"The ck’in needs more explanation and a bigger sign with instruction on what to do with the clip board It just says take one does not say take one and fill out. Maybe it should. The registration person needs more patience and empathy This is a very stressful procedure They also need to explain what u r singing not just hand u papers and say sign here and here Had to ask multiple times what am I singing and what does it mean Then had an attitude when I did ask When they take u to the back everyone explains everything thoroughly step by step Everyone was very nice and patient Lov it all( the back ) very smooth and fast!!"
"I feel the staff is very helpful and cares about your health. I am very pleased with my results."
"The staff has a pleasant attitude."
"Easy to find, great staff an on time appointments. Dr. took her time and listened to what I had to say."
"Ms Louise so nice ,& caring, the whole personal is so caring. Thank you."
"Lots of assessment but very limited personal interaction. I dont understand what was found or how to cope with my symptoms. Hopefully, that will change over time."
"The receptionist was very pleasant and helpful."
"Easy appointment scheduling, check-in, doctor was interested in me."
"First visit- Julia was very attentive to my concerns and I felt heard for once with all my issues. She was helpful and knowledgeable. I look forward to subsequent visit and hopefully figuring out my issues."
"Dr. Louise Wilson did an outstanding job of interviewing me and then preparing me for a colonoscopy."
"The doctor made sure I was well taken care of Staff was great"
"Very kind and caring people. You can understand what they say and answer all the questions you have. And they take time to be sure you are satisfied with their services and instructions."
"Awesome group. The staff is always friendly and helpful. The doctors are caring and professional."
"Very professional and friendly staff."
"Staff is always super nice. Office is clean. Appointments run on time. Louise listened and spent time on my health concerns."
"Very nice! I was so nervous about going to office, but everyone was so caring. Would definitely recommend."
"My Doctor listen, asked focused questions, discussed plan she suggested we follow. Gave me bench marks along the way. She was very through and kind. Exceed my expectations"
"Always so detail on your questions & concerns"
"Great practice, everyone is happy. Dr. Long and Louise are great !"
"Love the service here! Good Doc and staff!! And they just opened a Leander location right by my home…."
"Well, I am trying to schedule my colonoscopy but my cardiologist & AG cannot come together to do so."
"Julia was so kind, and gentle. She took the time to listen to me, and she asked very pertinent questions. She has a delightful sense of humor. All of the staff were very kind, and very attentive to me. I will highly recommend this practice to anyone who needs this kind of care."
"Everyone is so nice and professional."
"Patient and listening well. Take the time to listen to your concerns."
"Very nice staff. Doctors and practitioners are very nice and accommodating. I would highly recommend."
"The staff at the Cedar Park office are friendly and helpful. I saw Louise and even though she's so busy, she takes the time to listen and answer questions. She's very thorough, friendly and patient. She knows her "stuff,""
"My last experience was very good, but I had an unsatisfactory experience with one of the doctors before."
"Very helpful Explaining everything."
"All the staffs are so nice."
"Always the best experience! Everyone is always so friendly and efficient! I’ve been with their services for a decade and have never had any opportunity to voice anything short of praise."
"Prompt and well informed PA. Thoughtful and helpful with my issues"
"Awesome staff to work with they actually listen and care."
"Front office staff snd medvtech very friendly. And Lousie was very good listener and caring."
"I’ve been with Dr. Long and his associates for many years and I’ve gotten the best of care. If I need test done they do it, they listen to what you have to say. They are compassionate and kind and I never have a problem getting an appointment sooner than later."
"I felt very confident in my choice of a gastroenterologist and I was not disappointed. They took good care of me - Dr Duddemputi and Julia and the whole team during my colonoscopy."
"I was nervous to go here, but my doctor is great. They're really nice and seem to genuinely care. They also utilize their website and patient portal. I've always received a quick response. Finally, they give you a care sheet/summary of your visit when you leave so you don't forget everything he said. I always go back to it. Very helpful!"
"Excellent and prompt patient services. Answered all questions about the process and were not rushing thru the process."
"The doctor’s and staff were top notch! Very professional and brilliant."
"Very nice, they explained everything to me."
"Professional care was excellent however extremely difficult to get on the phone ti change an appointment"
"Good experience! Might be hard sometime to get appt, but you can always reach them via the online portal and they are willing to help."
"Simple to understand, friendly staff, fast process"
"Ms Wilson was an awesome provider, who took the time to listen to my concerns and answer my questions. I will definitely be coming back to her."
"Although it took some time to get an appointment, the level of care and attention to needs was great."
"Very patient, understanding & knowledgeable. Impressed with sincerity of understanding my issues and helpful advice."
"I had a very positive visit with Julia Berkowizc at Austin Gastroenterology. She was kind and thorough."
"Very responsive to my concerns and needs"
"Dr. Delapathi was very informative about the procedure I'm to have done. He took the time to answer all my questions. Good visit!!"
"Everyone is kind and pleasant"
"I was very impressed with how the nurse sat and talked to me about options and then followed up with me via phone a couple days later to see how I was doing."
"Absolutely fantastic customer service! Friendly, knowledgeable, accommodating and professional! Appeared genuinely interested in listening to me and helping resolve my problems. Best outfit I've dealt with in the medical field! Thank you!!!"
"The visit was fine. Trying to make a appointment to see DR Long was a nightmare both on line and by phone. Eventually I went to the Cedar Park office to make the appointment’s"
"Absolutely would recommend Austin Gastroenterologist to anyone! Dr. Long PA-Louise and the nurse April are incredibly knowledgeable, thorough , very attentive and they do not rush your visit."
"They were friendly and helpful. I haven’t had the colonoscopy yet but I’m hoping it goes well. It was just a beginning appointment so I will see how things go."
"Best service, best follow up and listens carefully. I love the care i received"
"The Round Rock office is wonderful! I love the staff they are always ways helpful and very caring. The Nurse April is thorough each time I have a visit, Dr Long and Louise are attentive, caring and doing what they can to make me feel better. You couldn’t ask for a better gastroenterologist anywhere!!!"
"Had a great consultation and all my questions were answered. Staff was courteous and professional. Thanks."
"Professional staff. The procedures ran on time. The care was excellent!"
"Fast, efficient and to the point!!!! I did recommend AG to my Brother!!"
"I'm 71, have been a patient at Austin Gastroenterology for a number of years and have had four colonoscopies at the Shoal Creek facility. The operation is thoroughly professional and listens to patients. Dr. Chad Long and Nurse Practitioner Louise Wilson have been my primary caregivers, both are very good at what they do. My only concern at this point is the fact that the practice does not have an endoscopy site close to our residence in Williamson County. Doing prep, driving into Austin and getting home afterward is difficult."
"Very professional and Louise was great."
"Dr Duddempudi was able to work me into his schedule when I was having an urgent problem. With his help advice and care the problem is resolving. I would recommend him to anyone."
"When I called for an appointment they got me in the same week I called. I really liked Louise Wilson as she listened to my concerns and took me seriously. I had blood work done the same day and was given Rx for my symptoms. One prescription was denied by insurance because it was not approved a head of time. It cost $3,500. She immediately called my insurance and got it approved the same day and gave me samples to last until I got the Rx. She also scheduled me an Endoscopy for the following Tuesday. All the staff I dealt with were superb."
"Lyndsay is very kind. She takes the time to listen and cares about her patients. She has been a great help to me."
"Dr Jangouk is a conservative doctor which I like. I have had colonoscopies before with a different doctor who is no longer a spring chicken. I wanted “younger eyes.” Dr Jangouk found 3 small polyps. Not easy to see - only 1mm, but nip them in the bud before they become cancerous. I’m a retired doctor. I know a good doctor when I see one. Dr Jangouk is a very good doctor."
"Louise Wilson, FNP and April are amazing! Louise was so nice, helpful, and informative and April was able to refer me to a surgeon who could get me in right away."
"I have not gone to any other gastro docs besides Dr. LONG. He is very knowledgeable and a pro when it comes to colon exploration. Lol. I highly recommend him and his staff. Also, ask about the hygiPrep."
"What a great staff at Austin Gastro. Courtesy isn’t just a word for them it is in every individual I met. Dr Jangouk is so thorough and didn’t rush me in and out. I honestly felt her care and concern for my issues."
"Louise Wilson was very professional, informative and helpful. She was also patient and answered my questions."
"Excellent doctor! Told me when and why about my colonoscopy. I have utmost confidence in her!"
"Very friendly, thorough, on time, sensitive to your pain, caring and kind"
"I love this office, everyone is super nice. I have been a patient here many years and would not go any place else. Dr long is great and so is Louise Wilson L.P."
"I felt very very comfortable with her she was very detailed about the procedures she left nothing out and made me feel like I was going to be fully taken care of only had one issue was the location I desperately wanted to have the procedure done somewhere in Lakeway cedar Park or even round Rock other than that no complaints whatsoever would recommend her a thousand times... Everybody in the office was wonderful and very professional thank you.."
"The doctor listened to my issues and concerns. Explained what his thoughts were and immediately took action to find out my problem when all the other doctors did not. I highly recommend this doctor for any of your gastro issues. Hopefully he finds my problem so I can feel better and pain free."
"Was very friendly thank you"
"Friendly and knowledgeable staff"
"This was my first colonoscopy so needless to say I was nervous and worried about what might be found and of course fearing the worst. The staff was very courteous reassuring and professional. I arrived on time and checked in. A nurse brought me to the back and assigned me a bed behind a curtain. After about 30 minutes I was wheeled into the room where the procedure took place and put to sleep. Once I woke up it was all over. They told me there was nothing serious, and a feeling of great relief come over me. I'm glad I had it done and recommend everyone have the procedure and wish I had done so years ago."
"Very efficient, but possibly too detailed in all their preparation instructions. I have used them many years and appreciate the care they have provided. Staff have been friendly and efficient. My only recommendation is that they give me advance notice when my next procedure is due."
"My initial office visit was not the best experience, but the care I received when I went in for my endoscopy and colonoscopy was exceptional. My nurses before and after the procedure, the anesthesiologist, and the doctor performing the procedure were all very thorough and helpful. Dr. Chad Long did the scopes at the Austin Endoscopy Center on Shoal Creek. I would recommend their services. I give my office visit 2 1/2 stars, my care at the facility 5 stars, and that nasty SuPrep you have to prepare 0 stars."
"I have been very happy with Austin Gastro until the last visit. I felt it was inappropriate to tell me I had cancer and scare me to death when it was not proven yet. Unfortunately I am a worrier so I worried about the outcome until the final result of the test came in. I think it would have been better if personnel had not told me I had cancer. Otherwise I have been very happy with Austin Gastro all the years I have been. Patient there. They are very thorough. Thank you. Jo Ann Biggs"
"Everyone that works there is very friendly and professional. Dr. D is great!"
"Austin Gastroenterology is a high quality professional office. Staff is friendly and helpful. The doctors knowledgeable and easy to work with.."
"Professional and friendly service. I would not be in as good shape now without their help and support, THANK YOU! Austin Gasternology, and Dr. Wilson. John Rose."
"Louise at Austin Gastroenterology was wonderful. She listened to my concerns, recommended some treatment to start and made me feel comfortable and heard."
"The facility staff was friendly, knowledgeable, and professional. They made me feel at ease throughout my procedure."
"Everyone is really nice, friendly, helpful. I have been a patient for 4 years."
"Dr. Godell and the entire office staff is fantastic. Certainly the easy routine stuff goes smoothly however they really show you how much they care when things are not so straightforward. A special shout out to Stacey for solving an insurance issue on the spot when I was waiting for a test. Everyone has great listening skills! Thanks so much for all y’all do!"
"The entire staff was very professional ! Dr. Godell has the best personality & bedside manner! I’ve had endoscopy & colonoscopy, and my experience was way more pleasant than expected. The staff during the procedures were amazing as well! Highly recommended! Five stars!!!"
"Dr Godell was easy to talk to. He took his time to explain our options and spoke directly to my father who has Parkinson's. Most doctors talk to me about him and leave him out of the loop."
"Dr. Duddempudi always takes good care of my needs, and speaks in terms that I can understand. I would trust him to look after anyone that I care about."
"Dr Godell is great and did my last colonoscopy. Something came up and I had to postpone this one but will definitely have Dr Godell do it when I am ready."
"I was seen quickly. Staff was great, everyone is very friendly. The Dr was very helpful. She asked me plenty of questions and ordered tests to make sure she was treating all of my issues. When I had questions she took the time to explain things so I was able to understand."
"Tara, my PA, is amazingly knowledgeable and friendly. She is so easy to talk to and really takes her time at each appointment. Her bedside manner is phenomenal...she made me feel secure that she would get to the bottom of what was going on with me. I highly recommend Austin Gastrologist office!!!"
"Dr. Chris Goddell is absolutely wonderful to visit and speak with. He is extremely knowledgeable, comforting and passionate about improving my quality of life. PA Lyndsay Sommeline is also fantastic to speak and work with, but I wish there were joint discussions with both her and Dr. Goddell. The main problem with Austin Gastroenterology is dealing with the office and online portal. It is very difficult to interact one-on-one with your doctor due to limited availability and no direct phone numbers or emails. This wouldn’t be an issue if the office team were more competent, but I have experienced incorrect dosages, neglected messages and consistent missed phone calls."
"Very friendly staff! Louise Wilson was awesome! I would not hesitate to see her again."
"Tara Conley listens carefully and spends a lot of time working with me to help resolve my issues. I have never experienced the level of great care anywhere else that I have experienced there."
"Very professional and friendly. Follow up on test results were timely."
"Louise is a very knowledgeable and personable practitioner that takes the time to understand every aspect of your health. Something I especially appreciate about her is that she is very collaborative with her patients and encourages patient participation so that you can develop a treatment plan together."
"Administrative staff, nurses and doctors always courteous, helpful and considerate of the patient's feelings. You don't feel like you are just a statistic to be handled as quickly as possible."
"Great caring people work here. Professional and friendly."
"Dr Long is very professional and shows compassion for my concerns. I am completely happy with the level of care that Dr Long, the nurses, and the front office staff have provided. I would definitely recommend Dr. Long to my family and friends."
"Louise was phenomenal, very professional and answered all of my questions thoroughly. Highly recommend."
"Was referred to Dr. Long 4 years ago. He has a great reputation within the medical community and has provided excellent preventive care, diagnostics and treatment."
"I have been struggling with lots of digestion issues. What I loved is that Ms. Lisa and dr Goodell suggested fodmap diet before doing any other procedure. I m glad they suggested this diet. I feel much better and feel like a human again. Thank you all"
"Dr Long's office is first rate starting with the office manager. My appt was scheduled for the wrong date, either my mistake or the lady I spoke with. In any event, Dr Long's office manager put me on a waiting list and got me in the next day. Dr Long was very good at listening to my issues and wasn't in any hurry to do unnecessary procedures, which I greatly appreciate. He explained what he thought we should start with (an antibiotic) and go from there. Dr Long's nurse was so helpful in getting the prescription filled for me. She was a true lifesaver. I'm due for a colonoscopy this year so I'll be back to schedule that with Dr Long. I wouldn't consider going anywhere else. Top notch organization at the Cedar Park location. Five stars from me."
"I would recommend Austin gastro to anybody looking for great and friendly doctors and staff. Mike Shaw native Texan"
"AH-Mazing! Lyndsay Solimine is absolutely AH-Mazing! She is very personable, knowledgeable, and detail-oriented. I highly recommend her!"
"DR. SINGH IS ABSOLUTELY TERRIFIC! Everything about the Cedar Park office is very comfortable, professional and patient focused."
"Awesome team members very friendly I would recommend this location"
"This is one of the happiest offices that I’ve ever visited. Happy is great but coupled with efficiency this office and the visit in view was awesome."
"They are wonderful here."
"Dr Singh is patient and kind and listens. The staff is great"
"What a great experience! Dr. Singh really took the time to explain things to us We felt so much better about my son's situation"
"It was so very nice to see you again. Thank you for being so nice with the prep and the information of what to expect the day of the procedure. It was especially great to send me a letter that it was time to get the colonoscopy repeated. You are a wonderful doctor and I just love your blue eyes. Thanks and you will see me soon."
"Very polite and professional, I was afraid to go but went and Dr Singh was awesome."
"Very professional indeed and thorough. Convenient location also. Dr. Singh is a good Doctor, compassionate, considerate and knowledgeable."
"I appreciated the time that Dr. Long took with me and how he explained clearly what was going on with me when other doctors did not take the same time and consideration"
"Dr. Singh and his staff were immediately welcoming, informative and very helpful! First visit and I’m already hooked!"
"Very nice staff. Dr. Godell spent time with me and explained everything. Very satisfied with visit. Would reccomend facility and Doctor to others."
"Dr. Godell is an outstanding physician. I have been seeing him for years. He always takes a great deal of time discussing my medical concerns and shows a genuine concern for my care. He is a very kind, caring doctor with in-depth knowledge and experience in his field. I trust him very much and am so thankful he is my gastroenterologist."
"On time, NP Louise Wilson is extremely knowledgeable and has a great bedside manner. "We're" still trying to figure this ailment out, but I have total confidence."
"Dr. Long is amazing! I've been suffering from gastrointestinal problems for 12 years. None of the past clinics or doctors ever gave me a fix that lasted more than a few days. I'm so glad that I finally went to the experts at Austin Gastroenterology! Dr. Long listens, treats you like family and will not rest until he can find a long-term plan that works for. If you're suffering from gastrointestinal issues, please go to Austin Gastroenterology and ask for Dr. Long. It's changed my life FOREVER for the better!"
"Everyone was nice, efficent, and knowledgeable. I would utilize this business again."
"Highly recommend Dr. Singh. He was very personable and warm from my first appointment, and made me feel comfortable instantly. It was evident that he cares immensely about his patients. He’s one of the best Doctors I have encountered!"
"Real nice folks, very competent at what they do.."
"Professional, friendly and thorough."
"Dr Singh was professional and compassionate. I felt that he was very knowlegable and I was confident in his ability to advise the best treatment for my condition."
"I have great confidence in Dr Long’s care and treatment decisions. He is informative in a way I can understand and I feel he has Great knowledge in his field."
"Doctor was great, listened to our concerns and to what my husband wanted. He's working with us to keep him safe and comfortable!"
"Dr Singh is Very professional and pleasant. Listens to my concerns and makes me feel comfortable in our discussions."
"I just started the process of my procedure. So far the experience is good. Very professional team."
"These guys really care and give excellent detail on what is going on with your body and what treatment is needed. Quick and courteous appointments."
"I am very pleased with Dr Singh and care and details he provides."
"Dr Singh is very knowledgeable and ready to talk about my problems."
"There's not a lot to say. It's a doctors office but not one of the ones you hate to goto. I thought the front desk was very pleasant and my doctor was very nice."
"Great! Thank you Louise for all the specific details . I appreciate all your patience"
"This location is a very nice, new looking building and office. It was easy to find and nice and clean inside. The staff at this location is super friendly and personable. Dr. Singh is a very pleasant man who gave me a lot of good info on what to do to help ease my symptoms. He told me to call if I need anything and to update him on whether I'm doing better, worse or the same. I will definitely recommend him to family members."
"Very professional and we’ll run. Appointment time was met. Dr. Singh is great. Highly recommend."
"Extremely Pleasant considerate people"
"Dr. Long was very helpful with explanations and helping me feel comfortable with my test results."
"Dr. Singh was very personable and warm. Thank you for your patience and great bedside manner!"
"Always very professional and everyone there genuinely cares for their patients ☺️"
"Very nice staff, well informed and willing to help at every turn. I would definitely recommend to anyone who is having GI issues. Very professional ."
"I liked the attention and answered all my questions I recommend them are very serious and professional doctors"
"Great doc! Friendly. Listened to my concerns. Knows a lot about gastric bypass surgery. I've seen plenty of other GI Docs and all of them were clueless."
"Very nice and thorough."
"I have been twice so far and am very happy with the care received from Dr. Godell and his NP Lindsay. All the staff is very friendly and helpful. I highly recommend this group and Dr. Godell and Lindsay!"
"I have seen dr. Chad long andLouise who is a nurse practitioner for Dr. Chad long numerous times. I have been very happy with both of them and the help that they have given me ."
"Dr. Under Singh has the perfect combination of expertise, compassion and bedside manner. He talks TO me, listens to my concerns and always makes me feel cared about. He speaks in laymen’s terms in a way in which I feel informed yet not talked down to. I would recommend Dr. Singh without hesitation. You could do no better when looking for a Gastroenterologist in the Austin area."
"Dr. Singh has been wonderful. Took his time to explain everything. Very patient with questions and concerns. He made us feel like we were his only patients. Reception staff was great. Check in was easy. No waiting. Check out was easy. There was a ton of information but explained thoroughly. Very enjoyable visit. Would highly recommend!"
"Don't let the hat fool you, what a great doctor! He took the time to answer my questions and educate me. He was very knowledgeable. Most importantly, I feel he cared about my health, which can be rare these days. I am grateful to have him for my GI doctor!"
"I’ve been a patient of Dr Godell’s for approx 10 years, and wouldn’t consider going to another gastroenterologist. Dr. Godell has a calm and caring manner and he has helped me through some traumatic gastro issues over our time together. I had a problem getting messages to him about a year ago, but he has taken care of those problems with his staff. My last visit a week ago, made me feel as if the staff has had some good changes made, and are now also kind and caring, just what I expected! With so many offices, and Doctors, I believe just about anyone would find their perfect fit here."
"40 minute wait. Everyone was very nice. Dr Singh was very professional and covered my options."