GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Getting an appointment took months to get. I needed to switch my care from Swedish to Overlake. Enjoyed my doctor and hope making a appointment will be easier in future"
"My experience @WAGI was exceptional. I marvel at the level of customer service I found there. My doctor and her support staff were professional and caring. My only complaint is that when I went to their lab, it was inexplicably closed."
"Seen promptly. N.P. Listened well, asked pertinent questions, came up with plan of action for my symptoms. Easy to communicate with and comfortable with plan."
"Staff was very attentive. I felt my PA was truly interested in better understanding my situation and helping think through next steps. I left feeling very informed."
"Remote visit "worked" flawlessly. Communication with Ms Liu NP, regarding medical history and current status was pleasant, comfortable and thorough. Kudos to all who made it possible."
"Great experience! The entire medical team whom assisted with my procedure were professional, courteous and very accommodating! Dr Kulkarni was awesome!!"
"I recently visited the Gastroenterology department at Bellevue for the first time. I felt extremely unsure due to my limited English. As it turned out, I was worrying for nothing. The friendliness and willingness to help, combined with professionalism and kindness, absolutely reassured me. They immediately provided me with a translator. It is important for me to understand everything well, especially when it comes to my health. We had a great dialogue. I am very satisfied with the patient care at this clinic."
"My appointment was for consultation regarding my anemia issue. My interviewer was friendly and business like. Questions were asked to get a better idea of what was going on with my health. Options for treatment were discussed and a plan was put forth that I feel will lead to a successful treatment."
"She was on time and very professional. She was able to do her job while being personal and friendly. She was also very informative while taking my wants and needs into consideration. I would highly recommend them..."
"I appreciate Dr Kang, he doesn't give up on trying to solve my problem But i have called three days in a row and no one has called me back the medicine Dr Kang gave me cost too much and i just want an alternative but cant get a call back"
"My family & I have been with Dr. Kang for many years. You couldn’t find a more knowledgeable or kind & caring doctor than Dr. Kalle Kang. I hope he’s around for many more years as I don’t know what we’d do without him !"
"I trust Dr. Selinger completely with my care for both my endoscopic & colonoscopies care. She is easy to talk to & she really listens. She explains everything so that I understand completely. She discovered that I have Barrett’s Esophagus in 2003 & has managed my care so that the initial diagnosis of short segmented Barrett’s has remained “short segmented” and has not spread higher up my esophagus or worse became cancerous. She has also been vigilant on removing the polyps that grow in my intestinal track. I would rate her as a strong 10+"
"I got what I needed. Professional, knowledgeable and caring. Also my blood pressure did not shoot through the roof because of the terrible traffic. It was an excellent visit."
"This gastroenterology center has very professional physicians, sharing empathy and asking bright questions to their patients. Their medical and preventive advices are always valuable and appropriate. I highly recommend this place."
"Dr Kalke Kang is one of the most amazing Dr's I've experienced. A consummate professional,kind & has a great since of humor. Made me feel comfortable & made it seem like there were no stupid questions that could be asked. He's not a 10... he's a 15 on the high scale!"
"Overall a positive experience. All personnel was friendly and proficient. Just three minor gripes. 1) Prior to the procedure the office over-communicated. Paperwork, sample paperwork, confirmation in email, text, snail mail, and via phone call. There was so much duplicate paperwork and communications that I started ignoring it. 2) During a phase during the "Covid time" when even our state was 100% open again, my spouse and caretaker was not allowed into the office. I would have understood a year ago, July 2020, but July 2021? 3) Early on, the staff tried to convince me to have a second procedure since I was going to be coming in for a procedure anyway. It was deemed unnecessary, but I was charged for their effort to sell me on the second procedure. Come on!"
"I love my gastroenterologist Dr. Rees Lui. She’s competent, calm, and she listens. I’ve been going to her for my routine colonoscopies and recently needed more direction. Happy to give glowing thumbs up! Also P.S to the staff that do all the front work ahead of time. Great team!"
"My appointment was by video call. Very easy to do. Doctor arrived early and was very knowledgeable. Had good suggestions and am setting up in person visit. Very satisfied"
"I chose a virtual session with Jennifer Fijor, ARNP. From making the appointment to actually visiting with Jennifer, everything was professional, easy to access, thorough, efficient. Followed by complete summary/medical history of our session. Jennifer made me feel important and special. Thank you Jennifer."
"I wish your direction had mentioned you were at Overlake Hospital. It would have been so much easier to find!!!!!! Once I got there my experience was great. Everyone was cheerful and helpful in explaining the procedure I'm going to have."
"They have been an amazing team, always there when you need them, besides focusing on any issues or illnesses they also show great care for you life outside the office visits and are a passionate team when it comes to helping! In my eyes there is no better Dr. and team to go to."
"I had a pre-procedure with Jenn by computer. I enjoyed the fact that I didn't have to travel. I found Jenn to be knowledgeable and kind. She gathered all of my information and after contacting my cardiologist will get back to me with a date."
"Dr. Rees-Lui was fantastic. I feel very prepped for my procedure, she had great answers to my many questions, and she showed a lot of empathy and kindness. Thank you!"
"Washington Gastroenterology staff and doctors are caring and professional. They provide thorough and easily understandable information regarding health issues and have done an excellent job maintaining the care and safety of their patients during the difficult COVID situation."
"Overall a positive experience. All personnel was friendly and proficient. Just three minor gripes. 1) Prior to the procedure the office over-communicated. Paperwork, sample paperwork, confirmation in email, text, snail mail, and via phone call. There was so much duplicate paperwork and communications that I started ignoring it. 2) During a phase during the "Covid time" when even our state was 100% open again, my spouse and caretaker was not allowed into the office. I would have understood a year ago, July 2020, but July 2021? 3) Early on, the staff tried to convince me to have a second procedure since I was going to be coming in for a procedure anyway. It was deemed unnecessary, but I was charged for their effort to sell me on the second procedure. Come on!"
"Great experience with Dr Georgia Rees-Lui. Georgia is patient (pardon the pun 😊) , thoughtful, listens and is prescriptive. Been in her care for many years and recommend Georgia very highly."
"The Video conference with Doctor Kang was very informative. He answered all of my questions and concerns. He is an excellent doctor with a very good bedside manner. (There was no bed, of course)"
"Every step of working with the office has been fantastic. Everyone who works at the clinic is professional, courteous, and great at putting up with my constant interruptions and questions. The care they provided me was everything I could ask for in a visit to the hospital. I was scared, in pain, and not having a good day but by the time I left I felt optimistic and like I've been given a great game plan. Thank you so much for all of your help and hard work!"
"Washigton Gastroenterology, Dr. Butani, and staff provided excellent car and service from beginining to end. They made it easy to follow all instructions, order the prep for my procedure and to know what to do. Once I was in the office for my procedure, they took excellent care of me, and Dr. Butani performed an amazing job even though my colon was tough to scope. I feel confident for the next time I need to have a colonoscopy."
"This was my first experience with having a colonoscopy and I have to say, this clinic did a great job to make me feel less anxious and I felt supported in the prep work. I received daily phone calls about what steps I needed to take that day in the three day window beforehand and I received a call the next day to check in. The paperwork was helpful and I knew that I could call with questions if I had any. Everyone was very kind at my appointment and everything went well. Thank you for helping me through this process!"
"I am beyond happy with their customer service! Got me in same day after multiple phone calls and run arounds at a different location. I couldn’t get an appt for weeks and I’m in pain. The Bellevue team is amazing and I felt like they truly cared. Thank you Patty for taking the time to get me in and truly showing me you cared. ❤️"
"Dr. Selinger and the nurses are outstanding: professional, caring, knowledgeable. I wish I could give ten stars. I recommend her to all my friends. The best physician!"
"Dr. Butani has seriously given me the attention I needed when another local GI specialist would not. I was having horrible chest pains and my esophagus was closing. Dr. Butani was able to help diagnose this issue and help me work on treating it while in tandem working with my naturopath. I would give him 5/5 stars but his scheduling staff seriously needs to be trained in customer service. It is very evident from all the review below that this is a known issue. My first appointment was randomly cancelled after I made it and they left me a message to tell me it was getting cancelled while they verified my insurance. I had this appointment for over 2 weeks... I basically cried to everyone on the phone and they made it right, but I still do not think it should have happened in the first place. Dr. Butani though is fabulous and I highly recommend him!"
"Positive experience, doctors, nurses and office staff in general were very kind and professional. Thank you for making my procedure less stressful..."
"I received an endoscopy treatment at a Washington Gastroenterology facility in Bellevue. The doctor and staff were professional and efficient. The instruction before and after the treatment was concise and easy to understand."
"What really stood out to me was how pleasant and how well everyone on Dr. Wohlman's team worked together to provide my care. My experience was as a new patient (from Canada), referred by another physician. Scheduling wasn't an issue for me. I was pleased with the service on the phone making my initial appointment, and at reception. The nurse who did my intake was friendly and quick, and the team who took care of me for my procedure was outstanding. My doctor, Dr. Wohlman, was attentive, approachable, and clear. I'm really happy these are the people taking care of my colon."
"I have been a few times for a colonoscopy. Great nurses and doctors are amazing!! They go above and beyond! The staff is well organized. The front staff does their job but there is not much personality there. All and all my experience with them was very good. Colonoscopies are never fun. The prep was much more trouble than the procedure."
"Great nurses and doctors are amazing!! They go above and beyond! The front office staff not so friendly and always problems with billing but worth it to get treatment."
"Dr and facilities are fine. I went to the Er with chest pains. Was referred here for an endoscopy. I was told by a nurse that my insurance would cover it. HOWEVER my insurance Molina marketplace is NOT contracted with Paceline, the company that handles the anesthesia. I am now dealing with a $500.00 bill I was not planning on. My mistake was thinking that when I was told it was covered I assumed the entire proceedure was. You get bills from 4 different entities, who,may or may not be contracted with whatever insurance you have. Its a crapshoot I guess. Don't believe what they tell you,do your own research. I will not be getting a follow-up endoscopy."