GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Carl Robinson is a distinguished, well respected and kind doctor. I have been going to him for over 10 years. His concern for my health and well being is like that of a family member. I HIGHLY recommend his clinical services."
"The care was perfect, everybody was very polite and professional, they have angels working in this place, i would recommend anybody to them, i was highly satisfied with the care."
"Dr. Robinson was very professional and through he addressed all my concerns and made me feel very comfortable. I also appreciate his honesty in my future care giving with him."
"Dr. Robinson, and his staff provided excellent care to me during my procedure. I would recommend him to anyone needing medical assistance with colon screening."
"Dr. Robinson is AWESOME. He is very attentive to my needs, polite, courteous, with great bedside manner. Always willing to listen and offer advice. Also, I love his staff. If you call the office due to an issue your having, they try to get you in soon instead of waiting weeks or months for an appointment. I highly recommend Dr. Robinson for GI issues."
"The front desk personnel was professional and efficient. Jaime did a complete assessment while listening attentively to my concerns. Dr Robinson was professional, considerate, and unhurried. He explained his plan and explained in detail the medications that he was prescrubing. I was impressed with the entire experience."
"Dr Robinson thoroughly read my chart before seeing me. My regular gastroenterologist had just retired.He listened carefully to my story and questions. He explained my condition and clearly recommended an excellent treatment plan. He was kind and laughed at my jokes. He’s a 5 star doctor!"
"From the moment i walked into the office, to the end of my appointment, the staff made me feel welcomed. The staff was attentive and explained the process every step of the way. Dr Robinson was professional and personable, takes time to talk to you. I even received a follow up call after the procedure. My overall experience was relaxed because of the their great vibes."
"Dr. Robinson was very professional, polite and answered all my questions and explained my procedure to me. I would definitely refer and recommend him to all of my family and friends! Thank You Again!"
"The office consultation with Dr. Robinson left me feellng so confident that my problem swalliowng could be resolved. He listed to my description of my symptoms patiently and responded citing science and his experience treating similar symptoms. The EGD he subsequently performed was efficient and the after visit summary thoroughly explained what was done, what was found, and my next steps. I feel like a valued partner in the care and treatment of this health issue."
"Dr. Robinson is awesome! He has great bedside manner. He’s very patient and takes the time to listen to your concerns, explains things so that you will understand."
"Dr. Robinson and his staff were wonderful and very pleasant. I want to point out two special nurses who help thru the whole process Naomi and Brandi they were awesome."
"It’s a great experience except for the day before prep. All day on a liquid diet was hard but I did it because of the test. I love the dulcolax/miralax/gatorade. So much better than what I’ve heard others having to take."
"Very professional...from the front desk, nurses, anesthesia staff and of course Dr. Robinson follow up clear explanation of my procedure and findings."
"Dr. Robinson along with his staff was very professional, and took great care of me during the planning of and actual procedure I under went! Thank you all kindly, Crystal Cochran"
"I have been taking care of by Dr. C. Robinson and staff for quite a few years. Very nice caring and friendly environment. Dr. Robinson is such a caring person. He really does a good job.Feel very comfortable with him Thank you for all you do."
"Dr. Robinson has been my doctor for 8yrs. I would highly recommend him if your looking for doctor that make you comfortable and explains thoroughly what happening."
"Dr.Robinson os a Great Doctor the Procedure he performed was an success. He was Precise and his team and himself was very friendly and Caring. I was amazed he kind of remembered me from the Covid teleconference we've had 4 years ago. The procedure was to be performed then unfortunately it wasn't. Thank You Dr.Robinson job well done"
"My visit was Amazing ! I was very well taken care of by all staff! My physician, Dr Robinson is Awesome! I have recommended him to my family and friends! Thank you ! Dr. Robinson!"
"The staff and Dr.s are wonderful. They take time to explain things to you without you asking them. I met the Dr at the hospital he was great. When I got out of the hospital, I went to my family physician, he talked highly of the Dr.s here at this location. I felt very comfortable with this location, the staff, the nurses, and the Drs."
"Doctor Robinson and his staff is what customer/patient care should be A++ all around everyone was very nice and professional answered all questions and explained everything very well."
"Dr. Robinson was Absolutely Wonderful. He is Professional, took plenty of time of with me, and explained everything I had a question on. I am so grateful for my care."
"All my nurses were ABSOLUTELY EXCELLENT. I was really nervous and they kept me informed every step of the way. My anesthesiologist was totally cool and explained thoroughly what was going to happen. Dr. Robinson was AWESOME. His vibe, knowledge,warm and friendly demeanor just kept my nerves chill. It was my first experience with a colonoscopy and I’d recommend this particular staff and crew to anyone. Thank you all from the bottom of my heart. Much love to you all. God Bless you and your families. JOB WELL DONE!"
"All my nurses we ABSOLUTELY EXCELLENT. I was really nervous and they kept me informed every step of the way. My anesthesiologist was totally cool and explained thoroughly what was going to happen. Dr. Robinson was AWESOME. His vibe, knowledge,warm and friendly demeanor just kept my nerves chill. It was my first experience with a colonoscopy and I’d recommend this particular staff and crew to anyone. Thank you all from the bottom of my heart. Much love to you all. God Bless you and your families. JOB WELL DONE!"
"Hi thanks for this opportunity to give feedback regarding my recent Healthcare medical procedure. Everything was wonderful. Staff so helpful and professional. My anesthesiologist Jennifer extremely knowledgeable and Compassionate, Dr Robinson simply the Tops. I highly recommend this medical Team. Sincerely, Dr Michael Townsend Sr"
"I had a colonoscopy did with Dr Robinson and he did a fantastic job. The doctor and his staff was so professional. Everyone treated me so nice I really enjoyed the experience. At first I was a little nervous but after the procedure when woke up in the recovery room I didn't have any idea that any procedure had been performed. I am so grateful for doctor Robinson and his team I will let my family and friends know where to go when they need a colonoscopy thank you again for everything God bless you all."
"Great visit. Dr. Robinson and staff very professional and courteous. No pain pair colonoscopy. Seems trustworthy. Timely. Excellent pre and post instructions and follow-up"
"My first appointment with a GI specialist and it was a smooth, positive experience. Dr. Robinson has phenomenal bedside manner and made me feel super comfortable. I left the appointment knowledgeable and assured that I was making the right decisions regarding my gut health. Thank you, Dr. Robinson. If I have any more GI concerns, I will be back!"
"This was my first visit with Dr. Robinson. Even though he was a bit behind schedule, he did not rush through the appointment, he listened and was thorough. He did not order unnecessary tests, unnecessary procedures and unnecessary medication. I felt comfortable with him, front desk staff and nurse. I feel I'm in good hands."
"Quick appt date, friendly staff, Dr. C explained everything, discussed my issue and took the time to listen to my concerns and address them fully! GREAT DOCTOR!!!"
"My procedure went smooth. Everyone was kind I close my eyes. I woke up less than an hour later and I was OK and I’ve been OK Everyone was so so kind. Thank you."
"He is a great doctor. Very caring and most importantly, he is very thorough and prompt with his follow up feedback. Staff is extremely friendly and accommodating."
"Dr. Robinson met with me at my request for a consultation to explain about the procedure that was going to be done, why the procedure was necessary and just made me feel more comfortable with having the procedure done. Dr. Robinson performed my procedure, which was successful and without any issues or complications. I trust him and I know my PC doctor would not have referred me to him if he was not good. Dr. Robinson is a great doctor and great at what he does. God Bless him."
"I received a reminder that I was due for a 5yr screening. Making the appointment was easy. Staff was pleasant to work with on the phone and at the facility on the day of the test. Received answers to all my questions ahead of time. Dr. Robinson was thorough in explaining the results afterwards."
"My cancer screening today. Instructions was given all questions was answered. Everyone greeted me with a smile. Made you feel like a million dollars. Post procedure Dr Robinson spoke with me. I said thank you for not finding anything he smile and said thank you for not having anything. Everyone should have great health care."
"Great Service! Dr. Robinson is very thorough. He explained everything and was very empathetic. I’ve been in pain for 5 months been given the run around by other doctors. I truly appreciate Dr. Robinson for all is help he has provided. He has given me insight of my situation which is greatly appreciated."
"My experience with Dr Carl Robinson and the staff at Ingalls Same Day Surgery staff was excellent. From the moment I walked into the hospital I was greeted warmly and the nurses that saw to me were very pleasant and made me relax. Dr Robinson was very personable, I’ve already referred him to a friend."
"I felt like Dr. Robinson cared about my health. He took the time to listen to my concerns, answer my questions, and explain things to me. I have always been impressed with him as a doctor. He just went up another notch for me."
"Very friendly and supportive team. They know why you're coming to them is uncomfortable, but they work really hard at making you comfortable and are receiving good care."
"Dr Robinson is a great, thorough & thoughtful Doctor who takes the time to explain illnesses, procedures to his patients. I had an procedure done by him and he made as stress free as possible which I could appreciate because I was really worried about the outcome. Ive already referred him to other people and will continue to do so. Thank you De. Robinson and your GI group. Mrs. Long"
"Dr. Carl Robinson is the best! I was able to get squeezed in for an urgent last minute appointment! Dr. Robinson helped me to quickly resolve my issue! His staff is wonderful!"
"I believe in Dr. Carl Robinson. I know he's very good at what he do. He ask the right questions and makes sure he is addressing my concerns. Thank you. I really appreciate it.!"
"I had a very good experience with Dr.Robinson, Very professional and seems concern about his patients health. Will be looking forward to My next visit. Thank you 🙏"
"I absolutely love them the front staff is so friendly and nice. The nurses and techs are great and helpful, and I love my Dr he was truly amazing. Everyone was amazing and helpful and willing to answer any of my questions and concerns. I would recommend them they definitely made me feel at ease."
"The staff is very friendly. Dr. Robinson has excellent bedside manner and took his time to explain and address any concerns. He also did my endoscopy and colonoscopy. Great experience!!!!!"
"I believe in Dr. Carl Robinson. I know he's very good at what he do. He ask the right questions and makes sure he is addressing my concerns. Thank you. I really appreciate it.!"
"Dr. Robinson listened and respond to each of my medical concerns. He took the time to explain what is indicated by the symptoms I described to him. It makes a difference when your doctor listens to whatever you are trying to convey and speaks to those issues."
"Dr. Carl A. Robinson is a wonderful, professional, knowledgeable, patient, kind doctor. The entire staff was a cut above in professionalism, patience, and kindness. They made me feel comfortable during an uncomfortable procedure. Thank you from the bottom of my heart! 🖤 🖤"
"Carl Robinson was very attentive and helpful. He really takes his time to ask detailed questions and order test to get to the bottom of whatever issues you have. He is extremely knowledgeable. His office staff is a good compliment to him, especially Jasmine at the front desk. She is very pleasant, detailed driven and she listens. The perfect personality first impression and the initial greetings. Also, I appreciate how the office handled conflict with resolutions. I had an issue with billing, there was a staff member, I believe her name was Nancy, that I hit a minor obstacle with. The office manager called me immediately and wasted no time to resolve the matter right away. I’m thankful how the office treated me overall and I will refer them to my family and friends."
"Dr Robinson performed a colonoscopy. The procedure went very well. He was empathetic and professional throughout the process. I spoke to him both before and after the procedure. I would highly recommend him!"
"This Team of Doctors & Nurses were excellent. Kind, bedside manner awesome. I My procedure seemed to take no time. I truly recommend that if you are in need of a colonoscopy or similar procedures, I highly recommend Dr. Carl Robinson and his staff. Excellent!"
"From the front desk to the nurses and doctors, they were all courteous and professional. I felt safe in this environment and Dr. Carl Robinson and staff is truly awesome!"
"Dr Robinson and his staff was the best experience! From my first consultation to the actual colonoscopy. He provides information in a calm and assured way so you don’t feel afraid or uncertain. His staff at the desk & nurses are absolutely amazing, professional and friendly-even though there are many patients at one time. They treat everyone as a special person. Please don’t stop this needed doctor /patient model. It is appreciated."
"Dr. Robinson was very compassionate and through. Great bedside manner and respectful. Staffing was kind and engaging they me feel at ease during an extremely stressful time. Thank you Dr. Robinson."
"Went in for a procedure and the whole team was very accommodating. All I can tell you is, I remember being wheeled to the back and speaking to the anesthesiologist and the next speaking to my best room back in my room. No pain or grogginess were experienced and on top of that, a clean bill of health. All I can say is, this was a great GI experience and I would highly recommend Dr Carl Robinson. Thank you, Sir."
"I’ve been a patient of Dr. Carl Robinson for years and I appreciate his care and value his opinion. Recently he performed my recent colonoscopy and upper GI and Dr. Robinson is ALWAYS informative. I know I always have tons of questions about my health, and he really takes his time and never rushed, about making sure I have the answers to my questions and that I understand everything clearly. Also, the surgical staff is awesome. Thanks to them all for making all the patients feel comfortable before and after their procedures. It doesn’t go unnoticed, so kudos to you all!"
"I was nervous about getting it done but my nurse made me so comfortable. Feeling bad I forgot her name but she was awesome and the rest of the staff and Dr Robinson put me at ease and explained everything, definitely recommend!!"
"I came to see Dr. Robinson based on a referral from my primary doctor. His staff was friendly and courteous. Dr. Robinson and I talked about my previous colonoscopy and he gave me very good information and we discussed future treatment. I learned more from him in a single visit than I had in over a year. Great bedside manner and very nice."
"The Staff was good and professional. Dr Robinson has great bedside professionalism in follow up after procedure hadn’t had that before keep up the good work!"
"Great physician, wonderful bedside manner listens to his patients very solutions oriented. I would refer him to anyone that’s looking for a G.I. doctor."
"Dr Robinson is Awesome!!!! He is patient, he listens to your story, and he reviews your concerns. I feel that I have a patient physician relationship, that is positive. I trust Dr Robinson as my provider. P Jones"
"Where do I start, when I tell you how hesitant I was to go through with this procedure it’s crazy. From the front desk to the nurses and finally Dr. Robinson they made me fell at home from start to finish. I usually do not leave reviews but I felt this was necessary for those that may feel like I did. If you do nothing else go and experience this wonderful medical team."
"Dr. Carl A. Robinson is very professional and, he sits down and go over your everything with you. He is a very good doctor I will definitely go back to him again."
"Listens patiently and intently. Makes a point of asking you "do you have questions" & "how/ what else can I do to help you" . " Did I answerable your questions"."
"I loved how attentive the staff was. They asked questions and made sure I was comfortable and knowledgeable about the procedure. Dr. Robinson was GREAT. After the procedure he came out and talked to me and shared his thoughts and concerns. He answered all my questions. He’s a real gentle giant! This office gets a 10 from me. Great service guys!!!!!!"
"Was the best experience Dr Robinson and his staff are amazing so kind , caring, respectful of your needs,, facility is so clean , not long wait period before seeing dr , answered all and any questions we had , made sure we understood everything before we left , would recommend Dr Robinson to family , friends, anyone looking for a fabulous dr thank you everyone for your kindness God Bless you all 🙏🙏"
"Everyone was so nice!! This was my first visit and I can say I will come back. Dr. Robinson was very nice and informative. Thank you for easing my nerves!!"
"Dr Robinson listened to all of my concerns and addressed each concern. He totally alleviated my fears of going thru a second very necessary procedure."
"Dr Carl Robinson did an awesome job with my procedure! I was so pleased with his entire staff 👍🏾 everyone was so kind and professional and made you feel very welcome and safe in their hands. Dr Robinson was the kindest and his professionalism was most appreciated. I will absolutely use him for any health issues I have in this field. He came highly recommended by my primary care physician! And I certainly see why. I highly recommend his services. Thank you Dr Robinson and staff. Blessings 🙏🏽"
"Sometimes you go to a new Doctor and they are cold and very rushed. Dr. Robinson took his time with me and explained everything. His demeanor was was very friendly. I would recommend him to anyone who needs his specialty! This is the 3rd time I've seen Dr. Robinson and is still one of the best doctors I've had! Highly recommend!"
"They were extremely professional with excellent bed side manners. They took all my questions and concerns to heart. While explaining everything thoroughly."
"Dr. Robinson is very nice, very friendly and is genuinely concerned with what is best for his patients even if it conflicts with what is best for his practice."
"I had a very professional and comforting experience. Everyone on the team were friendly and caring. I recommend Dr. Robinson for any of your gastroenterology needs. No pain, great bed side manner and gave you the results and his office followed up on me later on that day. A Genuine doctor!"
"Dr Robinson didn't rush through the appt he explained where I could understand , this was my first time seeing him & I will be going back & hope that he can help me"
"Hard to leave a meaningful review as I have only experienced a pre-procedure consultation. My limited view is: Dr. Robinson is personable. He appears to be knowledgeable and open to questions. So far so good! More after Feb, 2023. '"
"My experience with Dr. Robinson was very pleasant. He was efficient and was able to analyze my symptoms and prescribe the test needed to determine the problem."
"Dr. Robinson's office was highly recommended and I understand why now. He explained everything and listen and answered my question. Bedside manners is rare to find these day but I discover it still exists with Dr. Robinson and his staff."
"My first visit with Dr. Robinson was wonderful. He had taken time to know my story and was able to address my situation with concern and professionally. He took time to explain my issue and how he would manage it going forward. He made sure I understood each step of where we were years ago, where we are today and how he would address my issue in January. Dr. Robinson is knowledgeable, patient and caring. I've already told my sisters about him."
"Dr. Robinson did a detailed inquiry as to my medical background and what issues I had at the time of my appointment He asked me to take a blood test and told me that there would be another appointment if needed."
"My 95 year old mom is a patient of Dr. Robinson. He treats her with respect, concern and kindness. I always feel confident that Dr. Robinson will do what is in the best interest of my mom's health."
"The staff was very polite and helpful as well as good service and efficiency I would recommend this facility to any on looking for the services they offer. Mr Robinson nson was very explanatory professionsal about the procedurei have to get done."
"Very pleasant visit. Dr Robinson was very patient with me. He discussed my issues an things very well. Very pleased with him. A person has concerns with their health and you need someone that's patient and understanding. So big up's to Dr. Carl Robinson."
"Dr. Robinson is very attentive. He doesn’t rush through a visit like I’ve experienced with other doctors. He’s thorough and I trust him with my treatment."
"He actually LISTENS!!! That fact, right there, puts him highest on "the great list" of doctor care. This was my first visit with Dr. Robinson. Lately, I've been having memory issues. Even though I come to my appointments prepared, complete with notes needing attention, I have issues clearly explaining myself. That is exactly what happened during this appointment! I was so upset with this, but Dr. Robinson was extremely patient and caring. He understood what I was trying to explain to him and actually was able to offer working solutions for what I was able to remember and explain to him. Dr. Robinson treated me with the utmost respect and caring, NOT with the impatience/curtness I've gotten from other physicians. I highly recommend Dr. Robinson, a very adept Gastroenterologist, especially for other seniors like me."
"Dr. Robinson and his staff are TOP NOTCH indeed!!My minor procedure was just that....MINOR AND PAINLESS!!LOL!He does a PHENOMENAL job and hopefully if any else occurs health wise unto myself, I won't hesitate to request for Dr. Robinson again!!Fantastic job Doc as well as the entire Operating staff that performed my minor procedure (Colonoscopy)."
"I was very satisfied with my office visit with Dr. Robinson. Staff was very professional and pleasant and made me feel very comfortable. Dr. Robinson was very Professional and knowledgeable in understanding and explaining to me about my condition.. Had a great visit. Great doctor."