Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for WG Federal Way, WA
"This place is so helpful! They answered all of my questions and put all of my fears to rest!"
"Friendly and professional"
"The people are very caring and helpful"
"Staff and provider were incredibly friendly and efficient. I know I'm in good hands"
"I have had to have a number of both of the procedures they do here, and Dr.Hassig is Very good at what he does. I always feel confident that I will be taken care of and come out feeling fine."
"Great service doctor explains and answers all questions very clear"
"Truly A comfortable procedure. Very pleasant employees, no problems with recovery."
"Great experience, great staff."
"Very professional with a friendly atmosphere. I was taken care of and they listened to my fears and concerns."
"Everyone person I met from the door to tye back room was amazing"
"Great job"
"I recently had telehealth phone appointment. Office called ahead of time asked if I needed any assistance logging on phone app or any questions before call. Professional and courteous! Excellent job!"
"Had trouble nailing down a scheduled time for my procedure. Several calls to get it confirmed. Otherwise, it was a good experience."
"The entire group of nurses staff and clinicians were great. Kind, funny, and excellent at their jobs."
"When I finally got in for my over 80 medical appt., things went well. However, I was not happy about having 2 of those appointments cancelled resulting in me having a colonoscopy appt. 2 months after it is due."
"Very nice,very kind Doctor.I’m so happy. Thank you!"
"The Dr was very thorough in explaining the outcome of my colonoscopy. I did have an issue with the person I who took my blood pressure etc prior to the procedure. She was asking me about my meds and wasn’t transferring the information I’d provided in the paperwork I completed. She said “Oh, you took the time to complete the paperwork and I should be looking at it”. Also, she said she needed to hurry because the doctors were always waiting for her. She was pretty anxious and made me somewhat uncomfortable and anxious as well. I was not impressed with her"
"My only complaint is the glass doors to enter the office. I was in a manual heelchair and it was a very dificult manuver to keep the dorr open with my husbands foot and then trying to get me through it atvthe same time. Love my drs and PAs here. They need a handicap door opener."
"A wonderful experience. Being terrified of medical procedures, I was very reassured by the warmth & proffesionality. I was / am very grateful."
"Very friendly and knowledgeable group of people, all working together to make sure you are informed and assisted."
"Always concerning to the needs of the patient. Charlotte Duvall is second to none and has helped me more than I can say, the Team at Washington GI is the Best."
"I have nothing but the best things to say about this place. I would say that it is the five star hotel experience with very qualified professionals names Dr Lee Huang, Dr Shaily Jain, Anthony RN, Helen who gave me IV, Manny who gave me anesthesia, and I believe it was Jennifer who helped with the Colonoscopy procedure. I would recommend this place 100 percent. I am referring to the Federal Way Location"
"Excellent experience. Very nice staff and Dr. Hassig is great. Highly recommend."
"Really appreciated everyone there @ the clinic! So kind and caring. Thank you!♡"
"Nice people."
"Great care"
"The receptionist that checked me out was outstanding she was very thoughtful and helpful and efficient and Dr Vera is excellent very grateful for their care. Leigh Kleweno"
"I had a Esophageal Motility Study done here. The staff were all very professional. The nurse that did the test was exceptional. She explained everything and took care to see that I was ready and comfortable. The test was successfully done in a few minutes and I had no discomfort. I highly recommend this business for this procedure. Thank you for the excellent service."
"Real friendly, knowledgeable staff."
"It was fine, professional,only waiting for possible lab works."
"Very calm atmosphere and caring staff."
"I received more explanatory procedures that could be done to help me with my Gastrology it was so amazing how the doctor explained to me and we sit down and we went over everything that needed to be done and to figure out what was going on with me I appreciate them so much"
"Dr. Hassig was friendly and personable. He took the time to explain things to me and answer all my questions . I look forward to working with him to get my health back on track."
"Professional and courteous. Dr. Hassig and his staff are kind, compassionate, and caring. I know I matter to them."
"Very nice staff. Exceptional dr. She didn’t leave any rock uncovered she hit all corners. Very nice lady. I love her. I felt she really cared about my health. And wanted to help. I would recommend this place to everyone"
"Great service Dr Kathy Phillips is the best"
"Strait foward and professional"
"(Translated by Google) Much kindness. (Original) Mucha amabilidad."
"The people are knowledgeable and compassionate. Very comfortable"
"Great communication"
"Good experience, very proogroup"
"Charlotte Duvall and the other ladies working in the office were kind, friendly and engaging in conversations with me even when I digressed. Charlotte is very respectful and knowledgeable of her work. I apologize for forgetting the name of the lady that makes the appointments. She made sure that I understood what to expect as far as phone calls. I felt comfortable in their presence."
"Everyone is so nice there, Front desk, RN, MA, Doctor they really make you feel friendly."
"On time visit. Answers all questions. Very informative."
"Patient for over 15+ years in both Covington & Federal Way locations. Covered by my insurance plan."
"the people help me to process my procedure are kindly and friendly and not difficult to understand."
"Much kindness."
"Provider Duvall was kind and friendly answered all my questions."
"Friendly, efficient and informative 👌 thank you!"
"The meeting with the nurse was fantastic! She spent so much time with me. Explaining, and asking such detailed questions and actually listening to my issues. She then recommended a game plan that is finslly getting to the root cause of my problem!"
"Always greeted well and no wait time to get whatever I came there for"
"Very compassionate and knowledgeable doctors."
"Today I completed an Esophageal Motility test at this clinic. If you know anything about this test, you know it can be very unpleasant. However, despite my anxieties, the nurse/technician Wendy was patient and calming, making it a bearable procedure, and I was functional the rest of the day! Wendy invited me to come in early, talked me through everything (a week before the test and on the day of it), was collaborative in the process, and was validating of my nerves. She took extra time after the test to talk about what she could see, while also being appropriate with boundaries around needing additional expertise for full evaluation. I highly recommend this clinic if you need this exam (another name for it is High Resolution Manometry)."
"Great service friendly staff"
"Profession staff friendly atmosphere"
"They try theirs Best to help the pacient needs , friendly staff and respectful."
"Katy P. is my assigned nurse practitioner from a scar tissue epidemic, referred by Dr Leung from a roux-en-y surgery that was needing to be under a professional watch, due to flare-ups of ulcers. I moved here in 2017. She is the one and only person I can think of, who's a woman in the professional field, who has been with me since the beginning of losing my husband and moving here to be a caregiver to my mom. I have been very fortunate to be under her care. She is very thorough. And and very sympathetic to my fight for health and wellness of feeling better. I just hope she comes back after her maternity leave."
"Dr Leung and his nurse Trudy went out of their way to help me when no one else would. They listened to me and ordered up the tests that I feel saved my life. They personally helped me even though their schedule was booked way out and went above and beyond any professional behavior. God bless them and WAGI! I only wish they practiced general medicine so I could have them as my primary care. I would leave 10 stars if I could! ❤️"
"Been there twice. I have met with two different providers who are both friendly, thorough and very proactive. Highly recommend."
"Excellent service. I highly recommend Dr. Hassig."
"Dr Hassig has performed this procedure on me many times over the past 15+ years. Over that time his team has performed with consistency at a highly personable and professional level."
"everything was good ..except I couldn't make sure pictures after removal polyps..only I can see the pictures polyps on it"
"Excellent care with an excellent team. Very thorough, time efficient, great follow up. Very kind folks. Highly recommend Dr. Hassig"
"I love she’s very thorough…"
"Dr. HASSIG was very thorough and took the time with me to answer questions and go through my history."
"Excellent patient care."
"They done great job ! the doctor and all people working there very nicely service thank you so much ."
"I have seen Dr. Hasek for years he always has given me great information to all my questions and I always have a lot of questions lol me trying to figure out what is going on with my GI I have issues! I should probably talk to him more often ."
"Very pleased with Dr. Hassig and Washington Gastroenterology. Very organized and pleasant staff."
"Very nice attendance the best"
"Reasonable, short wait. Dr assistant very pleasant, but thorough. Very satisfactory first visit."
"Great experinec3 and professionalism. Even when sharing sensitive information. I trust doctor Hassig."
"Dr Hassig and the team made the experience very easy, comfortable and stress less. Their system is seamless from checking in to going over results. There was someone to assist me at each stage and they went out of their way to make my visit as pleasant as possible. My sister was my designated driver and she said she wished her husband had been able to use a clinic this nice for his recent similar procedure"
"Outstanding service by the Team."
"You can’t beat the team at Washington GI. I have been a patient for almost 20 years. Dr Hassig is the best. Every visit is like catching up with a friend."
"As usual, excellent pre procedure instructions. Running on time. Procedure was very comfortable. Was released as expected for my friend to get me home and back into bed to relax for the rest of the day. "Looking forward" to my next procedure in October."
"My husband recently did colonoscopy with Dr Hassig and his team, was very satisfied with their efficient and professional service."
"I haven't had the procedure yet. They were very polite, professional and explained the process. I think I'm ready."
"The attention and service that they provided was excellent, Dr. Hasig was very nice and knowledgeable."
"This was my third time coming here. Very professional staff which made the entire visit a nice as possible."
"Really understanding provider"
"I have appreciated the time and care I have received. I saw Katherine Phillips. She listened to my issues and concerns and is working with me to address the."
"Efficient, helpful, several choices an reasons why!"
"Like the place nice and clean,they are all accomodating.esp. my doctor kathryn."
"Great stuff here, Everyone was friendly and professional."
"The Physician Assistant was thorough and seemed competent in her assessment."
"Appreciate, Is always on time, friendly people always, Doctor always listens when their is a change ,rather, if my medicine not working, or something different in my body"
"Actually got in a little early,had no problems and would strongly recommend."
"Pleasant, thorough, and also direct. All around awesome doctor. M"
"A new patient but they seem to be really thorough"
"Dr. Hassig and the staff were very professional and friendly. I was pretty nervous as this was my first endoscopy, but they made me feel safe and comfortable. I would 100% recommend."
"Dr. Hassle is very professional and always explains everything thoroughly. He is just the best of the best."
"Katie, is the best!"
"The procedural outcome was not “guaranteed”; I opted out. Dr. Jain’s candor was appreciated. She was professional and knowledgeable."
"I've had procedures performed more then once by Dr. S. Jain and each has been awesome because of her focus and attention on her patients."
"They are very professional, and concerned about, not only what they are seeing you for but other health problems also"
"Everyone was very friendly, helpful and still professional! It helped to make the procedure a little more pleasant"
"Great"
"Very friendly and very efficient team. Everything went so perfect, I just closed my eyes and woke up as if nothing happened. Highly recommend"
"Dr. Haung is the best Doctor my husband Dan has had on his 15 year journey with the aftermath from cancer treatments. Thanks you Dr. Haung for making our lives easier."
"My procedure was painless and went well."
"Each appointment is politely, and quickly done. With very Polite and Professional staff my Health has been expertly considered with care. Greeted with a smile during each appointment ... over worked and understaffed, yet Smiles and Professionalism throughout the office."
"Hard to fine no signs on the outside of the building. Website is difficult to many questions hard to maneuver."
"Great staff here. I was treated with the utmost respect and care which is what I look for. Everyone was friendly and professional."
"My first experienced of patient with Wagi Washington. There is professional in program and teamwork. Nothing to scare. The hardest part of me was that couldn’t eat any food, Vegetables , fruit and snacks the day to prepare and the day of procedure. Yes I really hungry but I was understanding the way I have to be. I great that I did it."
"Dr. Jain is thorough and knowledgeable, I highly recommend her."
"The staff here was very friendly and super helpful. They took great care of my boyfriend, and made sure all of our questions where answered as well as that we were comfortable with everything that we had talked about."
"I had a colonoscopy here and the staff and doctors were amazing. I have a fear of hospitals and procedures so I was extremely nervous about my procedure. The whole experience from beginning to end was great. The pre appointment information was clear, thorough, and easy to follow. The staff from when I walked in the door to when I left were caring, understanding, and each person I dealt with took the time to explain every step in detail."
"Having a colonoscopy is truly one of life's great miseries, ( Actually the prep is) . This was my first colonoscopy with Washington GI. It went as best as it possibly could. The prep they provided in advance did its job, and I had no cramping. The staff at the clinic were great, I went to sleep and woke up and it was done. Very happy over all with my experience and look forward to seeing them again in 5 years!"
"Very professional and reassuring to their patients. The nurses and doctor were informative about the procedure. Staff was friendly."
"After being poked in vain 3 times for an IV in order to undergo body CT scan, I have a fear of being poked again. That was a couple of months ago but my phobia for needles continue. At Digestive Health , where I went to this morning for a colonoscopy, I told the nurse Erica that I have fear of being poke due to a previews experience and I told her she can access my port. She assured me she will only prick my vein one time and sure enough. She poked my arm one time and with that I commend her for lessening my fear. Erica was very polite and a very efficient nurse. Thank you Erica. I would like to commend too, Holly, also a nurse at Digestive Health. She was also very helpful and caring. Thank you Holly."
"Dr. Leung saved my life. I was too young for routine Colonoscopy, and was extremely ill nearly two years, either diarrhea or spontaneously vomiting (even purged for 16 days while in DC- hospital saw nothing serious on CT Scan. My General Physician, Dr Kamran Khan worked by process-of-elimination, and after exhausting all logical testing, he said I was too young, but he was sending me to digestive health. Dr. Leung and his team have been amazing since first Colonoscopy resulted in finding a carcinoid tumor, which explained my symptoms as being carcinoid syndrome. Once my oncologist was on board, I had two more procedures to gain a safer margin of healthy tissue, reducing the risk of the cancer returning. 4th procedure insured I was cancer-free. I was even checked after a food poisoning. If any of you are having problems, consider Dr Leung. If they seem too business-like and fast appointments, consider yourself lucky. They are out to prevent serious issues and disease. 5 Colonoscopies later, and I am proud they are on my team. Dr Leung, again: Thank you for saving my life and keeping me in a healthy check routine. By the way, I need to sincerely thank you for having had YOU call me March 14, 2014, to tell me I had cancer.......AND stay on the line with me for over half an hour, to get past the shock and confusion, a million questions, and then explain what to do next. Had I not had and still have a great healthcare team like you all, my cancer may not have been found for another 10 years, had I even made it that soon for an age-appropriate routine Colonoscopy. Dr. Leung, thank you for saving my life and reassuring my family."
"Underwent a 24-hour pH acidity test, tube through my nose and down to my stomach. I was nervous going in to this procedure. I do not handle stuff like this very well at all. I am a horrible patient! Tammy is wonderful, encouraging, and beyond positive professional. Inserting the tubes was a nightmare. First try, bone blocking the nasal passage. Second try, sinuses swollen, making it difficult to insert tube in my other nostril. We finally got there. However, nose bleed after removing the tube. My anxiety level was escalating. After the 24-hour tube was inserted, I truly didn't think I could last 24 hours for this test. The tube was beyond irritating, I was in tears and an emotional mess. Tammy is amazing! Her words of encouragement and her empathy were above excellent. She was very patient. Thank you, Tammy, for getting me through this!"
"Jennifer Norstrom-Zuarez is my husband's doctor and she is, out of 6 monthly visits, is the best, most caring, most trustworthy doctor he sees. She is friendly and wonderful."
"My experience with Digestive Health was fantastic. That includes all the staff. They are truly in a class of Their Own.."
