Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"I have a great experience with Dr.Masand. I had to wait a little while to get an appointment, but it was worth it. He spent a lot of time with me and asked a lot of questions. He talked through initial thoughts and next steps and then gave me an overview of what might come later on down the road. He was very knowledgeable and kind and Inwiuld definitely recommend him."
"I always have a good experience at Digestive Health Associates. Lovely office surroundings and the entire office staff is friendly and efficient. The nurses and PA’s are knowledgeable and well trained. Dr Masand is an excellent doctor with a pleasing and patient manner. I always feel that he takes time to listen to my concerns and addresses each one thoroughly. I never feel rushed and never leave with unanswered questions. I highly recommend Dr. Masand to anyone who needs a gastroenterologist."
"Doctor explains in details all my questions before my procedure, he was professional, very easy to talk to, make me feel comfortable."
"Such easy access right off the tollroad, clean offices and all of the staff is very congenial. Great doctor who takes the time to explain away any questions or concerns. No reason to go anywhere else!"
"Easily one of the best doctors I've ever seen. He is extremely knowledgable, personable, and has excellent bedside manner."
"Dr. Masand and Michelle are the best. I have received excellent care. I feel safe in their hands. I know their best interest is my health. They have a wonderful team who I call with any questions and they are quick to reply. Care like this is not heard of now a day."
"Highly recommend Dr. Masand if anyone is in need of a GI. I find these appointments to be stressful but he has always made me comfortable through his caring nature and taking the time to talk through my concerns and options. His staff from the MA, Elizabeth, and the front office ladies, Nancy and Cynthia, are super sweet and help make getting in and out seamless."
"Dr. Amit Masand is very caring and kind towards his patients. He is highly experienced and skilled in all GI procedures. He does a thorough examination, diagnosis and prescribes optimal treatment. Highly recommend to anyone looking for an excellent GI doctor in DFW area."
"Dr Masand was very informative about my procedure fefore and after, he make me feel very comfortable and confident that i was doing the right thing for my health, very professional and you can tell he knows how to treat Patients, I highly recommend him to anyone especially family members, His office staff were very helpful, friendly and informative about my procedure, I would like to Thank Cyntia and her staff at the front desk. She was very friendly and very knowledgeable with my upcoming procedure and she made me feel very comfortable that I was doing the right thing for my health, She gave me all the instructions step by step 24 hours before my procedure. Thank Dr Masand & Cyntia, you Guys are the best 🙏🏼"
"Dr. Masand listens to my concerns. He takes his time answering my questions and works on solutions for my health needs."
"Dr Masand is always friendly but professional. He takes the time to explain everything, and answers all your questions. Thank you."
"Excellent medical office. Dr. Masand was very attentive and caring. He expressed a very specific plan to address my medical situation. I would highly recommend Dr. Masand."
"Dr. Masand listens to my concerns. He takes his time answering my questions and works on solutions for my health needs."
"Dr. Masand showed compassion, answered all my many questions, and now I feel better after his expert medical treatment."
"Going to a digestive Dr can easily be a stressful visit, but from the time I made my appointment to getting my procedure to my follow up, I have had the best experience with Dr Marand, his office staff and surgery center staff. I went this week for my follow up and I’m doing so well that Dr Masand suggested that I don’t need to schedule another follow up unless I need something, but I insisted on following up in 6 months. I WANT to go and spend my money in this office. Bottom line is, if you’re looking for a digestive disease Dr, you can not go wrong with Dr Masand and his team."
"Dr Masand is wonderful! I recommend him to all my friends."
"Always so attentive. Staff friendly! Great new location"
"I had a great consultation with Dr.Masand very attentive and knowledgeable . I Hill recommend him."
"Very informative and helpful Dr. Masand is a very caring doctor."
"Dr. Masand is genuinely concerned about my health issue and makes time to explain my treatment plan so I can live my best life. He is a caring doctor."
"Great listner ...creating a 2 way conversation between patient and Dr."
"As someone who doesn’t have a lot of time on our hands, I was delighted that this office really made it possible for me to care for myself. They were professional, caring, and kind."
"Dr. Masand and his staff have tremendous bedside manner and provided me with excellent care. I went to Dr. Masand's office without an appointment due to some side affects I was having with my radiation treatments. Dr. Masand and his staff were extremely accommodating and professional and they were able to slide me into Dr. Masand's busy schedule to perform a procedure on me in order to determine the cause of my side affects. Thanks to Dr. Masand, I was able to resume my radiation treatments quickly for which I am forever grateful to Dr. Masand and his team!"
"I’ve been going to Dr Massands office for a few years now. It’s always a good experience. friendly, well run office staff along with a very personable Dr. My needs are always met with clear explanations. I’ve recommended a few to this practice and they’ve agreed."
"Really great doctor. My procedure went nice and smoothly!"
"Just an awesome, knowledgeable, kind and compassionate physician. Very intelligent yet humble and personable doctor with a heart to match. Thanks Dr. Masand."
"I highly recommend Dr. Masand!!! This is my second colonoscopy and both visits were excellent with no issues. He is the best!!! He is very kind, professional, knowledgeable and very caring."
"Dr Masand is very professional. He cares about his patients and is always ready to address any concerns. I would not think of having any other Dr take care of my medical needs. Great job!!!"
"Dr. A. Masand gave me his full attention the entire time in his office. He was not rushing in and out as some other Drs. Do. He was thorough kind and helpful. Highly recommend him!"
"Great doctor. Really cares."
"Dr Masand is a great doctor. He is very knowledgeable and thorough. He takes time to explain everything about your concerns and whatever illness you may be experiencing. He is respectful and has a great bedside manner. I highly recommend him. All his staff is super friendly."
"Absolutely amazing and thorough with his work. Would highly recommend to anyone."
"Dr Massand is exceptional doctor.very professional and conducted exhaustive clinical interview for about 1/2 hour. As ex health care student in parkland I rank him way above average..one of best and most professional I have experienced. Five 🌟 stars. Staff very professional and called quickly for follow up issues. Have surgical procedures soon, very confident and lucky to have him as my doctor. This was my second visit.jan 2023. Troy/Plano resident Feb 8 2023"
"Very reponnsive. Staff sensed I needed assistance, and Dr. Masand worked me into his schedule. Doesn't over-treat."
"Very thorough, patient and clarified all questions I had prior to procedure. Did not rush me out."
"I really appreciate everything that they do for me and they listen to me and get me what I need & the best medicine for my needs...."
"I 100% recommend Dr. Masand! He was very thorough and took time to clearly explain everything, addressing all my questions. He was so nice and has an amazing staff! I absolutely recommend!"
"Dr. Masand is one the best doctor I ever had.... Very knowledgeable, patient care. Very quick response to all my question. I will recommend doctor Masand to all the people I know. The very best."
"Very friendly. Answered all my questions. Put me at ease."
"Dr. Masand is a wonderful and very thoughrow doctor."
"Dr. Masand is charismatic, patient, thorough and takes the time needed with the patient. I have to be honest in my review by saying I will not see his PA. I normally prefer to see the PA because they take more time with you but in this case I just can't. Dr. Masand I trust wholeheartedly because he is very knowledgeable and looks at the whole patient. I keep doctors for years when they are really good and he is a very good doctor."
"Special thanks to Dr. Masand and his team. You are the best!"
"Very personable!"
"Not only a great, knowledgeable doctor, he also is genuinely concerned about his patients and providing them with quality, personable healthcare. I highly recommend Dr. Masand as an excellent physician."
"Great experience with Dr. Masand"
"Arrived as a new patient. Staff was efficient and professional. Dr.Masand was very attentive, professional and appeared to be very knowledgeable in his specialty! Walked away a happy and well-informed patient."
"Dr Masand made me felt heard and finally like I am going to get answers. While it was a lot of information to take in, his warm demeanor, consistent listening and not rushing made it all easier to take in and instead of feeling overwhelmed, I felt thankful."
"Dr Masand is awesome!! He always makes me feel so welcome, he listens and truly cares.I have been a patient four years now and will continue to be one. His expertise and knowledge is amazing. If your experiencing any GI issues I would highly recommend Dr Masand, you will be so glad you did. Thank you Dr Masand for your kindness, caring heart and being so awesome. Sherry"
"Dr. Masand is wonderful. It was my first appointment with him and he was patient, listened and addressed all my concerns. I would highly recommend him!"
"The office is very good, people so nice Elizabeth the assistant of Dr. Masand is wonderful person and Dr Amit Masand is and excellent Doctor. I am very happy with him."
"I have been seeing Dr. Amit Masand for over two years. He is very through with each exam and very prepared by having reviewed my chart before each visit. Dr. Masand listens to each word of my conversation and then gives me the information I need to hear. I would highly recommend him to anyone else."
"First grade Dr that cares about your health"
"He's a very knowledgeable Dr and I recommend him!"
"Cannot recommend Dr. Masand highly enough, very thorough, professional and kind"
"Dr. Masand is excellent. He’s very knowledgeable and listens to his patients. He doesn’t push things on you and let’s you know in detail about all the options you have available for care. I have diverticulitis and he has been great in helping me keep it under control."
"Dr. Masand is one of the most attentive, thoughtful and caring doctors that I have ever met. He has always made me feel that my care , my wellbeing was just as important to him as it was me. His staff are equally impressive and his work is second to none."
"Professional and personable; not something you always find w doctors."
"Dr Masand is a great option for GI needs. He is kind, patient and willing to use any means necessary to support your concerns or diagnoses. Very happy to have his care!"
"Dr Masand has been very helpful I am happy to have him as my Dr"
"Dr Masand was very informative he took time asked questions and over all cared about my health he has the best bed side manner I’ve seen in a physician in a very long time I’m very pleased with the care I have received."
"Always a pleasure to see Dr. Masand. He takes his time to answer all my questions and helps me to understand how my treatment is going. 👌"
"I highly recommend Dr. Masand!!! I’ve been seeing him for years, and he consistently is kind, respectful, thoughtful; he never rushes an appointment. He is knowledgeable and forthright."
"Was very pleased with my visit with Dr Masand. He has an excellent bed side manner. Makes you very comfortable in discussing medical problems."
"Dr. Masand is very knowledgeable & professional. He’s never in a hurry & answers all my questions. His conservative approach is appreciated. Highly recommend."
"Dr.Masand is excellent,hi is caring and very knowledgebl . Hi is my best doctor Anna"
"Dr. Masand is very pleasant an attentive to all my concerns. The staff welcomed me and made feel at home."
"The best 👌"
"Been visiting dr. Masand for more than four years for my check ups. Like his attitude in figuring out the problem. Highly recommend."
"Dr. Masand is not just doctor, he gives lot of attention to his patients."
"Dr.Amit is extremely professional and listens to his patients empathetically."
"Accomodating and explained well the procedure and was able to answer all my question and concernd."
"Finally, I've found a Gastroenterologist who has listened to my health issues, reviewed all test results and prior treatments, and provided care. Thank you, Dr. Masand. My health, and therefore my life, is much better as a result!"
"Dr. Masand is great. He takes time, explains things thoroughly, and treats collaboratively. I feel confident referring him to anyone."
"Dr Masand is great. He is very knowledgeable, listens well to your concerns and takes the time to explain everything for you. I’ve been going to his office for a few years and would recommend for family and friends."
"My best experience with any type of doctor in a long time ! Patient thorough would highly recommend !"
"I would highly recommend Dr. Masand! He is very thorough, excellent In taking time to listen, and kind."
"Dr Masand and his entire staff are amazing. From the moment you walk in until you walk out it is a very pleasant experience. Dr Masand is very professional and has a great way of putting you at ease and explains everything thoroughly. Will definitely continue to see him and highly recommend him for anyone looking for a top notch GI Dr."
"He is the best .."
"Such a great physician but also a great staff No one hurries the process and everyone is very kind So glad he is in my corner!!"
"Accomodating and explained well the procedure and was able to answer all my question and concernd."
"Very profesional, the Dr. answer all the questions,,and was very attentive, not rushing he take his time to listen."
"One of the best physicians I've ever met. Friendly, knowledgeable, patient. Plus, I love talking rock music with him before my colonoscopy."
"Dr Amit Masand is very polite and knowledgeable.Excellent experience.Thank You!"
"Dr. Masand shows great care for his patients! I really enjoyed my appointments and his prescriptions were extremely effective! Thank you so much Dr. Masand."
"Dr. Masand always takes the time to listen to your concerns and issues. He treats you with respect and has your care in mind. I have recommended him to my friends and family for years."
"Dr. Masand was very helpful with my case. He didn't go straight for expensive procedures, treatment escalated as he thought necessary. He was also very pleasant to interact with"
"Dr masand had been my gastroenterologist for a couple years now and I love going to him. He has always been attentive and informative during my visits."
"When Dr. Masand entered the exam room he asked me why I was there. He listened very intently, asked for additional detail and clarification of facts during the conversation and after he heard what was going on with me, he was empathetic but most of all, he was so thorough in explaining next steps. My spouse was with me and we both remarked to one another about his “bedside manner” and how this is exactly the type of physician experience you always want to have with a doctor. I highly recommend Dr. Masand."
"Awesome doctor, friendly staff, respond to calls and emails promptly."
"One of the best doctors I’ve ever had. Truly , truly cares about his patients."
"Mr Masand has great bed side manners. Doctor spend lot of time on explaining what’s going on , what is the process , what might be the cause. Very good listener and a great doctor"
"Doctor Masand is knowledgeable and takes time with his patient. Prior to the procedure he listened to my concerns and recommended a course of action based on our discussion. Following the procedure he summarized the findings and results. What I appreciate most is that he did not seem rushed like he was ready to move on to the next patient. He took the time to ensure all of my questions were answered."
"Dr Masand went out of his way to accommodate me during this busy holiday season, and, took time to go over my situation patiently. So he could give the best possible advice and treatment. Class A!!"
"This Doctor is great!! My husband and I both go to him. He is so knowledgeable and patient with your questions. I fully recommend that you utilize his practice and staff."
"I am very pleased to have been recommended to visit Dr. Masand for my stomach concerns. He is very professional and caring Dr. Who treats you like a family! If you need someone to take care of any stomach illness, this is where you want to go and I assure you that you will be in great hands!"
"Very good doctor, Good bedside manner. I definitely I definitely would recommend."
"Dr. Masand is thorough when he meets with you and has already reviewed your file (more than a glance) and is extremely knowledgeable. He never appears rushed and really listens to your concerns. Dr. Masand answers your questions and explains what course of action would be best and why. I would recommend Dr. Masand to anyone who is looking for GI Specialist."
"Great and caring doctor."
"The whole process from start to finish was handled professionally and efficiently. I will definitely recommend Dr. Masan and his team. Thank you for the excellent care I received."
"Dr. Masand, was through and very attentive to my questions and concerns! Highly recommend this doctor."
"Dr Musand is great! He really listens and takes his time. His Assistant Elizabeth was extremely helpful too. When I needed some help with a prescription she was right on it! Thank you for making my stressful time a little easier. I highly recommend him."
"Dr Amid Masand is very dedicated doctor and really listen to you and your concerns. I would highly recommend him."
"Dr Masand, was very detailed about the issues that I had. He listened and offered compassion, he understand my concerns and offered solutions that we both could be happy with. I was pleasantly surprised and grateful for his bedside manners. I’ve seen doctors in the past with less then desireable knowledge and compassion. I was happy with my visit."
"My husband and I both see Dr Masand. He is very thorough with his explanations and recommendations. We love his caring demeanor and expertise in his field. After my recent endoscopy, he spent time explaining the results in a way that made me feel much better about my issues and medication. Dr Masand is an excellent doctor, and I highly recommend him!"
"I am very pleased with Dr. Masand. He is very easy to talk to. He takes the time to answer any questions I might have and makes sure I understand what we talk about. His staff is also very friendly and professional. I highly recommend Dr. Masand."
"Doctor Massnd came highly recommended from a family friend. Our son has recurring acute pancreatitis and has been hospitalized 3 times over the course of the last year and a half. The hospital doctors recommended a specialist, and we were lucky enough to get an appointment with Dr. Masand. The care and course of treatment is just underway; however, he has already exceeded all expectations in our initial appointment. While most doctors will spend anywhere between 2 and 5 minutes with you in the room, doctor Masand came in asked several questions, went through the entire history, went over all the alternatives, and outlined the upcoming course of treatment to determine the issue. He was not at all rushed, and in with us well over 30 minutes. We could not have been happier with his thoroughness, and explanation and knowledge of the matter at hand. He was incredibly informative and professional, while at the same time, making our son feel very comfortable with his personality and demeanor. He is awesome, and we highly recommend him to anyone who is looking for a GI Doctor."
"Dr. Masand is a wonderful doctor who takes his time with his patients."
"Incredibly thorough, great bedside manner"
"Dr Massand is not like other doctors . He listens to you and has time to talk and answer to your questions. Very professional. Highly recommended."
"I was reference to Dr. Amit Masand by my PCP Dr. Amena Hashmi for my colonoscopy and digestive heath. When I met doctor he was very jolly and answered my concerns nicely. Explained the process in details. After the process was completed he Explained me the results and said more answers will be provided after the biopsy results are acquierd. I would recommend Dr. Amit Masand for all your health care needs."
"Dr Masand is an excellent Doctor. He explains everything on a level that I can understand and gives me a path to follow to get better. I would highly recommend him to anyone who needs a gastroenterologist."
"Dr. Masand has been my Gastrointerologist for more than five years. He listens to everything that I need to say or any questions that I need to be answered. He is the best!!"
"Dr. Masand shows great care for his patients! I really enjoyed my appointments and his prescriptions were extremely effective! Thank you so much Dr. Masand."
"Have had two Colonoscopy's and Endoscopy 's done by Dr. Masand. He explained exactly what was involved and his staff knew there job and helped explain any questions I may have forgot to ask or was unsure about. Wait time in his office was minimal and his attitude put you at ease immediately."
"I am so happy I went to see Dr. Amit, he took his time to ask me every question he had and answered mine and I never felt like I was just another number in his office. I recommend Dr.Amit to those who wants to be heard!"
"Great place Quick and understanding"
"I have been seeing Dr. Masand for the past year. His staff was very courteous and friendly. Dr. Masand showed that he wanted to find the reason for the issues I was experiencing. With his help, I no longer have the problems that I was experiencing. He has been very professional. I would highly Dr. Masand to anyone who gastrointestinal issues."
"Dr Massand is very professional, attentive and compassionate."
"I went to see Dr Masand at the request of my primary care Dr. My first visit was in the office so I could go over my concerns with him. It is the first time I saw a Dr before having a colonoscopy. He was very professional and took interest in what my issues were. My procedure was a week later and from the time I stepped into the clinic until I left, I was treated very well by all staff. Once they put me under, I didn't feel anything. Dr Masand came to my room and discussed what he had done and/or found through the procedure. I would definitely refer him to anyone needing a gastroenterologist. He was a blessing."
"I have been seeing Dr. Masand for the past year and I have been very impressed with him and his staff (Elizabeth). Since I started seeing him I have always felt heard. He really takes his time to understand what I am saying and what I am experiencing- he never rushes me. He asks a lot of questions and unlike other doctors doesn't jump to conclusions or a diagnosis. I have really enjoyed being his patient. I am moving in the next month but will be making the drive back to Dallas to continue being his patient. Thank you Dr. Masand for everything you do- Elizabeth, you as well."
"Was referred to Dr Masand for a colonoscopy. I read previous posts and a few negative reviews about the office staff, but decided to prepare myself. NEVER NEVER rely on those reviews. My appointment was at 8:30a, and was told to get there 30 minutes earlier. Got there at 8a with forms printed and signed. Was greeted at reception by the friendliest young lady. Escorted to the room by the nurse...see was friendly, knowledgeable, attentive and professional. After taking vitals and info, she told me the doctor would be right in. I'm thinking sure...15-20 minute wait. Two minutes later, Dr Masand walked in. I have been blessed to have the best doctors. Dr Masand asked all the pertinent questions regarding my history and explained the procedure. Professional, knowledgeable, excellent people skills and he made me feel at ease. His nurse came back in and escorted us to checkout. Another friendly face. I was in and out in 37 minutes. I highly recommend Dr Masand and his wonderful staff."
"I was diagnosed with Celiac 37 years ago and have managed it by myself for all those years. My family doctor suggested a follow-up with a specialist. He referred me to Dr Masand. When he walked in and we started talking I felt like he heard everything I said and understood. I just wanted to make sure after all these years I was doing everything I could to manage my celiac. He reassured me I was doing great. Offered some some testing to update things but said his office was there anytime I had any concerns. Very pleased and would absolutely go back."
"Dr. Masand is incredibly attentive and goes out of his way to meet his patients’ needs. He is an awesome and caring doctor! I was really sick and was trying to find a specialist on a Friday last minute, I must have called about 10 doctors in Frisco and Plano. They were all completely booked. I was lucky enough to find Dr. Masand as he went out of his way to meet me in between his scheduled procedures. In addition, his staff is also very kind and professional, specifically Roslyn. She helped me when I called and quickly offered to page Dr. Masand to see if he could make time to meet me that day. She was quick to call me back to let me know that he would see me. When I arrived she greeted me and was very friendly. I was very impressed with Dr. Masand and his staff! I highly recommend him and his staff!"
"I had my first appointment with Dr. Masand today and I agree with the others - he is a very nice man. He was very understanding of my concerns and spent time asking and answering my questions. He was patient and I appreciate that he took the time to make me feel comfortable and explain everything to my understanding. I am glad to have been referred to him."
"Dr. Masand is incredibly attentive and goes out of his way to meet his patients’ needs. He is an awesome and caring doctor! I was really sick and was trying to find a specialist on a Friday last minute, I must have called about 10 doctors in Frisco and Plano. They were all completely booked. I was lucky enough to find Dr. Masand as he went out of his way to meet me in between his scheduled procedures. In addition, his staff is also very kind and professional, specifically Roslyn. She helped me when I called and quickly offered to page Dr. Masand to see if he could make time to meet me that day. She was quick to call me back to let me know that he would see me. When I arrived she greeted me and was very friendly. I was very impressed with Dr. Masand and his staff! I highly recommend him and his staff!"
"I saw Dr. Masand today, and I felt very comfortable with my office visit. He asked me a lot of questions, and took time to listen to my concerns. He has a very good bedside manner and did not rush me in and out the door. He is a very nice gentleman, and I would recommend him to my family and friends."
"Can’t say enough good things about this man. So nice, so caring, so patient, and it’s 100% genuine. I hate going to the doctor, but actually look forward to seeing him."
"Dr. Masand is one of the most kindest, caring doctor I have had! As one of the other users mentioned, he takes the time to listen to you & makes you feel important. I just had surgery on my gallbladder and I am so thankful he saved my life."