Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for AG SW Medical Village - Austin
"Outstanding service from Dr Garapati, very knowledgeable, wise, patient, friendly. Also his team is great (assistant Brenda, receptionist Rene). The facility is very clean and spacious, not crowded. The on-site lab has a fast, friendly and very professional service (nurse Belen). I strongly recommend this."
"Dr. Garapati is the best gastroenterologist I’ve ever had! Talk about being an incredible doctor and having the IT factor!
Communication and kindness are two qualities that are very overlooked in most doctors, but these are two of the best traits with Dr. Garapati. He’s so sincere, will listen and understand everything you’re saying, and then will provide his best medical opinion, which has also been wonderful and helped me out so much.
I’ve never felt more comfortable with any other gastroenterologist. Every time I walk out of his office, I feel so relieved and comfortable, and like things are going to be okay, just from how great of a visit it was.
I would truly recommend him to anyone, from the bottom of my heart, not only to get a fantastic medical opinion, but also to be very sincere and honest with you, while still making sure he hears you out completely and makes you feel comfortable."
"From scheduling to my initial arrival to my appointment, Dr Karthiks office was professional and so friendly. They answered all of my questions promptly and it was a breeze giving insurance information as well as the actual appointment. They made me feel comfortable and like they really cared. Thank you for a wonderful experience!"
"The P A is a caring and patient doctor!"
"Very friendly staff, an truly concerned for their patients"
"I have been suffering with dysphasia for several years and was referred to Dr.Garapati by my primary doctor and I have to say I have never been treated with such professionalism as well as have an informative, NO BS doctor that gets right to the point. He answered all questions and concerns and made my treatment absolutely smooth! I have been relieved of my dysphasia with my treatment and feel like a completely different human. I recommend Dr.Garapati to ANYONE."
"Appointment was very thorough and professional. Yulia is fantastic."
"Nice, communicative, and professional staff at all steps if the process!"
"Dr. Paragati is super! Thank you so much for taking care of my mum!"
"Great staff, in and out in no time!"
"I was so pleased. Very patient with me..I had questions and she gave me all the answers."
"EVERYONE AND EVERYTHING WAS GREAT !"
"I was seen by Yulia, bless her heart she was very patient and informative. Although I feel sure she had other patients to see she did not rush, took her time, answered all my questions and explained the procedure, and the process. I would definitely recommend any one who needs this specific help see this young woman."
"I had a great experience at the Gastroenterology. They explained to me that what I am going to go through. They also explained to me why they do it for."
"Updated 9/28/21
After my review, I received a call from the office and was given great information about my health. Then on Monday, I received a second call from the provider to give me more information and answer my questions, to help me understand my diagnosis. This morning, I received a call from the doctor, who went over my health concerns and a plan for treatment, he also explained why my first call was not immediately returned.
I feel the provider has rectified my concerns and am satisfied with their responses.
Asked for a callback from provider. No call back yet. Waiting 2 days"
"Very good experiences there. Very professional."
"Dr. Hsu is a responsible and cares for his patient reliable doctor. He explained my GI issue in details and provided me information how to select the appropriate foods for relieving indigestion. I recommend him to GI patients who need intensive care."
"Very kind and thorough. Would highly recommend"
"Yulia was very attentive and took time to answer all my questions which made me feel important. Thank you Yulia"
"Great people, caring and helpful!"
"Dr. Hsu listened carefully to my concerns. Labs were ordered AND I received a personal call to discuss lab results. Both Dr. Hsu and his staff are knowledgeable and caring. Patients will benefit from his excellent care."
"Yulia Lyuboslavsky is a very dedicated health provider. She listens very carefully, takes thorough notes, and answers all questions. She works very closely with Dr. Hsu. I feel I am receiving excellent care at Austin Gastroenterology."
"They really care for you, like you are family. Love their bedside manner."
"Dr. Pradeep Kumar is very knowledgeable, practical, and straight to the point- in a really good way. I was told by a different doctor that I needed a surgery for an issue I had, he told me that it was unnecessary and ended up treating the problem differently, in. much more practical way. I really appreciate his honesty. Seeing a specialist is never a cheap option, especially if you are like me, paying out of pocket, however, visiting Dr. Kumar ended up saving me much more money, time, and stress, in the long term."
"Julia & Dr. Hsu is thorough in listening to all my concerns. They are in tune with the details of my medical history as well as they are kind & patient. The front desk is also patient, understanding & kind. My recent visit was with Julia, RN,C.N.S. She was excellent in going beyond to further exam me on the puzzling symptoms l experienced. Thank you Austin Gastroenterology! Especially for this location, I no longer have to stress over the travel into the congested traffic of central Austin."
"Great visit. Love Dr Kumar. Fast and efficient"
"Dr Hsu is a wonderful doctor and a great guy - I highly recommend him and the team at Austin Gastroenterology."
"Dr. Hsu and his staff are top notch. Great bedside manner, excellent communication, went above and beyond to be supportive."
"Dr. Kumar is great. I set a pretty high bar for doctors I’ll recommend. He’s the kind of dr who is committed to getting you better. Definitely recommend Austin Gastro."
""I would recommend Dr. Hsu and the staff at this location." They show a great deal of concern regarding my health. Its too bad I can't have them as my primary care physician."
"Was very pleased with Dr. Kumar. He was attentive, informative and very thorough. Can't say enough about the Austin Endoscopy Center. Everyone there was awesome and very professional."
"Dr. Hsu, His staff and all of Team AG are outstanding..."
"I’ve been having Dr Hsu for my GI problems about 20 years. He is very patient and professional, so are his nurses and assistants. They are always very responsive to my inquires and phone calls. I would say that and Dr Hsu is the best doctor I have ever had. I’ve recommended him to some of my friends, and they were all happy with him and had good words about him. I’m strongly recommend Dr Hsu to anyone who is seeking a GI doctor."
"My condition has improved 180% since turning over my Gastro health to Dr. Hsu and working with Dr. Yulia. I actually feel like a normal person again. I've discovered the utmost professionalism, caring, and the best in follow-up care. Dr. Yulia is one-of-a-kind. I wouldn't hesitate to recommend these medical professionals to anyone and do recommend Austin Gastro without hesitation or reservation."
"I highly recommend Austin Gastroenterology and Yulia Lyuboslavsky.
The office staff is amazing and Yulia is excellent at what she does!"
"Professional and informative."
"I had the very best visit with Yulia Lyuboslavsky at the Eiger Rd. location. She is Dr. Hsu’s PA. Yulia took the time I needed to talk about my colonoscopy that I would be doing soon, and several other concerns that I had. She was as sweet as can be and very knowledgeable. I found her to be genuinely concerned and professional. I liked her so much! I wouldn’t hesitate to tell anyone to go and see her; Matter of fact when I got home I called my best friend and told her all about her and that she and Dr. Hsu would be the best people to see. I’m so very thankful that I was referred to them. I have to say that the staff was so wonderful! They hit the jackpot with these great young ladies. Nothing but the best visit I have had anywhere in a long time. Best wishes and many thanks to Austin Gastroenterology!!!!"
"Excellent service, front desk staff was very courteous, the nurse was friendly and very nice, Yulia explained everything thoroughly. Will definitely recommend to my family and friends!"
"I have been going to Dr. Hsu for multiple G.I issues & have done a couple of procedures. I have found Dr. Hsu to be knowledgeable, very patient, courteous & very good communication skills. His office is very clean & his P.A Yulia is also very experienced. I would recommend Dr. Hsu as one of the top G.I specialist in Austin area."
"Julia is education--oriented, focused on individual needs, clear and concise."
"I've been going to Austin Gastro for about 25 years. I've always been happy with the office staff and the medical staff. I get my questions answered and explanations for everything are always provided.
My only complaint is that they are always late. It's not uncommon to be seen an hour after my scheduled appointment time."
"Dr. Kumar saved my life in 08! He is very kind."
"My visit to this clinic was very pleasant. People working there are friendly and professional."
"Doctors and staff were polite, thorough and helpful. They sent me home with all of the information I needed and were very organized. I would recommend Dr. Hsu and the staff at this location."
"I'm quite pleased with Dr Kumar. I've been his patient for over 10 years now. His office is well organized and runs efficiently and pleasantly. I appreciate that he normally takes the time to explain things in a manner that I can understand. I'm very comfortable with his medical skills."
"Excellent service. Dr Hsu has been my doctor as well as my mother’s for over 10 years and always has been the best professional that we could find. My mother has a life condition with her esophagus, Dr Hsu has been an incredible help for her that has allowed to have a very good quality of life. The staff in both of his offices is incredibly helpful. We feel very fortunate of having him as our doctor."
"I was having some medical issues and Dr. Hsu listened to my concerns and was thorough with my medical history. Dr. Hsu and his team are very professional and treat each person with care. I highly recommend Austin Gastroentrology."
"I would highly recommend Dr Kumar. He has a a very calm manner which puts you at ease about a procedure everyone dreads. He takes the time you need to understand the procedure and explains your results after so you understand."
"Very friendly and explains everything about the procedure that your going to have. Even the reception was very friendly and knowledgeable ."
"Was treated courteously, with care and respect. Everything was reviewed clearly and had a chance to ask questions. Very good treatment."
"Dr. Hsu is a very pleasant and caring physician. His staff is excellent. Everything was great except the wait."
"Wonderful bedside manner, pleasant and very understanding."
"I have been seeing Dr. Hsu and Yulia for a long time. I would highly recommend them for any gastrointestinal issues you may have."
"Dr. Hsu is great and easy to talk to. His level of expertise is excellent and he kindly answered all my question. I give him a highest rating of A+ and definitely I will recommend him to other people.
The staff are very nice and make sure I understood everything."
"caring considerate. listens to my concerns."
"Dr. Hsu is the only doctor I trust for GI issues. He's incredibly knowledgeable, experienced and most importantly cares about his patients. Well worth the wait."
"Dr. Kumar and his staff was very welcoming, kind, and understanding. They take note of every detail to better understand your problem.
Thank you Dr. Kumar"
",We saw Dr. Beck she was friendly she listens."
"Excellent & friendly staff. I've had 2 family members see Dr Kumar. Never had 1 issue."
