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Patient Reviews

GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.

Reviews for AG Shoal Creek Blvd

5.0 Review from C.A. Source: Google Oct 03 2024

"Having worked in healthcare for over 20 years, I'm quite knowledgeable and have pretty high standards. Dr. Sushil Duddempudi absolutely delivers! He bedside manner and thoroughness are so appreciated. His entire office staff are so very caring and responsive. I have been incredibly impressed with my experiences with he and the AG staff before, during and following my procedure. Fantastic doctor! Thank you for your outstanding care!"

5.0 Review from J.S. Source: Google Aug 29 2024

"Great staff. Very friendly. If you need the services that they provide, I would strongly recommend this place. No photos, I'm not sure anyone wants to see that."

5.0 Review from S.C. Source: Google Aug 23 2024

"Staff was very professional and got me an urgent colonoscopy so I can still move forward with my cancer treatments"

5.0 Review from L.K. Source: Google Aug 23 2024

"Excellent PA! Made me very comfortable and explained my issues very well!"

5.0 Review from N.L. Source: Google Jul 11 2024

"Efficient. Detailed. With kindness"

5.0 Review from I.A. Source: Google Jul 08 2024

"Visit was quick and prompt"

5.0 Review from E.M. Source: Google Jul 03 2024

"Excellent service, professionalism and timeliness."

5.0 Review from A.M. Source: Google Jun 20 2024

"Everyone was great!"

5.0 Review from B. Source: Google May 08 2024

"Good customer service."

5.0 Review from C.B. Source: Google May 08 2024

"The second doctor's visit went great. I met with the doctor and he explained everything in detail to me. I would recommend to friends and family."

5.0 Review from D.B. Source: Google May 08 2024

"Dr Sanaa Arastu team, and the triage Nurse at Austin Gastroenterology (Michelle Prince) are phenomenal they have help me tremendously during my care Thank you so much Michelle for your words of encouragement, help , and support you are awesome. A great place to receive care."

5.0 Review from L.V. Source: Google May 08 2024

"I was treated with utmost kindness & care - all questions answered in no rush!"

5.0 Review from L. Source: Google Apr 04 2024

"Nice team, but difficult to connect with a live person for questions as you have to leave a voicemail and only then you might receive a return call."

5.0 Review from R. Source: Google Mar 29 2024

"They were very professional and they were very understanding about the consultation and the process was very informative and helpful for the issues that I was there for and they explained the process very specific and they were very much helpful in letting me know how the process works and I am very grateful and thankful for the time they took to get me ready for the procedure i want to thank all the staff for their professionalism and support"

5.0 Review from S.B. Source: Google Mar 29 2024

"Austin Gastroenterology has taken amazing care of me and called daily for a week to follow up on how I was doing. I highly recommend them!!"

5.0 Review from L.P. Source: Google Mar 29 2024

"Friendly,fast and professional. Resolved my issue."

5.0 Review from E.A. Source: Google Mar 24 2024

"Kara Parks, PA, is professional and very personable. I appreciate that she is willing to listen carefully. The reception staff is also courteous and pleasant."

5.0 Review from L.D. Source: Google Mar 21 2024

"I am so happy I received alot of information she listened and made sure I understood and I’m grateful also I’m doing ALOT better Thank You"

5.0 Review from B.A. Source: Google Mar 02 2024

"I had a great experience with all the staff. From signing in to leaving and making another appointment. Everyone asked if I had any questions or concerns and I felt safe to ask them. The PA (I think that’s the title) listened to all my symptoms and concerns and I feel one step closer to healing my gut."

5.0 Review from B.W. Source: Google Mar 01 2024

"Everything went well, staff was great and friendly."

5.0 Review from L.L. Source: Google Feb 24 2024

"Arrived at my appointment and receptionist was very helpful and friendly. My PA who I saw for my medical appointment was personable and professional. The person setting up my next appointment was amazing. What a wonderful experience under a stressful medical issue."

5.0 Review from A.H. Source: Google Feb 21 2024

"She took the time to listen and help figure out what was causing my pain."

5.0 Review from H.R. Source: Google Feb 16 2024

"Dr. Pham is the first dr I’ve had that I felt truly wanted to understand what was going on, and help to find a solution!"

5.0 Review from T.C. Source: Google Feb 08 2024

"Everyone is this office is amazing. Never a long wait."

5.0 Review from C.L. Source: Google Feb 03 2024

"Both Dr Ziebert and his PA, Elizabeth, are top notch."

5.0 Review from C.I. Source: Google Jan 31 2024

"Amanda, the front desk staff is an Angel in human form. She went above and beyond today to save me and my mom. We went with my mom’s insurance transportation for a follow up visit. The driver literally abandoned my handicapped mother in the office for hours. Amanda intervened and made sure my mom was taken home safely. May God bless you Amanda abundantly now and always. Amen. I highly recommend Austin gastroenterology in shoal creek North Austin. The staff are very knowledgeable and helpful."

5.0 Review from T.C. Source: Google Jan 29 2024

"Everyone is this office is amazing. Never a long wait."

5.0 Review from N.N. Source: Google Jan 28 2024

"Everyone was friendly and very professional."

5.0 Review from C.L. Source: Google Jan 27 2024

"Prompt and courteous"

5.0 Review from K.S. Source: Google Jan 27 2024

"Love the staff and office experience…. Highly recommend! My only issue is I had to fill out a pack of information papers as they claimed I had not filled out the info online … I double checked and I never received a link to fill out that info and I always look for those for any medical appt to save time."

5.0 Review from L.S. Source: Google Jan 25 2024

"I’ve been at Austin Gastroenterology for 12+ years and they have always been very helpful to me. I would highly recommend them to anyone looking for a knowledgeable and professional gastroenterologist."

5.0 Review from D.G. Source: Google Jan 24 2024

"Tara was very thorough and helpful; definitely benefitted from her expertise!"

5.0 Review from L.W. Source: Google Jan 17 2024

"I was waited on in a timely manner and I would recommend Austin Gastroenterologist to anyone who is in of colon cancer check up. Thank you may God bless you all."

5.0 Review from N.T. Source: Google Jan 12 2024

"Only thing i can say is that every single person here is awesome,super sweet and helpful here!"

5.0 Review from L.B. Source: Google Jan 12 2024

"I love Elisabeth Bishop. She was very knowledgeable and so easy to talk to. I felt so much better when I left."

5.0 Review from L.F. Source: Google Dec 20 2023

"Great first visit with Katherine. Always the best experience with Dr. Stassen and his team."

5.0 Review from E.P. Source: Google Dec 16 2023

"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."

5.0 Review from C.S. Source: Google Dec 13 2023

"Kari is always professional and friendly. Enjoyed my appointment!"

5.0 Review from J.H. Source: Google Nov 17 2023

"The process is smooth and comprehensive. All the staff are wonderful. I was put at easy from the time I walked in till I walked out."

5.0 Review from D.H. Source: Google Nov 13 2023

"Courteous, fast, efficient"

5.0 Review from D.C. Source: Google Nov 10 2023

"Tara is excellent, she always takes the time to listen, which is the most important to me in any caregiver. Thank you."

4.0 Review from K.H. Source: Google Nov 10 2023

"The doctor and all the staff were competent and made me feel well cared for."

5.0 Review from K.P. Source: Google Nov 07 2023

"Appointment went good. They called me with the results of test done."

5.0 Review from T.T. Source: Google Oct 30 2023

"It is very good"

5.0 Review from J.F. Source: Google Oct 27 2023

"My pre-procedure appointment with the PA Elizabeth was fantastic. She was thorough, organized, knowledgeable and personable. All of the staff was A+."

5.0 Review from H.S. Source: Google Oct 27 2023

"Great staff. No wait for my appointment. It began when scheduled. Everyone is very friendly."

4.0 Review from N.N. Source: Google Oct 27 2023

"Would give you 5 stars, but there is a problem with communicating locations, especially central Austin, Shoal Creek. Had an appt and went to one location...then another and another! Finally arrived after getting thoroughly rain-soaked and wading through a river of water ...all while trying to keep a grip on my cane and my umbrella. Plz take time to explain location directions, specific ones. Be KIND! It's hard when you are older to navigate your system. Great doctors, nice staff. Medically informative. Need help w scheduling follow-thru addresses, locations,PLEASE! Thank you for allowing me to vent."

5.0 Review from W.R. Source: Google Oct 13 2023

"I like my doctor friendly & listen care!!! 💙"

5.0 Review from G.S. Source: Google Oct 02 2023

"Elizabeth Bishop was great, as always, showed real interest, and offered many very good treatment options. Very impressed with the professionalism."

5.0 Review from T. Source: Google Sep 11 2023

"Elizabeth Bishop was great, as always, showed real interest, and offered many very good treatment options. Very impressed with the professionalism."

5.0 Review from S.S. Source: Google Aug 25 2023

"Dr. Poreddy is a caring and thorough doctor. He looks at patients as individuals and has really helped me. I highly recommend Dr. Poreddy!"

5.0 Review from X.C. Source: Google Jul 04 2023

"My experience with this place (North office) was everything you wish all your medical experiences would be. It was a bit hard to get going with the appointment but once that was set up, the communication was excellent. My pre-colonoscopy with doctor “D” was fine and he answered all my questions and concerns. Directions for prep-days was clear, I do wish that there was a bit more consideration for restricted diets such as vegan, vegetarian and diabetic though. The part I was the most impressed was the day of the procedure. Every single person I encountered once I was “admitted” was kind, caring, professional and down to earth. All women, all amazing. My anesthesiologist literally held my hand until the medicine put me to sleep because she saw I was very nervous. I woke up to a warm smile and gentle words from my nurse. The procedure was done and I didn’t feel thing! No after procedure problems either. I truly hope the office sees this and recognizes my team of professionals, because like I said before, this is what medical care should be everywhere. An additional recommendation to them is that they provide all the paperwork ahead of time: there are documents regarding blood transfusion, power of attorney (living will), and others that are very important and one should not have to be trying to figure out the day of the procedure."

4.0 Review from D.S. Source: Google Jun 30 2023

"Nice, friendly, Elizabeth Bishop has always been very good and thorough."

5.0 Review from G.B. Source: Google Jun 29 2023

"Elizebeth was very professional and personal too. She diagnosed the problem and had a solution plan. I felt comfortable with talking to her."

5.0 Review from G.A. Source: Google Jun 29 2023

"Excellent communication on all steps of the process from Dr. Consultation, prep directions, day of procedure on each step. The staff at the procedure office were all very professional. Quick results shared in 2 days. I highly recommend Dr. Jangouk."

5.0 Review from R.W. Source: Google Jun 15 2023

"Good visit with my doctor. Discussed my progress and a plan for future. Very informative."

5.0 Review from H.L. Source: Google May 26 2023

"This place has everything together from beginning to end. Great operation & caring folks"

5.0 Review from E.P. Source: Google May 26 2023

"Had my first emedicine virtual visit with Dr Ellis. It was very relaxing and was able to see the Dr without driving or waiting in the waiting room. I got the same great service with the Dr as when I come to his office. If anyone out there reading my review and are looking for a great GI Doctor then look no further and make an appointment with Dr Ellis. I have been a patient of Dr Ellis since 2009. He and his staff are the best."

5.0 Review from W.H. Source: Google May 18 2023

"I give thanks for the overall treatment that I receive from Jessica every time I see her. She has a great personality, pleasant to talk to, and takes time to make sure all bases are covered. A real treasure. The above seems to be left from the last time I gave you feedback. So, for my visit on Monday with Katherine you can apply the same response to her. I was very impressed and pleased at her traits as well. I thought she was very thorough. It was as if I was talking to Dr Stassen. I’m happy to see her anytime."

5.0 Review from K.C. Source: Google May 11 2023

"My pre appointment with Katherine was very informative and very thorough. I’m at ease now for my upcoming colonoscopy."

5.0 Review from V.C. Source: Google May 11 2023

"Discussed medical problems thoroughly and extensively."

5.0 Review from B.O. Source: Google May 11 2023

"Exceptional Customer Service. Friendly, caring, supportive. And knowledgeable!!!"

5.0 Review from D.D. Source: Google May 11 2023

"Very Professional and Curtious"

5.0 Review from B.P. Source: Google Apr 25 2023

"the people at Austin gastro are professional, informative and kind."

5.0 Review from N.J. Source: Google Mar 25 2023

"Elizabeth Bishop PA was very helpful, knowledgeable and answered all my questions."

5.0 Review from N.Y. Source: Google Mar 25 2023

"Very good experience."

5.0 Review from C.Z. Source: Google Mar 25 2023

"Clean, friendly, and helpful.. Everyone takes the time to explan my issues and scheduling my Colonoscopy. Thanks"

5.0 Review from H.L. Source: Google Feb 25 2023

"The visit was efficient. I appreciate the care given by Austin Gastro, especially Dr. Ellis, Kara, and Stephanie"

5.0 Review from M.H. Source: Google Feb 25 2023

"Friendly staff who are professional. Little wait time. Diligent about helping me."

5.0 Review from S.C. Source: Google Feb 25 2023

"I usually have difficulty trying to get an appointment."

5.0 Review from B.B. Source: Google Feb 25 2023

"Great visit with my Dr I could see the care she had for me great check in"

5.0 Review from J.R. Source: Google Jan 25 2023

"Great professional friendly service!"

5.0 Review from F.G. Source: Google Jan 25 2023

"Very caring. Listended to my problems and worked up a solution. Explained what and why. I really like their level of explination"

5.0 Review from S.G. Source: Google Dec 25 2022

"On an emergency basis was quick to be seen. Competent and thorough. Wise diagnosis."

5.0 Review from W.M. Source: Google Dec 25 2022

"Dr. Ziebert, Elizabeth, and the rest of the staff are always great."

5.0 Review from O.B. Source: Google Dec 25 2022

"Tatiana was very professional, patient, not rushed, took good history ."

5.0 Review from S.H. Source: Google Nov 25 2022

"Knowledgeable and fun staff. Everything went very smoothly."

5.0 Review from A.L. Source: Google Nov 25 2022

"I see Kara annually and she is so helpful & kind. Been a patient of this practice for years & feel well taken care of."

5.0 Review from J.S. Source: Google Oct 25 2022

"Tara Conley is the practitioner I see on the regular. She provides thoughtful and comprehensive care. The staff is courteous and prompt with follow-through. I highly recommend this practice."

5.0 Review from A.S. Source: Google Oct 25 2022

"Very professional and well taken care and of"

5.0 Review from A.L. Source: Google Oct 25 2022

"Love Dr. Jangouk. She sincerely interested in her patients and a great physician. All staff members there were extremely professional, pleasant and attentive. Highly recommend!"

5.0 Review from D.P. Source: Google Oct 25 2022

"Appointments run on time and the physician takes time to explain everything."

5.0 Review from E.W. Source: Google Oct 25 2022

"Austin Gastro team is the ultimate in care and professionalism throughout the 15 years I have worked with them. They are the team my doctors turn to."

5.0 Review from J.F. Source: Google Sep 25 2022

"My Vists very informative. You explain everything real well. You ask good questions and listen closely to my answer. You explain everything well and made sure I understood what you were saying. You made my Vist fun."

5.0 Review from G.K. Source: Google Sep 25 2022

"Excellent service. Outstanding communication as a PA to patient. A great listener and very organized , prompt and as a new patient to her , I felt very safe and I left the office knowing that I will very well taken care of. Thank you DA T."

5.0 Review from E.C. Source: Google Sep 25 2022

"Friendly and professional staff"

5.0 Review from B.C. Source: Google Sep 25 2022

"Absolutely great experience! Terrific staff from the checkin in folks to the awesome nurses and nurse anesthetist to the whole medical team! Very very friendly and professional staff that runs an awesome center. Thank you! Oh, and Dr. Duddempudi was just as awesome!"

5.0 Review from B.F. Source: Google Sep 25 2022

"Phenomenal bariatric team. My results are as expected. Dr. Fass is professional and the best at what he does. Post surgery was fine. I had to remind myself that I had surgery. No pain at all afterwards and have lost 55 pounds in 4 months. There is a lot to get used to but the end result is worth it. No more blood pressure meds, no more pre-diabetes, normal sleep, no sleep apnea. Highly recommend Austin Gastroenterology if you are considering this procedure."

5.0 Review from C.M. Source: Google Sep 25 2022

"The workers were very helpful and knowledgeable and polite. My PA was knowledgeable and listened to my problems very helpful."

5.0 Review from B.S. Source: Google Sep 25 2022

"Good"

5.0 Review from R.W. Source: Google Aug 25 2022

"The people are great here very informative. Just all around the place where you will be cared for like no other"

5.0 Review from S.T. Source: Google Aug 25 2022

"Dr. Jangouk was well-prepared, thorough and professional and had some solid recommendations for the next step. Everyone from scheduling, check-in and the nursing staff were pleasant and skilled at their job."

5.0 Review from J.M. Source: Google Aug 25 2022

"Always great 👍"

5.0 Review from B.M. Source: Google Aug 25 2022

"DrJa good is very professional and knowledgeable and makes me feel comfortable although this is the first time ever I have had a female doctor assigned to me to perform a Colonoscopy and Endoscopy. I am really happy with the selection."

5.0 Review from K.B. Source: Google Jul 25 2022

"The procedures were great and fast. I will be using Austin Gastro always going forward. Also dr Jangouk is very nice and understandable 👍"

5.0 Review from D.N. Source: Google Jul 25 2022

"if you need a Dermatologist Dr Evers is the person to see"

4.0 Review from A.G. Source: Google Jul 25 2022

"This a great place and frinly people"

5.0 Review from J.S. Source: Google May 25 2022

"Excellent"

5.0 Review from J.S. Source: Google May 25 2022

"Actually the five star review is for Dr Glenn Robinson. It is not a blanket review for all of Austin Gastroenterology. Dr. Robinson has great bedside manner and an excellent doctor. Both my husband and myself have had unsatisfactory experiences with others. We are happy to be patients of Dr. Robinson."

5.0 Review from K.A. Source: Google May 25 2022

"Easy to talk to, very personable and I didn’t feel rushed."

5.0 Review from G.G. Source: Google May 25 2022

"Dr. Skelton was very knowledgeable and generous with her time. She is a great communicator and she provided a very detailed explanation of my condition. She made me feel very at ease and answered all my questions. I highly recommend her and Austin Gastroenterology."

5.0 Review from J.D. Source: Google May 25 2022

"I had a telemedicine session with Dr. Ziebert. He has been my GI physician for several years. He is excellent. He clarified issues and as a Pharmacist we could speak using "Medical " jargon. I am so glad he is my GI physician"

5.0