Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Chandra took time to listen to me and address what might be causing my problems. He was wonderful as well as his entire staff."
"All good! Professional staff and Doctors."
"I have been a patient of Dr. Balu Chandra for over 14 years. While being under his care, he has demonstrated extreme knowledge of his field and is very compassionate & professional. I have already recommended him to my family & friends. I would highly recommend Dr. Chandra to anyone looking for a gastrologist."
"Am so thankful for Dr. Chandra.. gave us good information, was not rushed yet very professional."
"Dr. Chandra, and his entire office staff have been incredibly exceptional! They are courteous on the phone, and have always been responsive. Dr. Chandra does a wonderful job of really listening to his patients, and taking detailed notes, which allows him to be thorough during his follow ups. I also appreciate that he explains things, so that the patient plays a role in the decision making when it comes to selecting their treatment plan. I am so grateful to have found this office!"
"Have been a patient over 15 years, he is the absolute best. Great manner, listens to you and gives you valuable information."
"Dr. Chandra is amazing and makes you feel comfortable and safe. I wish the bill and pricing was more freely given versus provided after services such as removal of polyps this is an emergency surgery charge."
"DR CHANDRA IS THE ULTIMATE BEST IN EVERY WAY. I HAVE BEEN GOING TO HIM FOR 13 YEARS NOW AND ABSOLUTELY LOVE HIM. THERE IS NO BETTER THAN DR CHANDRA. I could not think of going to anyone else"
"Dr. Chandra & staff were great."
"I was very impressed with Dr. Chandura. He is very knowledgeable and he put me at ease and he is very compassionate."
"Great experience. Front desk was very polite, Dr Chandra was great, he took his time to go over my health history, ask questions, and to examine me. He explained what all he was looking for in the tests he ordered and gave adequate amount of samples to try. Very pleased with this provider"
"Dr. Chandra was excellent! He took the time to read my hospital records from last May, on my phone. Explained the diagnosis and what caused it! He did my first colonoscopy 10 years ago and I am thankful I will have him for my upcoming colonoscopy in May! He is easy to talk to and actually listens to you and gives you time for questions and answers them."
"I Love Dr. Chandra . He explains everything to You and He makes sure you understand. There are a lot of Doctors that just don’t care. He cares about you and your health. He takes This very serious! He’s the best! I would recommend him to everyone that needs to See a gastroenterologist."
"Dr. Chandra is very thorough in his examination during consultation for colonoscopy and endoscopy. He looks at medicines, chronic illness and your symptoms to determine course of action. He's personable, professional and an excellent gastrointestinal physician."
"Dr. Chandra is very professional and knowledgeable Doctor. He answers my questions and if I don’t understand he will explain them so I understand. Wonderful office personnel and clean environment."
"Very knowledgeable, personable and caring."
"Dr. Chandra was fantastic. Explained everything and made sure that I knew what was the next steps were going to be. Thank you!"
"Love Dr Chandra, he spends time with you and explains in terms you understand. He really cares!!!"
"Very friendly and thoughtful precise with all information on my Healthcare needs."
"Great gastroenterologist. Very detailed and experienced. Made us feel like he wanted to get to the reason why a colonoscopy didn't give him the answers he was looking for."
"Friendly, kind, and helpful. Thank you."
"Excellent care Dr Chandra and staff polite and very courteous. Got an Iv and didn't even feel the stick . Very professional. After care called and checked up on me.."
"Great experience. Dr Chandra has a excelente bed manners. Explain everything in a way anyone cam understand. Office staff very polite and respectful. Thank you Dr. Chandra."
"This is by far the most efficient, and friendliest doctor's office. Dr. Chandra is the doctor you wish you always had. He is friendly, approachable, common sense, with the best bed side manner. He is never rushed when speaking with you and takes great effort to explain and help you understand the issues and treatments."
"It was very detailed."
"Dr. Chandra is a very good and caring doctor and person."
"Every visit is always very professional and courteous from the front desk to the technicians. Dr Chandra is always very thorough to make sure that he make sure you have a very clear understanding of all results and any future follow ups."
"Last August 2023, my PCP referred me to a general surgeon in Arlington for colonoscopy. Since I live in Fort Worth side, it's better for me to go with doctor who is closer to my home. I contacted doctor Chandra office and I am so happy with my decision. I chose to have colonoscopy without anesthesia. I was a little nervous, because this is my first time; but I am so happy that I chose doctor Chandra to be my GI doctor. To performe a non-sedation colonoscopy, I think it's harder. Doctor Chandra explained everything to me the whole time, what he was doing, what I was seeing on the monitor. With his experiences, care, we went through it smoothly. I came home without any pain, symptom that is surprised my family and friends. The polyp doctor Chandra removed turn out is just a benign. Doctor Chandra has very good bedside manners. Those ladies who work in his office, the NP and everyone else are so friendly, helpful and make you feel welcomed. I will definitely recommend doctor Chandra to everyone I know. Thank you so much."
"Great service and wonderful Dr . He takes tame for explain what I need and why . Always I have been confortable with my exams ( colonoscopy and endoscopy) . Thank you Dr Chandra."
"Last August 2023, my PCP referred me to a general surgeon in Arlington for colonoscopy. Since I live in Fort Worth side, it's better for me to go with doctor who is closer to my home. I contacted doctor Chandra office and I am so happy with my decision. I chose to have colonoscopy without anesthesia. I was a little nervous, because this is my first time; but I am so happy that I chose doctor Chandra to be my GI doctor. To performe a non-sedation colonoscopy, I think it's harder. Doctor Chandra explained everything to me the whole time, what he was doing, what I was seeing on the monitor. With his experiences, care, we went through it smoothly. I came home without any pain, symptom that is surprised my family and friends. The polyp doctor Chandra removed turn out is just a benign. Doctor Chandra has very good bedside manners. Those ladies who work in his office, the NP and everyone else are so friendly, helpful and make you feel welcomed. I will definitely recommend doctor Chandra to everyone I know. Thank you so much."
"Friendly, informative, took extra time after hours to do procedure...Thanks again"
"Very professional and thorough. I had minor complications the next day, they answered and allowed me to speak directly with a medical assistant. Dr. Chandra called me right away to advise me and make sure I was OK. I recommend to anyone needing a GI specialist."
"From the beginning to the end my experience was positive in every way. I have no reservations recommending the entire team and facility that took care of me."
"Everyone was friendly and professional. They kept me informed every step of the way."
"I came in was greeted they told me what was going to happen.They started the IV. Everything was good then I went back to the room.They did the operation and woke up.This is definitely 5 stars.Very good service."
"The procedure was seamless. I did not have a long wait. The explanation of the procedure was very helpful and the next thing I knew it was over. I am pleased with the result."
"Dr Balu and his entire staff were absolutely phenomenal. From checking in to waking up. Every single nurse/professional that I encountered was kind,empathic,quick(without making you feel rushed), they make you feel like family. Dr. Balu was incredibly knowledgeable about my medical history, I was thoroughly impressed by his preparation and care provided. I would recommend this place/team to any and everyone ."
"Last August 2023, my PCP referred me to a general surgeon in Arlington for colonoscopy. Since I live in Fort Worth side, it's better for me to go with doctor who is closer to my home. I contacted doctor Chandra office and I am so happy with my decision. I chose to have colonoscopy without anesthesia. I was a little nervous, because this is my first time; but I am so happy that I chose doctor Chandra to be my GI doctor. To performe a non-sedation colonoscopy, I think it's harder. Doctor Chandra explained everything to me the whole time, what he was doing, what I was seeing on the monitor. With his experiences, care, we went through it smoothly. I came home without any pain, symptom that is surprised my family and friends. The polyp doctor Chandra removed turn out is just a benign. Doctor Chandra has very good bedside manners. Those ladies who work in his office, the NP and everyone else are so friendly, helpful and make you feel welcomed. I will definitely recommend doctor Chandra to everyone I know. Thank you so much."
"Very good service and hospitality."
"Great doctor and staff. Makes patient feel welcome and answers all questions. Very satisfied."
"The procedure was faster than expected, no issues or complications. Staff was great, professional and helpful."
"Dr. Chandra and his staff are wonderful! It’s a Dr. visit I actually enjoy!"
"Took 5 minutes and acted like I didn't need this surgery? Also asked if it's covered and said I think ? In my opinion of a Dr. He should discuss the issues not a 2 minute conversation"
"Dr. Chandra has provided me care for three different medical issues over the course of 15 years. Each time Dr. Chandra has provided excellent care. He is kind, professional, and most certainly an excellent physician. I highly recommend him for your medical care."
"Excellent care Dr Chandra and staff polite and very courteous. Got an Iv and didn't even feel the stick . Very professional. After care called and checked up on me.."
"Dr. Chandra is awesome. He thoroughly explains to you any prognosis and is always offering a treatment to address your symptoms. I highly recommend Dr Chandra"
"Dr.Chandra is a wonderful doctor! Takes his time and answers any questions you have! I highly recommend his office!"
"The entire staff is so kind and understanding. I have never had a reason to be nervous about anything while there. I truly feel blessed to have Dr. Chandra and his team caring for me."
"Very pleasant people here !!! Very helpful & considerate. The wait was a little long...but understandable."
"Love the Dr. Had to wait for the best."
"Very thorough and caring Doctor."
"Dr Chandra is the best GI doctor I have ever went to. He is very knowledgeable, sweet and patient!"
"Very nice doctor. Helpful."
"He is very informative always explains everything goes above and beyond."
"Dr. Chandra is a great knowledgeable and compassionate doctor. He is so friendly. I recommend this doctor very much."
"Always a good experience. Good doctor."
"I was extremely nervous for my first visit, the entire staff made me feel welcomed and at ease. Dr. Chandra was very attentive while I was speaking and provided me with adequate information, guidance and recommendations. I am so glad my friend and co worker recommended him."
"He is a good doctor"
"Wonderful experience"
"Best Gastroenterology Doctor ever! Listens to your concerns, very good bedside manner! And very nice too! Wonderful Doctor 💛"
"Very nice doctor. Well run practice. Highly recommend."
"Very comfortable atmosphere talk to Dr. ChandraVery good communicator"
"Dr. Chandra was friendly and appeared to be knowledgable. Felt secure in him for performing pending procedure."
"Dr Chandra was very professional and polite"
"I have been seeing Dr Balu Chandra for several years and I would highly recommend him . He is thorough and patient and kind."
"He thoroughly assesses the problem, listens & explains in detail! Definitely recommend him!"
"Dr Chandra is a great Doctor. Very thorough and cares about his patients."
"Dr Balu Chandra is a great Gastroenterologist I would highly recommend him to anyone, I trust his professional Ethic as a Doctor and human being . 5 stars ⭐️"
"I very much recommend Doctor Chandra. He is the best. He is very professional but also ver amiable. He really made me to feel confident and confortable during my treatment. Also his people is the best. I HIGHLY RECOMMEND HIM. THANKS YOU VERY MUCH DOCTOR CHANDRA."
"Great doc. Seen him when I was in hospital and just now in his offices told me things that over the last 20 yrs no other doctor was able to figure out"
"Dr Balu Chandra is very attentive and helpful Dr he is understanding and helps solving the problem"
"The best medical care a person can find. I'd recommend Dr. Chandra to anyone seeking a gastroenterologist who is an exceptional practitioner."
"Wait time was reasonable. Dr. Chandra explained everything very well. He made sure I understood what was happening and answered all my questions."
"Dr. Chandra takes the adequate amount of time to explain my medical history and the impact it could have on my health. No question ever goes unanswered and he’s very patient. Highly recommend him."
"DR CHANDRA IS THE ULTIMATE BEST IN EVERY WAY. I HAVE BEEN GOING TO HIM FOR 10 YEARS NOW AND ABSOLUTELY LOVE HIM. THERE IS NO BETTER THAN DR CHANDRA. I could not think of going to anyone else"
"The office staff was friendly and efficient. Dr Chandra took time to explain the procedure and addressed all of my questions and concerns."
"Dr. Chandra is a caring and kind doctor! He actually wants to help and is very considerate. He is the Best!!!"
"He pays attention!"
"I have been a patient of Balu Chandra, M.D. for about 12 years! He is a very friendly and compassionate doctor who puts your mind at ease and gives you the confidence to know you have made the right decision by scheduling your appointment with him. I have Barrett’s esophagus and his office lets me know when it’s time for a recheck to prevent esophageal cancer. That’s not a cancer I want to experience."
"Dr Chandra is on of the best. Very polite And professional. Highly recommend him for any digestive concerns."
"Hello, my 1st experience with Dr Chandra was the best, patient focused, very detailed and caring, and I am still with him for my health needs, I highly recommend him for your health care, God Bless."
"I was referred to Dr. Chandra after going to the E room at NRH Hosp. The clinic was in the local area a easy to find. It is obviously a well established practice but there was ample parking and a clean, comfortable waiting area and general environment. I am sometimes apprehensive of new Doctors and Specialists because I an a English only speaker (and listener). Dr. Chandra speaks English as well or better than I do and I am a trained speaker!! His appearance and communication skills were top notch. The most impressive thing and a somewhat rare skill I find with experienced Docs is that he LISTENS to the patient. He took me in at the appointed time. He asked lots of questions and answered mine and my wife's. I had been passing blood for awhile and we were apprehensive. He was comprehensive and straightforward and did not hurry. He then sat me on a exam table and did a brief examination to rule out some of his concerns. He then told me he would schedule me or the procedure I needed to find out my problem. I was then taken to the office manager who took the information, provided all the logistical info to me and scheduled me for the procedure. The procedures he does are located in a building in the same general area as the clinic so we don't have to travel far or to downtown Fort Worth. For a initial visit I could not be more pleased. I would recommend him to anyone looking for a experienced Gastro doc in the FW area. Especially those living North or Northwest of FW."
"Dr. Balu Chandra was very nice and had a very good bedside manner and he treated me with respect and he explained things to me that were easy to understand. I would recommend him to family and colleagues."
"Great Doctor. He explains everything so well and makes sure that you understand. He is the man to see for your GI needs. I would recommend him to anyone."
"DR CHANDRA IS THE ULTIMATE BEST IN EVERY WAY. I HAVE BEEN GOING TO HIM FOR 10 YEARS NOW AND ABSOLUTELY LOVE HIM. THERE IS NO BETTER THAN DR CHANDRA. I could not think of going to anyone else"
"Dr. Chandra is the best! He is very kind and thoughtful in how he provides health care. He has been my doctor over ten years now and my health has greatly improved I am very thankful to Dr. Chandra and his whole staff. I recommend him highly."
"Great service 👏"
"Easily one of the nicest Dr's I've ever seen, great at what he does, very knowledgeable, polite and personable.Always looking forward to my next visit.Highly recommend. Thank you Dr Chandra for all of your help over the last several years."
"Brilliant"
"Dr Chandra’s intelligence , skills, professional manner, understanding of patients bring a great comfort and confidence to me. I am very thankful to him. -Xiaoming"
"Great Doctor. Pays attention to the smallest of details."
"Dr Chaundra saved my life! When I came to Dr. Chandra I was experiencing sever stomach, gallbladder, and Pancreas pain. Obviously I was completely scared because I made the mistake of searching Google. His bedside manner is impeccable. He is not one to just throw a prescription at you. He treats the issue not just the symptoms. In less than 6-months all of my symptoms disappeared because I followed his instructions on what to cut out of my diet and start on a clean, non medication health plan. He definitely prevented things from growing far worse as I stopped taking some of the self medicating options that I was ingesting. Thank you Dr. Chandra. You saved my life!"
"Dr Chandra is very knowledgeable of my illness, he informs me the latest medication for treatment. The office staff is friendly and welcoming, the Dr. responding in a timely manner when I am having A flare is wonderful!I highly recommend him."
"I took my 84 year old mother, for the 1st time, a few weeks ago. We both really like Dr. Chandra. He's thorough, & has a funny senses of humor. He's also very professional. He knows his business. He saved my mom a bunch of money on her prep kit, by giving her a sample. Everyone is professional and took great care of her (& me, since I'm basically my Mother's caregiver, & allowed me to accompany her to the exam room and to tape the consultation). Thank you, Dr. Chandra & staff!"
"Sweetest doctor works WITH you to get to the bottom of your digestive issues."
"Dr. Chandra and his office staff excel in professionalism. Courteous, explains medical terms, problems and treatment simply so that I can fully understand. I will definitely recommend to family and friends. I appreciate that the whole office/clinic and Dr observe strict sanitary rules during this pandemic."
"Excellent care always."
"As it is with most guys, I was nervous about getting my first colonoscopy. Especially since I was getting an Endoscopy at the same time. This is why many men choose not to go. Well, put your mind at ease. The care given by Dr. Chandra's team was top notch. From the moment I walked in the door to the moment I left (about an hour later), the staff was respectful and courteous. I tried to keep things light-hearted because of my nervousness and they went along with it. I have no doubt that they do all that they can in order to set a tone of calm and relaxation. I did not feel any part of the procedure. None. The information provided after the procedures included multiple copies of the paperwork. This included follow-up instructions, printed photographs, contact numbers for the clinic, medications that were prescribed and self-care steps at home. I had two polyps removed and there was no bleeding afterward, nor was there any pain. In fact, the first thing I wanted to do was eat! The follow-up was completed via FaceTime. I do not know if this is the normal practice or if it was due to living in the time of Covid-19. All of my questions were answered and, if I had more, they were just a phone call away. I cannot express my gratitude enough for the staff here. Men – do yourself a favor and get yourself checked out. This is especially needed for 45+. DO NOT WAIT!!! Ladies, have your husband (or significant other) read this and, hopefully, it will help put them at ease. Again: There was no pain nor discomfort, the staff was knowledgeable and pleasant, and I cannot say enough for the care shown to me. Thank you."
"Dr. Chandra is top notch. Caring and professional, he delivers professional care and procedures that will keep you healthy."
"Excellent physician. Extremely kind, patient and knowledgeable."
"I trust him to be knowledgeable and kind."
"Dr. Chandra is very good in his profession. Very accurate, answers all questions always in a good mood. I would highly recommend him to anyone."
"Dr. Chandra always takes his time and gives his full attention during exams. He stays current with all aspects of his specialty and is glad to jump online and provide all supporting material for every option. Very personable and professional. His staff is happy to seek solutions to all financial concerns."
"I've been working with him for a few years now and he's always given me great care and answers to all my gastric issues.... he's knowledgeable professional and very personable.... he's a great Dr.!!!"
"Had an initial consultation virtually with Dr Chandra. He was very nice and personable. He was attentive as I described my symptoms. Dr Chandra was also very respectful of my concerns and eager to help me feel better and get to a diagnosis based on evidence, not guesses."
"Dr. Chandra is extremely caring, takes time to listen to his patients, explains procedures and results well. He has been my doctor for over 10 years. All around excellent physician."
"Always very helpful and very professional."
"Dr. Chandra was excellent and very caring. He took the time to know my medical issues. Our discussion was very informative and I feel very comfortable being treated by him. I highly recommend Dr. Chandra. He cares!"
"I very much recommend Doctor Chandra. He is the best. He is very professional but also ver amiable. He really made me to feel confident and confortable during my treatment. Also his people is the best. I HIGHLY RECOMMEND HIM. THANKS YOU VERY MUCH DOCTOR CHANDRA."
"Dr.balu is a caring he explains thinks well and he saved my life for real!"
"If you are looking for a Doctor that will listen and then fix what is going on then Dr. Chandra is the doctor you need. He is an awesome doctor and his staff is awesome too."
"Doctor Chandra quickly got me in to see him- even on a day he was only doing virtual visits. He made a special trip to the office just to consult with me. He sent me for my labs, got me scheduled for my procedure and answered all my questions. He and his team were very professional, friendly and courteous."
"From start to finish, everything went very smoothly. This made me feel very relaxed 😌. I was very impressed by his staff as they readed me for this procedue. I would highly recommend Dr Chandra."
"Dr. Chandra always takes his time and gives his full attention during exams. He stays current with all aspects of his specialty and is glad to jump online and provide all supporting material for every option. Very personable and professional. His staff is happy to seek solutions to all financial concerns."
"I have been a patient of Dr Chandra for 14 years and the staff and also Dr Chandra have given me the utmost care, respect, and kindness. They always follow thru with anything and anytime I call with a problem Dr Chandra has taken very good care of me and solved my issues. He is so kind and caring and will do all that he can to help you never sending you to do just anything to run up a bill, he wants to find out what’s going on and try to resolve the problem. I highly recommend Dr Chandra you won’t go wrong he is a wonderful doctor and makes you feel important."
"I have been a patient of Dr Chandra for 14 years and the staff and also Dr Chandra have given me the utmost care, respect, and kindness. They always follow thru with anything and anytime I call with a problem Dr Chandra has taken very good care of me and solved my issues. He is so kind and caring and will do all that he can to help you never sending you to do just anything to run up a bill, he wants to find out what’s going on and try to resolve the problem. I highly recommend Dr Chandra you won’t go wrong he is a wonderful doctor and makes you feel important."
"Dr Chandra has been my GI doctor for quite a while now. He has been wonderful because he has helped me get thru some pretty scary stuff! He takes his time to think about the problem and is very patient with me when I have so many questions! He is absolutely awesome and I wouldn't go to anyone else! He really cares and does everything he can to help you. Thank you Dr. Chandra!"
"I have been going to Dr. Chandra for over 10 years and love him!! His staff is courteous but not overly enthusiastic. When I checked out the assistant was very nice and worked around my schedule. Overall, a very good experience. I did have to wait about 30 minutes past my appointment time."
"Entire staff from the receptionist on up was beyond great! From start to finish everyone was nice, polite, caring and helpful. If you go anywhere else youre not smart. Best doctor and staff around."
"Best Gastroenterologist in town"
"One of the best experiences I've had in a physician's office in years. Thank you staff and Dr Chandra"
"I have been going to Dr. Chandra for the last 10 + years. He is so patient friendly and does a very good job sitting with the patient and explaining thoroughly whether it be a procedure, symptoms and any questions the patient may have."
"After being personally involved in the medical profession myself for over 40 years, I do not tend to give unwarranted praise where it’s not well deserved. I do not hesitate in the course of Dr. Chandra and staff, who are absolutely nothing short of amazing. I am a somewhat unusual and complicated case and honestly wouldn’t trust my care to anyone else. From my office visits to my annual exams and procedures, I couldn’t be more comfortable with the caring and quality which Dr. Chandra and his complete staff provide. I always give a big shout out to them (especially nurse Karen at the Endoscopy Clinic) and unhesitatingly recommend them to anyone needing gastrointestinal care. While life has changed and taken us away from the metroplex, I don’t hesitate for a moment to gladly make the nearly 400 mile round trip to stay within Dr. Chandra’s care."
"Dr. Chandra, has the most professional,friendly,and comforting staff that I have ever been around. Especially at the location where he performs his colonoscopy and endoscopy procedures. The staff here should give clinics on how to relax a patient and give top quality health care. Anyone needing the above procedures should definitely consider Dr. Baku Chandra and his staff."
"All was great except the Suprep. It has a vile taste - I nearly vomited several times. Please give me an alternative next time."