GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr. Crane asked so many questions and gave me sound advice regarding things that may be making my condition worse. He was kind, thorough and when I left his office I felt confident and positive that he was determined to help me feel better."
"Dr. Crane was an excellent care provider for my colonoscopy. He was a good listener, had a great bedside manner and provided excellent health care and advice."
"I was very pleased with my appointment. Ive been to 3 GI specialist with no help but being thrown on medicines. Dr. Crane listened and explained things with care. Most importantly what was needed was testing to be done on my condition that Ive had since 2016. He made me feel like theres hope for my health issue."
"He went into details on my issue and was even able to get an operation scheduled for the next day. He always makes you feel like you are not just another patient. He cares and does everything to help. Still going and he still makes it feel personal. Goes over results so I can understand them. Great service."
"This Doctor is a Smart one!! Dr.Crane is very professional too. If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly. Great doctor! Definitely 5 stars and Higher!!"
"Dr Crane was on time ,courteous ,very caring ,informative and generally a very nice person ,he took time to explain all my concerns ,never felt rushed .Staff was very efficient and caring as well ,highly recommended"
"Dr Crane was great. If it wasn’t for daughter needing so much care right now I would have done the colonoscopy and endoscopy. I plan to go back as soon as she gets better. I know I am putting off my health for hers but that’s just what mom’s do."
"This Doctor is a Smart one!! If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly that he can. My hope is all in him! I cannot wait to start feeling better."
"He went into details on my issue and was even able to get an operation scheduled for the next day. He always makes you feel like you are not just another patient. He cares and does everything to help."
"This Doctor is a Smart one!! If he suspects an issue, he sends you for test right away to get to bottom of. I have all respect and confidence in my doctor & know he will and can fix whatever is not working properly that he can. My hope is all in him! I cannot wait to start feeling better."
"I enjoy having Dr Crane as his demeanor keeps me calm. Always explains what is going so that I understand. He puts me at ease by being so confident that I know I’m in good hands. They also play “soft Kitty” for me as I’m going to sleep, this keeps me calm and it’s going over and beyond to make me at ease."
"The doctor was pleasant to talk to and also professional. The procedure went well and I am pleased with the results. He gave me pictures of the note-worthy findings, which I appreciate."
"Dr. Crane spent a great deal of time with me, answering my many questions and dealing with my concerns. He never made me feel as if I had to hurry through my appointment. This meant a great deal to me."
"I have been a patient of Dr Crane for several years. I would absolutely not go to any other gastroenterologist. As long as he is still practicing, he will be my g. I doctor"
"Everyone from reception desk to nursing care preparing me for procedures were very considerate and caring individuals. Seemed to be happy in their jobs! Went through the steps of preparing and want to mention Kay the nurse who did my IV who is exceptional. I explained why my hand was not acceptable location for the IV and she positioned it on the arm. She was gentle and put the needle in without pain and discomfort. Excellent job of finding vein too. Dr Crane is an exceptional caring doctor and takes time to explain things and answer questions. In the exam room they took care of my special needs without question and very helpful to make me comfortable. Afterwards the individuals who prepared me for discharge were also very caring and helpful. I highly recommend Dr crane and the staff for the special care given to me for this procedure. Thank you for excellent care. Diana"
"Love Dr. Crane! My procedure went well. He and the rest of the staff were there before during and after to reassure me, answer any questions, and send me home knowing what to expect. They're a great team."
"Awesome people and very professional. I felt comfortable and respected during the procedure. Everything was explained clearly. I would not hesitate to have another procedure done here. Dr. Crane is great."
"Dr. Crane is wonderful! He is personable and asked lots of questions to get a better picture of my health issue. We made a plan for treatment and I love the portal I can use to communicate with his team."
"Have seen bad reviews for this doc. That has not been my experience. He has excellent communication skills. Listens and responds better than any doctor I have seen. It's a big practice with lots of employees. Some are better at their job than others. Give them a chance!"
"I judge visits by time spent reviewing conditions and how well things were explained. Both of these were handle very well with a professional kind approach."
"Dr Crane was extremely helpful. I felt very comfortable sharing everything I had been struggling with with him. He was very compassionate and genuine. After some discussion he was able to figure out what was going on and helped facilitate the resolution. He provided me with a referral for a surgeon and within two weeks we had resolved my issues. Thank you Dr.Crane!"
"I've been a patient of Dr. Andrew Crane for several years now. I really do like him. He listens to his patients and works with them to come up with the best solution to their conditions. He's very personable and a fantastic doctor."
"Dr Crane is easy to understand and both efficient and professional. He listens carefully without interrupting and shows concern and care for his patient in the questions he asks and the time he puts into diagnosis and treatment. He also seems readily accessible should a later need arise. I would highly recommend him to anyone having gastrointestinal problems."
"Dr Crane and his anesthesiologist were top notch! He was very easy to talk to and his bedside manner was great. For someone that fears Drs. He made me feel very calm and relaxed. Highly recommend both of them, as well as their staff!"
"Dr Crane was very professional & caring. Took time to listen to my problems. He was thorough & explained my colonostropy photos .He gave his for me in the future. Several times he ask if I had any questions. I now have an excellent stomach & colon Dr. Thanks Dr. CRANE"
"I just had my first visit with Dr Crane, and I was extremely impressed. I really appreciated that he took the time to ask me a lot of pertinent questions, and I never had the feeling he was rushing. I was also really impressed with his staff. Prior to my appointment, his staff had gathered all of my medical records from all the different providers I’ve seen over the years, and in doing so, I really think it let Dr Crane see the big picture, and to come up with a better treatment plan. To summarize, I wouldn’t hesitate to recommend him to anyone."
"Dr Crane is the best, I have been seeing him for years he makes you fill comfortable with any questions that you have and takes the time to answer them. I would not go to anyone else or refer family or friends to anyone else. Actually I just referred a friend to him yesterday. If you need a great GI doctor you will not find a better one then doctor Crane!"
"Dr Andrew Crane is very thorough explaining options for medical procedures. He is professional and easy to talk with. I was very satisfied and highly recommend Dr. Crane."
"Dr. Crane is an excellent doctor and was very helpful in addressing my problems. They have very friendly staff and just an all around great environment. I would highly recommend to anyone."
"The day of my visit it was a crazy morning due to computers lol!! But with team work and patience and starting day behind a little buy what matters we could all laugh and still got quality time needed"
"My office visit was great but haven't gotten a call back yet in a week and half to get my capsule endoscopy scheduled on my small colon, even after I called them and had to leave a message 2 days ago, still waiting!! Need it done badly, my oncologist has been pushing it and seems to be taking forever, for any doctor since April and it is October now!"
"Dr Crane is very thorough, and he patiently listened to my input and asked questions to clarify his decisions. I have a lot of experience with medical professionals and he is very much one of my favorites. He ruled out some testing my PCP thought may be necessary and convinced me why he made that decision. Always pleasant and professional."
"Dr. Crane is an excellent doctor. He has a very good bedside manner. The practice needs more like him. They are short practitioners and as a result wait times to see the doctor or too long."
"Dr. Crane has been my gastroenterologist for several years now. He is an exceptional physician who really cares about his patients. I would highly recommend Dr. Crane and his team."
"Very little wait time before seeing Doctor Crane. He was was very attentive during my appointment and was familiar with my recent CT scans. Dr Crane answered all of my questions relating to the scans and my condition."
"Dr. Crane and his staff were very friendly. The intake nurse was so bubbly and full of life...she made me feel relaxed and welcomed. When dr. Crane came in..he actually sat down and held a conversation with me and asked me my thoughts and if I had questions....he was very through in answering all my questions and was very knowledgeable!! I feel confident in the care and service and I am thankful I chose Dr. Crane to provide my care!"
"I appreciate his professionalism and his understanding of my particular medical needs. As well as his compassion and passion for his work. He truly is an asset to his profession and I amgrateful to him."
"I seen dr. Crane a week ago and I'm still waiting for his nurses to call me back because my prescription wasnt authorized by my insurance. I waited 7 months to see dr. Crane and I really like him that's why i waited so long to see him. And i think he is a great doctor. I just wish they would get me my meds."
"I have been a patient of Dr. Crane for years. He is always pleasant and personable and caring. He always wants to know if I have questions and answers them. Even though he is in a very corporate type business he always tries his best to take time to listen. I highly recommend Dr. Crane. Ken S"
"Very professional and a all around friendly and pleasant staffing. Dr.crane does an excellent job of explaining how the body works and cares a lot about the people he provides care too ."
"I have been a patient of Dr. Andrew Crane at Indianapolis Gastroenterology for several years. I have found that Dr. Crane is very knowledgable and professional. I would certainly recommend Dr. Crane to anyone who is needing Gastroenterology services."
"I have been a patient of Dr. Andrew Crane at Indianapolis Gastroenterology for several years. I have found that Dr. Crane is very knowledgable and professional. I would certainly recommend Dr. Crane to anyone who is needing Gastroenterology services."
"Dr Crane is the best. He’s been my Dr for 9 years and I will use him as long as I live close by. He tells me all the facts and is very nice and professional. And very thorough."
"Dr. Crane, is a great, personable, & thorough Gastroenterologist!! I've seen him for several years & he always takes time to answer my questions & talk things out! He is awesome!"
"Dr. Crane is very nice he does listen to me about my son and address my concerns. Dr Crane does his very best to answer my questions and to make Brian comfortable and fix the issues at hand.I would recommend him to anyone who needed is expertise."
"Very friendly staff and always satisfied with the amount of time that doctor crane and the nurses spend talking to me. The only thing I don't like is the automated phone service it's very hard to get ahold of anyone"
"Dr. Crane is a really good doctor. The only issue I have is that you can't get someone to answer the phone if you have to call in. The other day I had an appointment for the Shelbyville location. I saw that I was going to be a little late so I tried calling. The phone rang for over 5 minutes. I then called back and left a message on his nurses voice mail. When I got there the receptionist told me that I was going to have to reschedule but she said that she would go ask him since I was there and I explained the situation to her. He agreed to see me and actually that was one of the best visits I've had since he became my doctor."
"Dr. Crane is a really good doctor. The only issue I have is that you can't get someone to answer the phone if you have to call in. The other day I had an appointment for the Shelbyville location. I saw that I was going to be a little late so I tried calling. The phone rang for over 5 minutes. I then called back and left a message on his nurses voice mail. When I got there the receptionist told me that I was going to have to reschedule but she said that she would go ask him since I was there and I explained the situation to her. He agreed to see me and actually that was one of the best visits I've had since he became my doctor."
"Dr.Crane was great!!! He was real down to earth. He has just enough sense of humor and plenty of medical information. He makes you comfortable and answers every question to the fullest! He is the best doctor I have ever delt with! I would recommend for anyone! I would give ten stars if it was an option."
"Dr. Crane and the entire medical staff at Indianapolis Gastroenterology and Hepatology are terrific! I have had good experiences with them for many years and feel confident about the care I receive."
"Dr. Crane and the entire medical staff at Indianapolis Gastroenterology and Hepatology are terrific! I have had good experiences with them for many years and feel confident about the care I receive."
"My brother recently had an appointment with dr. Crane and I felt like dr. Crane did a good job that day about asking a lot of questions and looking at a lot of my brothers background information but he did only order one test and then we are three months out with a follow-up appointment that's crazy he does not have a follow-up appointment until May now is he supposed to be miserable until May or is there some other testing or some other medication that would be helpful for him I guess that's all I have to say I was a little disappointed that we don't have something a little more to go on thank you very much"
"Dr. Crane was very personable and gave me a doable plan for my treatment. I will be glad to see how well he diagnosed my condition. I am doing the treatment plan and have seen some improvement."