Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"I loved how attentive the staff was. They asked questions and made sure I was comfortable and knowledgeable about the procedure. Dr. Robinson was GREAT. After the procedure he came out and talked to me and shared his thoughts and concerns. He answered all my questions. He’s a real gentle giant! This office gets a 10 from me. Great service guys!!!!!!"
"Very professional and helpful!"
"I’m always super nervous when meeting a new doctor. Both Dr Robinson and his nurse, Jamie, had the best demeanor. My nerves were quickly eased."
"My family has known The Robinson family for a Long time. Throughout the medical and attorneys. We were always pleased with their professionalism. I get a new refreshing experience every time. This is my 3rd time. The staff was so accommodating, skilled and comical. I don’t particularly like a nurse who can’t find my veins being that they are soo tiny no matter how hydrated I am. She reassured me she wasn’t going to miss 😂. It was perfect in before i took my next breath. Dr Carl us an amazing man. I love his bedside manners, professionalism, concern for my safety with this Covid still on alert. At the end i just wanted to give him my number 😂. Thank you for your phenomenal service."
"Very friendly, very patient, well informed. Focused on patient care."
"Was the best experience Dr Robinson and his staff are amazing so kind , caring, respectful of your needs,, facility is so clean , not long wait period before seeing dr , answered all and any questions we had , made sure we understood everything before we left , would recommend Dr Robinson to family , friends, anyone looking for a fabulous dr thank you everyone for your kindness God Bless you all 🙏🙏"
"Kind and courteous, professional attention."
"This review only contains a rating"
"Excellent doctor service and bedside manner. Staff was friendly and competent.
However, he needs to remodel his office and clean the rug and seats"
"Everyone was so nice!! This was my first visit and I can say I will come back. Dr. Robinson was very nice and informative. Thank you for easing my nerves!!"
"Very insightful, knowledgeable, and personable"
"Excellent Doctor! Great bedside manner! He took the time need to answer all of my questions."
"Dr Robinson listened to all of my concerns and addressed each concern. He totally alleviated my fears of going thru a second very necessary procedure."
"Brought my loved one there. The doctor was excellent. He was very attentive and listened intently to all our concerns. He answered all questions thoroughly and explained the next steps involved in further treatment. The doctor was friendly and caring. The Staff was excellent as well."
"Dr Carl Robinson did an awesome job with my procedure! I was so pleased with his entire staff 👍🏾 everyone was so kind and professional and made you feel very welcome and safe in their hands. Dr Robinson was the kindest and his professionalism was most appreciated. I will absolutely use him for any health issues I have in this field. He came highly recommended by my primary care physician! And I certainly see why. I highly recommend his services. Thank you Dr Robinson and staff. Blessings 🙏🏽"
"Dr. Robinson & his staff were friendly, knowledgeable and prompt. Dr. Robinson explain his diagnosis and treatment plan throughly."
"Knowledgeable and compassionate. As a GI recommendation, he is my first choice."
"Dr Carl Robinson is really a great doctor and concerned about your overall health. Thanks for caring"
"They were extremely professional with excellent bed side manners. They took all my questions and concerns to heart. While explaining everything thoroughly."
"Always very attentive"
"I was pleased with the procedure, Everyone was very informative and quick"
"I wouldn't trade him for anything!!!"
"Hard to leave a meaningful review as I have only experienced a pre-procedure consultation. My limited view is: Dr. Robinson is personable. He appears to be knowledgeable and open to questions. So far so good! More after Feb, 2023.
'"
"Dr Robinson and his staff were friendly and explained everything well"
"At the beginning Dr.Robinson asked the right questions to make sure I was calm and that I was comfortable with proceeding."
"This was first time having this procedure done and Dr. Robinson did an excellent job as it relates to easing my anxiety."
"Dr Robinson didn't rush through the appt he explained where I could understand , this was my first time seeing him & I will be going back & hope that he can help me"
"Very good 👍"
"Dr Robinson is a real good physician, I love his bedside manner, real passionate about his work, I would recommend everyone to him."
"I had a very professional and comforting experience. Everyone on the team were friendly and caring. I recommend Dr. Robinson for any of your gastroenterology needs. No pain, great bed side manner and gave you the results and his office followed up on me later on that day. A Genuine doctor!"
"Dr. Robinson is very nice, very friendly and is genuinely concerned with what is best for his patients even if it conflicts with what is best for his practice."
"Very professional front desk. Dr listen to patients concerns"
"Very caring and professional staff. Dr. Robinson is excellent. I’ll be back. Tara"
"Great Nurses and a great Doctor."
"Experience was very comfortable! Dr Robinson was very nice made me feel safe. Thank you!"
"My 95 year old mom is a patient of Dr. Robinson. He treats her with respect, concern and kindness. I always feel confident that Dr. Robinson will do what is in the best interest of my mom's health."
"He was informative and patient during our visit"
"He makes sure you understand what he is telling you, I Love the way he explains what is going on with your body"
"I felt comfortable talking to him and finding what’s going on and why we should get this done ."
"My appointment with the Dr went very well he was extremely helpful and accommodating when listening to my concerns."
"Dr. Robinson's office was highly recommended and I understand why now. He explained everything and listen and answered my question. Bedside manners is rare to find these day but I discover it still exists with Dr. Robinson and his staff."
"Dr. Robinson did a detailed inquiry as to my medical background and what issues I had at the time of my appointment He asked me to take a blood test and told me that there would be another appointment if needed."
"My first visit with Dr. Robinson was wonderful. He had taken time to know my story and was able to address my situation with concern and professionally. He took time to explain my issue and how he would manage it going forward. He made sure I understood each step of where we were years ago, where we are today and how he would address my issue in January. Dr. Robinson is knowledgeable, patient and caring. I've already told my sisters about him."
"My experience with Dr. Robinson was very pleasant. He was efficient and was able to analyze my symptoms and prescribe the test needed to determine the problem."
"Very pleasant visit. Dr Robinson was very patient with me. He discussed my issues an things very well. Very pleased with him. A person has concerns with their health and you need someone that's patient and understanding. So big up's to Dr. Carl Robinson."
"Dr Robinson is Awesome!!!!
He is patient, he listens to your story, and he reviews your concerns.
I feel that I have a patient physician relationship, that is positive.
I trust Dr Robinson as my provider.
P Jones"
"Dr. Carl was very personable and knowledgeable. He calmly listened to me and answered all of my questions."
"Dr. Robinson is very attentive. He doesn’t rush through a visit like I’ve experienced with other doctors. He’s thorough and I trust him with my treatment."
"I was very satisfied with my office visit with Dr. Robinson. Staff was very professional and pleasant and made me feel very comfortable.
Dr. Robinson was very Professional and knowledgeable in understanding and explaining to me about my condition.. Had a great visit. Great doctor."
"Doctor Carl Robinson was amazing he was very helpful straight to the point he gave me all the facts I needed to help me in my situation I will refer him to anyone he was great I like having him as my specialist"
"It was a good experience you definitely appear to know what you are talking about"
"Dr. Robinson and his staff are TOP NOTCH indeed!!My minor procedure was just that....MINOR AND PAINLESS!!LOL!He does a PHENOMENAL job and hopefully if any else occurs health wise unto myself, I won't hesitate to request for Dr. Robinson again!!Fantastic job Doc as well as the entire Operating staff that performed my minor procedure (Colonoscopy)."
"Very pleasant and knowledgeable doctor."
"The staff was very polite and helpful as well as good service and efficiency I would recommend this facility to any on looking for the services they offer. Mr Robinson nson was very explanatory professionsal about the procedurei have to get done."
"Very nice guy understand your problem quickly to solve"
"He actually LISTENS!!! That fact, right there, puts him highest on "the great list" of doctor care.
This was my first visit with Dr. Robinson. Lately, I've been having memory issues. Even though I come to my appointments prepared, complete with notes needing attention, I have issues clearly explaining myself. That is exactly what happened during this appointment! I was so upset with this, but Dr. Robinson was extremely patient and caring. He understood what I was trying to explain to him and actually was able to offer working solutions for what I was able to remember and explain to him.
Dr. Robinson treated me with the utmost respect and caring, NOT with the impatience/curtness I've gotten from other physicians.
I highly recommend Dr. Robinson, a very adept Gastroenterologist, especially for other seniors like me."
"Dr. Robinson listened to my concerns and created a plan of action during my visit. I'm very pleased with the service he provided!"
"The service and care I receive from Dr. Robinson is great! I have recommended him many times, even my husband goes to him."
"Top Doctor!! Well informed and a person who seeks to heal you not push pills to you ! I would give 10 Stars if I could…,,,"
"Dr robinson and his staff are professional and caring, I appreciate them and feel very comfortable in their care."
"The facility was very clean, the workers were extremely friendly, and Dr. Robinson made the process seem efficient, and relaxing. I would recommend for anyone to go to this place for your procedure."
"From the time I arrived the staff explained everything staff was very friendly Dr Robinson is very nice very professional operation"
"Excellent"
"Dr. C Robinson was very professional and attentive. He actually took the time to listen to my concerns, educate, and come up with a plan that we both agreed on. You don’t find very attentive doctors nowadays. Usually they are in and out and once you leave you feel that your issue wasn’t resolved satisfactorily. I would definitely refer others to Dr. Robinson. It took me a while to research and find a GI Dr and I’m glad I stumbled across him."
"Dr. Robinson is awesome! He takes time and listen to your concerns and answers question without rushing you through the appointment."
"I came to Dr. Robinson in hopes of a second opinion. I got exactly what I needed. He was extremely helpful and i feel more confident with my primary doctors thanks to him. Was not disappointed."
"Listens patiently and intently.
Makes a point of asking you "do you have questions" & "how/ what else can I do to help you" . " Did I answerable your questions"."
"Great clinic , Dr Robinson broke everything down perfectly nice place highly recommend"
"Sometimes you go to a new Doctor and they are cold and very rushed. Dr. Robinson took his time with me and explained everything. His demeanor was was very friendly. I would recommend him to anyone who needs his specialty!"
"Dr. Robinson’s bedside presence is unmatched. He listens and answers any questions that you have. A very patient and caring doctor. I feel comfortable being in his care. Would recommend him without reservation."
"Best experience with a doctor I've had in a long time. He takes his time with you unlike most doctors. He doesn't talk into a chart or have a chart in his hand. He looks you directly in the eyes when he speaks to you! I appreciate that. He explained everything to me with such ease. I don't enjoy going to the doctor but I want to go back just because you can tell he cares about his patients and he has good positive energy exuding from his pores"
"Dr. Robinson and his medical staff are wonderful. My only suggestion would be for the reception staff. I think the Receptionists should at least greet the patients first, before asking "Do you have an appointment?" How about, "Good morning, how can I help you today?""
"It was a great experience everyone was so professional"
"Nice friendly and professional"
"Great service. Keeps you feeling relaxed. Let you know what is going on with you. Great staff. As well."
"Dr. Robinson and his staff were very professional from the beginning to the end. I wouldn’t hesitate to return or recommend to others."
"Dr. Carl Robinson was very thorough and knowledgeable when it came to my procedure. He has great bedside manner and I truly felt at ease when conversing with him. I would highly recommend him if you’re seeking a Gastroenterologist!"
"My experiences seeing Dr. Carl Robinson are always very pleasant. He’s very informative concerning my health issues, he’s empathetic and I a trust him and his medical advice implicitly. When I am anxious about my GI issues, he’s able to explain and say what should be done in such a way that I am completely put at ease and I trust his opinion, knowing that he has my best interest and well being at heart. I trust him wholeheartedly. He’s careful to answer my questions and always ask if I have any questions or comments for him. He makes sure that I am okay."
"Dr. Robinson has done a tremendous job caring for me. I have the pleasure of knowing that i have A doctor who cares."
"Dr Robinson actually take the time out to listens to your problems, and not so quick to dismiss you, like most doctors do. Thank God for him 😊"
"Always very professional, attentive to what your issues are.."
"Office staff.very nice and pleasant, nurses and doctor,very nice,professional and courtesy"
"He was very thorough and answered all my questions and great examination I will give him five stars"
"Dr. Carl A. Robinson and his staff was very informative and made sure I understood everything I needed to know for my up coming procedure. The office setting is welcoming and the staff is very friendly.Dr. Robinson thank you for your time and patience."
"This was my first visit and I felt like I was family. Dr. Carl Robinson answered all of my questions even though I felt embarrassed to ask them. He reassured me that there was nothing to be ashamed of . He encourages his patients to ask questions .Professional and very informative… Great doctor"
"Had a colonoscopy done with Dr Carl Robinson. The procedure was done in office which has a surgical room. Everything was very clean and neat. The nursing staff was absolutely comforting. This was the first procedure I have ever had and the nurses were awesome. Super nice and understanding. The anesthesia nurse from Lake Anesthesia was awesome too. Very reassuring. Of course Dr Robinson was amazing with great doctor presence. I had absolutely no worries and knew I was in good hands. Overall I was worried about nothing. The passing gas part of the procedure wasn't fun but hey everyone in recovery room was doing it so let it loose lol! Ill see you in 10 yrs doctor and thank you."
"Dr. Robinson did my colonoscopy. I had a great experience from beginning to end. Most important his bedside manner is best I have seen and follow up to my test result were given a personal touch. I can appreciate the time he took to explain things to me and he was very receptive to my question. Excellent experience😊"
"Dr. Robinson and his team did a great job of explaining the process from the start to the end of the procedure. It was a smooth process I was in and out before I knew it. I highly recommend Dr. Robinson and his team!"
"Excellent doctor with an Awesome bedside manners. Highly recommend Dr. Robinson."
"I tried to make a appointment with Dr. Robinson. I was put on hold for 25 min. Then told to call back in 1 hour there busy."
"He told me about the procedures that I'm going to have"
"Everyone was professional , friendly, and knowledgeable.The procedure was quick and fast. Dr. Robinson answered all my questions and assured me that everything would be fine."
"He was professional, and very precise about the procedures and all the steps that would be taken overall good experience and good bedside manner."
"Dr. Robinson is a very knowledgeable and very discreet man. I believe is in the heart he cares For his patients"
"Outstanding service from everyone in the office. Thank you."
"I love the place and it was beautiful and clean. The people there were very friendly and nice 👍Carl A Robinson, M.D. is a very nice man and he ask questions about what is wrong. He's answers all your questions. That's the kind of doctor that we all need."
"My experience with Dr. Robinson was fine! I don't have any complaints!"
"Dr. C.A. Robinson had a very nice personality, he takes time to answer any questions you may have and he's very thorough."
"Dr.Carl A.Robinson is soooo amazing!! Not only do he listen to you BUT Dr.Robinson 'HEAR' you and really give you the time and attention that you really need.If i could promote his business i truly will. Dr.Robinson, like i told you in your office, I truly appreciate and thank you for all that you've done for me and pray that you,your family and business will continue to prosper...."
"Dr. Carl Robinson is the epitome of professionalism! He is very knowledgeable with a great bedside manner. Always receptive and available to answer any questions or concerns. His staff is great and I always feel I receive the best of care."
"I was so happy to find Dr. Robinson, he is an outstanding doctor. I was referred to him by an urgent care doctor which is her doctor and her mom’s doctor. He is so intensive and listens. Thumbs up for Dr. Robinson!!!"
"Dr. Robinson was very professional and explained the colonoscopy procedure and listened to my questions. He and his team took good care of me and I would recommend him for your next colonoscopy."
"I was very happy with how friendly the staff, doctor, and anesthesiologist was. everything went very well and smooth.I highly recommend Doctor Robinson.
Debra valent"
"Dr Robinson and his staff are professional, considerate and attentive to your needs, I would highly recommend Dr Robinson."
"The staff was friendly, everyone was professional and made me comfortable. Love Dr Robinson"
"DR. Robinson.
is very professional and efficient, took great time and care in addressing my situation and concerns"
"This office is very professional and kind , they listen to your concerns and needs Doctor and staff i would recommend this office to my family and friends Dr Carl Robinson and his staff i give them thumbs up I was nervous going in there and i was relaxed after my visit Thank you"
"Dr. Robinson is kind, responsive and informative"
"Dr Robinson is amazing. His beside manner is great, very attentive to my mom, who is his patient. His nurse Ashun knows her stuff. Great experience."
"Dr. Carl A. Robinson seems to be a man of integrity, and , genuine empathy; very professional."
"Dr. Robinson was patient, took his time to review my test results and provided explanations and options."
"First time and it was a great experience."
"A very patient centered practice. Dr. Robinson listened to my concerns and provided outstanding service."
"Initially I didn’t like the check in set up. But he was Super friendly and very knowledgeable. His vibe was good. Def worth the visit."
"Great place"
"excellent doctor!!!"
