Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Great doctor Very caring and listened and through on symptoms. Glad someone referred me to him."
"Excellent doctor. When I talk to him and ask questions he listens to me and takes the time to explain everything to me in detail. I am very grateful to him."
"Very prompt, professional, and helpful. Great to have Dr. Randolph in the West Valley."
"Dr. Randolph is very compassionate, professional, knowledgeable and patient."
"Did a very thorough professional job I was very pleased. I’d recommend him to anybody."
"Good doctor and staff, explained the procedure well"
"I felt I was in very good hands following my procedure. His diagnosis was on the money and his followup phone calls were/are beyond any expectations. He has my confidence and full recommendation."
"Well organized procedure. Very professional staff at all levels. Good experience!"
"Dr. Randolph is very professional. He takes time to listen to you. He asks important questions. He is concerned about your all around health."
"I was completely informed, well at ease, and Dr. Randolph and his staff made an unpleasant process go smoothly and though I can't say fun ... I understand the great value ..."
"Dr. Randolph and his staff are wonderful. A professional and knowledgeable medical center re gastrology."
"Dr. Randolf is very knowledgeable, has a great bedside manner and listens and responds to my concerns. I have had several procedures there and they were all good experiences."
"I ,ALSO HAD A COLONOSCOPY AND EXPERIENCED ACTUALLY EXPERIENCED A WONDERFUL EXPERIENCED...I WAS VERY STRESSED; HOWEVER THEY MADE MADE VERY COMFORTABLE AND AT EASE ALL THROUGH OUT!!! VERY ,VERY, PROFESSIONAL AND KIND!!! I AM 63 AND WOULD HIGHLY RECOMMEND DR. RANDOLPH AND HIS STAFF WILL PUT YOU AT EASE, AND COMFORTABLE!!!"
"Pleasant visit"
"As a new patient trying to find collaborative care between several specialists, I appreciated Dr. Randolph’s attention to detail. He reviewed all scans and medical documentation that he could acquire from integrated hospital/imaging systems, and spoke to me like a patient needing help (rather than a colleague). That can be a pain point when dealing with medical professionals, but he showed care. His staff is equally impressive. Iden was well prepared, organized, and efficient; definitely appreciated. Shavonne/Siobhan (unsure of spelling) was very personable and made me feel comfortable disclosing my medical history prior to seeing the doctor. Overall, fantastic first-time experience. I am hopeful that this practice will help me regain my health; off to a good start! Thank you!"
"Dr. Randolph did a very thorough history and exam and clearly explained the treatment options available. He is an excellent doctor."
"Dr. Randolph took the time to discuss my history and options. He was very thorough and patient. Office staff was polite and efficient."
"Dr Randolph is kind & takes the time w/u"
"Excellent Service!!!"
"I had my first EGD done with Dr.Randolph and him and his staff were amazing! They made the whole procedure comfortable they were really friendly and knowledgeable"
"Very professional."
"Dr Randolph is one of the best Doctors in Phoenix Arizona in my opinion."
"Office crew and medical staff very efficient. They had everything ready and kept things moving."
"1st time visit was pleasant! Doctor was very attentive and showed concern for my visit. Ask me important questions. I also was contacted fairly fast from facility for an MRI, that was ordered by Dr. Randolph’s office, that impressed me. I will be going for that procedure early next week!"
"Dr. Randolph and his entire staff were kind, friendly, professional, and efficient. Thank you so much!"
"Everyone was super friendly and made the experience the best it could be."
"I love Dr. Randolph. He is very friendly and caring. Answers question."
"Excellent care by Dr Randolph and his entire staff. Very conscientious, friendly, efficient and caring. I appreciated the care I received."
"I was seen by Dr. Randolph and his wonderful staff on 2/1/24 for my 5-year routine colonoscopy. From the moment I entered the office/medical center, I was greeted with smiling, cooperative, supportive, respectful, and highly professional staff members. They made me feel as if I was visiting a life-long friend's house. They could not have been more polite, professional, efficient and respectful. They immediately placed me at ease. I did not have to wait to be seen; the appointment began on time. Everyone with whom I interacted was exceptionally pleasant and highly professional, carefully explaining everything they were about to do. Dr. Randolph is the consummate professional. He respectfully explained the procedure before beginning, and respectfully explained the results afterwards. I have nothing but positive words to describe my experience, and I highly recommend this medical group... Phoenix Endoscopy at 349 E. Coronado RD, Phoenix, Arizona."
"Dr. Randolph is a wonderful doctor. He explains issues in an understandable way. I highly recommend him."
"I was very impressed with the office environment. The staff was very friendly and helpful. Jim and I were very impressed with Dr Randolph. We were very pleased."
"From the initial phone call to check out, this office staff was very caring and informative. Dr Randolph took the time to discuss findings and answer ALL of my questions. The staff is very personable and pleasant. Highly recommend."
"Though the prep for a colonoscopy is always horrible, the experience at the clinic was nice. The people are polite and welcoming. The doctor explains everything. And it is run very efficiently"
"The staff and Dr Randolph were all professional and courteous"
"Dr. Randolph was very nice and explained everything throughly . I would highly recommend him!"
"Extremely satisfied and impressed with Dr. Randolph and his staff. He explained the procedure and everything went smoothly. No polyps so now I’m on a five year schedule. And my insurance already paid his bill in full three days later!!! Win Win…"
"Very efficient. Everything was smooth and on point."
"I went for a consultation, for a hy atle hernia, that is scheduled in January to be fixed."
"Dr. Randolph very personable, professional knowledgeable and patient."
"Dr Randolf was excellent. He took the time to listen and he conferred with my pcp prior to my appointment. The dr is on his A-Game!!!!"
"As always, Dr. Randolph and his staff was very accommodating, thorough with explanations, and always very clear with details. I have never had an issue with this doctor."
"I am very pleased with the professionalism and care I received from doctor adam Randolph. His staff was very helpful and informative. During some procedures I had done, he was forward and honest with what I was going through. His staff made feel comfortable in their care. I would recommend doctor Randolph and his staff to who needs a good GI. Thank you."
"Good experience with detail explanation. of my options with next steps."
"Good experience"
"Dr Randolph has been my GI doctor for over a decade he is great !"
"Very professional staff. Made me feel comfortable and welcome. My procedure was explained thoroughly and there were no surprises. Highly recommend Phoenix Endoscopy and Dr Randolph"
"Thank you very much. You make me felting very confort with all you personal. Very professional. Thanks again."
"I can’t thank you enough for being my doctor and giving me excellent care . There is nothing I can say bad about you or the staff in your office, all I can say is thank you and keep up the good work."
"Everyone is so kind,caring and professional."
"Dr Randolph was very professional, patient, and sincere."
"Dr. Randolph is caring and attentive. His manner sets me at ease. Always helpful."
"Great and professional service by Dr. Randolph and all his staff."
"Love my doctor Randolph ❤️"
"A good Dr who listen to his patients."
"Dr Randolph was amazing! Took the time to answer all my questions and came up with a plan to address all my concerns on the very first visit. Highly recommend him!"
"He was on time exactly. He had all my information about me and was able to answer my questions immediately. It was like he already knew me and it was my first visit with him."
"Dr Randolph listened to what I was saying. I have didn't feel rushed. I'm very happy that I chose him. The office staff made me feel calm and that helpful with any and all my needs. Thank you , Rose Louis"
"Dr. Randolph is very friendly, good at listening, caring. I recommend him and this office."
"I was so impressed with the process start to finish. Very professional, caring and on time. Appreciated meeting the team that was on my procedure up front. Dr Randolph was attentive and explained everything before and after the procedure"
"Arizona Digestive Health has a welcoming, efficient and professional staff. The morning of my appointment Dr. Randolph took the time to not only educate me on what to expect before, during and after my procedure, but was also very compassionate in checking in with me to see how I was doing."
"Very pleased with the staff, and the Dr. Adam Randolph. Everyone is pleasant to be around."
"Dr Randolph and his team take the time to listen and to come up with possible solutions."
"Reception area is clean but, simple and the receptionist warm and inviting when asking questions. As a man of faith the Bible on the book shelves gave me comfort."
"Reception area is clean but, simple and the receptionist warm and inviting when asking questions. As a man of faith the Bible on the book shelves gave me comfort."
"I had a phone visit with Dr. Randolph, who was very pleasant, informative, understanding & kind. His phone side manner left me feeling confident in allowing him to provide medical services on my behalf. I thank him immensely."
"I received the results of my procedure from a very friendly person. I was given time to ask questions. I will definitely return for my next procedure."
"Dr. Randolph is thorough, explains things so patient understands, and does everything with patience and empanthy"
"Dr. Randolph was professional and friendly. He listened to my concerns and my medical preference for treatment. He gave me great advice. A good doctor for sure!"
"Dr. Randolph took time with my visit explaining and answering my questions. I am pleased with his diagnosis and solutions."
"Dr Randolph is awesome. A great bedside manner and a real tenacity in digging in to find out what’s going on with my health."
"Excellent job of the entire staff. They knew their jobs and executed them professionally. The process was as good as it could be made."
"They are very helpful and efficient. They answer all my questions."
"I did a telemedicine visit with Dr Randolph. He is very good about going over past information and current issues. Told me what to expect before and during my procedure."
"I never feel rushed. Dr Randolph listens to my concerns/complaints, asks questions to clarify things. He makes recommendations and prescribes medication if needed."
"Dr Randolph is a God send .He knew exactly what to do with my concerns. Thank you for everything. I feel so much better everyday. Thanks also to his staff , very helpful. Highly recommended!!"
"Well I like this doctor he knows his stuff glad we found him from the hospital"
"The only non-borring doc. I got, He's a true professional at his job"
"Good experience was given answers to all my questions and a solution"
"Even though a colonoscopy is not the most enjoyable thing to have done, I would recommend Dr. Randolph and his staff to do it . They were there for you from appointment, prep, procedure,through check out. Also follow up the next day. The staff stayed in touch from beginning to end for any questions and to check that all went well . Staff was very professional, friendly, and strived to keep you comfortable."
"Very organized. Explained in detail what was happening. Made sure comfort, security and knowledge was shared at every step of the procedure."
"Fantastic! Dr. Randolph is personable, takes time to hear your concerns, and genuinely “practices” medicine. Not like today’s assembly line healthcare offices. I was so happy with my husband’s care, I chose Dr. Randolph for my specialty care. Always able to reach staff. Appts and procedures are efficiently planned and timely. Facilities are clean. The procedure team is pleasant, professional, and informative with each step. The entire team worked together and left me feeling calm and confident I was in good hands."
"I felt comfortable and at ease by the staff"
"I had to schedule a last minute colonoscopy and Dr Randolph was amazing! He was very professional, had excellent bed side manner and showed genuine concern for my case and my comfort. Throughout the consult he was very knowledgeable and gave insight and recommendations as needed. I would definitely recommend Dr Randolph to anyone!"
"Always friendly staff, Dr Randolph always addresses your concerns"
"Very friendly yet professional. Helpful. Kind. Informative. Everything you would hope for in a physician, plus knowledgeable, friendly, and caring."
"Very good doctor"
"He has come to the rescue many times"
"I liked Dr Randolph very much. This was my first time seeing him, since Dr Nolan had retired. Dr Randolph was professional, thorough and very friendly. He took the time needed to explain the process to me and answer my questions. I look forward to having him perform my procedure."
"Makes me a professional mechanic"
"It was my first visit and he took the time to ask me questions and give me suggestions, the treatment was excellent and even though they translated for me in Spanish, he didn't make any difference regarding racism because I was Hispanic."
"The staff was very nice. It was clean. Dr. Randolph was great. He asked me questions about what was going on. He didn't rush me. He was thorough. I would highly recommend him."
"He was on time exactly. He had all my information about me and was able to answer my questions immediately. It was like he already knew me and it was my first visit with him."
"Dr Randolph is amazing. He listen to you and put great thought in helping you. He really care. He has helped me with my Pancreatitis issue and he is handling my Barretts pre throat cancer. I trust him and I don't do that likely. I keep referring my friends to him"
"Dr Randolph and his staff are very professional, friendly and thorough. I have been a patient at Arizona Digestive Health since 2011 and I'm very satisfied and happy with the medical care that I have received."
"My recent visit with Dr. Randolph was outstanding! He had reviewed my chart, took time to ask additional questions, and provided education on my level. I was highly impressed with his knowledge and thoroughness. Definitely would recommend him!"
"I found him to be a good doctor and he paid all his attention to my case, ordering me to have my TRST done as quickly as possible. A Dr. Who takes the time to know your problem is worth having as your doctor. I recommend it with 5 stars :)"
"Very professional staff"
"Its really delightful to have everything go like imagined at a new doctor appointment. Beginning with walking in the door. Helpful and polite front desk staff. I have left practices because of rude front staff. Katline (sorry young lady, cant remember if you are a c or a k atline). A verry verry delightful, friendly and knowledgeable PA. AND Dr. Randolph, no long wait, pleasant, no rush, and he listened!!"
"Staff is great, Dr Randolph always addresses my concerns"
"I have had a total of 3 EGD/colonoscopy procedures in the last several years and Dr Randolph has been my choice for 2 of those. I had my 3rd this morning and I was happy to have Dr Randolph at the helm. He meets with me before the procedure to layout the expectations and afterward to let me know how it went. Things were good today and I'm good to go for another 5 years."
"This was my first appoitment with Dr Randolph. I feel that he listened to what I had to say and was very engaged in our conversation. I didnt feel rush and that is very important to me when it comes to my doctors. Hopefully, with continous medical care, he will be able to figure out what is causing my medical issues."
"Easy to talk to"
"As a new patient, I felt everything was very streamlined and I was very surprised I did not have to wait on the doctor. Dr Randolph was informative and reassuring about what the intended plan was and what my options were. He made me feel very comfortable."
"As a new patient, I felt everything was very streamlined and I was very surprised I did not have to wait on the doctor. Dr Randolph was informative and reassuring about what the intended plan was and what my options were. He made me feel very comfortable."
"Dr. Adam Randolph is excellent. Wish all doctors were like him."
"Excellent doctor and professional staff. They are quick to return calls and answer messages."
"The office staff and Dr. Randolph were extremely nice and the doctor was very informative and makes you feel very at ease when it comes to getting a procedure I would highly recommend him."
"It was my first visit and he took the time to ask me questions and give me suggestions, the treatment was excellent and even though they translated for me in Spanish, he did not make any difference regarding racism because I was Hispanic."
"It was my first visit and he took the time to ask me questions and give me suggestions, the treatment was excellent and even though they translated for me in Spanish, he did not make any difference of racism for being Hispanic."
"I am vey impressed with Dr. Randolph. He is patient & kind. He asks & answers questions in a clear understandable manner. I felt like I was his top priority & his only patient. This made me feel at ease & comfortable that I am in good hands with him. He and the other staff at the facility were welcoming & comforting. I would highly recommend Dr. Randolph"
"Dr. Randolph is very caring, kind and professional. I felt I was in good care at my first office visit. I would recommend my friends to see this doctor."
"They made you feel comfortable. Dr was very nice and explanatory."
"(Translated by Google) It was my first visit and he took the time to ask me questions and give me suggestions, the treatment was excellent and even though they translated for me in Spanish, he did not make any difference of racism for being Hispanic. (Original) Fue mi primera visita y tomo el tiempo para hacerme preguntas y darme sugerencia, el trato fue excelente y aun que me traduciron en español, el no hizo ninguna diferencia de racismo por ser hispana."
"Everyone was professional, friendly, helpful and very informative. I would recommend them to patients. Thank You all for the Excellent service. Darren Berg"
"Dr.Randolph is the best GI I’ve seen. He took the time to actively listen to my concerns and symptoms. He genuinely was concerned and made sure that I got the care I needed. His staff is also very kind and professional. I will not see another GI physician except for him."
"Very informative."
"Had a positive televisit with Dr. Adam Randolph for my up coming colonoscopy in October. The appointments and procedure done in Phoenix are faster then having it done in Yuma where we live. My wife just had her colonscopy done and she was very please in how quickly the procedure was."
"Dr. Randolph answers all my questions and thoroughly explains things. I have recommended him to several people. He has performed a colonoscopy and endoscopy on me with no issues. I had to find a new Doctor when we moved from out of state and I am quite happy with my choice."
"I'm extremely happy!"
"Dr Randolph is very caring. Takes his time answering questions. Trys his best to get the best solution"
"Dr. Randolph and his staff were outstanding in their care before and after my procedure. Dr. Randolph was excellent making me comfortable and understanding all details. Highly recommend him and his staff. Thank you."
"He’s the best there is trust him with my life."
"Dr. Randolph was great, informative and eager to help me in finding out what’s wrong with me. The office got me in very fast as well as scheduled my procedure within two weeks. I highly recommend Dr Randolph."
"He is the best GI doc in the valley. I spent 8 days and 13 blood transfusions later w 5 different doctors that told my wife I wasn’t going to make it…. He figured it out and fixed me… I’ll never see another person for my GI needs!!!!!! 10 stars"
"Very thorough and kind."
"I am glad i finally found a digestive doctor that spends time getting to know his patients. Adam C. Randolph does just that! He does not pass judgement on patients that prefer to use natural products to help. He gives his medical advice which I needed to hear. He doesn't over prescribe meds. And doesn't push procedures you don't need. The staff are all very kind and helpful."
"Arizona Digestive Health staff were all very helpful and kind. I especially, liked how Dr Adam Randolph M.D. took his time to explain my treatment options. I had an awesome visit the doctor's demeanor put me at ease. I highly recommend this clinic."
"Great Doctor and great staff all are very nice and helpful people I totally recommend it."
"Dr. Randolph. One of the best Dr's I've have ever been seen by. He is very professional and tries to help the very best he can. Thank you Dr Randolph."
"It was very easy getting into see the doctor he took care of my problems and set me up for a test that I need. They also have a good follow up if you call them they can get things done"
"I thought he was a good doctor and he paid all the attention to my case, ordering my trst to be done as quickly as possible. A Dr. Who takes the time to know your problem is worth having as your doctor. I recommend it with 5 stars 🙂"
"Dr Randolf is very professional and listens very well. He answers all questions fully and leaves the door open for any concerns."
"Great bedside manner. Willing to discuss my concerns and answer my questions. Takes my concerns and specific situation into account when planning care and treatments."
"Dr Randolph is the best. He is patient and takes all the time his patients need. The day of my procedures, his staff greeted me with care and made sure I was comfortable. I would recommend him 100%."
"Dr. Randolph has been my doctor for years & I love him & everyone in his practice. Each of them are always professional, kind & very courteous. Dr. Randolph makes time to ensure you understand what he’s doing & why. He really cares about his patients & that makes a world of difference!!"
"Dr Randolph was very thorough in finding out my medical history and current concerns. He showed an interest in how to proceed with my next step of treatment and was very kind."
"(Translated by Google) I thought he was a good doctor and he paid all the attention to my case, ordering my trst to be done as quickly as possible. A Dr. Who takes the time to know your problem is worth having as your doctor. I recommend it with 5 stars 🙂 (Original) Me pareció un buen médico y puso toda la atención en mi caso, mandando hacerme mis trst lo más rápido posible. Un Dr. Que se toma el tiempo de saber tu problema vale la pena tenerlo como tu médico. Yo lo recomiendo con 5 estrellas 🙂"
"Dr Randolph is very nice and listens to his patients. They go the extra step to try to be accommodating and he fully answers your questions and is very helpful."
"I had to schedule a last minute colonoscopy and Dr Randolph was amazing! He was very professional, had excellent bed side manner and showed genuine concern for my case and my comfort. Throughout the consult he was ver knowledgeable and gave insight and recommendations as needed. I would definitely recommend Dr Randolph to anyone!"
"From the very first consult, to walking me out the door after my procedure things could not have been better. Dr. Randolph and his entire staff are extremely kind, knowledgeable and efficient. They made sure to take the time and answer all of my questions, and completed my endoscopy to perfection. I highly recommend Dr. Randolph."
"Dr. Randolph is a great doctor. He listens and he responds timely. His staff is excellent and I really respect that he has had the same staff for all the years I’ve been with him, it speaks volumes about him as a practitioner and a person."
"Dr. Randolph has been my doctor for several years and I am well informed on my digestive health. He does a great job of explaining procedures in terms that the average person understands. I have had colonoscopies, endoscopies and a capsule endoscopy without any pain or discomfort."
"Dr. Randolph and his staff have been very nice to work with. Very professional and nice! Not defensive or combative like most people on the other end. Dr. Randolph conducted himself very well with me and listened to what I had to tell him. He was very communicative and explained everything well so I could understand."
"Dr. Randolph is a very good Dr. Have been seeing him for several years. Wouldn't want to see anyone else . I feel he has very good bedside manners always been treated with respect and he is knowledgeable and I trust him."
"Excellent service and great staff. If you need this type of specialist, Dr. Randolph is a highly regarded Endocrinologist who you would find is worthy of that status."
"My experience with Dr Randolph was completely positive. He was professional as well as personal. He spent a generous amount of time with me and was very thorough both in taking a history and addressing my current concerns. He presented a variety of options for treatment and allowed me to participate in deciding on a course of action. It is clear to me that he is very competent as a physician and a compassionate person. I am confident in moving forward with Dr Randolph."
"Awesome Doctor and staff. Thx for taking good care of my husband"
"I would send my friends and family to DR.Adam C Randolph.M.D. for any G.I work because he makes you feel at ease ."
"Dr Randolph was patient, listened to all my concerns and made me feel comfortable, as it was my first office Visit with him."