GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Mallet the is a top notch Doctor and she shines as an example of professionalism and competence while she exemplifies the qualities of an outstanding physician. I could not ask for a better Doctor and will continue to utilize her services for as long as possible. Her office and nursing staff are also top tier. I highly recommend her and her staff to family and friends."
"If you are in need of a gastroenterologist, Dr. Mallette is just awesome. She has an excellent bedside manner and her office staff is just as caring. It was very easy to make a first time appointment. She calmed my hypochondriac fears of having a colonoscopy with sedation. I was so nervous the morning of my procedure but she talked me through my concerns and calmed me. I highly recommend her office."
"Dr. Carol Mallette was booked until August, 2024. I was given a new appointment with Dr. Amilcar Morale, M.D. I couldn't be more pleased with my visit. He answered all of my questions. Very gentle and lovely physician who puts you at ease instantly. His medical assistant calls you back quickly if you have any needs afterwards."
"I love the sincere attention from the entire staff, and of course Dr Malette! Dr Malette had temporarily lost her voice but came into the office to care for her patients, speaking in an audible whisper. It seems nothing can stop this remarkable Doctor from caring for her grateful patients. What a wonderful team she has! It starts at the TOP!!"
"Dr. Mallette and her staff were tremendous as always. This was my fourth time to have this procedure and it couldn’t have gone any smoother. Super friendly and helpful people - and efficient, too."
"This was my first visit to this practice. Everyone treated like I was a guest in their home and they were very professional in everything they did. 5 stars!"
"Dr Mallette and her practice is professional and amazing. Visiting again after 10 years for my 2nd colonoscopy, Dr Mallette had a new regimen to make the cleanse easier to follow. And arriving for the procedure was very welcoming and efficient. I was in and out very quickly. Dr Mallette and her team made a difficult task a breeze. Can't say enough about my experience. But a big reminder to everyone, get your Colonoscopy! Glad Dr Mallette is my Dr!"
"I have been seeing Dr Mallette for probably around 20 years.. I consider her to be one of the nicest and endearing individuals I know. She is attentive to your needs, very thorough in her information gathering, and always a pleasure to talk to . She deserves 5 stars! I have sent my sister to her as a new patient 3 years ago and she agrees wholeheartedly!"
"I had an endoscopy & colonoscopy with Dr. Carol Malette at TDDC. I was very well taken of by several efficient nurses and anesthesiologist. The procedures were over quickly, and I was back in recovery before I knew it. I highly recommend Dr. Malette and her team!"
"My appointment was perfect as usual. Wait time for the doctor was less than 5 minutes. Dr. Mallet was personable and explained everything so I could understand."
"We really enjoyed our visit. The nursing staff were friendly and professional. Dr. Mallette explained how the procedure will work and answered all of our questions. 😊"
"We all hate having colonoscopies! Dr Mallett put me at ease. Explained in detail why colonoscopies are needed. Offered me advise on the minimal study I needed to have if I chose not to have a colonoscopy. I felt more relaxed when I left to schedule my colonoscopy than I did when I arrived for my appointment. Love this practice!"
"I have seen Dr Mallette for many years. The staff is very friendly and are very good about returning calls. I will say that I usually use the patient portal for the majority of any questions I may have. I know the staff is busy and if I am not in a rush this works out best for everyone. I've had multiple procedures through the years and I've never had any problems and usually don't remember anything, which I believe is a bonus."
"First of all, everything about the medical procedure, staff with Dr. Mallette was fantastic, BUT I have to share my experience that I feel people need to be made aware of. On my initial visit, I believe I met with the PA. We discussed the prescription that was needed prior to having a colonoscopy. She indicated that typical insurance usually only covers horse pills or a jug of solution that you needed to measure out yourself. She said that if I went with their pharmacy, with coupons, could get me a good deal for the pre-measured solution and the co-pay would be I believe was $60-$65. I agreed to have them write me a prescription. After I got home I just had a nagging feeling that I was being railroaded into using their pharmacy. I called my pharmacy and learned that the generic equivalent of the pre-measured solution would be zero co-pay. I called the office back and told them specifically the name of the medication to write a new prescription for my pharmacy and they said they didn't understand what I was talking about. I then had my pharmacy call the Dr. office to explain, and they ended up giving me the solution for free (not my intention). All that to say please do your homework!"
"First of all, everything about the medical procedure, staff with Dr. Mallette was fantastic, BUT I have to share my experience that I feel people need to be made aware of. On my initial visit, I believe I met with the PA. We discussed the prescription that was needed prior to having a colonoscopy. She indicated that typical insurance usually only covers horse pills or a jug of solution that you needed to measure out yourself. She said that if I went with their pharmacy, with coupons, could get me a good deal for the pre-measured solution and the co-pay would be I believe was $60-$65. I agreed to have them write me a prescription. After I got home I just had a nagging feeling that I was being railroaded into using their pharmacy. I called my pharmacy and learned that the generic equivalent of the pre-measured solution would be zero co-pay. I called the office back and told them specifically the name of the medication to write a new prescription for my pharmacy and they said they didn't understand what I was talking about. I then had my pharmacy call the Dr. office to explain, and they ended up giving me the solution for free (not my intention). All that to say please do your homework!"
"I recently had a colonoscopy and Endoscopy performed by Dr Carol Malette and I can’t say enough about how grateful I am that Dr Malette performed my perdure she is wonderful. Every one of the staff were amazing. They explained in detail every step of the process, they were so kind and friendly. They made sure i had privacy at every moment. I can not express enough about the wonderful care everyone took of me. I highly recommend Dr Malette and her staff."
"I love Dr Mallette! She has always been my favorite doctor. She is so kind and understanding. She is thorough and listens without rushing me. Her staff is awesome as well! Highly recommend her!"
"I have great confidence in Dr. Mallette. In office appointments she shows concern for your problems. Very professional in all aspects of her profession. Highly recommend."
"Everyone has been so great to make this ordeal as comfortable as possible!! I have been going here for some time now and I would recommend anyone needing this procedure.. Dr Carol Mallette is the greatest…I love her 💜💜"
"Was good words with the doctor and the explanation of my problem were explained to where I understood them .She was down to earth and to the point. I don't think it could have been any better."
"At first I was nervous and a little afraid.But the nurses took good care of me, they were lovely, smiling all the time, talking very well and the doctor was kind. I like them very much, thank you 🙏🙏"
"I’ve been a patient of Dr. Carol Mallette since 2013. She is professional and knowledgeable as well as approachable. She has my trust. Highly recommend."
"My experience with the Doctor was great. Check in was very pleasant but I did not like the way the scheduling nurse for my Colonoscopy interact with patients. Her customer service was very poor and she doesn’t engage with the patient. She makes you not want to ask questions even if you have questions. She’s short, not very personal and in my opinion rude. She acts like you’re a bother to her and like she doesn’t like her job. If it wasn’t for the Doctor and the checkin employees being so nice and friendly, I would look else where. The nurses name is Arial, Auroa or something like that. She is the nurse by the checkout door. She is the one that scheduled my procedure"
"At first I was nervous and a little afraid.But the nurses took good care of me, they were lovely, smiling all the time, talking very well and the doctor was kind. I like them very much, thank you 🙏🙏"
"Office staff are always polite. Dr. Mallette is such a kind doctor. Listens and tries to find a solution. Very knowledgeable. Would highly recommend her."
"At first I was nervous and a little afraid.But the nurses took good care of me, they were lovely, smiling all the time, talking very well and the doctor was kind. I like them very much, thank you 🙏🙏"
"Dr Mallette made a potentially nervous and negative experience quite easy to get through. Her upbeat demeanor and kind disposition were a blessing to me during the consultation, pre-op, and post-op. She communicated clearly and gently with my wife during my recovery. I would very much recommend her as a doctor and I am less anxious as I look to my next procedure. Marcus Brown, PhD"
"Dr. Mallette, Is a great to work with when doing preventive medical care when the key is early diagnosis to solving problems. It is always those who delay health screenings. I am grateful for the great physician network of USMD. If you need a colonoscopy, Dr. Carol Mallette is a great doctor to preform your procedure."
"The Colonoscopy Center staff were very welcoming. The Nurses took very care of since this was my first time. Dr. Mallette was very professional, courteous and respectful."
"I really like my visit. Everything flows from the time you check in to the time you leave. Everyone is very nice, courteous, friendly and professional. My appointment did not take that long and I was able to get my appointment scheduled for the procedure on the day that I wanted. Thank you to all the staff."
"I really like my visit. Everything flows from the time you check in to the time you leave. Everyone is very nice, courteous, friendly and professional. My appointment did not take that long and I was able to get my appointment scheduled for the procedure on the day that I wanted. Thank you to all the staff."
"Dr Mallette was straight and to the point, which I thought was awesome. She also worded things around so I could understand what was happening. She's such a great Doctor!!"
"Dr.Mallette is the best. She listens and is really interested in You as a person and patient. I love the way she respects me and my questions. I would recommend her highly. God bless her and her great office staff."
"My experience at Dr. Mallette’s office was very pleasant and she cares100% for her patients. She took her time with me to make sure I fully understood my procedure that is coming up. She answered all my questions thoroughly. Dr.Mallette and her staff are excellent."
"Dr. Mallette has always been very thorough during my appointments, offering all options. The appointment was on time with not much wait time in the room. I have and will continue to recommend her to others."
"Dr. Mallette’s office and staff are all wonderful professionals. Dr. Mallette is very thorough in her explanation of any procedure you will schedule."
"Very efficient office. Have already recommended Dr. Mallette to someone because I liked her that much. She took her time, answered my questions, discussed my options, and made me feel at ease."
"I've seen other specialist but Dr. Malette is one of a kind. She seems very knowledgeable about her work and prioritize her patients well being by making sure her patients become well or are receiving the right treatment. She also listens to her patients which I like about her."
"The staff was friendly and professional on my visit. Dr. Mallette is great! I would rather see Mallette than anyone else. She is hard to get appointments (she’s that good) with but you have to book way in advance. She cares about her patients!! Dr. Mallette cares about your health and finding a solution. Thank you for being reliable and knowledgeable. Shirley"
"Dr Mallette was very amiable and concise. My questions were answered and I appreciated her office making my appointment for my procedure before I left the office."
"Dr Mallette is one of the best physicians I have encountered! She and her staff are very professional and kind. I received excellent care before, during and after my procedure! I highly recommend Dr Mallette!"
"Dr. Mallete is a very professional doctor. She helped me feel comfortable about the topic we were discussing and listened to my issues and concerns without bias. The prep time and procedure went quickly with very little waiting. One thing I would appreciate is a follow up to discuss what I need to do next. The nurse that called me after the procedure was nice, but didn't seem to understand my case. Or if she did, she wasn't explaining it very well. Overall I'm satisfied with the overall experience I've had woth Dr. Marlette office."
"Dr Mallette was more than helpful with pertinent information. Was pleasant, seemed interested in helping me and was NOT rushed. She was everything I needed."
"This is my first time to meet Dr Mallett seems like a very nice and knowledgeable physician. My best friend recommended her to me and I am grateful to have her as my physician."
"I had my initial appointment with Dr. Mallette and I really liked her. She listened and gave feedback that I could understand. I’m hopeful that the procedure will go well."
"I had my initial appointment with Dr. Mallette and I really liked her. She listened and gave feedback that I could understand. I’m hopeful that the procedure will go well."
"I love Dr. Mallette and her staff. They are very professional and personable. I was concerned at first, but she and her staff were warm and caring. What fears I had were quickly disarmed and put to rest."
"I have been using Carol Mallette for many years. She is thorough, puts you at ease so you can comfortably have difficult conversations and she is comforting in her comments. She never acts like she is in a hurry, she is always aware of what she’s done in the past and has pre-read your chart so there’s no question about the drugs you’re on or if you’re due for a test. I am just so comfortable with her and everyone I have referred to her also loves her; including men of all ages. She has such a great bedside manner and is very knowledgeable. You’ll love her!"
"Dr Malette has been my gastroenterologist for the last few years. She and her staff provide excellent professional care and the patient is always treated with great respect and compassion!"
"I think Dr. Mallette is very thorough in her analysis of conditions. She explains process and treatment in very clear and concise terms. I believe she has a true compassion for her patient’s wellbeing."
"Dr. Mallette is a caring, professional, and personable. She listens to me and I never feel rushed. I feel safe in her care and that is very important to me. I highly recommend Dr. Mallette as a gastroenterologist to anyone seeking this form of care."
"Dr Mallette is a wonderful doctor. She is kind, understanding, and most importantly she listens. She explains everything that is going to happen. I highly recommend her for you colonoscopy and any other digestive issues. Thank Dr Mallette for being such a wonderful dr."
"I have been going to Dr Mallette for 11 years now. From the beginning she has been very caring and professional. She listens to every concern and complaint I have about my gi issues. She is very thorough and she makes sure you understand every process and step. She is one of very few doctors I have met that wants you to get better and care about you as a person. I have never felt like a bother or that I’m not being heard."
"I was very impressed with Dr. Mallette. She took her time going through my records and explained to me so I could understand my past issues and what to expect with my upcoming procedure."
"Having assessments done is always a time consuming process. Dr. Marlette makes this process so much smother, comfortable and reassuring. Her experience and expertise is unsurpassed. Thankfully she can check out all the digestive issues you might have and is professionally personable."
"I have been a patient for Dr. Mallette for the past 8 plus years. She has performed both colonoscopies and endoscopies for me with great results and diagnosis for each. She is a good doctor with great care and concern for her patients. It is alway a pleasure to meet with her. I have never had that dreaded long wait in the lobby or in the treatment room. I whole heartedly recommend her as your treating physician."
"Dr. Mallette's bedside manner is impeccable. She takes the time to actually LISTEN to you and take the proper steps needed to give you the care and services you need. She CARES!! So glad I found her! Thank you Dr. Mallette!!"
"Well as far as I know and being there they were very courteous and caring I appreciate that when people take time to talk to you and explain to you what's going on doctors very good I think she is excellent Thomas Rivera"
"Video conference was excellent. I love Dr. Mallette’s caring persona. She is very thoughtful and kind But I’m still glad I don’t have to have the procedures done more often than I do."
"Highly recommend Dr Mallette, very professional, had already gone through my medical history, meds and listened carefully to my symptoms. Explained in detail the test she was ordering and what she would be looking for. Never felt rushed."
"I am grateful for the knowledge and Professionalism the medical team provides each time I visit whether in person, via internet, or phone. Due to social distancing, and various factors, the inquiry process has become an efficient tool that clearly provides suport. Ask questions!!! I have made good decisions from the informative care I have received."
"Dr. Mallete was attentive to detail when listening and inquiring about health history and current health issues. She was assertive when it came to moving forward with a plan of care and very personable."
"I loved the way Doctor Mallette takes time with you she is very Sweet and Understanding and Caring for Your Needs Very Attentive she assure you of any Concerns You may have she listens and You Never Rushed The Office Staff and Her Assistant Is Great i would Referral this Office to anyone i had so many Concerns and Worries and She Right there ..Glad to be Patient Of Hers .."
"I have been with Dr. Mallette about 10 or 12 years and she is the best doctor I have had. She treats you with respect and listens to you. She has a great "bed side" manner and I would not trade her in for anything! Dr. Mallette is very knowledgeable in treating her patients and she cares about you and wants to make things better for you especially when you are not feeling at your best. She will always try to make you feel better and she always has a positive attitude when I see her. Thank you so much Dr. Mallette!"
"Dr. Mallette is an awesome GI physician. The staff, from the admissions to the anesthesiologist, and the nurses are wonderful and kind. They kept my wife informed via phone, as this was during Covid-19 and she could not come in. Gave clear instructions for my procedure."
"Dr. Mallette and her team were very professional and friendly. I waited a short time between check in and my procedure starting. I had no pain or discomfort. They took great care of me and gave me a full detailed report as well as follow up. I recommend Dr.Mallette to all my friends and family. In fact I have several members of my family who are her patients also. Thanks to Dr. Mallette and her team, the colonoscopy I dreaded turned out to be no big deal at all."
"My old Dr retired. I must say Dr Mallette really impressed me. She explained the procedure in far more detail than what had been done in the past. Although I have not had the procedure yet, based on my initial meeting, I am expecting the best. Thank you Dr. Mallette!!"
"Dr Malette listened to my concerns and helped put my mind at ease. She ordered tests that are needed to get to the root of my issues. She cares about her patients and their health as well as giving them peace of mind."
"Very efficient! Very friendly staff. Very helpful and compassionate team! Many thanks to Dr Mallette and her team for making a necessary, but embarrassing, medical procedure a piece of cake!!"
"Leading up to my procedure, I was a bit hesitant. But, Dr.Mallette, explained every step of the process and the proposed outcome. Needless to say, the procedure went as planned and the outcome was beneficial to me. Thanks Dr.Mallette"
"I have been seeing Dr. Mallette for a few years. She is very concerned about the health of her patients. I love the fact that even though l may have thought the issue was small and an isolated incident however, she was ready to check it out. As a result, i found out my blood iron was anemic. In addition, she is knowledgeable and thorough. She takes her time explaining procedures prior to it taking place. My fears and anxiety decreased after our first conversation. I love that she is patient and s great listener. The last appointment l had many questions. Dr. Mallette took time to answer them and ensured that l understood. She made me feel that all questions are important. In addition, her nurse is awesome! I am so satisfied with the quality care that l have received."
"The office staff was very efficient and organized. I used the virtual option and it was very smooth. I loved Dr. Mallette’s easy-going manner and she solved a problem for me that I have dealt with for years. I am grateful."
"Dr. Mallette is the best doctor that I have out of all my doctors she is caring she's so sweet she's so funny and just so matter fact it makes you feel so comfortable and tells you exactly how it is and why and I like that a lot and I thank her very much for all that she does"
"I cannot say enough about Dr Mallette! She takes the time to really listen and answer all your questions. She certainly makes you feel comfortable and at ease!"
"I appreciate Dr. Mallette’s professionalism and friendliness while listening intently, then giving reassurance and simple recommendations for treatment. I have had 2 previous colonoscopies performed by her with no complications. I recommend her highly."
"Dr. Mallette and her staff are professional, friendly, helpful and compassionate. I have been a patient for 12 years. Will continue to use her as my GI physician."
"Dr Mallette is a good Doctor but she doesn’t seem to get it when a neurologist puts you on aspirin therapy and your account is flagged for an allergy to acetaminophen. I cannot take Tylenol and I do not want to take acid blockers. I don’t need them!"
"My experience was awesome as expected. Dr. Carol Mallett was very kind, caring, patient and took the time to explain how, what, when, where and why. Thank you Dr. Carol Mallet for making my. First experience with the TDDC a Great experience."
"Dr. Mallette has everything one would want in a specialist. She is totally knowledgeable about her field of gastroenterology; shares diagnoses and treatment options in a manner that patients can understand, and offers a pleasant "bedside manner" that makes her totally approachable. Her medical support staff mirrors all of the above."
"Have been going to Dr. Mallette for over 10 years. She is very patient oriented and takes time to listen to you. Need more like her. Staff is great as well - they are all super!!!"
"My first visit with Dr. Mallett was 6 years ago for a routine colonoscopy. She provided me with so much assurance during that procedure. This year toy suprise was referred to her for a medical problem. Again she showed stellar experience and a reassurance that gave me confidence that provided a positive healing experience. The staff is great also."
"Dr. Mallette has everything one would want in a specialist. She is totally knowledgeable about her field of gastroenterology; shares diagnoses and treatment options in a manner that patients can understand, and offers a pleasant "bedside manner" that makes her totally approachable. Her medical support staff mirrors all of the above."
"Dr Mallette is thoughtful, kind and extremely helpful. She put my mind at ease. She did not rush me and made sure she answered all of my questions and concerns. I highly recommend her."
"Dr. Mallette always listen to everything I say and answers all questions. The wait time to see her is very short. I feel blessed to have her as my doctor!"
"Called for initial appointment and spoke with Tammy. She was very pleasant and treated me like a person , not just a number. Unfortunately , this is missing in most medical care today. I felt like I made the right choice. Then I met Dr. Mallette and I was certain I made the right choice. She takes time with you and explains everything to make sure you are confident."
"My experience was awesome as expected. Dr. Carol Mallett was very kind, caring, patient and took the time to explain how, what, when, where and why. Thank you Dr. Carol Mallet for making my. First experience with the TDDC a Great experience."
"Dr Carol Mallette is the best. She is interested in each person, and is ready to do whatever she can to get you feeling better. I really do like her and would recommend her to anyone needing a gastroenterologist."
"Dr. Malette and staff have all been very kind and courteous. Everyone is extremely knowledgeable in his or her respective field of responsibility. I would highly recommend the group to anyone."