GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Great staff. Very friendly. If you need the services that they provide, I would strongly recommend this place. No photos, I'm not sure anyone wants to see that."
"Dr Sanaa Arastu team, and the triage Nurse at Austin Gastroenterology (Michelle Prince) are phenomenal they have help me tremendously during my care Thank you so much Michelle for your words of encouragement, help , and support you are awesome. A great place to receive care."
"They were very professional and they were very understanding about the consultation and the process was very informative and helpful for the issues that I was there for and they explained the process very specific and they were very much helpful in letting me know how the process works and I am very grateful and thankful for the time they took to get me ready for the procedure i want to thank all the staff for their professionalism and support"
"Kara Parks, PA, is professional and very personable. I appreciate that she is willing to listen carefully. The reception staff is also courteous and pleasant."
"I had a great experience with all the staff. From signing in to leaving and making another appointment. Everyone asked if I had any questions or concerns and I felt safe to ask them. The PA (I think that’s the title) listened to all my symptoms and concerns and I feel one step closer to healing my gut."
"Arrived at my appointment and receptionist was very helpful and friendly. My PA who I saw for my medical appointment was personable and professional. The person setting up my next appointment was amazing. What a wonderful experience under a stressful medical issue."
"Amanda, the front desk staff is an Angel in human form. She went above and beyond today to save me and my mom. We went with my mom’s insurance transportation for a follow up visit. The driver literally abandoned my handicapped mother in the office for hours. Amanda intervened and made sure my mom was taken home safely. May God bless you Amanda abundantly now and always. Amen. I highly recommend Austin gastroenterology in shoal creek North Austin. The staff are very knowledgeable and helpful."
"Love the staff and office experience…. Highly recommend! My only issue is I had to fill out a pack of information papers as they claimed I had not filled out the info online … I double checked and I never received a link to fill out that info and I always look for those for any medical appt to save time."
"I’ve been at Austin Gastroenterology for 12+ years and they have always been very helpful to me. I would highly recommend them to anyone looking for a knowledgeable and professional gastroenterologist."
"I was waited on in a timely manner and I would recommend Austin Gastroenterologist to anyone who is in of colon cancer check up. Thank you may God bless you all."
"My pre-procedure appointment with the PA Elizabeth was fantastic. She was thorough, organized, knowledgeable and personable. All of the staff was A+."
"Would give you 5 stars, but there is a problem with communicating locations, especially central Austin, Shoal Creek. Had an appt and went to one location...then another and another! Finally arrived after getting thoroughly rain-soaked and wading through a river of water ...all while trying to keep a grip on my cane and my umbrella. Plz take time to explain location directions, specific ones. Be KIND! It's hard when you are older to navigate your system. Great doctors, nice staff. Medically informative. Need help w scheduling follow-thru addresses, locations,PLEASE! Thank you for allowing me to vent."
"My experience with this place (North office) was everything you wish all your medical experiences would be. It was a bit hard to get going with the appointment but once that was set up, the communication was excellent. My pre-colonoscopy with doctor “D” was fine and he answered all my questions and concerns. Directions for prep-days was clear, I do wish that there was a bit more consideration for restricted diets such as vegan, vegetarian and diabetic though. The part I was the most impressed was the day of the procedure. Every single person I encountered once I was “admitted” was kind, caring, professional and down to earth. All women, all amazing. My anesthesiologist literally held my hand until the medicine put me to sleep because she saw I was very nervous. I woke up to a warm smile and gentle words from my nurse. The procedure was done and I didn’t feel thing! No after procedure problems either. I truly hope the office sees this and recognizes my team of professionals, because like I said before, this is what medical care should be everywhere. An additional recommendation to them is that they provide all the paperwork ahead of time: there are documents regarding blood transfusion, power of attorney (living will), and others that are very important and one should not have to be trying to figure out the day of the procedure."
"Excellent communication on all steps of the process from Dr. Consultation, prep directions, day of procedure on each step. The staff at the procedure office were all very professional. Quick results shared in 2 days. I highly recommend Dr. Jangouk."
"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."
"I give thanks for the overall treatment that I receive from Jessica every time I see her. She has a great personality, pleasant to talk to, and takes time to make sure all bases are covered. A real treasure. The above seems to be left from the last time I gave you feedback. So, for my visit on Monday with Katherine you can apply the same response to her. I was very impressed and pleased at her traits as well. I thought she was very thorough. It was as if I was talking to Dr Stassen. I’m happy to see her anytime."
"Love Dr. Jangouk. She sincerely interested in her patients and a great physician. All staff members there were extremely professional, pleasant and attentive. Highly recommend!"
"Austin Gastro team is the ultimate in care and professionalism throughout the 15 years I have worked with them. They are the team my doctors turn to."
"Tara Conley is the practitioner I see on the regular. She provides thoughtful and comprehensive care. The staff is courteous and prompt with follow-through. I highly recommend this practice."
"Absolutely great experience! Terrific staff from the checkin in folks to the awesome nurses and nurse anesthetist to the whole medical team! Very very friendly and professional staff that runs an awesome center. Thank you! Oh, and Dr. Duddempudi was just as awesome!"
"Phenomenal bariatric team. My results are as expected. Dr. Fass is professional and the best at what he does. Post surgery was fine. I had to remind myself that I had surgery. No pain at all afterwards and have lost 55 pounds in 4 months. There is a lot to get used to but the end result is worth it. No more blood pressure meds, no more pre-diabetes, normal sleep, no sleep apnea. Highly recommend Austin Gastroenterology if you are considering this procedure."
"My Vists very informative. You explain everything real well. You ask good questions and listen closely to my answer. You explain everything well and made sure I understood what you were saying. You made my Vist fun."
"Excellent service. Outstanding communication as a PA to patient. A great listener and very organized , prompt and as a new patient to her , I felt very safe and I left the office knowing that I will very well taken care of. Thank you DA T."
"DrJa good is very professional and knowledgeable and makes me feel comfortable although this is the first time ever I have had a female doctor assigned to me to perform a Colonoscopy and Endoscopy. I am really happy with the selection."
"Dr. Jangouk was well-prepared, thorough and professional and had some solid recommendations for the next step. Everyone from scheduling, check-in and the nursing staff were pleasant and skilled at their job."
"I can not recommend Julie Neighbors highly enough. When I come in to visit she always takes the time to thoroughly discuss my condition and explain all options regarding treatment. She is smart and caring, and I am thankful to have met her."
"Dr Chad Long and staff are amazing! They have always taken care of my needs with professional and respect! I would highly recommend them! He figured out my IBS problem right away! I am doing great !"
"Actually the five star review is for Dr Glenn Robinson. It is not a blanket review for all of Austin Gastroenterology. Dr. Robinson has great bedside manner and an excellent doctor. Both my husband and myself have had unsatisfactory experiences with others. We are happy to be patients of Dr. Robinson."
"Dr. Skelton was very knowledgeable and generous with her time. She is a great communicator and she provided a very detailed explanation of my condition. She made me feel very at ease and answered all my questions. I highly recommend her and Austin Gastroenterology."
"I had a telemedicine session with Dr. Ziebert. He has been my GI physician for several years. He is excellent. He clarified issues and as a Pharmacist we could speak using "Medical " jargon. I am so glad he is my GI physician"
"I have been a patient at Austin Gastroenterology For over ten years. Dr. John Zeibert has been my doctor. In each visit Dr. Zeibert has been extremely professional. He listens intently and has provided answers to my questions. I trust Dr. Zeibert to provide knowledgeable, competent care to me."
"I've have seen Dr. Robinson a few times over the past five years. Going to a doctor is never easy even if it is routine. He is genuinely kind and compassionate; takes the time to listen to what I'm saying and never rushes me - I'm that one who does their homework and makes a list of questions. I've recommended him to several of my friends and family who are in need of a physician in his specialty and they have nice things to say about him as well. I highly recommend Dr. Robinson!"
"Dr. Glenn Robinson is the best gastro doctor that I have ever met! He answered all my questions, very accommodating and he gave me hope to get my results get better! My lab work results now are really good unlike before with the help of Doctor Robinson! Thank you so much!"
"The front desk staff was very friendly and helpful, before and after the doctor’s examination. Dr. Ellis put me at ease right away, listened, and gave thorough explanations. I have been a patient for some time and continue to be completely impressed at the professionals in the office and surgical staff."
"I truly appreciate the courtesy and professionalism of Austin Gastro. In my telephone contacts with Marilyn and Lindsay Solomine, they never fail to be helpful, compassionate and understanding. I would also add that I have never been left waiting more than five to ten minutes, if at all. Lastly, I had a knee surgery done by Dr. Steve Wilson that left me in excellent shape. I have already recommended him as a surgeon to several people I know. This is an A+ place for any orthopedic needs. I would return to Dr. Wilson without hesitation. Thank you! Mary Marin"
"Jessica was very professional and helpful. She explained everything and was caring and easy to understand. Took care of all my problems and provided a solution."
"My telehealth appt. with Dr. Ellis was quick and very easy. Dr. Ellis is friendly, knowledgeable and professional. I have recommended him to family and friends."
"Dr Godell is awesome! He cares, he is thorough, and he really wants to work through problems. I have been goin to see him for the last 4 years and have always been happy with my care. His office is also really good about scheduling and helping with Telehealth."
"Okay well I did just have my first colonoscopy ever at this location. I prepped properly and came in on time and was in and out before I knew it. All of the staff were pleasant and by the time I was going for my procedure I felt totally at ease. The trepidation and awkward feeling that you wind up with is completely unnecessary when dealing with people like this. I'm very glad that I went to this location. This is the way all medical facilities should be run."
"My father who is 87 was seen by Kara and she was so kind and patient with him. She evaluated him and gave him a good course of treatment to follow. I felt like he was in very good hands."
"Have seen Dr.Robinson for the better half of almost 20 years. He has always been a consummate professional, and treats his patience with the respect that they deserve. Dr. Robinson takes the time to ensure that all questions are answered and inquires about other Heath issues that at first glance may not seem to be a condition, cause or concern. Knowing that Dr.Robinson has my best health possible for me in his hands, makes for one less thing to have to be concerned about."
"I used to not be able to stomach my stomach but Austin Gastroenterology sure could... now I can! Seriously, Austin Gastroenterology is great. They take superior care of me and they will do the same for you."
"I truly wish more doctors offices provided the level of attention and care that Austin Gastro did for me! They were wonderful! Several methods to communicate and EXTREMELY timely with answers! In a time when I was scared and feeling ill, they were GREAT in assisting me with finding the answers. Ms. Connelly was very attentive as well as Melissa! Highly recommend Austin Gastro!"
"I would like to thank Dr. Ziebert and his staff visits has always been nice I had a appointment but did not have the link I was calling them and he was calling me didn't want to miss the appointment thanks Dr Ziebert."
"Jessica was very professional and helpful. She explained everything and was caring and easy to understand. Took care of all my problems and provided a solution."
"Julie Neighbors was great to speak with. She was very attentive to what I had to say, provided great feedback and explained things thoroughly to me. She was also very compassionate and easy to talk with, and I was very fortunate to have been able to speak to her."
"Dr Ellis and his staff have been very helpful, accommodating and patient. Special kudos to Stephanie for always returning my calls and responding to my needs!!! I highly recommend!"
"In preparation for my colonoscopy I was scheduled for a tele- appointment consultation with Dr. Ellis. Of course it’s 2020, & that morning was having problems with my laptop & internet connection. I was a bit nervous, because I just figured my appointment might be postponed. Then I received a call from Dr. Ellis himself. He helped me get my zoom consultation with him set up, assured me if the video went out, we would continue over the phone. We talked at length about my up coming procedure and what exactly would be taking place. By the end of the tele-appointment I had complete confidence that Dr. Ellis and Austin Gastroenterology would be able to help me . He lowered my anxiety about my upcoming appointment."
"Dr Ellis has been my gastroenterologist for 5 years. He removed my polyps with no side effects. I highly recommend him if anybody needs to get screening."
"The staff has always been very professional and kind. I’ve been a patient of Dr. Ellis’ for approx 15 years, after being diagnosed with IBS, which he helped me get completely under control. Love him! Nice man, Great Doctor! He takes time to listen and talk with you and explain things. He has performed a few Colonoscopies (and will again soon). I totally trust his care, and I highly recommend Austin Gasto."
"Sushil Duddempudi, MD was a very competent and caring doctor. He did a great job answering my questions and putting my mind at ease prior to my procedure. I have already recommended him to a friend and will be recommending him to my husband as well."
"Dr. Robinson is a very caring Doctor. He is very professional and really cares about the well being of his patients. Whenever I ask a question, he breaks the answer down and explains thoroughly in a way that makes me truly understand and I really appreciate him for doing that."
"This was my first tele appointment. Elizabeth Bishop,(Dr.Zieberts PA)was wonderful. She was compassionate, effective and efficient. She was on top of it and covered everything."
"Doctor Ellis is a phenomenal doctor with an amazing support staff. If your looking for a exceptional GI doctor I recommend considering Dr. Ellis and his team."
"Dr. Frank and his staff were very informative and kept me updated with the next steps I needed to take for my out patient day surgery appointment. I recommend Austin Gastroenterology if you have concerns with this type of issue."
"Dr. Robinson is very kind and knowledgeable. You can tell that he really cares about his patients. He took the time to explain everything in great detail. He was patient and answered all of my questions. His personality is very warm and friendly."
"Through the years that I have had medical services from Austin Gastroenterology I have found them to be very courteous and professional. Dr Ellis is an outstanding physician and I consider myself and my family members very fortunate to have him as our gastroenterologist"
"I’ve been of patient of Austin Gastro for many years and have always felt at each appointment they take the time to provide accurate solutions to my issues. Even though my last appointment was virtual Kara was very thorough and attentive."
"I cannot say enough good things about this place. It was easy to get an appointment and the staff was incredibly friendly. My issue was a little complicated but my doctor took his time and explained everything in a way that I could truly understand. He also had an incredible bedside manner made me feel at ease and even had me laughing once or twice."
"I have been going to see Dr. Ellis for 20 years. He is always professional and very pleasant. He is very thorough. I would highly recommend him if you are having any intestinal issues."
"Lindsay is a great listener and seems like she really wants to get to the root of your problems! Most doctors I’ve been to just want to give me medicine to fix my symptoms."
"This Hospital is really nice place, I found it clear, friendly stuff members,nurses Lea, Stephanie and Kristine, I had a Colonoscopy procedure, everyone was super helpful and patience, Dr. Desai was my doctor through this procedure, he did a great job, I was completely ok after procedure 😁, the nurses and the Anesthesia doctor did a great job. Before my procedure they explained me everything in a very understandable way. The AG portal is a great idea because I was able to asking questions through the portal and they always responded in short time 👍 I definitely recommend them."
"Staff is awesome. Always professional, respectful, friendly, & readily willing to provide any assistance needed. Dr. Robinson is fantastic. He readily listens & provides feedback to any questions I may have. I am thoroughly impressed with the services provided by Dr. Robinson & his entire staff."
"Very happy w/ the professionalism of Austin Gastroenterology. The PA I'm working with there, Elizabeth Bishop went above and beyond to research some issues I was having which I found to be extremely helpful."
"Had a televisit appointment it went great, Dr. Was able to prescribe medication, and I am feeling better already. Thank you I was feeling miserable and decided to book an appointment so happy I did! 😊"
"I have met with Kara Skelton on two different occasions. She is very thorough, knowledgeable, and professional. She is also very kind and listens to her patients. I highly recommend her."
"Dr Poreddy is an awesome Doctor. He has helped me with so many problems related to my stomach problems and he also has done my colonoscopy. The entire staff are very professional and always treat me so good. They always run their clinics so well that you aren't sitting or laying there waiting. I would so recommend Austin Gastroenterology."
"I highly recommend Dr. Ellis because he is not only very knowledgeable, he is personable and kind. He has an easy way about him, which makes me more comfortable. No one really likes going to doctors appointments, but the ease in which he communicates and explains makes the visit so much more pleasant. He never seems rushed or in a hurry. He takes the time to answer my questions. These are qualities I don’t often find in a physician so I would say Dr. Ellis is a keeper. Nancy L."
"Everyone was attentive made sure I was ok dr Robinson made me feel at ease. It was a good consider I was nerves. If you need colonoscopy I refer you to glen Robinson he is the best."
"Austin Gastroenterology has been my go-to source for everything GI related from colonoscopies to diseases of the GI tract. Dr. Ellis and his Physician’s Assistant, Kara Skelton, are fantastic. The telehealth appointments are just as productive as in-person visits, and Kara won’t stop until the problem is identified and a treatment plan in place."
"Could not have been better. I’m a new patient and had a face to face on my iPhone. Dr Ellis took enough time to address my concerns and we discussed a plan of action. He was very easy to communicate with and asked at the end of our visit if I had questions about our next step. He had explained all. And by the way, all the ladies I talked with to set up the conference were very helpful. I am very particular when it comes to my medical care. I would definitely recommend Dr. Ellis."
"Dr Robinson was awesome! He made me feel good about my situation! I would highly recommend him. Thank you again Dr Robinson for making my visit very comfortable!"
"Always fantastic care, and have been an established patient for years. Dr. Ellis takes his role very seriously as a gastroenterologist—wears a suit and tie, takes all the time he needs to reassure patients and collaborate to devise an optimal plan of care, and does it all with a debonair smile and big hug. He has performed colonoscopies on both my husband and I as a screening for cancer, and we were both so impressed with his performance, immediate personal delivery of results, and also the level of care and professionalism shown to us by the folks at the procedure center across the street. Do NOT hesitate to establish with Dr. Ellis, even if there is a wait to see him (if possible given your circumstances)—you will not regret it. I am a doctorally prepared nurse practitioner writing this review, and I have very high standards. Thanks so much—"
"I appreciate the option of an online appointment - such a time saver! Kara, Dr Ellis’ PA, was attentive, informative and answered all my questions. Many Thanks!"
"Doctor Robinson is an outstanding doctor who always hears what I tell him. He has helped my entire family through multiple gastrointestinal issues and the entire staff is helpful and very friendly."
"Dr. Poreddy is awesome. He’s very attentive to his patients needs and very thorough. The staff are great as well and very compassionate. I highly recommend Dr. Poreddy at Austin Gastroenterology."
"I am Doctor Godell new patient, he is treating me for a liver infection after 11 days in the hospital which made feel very scary, he is very kind and explicit and always shows a nice smile that makes me feel very confident I already decided that he is and will be my Gastroenterologist, thank you Dr Godell."
"PA Julie Neighbors is thorough, attentive, knowledgeable and, best of all, compassionate. She takes her time and listens. She’s helping me work through some complex digestive issues, and so far, I’m super impressed."
"Dr. Godell and his staff are absolutely impeccable and exceptional with their personal attention to your overall health and well-being. I’m a rather complicated case however, he and his fellow colleague, Dr. Lindsey are meticulous and thorough with brainstorming multiple angles of medications, treatments, exams, recommendations and procedures to encourage you on your road to better health. Even during this stressful epidemic, Dr. Godell & Dr. Lindsey have been so thoughtful and considerate to exceed the normal expectations and provide signature progressive health and patience with their patient."
"It was a pleasure seeing Dr Long. He carefully listened to my issues and provided the medication that brought me immediate relief. He also performed endoscopy on me. Everything was planned and executed well. I would definitely recommend Dr Long"
"I had the best experience today! From check in to check out each person treated me so nicely. At check-in, I had misplaced some of my documents. The office assistant was so nice and helpful and really put me at ease. Next, a very nice assistant took me to the exam room and she was nice too. After that, I met a Very qualified RN to answered all of my many questions. She gave me such helpful information. She really spent a lot of time with me. It is So appreciated. Last of all, at check-out, that lady was also super nice and helpful. These wonderful ladies deserve a Big Shout Out! You guys are the Best!"