Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for AG James Casey - Austin, TX
"The colonoscopy was better than the First one I had, years ago! Did sleep when we returned home and was grateful! Thank you, Dr. Kumar!"
"Everyone very nice and helpful. The staff was great 👍"
"Quick, caring experience."
"Nurse explained everything. Helpful, attentive, caring"
"Very congenial and professional, love my new doc"
"My Mom saw the PA and she was wonderful working with my 87-year old Mother. She even sent us to the ER because of her worries about a different issue with my Mom. She called and followed up the next day then the next week. Great experience. I would refer them anytime."
"It great they are very helpful."
"Great Experience, Medical procedure. All medical staff was very professional. I really enjoyed that my driver was able to leave and pick me up after my procedure. The only thing that Im concerned about is that the patient that has no family & friends to take & pick them up from their appointment what will happen to them. Would they be able to take a Uber or Lift to their appointment and pick them up from their appointment after their medical procedure ."
"The Dr. was very knowledgeable & explained all that I would need to do. I really enjoyed her very much. Mrs.Annie R Rosales"
"It's The Only Place Where me and my families go to get everything done right."
"Very professional and caring.."
"Dr. Reddy's P.A. showed concern and empathy towards my condition. She referred me to a dietitian to get me some help."
"Dr Havemann offered a virtual visit and provided guidance and non-Rx recommendations to manage gastro symptoms post COVID. My husband and I are long time patients. We highly recommend Havemann and his team."
"Excellent!! I will definitely recommend and go back!!"
"Dr. Scott Becker has been my gastroenterologist for seven colonoscopies over the past 25+ years. If not for his regular screenings and polyp removals, my strong family history of colon cancer almost surely would have ended my life before now. I feel immense gratitude to Dr. Becker and all of the skilled and friendly employees of Austin Gastroenterology for helping me live a long and healthy life. I'll see you again in five more years!"
"I really enjoyed working with Roxie. She's very knowledgeable, kind and helpful."
"Great visit with Dr. Havemann. He always makes me feel comfortable and shows that he cares about his patients."
"Pradeep Kumar, MD, is excellent. He is a great doctor and gastroenterologist, and he is also a pleasant and caring individual. And his assistants, Sara and Sabring, and the office staff are outstanding."
"Roxy Johnson at Austin Gastroenterology on James Casey is great! She listens and shows interest in all you concerns and then discusses your options! Much appreciated!!"
"Greatest"
"I was actually seen by Marianne Roxie Johnson, PA-C, and I was very pleased and impressed during my visit. I'm sure the MDs are all very qualified, but Roxie was knowledgeable, compassionate, and professional. Based on my experience, I highly recommend Austin Gastroenterology."
"Still had to fill information even though l have been going there for 20 years. Exam went well, and the team was great."
"Very nice!"
"I was very impressed with Dr Teddy’s PA. She was knowledgeable and professional and enjoyed my time with her. I haven’t seen Dr Reddy yet but I’m sure she will be great judging by her choice of PA’s."
"First time being there, the staff where very nice and the PA doctor was very concerned and handled her way where I could understand what was going on."
"Everything was great. Customer care was excellent. Everything was explained in a professional and personal manner in language that was easy to understand. There were no surprises."
"Am glad that Dr Kumar is my GI doctor. I was very surprised with the clinic. Very one there is very professional and happy. Making my experience better than could image. Thank to Dr. Kumar and to the medical team at Auntin Gastro. on James Casey."
"All went well"
"I had a great experience at my recent visit. Everything was very clear and efficient and everyone working at the facility was so nice!"
"Great experience! Staff is superb!! Thank you so much!😊"
"Dr Kumar and his staff are consummate professionals, this is my third colonoscopy, and I’ve used Austin gastro every time!"
"Dr. Havemann is the best!"
"Staff was very personable and attentive. No significant issues but one: we got to site 5 minutes before our expected time and had to wait outside 5 minutes for doors to be opened. This strict schedule should be shared beforehand."
"Very friendly staff. Everyone was great about explaining every step of the process and making me comfortable."
"I had my colonoscopy, everyone there were very professional and kind,"
"Dr. Kumar and the rest of his staff are great! Very professional and very nice. The staff made it a great experience."
"Great team. Everyone was professional, nice and very protective of my privacy."
"Yulia was great, informative and helpful"
"E everyone was very helpful"
"Pradeep Kumar, MD, is excellent. He is a great doctor and gastroenterologist, and he is also a pleasant and caring individual."
"Pradeep Kumar, MD, is excellent. He is undoubtedly one of Austin's best doctors and gastroenterologists. He is a pleasant and caring individual."
"I very much liked and appreciated the time Yulia, Dr. Hsu’s assistant, spent with me. She was very caring and informative."
"I was given details of my upcoming procedures to my satisfaction !"
"Good care, but too many patients to keep track of those with recurring issues. Very good NPs too."
"Wouldn’t go anywhere else. I’m moving out-of-state but still plan on either doing tele-medical visits or coming back in person if necessary."
"1st time seeing a Gastro specialist. They made feel welcomed , didn’t rush me, answered all my questions. Dr Reddy amd PA Ms Patel are great. I was recommended to them from 2 different co-workers"
"Had visit w PA and she was very attentive to the reason for my visit; asked lots of pertinent questions and gave me a reasonable plan to deal w my issues."
"Very professional business. Staff is very curious and Julia was fantastic. Highly recommended."
"Marianna Johnson went above and beyond to make sure I was taken care. She explained and answered all my questions. Made me feel very comfortable through the entire process and I am very pleased with professionalism and work ethic."
"I arrived very early and didn’t have to wait at all to see the doctor. Everyone was very nice and friendly. The doctor explained everything very well."
"Loved the atmosphere, efficiency and care I received at this office. Will definitely be returning"
"I really enjoy working with Dr. Kumar. He is very direct, matter of fact, realistic, and straight to the point. My appointments with him are always quick and I leave with a plan in place of what to do next. He’s really good about explaining things in a way that is easy to understand. He goes over your medical options with you and is good about helping you figure out medical decisions that make the most sense for you and your needs, rather than just tell you what to do. I’m glad I didn’t base my decision to work with him off of negative reviews online. He’s been correct about all of my medical conditions so far. He’s the one that figured out that I had Celiac disease when other doctors didn’t know what was causing my symptoms. The staff are always friendly too. Highly recommend!"
"Had appointment with Natesha, who was very helpful , answered all of my questions, never made me feel rushed , and was extremely nice."
"I feel blessed to have found “Roxy” Johnson. Best care I have had from a Gastro in 10 years"
"Doctor was on time. Pleasant and informative. Good experience."
"Very thorough and kind"
"The young doctor lady that talked to me and informed of the procedure was so wonderfully nice, she made me feel so happy to be there and she was so full of light and love for the patient. The lady that checked me out and scheduled my appointment was very patient with me and explained in detail of the procedure. Even when I got confused she was very patient and nice. And re-explained the whole procedure again. She was very nice and sweet. All the staff was very pleasant and nice. I really enjoyed being there. Made me feel very welcome to be there and happy about the procedure. Thank you and I look forward to getting the colon thingy done. Thank you."
"Wonderful experience. Extremely professional and kind. I highly recommend Dr. Lubin and his staff."
"Everyone was very nice at Austin Gastro. They made me feel at ease about my procedure. I highly recommend them!!"
"Marianna Johnson went above and beyond to make sure I was taken care. She explained and answered all my questions. Made me feel very comfortable through the entire process and I am very pleased with professionalism and work ethic."
"Everyone was super friendly and helpful. I don't remember if the person seeing me was a doctor or a PA, but she was super awesome."
"On time for scheduled virtual appointment with Yulia, Dr. Hsu’s PA. She reviewed my lab work my PCP ordered and led to my appointment with Yulia. My questions were answered and Yulia addressed the liver and gall bladder issues noted in the Lab results She agreed with my PCP. My next appointment is in 3 months, at which time any further changes will be addressed."
"Caring and careful support thru a stressful procedure. Special appreciation to Kim, Don and Carrie (?)."
"Professional staff, all procedures explained."
"First rate care and concern, as usual."
"The office staff is always pleasant and takes the time to explain any upcoming procedures"
"Friendly employees."
"Can’t find a doctor willing and/or able to help me find a solution to my 🔥 ng acid / gassy situation. I watch what I eat & use the meds I have been subscribed. Nothing has worked any better than the TUMS thus far. Sorry. I think my doctor thinks I’m just an old hypochondriac!!!! 😓 He has scheduled an Endoscopy for Feb. 1st. & I am very nervous. I have an ANEURYSM somewhere to n my stomach & I am terrified that sucker will explode during or after this procedure. My primary says DO IT, so I’m gonna. 😳"
"Didn't have to wait long at all. Sarah , Dr. Kumars PA was very nice and thourough!"
"My appointment was a telemedicine call and was handled very efficiently."
"I love the care and attention I receive at Austin Gastroenterology."
"Provider listen to my concerns. It was a great experience. We held a very good conversation about my health and what is best for me. It was a very open and productive conversation. So happy to have found this group"
"I loved Dr. Roxie!!! She is a delight! She had read my records before seeing me and was well prepared to discuss my health. She took time and never made me feel that we had to hurry. She was very thorough."
"I’ve been seeing my gastro’s PA Nashita Patel over the past eight months. She has been punctual and friendly, always listening to my health concerns, asking lots of questions, and offering possible remedies. PA Patel is professional with an excellent bedside manner."
"I’ve had these procedures done at AG more than once with Dr Kumar. Have only had excellent care, starting with check in!"
"Dr. Kumar is THE BEST. Thank you! Heart transplant patient"
"Customer service is a BIG deal for me. And as a Black female, it's even more crucial because of the history of racial disparity in treatment for Black people in this country. I was treated with respect and everything was explained in a manner that left me feeling like a valuable human being instead of being left with, " this is just a job for me" attitude from the representative. Thank you!"
"Was able to get an appt quickly. PA very knowledgeable and explained things well. They were able to help on prescription cost."
"Courteous and professional staff."
"Very nice worked with me to get my health issues resolved"
"First time to participate in a telemedicine interview. It was fine but I have nothing to compare it to (and I do not have a health issue)."
"I was treated extremely well by everyone I came in contact with. I’m not going to detail each interaction; however, they all were pleasant, professional, and efficient. My issue was addressed, my son was given verbal instructions, and I was given written instructions. From getting an appointment the day after I spoke with the doctors nurse to leaving the facility at exactly the time that the appointment representative told me I would, everything went like clockwork."
"The staff at Austin Gastroenterology are amazing.(South) They were so kind, professional, and thoughtful. I cannot say enough about the phenomenal care that I received. Dr Lubin, Dr K. Daniel. Michael, the amazing nurses and all of the ancillary staff could not have done more to keep me calm and prepared for the two procedures.I received a follow up phone call today. Amazing, Amazing, Amazing to the staff and this facility. They really treated me better than family. I really feel that I got the best care in America and the world 🌎"
"Can’t find a doctor willing and/or able to help me find a solution to my 🔥 ng acid / gassy situation. I watch what I eat & use the meds I have been subscribed. Nothing has worked any better than the TUMS thus far. Sorry. I think my doctor thinks I’m just an old hypochondriac!!!! 😓"
"Mariann Johnson was excellent very thorough and polite one of the best experiences I have ever had she was able to answer all my questions and made me feel very comfortable with her knowledge of my conditions and what to do next a 5 star rating is not enough she deserves at least a 10 star rating I wish her and her family a Merry Christmas and a happy New Year along with everyone at Austin Gastro"
"EXCELLENT CARE"
"Very fast service. I hardly had to wait at all."
"Great telemed appt with Yulia L the PA for Dr. HSU. Thorough and highly professional."
"Recommended by a friend, I waited about 3 months to see Dr. Srygley. From my initial first visit to a couple weeks later having my EDG, my experience has been nothing short of amazing. Dr. Srygley’s knowledge and professionalism, along with the most caring team I’ve ever encountered really helped put my worries at ease. Big thanks to my care team, Dr. Srygley, Melissa Cady, Joseph Martin, Cristina OCampo, Stacy Thomas, Jacque Velazquez and Sara Cogburn. I appreciate all your efforts in ensuring I was comfortable the entire time. I knew I was in good hands."
"Very well done, professional. PA was great, listened to all my concerns."
"I had a great experience with Marianne Johnson, she was very kind an friendly and really listened to my issues an explained to me with kindness an concern an with great details to what we should do. My experience with check in was a very long wait, I came 20 mins early to start all new paperwork and check in/out ladies were friendly but the wait was very long to be seen I waited over an hour, but other than tha wait all was great friendly staff an Marianne Johnson was terrific. I would recommend this place to a friend."
"Austin Gastro is WONDERFUL!!! From the office staff, nurses and ALL assisting staff during procedures!! My guy is Dr. Kumar and he is phenomenal! He LISTENS, ABSORBS what you say and gives KNOWLEDGEABLE feedback! Doctors like him are RARE! He’s truly in the profession he was born for. His PA Sara Kielhorn, is a FANTASTIC listener and problem solver as well! ⭐️⭐️⭐️⭐️⭐️"
"Very helpful Very professional, and personable"
"Staff members were Efficient, pleasant and professional"
"Austin Gastroenterology is a great place to go for help with your stomach problems."
"The staff is very courteous and professional, they make you feel very comfortable. Dr Kumar is excellent at what he does."
"Everyone there was so easy to communicate with,there 😁 smile were genuine and make you feel like your safe.I myself really appreciate people that like there job.And it appears they all 💕 there job, 👍good job HR, ALOHA"
"Little wait, excellent medical care."
"This was the first time I saw Nashita, who is a PA. We discussed a number of possible reasons for my condition. She knew exactly what she was suggesting and explained why. I appreciate the fact that she’s trying conservative routes first rather than sending me to a surgeon. She cares about my outcome and I trust her competence. She is an excellent practitioner with exceptional skills."
"Everyone is really professional. I felt very it ease."
"Everyone there was so easy to communicate with,there 😁 smile were genuine and make you feel like your safe.I myself really appreciate people that like there job.And it appears they all 💕 there job, 👍good job HR, ALOHA"
"Little wait, excellent medical care."
"Everyone is really professional. I felt very it ease."
"Started at the designated time slot. Very informative."
"Very nice staff and really on top of things"
"Great people"
"Good service"
"I had a terrific experience from the time that I entered my name for check in until My escort brought me to my daughter's car! Though I am not listing everyone's name, esch one of you treated me like I was the only client you were seeing and preparing for the colonoscopy today. Each of you was very professional, knowledgeable, and kind! Thank you for a wonderful experience and relieving my stress! Yes, I will recommend you at every opportunity!"
"Great"
"friendly, on time, good folks!"
"First & foremost, PA Roxy AMAZING & thorough. Professional in all areas. Frontdesk very kind & efficient. Called to say I mistakenly went to wrong location & they helped me make it to the right one. 10 mins late and PA still saw me."
"You are in good hands with Dr. Hsu. He puts my mind at ease having a strong family history of colon cancer. And Yulia, his PA is OUTSTANDING. Do not ever feel like you’re not getting the best when you can’t get in with him. You won’t find a better PA."
"Dr. Havemann is Outstanding! Thorough, & precise. Great communicator."
"You are in good hands with Dr. Hsu. He puts my mind at ease having a strong family history of colon cancer. And Yulia, his PA is OUTSTANDING. Do not ever feel like you’re not getting the best when you can’t get in with him. You won’t find a better PA."
"First & foremost, PA Roxy AMAZING & thorough. Professional in all areas. Frontdesk very kind & efficient. Called to say I mistakenly went to wrong location & they helped me make it to the right one. 10 mins late and PA still saw me."
"In/out without any complications. Just went in and got put to sleep and out the door within minutes."
"Very friendly and helpful"
"My first meeting with this provider revealed that he had reviewed my record thoroughly, which guided his pertinent questions. Our meeting ended with a treatment plan that we are confident will yield positive results. I found him very understanding and committed."
"Dr. Kumar and his staff were very professional and I felt at ease going in for a procedure . I highly recommend them ."
"The best and friendliest there is."
"Roxy was thorough and informative theyve got my GI records from way back and she went through them with me meticulously. Now all Ive got to do is prep right"
"Staff are very friendly and knowledgeable. Great service."
"New patient. Did a virtual call with Dr Hsu's assistant, Dr. Lyuboslavsky. She was very observant, she was very knowledgeable, explained everything to me, etc."
"Amazing, professional, courteous, attention to details and very receptive and patient in addressing my questions and concerns."
"Dr dalton is fabulous and her staff took excellent care of me. I highly recommend them for anyone have gastric issues."
"Dr. Hue and staff are excellent. I’m always listened to and questions and concerns always receive a response. The care and follow up are hands down the best."
"Effective and efficient."
"Very nice people"
"Everything went smoothly. I had reminders and explanation all along the way."
"I was anxious, scared and nervous about my visit to Dr. Scott Becker at Austin Gastroenterology. I had seen him in 2018 for my Colonoscopy. Which went great ! I’m so glad he was “in net work” with my insurance so that he could continue to be my doctor and help me with my new health scare… a spot on my liver. He is a very good listener, very personable, empathetic, compassionate and dedicated. He took time to explain that I needed an MRI. Once my MRI is completed then he will review the results and talk about next steps. I highly recommended Dr. Becker, you won’t be disappointed with his care."
"Efficient, effective, and thorough."
"Dr. Becker is the nicest worh freak bedside manner."
"Everything went smoothly great staff"
"Staff and doctor were all very kind and professional. I was treated very well and felt very comfortable to be treated here!"
"Dr Becker is awesome and immediately puts his clients at ease. I trust his experience and expertise. I am a long time patient of Austin Gastroenterology."
"Was great experience."
"Staff was very polite and compassionate. Very little wait time. The lady that scheduled my procedure really made my day by making me laugh. Highly recommend."
"The staff was very nice."
"Saw PA and she was extremely helpful and clarified for us the heart of the clinical matter bring discussed."
"The pre-procedure visit takes longer than the procedure! Lol Staff very efficient and had all of my history from five years ago - 2018. Dr. Kumar is an excellent and thorough physician. I definitely recommend him."
"Had a great visit."
"Pleasant greeting and very responsive"
"Plesant experience"
"Everyone was helpful and professional."
"Staff members were friendly, knowledgeable and very helpful. Thank you!"
"Friendly, ķind people, nice doctors"
"Was able to get in within 24 hrs with PA. Gracie was quick to respond to my message within minutes after I left a message 2 days prior & did not get a return call."
"It was fantastic information Asian. It was given to me a thorough information where I was not understanding and I was so worried about my situation. It was very informative. And with fantastic experience that I would like to have her as my doctor she gave me a lot of good information, I'm not worried anymore. I will be coming back if she can take care of me as my permanent physician. Thank you for all the explanation very, very much. And I'm not worried anymore. Thank you again, you have 5 stars with me."
"Awesome staff in the office keep up the Great Work y'all deserve a gift card or Lunch well kept facility."
"Every individual I encountered during the initial session and the following endoscopy were professional, efficient, kind and friendly. I felt very well cared for in every regard."
"Very caring and very thoughtful."
"Excellent staff from the nurses, anesthesiologist, dr Kumar make feel comfortable ."
"Great, attentive staff."
"I have a lot of confidence in the staff and my provider. You must advocate for yourself if you need an earlier appointment than what is available."
"Dr.Havemen is the best! He’s not only a skilled physician — knowledgeable and professional — but he’s also patient, kind and compassionate.. Highly recommend."
"Very professional and courteous staff. Five+ stars!"
"Wonderful doctor care's about his patients."
"Timeless, professional, kind and empathetic, non-judgmental, informative"
"The check out person & the scheduler were both equally very nice even smiled, so to me that said they enjoyed their employment and or enjoyed what they were doing, their jobs. I enjoyed meeting NP Patel who was very nice, polite and thorough. Thank you!"
"Waiting area was large the staff was great to work with and my appointment was on time"
"Helpful"
"First visit. Nicely paced, thorough pre-procedure evaluation. Everyone was professional, accommodating and answered all my questions satisfactory."
"I was very pleased that they worked me in the next day after I called due to my symptoms of a flareup. Dr. Reddy and her assistants are very thorough and patient - they take time with you. They do not hesitate to order necessary tests or labs."
"Dr. Kim was thorough during my telehealth visit and laid out the follow up he recommended and why. I’d highly recommend him."
"Good experience!"
"It takes to long for a simple procedure I'm still waiting n I'm ready to go home"
"Dr. Yulia and Dr. Hsu are highly skilled professionals and kind to our patients. They are trustworthy!"
"Dr Tsai is cool and friendly! The office is beautiful and everyone was super nice and helpful. Appreciate the TeleMed option!"
"Love Yulia and Dr HSU. Have been very satisfied with their care."
"All nice people, all clean facilities, conscious that my time is valuable without making me feel rushed"
"Smooth tele health call. Nice collegial visit."
"Very thoughtful and matter of fact service. I appreciate Dr Kim and the team!"
"Very thoughtful and matter of fact service. I appreciate Dr Kim and the team!"
"Friendly. Easy. Fast."
"Very proffesional & Curtious staff."
"Dr. Kumar and his staff are great; friendly, efficient, and skilled. Highly recommend."
"All employees I encountered were kind and professional. I appreciate the interactions greatly."
"My appointment with Ms. Patel was wonderful. She is professional, knowledgeable, reassuring, and validating."
"The minute I walked in I felt comfortable. The front patient receptionist was patient, kind and guided me through the process. The PA listened to my issues and I felt she was very knowledgeable with her answers. The person who scheduled my colonoscopy was patient with me and answered my questions. I would definitely recommend this office."
"Dr Roxie took the time to answer all my questions and went over my prior history with AG and came up with a treatment plan that fit me. 5 Stars!"
"The staff was very welcoming and the MA that took my vitals was very nice and helped me relax a bit. Dr. Kim explained everything to me thoroughly and answered all my questions."
"I highly recommend Dr. Havemann and his team at Austin Gastroenterology. Both my husband and I have received excellent care for multiple procedures. From the facility, to the nurses, doctors, and administrative staff the entire operation is top notch!"
"I liked that my previous medical records had been reviewed, prior to my visit. And discussed at visit. A feeling of patient concerness."
"Great pros at this practice! I highly recommend if you like expert, caring health care. Dr. Havemann and his team are the best!"
"First appointment was on line. Very efficient and on time,"
"Did an online meeting where all my questions were addressed and looking forward to answers soon."
"My visit w/ Austin Gastroenterology was an all-around great experience. From check-in, to my Dr’s appt., to check-out it was seamless. Friendly staff and great providers!"
"Marianne Johnson was great! Kind, helpful, and knowledgeable. Thank you!"
"Dr. Kim is extremely knowledgeable. He made me feel very comfortable and I learned a lot from just my appt. I would highly recommend Dr. Kim."
"The entire staff was extremely friendly. The doctor explained how the procedure would go."
"Sara is the best!"
"I had real good visit"