Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for GGAMC Covington Group
"Shelly is a great PA. Knowledgeable and explains things clearly. Her nurse Stacy is very on top of things."
"Everything was Great! Staff so helpful and pleasant."
"Wonderful people and they got my crones under control"
"Nice very helpful, did not make me wait"
"Professional, caring, thorough, and time sensitive. Was given a detailed plan of treatment, listened to with care and consideration, and all questions and concerns were addressed."
"Was impressed with the courtesy and care of each person I encountered. Shellie is an excellent Nurse Practitioner."
"Great quick service"
"Friendly staff but hard to get an appointment"
"In and out on time. Shelley Maillho is thorough, knows my history and was extremely helpful."
"It was a good visit. The receptionist was very friendly and helpful. The NP and Assistant were professional and very caring about my issues."
"Quick service"
"Quick response time. Friendly, courteous, and knowledgeable people to deal with."
"Shelly is awesome so attentive to your needs!"
"Everyone was wonderful! Shelly NP, is always so easy to work with."
"The most caring Doctors, Nurse Practitioners, Medical Asst., Front desk coordinators, and schedulers you will ever come across!"
"New patient here and I was very pleased at how the staff was so nice, from the front desk to the nurses at the Endo Center. . NP Segura and Dr Jenkins was good at explaining the procedure to me. I would recommend the Gastro Group to my family and friends."
"My visit was very helpful in helping me find possible solutions to a medical issue I’ve had for a few years"
"The nurses and Shelly are just wonderful. They are friendly and helpful. Dr Rabito and Dr Jenkins were kind and informative about both procedures I had done."
"I absolutely love the GastroGroup! The providers at top notch and very attentive to your needs. Every experience is better than the next."
"Timely. All my questions answered. I forgot to bring up pain medication for my diverticulosis that I suffer from intermittinly."
"Very satisfied with care. Problem solved. Also noted cardiac issue that needed attention which needed attention."
"Love the staff and especially like Shelly the nurse practitioner. She's very easy to talk to"
"Great service and personal care. Would highly recommend this office for your gastric needs."
"Easy check-in. Consultation with NP Shelly."
"I was easily able to have an appointment with Shelley, Dr. Jenkins’ NP. I was totally satisfied with the appointment."
"Very clean office and professional staff. I was very pleased with the time the NP Shelly took with me. She listened to me and worked with me to treat my issues properly. I usually see Dr. Ranney, but his staff is all around great"
"The group of employees is very professional and the treatment is excellent!"
"The group of employees is very professional and the treatment is excellent!!"
"Knowledgeable caring, little wait time."
"(Translated by Google) The group of employees is very professional and the treatment is excellent! (Original) El grupo de empleados muy profesional y el trato excelente!!"
"Nothing but the best care from this group of professionals."
"The nurses, Doctor and staff were friendly, knowledgeable and very efficient. Highly recommend this facility."
"I have always received great service at the Gastro Group as far back as early 2000s. They are a professional group by nature and show concern and care for their patients."
"Dr. Rabito and Ms. Maillho are excellent. Listen to you and you don't feel rushed. If you looking for a Gastroenterology group, then look no further"
"This is a very knowledgeable staff and friendly, easy to talk to. Great bunch of people!!!"
"No problem"
"Staff is amazing, Dr. Ranney is amazing, gentle, courteous, has bedside manner."
"They are by far the best at bedside manners and putting their patients first. I felt as if I was the only one there and the nurse and staff made sure I was well taken care of before leaving the facility."
"The staff is very professional and friendly and that always very attentive to your needs I would not trade Dr robita for anything in the world I think he is one of the best GIS I've ever met I always recommend people to him my procedure went well and I will see you again in 3 years thank you to everyone that took care of me today ❤️❤️❤️"
"I am very pleased with my physicians as well as the staff here. They are all professional and courteous. Also, I am happy with the care given for my specific medical needs."
"Always a pleasant experience."
"Shelley was very nice and explained everything so I understood it easily."
"O All contacts were kind pleasant and professional willing to answer questions and gave detailed information regarding the tests"
"Everything was good"
"Shelly the nurse practitioner was excellent Gerald"
"Great explanation of my particular issue so I could understand. Dr was brief and to the point. Waiting lobby comfortable and wait time was short."
"Always have a great experience. Everyone is wonderful and easy to deal with."
"Prompt, courteous, compassionate."
"Very thorough, competent and caring staff and Dr. Rabito."
"The receptionist was very helpful in answering my questions about updating my digital information. Likewise NP Segura was extremely thorough reviewing my medical history and ensuring that all my questions were answered."
"My husband is having some gastric issues and the nurse practitioner listened so graciously to us that I know we will find the root cause! I am a doctor's wife and I know when I am in GOOD HANDS. Shelly you get my vote !"
"They were very caring. The PA explained everything in great detail. She took time to answer all my questions. Her treatment was what was needed. Everything is fine now."
"Your caring attention to my GI problem was much appreciated and you cured me of my miserable problem. Thanks."
"They were All nice and caring the moment Tony and I walked into the building. The Dr or NP was amazing.I liked her as soon as She started talking to us, They all took great care for my sick Tony. His health is going down so much. He has lost a lot of weight. But he never gives up. Thank You all for taking good care of my sweet husband."
"My wife &I were very pleased with our visit, Shelly is very good at explaining our circumstance and communicating everything. She is a blessing to the Gastrogroup. We would rather see her than even the Dr ( with the really white teeth😅). Very satisfied👌 😇"
"Very professional and knowledgeable staff."
"Staff was very friendly and helpful. Nurse Practitioner is very helpful."
"Great! Thorough process with educational information without invoking provoking unnecessary fear."
"Experience and thorough."
"Relaxed but through, they’ve done this before!"
"NP Maillho was very knowledgeable & made me feel very comfortable. I was referred to another provider/facility & got an appointment within 24 hours. My problem was handled & am now in the healing process. Her nurse Stacey is just as amazing as she is as well as the other office staff at the front desk. Thank you!"
"Very nice and concerning."
"So far, everything has been quick. From making the appointment to reaching them about my concerns, it was all smooth sailing."
"Professional"
"Excellent every visit staff is awesome"
"Overall a good experience on the visit, and was in and out in a timely manner."
"Prompt, efficient, and couterous."
"Caroline was extremely professional and very knowledgeable about my situation and expectations. Overall I was very impressed with The Visit with her"
"Obviously, the GG has a great culture. Everyone was in a very good mood and upbeat. I needed that, considering why I was there."
"Was treated with good care."
"The ladies in check in are very helpful and polite."
"Dr. Rabito, N.P. Shelley and the rest of this group are amazing! They always have time for my questions and I’m never rushed through an appointment. I love these guys!!"
"Questions answered thoroughly and professionally so I could understand my concerns"
"Staff are courteous and professional. Arrived on time for appointment, filled out the required paperwork and was called back within minutes"
"It was easy to get an appointment with the nurse practitioner, and I was seen at my appointment time."
"After using another group for several years with no results, I finally feel like someone listened to me and actually did something proactive. I am feeling better already!!"
"Veronica went out of her way to help me. She understood my frustration when I didn’t receive a call back from recording and helped resolve the situation!"
"Great experience with Shelly, very knowledgeable."
"Caroline was professional, knowledgeable and extremely personable to a first time patient."
"Very efficient for many years."
"A great group of Doctors, very professional."
"The doctor and staff in the surgery center were very professional, pleasant and caring. They made you feel comfortable."
"Dr Brousse was wonderful with my 82 year old dad. Very thorough and professional but also easy to talk to and he listened to us. I highly recommend!"
"Very good experience"
"I must say, they treat you as if you are the only patient..very personable, professional, and understanding..we need more health care providers like Gastro Group/ Cov..THANKS so much!!"
"Kind, courteous and informative."
"Pleased with staff. Like Shelly and nurses. Great response to phone calls and portal messages. Not happy with long wait to get an appointment. Appointment was several weeks after initial call."
"Very attentive to my concerns and suggested recommendation"
"Shelly was extremely approachable, patient, and professional during my office visit. She is a great asset to Dr. Jenkins and his colleagues. I highly recommend this GI practice."
"Very quick check in process, courteous staff and very knowledgeable physicians."
"My Doctor was very friendly and listened to what was happening to me. She was very easy to understand while explaining on what could be passable going on. Was not forceful on ordering lots of test and ordered just was was needed and could go in when I was ready."
"Efficient and caring."
"Great place. Friendly people."
"Nurse practitioner (Shelley) made me very comfortable, listened to me and addressed my concerns."
"The ppl at the Gastro group are very caring and compassionate about their patients. Ms. Sequra made sure to refer me to the right specialist for the issue I was having. I highly recommend this Gastro group."
"I love the care that I receive at GastroGroup Covington Dr. Ranney is quiet but well qualified. Dr. Ranney and his group have cared for during 2 hospital stays for Acute Pancreatitis. Shelley Maihlo is wonderful and I see her for most appointments. My inly desire is to see them join Epic so that they can communicate and share information freely amongst my other many care providers at Ochsner Clinic and St. Tammany Health systems."
"Dr Shelly was really helpful and professional. She listen to my concerns and answered all my questions. I would give her 5 stars. But the staff was not helpful when I called to ask them to send my prescription to CVS bc the prescription was sent to GI Alliance. My insurance did not cover it from GI Alliance bc they are out of network. CVS still has not received my prescription."
"No wait time. Everything was explained to me plainly. Was given a phone to call someone personally if I had further questions."
"THE BEST PLACE EVER!!!!!!!"
"My husband is having some gastric issues and the nurse practitioner listened so graciously to us that I know we will find the root cause! I am a doctor's wife and I know when I am in GOOD HANDS. Shelly you get my vote !"
"Dr. Jenkins took his time listening to my symptoms. He was professional and compassionate. The office staff were also kind and helpful. Everyone I encountered at this office seemed genuinely happy to be there."
"Very well satisfied with the care and concern."
"I had a great experience at the gastro group and endo center! All of the staff was super knowledgeable and friendly. I was nervous about my upper endoscopy, but everything went very smoothly and I felt very comfortable in the environment and with all of the staff. Would 100% recommend to anyone!"
"Wonderful Doctor & Staff. Everything is convenient. I wouldn’t think of going anywhere else. 👍"
"Excellent staff and great wonderful Dr Ranney!"
"Awesome Doctor and staff. Felt comfortable throughout my office visit and procedure. Highly recommend!"
"Dr. Robin to is very knowledgeable. He listens to what you tell him. In an effort to help you understand, he draws pictures and uses diagrams. He is willing to give the time that you need with him and does not seem rushed."
"Dr Jenkins is a very good Dr, a real straight forward get to the point person, who will give you all the info and support needed to get your health in line. I would recommend him to anyone thinking of seeking out a Dr of his expertise. Helped save my life when I very much needed someone with his knowledge and determination"
"The nurses and Shelly are just wonderful. Theater are friendly and helpful. Dr Rabito and Dr Jenkins are kind and informative about both procedures I had done."
"Very attentive. Listened to what I had to say. Showed legitimate concern. Didn’t make me feel uncomfortable in any way."
"Dr. Ranney took the time to explain and answer any and all questions that I had about my family history, the prep, and the procedure that was going to follow. From the doctor’s visit to the actual procedure itself, everyone that I came in contact with at the Gastro Group was informative, professional, super sweet, humorous, and compassionate. Thank you to Dr. Ranney and his staff: Megan, Rebecca, Sharon and Chad (and another sweet nurse whose name eludes me) for making this would-be embarrassing experience so easy. Highly recommend! 10/10"
"The front desk staff is very polite. I have been coming here for years and I have never had a problem with them. Always smiling and friendly and eager to help w/ipads."
"I have not been to a Gastro Dr in quite a while. Dr jenkins was recommended to me. I appreciate my ability to talk to him. Not rushed. Just had some tests waiting for results and the big discussion. We will see."
"Last time I went there for tests there was a long waiting time even though I had an early morning appointment and was fasting. However when I finally got into the the procedure room everyone was professional and courteous."
"I just completed the colonoscopy procedure with Dr. Jenkins and staff. I found this to be a well-run, friendly and proficient group. I was first in line, so I can't comment on wait time because as soon as I got there they went through my paperwork, processed me in, got me set up with the gown and did all of the hookups and rolled me in to the procedure room. As soon as I came out from under anesthesia, Dr. Jenkins gave me the results. Of course they also went over the results with my wife later on. I had contact with the receptionist, 3 nurses, the anesthethesist, and Dr. - Thumbs up to all hands on deck."
"Excellent physicians and staff!"
"Always have taken pretty good care of me. Nice staff. Clean."
"I am being treated by Dr. Ranney and I am quite pleased by his interpersonal and professional skills. The entire staff has been efficient and courteous."
"The test has never been bad the preparation has been terrible. Well it is not terrible any more. I had to drink 2-8 oz cups of a powder mixed with water and fluids the day before. You can have Popsicles, any type of pop, water, coffee. Was very well care for before, during and after treatment. The office called the next day to check on me. I would recommender this great group of doctors with my health care needs."