GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Having worked in healthcare for over 20 years, I'm quite knowledgeable and have pretty high standards. Dr. Sushil Duddempudi absolutely delivers! He bedside manner and thoroughness are so appreciated. His entire office staff are so very caring and responsive. I have been incredibly impressed with my experiences with he and the AG staff before, during and following my procedure. Fantastic doctor! Thank you for your outstanding care!"
"Great staff. Very friendly. If you need the services that they provide, I would strongly recommend this place. No photos, I'm not sure anyone wants to see that."
"Dr Sanaa Arastu team, and the triage Nurse at Austin Gastroenterology (Michelle Prince) are phenomenal they have help me tremendously during my care Thank you so much Michelle for your words of encouragement, help , and support you are awesome. A great place to receive care."
"They were very professional and they were very understanding about the consultation and the process was very informative and helpful for the issues that I was there for and they explained the process very specific and they were very much helpful in letting me know how the process works and I am very grateful and thankful for the time they took to get me ready for the procedure i want to thank all the staff for their professionalism and support"
"Kara Parks, PA, is professional and very personable. I appreciate that she is willing to listen carefully. The reception staff is also courteous and pleasant."
"I had a great experience with all the staff. From signing in to leaving and making another appointment. Everyone asked if I had any questions or concerns and I felt safe to ask them. The PA (I think that’s the title) listened to all my symptoms and concerns and I feel one step closer to healing my gut."
"Arrived at my appointment and receptionist was very helpful and friendly. My PA who I saw for my medical appointment was personable and professional. The person setting up my next appointment was amazing. What a wonderful experience under a stressful medical issue."
"Amanda, the front desk staff is an Angel in human form. She went above and beyond today to save me and my mom. We went with my mom’s insurance transportation for a follow up visit. The driver literally abandoned my handicapped mother in the office for hours. Amanda intervened and made sure my mom was taken home safely. May God bless you Amanda abundantly now and always. Amen. I highly recommend Austin gastroenterology in shoal creek North Austin. The staff are very knowledgeable and helpful."
"Love the staff and office experience…. Highly recommend! My only issue is I had to fill out a pack of information papers as they claimed I had not filled out the info online … I double checked and I never received a link to fill out that info and I always look for those for any medical appt to save time."
"I’ve been at Austin Gastroenterology for 12+ years and they have always been very helpful to me. I would highly recommend them to anyone looking for a knowledgeable and professional gastroenterologist."
"I was waited on in a timely manner and I would recommend Austin Gastroenterologist to anyone who is in of colon cancer check up. Thank you may God bless you all."
"My pre-procedure appointment with the PA Elizabeth was fantastic. She was thorough, organized, knowledgeable and personable. All of the staff was A+."
"Would give you 5 stars, but there is a problem with communicating locations, especially central Austin, Shoal Creek. Had an appt and went to one location...then another and another! Finally arrived after getting thoroughly rain-soaked and wading through a river of water ...all while trying to keep a grip on my cane and my umbrella. Plz take time to explain location directions, specific ones. Be KIND! It's hard when you are older to navigate your system. Great doctors, nice staff. Medically informative. Need help w scheduling follow-thru addresses, locations,PLEASE! Thank you for allowing me to vent."
"My experience with this place (North office) was everything you wish all your medical experiences would be. It was a bit hard to get going with the appointment but once that was set up, the communication was excellent. My pre-colonoscopy with doctor “D” was fine and he answered all my questions and concerns. Directions for prep-days was clear, I do wish that there was a bit more consideration for restricted diets such as vegan, vegetarian and diabetic though. The part I was the most impressed was the day of the procedure. Every single person I encountered once I was “admitted” was kind, caring, professional and down to earth. All women, all amazing. My anesthesiologist literally held my hand until the medicine put me to sleep because she saw I was very nervous. I woke up to a warm smile and gentle words from my nurse. The procedure was done and I didn’t feel thing! No after procedure problems either. I truly hope the office sees this and recognizes my team of professionals, because like I said before, this is what medical care should be everywhere. An additional recommendation to them is that they provide all the paperwork ahead of time: there are documents regarding blood transfusion, power of attorney (living will), and others that are very important and one should not have to be trying to figure out the day of the procedure."
"Excellent communication on all steps of the process from Dr. Consultation, prep directions, day of procedure on each step. The staff at the procedure office were all very professional. Quick results shared in 2 days. I highly recommend Dr. Jangouk."
"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."
"I give thanks for the overall treatment that I receive from Jessica every time I see her. She has a great personality, pleasant to talk to, and takes time to make sure all bases are covered. A real treasure. The above seems to be left from the last time I gave you feedback. So, for my visit on Monday with Katherine you can apply the same response to her. I was very impressed and pleased at her traits as well. I thought she was very thorough. It was as if I was talking to Dr Stassen. I’m happy to see her anytime."
"Love Dr. Jangouk. She sincerely interested in her patients and a great physician. All staff members there were extremely professional, pleasant and attentive. Highly recommend!"
"Austin Gastro team is the ultimate in care and professionalism throughout the 15 years I have worked with them. They are the team my doctors turn to."
"Tara Conley is the practitioner I see on the regular. She provides thoughtful and comprehensive care. The staff is courteous and prompt with follow-through. I highly recommend this practice."
"Absolutely great experience! Terrific staff from the checkin in folks to the awesome nurses and nurse anesthetist to the whole medical team! Very very friendly and professional staff that runs an awesome center. Thank you! Oh, and Dr. Duddempudi was just as awesome!"
"Phenomenal bariatric team. My results are as expected. Dr. Fass is professional and the best at what he does. Post surgery was fine. I had to remind myself that I had surgery. No pain at all afterwards and have lost 55 pounds in 4 months. There is a lot to get used to but the end result is worth it. No more blood pressure meds, no more pre-diabetes, normal sleep, no sleep apnea. Highly recommend Austin Gastroenterology if you are considering this procedure."
"My Vists very informative. You explain everything real well. You ask good questions and listen closely to my answer. You explain everything well and made sure I understood what you were saying. You made my Vist fun."
"Excellent service. Outstanding communication as a PA to patient. A great listener and very organized , prompt and as a new patient to her , I felt very safe and I left the office knowing that I will very well taken care of. Thank you DA T."
"DrJa good is very professional and knowledgeable and makes me feel comfortable although this is the first time ever I have had a female doctor assigned to me to perform a Colonoscopy and Endoscopy. I am really happy with the selection."
"Dr. Jangouk was well-prepared, thorough and professional and had some solid recommendations for the next step. Everyone from scheduling, check-in and the nursing staff were pleasant and skilled at their job."
"I can not recommend Julie Neighbors highly enough. When I come in to visit she always takes the time to thoroughly discuss my condition and explain all options regarding treatment. She is smart and caring, and I am thankful to have met her."
"Dr Chad Long and staff are amazing! They have always taken care of my needs with professional and respect! I would highly recommend them! He figured out my IBS problem right away! I am doing great !"
"Actually the five star review is for Dr Glenn Robinson. It is not a blanket review for all of Austin Gastroenterology. Dr. Robinson has great bedside manner and an excellent doctor. Both my husband and myself have had unsatisfactory experiences with others. We are happy to be patients of Dr. Robinson."
"Dr. Skelton was very knowledgeable and generous with her time. She is a great communicator and she provided a very detailed explanation of my condition. She made me feel very at ease and answered all my questions. I highly recommend her and Austin Gastroenterology."
"I had a telemedicine session with Dr. Ziebert. He has been my GI physician for several years. He is excellent. He clarified issues and as a Pharmacist we could speak using "Medical " jargon. I am so glad he is my GI physician"
"I have been a patient at Austin Gastroenterology For over ten years. Dr. John Zeibert has been my doctor. In each visit Dr. Zeibert has been extremely professional. He listens intently and has provided answers to my questions. I trust Dr. Zeibert to provide knowledgeable, competent care to me."
"I've have seen Dr. Robinson a few times over the past five years. Going to a doctor is never easy even if it is routine. He is genuinely kind and compassionate; takes the time to listen to what I'm saying and never rushes me - I'm that one who does their homework and makes a list of questions. I've recommended him to several of my friends and family who are in need of a physician in his specialty and they have nice things to say about him as well. I highly recommend Dr. Robinson!"
"Dr. Glenn Robinson is the best gastro doctor that I have ever met! He answered all my questions, very accommodating and he gave me hope to get my results get better! My lab work results now are really good unlike before with the help of Doctor Robinson! Thank you so much!"
"The front desk staff was very friendly and helpful, before and after the doctor’s examination. Dr. Ellis put me at ease right away, listened, and gave thorough explanations. I have been a patient for some time and continue to be completely impressed at the professionals in the office and surgical staff."
"I truly appreciate the courtesy and professionalism of Austin Gastro. In my telephone contacts with Marilyn and Lindsay Solomine, they never fail to be helpful, compassionate and understanding. I would also add that I have never been left waiting more than five to ten minutes, if at all. Lastly, I had a knee surgery done by Dr. Steve Wilson that left me in excellent shape. I have already recommended him as a surgeon to several people I know. This is an A+ place for any orthopedic needs. I would return to Dr. Wilson without hesitation. Thank you! Mary Marin"
"Jessica was very professional and helpful. She explained everything and was caring and easy to understand. Took care of all my problems and provided a solution."
"My telehealth appt. with Dr. Ellis was quick and very easy. Dr. Ellis is friendly, knowledgeable and professional. I have recommended him to family and friends."
"Dr Godell is awesome! He cares, he is thorough, and he really wants to work through problems. I have been goin to see him for the last 4 years and have always been happy with my care. His office is also really good about scheduling and helping with Telehealth."
"Okay well I did just have my first colonoscopy ever at this location. I prepped properly and came in on time and was in and out before I knew it. All of the staff were pleasant and by the time I was going for my procedure I felt totally at ease. The trepidation and awkward feeling that you wind up with is completely unnecessary when dealing with people like this. I'm very glad that I went to this location. This is the way all medical facilities should be run."
"My father who is 87 was seen by Kara and she was so kind and patient with him. She evaluated him and gave him a good course of treatment to follow. I felt like he was in very good hands."
"Have seen Dr.Robinson for the better half of almost 20 years. He has always been a consummate professional, and treats his patience with the respect that they deserve. Dr. Robinson takes the time to ensure that all questions are answered and inquires about other Heath issues that at first glance may not seem to be a condition, cause or concern. Knowing that Dr.Robinson has my best health possible for me in his hands, makes for one less thing to have to be concerned about."
"I used to not be able to stomach my stomach but Austin Gastroenterology sure could... now I can! Seriously, Austin Gastroenterology is great. They take superior care of me and they will do the same for you."
"I truly wish more doctors offices provided the level of attention and care that Austin Gastro did for me! They were wonderful! Several methods to communicate and EXTREMELY timely with answers! In a time when I was scared and feeling ill, they were GREAT in assisting me with finding the answers. Ms. Connelly was very attentive as well as Melissa! Highly recommend Austin Gastro!"
"I would like to thank Dr. Ziebert and his staff visits has always been nice I had a appointment but did not have the link I was calling them and he was calling me didn't want to miss the appointment thanks Dr Ziebert."
"Jessica was very professional and helpful. She explained everything and was caring and easy to understand. Took care of all my problems and provided a solution."
"Julie Neighbors was great to speak with. She was very attentive to what I had to say, provided great feedback and explained things thoroughly to me. She was also very compassionate and easy to talk with, and I was very fortunate to have been able to speak to her."
"Dr Ellis and his staff have been very helpful, accommodating and patient. Special kudos to Stephanie for always returning my calls and responding to my needs!!! I highly recommend!"
"In preparation for my colonoscopy I was scheduled for a tele- appointment consultation with Dr. Ellis. Of course it’s 2020, & that morning was having problems with my laptop & internet connection. I was a bit nervous, because I just figured my appointment might be postponed. Then I received a call from Dr. Ellis himself. He helped me get my zoom consultation with him set up, assured me if the video went out, we would continue over the phone. We talked at length about my up coming procedure and what exactly would be taking place. By the end of the tele-appointment I had complete confidence that Dr. Ellis and Austin Gastroenterology would be able to help me . He lowered my anxiety about my upcoming appointment."
"Dr Ellis has been my gastroenterologist for 5 years. He removed my polyps with no side effects. I highly recommend him if anybody needs to get screening."
"The staff has always been very professional and kind. I’ve been a patient of Dr. Ellis’ for approx 15 years, after being diagnosed with IBS, which he helped me get completely under control. Love him! Nice man, Great Doctor! He takes time to listen and talk with you and explain things. He has performed a few Colonoscopies (and will again soon). I totally trust his care, and I highly recommend Austin Gasto."
"Sushil Duddempudi, MD was a very competent and caring doctor. He did a great job answering my questions and putting my mind at ease prior to my procedure. I have already recommended him to a friend and will be recommending him to my husband as well."
"Dr. Robinson is a very caring Doctor. He is very professional and really cares about the well being of his patients. Whenever I ask a question, he breaks the answer down and explains thoroughly in a way that makes me truly understand and I really appreciate him for doing that."
"This was my first tele appointment. Elizabeth Bishop,(Dr.Zieberts PA)was wonderful. She was compassionate, effective and efficient. She was on top of it and covered everything."
"Doctor Ellis is a phenomenal doctor with an amazing support staff. If your looking for a exceptional GI doctor I recommend considering Dr. Ellis and his team."
"Dr. Frank and his staff were very informative and kept me updated with the next steps I needed to take for my out patient day surgery appointment. I recommend Austin Gastroenterology if you have concerns with this type of issue."
"Dr. Robinson is very kind and knowledgeable. You can tell that he really cares about his patients. He took the time to explain everything in great detail. He was patient and answered all of my questions. His personality is very warm and friendly."
"Through the years that I have had medical services from Austin Gastroenterology I have found them to be very courteous and professional. Dr Ellis is an outstanding physician and I consider myself and my family members very fortunate to have him as our gastroenterologist"
"I’ve been of patient of Austin Gastro for many years and have always felt at each appointment they take the time to provide accurate solutions to my issues. Even though my last appointment was virtual Kara was very thorough and attentive."
"I cannot say enough good things about this place. It was easy to get an appointment and the staff was incredibly friendly. My issue was a little complicated but my doctor took his time and explained everything in a way that I could truly understand. He also had an incredible bedside manner made me feel at ease and even had me laughing once or twice."
"I have been going to see Dr. Ellis for 20 years. He is always professional and very pleasant. He is very thorough. I would highly recommend him if you are having any intestinal issues."
"Lindsay is a great listener and seems like she really wants to get to the root of your problems! Most doctors I’ve been to just want to give me medicine to fix my symptoms."
"This Hospital is really nice place, I found it clear, friendly stuff members,nurses Lea, Stephanie and Kristine, I had a Colonoscopy procedure, everyone was super helpful and patience, Dr. Desai was my doctor through this procedure, he did a great job, I was completely ok after procedure 😁, the nurses and the Anesthesia doctor did a great job. Before my procedure they explained me everything in a very understandable way. The AG portal is a great idea because I was able to asking questions through the portal and they always responded in short time 👍 I definitely recommend them."
"Staff is awesome. Always professional, respectful, friendly, & readily willing to provide any assistance needed. Dr. Robinson is fantastic. He readily listens & provides feedback to any questions I may have. I am thoroughly impressed with the services provided by Dr. Robinson & his entire staff."
"Very happy w/ the professionalism of Austin Gastroenterology. The PA I'm working with there, Elizabeth Bishop went above and beyond to research some issues I was having which I found to be extremely helpful."
"Had a televisit appointment it went great, Dr. Was able to prescribe medication, and I am feeling better already. Thank you I was feeling miserable and decided to book an appointment so happy I did! 😊"
"I have met with Kara Skelton on two different occasions. She is very thorough, knowledgeable, and professional. She is also very kind and listens to her patients. I highly recommend her."
"Dr Poreddy is an awesome Doctor. He has helped me with so many problems related to my stomach problems and he also has done my colonoscopy. The entire staff are very professional and always treat me so good. They always run their clinics so well that you aren't sitting or laying there waiting. I would so recommend Austin Gastroenterology."
"I highly recommend Dr. Ellis because he is not only very knowledgeable, he is personable and kind. He has an easy way about him, which makes me more comfortable. No one really likes going to doctors appointments, but the ease in which he communicates and explains makes the visit so much more pleasant. He never seems rushed or in a hurry. He takes the time to answer my questions. These are qualities I don’t often find in a physician so I would say Dr. Ellis is a keeper. Nancy L."
"Everyone was attentive made sure I was ok dr Robinson made me feel at ease. It was a good consider I was nerves. If you need colonoscopy I refer you to glen Robinson he is the best."
"Austin Gastroenterology has been my go-to source for everything GI related from colonoscopies to diseases of the GI tract. Dr. Ellis and his Physician’s Assistant, Kara Skelton, are fantastic. The telehealth appointments are just as productive as in-person visits, and Kara won’t stop until the problem is identified and a treatment plan in place."
"Could not have been better. I’m a new patient and had a face to face on my iPhone. Dr Ellis took enough time to address my concerns and we discussed a plan of action. He was very easy to communicate with and asked at the end of our visit if I had questions about our next step. He had explained all. And by the way, all the ladies I talked with to set up the conference were very helpful. I am very particular when it comes to my medical care. I would definitely recommend Dr. Ellis."
"Dr Robinson was awesome! He made me feel good about my situation! I would highly recommend him. Thank you again Dr Robinson for making my visit very comfortable!"
"Always fantastic care, and have been an established patient for years. Dr. Ellis takes his role very seriously as a gastroenterologist—wears a suit and tie, takes all the time he needs to reassure patients and collaborate to devise an optimal plan of care, and does it all with a debonair smile and big hug. He has performed colonoscopies on both my husband and I as a screening for cancer, and we were both so impressed with his performance, immediate personal delivery of results, and also the level of care and professionalism shown to us by the folks at the procedure center across the street. Do NOT hesitate to establish with Dr. Ellis, even if there is a wait to see him (if possible given your circumstances)—you will not regret it. I am a doctorally prepared nurse practitioner writing this review, and I have very high standards. Thanks so much—"
"I appreciate the option of an online appointment - such a time saver! Kara, Dr Ellis’ PA, was attentive, informative and answered all my questions. Many Thanks!"
"Doctor Robinson is an outstanding doctor who always hears what I tell him. He has helped my entire family through multiple gastrointestinal issues and the entire staff is helpful and very friendly."
"Dr. Poreddy is awesome. He’s very attentive to his patients needs and very thorough. The staff are great as well and very compassionate. I highly recommend Dr. Poreddy at Austin Gastroenterology."
"I am Doctor Godell new patient, he is treating me for a liver infection after 11 days in the hospital which made feel very scary, he is very kind and explicit and always shows a nice smile that makes me feel very confident I already decided that he is and will be my Gastroenterologist, thank you Dr Godell."
"PA Julie Neighbors is thorough, attentive, knowledgeable and, best of all, compassionate. She takes her time and listens. She’s helping me work through some complex digestive issues, and so far, I’m super impressed."
"Dr. Godell and his staff are absolutely impeccable and exceptional with their personal attention to your overall health and well-being. I’m a rather complicated case however, he and his fellow colleague, Dr. Lindsey are meticulous and thorough with brainstorming multiple angles of medications, treatments, exams, recommendations and procedures to encourage you on your road to better health. Even during this stressful epidemic, Dr. Godell & Dr. Lindsey have been so thoughtful and considerate to exceed the normal expectations and provide signature progressive health and patience with their patient."
"It was a pleasure seeing Dr Long. He carefully listened to my issues and provided the medication that brought me immediate relief. He also performed endoscopy on me. Everything was planned and executed well. I would definitely recommend Dr Long"
"I had the best experience today! From check in to check out each person treated me so nicely. At check-in, I had misplaced some of my documents. The office assistant was so nice and helpful and really put me at ease. Next, a very nice assistant took me to the exam room and she was nice too. After that, I met a Very qualified RN to answered all of my many questions. She gave me such helpful information. She really spent a lot of time with me. It is So appreciated. Last of all, at check-out, that lady was also super nice and helpful. These wonderful ladies deserve a Big Shout Out! You guys are the Best!"
"Dr. Frank was recommended to me by a Physician’s Assistant in an ER Clinic in Georgetown. I have been very pleased with Dr. Frank; he is very knowledgeable and personable. Have had colonoscopy and endoscopy with no issues and feel very comfortable with Dr. Frank."
"Dr.Jessica Langston was great in the telehealth meeting. Very knowledgeable, thorough and helpful. Highly recommend! I have nothing but excellent things to say about the entire staff ranging from the people at reception, checkin and nurses, anesthesia, and the skill of Dr. William Stassen that did my procedure was outstanding. If you have any gastro issues this place and the people associated with it are all top notch."
"Fabulous treatment. Lots of special care and concern for my comfort. Waiting room was crowded but chairs were separated by plastic barriers, masks were supplied at the door, hand sanitizing and temperature-taking were required. Dr. Long and his team are exceptional."
"Kara is a great listener as is Dr. Ellis. I’ve never had to wait and she is genuinely interested in my health. I don’t hesitate to recommend both to friends and family."
"Dr. Parastoo Jangouk is a very compassionate and knowledgeable physician. I highly recommend her as she is a very caring physician. She even called me from home during the ice storms in Feb. 2021, since she was unable to leave her home to get to the hospital. She is an amazing doctor!"
"I had a video visit with Julie Neighbors, P.A.. She was very well-prepared for our visit and provided a lot of insight into my situation. She was, of course, limited in terms of doing a physical exam (video visit) but made excellent suggestions about what needed to be done. Best of all, she was very kind and empathetic! Highly recommend Julie & Austin Gastroenterology in general."
"I could not appreciate more the professionalism and competence of Elizabeth Bishop, P.A.-C. After dealing with several issues for many years, I was recommended by Euphora Health to Austin Gastro, as the best place to deal with these issues. After meeting PA Bishop, she gave me new medicine and had me scheduled for care in a few short days. To date, I have not had any issues or flare ups. I would definitely recommend seeing her and Austin Gastro if needed."
"Dr. Ellis is a compassionate physician who genuinely cares about his patients' well-being and health care outcomes. I've been a patient of his for many years now and he is very personable. I highly recommend him for treating G.I. disorders."
"My experience with Dr. Godell and Lyndsay Solimine has been exceptional. I can tell they care about their patients and they have even taken the extra time to fill out some paperwork that I needed for a disability claim. Thank you for caring!"
"As a new patient I had my first teleconference with Dr. Ellis and totally messed it up; however, he and Jennifer walked me through it and were so helpful. As I said I am a new patient with Dr. Ellis I felt completely confident with him. He answered my questions and made me feel very comfortable. I know I made a right decision in choosing him as my doctor."
"Dr. Poreddy is one of the best. He has taken care of me and my husband. His NP Tara was a huge help and so empathetic to what I was dealing with. She was extremely knowledgeable and shared whatever information she could that she thought would help. Diane and Paty are also super great. I highly recommend Dr. Poreddy and Tara."
"The only reason I can't give 5 stars is its difficult to get an appointment when you need one, by the time several months role around you've found another solution. Now, Dr. Long and his staff are tremendous. All professional and caring. Very responsive on the portal which is what I end up using a good majority of the time. Dr. Longs bedside manner is a nice change as you have a 100% of his attention. If you have to have an in-patient procedure, I've never seen a better well oil machine. Dr.Long and his surgical team are top-notch!!!! You would be very fortunate to have him as your Physician, Im a difficult patient but he always smiles and listens. :-)"
"Kara and the nursing staff along with Dr Ellis are of the utmost professionals that I have ever had the pleasure to be treated. I have noticed a slight downturn in the administration staff Of late regarding communicating testing and appointment dates and times. I have reached out to the Office Manager to express my concerns."
"My Telehealth appointment, my first visit with my 'physician of choice' was super. I would, if I could, give the Dr. 7 stars out of 5 for his demeanor and kindness. He refilled 3 longtime prescriptions confirming with me, multiple times, my NEED for a 90 day supply. When the pharmacy had them ready, I picked up two (out of 3), but they were filled for 30 days instead of 90 which gets things uncomfortably out of sequence. I called the nurse to no avail. Finally, a week LATER, I had my 3rd (overlooked Rx), but still stuck in a 30 day preventable error of 30 tabs instead of 90 with the other two. It is a big frustration taking the glow out of an otherwise super pleasant experience."
"Dr. Frank is very thorough, informative, asks questions and listens to his patients....been dealing with pancreatitis complications since 2006 and he has been there every step of the way.....side note, I live 5 hours away and have no second thought on making that trip, now telehealth is making that easier"
"Thank you, I am very pleased with the care you took to respond to my concerns. And thank you so much for turning my negative experience into a positive one. The doctor has eased my concerns about my condition and answered all my questions. I'm looking forward to continuing as a patient with Austin Gastroenterology for my medical condition."
"Doctor Robinson is an outstanding doctor who always hears what I tell him. He has helped my entire family through multiple gastrointestinal issues and the entire staff is helpful and very friendly."
"The practice is well organized,clean, friendly staff and Dr Zieber performed a painless procedure. I opted to have Hiegea instead of traditional prep . No drinking of huge volume of liquid and all that is unpleasant with that. After an hour I was ready for my procedure. Excellent experience !"
"Dr. Ziebert and all his staff are very efficient, caring and professional. Thank you all. Super nice and awesome that Dr. Ziebert makes time to call his patients personally."
"I highly recommend Dr. Robinson. He is professional, to the point, willing to go the extra mile, and willing to discuss questions at length if you have any concerns. He does his practice a great justice when you have to consistently deal with the guesswork and unknown in an industry that is struggling to provide quality of service with respect to novices that seem to be the mainstream offering throughout the medical industry these days, he is thorough, and his experience and expertise show in his abilities to correctly diagnose complex gastrointestinal issues- Once again Highly Recommended"
"I’m relieved to have found a place and doctors that can help me with my problem. From the front staff to the doctors and assistants, everyone is very friendly. Thank you, Jessica L., for making this as comfortable as possible. We’re at the beginning of finding a solution for this painful and very severe problem I’m having. Austin gastroenterology is the key. Again, thank you."
"Jessica was so patient and knowledgeable, discussing every one of my questions and concerns in a comprehensive way. I never felt rushed, and I felt like she was happy to provide personalized care. Huge fan!"
"The office staff are very nice. I have been treated well and I am really glad to have Dr. Stassen as my physician! Great manners and listens very well."
"Last year when i had my endoscopy n colonoscopy they took good care of me. Staff were very kind n friendly. When i woke up they make sure i was comfortable. I recommend this place."
"I've been fortunate to have been seen for many years by Dr. William Stasson, and his PA-C, Jessica Langston. They are part of a really quality group. Along with Austin, AGA has grown much larger, handling that difficult process exceptionally well, and continue to add excellent clinical staff and support personnel. Highly recommended."
"I want to thank dr Ellis and his staff it truly doesn't get better then this the best dr and care I have ever had I have never had such confidence thanks for all you do"
"Dr. Ellis is excellent. He is highly regarded in the medical community. Beyond his knowledge and technical skills, he takes time to answer all questions and address concerns, and is warm, personable with a good sense of humor. As a nurse for many years, I have found that the best doctors are good listeners and are able to empathize with their patients as Dr. Ellis is. I am happy to have found bith him and Austin Gastro. The staff is friendly, professional and follow-up with scheduling and requests, etc., promptly."
"Very professional. They made me feel comfortable as soon as I walked into the place. Once the procedure started, the doctor called me by my name and that made me feel like I was home. I had a fast recovery. It’s been one day since my procedure and I received a call from their office asking if erverything was ok. Yes, I am in excellent condition. Thank you for everything team Alcocer - Maria Romano"
"Dr. Ziebert and his staff took great care of my mom. He was kind, patient and listened carefully to my mom as she explained her symptoms. I never felt rushed during appointments. His staff are great about communicating which I appreciate. I would highly recommend Austin Gastroenterology!"
"My husband and I both get our Gastro check-ups done by Dr. Stassen - he makes the process easy for us both and is very professional - thank you Dr. Stassen!!"
"The absolute best choice I could have made! Dr.Poreddy and his nurse practice are awesome. They really care about your health and is very knowledgeable in the GI system."
"I have no words of thanks or praise to properly express the professional, compassionate care I have always received from the wonderful staff at Austin Gastroenterology. Dr. Alcocer is the best."
"Dr Frank and his team took wonderful care of me from the start of my appointment to preparation of the colonoscopy to the appointment completion. His staff is one of the most highly professional, knowledgeable,and caring teams I have encountered in a medical setting. I had awesome care. If you have any questions they are answered honestly. They are very through in their tasks, warm, kind, and they make you feel comfortable. Dr Frank truly cares about each of his patients. I did not feel like a number but a person who may have been part of his family."
"I have been dealing with horrible cyclic vomiting for the last few years. After multiple hospitalizations and visits to a previous gastroenterologist, I was seeing almost no improvement. After 1 visit to see Dr. Ellis he put my concerns to rest and laid out a comprehensive plan to get me back on track. It may sound like hyperbole but the results were almost immediate and I am seeing improvement for the first time in months. He's also very nice and personable, not at all intimidating."
"I have been going here for years and have never had a bad experience. On the contrary, everyone has been friendly and yet professional, and I’m going there again next year"
"Dr. Sperling is simply the finest gastroenterologist I have ever been associated with. He is extremely courteous, conscientious, and totally professional. His medical staff is also top notch and always a pleasure to deal with. I highly recommend Dr. Sperling for your gastrointestinal medical needs."
"Dr. Stassen has been my GI doc for many years. He has always been extremely thorough and analytical about various issues I have had. He explains in terms I can understand, conditions and cause/effects of those issues which is greatly appreciated. AGI has a comprehensive and competent staff who have been exemplary in scheduling and have always navigated the complicated insurance claims completely on my behalf."
"Dr Stassen and his staff are professional and knowledgeable. He is thorough in making a diagnosis and careful when determining a treatment protocol. He is willing to take time to explain his conclusions and answer questions. Most of all, the entire team have a compassionate concern for the person when treating the body."
"Dr Poreddy is an amazing Dr who may have literally saved my life years ago by finding my Barrett’s esophagus and ablating it before it could have become cancerous. He has a great pt-doctor manner about him and has ALWAYS been very attentive to the numerous on going health issues I have. I highly recommend Dr V Poreddy and his wonderful staff for all of your GI needs. Thank you to the great staff at Austin Gastroenterology - Rachael Provost"
"This team of doctors really care about their patients. Tara Conley has proven that she is dedicated to truly helping the people who come to see them."
"I recently saw Dr Ridgeway for two procedures at Shoal Creek. This was my second time to have Dr Ridgeway treat me. During the consultation, everything was explained in detail; staff were efficient and responsive. The day of the procedure, everything was managed smoothly and with care. Jenny and Marsa patiently explained and confirmed information to me. Afterwards, Dr Ridgeway spoke with my husband about her preliminary findings. Within a few days, AG followed up online and by phone with the results of my procedures. Overall, I was extremely pleased my second treatment at AG."
"Awesome personal care as you go through some un-known procedures. Dr. Zuibert n his P.A. work excellent together as a team. Thank you all so very much. Will Szeneri"
"I really like and trust Dr Ziebert. The office staff has also been very helpful especially with insurance issues. I highly recommend this practice & Dr Ziebert."
"Great experience. Friendly professional staff. Efficient service very clean didn't have to wait long. Would definitely recommend Dr. Sperling and staff and the Endoscopy Center."
"Dr. Kenneth Ellis, MD, and Kara Skelton, PA-C, are great listeners and knowledgeable professionals. I would not submit the care for my condition to anyone else."
"Dr. Kenneth Ellis, MD, and Kara Skelton, PA-C, are great listeners and knowledgeable professionals. I would not submit the care for my condition to anyone else."
"Dr. Ellis and the staff at Austin Gastroenterology are not only highly qualified and professional, but they combine that with compassionate care. Would highly recommend them to anyone!"
"Dr. Frachman is the best! He makes sure you understand the specifics of your problem! The staff at center were also very caring and made this procedure ‘seamless’. And I was not sedated . Thanks everyone!"
"I would recommend Dr. Singh as your Gastroenterologist. He is kind, patient, and caring. Dr. Singh listens to your concerns and he makes sure he has answers your questions. Last but not least he is very informative and very professional."
"Dr. Sperling was helpful in his explanations, painless in his procedure, and caring in his bedside manner. It was my 50 year prize, and I would recommend him to anyone."
"I'm very pleased with Dr. Ziebert and the staff at Austin Gastroenterology. The staff at the medical facility for my planned colonoscopy were also pleasant and caring, everyone I encountered during my procedure also had a pleasant approach and attitude. I recommend this group of doctors to anyone who needs their type of care."
"Every staff member was very professional, warm, and friendly. There process is fast, thorough, and informative. I have had many surgeries and procedures in Austin and Austin Gastroenterology is by far the best experience I have had. Dr. Ellis has a wonderful bedside manner and he and his team has my highest recommendation."
"Dr Craig Lubin is a very fine, very caring doctor. He has taken excellent care of me since my stage IV colon cancer diagnosis in 1990. I stronly recommend Dr. Lubin"
"Dr. Ellis has been my doctor for many years. He is always professional with a caring concern for the patient. Communication is very important to me and one of his best traits. I recommend both he and his staff."
"Doctor Ellis, He did an excellent job on my procedures. He is extremely competent, compassionate and listens thoroughly to the patient. I would highly recommend doctor Ellis."
"The staff was attentive, professional, caring, friendly. Each professsional involved kept me informed of every aspect of the procedure. I was completely satisfied."
"I’ve seen Dr. Ellis for last several years and am so thankful for the care I receive! He is knowledgeable, compassionate and takes time to listen and answer to questions! I would highly recommend Dr. Ellis and give him 5 stars ! His medical assistant is also great!"
"Dr Chad Long and his staff were very professional and efficient. I had postponed my colonoscopy for much too long and was not looking forward to it. They made me feel comfortable and kept me informed at every stage of the process. You definitely do a great job."
"Dr.Alcocer is an outstanding doctor! Very professional, knowledgeable, thorough, caring and compassionate. Very pleased with both my husband’s and my experience with him! The office staff is also very polite and helpful."
"Friendly, efficient staff - I was seen in a timely matter - I felt that the NP & Dr Ellis had thoroughly reviewed my records & answered my questions - It was a positive experience."
"Dr. Ziebert and his staff are fantastic: helpful, kind, knowledgeable and friendly. I didn’t want to get a colonoscopy but feel completely taken care of. I trust them & to me that makes all the difference in medical care."
"Dr. Frachtman is an excellent Gastroenterologist. He demonstrates to his patients that he cares by giving them his valuable time to discuss health issues, explain diagnosis plus procedures and answers your questions. He also gives out important reading materials that pertain to your health. He makes you feel comfortable, not rushed, has tact, educates and is trustworthy. In addition, his staff is very customer service oriented."
"I have had significant gastro issues since having both large and small bowl reactions in 1997. My gastro issues disrupted my daily life and suffered pain, embarrassment and other related health issues for 21 years. Dr. Meyers has done detailed research into the issues that precipitated my surgery & has prescribed medication which has restored normality to my life. Seriously, he is definitely my hero!"
"I am very familiar with Dr. Stassen. His knowledge and way of explaining issues is awesome! The staff are professional and kind. I highly recommend Austin Gastroenterology and Dr. Stassen"
"I have never felt more secure with a Gastroenterology Dr since I started having these problems back in 2007. Dr. Gagneja is great and his staff is top-notch and keeps me informed."
"Had Colonoscopy on Tuesday. Got there at 6:30 and was eating Migas by 8:30. Have several friends who see Dr Ellis including another Physician. They said he was the best. I have to agree."
"Well staffed. Carring nurses. Up to date equipment. I have used this facility 3-4 times and never had a bad experience. Always seems to go like clock work.Easy check in and later out to the car. Will continue to use in the future."
"Dr.Stassen is an outstanding doctor. I would pay out of pocket to see him. He's knowledgeable he listens to his patients and he has a great team if you end up seeing his nurse practitioners or anyone else. My only regret is that he may retire at some point!"
"Dr. Ellis is absolutely one of the most caring and knowledgeable Dr's that our son has experienced for one of his many medical challenges. The personality of Dr. Ellis and his staff is upbeat and comforting. Our family would highly recommend them."
"I have been under care of Dr. Poredy for 10 years. He has been very good and caring doctor. Recently, he went extra miles to call the drug manufacturing so that I can get a huge discount as my insurance does not cover this medication. Thank so much, Dr. Poredy."
"I have a unique issue from gastric stomach stapling done in 1985. I was recommended to Dr. Alcocar by a colleague. He was very proactive in understanding my history, issues and concerns regarding my health. I had my initial consultation and scheduled a colonoscopy and endoscopy with him. It is refreshing to find a doctor who treats the patient based on the consultation to achieve better health. I highly recommend him and his office staff."
"After 2 procedures, soon to be 3, I have no complaints. Wait time was less than most doctors. Professional and warm staff. Dr. Ellis is friendly and explains things very well. A sharp dresser too. :-)"
"I found the office to be professional and on time and helpful with rescheduling dr. Robinson I found to be kind knowledgeable and accommodating very much a gentleman I recommend some highly"
"Dr. Ellis was awesome. I immediately felt comfortable during my visit. I’ve been suffering from GERD for about 12 years now, on two prescriptions and still get chronic acid reflux. I just discovered from my primary care physician that I have Gallstones so I went to Austin Gastro to start the process of an endoscopy. While I trust the firm to help me, I worry about getting enough time with the doctor. The office was very busy and it seemed like a constant churn of clients in and out. I waited for about an hour to talk to the doctor for about 5 minutes. I just hope that I get the kind of attention and care I feel I need during future visits."
"Dr. Stassen is a knowledgeable experienced physician. When I go to him I have total confidence in him. If he can't do it he has a recommendation. Bed side manner is Awesome! you know he is concerned about you. Id recommend him."
"I truly rely on Dr. Ziebert's experience, knowledge, care. He treats me and my husband. The facility is very clean, not noisy. All the staff is professional and take you step by step to provide information and to help me remember what I need to ask. It impresses me that everyone is helpful, and communicate in a simple, helpful manner. Also, I never have witnessed any playing around, nonsense, joking, horsing around. I always ask questions and offer information that I require from anyone that is caring for me. At other offices, (not Dr. Ziebert's facility) staff usually get impatient. I do appreciate the fine care and compassion at Dr. Ziebert's office and outpatient facility. Thank you."
"The conduct of the procedure started right on time and was conducted very efficiently and competently, and the staff was efficient and very pleasant. 5 stars for that. It was annoying to have to spend the time on a consultation where I interfaced with 4 different people and signed countless forms, and I still had to sign a bunch more forms at the clinic. A phone call could have handled that especially since I could have made a recent physical from my GP available. I also did not appreciate that I had to drag my wife along for the procedure although I was cleared to drive home myself. I'm sure this is driven by a desire to limit liability, but it triples the total time I and my wife had to spend on a routine health check."
"Dr. Poreddy is a caring and thorough doctor. He looks at patients as individuals and has really worked with me on helping me with my multiple GI diseases. I highly recommend Dr. Poreddy!"
"Dr. Perrody is a very professional, understanding and amazing Gastroenterologist. I am very fortunate to have gotten him as my gastro. I would recommend him to everyone! Thank you Dr. Perrody!"
"It was an awesome place and I will recommend anyone the staff and the doctor were all excellent the procedure went fine and then the results are even more better"
"I am scheduled for a procedure. The staff is very good. I noticed that they were effusive about the doctor performing the procedure unsolicited. A great sign that the team holds the person in high esteem. The PA was very good and thorough."
"Dr. Zeibert has helped me manage my illness for seven years. Under him I’ve seen a huge improvement in my health and he and his team work tirelessly to make sure I can receive the medication I need the most."
"I truly rely on Dr. Ziebert's experience, knowledge, care. He treats me and my husband. The facility is very clean, not noisy. All the staff is professional and take you step by step to provide information and to help me remember what I need to ask. It impresses me that everyone is helpful, and communicate in a simple, helpful manner. Also, I never have witnessed any playing around, nonsense, joking, horsing around. I always ask questions and offer information that I require from anyone that is caring for me. At other offices, (not Dr. Ziebert's facility) staff usually get impatient. I do appreciate the fine care and compassion at Dr. Ziebert's office and outpatient facility. Thank you."
"My experience at Gastroenterology Clinic with Dr. Robinson Glenn was very good because all personal including Dr. Robinson they helping me very well they concer about my sickness and they going to helping me the best they can as a patient and I recommend this Dr. and personal to everyone they need help like me and thank you very much for treatment me very nice I hope your continue the same as you did in the future."
"Dr. Frank and his wonderful staff from his nurse to the wonderful girls at the front desk are the best!!! They always take time to answer any question and never make you feel rushed, they have never had a long wait to see the dr and are always so nice upon arrival! I would recommend them to all my family and friends or anywho is looking for a GI dr. You won't be sorry!!!"
"The first Doctor in a long time that asked enough pointed questions and actually Listened to the answers. I cannot recommend Dr. Stassen and the team highly enough."
"Dr Fractman seems very competent, but his office is not very accessible. Messages take a long time to be acknowledged. I waited 3 days after being told I would receive a prescription before it ever happened."
"Dr Singh is everything I look for in a Dr. He listens, takes the time in appointments to discuss your concerns, professional, easy to talk to, and compassionate. Great Dr"
"The service was amazing! I felt very comfortable and Mr. Signh was so nice I had zero worries after my visit. I would highly recommend it to someone looking for a good GI!"
"Well, what can I say? 2 years ago I was only able to eat soup and shakes due to dysphasia. Today I am able to eat anything I want. I appreciate this practice finding the medication needed to improve my quality of life."
"Dr. Robinson has done a great job helping me with my symptoms and his staff are very kind. Its obvious that they care and will do their best to fix the problem. I highly recommend Austin Gastro because I've been to a few gastroenterologist over the years, and this place has done the best for me."
"I was so scared going to see Dr. Sperling. Not knowing what was going to be the outcome. Dr. Sperling took the time to really listen to my concerns. He explain everything to where I was able to understand him. I should of gone along time ago because the meds he put me on are working and that is a big relief, because at times I thought I was dying. Thank you Dr. Sperling. Janet Juarez"
"The staff was so kind to me n treated me with concern. The procedure went smoothly and no problem. I did recommend Austin Gastroenterologist to my friend."
"The prep for any such test is unpleasant however the GIclean process prior to the procedure is the way to go. Good job to Dr. Ziebert and his team. Jerry K"
"Great facility, great staff, very friendly and caring services. Dr. Pham is one of the best doctors I've had. Him and his team are great at what they do and they make sure the patient is always well and taken care of. I would definitely recommend Dr. Pham and his staff to my friends and family 😁"
"I've been to Austin Gastro several times. I'm always impressed with the facility and staff. They make an unpleasant procedure more pleasant than you could expect. Always compassionate and friendly. I wouldn't want to go anywhere else. And Dr. Lubin is great. I highly recommend him."
"Dr. Stassen is a consummate professional and and a very caring individual. In a medical situation where most individuals would almost always feel awkward and at least timid, he reduces that anxiety with compassion and information."
"I recently moved from Austin, TX to Phoenix, AZ. Last week I flew from Phoenix to see Dr. Craig Lubin for a bi-annual exam. He has been my doctor since the 1990s and he knows me well. I credit him for saving my life and I do not want to change doctors. I'll fly in twice a year to see him. He's a caring, understanding doctor that listens to you. He is absolutely amazing and a brilliant doctor. I'm sure there are good doctors in the Phoenix metroplex & I'll see one if I become terribly ill & can't fly into Austin. But in the meantime, I will make appointments with Austin Gastroenterology, specifically Dr. Lubin. I would give Dr. Lubin and the AG team a 5***** rating!"
"Dr. Robinson is a great doctor. I have seen him for the past 6 years. In many ways, I can honestly say that his treatment has saved my life. I would highly recommend Austin Gastro and Dr. Robinson."
"Kara Skelton at the Round Rock location was pleasant to deal with, very knowledgeable, and answered all of the questions that I had. A very good and helpful experience."
"Great people at this place to gives you all the care. They are super friendly and sweet. I highly recommend Dr. Inder Singh who has the top of the line Knowledge of anything has to do with gastrology. He is such a great listener and understanding and he will definitely find the Solution for your problem. If he prescribe you medication have faith in what he’s doing because you will get better I promise you. Dr. Singh is not like other Doctors. He is a caring and loving person who cares about you not money. He always gives you the best of what he knows to help you out.Thank you Dr. Singh for everything you did to I get better. You are my angel. God bless you for everything you do."
"I have been cared for by Dr. Sperling for many years & have nothing but wonderful things to say about him!!! First, he is an outstanding doctor, very skilled but does not forget about the importance of how much caring about his patients contributes to health & healing! I trust him & feel blessed to have him as my & my husband's GI physician! Sincerely, Elizabeth VanderMeulen"
"My first visit to this office and a little nervous! But all my fears quickly changed! Friendly service with a smile when I entered, everyone very efficient and professional ! Dr Frank is very friendly and made me confident with the procedures! I highly recommend this Office."
"Dr Pham is thorough, compassionate, and highly qualified in his field. He has treated both me and my husband. I will highly recommend to him anyone who needs to see a gastroenterologist specialist."
"Dr. Frachtman is the best! He takes the time to really get to know his patients, and he follows through to get to the real cause of the most difficult symptoms. He actually found that I had a large kidney cancer, based on very vague symptoms...and saved my life. I trust him so much that, even though I’ve moved to New Orleans, I come back to Austin for each scheduled colonoscopy!"
"Dr Ziebert is my gastroenterologist for last 15 years. He is easily approachable and good listener. He is very thorough in medical management. He is the best doctor."
"Really had a great experience from start to finish. Very professional and organized group. Highly recommend to anyone looking for this type of procedure."
"Dr Ziebert and the entire staff were very polite, professional and courteous. The paperwork process and the procedure was handled very well. I would for sure recommend. Thank you."
"Very sincere about quality of care, bedside manner and concern for my well being! Dr. Alcocer is a wonderful Doctor, his nurse is one in a million as well! I am very pleased with my treatment! Thanks"
"Dr. Robinson is awesome he takes time to answer all your questions. He is very patient and professional. I recently visited his office and he explained the pros and cons on the different types of colonoscopies out there. My opinion he's one of the greatest gastroenterologist in Austin and I highly recommend him. Go visit, you'll see what I'm talking about"
"Very professional and thorough. Staff was warm and friendly throughout. Dr. Ziebert recommended the HyGIea procedure, which I used. It made the difficult prep much easier without having to drink all those liquids the night before the colonoscopy"
"Dr. Poreddy is a caring and thorough doctor. He looks at patients as individuals and has really worked with me on helping me with my multiple GI diseases. I highly recommend Dr. Poreddy!"
"Every visit is very personal and professional all at the same time . Jessica is very informative and up to date in her field. I feel get comfortable talking and sharing ."
"From the moment I was asked to come back, the nurse was very nice and greeted me wit smile, she was wonderful a great point person. My nurse practitioner that saw me a few weeks ago was very theo and ask me a bunch of questions to help me. She also greeted me with a smile, and was wonderful. My doctor, Doctor Long, may have had a bad day when I saw him, he was short and to the point, with minimal questions asked, I thought he could use some bed side manner."
"Dr. Pham is an amazing doctor! I told him my concerns and he went straight to work. He ordered the necessary appropriate tests in a timely manner. I am impressed with his knowledge and professionalism. He listens to your concerns and he eases your mind. I love the fact he has a sense of humor and can be funny at times! I would recommend Dr. Pham to anyone looking for a awesome Gastro doctor that listens to your concerns and addresses them promptly! Way to go add. Pham!"
"Always have a positive experience at Austin Gastroenterology and Dr. Ziebert is the BEST! His expertise, professionalism and compassion makes him a cut above the rest."
"Wonderful experience. My doctor of many years was shad dabaghi. I would recommend him and Austin Gastroenterology company anytime anywhere thank you."
"The staff performed with quiet efficiency and a friendly manner. They keep the patient informed and seem to honestly care about the patient's comfort. Doctor Singh took time to actually communicate. He gives every indication of genuine caring about his patient's health, understanding of their specific medical condition and comfort. My responsible adult was so impressed that he is planning to schedule a long-put-off gastro check with Dr. Singh and Austin Gastroenterology."
"Dr. Ellis is one of the best doctors I’ve ever seen. He listens, considers and then helps you. He’s super intelligent and kind. You can’t ask for more in a docotor. Highly recommended."
"Dr Inder Singh is a excellent, caring and sympathetic doctor.. I am very impressed with his knowledge and he went above and beyond to explain in depth the procedure and the outcome .. I highly recommend Dr Singh for his intense knowledge and empathy towards his patients.. I express my deepest gratitude to Dr Singh.. I felt at ease after meeting such a incredible Dr .."
"Dr. Glenn Robinson was a nice doctor and he was able to explain everything comprehensively. I felt so safe and secured with him and I’m really confident that everything will be fine with the help of him. I’m so excited for the upcoming more sessions with him."
"I had a great experience at Austin Gastro. Dr Poreddy was super professional and personal. He answered all my questions and concerns clearly and thoroughly. He expedited the schedule to remove my source of pain. The staff? They were fantastic. AG is the best!"
"I was amazed by the wonderful people who took care of me. Dr Zeibert is the best of the best. I highly recommend him to the fullest. He helped me so much. I appreciate how he treated me even when I needed to call him after hours. Austin Gasto is a wonderful place to go for your gastro problems. I would not go anywhere else."
"No one hand on the doorknob here. Dr. Ziebert took time to listen to all the issues and address them thoroughly. Surgery was on time and with no complications. He left my family well informed and comfortable with the outcome and diagnosis. I highly recommend."
"I recently had a 3 procedures done by Dr Poreddy. Everything went extremely well. He and the AG staff were very professional and thorough during and in following up to check on my health. I highly recommend Dr Poreddy and Austin Gastro!"
"I have had several procedures with Dr. Lubin and it has always been a pleasant experience. I have never had any problems after the procedures. I would recommend Dr. Lubin to anyone experiencing Gastric problems. Thank you for your excellent service, Dr. Lubin."
"Doctor listened to my concerns address my needs and his office staff was on the ball. Melissa did a great job at getting me in as soon as possible. Very satisfied all the way around with his performance. I will be a client for life."
"Dr. Ridgeway and entire staff were responsive, efficient, professional, and friendly. While this place is a machine, one does not feel like just a number!"
"Very professional all the way through the process. Nurses and staff all friendly and helpful. They make the experience as comfortable as is possible. Highly recommended!"
"This Bee Caves office is the most patient friendly and efficient doctor’s office which I have ever visited. The exam and solution to my problem were determined and resolved very fast."
"I saw Dr. Glenn Robinson for my first ever gastroenterology appointment about a week ago. I was very nervous, but he and his PA, Sheila made me feel so comfortable! I felt like I was truly being listened to. I look forward to being Dr. Robinson's patient for years to come."
"Everything turned out well, and I' m impressed that I have received several follow-up calls from the Staff to see how I' m doing. My husband and I love Dr Stassen: very professional, friendly and courteous. Kudos to the entire Team😘"
"I highly recommend Dr. Glenn Robinson. He explains everything calmly and thoroughly without being impatient or condescending (much appreciated). He inspires great confidence."
"Dr. Lubin has been my Gastro doc for many years. I recently saw him for a check-up and am reminded what a great doc he is. He's thorough, kind and benevolent. He's a good diagnostician which is very important. If you or someone you know is looking for a Gastro doc, I would recommend Dr. Lubin. There is an office at Bailey Square (near 38th street) and also one on Shoal Creek between Steck and Farwest which is also convenient to those who live up North. Thanks! Linda M."
"Dr. Singh is a very compassionate dr, genuinely concerned with the welfare of his patients. I came to his office in excruciating pain and he helped me get the help I need that ended up saving my life. I recommend him to everyone! Also, the nice lady who helped my daughter set up the appointment, Ginger, was incredibly kind. She stayed on the line with my daughter until she had found an appointment for me and listened to my terrible situation. My daughter said all other gastro offices pretty much blew her off, but not this one. The nurse I had was just so/so, but Dr. Singh and Ginger make up for her ten fold. Thank you for taking great care of me!"
"First, I must say that Dr. Pham is extraordinary. I had many questions going into my initital appointment. Dr. Pham took the time to explain the pathophysiology of several GI tract disorders and detail why “my concerns” were nothing to worry over. As a RN, this was impressive to me. Secondly, his staff worked extrememly efficiently to ensure that sceduling of my procedure was prompt. Thirdly, the pre-op and post-op staff were second to none. I found myself laughing and joking with the staff although I had gone into the procedure feeling quite nervous. Laurie (RN at Austin Endoscopy) is one of the most caring nurses I have ever met. Lastly, Dr. Pham took the time to explain his findings after the procedure and answer my questions. I should also add that the staff I spoke with all had all good things to say about Dr. Pham’s attention to detail."
"Ok so everyone dreads the 50 year old colonoscopy. We put it off and hear that the prep is the hardest part etc. I can say that Austin Gastro made this experience easy and really nothing to fear. The staff are all thorough and everything runs so well. It's a well oiled machine. Dr. Ellis is very personable and the nurses are so good at making you feel comfortable and know what expect. Look even the prep was not bad. Colon cancer is preventable and they are committed to helping to prevent it. Great experience and not dreading it in the future."
"I have ejoied being a of dr. Robinson in the Georgetown area I have known him for several years and he's a great doctor I have no complaints against him whatsoever I have told numbers of people about dr. Robertson I hope they would take my advice and choose him as their their doctor of Austin gastroenterologist in Georgetown or wherever they might be in I appreciate the time and consideration he has given me during this time and I hope to continue to have him as my doctor thank you Linda Sharon David"
"Super people and process. Suggestions: (1) Had to talk to 4-5 people in prep visit--I could see the dollar signs growing with every new face. Didn't seem necessary. (2) prep week instructions should include description of what each phase does to the patient."
"I have known Dr. Robinson for over 20 year. He treated my mom first and now he is taking care of me. His bed side manner is more than a 5 Star! He listens intently and cares about your whole being. There are very few doctors left like Dr. Robinson. This holds true for his nurses and staff."
"Extremely professional in every aspect from start to finish. 5 years ago had my first meeting with Dr. Ellis and now 5 years later just the same positive experience. Takes time to listen and answer all questions . I'd give him an them 10 stars if available"
"Everyone that I have interacted with have always been fabulous. Doctor Ziebert has been my doctor for about 17 years. He is the ONLY doctor that has ever called me at home to see how I'm doing. Something so simple can mean a great deal to a patient. I have and will continue to recommend Austin Gastroenterology."
"I have used Dr Frachtman several times over the years to perform a colonoscopy and more recently for an endoscopy as well as a colonoscopy. He is the best. He has always taken care of me and I never experience any post-procedure symptoms. All the staff at the clinic are friendly and efficient. I would not even consider using anyone else."
"I am JoAnn Hitt. Colonoscopy had good results. I am sorry I did not talk to Dr. Long before or after to explain what I was feeling in my lower abdomen. I will not be able to see him until Nov. 28th. In the mean till, the pain is still with me. If I had a chance to speak to him and told him what was going on, I might get rid of this pain. Sorry I was sleeping when he came in. This pain is not my imagination!"
"It was perfect from start to finish. I was 30 minutes late and no one complained. The entire team was friendly and efficient. The anesthesiologist was so compassionent that my wife and I wish that she was a friend. Dr. Frank is a great doctor and I would recommend him to anyone. Tim and Lisa Wright"
"Great communication very knowledgeable and loved that Dr. Singh didn’t make lightly of my daughter symptoms and wanted to run more test to be absolutely sure that everything was ok. Great Dr would definitely recommend 👍🏼👍🏼"
"The folks at AG made this experience pleasant and painless, not to mention the check in process and timeliness of the procedure was right on time. The nurses are very kind and considerate, and Dr. Godell is the best!!"
"Dr. Zeibert has helped me manage my illness for seven years. Under him I’ve seen a huge improvement in my health and he and his team work tirelessly to make sure I can receive the medication I need the most."
"Although it can take some time to get in, I have had nothing but a good experience with Dr Porreddy and his staff. One of the scheduling ladies went so above and beyond for me it brought me to tears. The only reason I'm giving 4 instead of 5 is how long it can take to get an appointment BUT when I'm there I don't feel rushed and they take plenty of time to hear my issues and help to the best of their ability."
"Dr. Robinson's office staff is always very accommodating. There was a wait for my appointment but I did get to speak to the Physicians asst. I am pleased with the care I received."
"Excellent service from start to finish and Dr. Ziebert is awesome. Dr. Z was professional and the staff were very friendly especially at location where the procedure was performed on Shoal Creek. I highly recommend 10 out of 10!!"
"Doctor Singh and staff were great to work with. Painless experience and quick recovery. For being a procedure no one eagerly anticpates, the colonoscopy went far smoother than I was expecting. Really appreciated upfront consult with Doctor Singh as well."
"Austin Gastro made the process of getting a colonoscopy as smooth as possible. So thankful they had the alternative prep; HyGleaCare. It was an easy alternative for my busy lifestyle. I would recommend for those that don’t have time for the traditional method."
"Dr. Inder Singh is great at what he does. I had peptic ulcer problem and I came from ER to his appointment next day, his treatment was very effective. I was able to go back to work next day. I would highly recommend Dr. Singh"
"Dr. John Zieburt is a very professional doctor who gives great patient care. The whole staff at Austin GI office are very attentive and answered all of my questions in detail. Thanks for taking care of me!"
"Dr Ziebert is the best, 5 stars. The Patient Portal does not always work. I sent a message 1/15/18, I never received a response. Communications is difficult, long wait times, not sure if the doctor is getting my messages."
"Thanks for the great service with the way you have taken care of me. I would like to thank you and your team for the great service that I received I would highly recommend you to everyone. Thanks"
"My husband just had his first appt. with Dr. Singh. He is very friendly, knowledgeable, and didn't push unnecessary tests. His office staff is also easy to work with."
"Dr. Stassen is a knowledgeable experienced physician. When I go to him I have total confidence in him. If he can't do it he has a recommendation. Bed side manner is Awesome! you know he is concerned about you. Id recommend him."
4.0
Review from
Google User
Source:
Google
May 25 2018
"The conduct of the procedure started right on time and was conducted very efficiently and competently, and the staff was efficient and very pleasant. 5 stars for that. It was annoying to have to spend the time on a consultation where I interfaced with 4 different people and signed countless forms, and I still had to sign a bunch more forms at the clinic. A phone call could have handled that especially since I could have made a recent physical from my GP available. I also did not appreciate that I had to drag my wife along for the procedure although I was cleared to drive home myself. I'm sure this is driven by a desire to limit liability, but it triples the total time I and my wife had to spend on a routine health check."
"Wonderful doctors and staff, but a surprisingly long (45 minute) delay for my appointment was an unfortunate frustration. Regardless, Dr Ken Ellis is excellent and I would recommend this practice to anyone. Additionally, their online patient portal is easily the most well-designed and implemented that I've seen, as are their procedure preparation handouts."