GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I recently had my first appointment with Dr. Arshad Malik, and it was an outstanding experience from start to finish. The staff was warm, welcoming, and efficient, making check-in a breeze. Dr. Malik took the time to listen to my concerns, explained everything thoroughly, and made sure I felt comfortable throughout the visit. His expertise and approachable demeanor immediately put me at ease. I truly appreciated the level of care and professionalism I received and would highly recommend Dr. Malik to anyone looking for his expertise's! Thank you, Dr. Malik!"
"Thank you Dr. Malik for addressing my health concerns and making feel comfortable during my visit both at your medical office and the digestive medical center. Your professionalism, knowledgeable treatment and bedside manner are exemplary. I feel confident I’m in the best care. —Your patient."
"I saw Dr. Malik for multiple GI and liver issues and he was very thorough in his evaluation and treatment plan. He has an excellent bedside manner and would recommend him to other patients."
"If it's time to get a look in there - Go see Dr. Malik. He and his staff are knowledgeable, friendly, and try to make an "uncomfortable" time go smoothly. He greets you with a smile at the beginning (and end) and I remember nothing of the procedure other than the proof in pictures that it was done. I waited until I was 65 and in pain, however, there was no need to put it off because the hardest part of the whole deal was drinking the prep solution the day before."
"This office is so responsive and follows up! Such a great and professional staff. I was very impressed with everyone I came in contact with for my upcoming visit. So nice to have people call you back when they say they’re gonna call you back!"
"Wow, this was a great experience. No, not the procedure but the wait staff. Oh, I was wowed! The staff was so warm and focused from the application information to my exiting. Once they were done Dr. Malik greeted me again with my results and sent me on my way. Even though, everyone may not get good news the process is smooth and the people are loving."
"I would like to express a BIG thank you and much gratitude for Dr. Malik and each member of his team I had the chance to interact with. The service and care I received from him and the team in his office as well as at the facility for my procedure was phenomenal. It was a an amazing balance of personalized and professional care with a much needed human touch. Dr. Malik and his team set a high bar for standard of patient care!"
"The Malik practice team is professional and helpful at every level. Dr. Malik has a very warm and personal approach to interaction with me, and he always spends time with me after any procedures to make sure I understand all the results and ramifications."
"Dr. Malik and his team are professional and nice people. They explained to me in detailed what will take will place. I would definitely recommend them."
"Great Doctor! Staff is also very courteous and super efficient! Runs smoothly and always available for any extra assistance I may need! Would highly recommend Dr. Malik and his staff!"
"Dr. Malik is wonderful, I always have the best experience and exceptional care with him. Office staff are friendly and helpful. I would recommend him to everyone. Forgot to mention my husband has been his patient for many years."
"Amazing scheduler and staff made this doctors visit the best. Doc was quick knowledgeable and comforting but I’d go back there because of the awesome scheduler and staff."
"Dr Arshad Malik is wonderful, I always have the best experience and exceptional care with him, office staff Jules and Kamber so friendly and helpful, I would recommend him to everyone"
"Love the attention and attitude of the staff always their to help me.. Big shout to the admins Dr Malik they are always attentive and helpful.. Dr Malik you always been their to save my Life.. thank you for constant encouragement…"
"Amazing scheduler and staff made this doctors visit the best. Doc was quick knowledgeable and comforting but I’d go back there because of the awesome scheduler and staff."
"Dr. Malik performed my endoscopy. I found him engaging and interested. His clinical staff whom assisted me, Ashley, Manju, Rylie, Carolyn and Sarah, were caring, competent, friendly (and funny). It was a positive experience (at least as positive as an endoscopy can be)."
"Dr. Arshad Malik and his staff are just AMAZING! They really care about their patients and go above and beyond! They have helped my entire family with their stomach issues. Dr. Malik really listens and knows how to get to the problem of difficult issues. Best doctor and best practice EVER!!"
"Every person employed in this office is absolutely precious! I’ve never had a bad experience. The staff is helpful and caring. Dr. Malik is attentive and understanding. He makes you feel like family. Love Plano Dhat!"
"I went in for my 65th birthday Maintenace check up. I had no symptoms or issues but thru colonoscopy polyp removed with two cancers attached to my colon wall frighten of course but always felt like I was in the best of care. Procedure went great. Please have your colonoscopy check. I am blessed to have been seen by Dr. Arshad Malik and the DHAT staff."
"When I met Dr Malik I was immediately put at ease of doing any procedure. He is kind and knowledgeable and professional. I had my colonoscopy and endoscopy together. Everything went well. Dr Malik went over the results. I definitely recommend him for GI issues."
"Dr. Malik is so kind and addressed all my concerns. I had a couple procedures done which I was nervous for and it all went super smoothly. I'd definitely recommend him to my friends and family"
"I recently transferred to Dr. Maliks office and it has been well worth it! I primarily interact with Lisa, his NP and I appreciate her so much. She listens to my concerns and takes every minute we need for my appointment. I met Dr Malik during one of my procedures and liked him instantly! He has a fantastic bedside manner. Both Lisa and Dr Malik translate information in a way that is easy to understand. I am glad my doctor referred me to their office and I'm confident in their management of my care."
"Dr Malik is very comforting and reassuring when dealing with a scary medical condition. But I also appreciate how he handled the situation with aggressive care and ultimately, saved my life!"
"Dr. Malik is my favorite Dr of all Drs! He's very approachable,, has a great sense of humor, genuinely cares and I never few rushed when I see him. Highly recommend him!"
"My first experience with Dr.Malik was Great!! He listened to all my problems and answered all my questions. I trust his directions and I definitely recommend Dr.Malik to my family and friends. I also would like to appreciate his staff, they're so friendly and caring."
"Dr. Malik was very thorough in his examination. His team scheduled me in within a week for an office visit. Highly recommend Dr. Malik for GI related checks."
"Dr. Malik and his assistant, Kamber, have helped me tremendously through my unexpected horrible pain experience. They have kept in contact with me and scheduled me for the testing I needed in a timely manner! Couldn’t ask for any better treatment! Definitely would recommend and have told all my friends and family as well."
"Dr. Malik is a personable Doc. Everything was straight forward and didn't feel like I was trying to be sold like many doctors and their staff try to do in their practices. His receptionist Kamber is phenomenal and very helpful."
"Dr. Malik is the best. The TEAM he surrounds himself with is stellar. His beside manor is nothing like I have ever experienced. I was very scared for my procedure and he held my hand while I went to sleep. I woke up and he was in the recovery to let me know how it went. I have referred my friends and family to him. I’m very grateful for my original doctor who referred me to him."
"My experience was amazing! I was treated with care and compassion. All of the staff, from the office to the surgery center. I was in and out, and things were explained thoroughly. I would recommend Dr. Arshad Malik to anyone who is looking for excellent GI care."
"Awesome charismatic doctor! Great communication. Took the time to make sure all my questions were answered. Fit me in ASAP, as it was an urgent referral. Definitely recommend!"
"Awesome charismatic doctor! Great communication. Took the time to make sure all my questions were answered. Fit me in ASAP, as it was an urgent referral. Definitely recommend!"
"Dr. Malik and his staff are highly professional and I would recommend them to everyone who is looking for a medical office who has the experience and knowledge to address their health related needs."
"I cannot say enough good things about this office. I had desperately tried to get into about 10 other highly rated gastro's and none of them could get me in till March or April( 2-3 months out), I left a contact form for Dr Malik's office and Kamper, his scheduling assistant called me within hours and was SOO kind and compassionate. She fit me in within the week. When I got to my appointment, I initially met with Dr Malik's Medical assistant who also had an amazing personality , and then Dr Malik who walked in with a joke and a smile. It was decided that I needed to be scheduled for a few procedures and I got to meet Kamper, his fantastic scheduling gal in person. She was a total sweetheart, super caring and informative and got me fit in within 2 days for my procedures. The day of procedures went well and Dr Malik explained everything in detail. His team at the facility were also great to deal with , and I was full of anxiety so that is saying a lot. HIGHLY recommend this office."
"Dr. Malik is my trusted physician that I can look to in confidence. He always makes the best decisions for my health. I trust his direction and always look forward to seeing him. Thank you Dr. Malik."
"Excellent Doctor and great staff. I experienced caring Doctor and his staff. At surgery center everyone was saying great words for Dr. Arshad Malik..... I am happy to find him."
"Great experience! Dr.Malik is personable, professional with a great bedside manner. He answers all questions, is very thorough and reassuring. The whole process from initial visit to follow up was efficient and seamless. I’m very pleased and would highly recommend Dr.Malik to family and friends."
"Awesome charismatic doctor! Great communication. Took the time to make sure all my questions were answered. Fit me in ASAP, as it was an urgent referral. Definitely recommend!"
"Glad that I visited Dr.Malik ! He will ensure that your problem is fully understood and will provide the best treatment accordingly. My experience has been positive since the first visit. Would highly recommend !"
"I went to him for my Colonoscopy. I only met him for about 5 minutes prior to my procedure and he appeared to be very competent and made me feel relaxed. After the procedure was over he answered all my questions and never made me will rushed. I would definitely recommend him."
"I have had a great experience with Dr. Malik and his office so far. I got in very quickly for my initial visit, and within the same week was able to have procedures done. He has a great bedside manner that puts you at ease. Definitely recommend Dr. Malik!"
"Dr. Malik is just amazing. He has not only taken excellent care of my health, but he is also a pleasure to converse with at each session. Finding a doctor who combines exceptional medical care with such personal touches and caring for the patient as a person is uncommon. I urge you to become one of his patients! Not to mention the staff are very friendly and very helpful. thank you all."
"Dr Malik and the entire staff at the center are the best! They treat you with the most gentle care. I tell everyone about them and would not go anywhere else."
"Dr. Arshad Malik, MD and his staff are very attentive and compassionate to their patients medical needs. Very professional in all aspects of dealing with their patients. Five Star rating."
"I have been Dr. Malik's patient for over ten years. He is detailed, responsible, and knowledgeable. Definitely will recommend him to anyone. His assistant, Julia, is also very nice. The group he belongs to, DHAT, is so so, could be better."
"Amazing staff. Kind and worked with me on any issues I had. Dr Malik listened to anything I had to say and didn't rush me. So happy to find a Dr like this."
"What a breath of fresh air. Everyone was great from the scheduling, to the nurses and PA's, to the anesthesiologist, and to Dr. Malik. Dr. Malik is a very sweet and thorough doctor who sat down with me and answered all of my questions along with laughing about a delequite situation such as the prep for a colonoscopy. He said that I had a beautiful colon. I don't know how beautiful a colon can be but it just shows how passionate he is about his profession and his patients. I will travel a good distance to see him for any of my procedures."
"Dr. Malik immediately made me comfortable and thoroughly explained my situation and how we needed to proceed. I have complete confidence in him and, although his office is quite a distance away from my home, it is well worth the long drive."
"I highly recommend Dr. Malik. He is competent, efficient and personable. I always feel comfortable and confident when I'm with him. It is also a pleasure to work with his staff. They respond quickly in a pleasant, patient-oriented manner."
"Lisa, the P.A. will see you quickly and take the time to listen and evaluate your needs. Dr. Malik is the kindest physician you'll meet (after your colinoscopy). 😀"
"Thank you for all the care that you have given my mom. Your compassionate attention and professional care really helped us. Dr. Arshad is one of the best doctors we have been to. His staff was also very good & punctual. There are not enough words for me to express my appreciation. I will always be grateful."
"Dr. Malik was referred by my primary dr. On the day of my procedure, I was welcomed by the front desk staff. The nurses and aides were so professional, confident and friendly. I felt very much at ease with the whole process. Dr. Malik rocks!"
"Dr. Arshad Malik is a dedicated and outstanding doctor who is highly knowledgeable in his field, able to make quick decisions in an emergency situation, and the whole team is wonderful and provides overall excellent care for the patients."
"Dr. Malik and his staff work in concert with one another seamlessly. His procedures are done efficiently, and if you complete your preparation according to directions given, will go quickly. Recuperation time was quick and I felt 100% the next day. I had an endoscopy and colonoscopy done."
"Dr. Malik's knowledge and professionalism from the first visit was amazing. Took notes on my conditions as i was speaking, his approach in helping a chronic stomach pain was completely different than other Doctors i visited. I am glad that he is now my Doctor. He is easy to speak with, and i am now pain free and can live happy. Thank you for all your help Dr. Malik if you are reading this. For anyone else reading this, this man is amazing!"
"I was very impressed with the professionalism of the Dr. Malik and his staff. I felt like I was very taken care of and the facility was clean and efficient."
"Great experience! .Dr Malik is extremely professional.He takes time to listen and explain. His staff is very helpful and friendly. I highly recommend Dr Malik."
"This was my first experience with the procedure, as well as with Dr Malik and his staff. He is kind, personable, responsive to questions, patient and very professional. I feel fortunate to be under his care!"
"How could a colonoscopy be any easier? The entire staff along with Dr. Malik were fantastic.From my entry into the site until my departure, everyone was quite courteous. Dr. Malik appeared after the procedure, gave a summary of the results, and answered my questions."
"I always appreciate Dr. Malik and his office. It is always a pleasant experience, with Dr. Malik being kind and informative and the staff being friendly and helpful as well. I do refer family and friends to the office. My husband and daughter are patients there. Thank you!"
"Dr.Malik is an awesome Dr. I was having some issues with my stomach and he made me feel very comfortable before my procedure. He is a very warm and caring person and his staff is really nice . In theses days in times when things are so uncertain it is good to know when u have a Dr. u can feel safe with."
"Dr. Malik has been such a Blessing for me. He listens to and answers any questions or concerns you may have. He and his team make you feel very welcome and very friendly. Love the DHAT team. Keep up the great work!!!!"
"Great experience that started at the front desk. Super clean. They even ask that you keep the pen when you sign the hippa forms.Dr Malik is the man. Super educated and thorough. Well known in the industry. My colon rec surgeon called him on his cell while I was in his office and gave him a heads up. Went in a few days later and was given cautious advice and counsel. Will be seeing Dr. Malik in a few weeks."
"Excellent clinic and doctors. Dr. Malik was incredible and answered all my questions. The nurses were also very nice and knowledgeable. Their practice is run very efficiently and I was in and out in a matter of a couple hours. Highly recommend!"
"Dr. Malik and his staff are so professional and extremely caring. Dr. Malik is down to earth, has a great bedside manner and really listens. I highly recommend him!"
"Debra and Dr. Malik are wonderful and their staff are excellent. Paperwork was a breeze because they offer it online via a patient portal. Wait time in the lobby was under 10 minutes. The Medical Assistant was pleasant and explained how the visit would go. Debra was attentive and supportive and compassionate. Their procedure schedule, Michelle, is SO sweet and quick. By the time Debra ordered my scopes, Michelle already had contacted my insurance and gotten everything approved and knew how much I needed to pay their facility and the endoscopy center. They were very clear with directions, and I was highly impressed with their level of communication."
"Debra and Dr. Malik are wonderful and their staff are excellent. Paperwork was a breeze because they offer it online via a patient portal. Wait time in the lobby was under 10 minutes. The Medical Assistant was pleasant and explained how the visit would go. Debra was attentive and supportive and compassionate. Their procedure schedule, Michelle, is SO sweet and quick. By the time Debra ordered my scopes, Michelle already had contacted my insurance and gotten everything approved and knew how much I needed to pay their facility and the endoscopy center. They were very clear with directions, and I was highly impressed with their level of communication."
"I was very pleased with the care i received from Dr. Malik and his team. More importantly they were able to schedule me for my procedure within a week of contacting them, where as the earliest other doctors office could see me would be in 6 weeks when i called."
"My husband had gone to Dr. Malik several years back and we both were very pleased with his thoroughness. He made his diagnosis, tests were run to confirm, and an appointment afterward to go over all the results. Very professonal....very much on target so when I needed help for this gut, I knew where to go. Again, another diagnosis that I was completely unaware of, treatment, and lets see how that goes. TRULY, DR MALIK YOU ARE OUTSTANDING..."
"It was my first visit with Dr. Malik and, though we didn’t have video on the call, it was good. He was thorough and seemed interested in my case. I look forward to meeting in person. He came highly recommended by my PCP."
"I met with Dr Malik’s PA, Debra, on a secure video meeting. She listened to me, shared a few side effects of the medicine I’m on for GERD, and gave me a 3 months prescription."
"Dr. Malik and his staff handled everything efficiently and professionally and we felt very taken care of from the get go. We would absolutely recommend Dr. Malik and his practice to friends and family members and look forward to working with him in the future!"
"Everyone was very helpful in the office. Dr. Malik made me feel at ease when getting ready for my procedure. I would refer my family and friends to this clinic."
"Great medical practice. They make you feel comfortable in an uncomfortable situation, and Dr. Malik is just a terrific guy. I would recommend DHA to anyone needing a gastroenterologist, and Dr. Malik specifically."
"Very nice experience. Everyone was great at addressing my concerns. It was fast and no pain at any time. The doctor was very pleasant. I would differently go again."
"I had a horrible experience with another doctor. We decided because of that we had to find the best doctor we could. We found Dr. Malik and he took great care of me. Within a week of calling, he had visited with me and did a procedure. That never happens at a big doctors office, but it does there! This is by far the best doctor I have ever been to! Even the nurses, receptionist, and scheduler were over the top nice! I am very thankful for them and all they did for me!"
"Dr. Malik is very knowledgeable, expert, and kind. My pain was relieved soon after returning from visit. The facility and entire staff is fantastic. I will definitely visit again if needed."
"I don't know what to say. I'm absolutely astonished by the assistance and professionalism of the whole staff. They have a bona fide investment in you as a patient and really want to take care of you. They set the bar high for other practices. They have helped me so much and had my health in their best interest. It's refreshening to have such a practice in Plano, TX."
"After going through google reviews, I chose Dr. Arshad for consultation. After interacting with him, now I understand why the reviews are so good. Dr. Arshad is very professional, on time, friendly and spends time with his patients. I am extremely happy to have him as my GI."
"Dr. Malik and his staff are very professional courtious and listens carefully to any problems that is associated with their patients and will seek the proper treatment in a very timely manner. It's always a pleasure visiting him and his staff except when it's time for the dreaded colonoscopy."
"Excellent service. Staff was very friendly, professional people. Dr. Malik explained the procedure in detail. Procedure in and out very quickly and without problems."
"I knew it wouldn't be fun to have a colonoscopy. Dr. Malik and the staff were very kind , and it went quickly. Clean bill of health is good peace of mind."
"I contacted Dr. Malik's office which is over 50 miles from my house because he is board certified in two fields. His office was extremely helpful with feedback and getting the files from my former specialist. Dr. Malik listened to my concerns and took action quickly to allay my fears.It was extremely important to me to be seen by the specialist, rather than their assistant."
"Great doctor and staff! I’m so thankful I got it done...I’m 46 but family history. I thought insurance would not pay but they got it all worked out for me. Thank God they did...the biopsy came back with “pre cancer” cells. People don’t put it off get a colonoscopy done. I have to go back every 2 years now."
"Dr. Malik is great! Also, the facility and staff at Preston Crossing in Plano were awesome as well - the procedure I had went perfect! I have already referred Dr. Malik to several others / friends!"
"I recently had a colonoscopy procedure performed by Dr Malik and his staff at Preston Crossing Endoscopy. Staff was professional and friendly. I would recommend Dr Malik and his staff highly. Very happy."
"Dr. Malik is an amazing doctor. He is professional but has a great bedside manner. He had to deliver some bad news to me and was so kind but detail to ensure I truly understood. He then immediately reached out to a surgeon to set me up for an appointment. My brother is now his new patient."
"Dr Malik has consistently provided exceptional care during the periodic diagnostic procedures he has performed on me. He and his staff are unwaveringly friendly, efficient, and engaged. Could not recommend more highly."
"From the phone call to make the appointment to the time I left after my endoscopy, I was in the hands of an excellent physician and staff. I cannot recommend highly enough Dr. Malik, his nurses, and support staff."
"Very good doctor and staff as well. You won't waste a min there. He is patient enough to listen to all your story. And does based on your convenience. The one opportunity woukd be the nurse assistant. She needs some soft skills with some EQ as well"
"Dr. Malik and his staff are efficient and kind. Dr. Malik really listens to your medical problems, and helps find a solution. They all make me feel like I am important!"
"They have been great with me. The nurse practitioner was so easy to talk to. Made me very comfortable and was great at explaining everything to me. I had no problems at all!"
"Dr. Malik was fantastic. He was friendly, polite and professional while interacting with me, explaining his findings and answering all my questions. I have already recommended him to my friends and spouse. The staff at the surgery center was very professional and efficient as well."
"Dr. Malik explained the procedure very thoroughly and also about eating better to have a healthier diet. The staff is very nice so I was happy with the overall experience. Highly Recommend. thanks,"
"Dr. Malik and his team were professional, courteous. The team at the Endoscopy clinic were awesome, very helpful, made me feel comfortable. Enjoyed the music (what little bit I heard) right before the procedure!"
"I had a great experience with Dr. Malik and the team at the Preston Crossing Endoscopy Center for my procedure. Everyone was very professional and kept me informed of the process of events. I felt comfortable in the setting and was at ease about the procedure being performed. Dr. Malik has great bedside manner and was thorough in his explanation following the procedure."
"I am very pleased with Dr. Malik and his office staff. On my first visit, I was seen within 5 minutes of my scheduled appointment time. Everyone in the office was pleasant and efficient. Dr. Malik listened to my concerns and suggested two procedures to rule out any more serious issues. His consult following the procedures was very thorough and he suggested I try using an OTC medication rather than prescribing an expensive prescription med. His staff followed up within a few days with biopsy results. I highly recommend Dr. Malik for anyone looking for an excellent gastroenterologist."
"Dr. Malik is fantastic! I won't go into the details of my ailments, but lets just say they were... unpleasant. I actually went to Dr. Malik for a second opinion because other G.I. doctors were saying that I needed surgery and I really wanted to avoid that. Dr. Malik had me taken care of with minimal discomfort and NO surgery. He has a great bedside manner & is very professional. He is not an in-and-out, talk for 5 minutes and gone kind of doctor. He made sure I was comfortable and asked, as well as answered all questions. I would like to never see him again (professionally) for obvious reasons. But if I EVER need another G.I. doctor, I will certainly be paying a visit to Dr. Malik!"
"I visited Dr. Malik as a replacement doctor as my previous internal doctor no longer accepted my insurance. What a pleasant surprise.Dr. Malik was very professional, friendly and the procedure he performed went through without a hitch - I would highly recommend him."
"My Dr. referred me to Dr. Malik. This was a first time screening for me and he, as well as his staff were very patient and understanding in explaining the steps. Everything went smoothly and painlessly. I would recommend him."
"Dr. Malik has good bed side manners and does not rush you. He takes the time to hear your concerns and make sure you are taken care of before you leave his office. His team is also great! His receptionist and medical assistant are very caring and understanding. They do an excellent job on reminding you of appointments, answering and relaying questions, and will call you immediately for lab or other procedure results. If you are looking for a knowledgeable, caring, and professional Gastroenterologist."
"Good Experience. Dr. Malik seemed to really care. He actually asked what my symptoms were. More than I can say for the other doctor I had seen. He got me right in for an endoscopy. Luckily for me, I was fine. I will definitely use him again if I need him. Entire staff seemed competent and nice. I also was able to get in to see him without having to wait very long."
"Dr. Malik performs very well. I expected and received appropriate care from him. His office was less capable. On the telephone, the representative was terse when asked about a prescription. The one responsible for checking insurance coverage failed, causing an uncomfortable delay in my care. That being said, Dr. Malik did make the procedure happen as quickly as he could; without dwelling on the error, he moved forward with a positive attitude which impressed my wife and me. The lower rating is for others on his team."
"Dr Malik was wonderful! He took the time before the procedure to listen to my concerns. He has a great bedside manner. I will recommend anyone I know that needs a gastroenterologist to him! I can't say I loved the procedure, but Dr. Malik was awesome!"
"I highly recommend Dr. Arshad Malik. He saw me and explain me things as layman this is one thing which you really see in a doctor. I am really impressed by his skills, bedside manner and his genuine interest in my needs."