GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Having worked in healthcare for over 20 years, I'm quite knowledgeable and have pretty high standards. Dr. Sushil Duddempudi absolutely delivers! He bedside manner and thoroughness are so appreciated. His entire office staff are so very caring and responsive. I have been incredibly impressed with my experiences with he and the AG staff before, during and following my procedure. Fantastic doctor! Thank you for your outstanding care!"
"Great staff. Very friendly. If you need the services that they provide, I would strongly recommend this place. No photos, I'm not sure anyone wants to see that."
"Dr Sanaa Arastu team, and the triage Nurse at Austin Gastroenterology (Michelle Prince) are phenomenal they have help me tremendously during my care Thank you so much Michelle for your words of encouragement, help , and support you are awesome. A great place to receive care."
"They were very professional and they were very understanding about the consultation and the process was very informative and helpful for the issues that I was there for and they explained the process very specific and they were very much helpful in letting me know how the process works and I am very grateful and thankful for the time they took to get me ready for the procedure i want to thank all the staff for their professionalism and support"
"Kara Parks, PA, is professional and very personable. I appreciate that she is willing to listen carefully. The reception staff is also courteous and pleasant."
"I had a great experience with all the staff. From signing in to leaving and making another appointment. Everyone asked if I had any questions or concerns and I felt safe to ask them. The PA (I think that’s the title) listened to all my symptoms and concerns and I feel one step closer to healing my gut."
"Arrived at my appointment and receptionist was very helpful and friendly. My PA who I saw for my medical appointment was personable and professional. The person setting up my next appointment was amazing. What a wonderful experience under a stressful medical issue."
"Amanda, the front desk staff is an Angel in human form. She went above and beyond today to save me and my mom. We went with my mom’s insurance transportation for a follow up visit. The driver literally abandoned my handicapped mother in the office for hours. Amanda intervened and made sure my mom was taken home safely. May God bless you Amanda abundantly now and always. Amen. I highly recommend Austin gastroenterology in shoal creek North Austin. The staff are very knowledgeable and helpful."
"Love the staff and office experience…. Highly recommend! My only issue is I had to fill out a pack of information papers as they claimed I had not filled out the info online … I double checked and I never received a link to fill out that info and I always look for those for any medical appt to save time."
"I’ve been at Austin Gastroenterology for 12+ years and they have always been very helpful to me. I would highly recommend them to anyone looking for a knowledgeable and professional gastroenterologist."
"I was waited on in a timely manner and I would recommend Austin Gastroenterologist to anyone who is in of colon cancer check up. Thank you may God bless you all."
"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."
"My pre-procedure appointment with the PA Elizabeth was fantastic. She was thorough, organized, knowledgeable and personable. All of the staff was A+."
"Would give you 5 stars, but there is a problem with communicating locations, especially central Austin, Shoal Creek. Had an appt and went to one location...then another and another! Finally arrived after getting thoroughly rain-soaked and wading through a river of water ...all while trying to keep a grip on my cane and my umbrella. Plz take time to explain location directions, specific ones. Be KIND! It's hard when you are older to navigate your system. Great doctors, nice staff. Medically informative. Need help w scheduling follow-thru addresses, locations,PLEASE! Thank you for allowing me to vent."
"My experience with this place (North office) was everything you wish all your medical experiences would be. It was a bit hard to get going with the appointment but once that was set up, the communication was excellent. My pre-colonoscopy with doctor “D” was fine and he answered all my questions and concerns. Directions for prep-days was clear, I do wish that there was a bit more consideration for restricted diets such as vegan, vegetarian and diabetic though. The part I was the most impressed was the day of the procedure. Every single person I encountered once I was “admitted” was kind, caring, professional and down to earth. All women, all amazing. My anesthesiologist literally held my hand until the medicine put me to sleep because she saw I was very nervous. I woke up to a warm smile and gentle words from my nurse. The procedure was done and I didn’t feel thing! No after procedure problems either. I truly hope the office sees this and recognizes my team of professionals, because like I said before, this is what medical care should be everywhere. An additional recommendation to them is that they provide all the paperwork ahead of time: there are documents regarding blood transfusion, power of attorney (living will), and others that are very important and one should not have to be trying to figure out the day of the procedure."
"Excellent communication on all steps of the process from Dr. Consultation, prep directions, day of procedure on each step. The staff at the procedure office were all very professional. Quick results shared in 2 days. I highly recommend Dr. Jangouk."
"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."
"I give thanks for the overall treatment that I receive from Jessica every time I see her. She has a great personality, pleasant to talk to, and takes time to make sure all bases are covered. A real treasure. The above seems to be left from the last time I gave you feedback. So, for my visit on Monday with Katherine you can apply the same response to her. I was very impressed and pleased at her traits as well. I thought she was very thorough. It was as if I was talking to Dr Stassen. I’m happy to see her anytime."
"Tara Conley is the practitioner I see on the regular. She provides thoughtful and comprehensive care. The staff is courteous and prompt with follow-through. I highly recommend this practice."
"Love Dr. Jangouk. She sincerely interested in her patients and a great physician. All staff members there were extremely professional, pleasant and attentive. Highly recommend!"
"Austin Gastro team is the ultimate in care and professionalism throughout the 15 years I have worked with them. They are the team my doctors turn to."
"My Vists very informative. You explain everything real well. You ask good questions and listen closely to my answer. You explain everything well and made sure I understood what you were saying. You made my Vist fun."
"Excellent service. Outstanding communication as a PA to patient. A great listener and very organized , prompt and as a new patient to her , I felt very safe and I left the office knowing that I will very well taken care of. Thank you DA T."
"Absolutely great experience! Terrific staff from the checkin in folks to the awesome nurses and nurse anesthetist to the whole medical team! Very very friendly and professional staff that runs an awesome center. Thank you! Oh, and Dr. Duddempudi was just as awesome!"
"Phenomenal bariatric team. My results are as expected. Dr. Fass is professional and the best at what he does. Post surgery was fine. I had to remind myself that I had surgery. No pain at all afterwards and have lost 55 pounds in 4 months. There is a lot to get used to but the end result is worth it. No more blood pressure meds, no more pre-diabetes, normal sleep, no sleep apnea. Highly recommend Austin Gastroenterology if you are considering this procedure."
"Dr. Jangouk was well-prepared, thorough and professional and had some solid recommendations for the next step. Everyone from scheduling, check-in and the nursing staff were pleasant and skilled at their job."
"DrJa good is very professional and knowledgeable and makes me feel comfortable although this is the first time ever I have had a female doctor assigned to me to perform a Colonoscopy and Endoscopy. I am really happy with the selection."
"Actually the five star review is for Dr Glenn Robinson. It is not a blanket review for all of Austin Gastroenterology. Dr. Robinson has great bedside manner and an excellent doctor. Both my husband and myself have had unsatisfactory experiences with others. We are happy to be patients of Dr. Robinson."
"Dr. Skelton was very knowledgeable and generous with her time. She is a great communicator and she provided a very detailed explanation of my condition. She made me feel very at ease and answered all my questions. I highly recommend her and Austin Gastroenterology."
"I had a telemedicine session with Dr. Ziebert. He has been my GI physician for several years. He is excellent. He clarified issues and as a Pharmacist we could speak using "Medical " jargon. I am so glad he is my GI physician"