Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"Extremely professional! Pain-free possibly life saving procedure. Everything is explained very well. I have been to Dr. Szeto on two occasions both he and his staff are phenomenal."
"My experience with Dr Szeto was very pleasant. I met him while on a gurney and he had his mask on… LOL
He introduced himself and spoke with me about what was fixing to happen, procedure wise, and then asked if I had any questions. I felt very comfortable with him and he took excellent care of me."
"Amazing care and bedside manner"
"Dr. Szeto is caring, kind, and seems extremely competent. His nursing staff and his CRNA get 5 stars as well. Some of the administrative support staff need to be better trained & more compassionate. I waited 11/2 hours past my arrival time & only was called back for my procedure because I went to the reception desk and inquired whether I had been overlooked. That’s completely unacceptable in most every setting but certainly when you are waiting to have a colonoscopy!"
"Kind, caring, thorough Doctor. Very little wait time and efficient staff."
"awesome doctor"
"Dr. Szeto was most knowledgeable, compassionate and efficient even in unusual circumstances."
"Scheduled a visit with Brandon to establish care and everything went smoothly and also scheduled follow up also. Definitely recommend."
"Outstanding Doctor. Listens to your questions. Very helpful."
"Love Dr. szceto, he is very knowledgeable and puts up with my strange health philosophies.
Yes I would recommend him a d I have. I trust him and I really don’t trust many people.
Karen, his Nurse is wonderful and extremely accommodating. 💕🤗💕Margarette Hammond (Maggie)"
"The appointment went very well. Dr. Szeto was very accommodating and explained the procedure thoroughly."
"Dr. Szeto is my GI doctor for a few years. I’m glad to have him. He’s very thorough and explains in detail of what to expect; what your results are and your treatment plan. Thanks for being a wonderful physician."
"Dr. Szeto has been a vital part to my well being over the past 3 years. He's very knowledgeable and his bedside manner is excellent."
"The Doctor was very informative what was going on with me. I like that he took the time to listen and share."
"Dr. Szeto has a wonderful bedside manner. He met with me before the procedure and after. Everything went smoothly. The whole staff is extremely professional, courteous and sweet. Highly recommend."
"I am very pleased with the care Dr. Szeto has provided for my digestive problems. I am grateful for the reminders sent to me for my yearly check up and interest he shows for my problems."
"Well rounded physician. Easy to talk with and listen to. Highly recommend for any Gastro services"
"Dr. Szeto has been and continues to be great. He’s prompt, cordial, and informed when engaging with me. Definitely would recommend his services."
"Great service, all questions answered before and after the procedure. Staff were kind and pleasant!!"
"Very good doc, on top of his game! My wife will see him for a colonoscopy by the end of the year."
"I had the opportunity to have my first meeting with Dr. Szeto last week. We were able to review my medical history and discuss my concerns about the need for a colonoscopy after three years instead of the usual five. Dr. Szeto is personable, caring, and an excellent listener. Like this patient, he realizes that the doctor-patient relationship is a cooperative partnership, both of us working to maintain good health through understanding, good communication, and mutual agreement about the best course for the patient at present. He is down-to-earth, honest, very professional, and has an excellent "bedside manner" (in this case, "office-side visit manner" would be more accurate). He has great credentials, including Case Western/University Hospital in Cleveland, and UT Southwestern, but what's more is his ability to relate so well to a patient which, for me, instills great confidence and trust in him as my new TDDC doctor. Good sense of humor, too. Thanks, Dr. Szedo, and I look forward to being in your capable hands from now until at least my 100th birthday!! You're #1 in my book!"
"Amazing provider really listened to me and made me feel heard"
"If you’re going to have a Colonoscopy, this is the place and doctor you want to go to. I highly recommend doctor Brandon Szeto."
"Outstanding Dr. Who I first met in hospital. Took all the time necessary to verify I understood my situation. Really changed my life. Karen and his staff also first class!!!"
"Dr. Szeto offered me multiple routes to explore what could be causing the issues I was having. He also let me know what were the most likely causes, and what were not likely causes to my stomach issues. Thank you, Dr. Szeto!"
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"Dr. Szeto is kind. He has a calming voice. I met him at Arlington memorial hospital during my overnight stay and treatment. He is the only Dr I've seen at AMH out of 3, who diagnosed and treated me with positive results. I highly recommend him."
"Dr. Szeto was punctual he listened he addressed every issue I’m so glad I met him thank you very much for taking care of me"
"Dr Szeto saw me on time and answered all my questions regarding my GI challenge. Highly recommend him!"
"Great experience! Dr. Szeto was very pleasant and helpful."
"The nurses were so very polite. They were so nice and very detailed. Dr. Szeto introduced himself before and after the procedure. Everyone took great care of me from start to finish."
"Seriously, everyone was in this facility was so friendly and kind. Everything went smoothly. I was worried I might have ruined part of my prep work and Dr Szeto called me back and very kindly reassured me all would be fine, I was worried he might be annoyed but he was so nice! I had a great experience!"
"He is very through and understanding. You never feel rushed and his nurses and staff are amazing!"
"Dr Szeto is an outstanding physician. Very thorough Very patient. Pays extraordinary attention to detail when meeting with him. Not rushed or inattentive. His nurse Karen is Very Awesome too!"
"Excellent experience for the procedure no one wants to talk about!! Caring staff. Nice facility. I was kept informed of process. Dr Szeto definitely an A+++++ rating Thank you."
"Super understanding doctor. Long appt. times though. Things have been getting better for me but more due to my own research. Still having issues."
"I highly recommend Dr. Szeto who is extremely friendly, knowledgeable, and patient. Overall, I had a great experience at TDDC Arlington."
"Dr Szeto was very professional and easy to talk to. I left feeling very comfortable about my upcoming procedure.
Dr Szeto and staff were exceptional in the care and attention provided during my procedure and the follow-up afterwards."
"Very profesional"
"Dr Brandon Szeto is a skillful and caring Doctor."
"Dr. Szeto was so attentive, thorough, and accommodating to my work schedule. He explained everything and I felt extremely comfortable talking to him. The office staff were friendly and did a good job at answering all my questions!!"
"My experience was great . The staff and doctor was awesome. They called to make sure I was feeling ok . The doctor called to explain my results to me the way I could understand. ."
"Dr. Szeto, is caring, compassionate, and comforting. He made my experience a pleasant experience with all things considered. He thoroughly explained my procedure and what to expect and how to prepare for it. He removed any and all fears that I had. He answered all of my questions and questions that I didn't know that I had. The entire team that assisted me from scheduling my appointment, to monitoring my vitals, to my after care were beyond amazing. They were customer service at its best. I highly recommend Dr. Szeto and I am glad that I was referred to him by my primary physician. He is a wonderful doctor!!"
"After years of Gerds, I got some helpful advice. Previous doctors only wanted to do endoscopic and colonoscopy procedures. I have been following all of his advice to help with nighttime problems. It has helped immensely. I don’t know why no one ever told me these things."
"Excellent care with extreme stress on making the patient fully informed and at ease. Very professional and confident while still making the patient feel relaxed and relative"
"Dr Brandon Szeto is an excellent doctor. He takes the time to explain things and is always willing to answer any questions you have."
"Dr. Szeto is very thorough plus very considerate and compassionate. I was with the same doctor in the same medical practice for over 15 years until he retired. I was given some options on whom to choose as a new doctor and I ended up picking Dr. Szeto - and I’m very glad that I did. He has me on a successful treatment and my UC has been in remission for almost a year. Also, I have been able to do virtual appointments when necessary and he quickly replies to my questions if they are put into the portal or I call in. I appreciate Dr. Szeto and his nurse Karen and the rest of the TDDC staff. I am glad that Dr. Szeto is my GI doctor and I’m blessed to have found him."
"Very caring and kind individual. He listens to you. In the world today, listening, asking question to clarify, and responding to the question(s). Would I recommend this doctor. Yes I would."
"Dr. Szeto, from the start I knew this would be a good visit. His demanor was very welcoming. He explained in detail what to expect with the procedure. I had to asked one question about 3 times just to make sure I understood.
Without hesitation or annoyance, he answered.
He was so kind spoken.
I know there is more than one Doctor in that office, I thank God
for assigning him to me."
"Great experience considering it's not something you look forward to. Staff was excellent and made you feel as comfortable as one can feel."
"I was treated with respect and the doctor answered all of my questions sincerely and honestly. The staff was very polite and the service was prompt."
"Dr. Szeto was very nice. He listened, asked questions all in a very positive way."
"Dr.Szeto is caring and listens to your concerns. He has gone above and beyond to diagnosis my condition."
"Dr Szeto is the kind of doctor everyone wants!!! Don’t let his age fool you, he is very through, he explains everything in detail, just and all around good doctor in my opinion!! We need more doctors like him!!👍"
"Don't let Dr. Brandon Szeto's young looks fool you! He has the most excellent patient bedside manners. My mother was being difficult at her appointment and I would interject for clarity. The entire time he respected her as the patient giving her eye contact while actively listening to me. Such an incredible specialist and he takes the time to respond to questions. If he's not already one of the top 100 (best known) specialist in his field, I hope he will be in the future. Five + star service, practice, and specialty! ⭐⭐⭐⭐⭐⭐"
"Dr. Szeto was an extremely friendly doctor who was also very genuine. I only had one visit ( the initial set up for my procedure ) but I can tell he is a doctor that would not talk at you or above you. He treated my concerns and questions seriously and did not make me feel rushed."
"He seems very competent, is empathic and really listens."
"Dr Brandon is a great and profesional GI doctor in DFW area. He helped my husband remove the feeding tube in a fast and painless fashion. Highly recommend to who has GI problems, especially with the feeding tube."
"He's A Great Dr. So far he listened and answered all my questions made me feel very comfortable, he even covered other health issue that didnt come to him for now that is great. I would refer him to my friends and family he has a great bedside manner . Now that Service with a smile!"
"Dr. Szeto is a very good doctor and I recommend him to anyone in need of his professional knowledge, skills, and services."
"Its hard to find doctors that listen to you from big concerns to small. It's also difficult to find ones that don't treat you like assembly line patients. Found one that doesn't ."
"Very thorough before he comes up with a treatment plan and very nice."
