GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Robinson met with me at my request for a consultation to explain about the procedure that was going to be done, why the procedure was necessary and just made me feel more comfortable with having the procedure done. Dr. Robinson performed my procedure, which was successful and without any issues or complications. I trust him and I know my PC doctor would not have referred me to him if he was not good. Dr. Robinson is a great doctor and great at what he does. God Bless him."
"I received a reminder that I was due for a 5yr screening. Making the appointment was easy. Staff was pleasant to work with on the phone and at the facility on the day of the test. Received answers to all my questions ahead of time. Dr. Robinson was thorough in explaining the results afterwards."
"My cancer screening today. Instructions was given all questions was answered. Everyone greeted me with a smile. Made you feel like a million dollars. Post procedure Dr Robinson spoke with me. I said thank you for not finding anything he smile and said thank you for not having anything. Everyone should have great health care."
"Great Service! Dr. Robinson is very thorough. He explained everything and was very empathetic. I’ve been in pain for 5 months been given the run around by other doctors. I truly appreciate Dr. Robinson for all is help he has provided. He has given me insight of my situation which is greatly appreciated."
"My experience with Dr Carl Robinson and the staff at Ingalls Same Day Surgery staff was excellent. From the moment I walked into the hospital I was greeted warmly and the nurses that saw to me were very pleasant and made me relax. Dr Robinson was very personable, I’ve already referred him to a friend."
"I felt like Dr. Robinson cared about my health. He took the time to listen to my concerns, answer my questions, and explain things to me. I have always been impressed with him as a doctor. He just went up another notch for me."
"Very friendly and supportive team. They know why you're coming to them is uncomfortable, but they work really hard at making you comfortable and are receiving good care."
"Dr Robinson is a great, thorough & thoughtful Doctor who takes the time to explain illnesses, procedures to his patients. I had an procedure done by him and he made as stress free as possible which I could appreciate because I was really worried about the outcome. Ive already referred him to other people and will continue to do so. Thank you De. Robinson and your GI group. Mrs. Long"
"Dr. Carl Robinson is the best! I was able to get squeezed in for an urgent last minute appointment! Dr. Robinson helped me to quickly resolve my issue! His staff is wonderful!"
"I had a very good experience with Dr.Robinson, Very professional and seems concern about his patients health. Will be looking forward to My next visit. Thank you 🙏"
"I absolutely love them the front staff is so friendly and nice. The nurses and techs are great and helpful, and I love my Dr he was truly amazing. Everyone was amazing and helpful and willing to answer any of my questions and concerns. I would recommend them they definitely made me feel at ease."
"The staff is very friendly. Dr. Robinson has excellent bedside manner and took his time to explain and address any concerns. He also did my endoscopy and colonoscopy. Great experience!!!!!"
"I believe in Dr. Carl Robinson. I know he's very good at what he do. He ask the right questions and makes sure he is addressing my concerns. Thank you. I really appreciate it.!"
"Dr. Robinson listened and respond to each of my medical concerns. He took the time to explain what is indicated by the symptoms I described to him. It makes a difference when your doctor listens to whatever you are trying to convey and speaks to those issues."
"Dr. Carl A. Robinson is a wonderful, professional, knowledgeable, patient, kind doctor. The entire staff was a cut above in professionalism, patience, and kindness. They made me feel comfortable during an uncomfortable procedure. Thank you from the bottom of my heart! 🖤 🖤"
"Carl Robinson was very attentive and helpful. He really takes his time to ask detailed questions and order test to get to the bottom of whatever issues you have. He is extremely knowledgeable. His office staff is a good compliment to him, especially Jasmine at the front desk. She is very pleasant, detailed driven and she listens. The perfect personality first impression and the initial greetings. Also, I appreciate how the office handled conflict with resolutions. I had an issue with billing, there was a staff member, I believe her name was Nancy, that I hit a minor obstacle with. The office manager called me immediately and wasted no time to resolve the matter right away. I’m thankful how the office treated me overall and I will refer them to my family and friends."
"Dr Robinson performed a colonoscopy. The procedure went very well. He was empathetic and professional throughout the process. I spoke to him both before and after the procedure. I would highly recommend him!"
"This Team of Doctors & Nurses were excellent. Kind, bedside manner awesome. I My procedure seemed to take no time. I truly recommend that if you are in need of a colonoscopy or similar procedures, I highly recommend Dr. Carl Robinson and his staff. Excellent!"
"From the front desk to the nurses and doctors, they were all courteous and professional. I felt safe in this environment and Dr. Carl Robinson and staff is truly awesome!"
"Dr Robinson and his staff was the best experience! From my first consultation to the actual colonoscopy. He provides information in a calm and assured way so you don’t feel afraid or uncertain. His staff at the desk & nurses are absolutely amazing, professional and friendly-even though there are many patients at one time. They treat everyone as a special person. Please don’t stop this needed doctor /patient model. It is appreciated."
"Dr. Robinson was very compassionate and through. Great bedside manner and respectful. Staffing was kind and engaging they me feel at ease during an extremely stressful time. Thank you Dr. Robinson."
"Went in for a procedure and the whole team was very accommodating. All I can tell you is, I remember being wheeled to the back and speaking to the anesthesiologist and the next speaking to my best room back in my room. No pain or grogginess were experienced and on top of that, a clean bill of health. All I can say is, this was a great GI experience and I would highly recommend Dr Carl Robinson. Thank you, Sir."
"I’ve been a patient of Dr. Carl Robinson for years and I appreciate his care and value his opinion. Recently he performed my recent colonoscopy and upper GI and Dr. Robinson is ALWAYS informative. I know I always have tons of questions about my health, and he really takes his time and never rushed, about making sure I have the answers to my questions and that I understand everything clearly. Also, the surgical staff is awesome. Thanks to them all for making all the patients feel comfortable before and after their procedures. It doesn’t go unnoticed, so kudos to you all!"
"I was nervous about getting it done but my nurse made me so comfortable. Feeling bad I forgot her name but she was awesome and the rest of the staff and Dr Robinson put me at ease and explained everything, definitely recommend!!"
"I came to see Dr. Robinson based on a referral from my primary doctor. His staff was friendly and courteous. Dr. Robinson and I talked about my previous colonoscopy and he gave me very good information and we discussed future treatment. I learned more from him in a single visit than I had in over a year. Great bedside manner and very nice."
"The Staff was good and professional. Dr Robinson has great bedside professionalism in follow up after procedure hadn’t had that before keep up the good work!"
"Great physician, wonderful bedside manner listens to his patients very solutions oriented. I would refer him to anyone that’s looking for a G.I. doctor."
"Dr. Carl A. Robinson is very professional and, he sits down and go over your everything with you. He is a very good doctor I will definitely go back to him again."
"Dr Robinson is Awesome!!!! He is patient, he listens to your story, and he reviews your concerns. I feel that I have a patient physician relationship, that is positive. I trust Dr Robinson as my provider. P Jones"
"Where do I start, when I tell you how hesitant I was to go through with this procedure it’s crazy. From the front desk to the nurses and finally Dr. Robinson they made me fell at home from start to finish. I usually do not leave reviews but I felt this was necessary for those that may feel like I did. If you do nothing else go and experience this wonderful medical team."
"Was the best experience Dr Robinson and his staff are amazing so kind , caring, respectful of your needs,, facility is so clean , not long wait period before seeing dr , answered all and any questions we had , made sure we understood everything before we left , would recommend Dr Robinson to family , friends, anyone looking for a fabulous dr thank you everyone for your kindness God Bless you all 🙏🙏"
"Listens patiently and intently. Makes a point of asking you "do you have questions" & "how/ what else can I do to help you" . " Did I answerable your questions"."
"I loved how attentive the staff was. They asked questions and made sure I was comfortable and knowledgeable about the procedure. Dr. Robinson was GREAT. After the procedure he came out and talked to me and shared his thoughts and concerns. He answered all my questions. He’s a real gentle giant! This office gets a 10 from me. Great service guys!!!!!!"
"Everyone was so nice!! This was my first visit and I can say I will come back. Dr. Robinson was very nice and informative. Thank you for easing my nerves!!"
"Sometimes you go to a new Doctor and they are cold and very rushed. Dr. Robinson took his time with me and explained everything. His demeanor was was very friendly. I would recommend him to anyone who needs his specialty! This is the 3rd time I've seen Dr. Robinson and is still one of the best doctors I've had! Highly recommend!"
"Dr Robinson listened to all of my concerns and addressed each concern. He totally alleviated my fears of going thru a second very necessary procedure."
"Dr Carl Robinson did an awesome job with my procedure! I was so pleased with his entire staff 👍🏾 everyone was so kind and professional and made you feel very welcome and safe in their hands. Dr Robinson was the kindest and his professionalism was most appreciated. I will absolutely use him for any health issues I have in this field. He came highly recommended by my primary care physician! And I certainly see why. I highly recommend his services. Thank you Dr Robinson and staff. Blessings 🙏🏽"
"They were extremely professional with excellent bed side manners. They took all my questions and concerns to heart. While explaining everything thoroughly."
"Dr. Robinson is very nice, very friendly and is genuinely concerned with what is best for his patients even if it conflicts with what is best for his practice."
"I had a very professional and comforting experience. Everyone on the team were friendly and caring. I recommend Dr. Robinson for any of your gastroenterology needs. No pain, great bed side manner and gave you the results and his office followed up on me later on that day. A Genuine doctor!"
"Dr Robinson didn't rush through the appt he explained where I could understand , this was my first time seeing him & I will be going back & hope that he can help me"
"Hard to leave a meaningful review as I have only experienced a pre-procedure consultation. My limited view is: Dr. Robinson is personable. He appears to be knowledgeable and open to questions. So far so good! More after Feb, 2023. '"
"Dr. Robinson's office was highly recommended and I understand why now. He explained everything and listen and answered my question. Bedside manners is rare to find these day but I discover it still exists with Dr. Robinson and his staff."
"My experience with Dr. Robinson was very pleasant. He was efficient and was able to analyze my symptoms and prescribe the test needed to determine the problem."
"My first visit with Dr. Robinson was wonderful. He had taken time to know my story and was able to address my situation with concern and professionally. He took time to explain my issue and how he would manage it going forward. He made sure I understood each step of where we were years ago, where we are today and how he would address my issue in January. Dr. Robinson is knowledgeable, patient and caring. I've already told my sisters about him."
"Dr. Robinson did a detailed inquiry as to my medical background and what issues I had at the time of my appointment He asked me to take a blood test and told me that there would be another appointment if needed."
"My 95 year old mom is a patient of Dr. Robinson. He treats her with respect, concern and kindness. I always feel confident that Dr. Robinson will do what is in the best interest of my mom's health."
"Dr. Robinson is very attentive. He doesn’t rush through a visit like I’ve experienced with other doctors. He’s thorough and I trust him with my treatment."
"I was very satisfied with my office visit with Dr. Robinson. Staff was very professional and pleasant and made me feel very comfortable. Dr. Robinson was very Professional and knowledgeable in understanding and explaining to me about my condition.. Had a great visit. Great doctor."
"The staff was very polite and helpful as well as good service and efficiency I would recommend this facility to any on looking for the services they offer. Mr Robinson nson was very explanatory professionsal about the procedurei have to get done."
"He actually LISTENS!!! That fact, right there, puts him highest on "the great list" of doctor care. This was my first visit with Dr. Robinson. Lately, I've been having memory issues. Even though I come to my appointments prepared, complete with notes needing attention, I have issues clearly explaining myself. That is exactly what happened during this appointment! I was so upset with this, but Dr. Robinson was extremely patient and caring. He understood what I was trying to explain to him and actually was able to offer working solutions for what I was able to remember and explain to him. Dr. Robinson treated me with the utmost respect and caring, NOT with the impatience/curtness I've gotten from other physicians. I highly recommend Dr. Robinson, a very adept Gastroenterologist, especially for other seniors like me."
"Dr. Robinson and his staff are TOP NOTCH indeed!!My minor procedure was just that....MINOR AND PAINLESS!!LOL!He does a PHENOMENAL job and hopefully if any else occurs health wise unto myself, I won't hesitate to request for Dr. Robinson again!!Fantastic job Doc as well as the entire Operating staff that performed my minor procedure (Colonoscopy)."
"Very pleasant visit. Dr Robinson was very patient with me. He discussed my issues an things very well. Very pleased with him. A person has concerns with their health and you need someone that's patient and understanding. So big up's to Dr. Carl Robinson."
"Doctor Carl Robinson was amazing he was very helpful straight to the point he gave me all the facts I needed to help me in my situation I will refer him to anyone he was great I like having him as my specialist"
"Very nice guy understand your problem quickly to solve"
5.0
Review from
Google User
Source:
Google
Oct 04 2022
"Dr. C Robinson was very professional and attentive. He actually took the time to listen to my concerns, educate, and come up with a plan that we both agreed on. You don’t find very attentive doctors nowadays. Usually they are in and out and once you leave you feel that your issue wasn’t resolved satisfactorily. I would definitely refer others to Dr. Robinson. It took me a while to research and find a GI Dr and I’m glad I stumbled across him."
"I came to Dr. Robinson in hopes of a second opinion. I got exactly what I needed. He was extremely helpful and i feel more confident with my primary doctors thanks to him. Was not disappointed."
"Dr. C Robinson was very professional and attentive. He actually took the time to listen to my concerns, educate, and come up with a plan that we both agreed on. You don’t find very attentive doctors nowadays. Usually they are in and out and once you leave you feel that your issue wasn’t resolved satisfactorily. I would definitely refer others to Dr. Robinson. It took me a while to research and find a GI Dr and I’m glad I stumbled across him."
"The facility was very clean, the workers were extremely friendly, and Dr. Robinson made the process seem efficient, and relaxing. I would recommend for anyone to go to this place for your procedure."
"Dr Robinson is the best. I will for my appt for weeks if I have to. He is kind and an expert in his field. His prep for the procedure is mild and easy. I didn't have to drink that nasty stuff. I recommend him to all my friends and family"
"Dr. Robinson was very helpful in assesing my condition and clear explaining what needs to be done to resolve the issues. He listens and is concern about your health. He gives recommendation and steps needed. In addition his staff is helpful and discusses your symptoms to pass on to the doctor. The office is clean and orderly and professional. I highly recommend Dr. Robinson for Gastrointestinal diagnoses and follow up care."
"I am a new patient of Dr Robinson I really liked my visit. He was nice attentive kept me relaxed and laughing. Hope my future visits are as good as my first. :)"
"Best experience with a doctor I've had in a long time. He takes his time with you unlike most doctors. He doesn't talk into a chart or have a chart in his hand. He looks you directly in the eyes when he speaks to you! I appreciate that. He explained everything to me with such ease. I don't enjoy going to the doctor but I want to go back just because you can tell he cares about his patients and he has good positive energy exuding from his pores"
"Dr. Robinson’s bedside presence is unmatched. He listens and answers any questions that you have. A very patient and caring doctor. I feel comfortable being in his care. Would recommend him without reservation."
"Dr. Robinson and his medical staff are wonderful. My only suggestion would be for the reception staff. I think the Receptionists should at least greet the patients first, before asking "Do you have an appointment?" How about, "Good morning, how can I help you today?""
"My experiences seeing Dr. Carl Robinson are always very pleasant. He’s very informative concerning my health issues, he’s empathetic and I a trust him and his medical advice implicitly. When I am anxious about my GI issues, he’s able to explain and say what should be done in such a way that I am completely put at ease and I trust his opinion, knowing that he has my best interest and well being at heart. I trust him wholeheartedly. He’s careful to answer my questions and always ask if I have any questions or comments for him. He makes sure that I am okay."
"Dr. Carl Robinson was very thorough and knowledgeable when it came to my procedure. He has great bedside manner and I truly felt at ease when conversing with him. I would highly recommend him if you’re seeking a Gastroenterologist!"
"This was my first visit and I felt like I was family. Dr. Carl Robinson answered all of my questions even though I felt embarrassed to ask them. He reassured me that there was nothing to be ashamed of . He encourages his patients to ask questions .Professional and very informative… Great doctor"
"Dr. Robinson did my colonoscopy. I had a great experience from beginning to end. Most important his bedside manner is best I have seen and follow up to my test result were given a personal touch. I can appreciate the time he took to explain things to me and he was very receptive to my question. Excellent experience😊"
"Dr. Robinson and his team did a great job of explaining the process from the start to the end of the procedure. It was a smooth process I was in and out before I knew it. I highly recommend Dr. Robinson and his team!"
"Dr. Carl A. Robinson and his staff was very informative and made sure I understood everything I needed to know for my up coming procedure. The office setting is welcoming and the staff is very friendly.Dr. Robinson thank you for your time and patience."
"I was very happy with how friendly the staff, doctor, and anesthesiologist was. everything went very well and smooth.I highly recommend Doctor Robinson. Debra valent"
"Dr. Robinson was very professional and explained the colonoscopy procedure and listened to my questions. He and his team took good care of me and I would recommend him for your next colonoscopy."
"Had a colonoscopy done with Dr Carl Robinson. The procedure was done in office which has a surgical room. Everything was very clean and neat. The nursing staff was absolutely comforting. This was the first procedure I have ever had and the nurses were awesome. Super nice and understanding. The anesthesia nurse from Lake Anesthesia was awesome too. Very reassuring. Of course Dr Robinson was amazing with great doctor presence. I had absolutely no worries and knew I was in good hands. Overall I was worried about nothing. The passing gas part of the procedure wasn't fun but hey everyone in recovery room was doing it so let it loose lol! Ill see you in 10 yrs doctor and thank you."
"Dr.Carl A.Robinson is soooo amazing!! Not only do he listen to you BUT Dr.Robinson 'HEAR' you and really give you the time and attention that you really need.If i could promote his business i truly will. Dr.Robinson, like i told you in your office, I truly appreciate and thank you for all that you've done for me and pray that you,your family and business will