Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for UG Bountiful, UT
"Complete respect and concern for my care"
"Spent time with me and listened well. Thorough consultation by Melissa was appreciated."
"This was a first visit. The office staff was friendly, and Dr Todd was thorough and efficient. I thought it was a good experience for a surgery consultation."
"Check-in was timely. Stephanie was sweet, kind and gave me a chance to ask questions. Wait time, between waiting room and room time was about 35 to 40 minutes. I feel that’s a little excessive, but was OK with it because I had nothing else to do."
"Utah Gastroenterology in Bountiful is amazing. My husband started seeing Dr. Moore for a serious disease. He took immediate action in getting my husband to a U of U Hospital specialist. He has taken care of him until this appointment. His staff is so responsive, helpful, empathetic and kind. Drew and Stephanie have gone above and beyond. Thank you to everyone at this office who has helped us navigate my husbands situation."
"Knowledgeable, professional, and friendly!"
"Very helpful with getting my stomach issues taken care of. Melissa is the best."
"The in processing was well taken care of. Very kind at the front desk, the nurse getting all of my information, everyone in the surgery room. I’m grateful for the care that was given and kindness I was shown. Everything went well. My meds that were prescribed, were not at the pharmacy. So I need to contact someone and get them so I can start getting things better."
"My questions were answered with kindness and the assistant helped Put a reminder to take the medication on my phone."
"PA Brooke Jorgensen was very professional & at the same time friendly, helpful & reassuring. She is very knowledgeable & thorough. She explained everything clearly. I feel she has my trust."
"I really enjoy with PA Melissa."
"I have always felt like my concerns have been explained and what causes the issue. Highly recommend this place."
"Friendly, cooperative and concerned about patients welfare."
"I’ve been going to Utah Gastroenterolgy for years. Their patient care and follow up are great!"
"Always a smooth experience! Loved Bridget, great job on the IV, and made me feel comfortable and welcome."
"They were great and explained my results in English."
"Dr. Canale, Melissa, Brinley, as well as the whole staff, are such capable, caring professionals!! I would highly recommend them to anyone seeking care with their medical needs."
"Utah Gastroenterology, mainly the office were so helpful. They were able to get my son in to see Dr Yamashito. She was very kind and open to suggestions. She talked with Dr Moore about a good plan of action."
"Very helpful and professional."
"Very quick, courteous & professional"
"My thoughts are too complicated on the matter."
"I always am treated with great care!"
"Endoscopy not required"
"I have cycle Vomiting Syndrome 🤢 they help me out with different test to try to help out with other stomach problems and very willing to help. Kind working souls"
"Very professional doctors and staff. They take the time to listen and answer all of my questions. Highly recommend."
"The entire staff was very helpful, friendly and took an appropriate amount of time to make sure I was thoroughly informed and comfortable pre/post procedure."
"No wait quick review colonoscopy scheduled"
"Very happy."
"Melissa and all the MA's are awesome. These folks really care about you and your health."
"I talked with the pa on Phone and it all went well and she got everything taken for me. Thanks again."
"From pleasant office staff at very early in the morning; the patient and knowledgeable nursing staff to Dr Moore taking the time to answer questions before my procedure, I had an optimal experience."
"What pleasant and helpful people here! Everyone is cheerful and patient and concerned about your care."
"Requested that I stop dairy use, while waiting for results of blood labs..."
"My main Dr I’d Doxey and on my follow up appointment I met with Dr Yamashiro. Everyone was very professional and we had good communication. Everything was explained to me so that I could understand. Thank you team."
"Very friendly staff. Thorough with questions and answering mine."
"My experience visiting Utah Gastroenterology was very pleasant. Under the circumstances of my visit, the staff and Melissa Yamashiro PS--A made me feel very comfortable in asking questions that I had. She was prompt and she was so very kind. Most Dr.'s use their medical terminology leaving one to feel a bit lost. Although having used the correct terminology to describe my condition she also "dumbed it down" for me to be able to fully understand the situation at hand. Thank you, Melissa!"
"The staff is very friendly and helpful."
"Melissa was very thorough, kind and knowledgeable."
"Good place to go for stomach issues. My PA listened and took time to explain my issues and how to help them resolve. The only thing that I wish is after I had come out of my endoscopy I wish the doctor had taken a little bit more time to explain to me what it means to have an ulcer what it would feel like what I could do to help the pain go away. It felt a little bit rushed and I was still groggy so it took me months to realize that there was actually medicine I could’ve been taking to relieve some of the pain."
"Great staff who know what to do and how to make the patient comfortable and confident in the service they are getting."
"I am glad to be a patient of Dr Doxey and his wonderful MA, Melissa and Office Manager, Stephanie. This last appointment I saw Melissa and prior to my appointment I had lab work done. She asked me to try a medication and let her know if it helped. I know when I call the office a response will come the same day."
"Really liked Melissa. Still waiting for an appointment for a scan."
"The PA I met with was very knowledgeable and listened to my concerns. I didn’t feel rushed and she helped me understand what may be happening, where to go from here and make a treatment plan to get feeling better. My husband also goes to this same office for his severe Crohn’s disease and is very well taken care of by staff and Dr. Canale. They are great!"
"Don’t put off seeing a G I doctor because you think you’ll be uncomfortable. They have a very professional and humorous approach in helping you with your problems. My daughter has also gone to them and she was really nervous."
"Very informative and professional. Very knowledgeable on the subject matter."
"The Dr.’s I talked with were caring and kind and I felt very knowledgeable in working with me and what iI was going through."
"Very pleasant personnel and a welcoming atmosphere and office. I got my appointment wrong and they still work me in just for my evaluation and I appreciate it so much!"
"So far so good. Haven't had the procedure yet"
"Quickly done, no after surgery trouble."
"I was recommended to Utah GI by CareNow for severe stomach issues and I saw Melissa, who was absolutely amazing. Her bedside manner was great, I felt understood and she explained everything in ways I was able to comprehend, even in my despair. I was extremely anxious over the appointment and she put me at ease. I went back a second time, which was short notice for urgent pain, and they were able to get me in SAME DAY. They really worked with me and my insurance for short notice, urgent procedures, especially Haley in scheduling. She was able to get me a procedure for a colonoscopy and EGD test within 2 days! I couldn’t be more grateful for this office and all their compassionate staff members. Highly recommended! Thank you!!"
"I met with Dr Doxey's assistant Melissa and she was great! I felt very comfortable talking with her about, you know, all the uncomfortable things you have to talk about with a Gastroenterologist! Ha ha! Everyone was very kind, comfortable and understanding and my appointment went really well. If you are nervous about going to the Dr to talk about your embarrassing or uncomfortable butt problems don't be! Make an appointment and go see someone at Utah Gastroenterology. Everyone I talked to there was fantastic!"
"Dr. Moore and the nurses were awesome. Best experience at the hospital."
"Utah GI team is beyond fabulous! I see Dr. Doxey & Brinlee, they are the greatest! So understanding, patience, kind, loving, they listen to all my questions, concerns & have NEVER made me feel unimportant or that I was wasting their time. When I first come to the clinic I was in really bad shape, it was pretty scary for me & my family Dr. Doxey & his team saved my life! The past 6 years have been rough but so do able with their help. We can't say enough about Dr. Doxcy, Brinlee & the team!"
"I had a telehealth visit and this was probably the easiest appointment I’ve ever had an awesome PA that did the appointment at Utah gastroenterology it was probably the quickest appointment I’ve ever had but very thorough."
"I already sent my soon to be son in law to see Dr. Moore that is how good I think they are.."
"We’ll organized and caring. The only negative thing about the experience is the redundancy in the information gathering. It would seem possible that as info is entered at one stage that the info would be accessible to others along the information trail. There should be no need to ‘gather “ the same exact information three or for times in one encounter. Computers are there to save us steps…not multiply them through redundancy."
"There was very little wait time to see the doctor. Py issue was diagnosed accurately."
"I would recommend this facility to anyone their excellent staff, great doctors , clean establishment , makes this an all around great experience"
"My experience at Utah Gastrointerology could not have been better. I felt heard and subsequently cared for. Every step of the way I was invited to ask questions, listened to and never felt rushed. Great experience."
"Dr. Doxey with Utah Gastroenterology has been my G.I. Dr. for years. Dr. Doxey takes time to answer all my questions and fully explains procedures and results! He has great bedside manner and is very easy to talk to. I fully trust Dr. Doxey with my and my families GI care!!"
"Doctor David Moore is very personable. When. You have surgery or cancer checks for a colonoscopy you can be sure you are in good hands."
"I am so lucky to have a doctor like Dr Moore as my doctor. He listens to me, reassure me and give me the advice I need. I feel so well cared for. I truly appreciate everything he’s done for me. He is very knowledgeable with a great bedside manners. I’m so grateful for him and his excellent PA Melissa. They both care SO MUCH about their patients and go above and beyond to change and save lives."
"Dr. Canale was wonderful! After 15 years of struggling with bowel problems, he diagnosed me properly and the treatment is working great! Thank you so much!"
"Dr. Moore and the staff are great to work with! They are very attentive and get to the root of the problem and fix it all while keeping aware of different options and formulate a plan to help you succeed in treatment!"
"I have been seeing Dr. Moore for a few years now with a chronic and severely not fun bowel condition. He has run a number of tests on me and performed two colonoscopies during that period. We have the problem under control now, and the next step is to try to figure out what the underlying condition is so I can stop taking medication for it. I am pleased beyond words that the condition is at least controlled, it was very seriously impacting my life before I saw Dr. Moore, and he had it stopped with medication within two days. He is very knowledgeable, excellent bedside manner, and the two colonoscopies I have had from him were dramatically less burdensome than the first one I got about eight years ago from another doctor."
"My experience with Utah Gastroenterology has been the best medical experience I have ever had. I feel like Dr. Moore really listens to me and tries to find answers and solutions. I feel like a valued patient, which doesn't happen with every doctor."