at elevating my mood. The lead staff member in the procedure room was amazing and gave me confidence that I was in a safe place, among “friends”. Dr. Donner’s demeanor was, as well, one that encouraged confidence. The clinic was spotless and I could detect no odors. There were NO “hospital” smells nor any bad odors. it was as though the place had never been used. And, even though there was a patient leaving as I arrived and another patient in a bed with adjacent area I had the confidence of cleanliness and privacy. The clinic was efficiently run and at no time did I feel “exposed” nor embarrassed or uncomfortable. Oh, and the prep process was clearly explained, the solution was very palatable, and the split 50%/50% dosing was amazingly easy. This was my 4th colonoscopy over the years, and finally, I will no longer dread the long black tube. Kudos to the entire staff and thanks for respecting me as a person, and thanks to all the staff for transforming one of the more unpopular and dreaded experiences in life into an experience of which I will have the most positive memories. Well done!"
"Friendly, efficient staff. New prep procedures esp splitting the prep drinking was easier. As usual the actual procedure went smoothly."
"Good communication via text, email and phone call; knew what to expect, very clean from waiting room to recovery room. Doctor and staff friendly and knowledgable, all the things you are looking for in a medical clinic."
"Good instructions and support. Since I declined sedative, I got immediate feedback after the procedure. Staff were all very friendly, helpful and professional."
"From the moment I was greeted at the door until I left, I was treated with the utmost respect, compassion and kindness by everyone I encountered. The Nurse who set up my IV was the best I've had in my lifetime. I barely felt anything. The center was immaculantely clean with staff making sure to clean every touch surface after a patient encounter. I would highly recommend Dr. Donner and the Endoscopy Center. He had been my doctor for over nine years and has been compassionate, caring. He always takes time to inform and educate me."
"Great Experience. Clean facility and Professional Staff"
"Great care with a nice and patient friendly attitude."
"Very caring and professional!"
"Dr. Donner's team is great. I am a lucky guy to have been referred to him!"
"Just completed my second adventure with a colonoscopy at Washington GI (The Waldron Center) with Dr Donner and staff and have to say while I don't exactly look forward to my next one in 5 yrs I certainly don't, in any way, dread it either. Frankly the most painful part was watching the video they send multiple messages to watch about "how to make the prep easier". I got to the point I wanted to open my own vein. The presenter (a GI doc from Dartmouth) was condescending and irritating and never actually got around to any useful information. The information and instruction that comes with your prep kit and the center are far superior and given how wonderful the staff is there I am quite sure a simple phone call to them would get you an answer to any concerns.
The Waldron center is exceptionally comfortable for both patient and the 'driver' waiting for you. The theme is classic films and they have a mini theater with films running and their pre-op rooms have old movie themes. Both times I was started out in the "Sound of Music" room. The mural on the wall is Julie Andrews , arms spread in the field of grass where she is singing "The hills are alive with the sound of music". Am I the only one that finds this hysterically funny given I was there for a colonoscopy and my colon would be filled with air by the end of the procedure and indeed the hills would be alive with the sound of music?
Every single member of the staff was warm, welcoming and I felt very competent (As an RN I can be pretty critical of less than excellent care and I know the difference between fluff and actual care). So, overall SIX stars from me!"
"Having a colonoscopy isn't anyone's idea of fun but Dr. Donner and his team did a wonderful job and made me feel very comfortable. I definitely recommend!"
"This was my third visit to this facility. As with the previous two visits this experience was just fine. From start to finish I have no complaints. The nurse that did my pre-procedure was quite pleasant and explained everything I needed to know. Although, I do not remember the names of the medical persons in the procedure room , I do remember that they were all very efficient and explained all things related to my procedure. They were not only quite professional but very caring to my needs. I do remember the name of my recovery nurse. Her name was Samantha.......what an awesome person. Caring ,compassionate and such a sweet individual. Thank You to all that took care of me during my procedure And a big Thank You to Samantha 😀 And , of course Thank You Dr. Donner."
"Dr. Donner is amazing and treated me very well. He warned me to check what my insurance would cover before any procedure. He can’t control insurance costs. I think it is awful that he has bad reviews because of horrible insurance companies. He is a great doctor and I would recommend him to anyone!"
