GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Disappointed that there was no reminder call or text to remind me of my upcoming appointment. It took a couple of months to get an appointment. Service was good once we got our I."
"The staff at the window was very nice. The lady that took my vitals was nice as well. Then I met Dr. Morgan who was so awesome. This doctor office rocks. I love how professional they are, non judgemental. My only complaint is that I didn't get scheduled for my procedure, I have to wait for a phone call and I don't know how long that is going to take. One more complaint but this is small, she didn't go over any thing about my procedure or ask if I had any questions. She just kinda ask questions about my past tummy problems and family history. She didn't talk much at all. When I got my paper work to check out it said we went over things that we did not. That would be my only complaint."
"Highly recommend this place. The entire staff - nurses, LPNs, doctors, ect are so amazingly kind and understanding and go out of their way to explain everything and order all test needed. It is so nice to find a place that runs all the necessary test to make sure your digestive health is top notch. So thankful for the entire team and their kindness especially when you are nervous and feel most vulnerable."
"They are excellent. I saw Dr Chennupati's NP Faiza. She listened, looked back at my history and scheduled procedure. Everyone I encountered was friendly and helpful...from reception area to scheduling. I can recommend Southeast Texas Gastroenterology Associates without hesitation"
"I felt valued and also cared about. The staff was prompt and very professional. The whole visit was done in a timely manner, also the exam was quick and precise."
"The experience was very pleasant. The staff were very friendly and very professional. The nurse practitioner was very friendly and thorough in looking at my family history and my health history. I would highly recommend this facility to everyone."
"My visit with Southeast Texas Gastroenterology Associates was very nice and efficient. Every member of the staff there is professional and personable."
"Everything went very smooth. I loved the place. Everyone was very friendly which makes you less nervous when at a new doctor for the first time. I was very happy with the whole experience. I will recommend."
"The staff members were all so kind, during the initial visit, time management was great, Dana, my nurse was patient and very sweet, Dr Wied and the OR staff were wonderful. Had an endoscopy and colonoscopy and all went smoothly."
"I feel like I was treated like a king from the start by the receptionist to the intake nurse and Morgan. Y'all have a first class bunch of people; it's almost a pleasure to get sick. Don't think you could do any better."
"My visit was pleasant and went very well. I saw Dr Holland's NP, Jennifer Ishmael, who was very friendly, knowledgeable, and very caring. She listened to my complaint and shared her knowledge as to possible causes. I love Dr Holland but I would see Jennifer again without complaint."
"SETxGI has been my GI medical home for many years. I appreciate their courtesy and willingness to work with my schedule. On my last visit, Jennifer, my PA, patiently answered my questions in detail."
"I saw the nurse practitioner on my first visit and she discussed my upcoming procedure with me. I did not even meet the doctor and I was disappointed in that but she was very knowledgeable and personable. Nice facility and pleasant staff. Cellphones should all be silenced when entering or the reception staff should ask patients to turn off volume."
"We had a good experience. The front staff were helpful and friendly, the nursing staff were wonderful and put us at ease, and we appreciated Dr. Chen's direct bedside manner, giving even bad news with kindness. If you have to have someone peep up your bum, Southeast Texas Gastroenterology is an excellent choice."
"Jennifer was very easy to talk to, great communication, give good advice listen to personal history and experience. In the future visit hope see Jennifer again."
"I have been going here for over seventeen years. Everyone is very caring. Dr. Chennupati found my cancer and has treated me since then. He is a very caring compassionate man."
"DR WIED AND HIS STAFF ARE SIMPLY AWESOME , ESPECIALLY THE LADIES WHO GREET YOU OUT FRONT. VERY NICE AND TOME SHOW GREAT CONCERN. SO BLESSED THE GREAT DR WIED IS MY SPECIALIST. JHL"
"I have been a patient of Dr. Chinnaputti for a long time. I have had nothing but excellent experiences with him. Always listens to everything that I have to say."
"Dr. Weid and his staff were very caring, timely and professional. I had the feeling of being respected and great concern about health condition. Dr Weid was very inspiring and thoughtful in my treatment, condition and my future. 5 Star procedure. To God be the glory."
"First very organized as proven by each employee having their own job to do & doing that. It seems they spared no expense where the care of patients & their needs are concerned. My wait time was very minimal ( nice) & everyone was very professional. Yes I’d recommend them to friends & have done so."
"All of the staff were very friendly and professional. NP Jennifer was great. She took her time explaining everything and answering all of our questions. I highly recommend Dr. Weid and his staff."
"I had a very good experience. The NP was very knowledgeable, nice and just made me feel very comfortable and very cared for. I would definitely recommend this place to anyone."
"The people really good friendly this last app. I got a lot of information, I found out a lot of stuff that i should have found out about way over a year ago 🙃"
"From the front door to the last door, everyone was friendly, pleasant, professional and helpful. Dr. Chen and his staff are new to me. I felt very comfortable here."
"Dr. Barenberg and his staff are kind, caring but professional. I recently had a colonoscopy and the practitioner sit down and explained everything to me and made me feel more relaxed about the procedure. Even the front desk ladies and the checkout lady was so sweet"
"The phone system has much to b desired. Sometimes they never call you and there’s no way to get in touch with a live person. I’ve had to call Sherry to get anything done. She is busy enough without having to take care of rescheduling an appointment."
"Daughter had testing and all went very well, excellent staff. The whole process was very easy and kept us informed through out all aspects, from check in to check out. Would highly recommend."
"This place runs like a well-oiled machine. Definitely the best specialist I have seen! They took their time during the appointment and the office staff were extremely pleasant and sweet. Definitely would recommend."
"Fabulous staff. From reception to checkout. Everyone friendly and helpful. Procedure prep was efficient and thorough. Questions answered clearly. Overall, great visit!"
"The nurse practitioner was very friendly and informative. She explained what was going on with my bile duct and pancreas. I will definitely use Southeast Texas Gastroenter"
"Very pleasant visit. She listened intently and discussed it thoroughly. Every possible senerio. So used to doctors not doing that. It was a surprise. And I appreciate her listening."
"Went in signed in and with in about 15 minutes i was in the back. Maybe 5 minutes went by and Nurse Practitioner came in we talked and i was done. Set up my stuff for procedure. I may have been in ther 45 minutes. It was great."
"One of the best doctor appointment I have ever had! I Learned a lot, was given great guidance on how to treat my symptoms and was advised to stop using any kind of sugar to starve my cancer tumors which I have already started to do! Looking forward to My Next appt!"
"When I first arrived to the facility I had to go and take care of some business. I was told to arrive at 9:30am , so a got there about 8:45 instead . I think we had a communication issue upon scheduling the procedure. My appointment was really at 10:30am not 9:30am so I had to wait a couple of hours for my procedure to be performed. I didn’t go back until 11:30am . I very upset about this , but at the end everything went well and the staff was very professional. I been going to Dr. Holland for many years and he still the same kind , sweet and very informative doctor I know ..I really need to give a loud shout out to Wendy . She went above and beyond to get my prep for me as well as keeping me posted when there was a cancellation. She gave me awesome instructions on how to prepare for my procedure . Thank you all for the awesome service and care."
"I had a procedure which I was nervous about having and the nurses and Dr. Holland were so awesome. They were very informative and kind. Would highly recommend."
"My experience was superb. My procedure performed by Dr. Richy Chen was successful. His bedside manner, knowledge and expertise helped to allay some of my fears regarding the procedure. The prep "sutab" worked perfectly. I highly recommend this physician and facility. Also, the nurses were exemplary!"
"Every staff person that I encountered was helpful, caring and efficient. Exams, interviews and procedures were performed with my care and health the priority."
"I have been seen at the office of Dr J Holland for about 15 years.i have had no problems getting an appointment with this office. The staff has treated respectfully on my visits. The place is clean and bright. A place you want to come to."
"From the receptionist to the nurse practitioner the billing department and scheduling , everyone was very professional and very nice , I always pray that God go before me and surround me with good doctors and nurses and he always come through for me everyone there was amazing they welcomed me , thank you God for always taking care of me"
"It was my first visit to this facility and I found it to be very clean and the staff was super friendly. I saw a Nurse Practictioner and she very informative and answered all my questions."
"The staff were very knowledgeable and kind. They listened to my issues and concerns. I would highly recommend Southeast Texas Gastroenterology to anyone who would ask."
"Very professional and knowledgeable staff!!! All staff acknowledged me as they passed by. Very clean establishment and very aware of Covid-19 protocol!"
"This practice is incredibly busy but I always get a call back. The FNP I saw was knowledgeable & consulted either gastroenterologist when I had a question & returned with a treatment plan. Great communication here."
"The staff in the front are so sweet especially the " GINGER" and the scheduling team..Thank you for keeping me in mind when there was a cancelation. Got me in a whole month earlier.."
"I have been a patient since 1991 after my first liver transplant and in 2017 I needed another liver transplant and a kidney transplant Dr Holland and his staff took my case in his hands and personally saw me through it they have been a true blessing in my life!"
"I love Dr. Chennupati and his staff!! They are so kind and accommodating. Not to mention knowledgeable and thorough!! They truly care about their patient's well-being."
"Morgan was very patient with me… She listened to all of my concerns…She talked to me in a way that I would understand what she was telling me…She talked to my sister-n-law on speaker phone to let her know what we were talking about, so that she would also know…"
"To be perfectly honest; a little over two years ago Dr Holland offered to treat my wife. We made several calls and even drove up to their office a couple of times to try to get an appointment. And still got nowhere. We felt like we were being ghosted. Then in November of last year (11-10-22) we made another attempt and called them. We got an appointment within two weeks and they have been nothing but amazing since then. I think he may have had a couple of bad apples in his staff and finally purged them out. I would highly recommend them now. The nurse practitioner was very knowledgeable and professional as well. We are very pleased. Thanks"
"Arrival time should be at least 20 minutes prior to use electronic check in process. The tablet froze twice and never got to sign in for consent forms had to do at end of visit. Was moved from one room to another. Wait time was more than 15 minutes. And wasn't finished with tablet until provider arrived. Stressful and took time away from providers visit."
"My 1st visit. Felt comfortable and well-taken care of. Everyone up front was VERY nice. Dr. Richey Chen was professional and informative. I'll definitely go back in 5 years."