GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Colonoscopy is never fun, but the GI staff were friendly and welcoming. They made the whole experience pleasant. Everyone took the time to check on me. Dr. Vance was great! I’d highly recommend the place!"
"My fallow up visit for secondary lab test, as scheduled, went very quickly. The result was explained in a calm manner for news that was not good news. As we age, our body starts to degrade and function at levels less than one-hundred percent. This news was not welcome, but that is my response to my own mortality. Dr Vance's staff gave me the positive look that such lab tests are part of the process. They are not the the final answer."
"Everything went good. I wish the doctor would have talked to me after I had been more alert (anesthesia).He came in my room awakened me and I don’t remember anything I was under the impression of results in a week. He told us 2 weeks and my son didn’t relay this to me until I was sick from worrying on the 12 or 13th day. Results were inconclusive. Still waiting in line for more tests. 7 days so far"
"I could not ask a better doctor than Dr. Vance to get the help I needed. Dr. Vance was knowledgeable, understanding and professional. Dr. Vance with his staff around made me feel secure and trusting by answering the questions and concerns I had. I felt in a very good hands throughout the entire process. Additionally, The facility was very good, nice, clean, and prompt! Thank you so much Dr. Vance and his staff! Highly recommended!! I am very grateful! :)"
"Dr Vance did a good job and explained what he had done after surgery. The only problems were that one of the nurses started the wrong drip but another nurse checked behind her and corrected that and the other was the Nurse Anesthetist he was terrible . He didn’t say ANYTHING. I got no hello how are you today nothing....he started the BP cuff which I thought was going to cut my arm into so I screamed a little and he just looked at me. I think Dr Vance should look into getting a better Nurse Anesthetist on his team forsure!!"
"This was my first visit with Dr. Vance, and he made me feel very seen and heard during the office visit. Dr. Vance was very thorough with explaining my upcoming tests/procedures. He gave me time to talk and did not rush through the visit unlike many other doctors. If you want a doctor that cares and communicates everything beforehand, then Dr. vance is the right doctor!"
"On the day of my appt., and while in route to the clinic, I had car trouble. I called the office to inform them. While yet 2 hrs out, I was told to come on in. I thought I would have a long wait, (I really didn't care), but shockingly, I was seen immediately. The staff was so considerate and loving until I was almost in tears. Well actually, while Dr. Vance was making his assessment, I did shed a few. He saw that I was struggling and had been experiencing a lot of pain and discomfort. He assured me we would get to the bottom of things and he would do everything within his power to get me back to some normalcy. Before this visit, I'd had a colonostomy there. It was that experience that convinced me I was in great hands. This on, put the icing on the cake. I Highly Recommend Dr. Vance!"
"My gastroenterologist of 12 yrs retired & I was so fortunate to have had Dr. R.Brooks Vance recommended. At my first visit he listened patiently, asked questions regarding my situation and throughly addressed the problems I was facing. I am so grateful for the help he offered me when it felt so overwhelming. I truly feel blessed to have him, his guidance & expertise regarding my gastro history. His staff is always kind and very helpful, The Best !, when I call his office."
"My experience at GI Associates on Lakeland Drive with Dr. Brooks Vance and his staff was extremely positive for me. Anytime I have had to visit the clinic, the staff and doctors are considerate, kind, and efficient. I would highly recommend Dr. Vance and the GI Associate staff."
"My visit at GI Associates was extremely satisfactory. Dr. Vance and the staff alike all gave me the help I needed and answered all my questions completely. I highly recommend Dr. Vance and his staff!"
"Met with Dr. Vance yesterday for the first time & I have to honestly say that I’m beyond grateful that he actually listened to me. He assured me that he would do his best to 1st of all get me scheduled for a couple of procedure.. Rule out what wasn’t the problems & Finally get me an Diagnosis so I can function as a person again. The staff that works with Dr. Vance were Extremely Nice/Friendly! Definitely will recommend anyone who needs a Great GI doctor"
"Staff friendly and professional. Appointment was timely. Dr. Vance listened and advised accordingly. Dr. Vance thoroughly explained my condition and how to proceed safely with procedures. Couldn’t ask for a better first visit."
"I first went to Dr . Vance because of severe esophageal spasms. What I appreciate more than anything is the fact that he was not going to stop until he figured out how to get to the bottom of the reason for the pain I was suffering. I am now so much better than I have been in years after going to so many doctors. For that, I am forever grateful to Dr. Vance. Now, I continue to see him for checkups so he can make sure I remain feeling great."
"I am very pleased with my visits to Dr. Vance. I was also very pleased with the staff. Very nice and efficient. I would highly recommend Dr. Vance and the staff."
"Dr.Vance and all his staff from the billing department up to the nursing staff everyone was wonderful they put all my worry’s at ease very very kind and professional I would recommend this GI group to everyone thanks ms Annie L"
"A wonderful and professional staff that makes you feel at ease the minute you walk in the door. Dr. Vance is also an exceptional physician with a very caring bedside manner. Thanks to all of you so much for my experience in your clinic. As a retired registered nurse I would recommend this clinic to anyone. V Barr"
"Dr. Vance with GI&Associates services were absolutely SUPERB. This was my first visit, and the staff, super friendly, professional,and made my experience far more comfortable than I expected. Dr. Vance works with a sense of passion and concern for the patient. I absolutely had a Great Experience!"
"Perfect experience from start to finish. All the staff were very professional and I appreciated how quickly the procedures were accomplished. Really liked waking up to music! First time ever and all surgeons should do that. Dr. Vance clearly communicated with me and he’s the best!"
"Dr. Vance at GI Associates is great! He is both thorough and professional. His knowledge, expertise and vast experience enabled him to completely remove a “pesky polyp” I have been dealing with for over three years. I very highly recommend!"
"The nursing staff answered my questions listened & acted upon my health care needs.The pre-op video that was shown to me was informative. Dr. Vance displayed care and concern for my well being."
"Dr. Vance and GI Associates are excellent. Professional, quick and thorough. He and the GI staff made absolutely sure my son and I (as best I could) fully understood what happened and what I was to do for follow up. Highly recommend both Dr. Vance and GI Associates."