Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
Reviews for AG James Casey - Austin, TX
"Staff very kind and friendly, also very informative on process for my procedure and aftercare."
"Excellent visit, friendly competent staff"
"Every one was super helpful and pleasant. Couldn’t ask for any better treatment."
"I would highly recommend Dr. Casey. He made me feel welcomed, and he took his time reviewing my concerns. You will also find the staff to be very helpful and friendly."
"I like the office. I like the staff. I like Dr Kumar."
"Haven't been to the Austin location. My appointment was in Bastrop where I will taken care of. Look forward to visiting to the Austin location. THANK YOU 👍"
"Dr. Pradeep Kumar is a very well respected and skilled Doctor. Very knowledgeable and thorough explaining everything. I felt very comfortable and safe under his care."
"Roxy has been amazing. She really listens to everything and gives options to routs we can take and explaining them all very thoroughly. She shows genuine concern and wants to ensure we resolve my issues"
"Professional and informative first time visit with all of the staff especially Dr. Klapheke."
"Dr Hsu found colon cancer in my colonoscopy in 2013 before which I had no symptoms and no family history. Dr Hsu definitely saved my life. He also helped me find a great surgeon and I had the cancer out in 2 days. Every colonoscopy visit since then has been organized and punctual with great nursing and tech staffs. All my procedures have been at the James Casey location (which is moving to a larger location at the old ATT location at Lamar and 360). I prefer no anesthesia and Dr Hsu and his team are supportive and knowledgeable on how to help you go that way."
"Brilliant PA guided me in just the right direction."
"Everyone was very helpful and nice."
"Facilities are super “safe”, very concerned for patients! Staff, all, very professional and most helpful! I’d recommend this facility to all I know!"
"Excellent care."
"Sara Kielhorn saw me at Southwest Medical Village. I was very pleased by the service I received. She is obviously extremely knowledgeable. She answered all my questions and made sure that I understand future procedures. She showed care and compassion."
"Excellent gastroenterology. Staff's competency and effectiveness are impressive. Anyone you will meet there is caring and warm. Never seen that before honestly."
"Sara Kielhorn saw me at Southwest Medical Village. I was very pleased by the service I received. She is obviously extremely knowledgeable. She answered all my questions and made sure that I understand future procedures. She showed care and compassion."
"My spouse and I went in for a pre-procedure appointment with Roxy-PA. She was very thorough, looking into recent lab work and recommending issues that needed further exploration that had not been done by our regular practitioners. This was very impressive and could identify problems which affect our longevity so we’re grateful for her conscientiousness. Office staff was very helpful, especially Donna, the procedure coordinator. We recommend Roxie and Austin Gastroenterology to all!"
"Austin Gaston is very professional and so caring, but both Dr Srygley and PA Patel, whom I’ve seen the last few times I’ve been there , are so easy to talk with and I never feel rushed. Really recommend Austin Gastroenterology to anyone in need."
"The visit was kind and caring from the receptions, nurse and PA. The PA was caring, explained my medical issue I have. Currently I am on taking a medication and I am seeing improvement. Thank you so much for helping me feel better."
"Been very happy with this place since I started going. Staff is very helpful. I highly recommend."
"Always a pleasant experience"
"The staff was SO nice during my endoscopy/colonoscopy procedure last week. I was terribly nervous and having a hard time remaining calm, and the nurses and doctors really put me at ease. They spent extra time introducing themselves, easing my concerns, making sure I was comfortable, etc. As great an experience as you can have for this sort of thing, ha ha!"
"Dr. David Kim at the James Casey office is wonderful! I've rarely seen a doctor who takes as much time and effort to listen and really try to understand my concerns and then explain his assessment and recommendations. I felt he was extremely knowledgeable and thorough in his approach to my condition. I would highly recommend him to anyone."
"As a new patient the staff and providers made me feel comfortable and answered all of my questions…."
"Am glad that Dr Kumar is my GI doctor. I was very surprised with the clinic. Everyone there is very professional and happy. Making my experience better than could image. Thanks to Dr. Kumar and the medical team at Auntin Gastro. on James Casey."
"Doctors and nurses were great."
"It was easy to talk to Roxy. She gave me some pointer on things that were helpful. She was very polite and professional."
"Saw Dr Becker’s PA, Roxie. Very professional, but also very personable, kind, and thorough. Helped us above and beyond with all issues, records, advice, and finding solutions to concerns. Would highly recommend this practice."
"Staff is always so friendly and competent. They provide top-rate care."
"I feel if the is only going to ask you questions, maybe it could be done over the phone instead of having to drive all the way to the office and spending $70-75 dollars for a 5min visit,"
"Thank you so much Dr Pradeep Kumar…The nursing and staff were very kind and helpful"
"Was treated very well Everything was explained to me throughout the visit"
"very knowledgeable doctor and he explained things well and listened to me."
"Very professional and helpful to walk over the whole process. Amazing experience."
"Super staff and great care!"
"Had a great visit with Dr. Reddys PA, she listened and got me set up quickly on next steps. Met with Dr. Reddy on day of procedure and all went great. The nursing and staff at the procedure center were all very kind and helpful. I am glad I chose this place."
"Good staff at this location. They are friendly and take time to answer any concerns I have."
"Very nice and professional. He listened to all the details of concern and took action accordingly. The office is very nice and spotless. We went to the Kyle location."
"The front desk went out of their way for me and the Doctor was great!"
"Great care, very easy to talk with. They explained everything that was happening. No problems what so ever."
"Extremely kind & professional in every way. Took all the time I needed & answered my questions in detail. No sense of rushing me along! We love you folks!"
"Dr. Becker is a good listener and gave me a lot of information and good advice. The office is run quite efficiently. I didn't have to wait long before seeing the doctor."
"Dr. Kumar is a great listener and very caring about his patients. I recommend Austin Gastroenterology very highly."
"Good Attention"
"I have been a patient for years. Just had a recent procedure and the entire staff was great. Office staff, nurses and support staff were friendly and efficient."
"As always, very well medical care by Dr Eskew and attentive staff"
"Everybody was courteous and helpful. Saw Yulia on schedule. Everything was explained and scheduled in a timely manner."
"Dr. Kumar’s office is always friendly and helpful."
"The colonoscopy was better than the First one I had, years ago! Did sleep when we returned home and was grateful! Thank you, Dr. Kumar!"
"Everyone very nice and helpful. The staff was great 👍"
"Quick, caring experience."
"Nurse explained everything. Helpful, attentive, caring"
"Very congenial and professional, love my new doc"
"It's The Only Place Where me and my families go to get everything done right."
"My Mom saw the PA and she was wonderful working with my 87-year old Mother. She even sent us to the ER because of her worries about a different issue with my Mom. She called and followed up the next day then the next week. Great experience. I would refer them anytime."
"It great they are very helpful."
"Great Experience, Medical procedure. All medical staff was very professional. I really enjoyed that my driver was able to leave and pick me up after my procedure. The only thing that Im concerned about is that the patient that has no family & friends to take & pick them up from their appointment what will happen to them. Would they be able to take a Uber or Lift to their appointment and pick them up from their appointment after their medical procedure ."
"The Dr. was very knowledgeable & explained all that I would need to do. I really enjoyed her very much. Mrs.Annie R Rosales"
"Dr. Reddy's P.A. showed concern and empathy towards my condition. She referred me to a dietitian to get me some help."
"Dr Havemann offered a virtual visit and provided guidance and non-Rx recommendations to manage gastro symptoms post COVID. My husband and I are long time patients. We highly recommend Havemann and his team."
"Very professional and caring.."
"Excellent!! I will definitely recommend and go back!!"
"It's The Only Place Where me and my families go to get everything done right."
"Dr. Scott Becker has been my gastroenterologist for seven colonoscopies over the past 25+ years. If not for his regular screenings and polyp removals, my strong family history of colon cancer almost surely would have ended my life before now. I feel immense gratitude to Dr. Becker and all of the skilled and friendly employees of Austin Gastroenterology for helping me live a long and healthy life. I'll see you again in five more years!"
"Great visit with Dr. Havemann. He always makes me feel comfortable and shows that he cares about his patients."
"I really enjoyed working with Roxie. She's very knowledgeable, kind and helpful."
"Greatest"
"I was actually seen by Marianne Roxie Johnson, PA-C, and I was very pleased and impressed during my visit. I'm sure the MDs are all very qualified, but Roxie was knowledgeable, compassionate, and professional. Based on my experience, I highly recommend Austin Gastroenterology."
"Pradeep Kumar, MD, is excellent. He is a great doctor and gastroenterologist, and he is also a pleasant and caring individual. And his assistants, Sara and Sabring, and the office staff are outstanding."
"Roxy Johnson at Austin Gastroenterology on James Casey is great! She listens and shows interest in all you concerns and then discusses your options! Much appreciated!!"
"Still had to fill information even though l have been going there for 20 years. Exam went well, and the team was great."
"Very nice!"
"I was very impressed with Dr Teddy’s PA. She was knowledgeable and professional and enjoyed my time with her. I haven’t seen Dr Reddy yet but I’m sure she will be great judging by her choice of PA’s."
"First time being there, the staff where very nice and the PA doctor was very concerned and handled her way where I could understand what was going on."
"Everything was great. Customer care was excellent. Everything was explained in a professional and personal manner in language that was easy to understand. There were no surprises."
"Am glad that Dr Kumar is my GI doctor. I was very surprised with the clinic. Very one there is very professional and happy. Making my experience better than could image. Thank to Dr. Kumar and to the medical team at Auntin Gastro. on James Casey."
"Great experience! Staff is superb!! Thank you so much!😊"
"All went well"
"I had a great experience at my recent visit. Everything was very clear and efficient and everyone working at the facility was so nice!"
"Dr Kumar and his staff are consummate professionals, this is my third colonoscopy, and I’ve used Austin gastro every time!"
"Dr. Kumar and the rest of his staff are great! Very professional and very nice. The staff made it a great experience."
"Very friendly staff. Everyone was great about explaining every step of the process and making me comfortable."
"I had my colonoscopy, everyone there were very professional and kind,"
"Great team. Everyone was professional, nice and very protective of my privacy."
"Dr. Havemann is the best!"
"Staff was very personable and attentive. No significant issues but one: we got to site 5 minutes before our expected time and had to wait outside 5 minutes for doors to be opened. This strict schedule should be shared beforehand."
"E everyone was very helpful"
"Yulia was great, informative and helpful"
"Pradeep Kumar, MD, is excellent. He is a great doctor and gastroenterologist, and he is also a pleasant and caring individual."
"I very much liked and appreciated the time Yulia, Dr. Hsu’s assistant, spent with me. She was very caring and informative."
"Pradeep Kumar, MD, is excellent. He is undoubtedly one of Austin's best doctors and gastroenterologists. He is a pleasant and caring individual."
"I was given details of my upcoming procedures to my satisfaction !"
"Good care, but too many patients to keep track of those with recurring issues. Very good NPs too."
"Wouldn’t go anywhere else. I’m moving out-of-state but still plan on either doing tele-medical visits or coming back in person if necessary."
"1st time seeing a Gastro specialist. They made feel welcomed , didn’t rush me, answered all my questions. Dr Reddy amd PA Ms Patel are great. I was recommended to them from 2 different co-workers"
"Had visit w PA and she was very attentive to the reason for my visit; asked lots of pertinent questions and gave me a reasonable plan to deal w my issues."
"Very professional business. Staff is very curious and Julia was fantastic. Highly recommended."
"I arrived very early and didn’t have to wait at all to see the doctor. Everyone was very nice and friendly. The doctor explained everything very well."
"Loved the atmosphere, efficiency and care I received at this office. Will definitely be returning"
"Marianna Johnson went above and beyond to make sure I was taken care. She explained and answered all my questions. Made me feel very comfortable through the entire process and I am very pleased with professionalism and work ethic."
"I really enjoy working with Dr. Kumar. He is very direct, matter of fact, realistic, and straight to the point. My appointments with him are always quick and I leave with a plan in place of what to do next. He’s really good about explaining things in a way that is easy to understand. He goes over your medical options with you and is good about helping you figure out medical decisions that make the most sense for you and your needs, rather than just tell you what to do. I’m glad I didn’t base my decision to work with him off of negative reviews online. He’s been correct about all of my medical conditions so far. He’s the one that figured out that I had Celiac disease when other doctors didn’t know what was causing my symptoms. The staff are always friendly too. Highly recommend!"
"Had appointment with Natesha, who was very helpful , answered all of my questions, never made me feel rushed , and was extremely nice."
"I feel blessed to have found “Roxy” Johnson. Best care I have had from a Gastro in 10 years"
"Doctor was on time. Pleasant and informative. Good experience."
"Very thorough and kind"
"The young doctor lady that talked to me and informed of the procedure was so wonderfully nice, she made me feel so happy to be there and she was so full of light and love for the patient. The lady that checked me out and scheduled my appointment was very patient with me and explained in detail of the procedure. Even when I got confused she was very patient and nice. And re-explained the whole procedure again. She was very nice and sweet. All the staff was very pleasant and nice. I really enjoyed being there. Made me feel very welcome to be there and happy about the procedure. Thank you and I look forward to getting the colon thingy done. Thank you."
"Wonderful experience. Extremely professional and kind. I highly recommend Dr. Lubin and his staff."
"Everyone was very nice at Austin Gastro. They made me feel at ease about my procedure. I highly recommend them!!"
"Marianna Johnson went above and beyond to make sure I was taken care. She explained and answered all my questions. Made me feel very comfortable through the entire process and I am very pleased with professionalism and work ethic."
"Everyone was super friendly and helpful. I don't remember if the person seeing me was a doctor or a PA, but she was super awesome."
"On time for scheduled virtual appointment with Yulia, Dr. Hsu’s PA. She reviewed my lab work my PCP ordered and led to my appointment with Yulia. My questions were answered and Yulia addressed the liver and gall bladder issues noted in the Lab results She agreed with my PCP. My next appointment is in 3 months, at which time any further changes will be addressed."
"Caring and careful support thru a stressful procedure. Special appreciation to Kim, Don and Carrie (?)."
"Professional staff, all procedures explained."
"First rate care and concern, as usual."
"The office staff is always pleasant and takes the time to explain any upcoming procedures"
"Friendly employees."
"Can’t find a doctor willing and/or able to help me find a solution to my 🔥 ng acid / gassy situation. I watch what I eat & use the meds I have been subscribed. Nothing has worked any better than the TUMS thus far. Sorry. I think my doctor thinks I’m just an old hypochondriac!!!! 😓 He has scheduled an Endoscopy for Feb. 1st. & I am very nervous. I have an ANEURYSM somewhere to n my stomach & I am terrified that sucker will explode during or after this procedure. My primary says DO IT, so I’m gonna. 😳"
"Didn't have to wait long at all. Sarah , Dr. Kumars PA was very nice and thourough!"
"My appointment was a telemedicine call and was handled very efficiently."
"Provider listen to my concerns. It was a great experience. We held a very good conversation about my health and what is best for me. It was a very open and productive conversation. So happy to have found this group"
"I love the care and attention I receive at Austin Gastroenterology."
"I loved Dr. Roxie!!! She is a delight! She had read my records before seeing me and was well prepared to discuss my health. She took time and never made me feel that we had to hurry. She was very thorough."
"I’ve been seeing my gastro’s PA Nashita Patel over the past eight months. She has been punctual and friendly, always listening to my health concerns, asking lots of questions, and offering possible remedies. PA Patel is professional with an excellent bedside manner."
"I’ve had these procedures done at AG more than once with Dr Kumar. Have only had excellent care, starting with check in!"
"Dr. Kumar is THE BEST. Thank you! Heart transplant patient"
"Customer service is a BIG deal for me. And as a Black female, it's even more crucial because of the history of racial disparity in treatment for Black people in this country. I was treated with respect and everything was explained in a manner that left me feeling like a valuable human being instead of being left with, " this is just a job for me" attitude from the representative. Thank you!"
"Was able to get an appt quickly. PA very knowledgeable and explained things well. They were able to help on prescription cost."
"Courteous and professional staff."
"Very nice worked with me to get my health issues resolved"
"First time to participate in a telemedicine interview. It was fine but I have nothing to compare it to (and I do not have a health issue)."
"I was treated extremely well by everyone I came in contact with. I’m not going to detail each interaction; however, they all were pleasant, professional, and efficient. My issue was addressed, my son was given verbal instructions, and I was given written instructions. From getting an appointment the day after I spoke with the doctors nurse to leaving the facility at exactly the time that the appointment representative told me I would, everything went like clockwork."
"The staff at Austin Gastroenterology are amazing.(South) They were so kind, professional, and thoughtful. I cannot say enough about the phenomenal care that I received. Dr Lubin, Dr K. Daniel. Michael, the amazing nurses and all of the ancillary staff could not have done more to keep me calm and prepared for the two procedures.I received a follow up phone call today. Amazing, Amazing, Amazing to the staff and this facility. They really treated me better than family. I really feel that I got the best care in America and the world 🌎"
"Can’t find a doctor willing and/or able to help me find a solution to my 🔥 ng acid / gassy situation. I watch what I eat & use the meds I have been subscribed. Nothing has worked any better than the TUMS thus far. Sorry. I think my doctor thinks I’m just an old hypochondriac!!!! 😓"
"Mariann Johnson was excellent very thorough and polite one of the best experiences I have ever had she was able to answer all my questions and made me feel very comfortable with her knowledge of my conditions and what to do next a 5 star rating is not enough she deserves at least a 10 star rating I wish her and her family a Merry Christmas and a happy New Year along with everyone at Austin Gastro"
"EXCELLENT CARE"
"Very fast service. I hardly had to wait at all."
"Great telemed appt with Yulia L the PA for Dr. HSU. Thorough and highly professional."
"Recommended by a friend, I waited about 3 months to see Dr. Srygley. From my initial first visit to a couple weeks later having my EDG, my experience has been nothing short of amazing. Dr. Srygley’s knowledge and professionalism, along with the most caring team I’ve ever encountered really helped put my worries at ease. Big thanks to my care team, Dr. Srygley, Melissa Cady, Joseph Martin, Cristina OCampo, Stacy Thomas, Jacque Velazquez and Sara Cogburn. I appreciate all your efforts in ensuring I was comfortable the entire time. I knew I was in good hands."
"I had a great experience with Marianne Johnson, she was very kind an friendly and really listened to my issues an explained to me with kindness an concern an with great details to what we should do. My experience with check in was a very long wait, I came 20 mins early to start all new paperwork and check in/out ladies were friendly but the wait was very long to be seen I waited over an hour, but other than tha wait all was great friendly staff an Marianne Johnson was terrific. I would recommend this place to a friend."
"Very well done, professional. PA was great, listened to all my concerns."
"Austin Gastro is WONDERFUL!!! From the office staff, nurses and ALL assisting staff during procedures!! My guy is Dr. Kumar and he is phenomenal! He LISTENS, ABSORBS what you say and gives KNOWLEDGEABLE feedback! Doctors like him are RARE! He’s truly in the profession he was born for. His PA Sara Kielhorn, is a FANTASTIC listener and problem solver as well! ⭐️⭐️⭐️⭐️⭐️"
"Staff members were Efficient, pleasant and professional"
"Very helpful Very professional, and personable"
"Austin Gastroenterology is a great place to go for help with your stomach problems."
"The staff is very courteous and professional, they make you feel very comfortable. Dr Kumar is excellent at what he does."
"Little wait, excellent medical care."
"Everyone there was so easy to communicate with,there 😁 smile were genuine and make you feel like your safe.I myself really appreciate people that like there job.And it appears they all 💕 there job, 👍good job HR, ALOHA"
"This was the first time I saw Nashita, who is a PA. We discussed a number of possible reasons for my condition. She knew exactly what she was suggesting and explained why. I appreciate the fact that she’s trying conservative routes first rather than sending me to a surgeon. She cares about my outcome and I trust her competence. She is an excellent practitioner with exceptional skills."
"Everyone is really professional. I felt very it ease."
"Everyone there was so easy to communicate with,there 😁 smile were genuine and make you feel like your safe.I myself really appreciate people that like there job.And it appears they all 💕 there job, 👍good job HR, ALOHA"
"Everyone is really professional. I felt very it ease."
"Little wait, excellent medical care."
"Started at the designated time slot. Very informative."
"Very nice staff and really on top of things"
"Great people"
"Good service"
"I had a terrific experience from the time that I entered my name for check in until My escort brought me to my daughter's car! Though I am not listing everyone's name, esch one of you treated me like I was the only client you were seeing and preparing for the colonoscopy today. Each of you was very professional, knowledgeable, and kind! Thank you for a wonderful experience and relieving my stress! Yes, I will recommend you at every opportunity!"
"Great"
"friendly, on time, good folks!"
"You are in good hands with Dr. Hsu. He puts my mind at ease having a strong family history of colon cancer. And Yulia, his PA is OUTSTANDING. Do not ever feel like you’re not getting the best when you can’t get in with him. You won’t find a better PA."
"First & foremost, PA Roxy AMAZING & thorough. Professional in all areas. Frontdesk very kind & efficient. Called to say I mistakenly went to wrong location & they helped me make it to the right one. 10 mins late and PA still saw me."
"First & foremost, PA Roxy AMAZING & thorough. Professional in all areas. Frontdesk very kind & efficient. Called to say I mistakenly went to wrong location & they helped me make it to the right one. 10 mins late and PA still saw me."
"You are in good hands with Dr. Hsu. He puts my mind at ease having a strong family history of colon cancer. And Yulia, his PA is OUTSTANDING. Do not ever feel like you’re not getting the best when you can’t get in with him. You won’t find a better PA."
"Dr. Havemann is Outstanding! Thorough, & precise. Great communicator."
"In/out without any complications. Just went in and got put to sleep and out the door within minutes."
"Very friendly and helpful"
"My first meeting with this provider revealed that he had reviewed my record thoroughly, which guided his pertinent questions. Our meeting ended with a treatment plan that we are confident will yield positive results. I found him very understanding and committed."
"Dr. Kumar and his staff were very professional and I felt at ease going in for a procedure . I highly recommend them ."
"The best and friendliest there is."
"Staff are very friendly and knowledgeable. Great service."
"Roxy was thorough and informative theyve got my GI records from way back and she went through them with me meticulously. Now all Ive got to do is prep right"
"New patient. Did a virtual call with Dr Hsu's assistant, Dr. Lyuboslavsky. She was very observant, she was very knowledgeable, explained everything to me, etc."
"Amazing, professional, courteous, attention to details and very receptive and patient in addressing my questions and concerns."
"Dr dalton is fabulous and her staff took excellent care of me. I highly recommend them for anyone have gastric issues."
"Everything went smoothly. I had reminders and explanation all along the way."
"Dr. Hue and staff are excellent. I’m always listened to and questions and concerns always receive a response. The care and follow up are hands down the best."
"Very nice people"
"Effective and efficient."
"I was anxious, scared and nervous about my visit to Dr. Scott Becker at Austin Gastroenterology. I had seen him in 2018 for my Colonoscopy. Which went great ! I’m so glad he was “in net work” with my insurance so that he could continue to be my doctor and help me with my new health scare… a spot on my liver. He is a very good listener, very personable, empathetic, compassionate and dedicated. He took time to explain that I needed an MRI. Once my MRI is completed then he will review the results and talk about next steps. I highly recommended Dr. Becker, you won’t be disappointed with his care."
"Efficient, effective, and thorough."
"Dr. Becker is the nicest worh freak bedside manner."
"Everything went smoothly great staff"
"Staff and doctor were all very kind and professional. I was treated very well and felt very comfortable to be treated here!"
"Was great experience."
"Dr Becker is awesome and immediately puts his clients at ease. I trust his experience and expertise. I am a long time patient of Austin Gastroenterology."
"Staff was very polite and compassionate. Very little wait time. The lady that scheduled my procedure really made my day by making me laugh. Highly recommend."
"The staff was very nice."
"Saw PA and she was extremely helpful and clarified for us the heart of the clinical matter bring discussed."
"The pre-procedure visit takes longer than the procedure! Lol Staff very efficient and had all of my history from five years ago - 2018. Dr. Kumar is an excellent and thorough physician. I definitely recommend him."
"Had a great visit."
"Pleasant greeting and very responsive"
"Plesant experience"
"Everyone was helpful and professional."
"Friendly, ķind people, nice doctors"
"It was fantastic information Asian. It was given to me a thorough information where I was not understanding and I was so worried about my situation. It was very informative. And with fantastic experience that I would like to have her as my doctor she gave me a lot of good information, I'm not worried anymore. I will be coming back if she can take care of me as my permanent physician. Thank you for all the explanation very, very much. And I'm not worried anymore. Thank you again, you have 5 stars with me."
"Awesome staff in the office keep up the Great Work y'all deserve a gift card or Lunch well kept facility."
"Staff members were friendly, knowledgeable and very helpful. Thank you!"
"Was able to get in within 24 hrs with PA. Gracie was quick to respond to my message within minutes after I left a message 2 days prior & did not get a return call."
"Every individual I encountered during the initial session and the following endoscopy were professional, efficient, kind and friendly. I felt very well cared for in every regard."
"Very caring and very thoughtful."
"Great, attentive staff."
"Excellent staff from the nurses, anesthesiologist, dr Kumar make feel comfortable ."
"I have a lot of confidence in the staff and my provider. You must advocate for yourself if you need an earlier appointment than what is available."
"Dr.Havemen is the best! He’s not only a skilled physician — knowledgeable and professional — but he’s also patient, kind and compassionate.. Highly recommend."
"Very professional and courteous staff. Five+ stars!"
"Wonderful doctor care's about his patients."
"The check out person & the scheduler were both equally very nice even smiled, so to me that said they enjoyed their employment and or enjoyed what they were doing, their jobs. I enjoyed meeting NP Patel who was very nice, polite and thorough. Thank you!"
"Waiting area was large the staff was great to work with and my appointment was on time"
"Timeless, professional, kind and empathetic, non-judgmental, informative"
"Helpful"
"First visit. Nicely paced, thorough pre-procedure evaluation. Everyone was professional, accommodating and answered all my questions satisfactory."
"I was very pleased that they worked me in the next day after I called due to my symptoms of a flareup. Dr. Reddy and her assistants are very thorough and patient - they take time with you. They do not hesitate to order necessary tests or labs."
"Dr. Kim was thorough during my telehealth visit and laid out the follow up he recommended and why. I’d highly recommend him."
"Dr. Yulia and Dr. Hsu are highly skilled professionals and kind to our patients. They are trustworthy!"
"It takes to long for a simple procedure I'm still waiting n I'm ready to go home"
"Good experience!"
"Dr Tsai is cool and friendly! The office is beautiful and everyone was super nice and helpful. Appreciate the TeleMed option!"
"Love Yulia and Dr HSU. Have been very satisfied with their care."
"Smooth tele health call. Nice collegial visit."
"All nice people, all clean facilities, conscious that my time is valuable without making me feel rushed"
"Very thoughtful and matter of fact service. I appreciate Dr Kim and the team!"
"Very proffesional & Curtious staff."
"Very thoughtful and matter of fact service. I appreciate Dr Kim and the team!"
"Friendly. Easy. Fast."
"The minute I walked in I felt comfortable. The front patient receptionist was patient, kind and guided me through the process. The PA listened to my issues and I felt she was very knowledgeable with her answers. The person who scheduled my colonoscopy was patient with me and answered my questions. I would definitely recommend this office."
"I liked that my previous medical records had been reviewed, prior to my visit. And discussed at visit. A feeling of patient concerness."
"Dr Roxie took the time to answer all my questions and went over my prior history with AG and came up with a treatment plan that fit me. 5 Stars!"
"I highly recommend Dr. Havemann and his team at Austin Gastroenterology. Both my husband and I have received excellent care for multiple procedures. From the facility, to the nurses, doctors, and administrative staff the entire operation is top notch!"
"The staff was very welcoming and the MA that took my vitals was very nice and helped me relax a bit. Dr. Kim explained everything to me thoroughly and answered all my questions."
"My appointment with Ms. Patel was wonderful. She is professional, knowledgeable, reassuring, and validating."
"All employees I encountered were kind and professional. I appreciate the interactions greatly."
"Dr. Kumar and his staff are great; friendly, efficient, and skilled. Highly recommend."
"Did an online meeting where all my questions were addressed and looking forward to answers soon."
"Marianne Johnson was great! Kind, helpful, and knowledgeable. Thank you!"
"My visit w/ Austin Gastroenterology was an all-around great experience. From check-in, to my Dr’s appt., to check-out it was seamless. Friendly staff and great providers!"
"I had real good visit"
"Dr. Kim is extremely knowledgeable. He made me feel very comfortable and I learned a lot from just my appt. I would highly recommend Dr. Kim."
"The entire staff was extremely friendly. The doctor explained how the procedure would go."
"Sara is the best!"
"Very knowledgeable, pleasant, informative, couldn't have asked for better service 👏"
"First appointment was on line. Very efficient and on time,"
"Great pros at this practice! I highly recommend if you like expert, caring health care. Dr. Havemann and his team are the best!"
"The doctors and nurse practitioners are very nice there."
"All I can say,, just a great doctor"
"Very thorough to rule out other things. Some may not like having all the tests run, but with 7 out of 8 maternal aunts/uncles have/had cancer, I appreciate it."
"Dr. Havemann is by far the best in his field . He makes you feel important heard and genuinely cared for. He makes the experience so much easier . I cannot recommend him enough. Thank you for what you do Dr. Havemann!!! From Matt and Mika catching people doing things right!"
"Everyone was nice. They explained everything in very good detail and answered all my questions."
"Great experience lots of helpful Information"
"I was referred here after a health scare that sent me to the ER and eventually to the hospital. It was a nightmare experience. ER staff saved my life, which I will be eternally grateful for. But some of the emergency staff and an awful lot of the hospital staff made me feel like my mere presence was an inconvenience to them. Hospital docs had awful bedside manners, I was intentionally left out of decisions regarding MY healthcare and often felt emotionally traumatized by some of the things that occurred; those things on top of being scared to death because I had never been sick like this before in my 65 years of life. I was not looking forward to any more interactions with medical professionals who made me feel worse, rather than better. And who refused to even try to understand that treating people kindly and decently has a healing effect as well. I was thrilled that my interactions at Austin Gasteoentology were nothing like those at the hospital. Professional, friendly, warm, caring. Everyone I encountered was all those things, and more. My visit was just a consultation to go over proposed procedures/tests and to educate me on the process and what these procedures/tests will hopefully accomplish. My questions were answered and I was not made to feel like my health issues were a bother to those who are there to help me heal. I'm not even worried or scared about having these procedures done now; I was very worried before the consultation. I already know, and feel confident, that I will be in very good hands."
"I was treated with so much niceness that i didn't want to leave. Staff was nice courtious friendly . The office clean the doctor was very pleasant and informative"
"My experience with Austin Gastroenterologys - James Casey location was pleasant. The check in person was very polite and professional as well as the nurse and P.A. .I would definitely recommend this practice to friends and family."
"Excellent customer service’"
"I was able to meet via zoom with a familiar practitioner who had reviewed my file and was able to ask related question and listen to my concerns. She promptly provided the medication I needed to recover from diverticulitis. The office staff was supportive and helpful in making the online appointment. Thank you"
"Very friendly and competent doctors and staff."
"Dr Havenman is the best caring person he make sure that I'm okay and taken care of myself I really appreciate him for service ❤️."
"Office staff are professional and assist upon arrival. Physician assistant is knowledgeable and thorough. Explained procedure and what to expect. Pleasant and calm voice put me at ease."
"Dr.Havemen is the best! He’s not only a skilled physician — knowledgeable and professional — but he’s also patient, kind and compassionate.. Highly recommend."
"Roxie is awesome!!!!"
"Always there, always responsive, always available in a reasonable amount of time! Very glad to have such great medical help from Dr. Becker and Roxy!!"
"Roxy is a rockstar! She took her time, really listened, & ordered tests that no other medical professional I’ve seen (many) thought of. I felt like she cared & genuinely wanted to help me. Thanks Roxy."
"Always great care, ensuring I stay healthy. Super great NPs too."
"I had a very traumatic experience the last time I had a procedure. I’m not going to the details but I can tell you I delayed my next colonoscopy as long as I could because of the terrible experience. I decided two spend a significant amount of time researching who my next gastroenterologist was going to be. I narrowed it down to one single doctor…her name is Dr. Eimile Dalton Fitzgerald. She has a wonderful bedside manner and she is extremely knowledgeable in her profession and knows how to properly and carefully conduct a colonoscopy. I have much respect for her and I am delighted she happens to practice here in South Austin! I have referred other family to her I know the next time I need care she is the one to call! Thank You Doctor and Staff."
"Thank you, Dr. Becker! Great staff."
"Such a nice caring Professional Dr. Hard to find these days ! Thank you Dr Kim for all your help!"
"Got in and out in a timely fashion, explained everything to me and answered all my questions."
"Very caring and very thoughtful."
"Thorough, thoughtful, and very kind"
"I was referred here after a health scare that sent me to the ER and eventually to the hospital. It was a nightmare experience. ER staff saved my life, which I will be eternally grateful for. But some of the emergency staff and an awful lot of the hospital staff made me feel like my mere presence was an inconvenience to them. Hospital docs had awful bedside manners, I was intentionally left out of decisions regarding MY healthcare and often felt emotionally traumatized by some of the things that occurred; those things on top of being scared to death because I had never been sick like this before in my 65 years of life. I was not looking forward to any more interactions with medical professionals who made me feel worse, rather than better. And who refused to even try to understand that treating people kindly and decently has a healing effect as well. I was thrilled that my interactions at Austin Gasteoentology were nothing like those at the hospital. Professional, friendly, warm, caring. Everyone I encountered was all those things, and more. My visit was just a consultation to go over proposed procedures/tests and to educate me on the process and what these procedures/tests will hopefully accomplish. My questions were answered and I was not made to feel like my health issues were a bother to those who are there to help me heal. I'm not even worried or scared about having these procedures done now; I was very worried before the consultation. I already know, and feel confident, that I will be in very good hands."
"From the initial pre appointment to the 2nd appointment for the procedure, everything was clearly explained. The staff was efficient and professional. After the procedure the physician clearly explained the findings and a staff member made sure that I got safely into a car for a ride home. It is for these reasons that feel that I can strongly recommend Austin Gastroenterology to others."
"It's that time again, ..procedure. Dr. G is as pleasant as he was 5 years ago! Staff is very professional and detailed . Great asset to the medical community."
"Dr. Srygley is a great doctor! He has a very calming demeanor and excellent bedside manner. I would recommend him to anyone needed a specialist in gastroenterology."
"Quick and very comforting"
"The doctors and nurse practitioners at Austin Gastroenterology are the best"
"Way better than other gastros in the area. Organized and return calls quickly. Dr Reddys assistant is very kind and helpful, especially when working with insurance and pharmacies. I see Dr. Reddys NP who is super nice and smart. Going here has helped me feel so much better :)"
"This is my second time going and every time I’m treated great."
"I like being able to do teletherapy visits that don’t require physical examinations, etc. Also, I believe Sara K worked with me to get my endoscopy scheduled ASAP. She also gave me excellent advice on constipation."
"Dr Kim is very helpful listened to all my concerns and helped me understand things I was confused about."
"Friendly staff with an excellent sense of humor. They put me right at ease!"
"I have seen Dr Folkers for several years. He is very knowledgeable and explains your situation very well. He is very caring."
"Efficient polite booking. Dr. Julia took lots of time."
"Went out of their way to find answers to my issues."
"Consultation went very well. Julia was very professional and personable. 😊"
"I’ve never met such a kind staff. I was terrified going in there for my first colonoscopy. But they did everything they could to make it comfortable and a friendly experience. 10/10 would recommend going with austin gastroenterology!"
"On time (appointment), thorough, great explanation of what has/will happen. Very courteous. Put me completely at ease."
"Dr. Kim and his staff were very quick in making an appointment for me to discuss my issues with Dr. Kim and to help me get the treatment that I need."
"Good experience on the virtual call."
"Friendly staff, appointment right on time, concerned about my care, my health, answered all my questions ."
"Austin Gastro is fantastic. Yulia is both very professional and caring. She really listens and works with you to get you the best care possible."
"My appointment occurred on time. My practitioner answered all of my questions and ensured that I was comfortable with my upcoming procedure."
"Austin Gastro has always given me the highest level of care. I can recommend the entire office, Dr Kumar and his outstanding staff to anyone needing this type of medical care."
"Loved the staff. Loved the clues they gave me to joke around with Dr. Lubin."
"The vist went very smooth and professional. Mary Ann Johnson was excellent. She was knowledgeable and answered all of my questions. She drew blood. Here’s the problems: 1 . I have tried to call your office on several occasions with no luck 2. I can’t retrieve my results through my cpl portal. 3. Please help"
"The staff was very friendly and informative, they took very good care of me and also called me the next day to make sure everything was ok!"
"Austin Gastro has been my physician for many years and have been very conscientious about my care. I would recommend them to all."
"Very friendly, efficient staff. Dr. Srygly’s Med Assist and Physician Assistant were wonderful! Highly recommend!"
"Sarah was outstanding"
"As a new patient, Dr. Tsai was agreeable with my request to have specific diagnostic tests. I very much appreciated his working with me regarding my preferences. His pleasant nature and informative feedback was very welcoming."
"Had a great experience with Dr. Havemann I enjoyed his professionalism, attention to detail and bedside manner. I truly feel very comfortable with him and I think you would too!"
"A stress free experience. Friendly and professional."
"Very nice staff. They listened and explained the options I had, very well."
"Staff was very efficient. I was well cared for throughout entire process."
"Colonoscopy on 8/4/2022. I was apprehensive because my most previous procedure was less than stellar (as an outpatient at a different group in San Marcos). This was so much better! Everyone was very friendly and went out of their way to put me at ease. Thank you to Kiley, Daniel, Lindsey and Dr. Becker."
"I was very surprised and impressed at how pleasant this experience was. I was hesitant about the prep because of a previous experience and Dr Thomas had me to a pill prep that was fast and relatively easy. The staff and facility was top notch and Dr Thomas was fantastic. I left with very little bloating and cool photos of my colon. I highly recommend Dr Thomas!"
"The doctor is wonderful. I love the televisit option. It saves so much time. Also, I feel so much better. Thanks"
"This office is so kind professional and very detailed on what you would have done or need to do! I'm very comfortable with them handling my procedure. Doctors offices like this is hard to find. Roxie was amazing!"
"Going in for health checks is not really something anyone wants to do so it’s a whole lot easier when you go someplace where the staff is kind and takes good care of you. From the initial screening via phone, front desk check in, to the nurse setting me up and hooking me up to finally going to the procedure room. Everyone took the time to introduce themselves, tel me what they were there for and answered my questions. I felt safe and well cared for through out."
"Staff was great. Yulia assistant to Dr Hsu was very friendly, professional. Office and bathrooms very clean."
"Roxie was wonderful and very kind. I definitely will be seen by her again."
"Easy, peasy. Great staff. In and out on time. No side effects. Highly recommend."
"Marianne was very professional. She has great bedside manners and wonderful personality. She appears to be knowledgeable and has expertise on her field. She listened actively to my questions and concerns. She took her time to answer my questions in a very emphatic manner. I am thoroughly satisfied with my visit with her and I highly recommend her"
"I saw Dr. Hsu last week. Very impressed with efficient and courteous staff. Dr Hsu is a very knowledgeable and friendly person. He listened to my complains carefully and gave me great advice...I truly appreciate that, Tony Chen"
"Great front desk assistance checking in the day of my procedure, nursing care was personable and professional, Dr. Reidy performing the procedure was quick and pain free."
"Dr. Srygley is my favorite doctor. He is the kindest most thoughtful doctor I have. He will do everything in his power to get you well"
"Have never had issues with office, billing or scheduling. Gracie is awesome and Dr. Reddy doesn't rush she takes her time and listens to your concerns. Really happy with the outcome and will refer anyone to Dr. Reddy and Austin Gastro."
"This was my 1st visit with Dr. Dalton, and it was a great experience."
"Always a great experience. Wonderful doctor and staff."
"Dr. Srygley is fantastic! Great personality and bedside manner. I choose him as my doctor considering I would work with him frequently as a RN at St. David’s Hospital and got to see his excellent patient care up close and personal on a day to day basis. He gives his all to his patients and is highly respected."
"Dr. Hafemeister and the staff at Austin Gastroenterology were fantastic. The intake process was quick and everyone was very friendly. Dr. Hafemeister was attentive to my condition and prescribed the medicine needed to alleviate my condition."
"Professional, knowledgeable, humble and kind."
"Dr Emmett is really helpful I appreciate his work ethic and glad he got me the health treatment I needed to rule out any health concerns I had at the time."
"Excellent"
"I recently had an appointment with Dr Shrigley. As usual he was cordial & friendly. I was worried about my health problems & he had a caring & positive outlook. I would recommend Dr Shrigley to anyone looking for a gastro doctor. Audrey S."
"Best care I've ever received, and continue to review. Dr.Godell and Lyndsay Solimine are the most knowledgeable professionals . Thank you for taking care of me."
"My first experience with Austin Gastroenterology was very positive. The introductory meeting with my physician was thorough and informative and the pre-procedure was professional but relaxed."
"For my first experience with colonoscopy. Natural to be nervous when you see the Dr looks young as if he just got out of High School. But I feel comfortable enough to go through my 1st colonoscopy. I place another review after July 2nd when I go through this experience."
"I've been a patient of Dr Hsu and Austin Gastro for several years. I'm very happy with Dr Hsu and everyone I've dealt with. They got my IBS under control."
"Dr. Reddy is a wonderful Doctor who greeted me and explained to me the process of what I am going through. She was thorough in explaining and wanted to make sure I understood my condition. I am happy I selected her to be my Gastroenterologist, she definitely shows she cares for her patients."
"Dr. Sheila Reddi was polite, professional, and energetic. She listened openly to my concerns and addressed all with confidence and a demeanor showing she’s determined to help me get better. I was a little scared and overwhelmed in starting this journey to diagnose and treat my gut-related health issues, but was quickly put at ease and in fact have become excited after my initial visit with Dr. Reddi. Thank you!"
"I found Dr Srygley to have a superior background from Duke etc. his bedside manor is warm, and his knowledge is great. He ordered tests that were precise In other words I like him"
"The TeleHealth experience was very relaxing and casual. (The office staff was quite helpful with the setting up of the system). Dr Adam Hafemeister was very professional and quick in analyzing my queries. I’m extremely satisfied with this Dr and wouldn’t hesitate in recommending him to anyone."
"Dr.Reddy she's is a Awesome Doctor! I went to get my procedure done on 8/6/2020. And it went so smoothly that day especially since I was in good hands with Dr.Reddy and her nurses! I highly recommend her she's GREAT"
"Dr. Thai will restore your faith in the medical profession. He’s brilliant and has a very caring heart. What a great combination! I highly recommend him."
"Dr. Hsu is very knowledgeable, professional, and dedicated. The best doctor I would recommend."
"I would highly recommend Austin Gastroenterology to everyone.Great care by staff and doctor's.Our favorite is Dr.Srygley!"
"Dr Kumar truly cares."
"Dr. Srygley, was very professional, caring and over great. He explained procedure and health issue in very understandable language. I would recommend him to anyone needing his professional services. Thank you Dr Srygley and Austin Gastroenterology."
"Dr Dalton is very wonderful Dr she really cares about your health and she is very respectful and understanding , I highly recommend Dr Dalton,"
"Everyone at the office is always so nice and friendly. Yulia is very pleasant and i know she was always abreast of any and all of my concerns and progress. Now I have moved and will take my medical needs to strangers. I will miss Yulia and her cheerfulness."
"Dr. Srygley is professional, courteous and willingly answers all questions, providing thoughtful insights and recommendations, while giving the patient as many options as he can realistically offer. Good doctor."
"Dr. Tsai has been amazing and very professional. They are very prompt at answering questions and helping to schedule appointments. Totally recommend this practice but specially Dr, Tsai"
"Immediately and FINALLY feel like I am going to get the help I've needed for a decade now. I highly recommend! I feel heard and cared about. Already have a plan for my future and my new healthy life I've always wanted."
"From start to finish i was treated with respect and kindness. Everyone did an excellent job and with Covid 19 going on they took extra care with everything."
"I have had Dr G for several years and my husband & I both love him!! He is always glad to see us and his demeanor Is very professional but also kind and respectful. He is also great to see because he’s friendly and makes it feel like he cares for an individual or couple. He gets our humor which makes the appointment cheerful. We feel he’s THE BEST in his profession and we trust him which speaks volumes for him as a Doctor!!!"
"Dr hsu is an amazing dr.you can talk to him and he'll listen to you. He really does care."
"Love Austin Gastro!! Love Dr. Hsu and Yulia. Been going to them for years for my IBS-D, and colonoscopies. They are not only good medically, but are both very nice."
"Yulia at Austin Gastroenterology directed a treatment program for me. She was well informed about what treatment I needed and made sure I received the correct medication. Austin Gastroenterology is total patient care."
"I would recommend Dr Hafemeister and Austin Gastroenterology for all of your gastro issues! He was so knowledgeable and made me feel so comfortable at my visual appointment and during my colonoscopy! His staff is excellent and in 5 years they will definitely be my choice!"
"Starting with Dr Emmitt's staff, everyone is very nice and professional. Dr Emmitt is a people person and I always understand everything he is explaining. I will continue to recommend him."
"Got us in quickly, very thorough, And professional."
"I've been a patient of Dr Hsu and Austin Gastro for several years. I'm very happy with Dr Hsu and everyone I've dealt with. They got my IBS under control."
"Dr. Srygley has always provided fantastic care. He takes time to explain everything during appointments and answers all my questions. I’ve never felt rushed."
"Dr. Srygley gets my vote...smooth and uneventful... I highly recommend him...At my age ( 76 ) I have had more than my share of procedures and am very particular about placing my life in the hands of a doctor and facility. He also has a top notch staff...very efficient, attention to details and excellent communication skills...."
"What a wonderful place that took great care of me. Thank you to Dr. Reddy, Stephanie Taneesha and Hillary!"
"Great service friendly staff-Dr. Hsu helped me overcome a significant GERD problem-highest recommendations!"
"Doctor Emily Dalton Fitz Gerald Saw me recently After a referral from South Austin hospital lI can attribute the good Treatment I am now receiving to her early diagnosis of my serious condition and the sense of urgency she put on having future tests done. I'm grateful to her and the staff there for all they've done to get my treatment started and my life back on track"
"Dr Srygley was very informative. Took the time to explain the steps and why"
"Extremely professional, willing to answer my questions and I felt confident about my upcoming procedure by the time I left his office. Thank you"
"So professional with a great Bed Side Manner. Wish I had that with all my other doctors."
"Yulia L. RN of Austin Gastroenterology team for Dr. Chia-Wen (Kevin) Hsu has been always there to follow through with my IBD condition care, paperwork, and prescriptions. Thank you Yulia."
"Excellent patient care…Efficient, caring staff…pleasant facility…Seasoned gastro doc’s"
"Dr. Reddy is a wonderful Doctor who greeted me and explained to me the process of what I am going through. She was thorough in explaining and wanted to make sure I understood my condition. I am happy I selected her to be my Gastroenterologist, she definitely shows she cares for her patients."
"Dr Emilie Fitzgerald-Dalton is fabulous and actually listens to you. Her nurse is the best!! She answers your emails in the portal and respond to your messages in a timely manner. Highly recommended!!!"
"Great Dr. He explained the issues well. I appreciate he did not try to put me on medications, instead focused an diet and fiber. He did a great job explaining the tests and coming up with a game plan."
"AG Gas.; has always been straight forward, direct and to the point. And at the same time, open to discussion and options. Dr. Emmitt is easy to speak with and the staff has always been great. Would I recommend AG Ga., Yes I would!"
"Dr. Srygley is the best. His upbeat attitude makes our visits almost fun."
"Dr. Emmett has always taken care of my health needs and really listens. I highly recommend him to anyone and rave about him to my family and friends! I have had gastrointestinal issues for years now and I didn’t feel fully satisfied with my care until I found Dr. Emmett. My symptoms are better managed now with his help! I cannot recommend him enough!"
"Excellent physician and answered all questions in a way that made it easy to understand what is happening."
"Dr Srygley has taken exceptional care of our son. In many cases, above and beyond his responsibility. He is available 24/7 taking care of a very complicated case. He is more of a friend to our son who trusts him implicitly."
"I’ve had great experience at Austin Gastroenterology. Wait times are minimal, easy to book appointments, and I felt like I could contact someone easily through the online portal. I’ve seen Yulia a handful of times. She’s super intelligent, patient and she was persistent at helping me figure out my diagnosis."
"Doctors and staff are always on time informative and ready to answer any questions you have I trust them 100%"
"Dr Kumar has provided excellent care and guidance."
"Dr Hsu and his team where not only caring, but knowledgeable and quick to get my work up and procedure scheduled quickly. The CRNA Carol was so sweet, nurse Stephanie and tech Georgia where all very good as well during my procedure. Would highly recommend."
"Good compassionate friendly team open to questions. They made getting colonoscopy as pleasant as possible. I thank them."
"Staff was very friendly and professional!"
"The staff here is fenominal! When you have to go through something very uncomfortable and embarrassing, they truly make the experience so much more tolerable. They were very professional but very funny! The facility is very clean and sanitized and I felt very safe. I highly recommend this location!!"
"Dr Srygley is one of the best doctors I have ever been to see. He is very caring and REALLY listens to you"
"Dr Emily Dalton was a very nice and professional. She listened to your concerns and offered a solution. She wasn't just rushing through your appointment."
"I am a patient of Dr Kumar and I truly enjoy our partnership. I know that he is looking out for me and patient with all of my questions as crazy as they may seem. He takes the time to educate me on my progress and diagnosis so I am very aware of what is going on. So thankful to have him as my physician!!"
"Dr Hafemeister and his staff are very responsive. He is thorough and conservative. He isn't going to do surgery to just do it. He tries to help you and reaches out to his colleagues for advice/suggestions and works well with them on your care & I greatly appreciate that!"
"Great team ! So easy. I was nervous to get a colonoscopy but they made it very comfortable and swift. From the nurse Colleen the anesthesiologist to the Doctor great experience. Thank you all!!!"
"Well accepted and knowledgeable of my concerns and questions Explain everything to me.Thank you."
"Everyone is super friendly."
"Dr. Emmett is good listener, and shows a real concern for his patients"
"Dr Dalton is very wonderful Dr she really cares about your health and she is very respectful and understanding , I highly recommend Dr Dalton,"
"Dr Havemann is a warm, caring and competent gastroenterologist. The office and endoscopy personnel are friendly and confidence inspiring. Highly recommended."
"Dr. Becker and the Staff at Austin Gastroenterology are the best. Dr. Becker and the Staff are friendly and courteous. Everyone takes the time to ensure you never leave with an unanswered question."
"Very covid safe. Staff attentive, caring, and professional. Would highly recommend."
"Dr Emmet is experienced & knowledgeable."
"Everybody was great, kind and courteous. Dr. Kumar explained my options in laymen's terms and helped me make the best decision possible for my health."
"Very good doctor Adam Hasemeister he makes sure you ask any concerns about your health and try to give you the best options about your health, thank you! Sr Adam H."
"Friendly staff and amazing, sweet doctors."
"I absolutely loved Dr Hsu he is always very informative to us always explaining everything even though Jerry can't understand him due to his brain injury Dr Hsu listens to him and the front desk people are wonderful they do return my calls when I leave a message I would recommend them."
"Dr. Tsai is very polite and helpful. He epitomizes empathy and professionism."
"Very efficient and courteous staff. All of my questions to the doctor answered thoroughly and complete."
"Regarding Dr. Eimile Dalton-Fitzgerald She reassured me and listened. Doctor said don't worry until you know if you need to worry. She scheduled varous tests for me. She made me feel comfortable. Everyone having an issue needs to feel that their doctor cares. Thank you"
"Been using Dr. Emmett since I moved to Kyle. Have no complaints, he has always answered any questions or concerns I have. Taken good care of my stomach issues."
"My experience here has been wonderful!!! Thank you to all the workers for what they do here to keep me and everyone safe."
"Highly recommended. Efficient, accommodating, competitive pricing, wide insurance network, very professional."
"Excellent care and follow up."
"Very knowledgeable. Procedure was quick and easy"
"I was recommended this place by a friend and I am so glad they did. I have struggled with GI issues for years now and Dr. Hafemeister has provided a variety of ways to help me. I never have to wait very long to be seen and the care from all professionals here is amazing."
"Good doctor. Great bedside manner. Good common sense. Listens well. What more could you want in a doctor?"
"Dr. Hafemeister was great. I’ve had bad experiences with doctors in the past, but not this time. Thank you."
"My whole experience was very good from staff that worked front desk, people who scheduled and gave instructions for procedures. Doctor Chia-Wen Kevin Hsu is friendly easy to talk to he is thorough and explains well . Second time he has done this procedure for me. Nurses were very friendly and very helpful day I had procedure done. They made sure and checked on me often make sure I was okay. Dr Hsu made sure to answer any questions before he started procedure. I was a bit nervous but he assured me I would be okay said I would have some good dreams. Once given anesthesia seemed like seconds and I was out just remember dreaming very relaxing music. Both the doctor and the nurses called and explained to the person I gave permission to get information about me and let them know I was ready. I highly recommend Dr Chia-Wen (Kevin) Hsu and staff at Austin Gastroenterology."
"Definitely takes his time and answers all communication promptly"
"Prior to the routine colonoscopy and endoscopy, I expressed some fears about the procedure because of my asthma and sleep apnea issues. He answered my questions and I felt at ease in going through the procedures. Everything went smoothly. He gave me a summary of what was done as well as pictures of the polys he removed. I look forward to seeing him again in 3 years."
"The staff very friendly and considerate. I would recommend them to anyone that was thinking of having this procedure. Very professional"
"Staff is very friendly, yet professional. The nurses who prepared me for my procedure were especially kind and caring. The procedure was done quickly and ahead of schedule, and we were notified of results immediately."
"From the time I walked in for my procedure to the end when the nurse walked me out to my car I was treated with respect and kindness. Everything possible to be done to protect everyone from Covid-19 was done.... Masks. Gloves.. All surfaces in the cubicles cleaned between patient, fresh sheets and pillow cases. The doctor was on time and explained everything to me and patiently listening to and answered all my questions. The nurse called my husband and explained the results , which is very helpful as I was not at my sharpest from the anesthesia."
"I have nothing but good things to say about Dr. Hafemeister. I felt listened to, respected, and I am so thankful to be feeling better after being cared for by him and his team."
"Dr. Dalton-Fitzgerald is wonderful and the staff is always kind and very helpful. They have gone above and beyond to assist me in many different ways. They care, and it is easy to see."
"Very good, very professional Gastroenterologist! Super kind and big step above your average doctors. She actually took the time to have a real conversation with me and it never felt rushed. I'm grateful to have Dr. Dalton on my side!!!"
"Dr. Dalton is very personable and easy to talk to. She treats you with respect and comes across very genuine. She is also seems very knowledgeable and thorough."
"I got seen by Dr Emmett pretty quickly. The office staff is very efficient and so polite."
"Dr Dalton is wonderful, she made me feel comfortable and explained everything in a manner that made sense. She makes you feel at ease when you are talking about uncomfortable things. I would absolutely recommend her!"
"Being a patient over ten years at Austin Gastroenterology, I have encountered professional competence and courtesy from my doctor and staff at its high level which left me with satisfaction each time I had the occasion to visit."
"I am so thankful for my insurance. I was finally able to get an appt Dr. Kumar and get some procedures done. I am so thankful for Dr. Kumar and all staff for this procedure. Made me feel so comfortable. Dr. Kumar made me feel he cared to get this done once I mentioned how I was feeling. Coming from a family of cancer I am so happy nothing was found in that area. As I continue to see Dr. Kumar I know I am in great hands. Thank you Sir for your service and all staff who has been involved. Angel Rivera Jr"
"Doctor Dalton is a very caring Doctor. She warm heartedly listened to all of my concerns and I genuinely felt that she took the time to listen to me. During my visit when recommending products that I could take for my condition, I advised her of a product that really works for me and at the same time, we both said it and we both laughed. That was a really nice moment, when you and your Doctor can laugh. Dr. Dalton made me feel that she wanted to help me and I thank her for doing so. Her personality, caring nature and desire to help patients are what you look for in a doctor. I am grateful to have Doctor Dalton as my physician. If you want a Doctor with these qualities, look no further than Doctor Dalton. Bonus, the entire office staff were nice from the front office, to the nurses, to the checkout."
"This office is the best care I can recommend. Plus they are easy to contact, provide great patient Service and answer all my questions."
"Had my 3rd colonoscopy in 15 years at Gastroenterology this month. The Center staff have always been super friendly and professional. For those of you who have been through it, you know the at home prep is way worse than the actual procedure. Gastroenterology makes it so quick and smooth. This was my first time with Dr. Srygley. He was very patient and willing to explain the process as it was going to unfold. Overall great experience - given that it was a colonoscopy, after all. LOL."
"i was VERY pleased with Dr. Becker’s expertise and care! I was apprehensive about the situation but he put my mind at ease and gave me a complete sense of trust and confidence. He is one of the VERY BEST in his field and I am grateful to be his patient. Also, the “team” that cared for me just before and during the procedure were awesome!!! Corrie, Candy, Susy, Dr. Ali and others were wonderful!!"
"Amazing Doctor! Took his time, explaining everything, everything was well above expectations and I highly recommend him and the company."
"Staff are always courteous and helpful. I like the online portal option for getting in touch for appointments, prescription needs etc. I’d previously been a longtime patient of Dr Utts; when he retired last year, I was placed with Dr. Hafemeister. I’ve been very impressed with Dr. Hafemeister so far. I feel comfortable when I have an appointment with him, he’s very easy to talk to. I highly recommend both Austin Gastro and specifically Dr. Hafemeister to anyone in need of the services they provide."
"I have a lot of digestive issues and have seen many gastroenterologists but Dr. Tsai is the best of the best! He truly cares about helping me and has come up with many out of the box solutions to treat my condition. I have multiple chronic illnesses and have never had a doctor as caring and compassionate as him. I moved to San Antonio about a year ago but will continue to see him as he is just that good!"
"Such a wonderful professional person Dr.Hsu Great bed side manner . I will continue seeing him for years to come . Thank you Dr !"
"I saw Dr. Hafemeister at Austin Gastroenterology. He is amazing doctor with such great bedside manners. He worked with me on my treatment plan, explained all the possibilities, and answered all the questions I had. I had to undergo an emergency surgery and I wanted to consult with him before I do the surgery, he returned my call shortly and put me at ease about the surgery. Then Dr. Dalton was the on call doctor at the hospital and she visited me everyday, she continued to put me at ease about my decision with the surgery and the next steps more than the actual surgeon did."
"Dr Reddy and her staff were excellent."
"Good"
"Since 2003, I’ve had problems associated with the removal of a significant tumor in my colon by an Iowa doctor. In 2018, after one very pleasant colonoscopy and two check-ups later, Dr. Hsu and Yulia Lyuboslavsky (Clinical Nurse, who was trained in Russia as a physician would be trained in the US) diagnosed an organ dysfunction that was the cause of my colon problems. In my opinion, these are potentially the best of the very best gastroenterologist team anywhere. I highly recommend them."
"I would like to express my deep gratitude and admiration to the brilliant Dr. Pradeep Kumar. And I recommend that everyone who is going to do a gastroenterology procedure contact him. My personal experience (twice) says that he is the best of the best specialists and also a wonderful person, as well as his entire team. Thanks again, dear doctor!"
"Everyone was so nice and the Doctor is awesome."
"Great experience with Dr. Hsu. One of the best gastroenterologists on the market, and always willing to listen and work with his patients. The reception desk is very friendly and willing to work with you with rescheduling."
"Very thorough and explains things completely. Easy going demeanor—very personable."
"Dr. Sheila Reddi was polite, professional, and energetic. She listened openly to my concerns and addressed all with confidence and a demeanor showing she’s determined to help me get better. I was a little scared and overwhelmed in starting this journey to diagnose and treat my gut-related health issues, but was quickly put at ease and in fact have become excited after my initial visit with Dr. Reddi. Thank you!"
"Have been a patient for little more than 3 yrs! Dr. Emmit and his assistant have been more than helpful and make sure that you are treated on a personal level! The office support team is always willing to listen and get your questions to the right person for answers! Would definitely recommend Austin Gastro professionals!"
"Dr. Dalton was super nice and really put me at ease that my issue was not the gigantic problem I thought it was. Definitely give yourself extra time to find the building if you're going to the location on James Casey."
"Dr.Reddy she's is a Awesome Doctor! I went to get my procedure done on 8/6/2020. And it went so smoothly that day especially since I was in good hands with Dr.Reddy and her nurses! I highly recommend her she's GREAT"
"This was my 1st time and visit of ever going to see a gastroenterologist, the wait time was not long and staff was really nice. Dr.Reddy is currently helping me with my situation, so far it's been great."
"Dr.Becker has been my doctor for over 15 years and I wouldn’t trade him for the world! I have a severe gerd issue and he has been working with me many years to get my issue under control. He also is my mother and several of my close friends and families doctor as well and is just a blessing in our lives. He has a great team that works with him on daily basis and let’s not forget his great assistant Miss Carol Ray! They have never let me down and through all the ups and downs in my life have always been able to give me positive advise no matter what the situation love you guys !!!!"
"Dr. Dalton provided a fresh perspective to solve my GI issues within several weeks as promised under a new treatment plan. She is very approachable and professional. The office is great on getting you seen on a timely basis and is easy to work with."
"Dr. Hsu and his staff are exemplary clinicians and caregivers. I’ve gone to Austin Gastroenterology for years and hold them in the highest regard."
"Kind, helpful, the waits weren't long and to the point"
"Excellent staff.Dr.Becker and His assistant Ms Carol are very personal with the clients.they take their time no rushing you out.They will do what they can to help you be pain free.even if it's staying late to call you at home to figure out a plan.Awesome place.Highly recommend!!"
"Very pleasant office, professional, friendly staff, and personable doctor."
"Dr. Shrigley is most impressive. He is extremely knowlegable, competent, and caring."
"Excellent staff, all the best and most professional people who really care"
"Dr Srygley has been my gastroenterologist for years, and he has always been great to work with."
"Very friendly staff"
"I felt that I was well taken care of by the staff and the physician."
"I have had a low grade nauseau continuously for months. When I started becoming more nauseous after eating, I decided it was time to seek professional help. I was referred to Dr. Srygley and was able to get an appointment quickly. Dr. Srygley was kind and listened and discussed what approach he had in mi d as a next step to see why this has been happening. What I enjoyed was not being treated as just another lump of flesh to pass through his office. He was kind and communicated. I appreciated that."
"Could not be happier with choosing de Emmett. He and all staff are first rate. Informative, efficient, and i feel they’re genuinely concerned about getting me better. Jon"
"It's a good place to go they know what they're doing"
"Excellent, very professional."
"Yulia and Dr.Hsu are the best! I’ve been a patient of theirs since 2015."
"Dr. Emmett is a great Dr. took his time to listen to my concerns and addressed the problems I was concerned about."
"I have been going to Dr. Hsu and would not go anywhere else. Not only is the staff knowledgeable but it is one of the best managed medical offices I have ever visited. The staff is friendly and Dr. Hsu always has a smile for me!"
"Dr Srygley has been very professional and super nice. Thanks!!"
"This office, and the doctors, assistants and receptionists are outstanding. My needs were addressed promptly and my care, as well as follow-ups were performed professionally and with respect and care. I highly recommend Dr. Becker, Carol, and his staff. Anna was wonderful in transmitting medical information and instructions to me.Thank you for being excellent caregivers."
"He’s very personable and professional, as is his staff. My colonoscopy experience was as positive as was possible. ;)"
"This is my second experience with Austin Gastroenterology, and its shaping up to be just as great as the first. The staff is so helpful! I get all the answers to everything before I ask! The medical personal genuinely care for me and my problems, AND they make me laugh. Very endearing! Highly recommended."
"so far so good, only had the 'consultation' which was fine!"
"My consultation with my doctor went very, very well. First impression is A+ with Dr, facility, and the cleanliness of the place. Next trip is for a procedure and I feel confident about what's to come. More to come about that."
"Had upper and lower GI procedure done. The prep mixture was not as bad as the last time. Check in was quick. All the staff I was introduced to were professional, friendly and informative."
"Dr. Duddempudi diagnosed a severe liver issue I had, that had been misdiagnosed by another doctor. She helped me figure out what was actually wrong with me, and prescribed some medicine to ease symptoms. She answered all my questions helpfully. Thank you, Doctor!"
"Austin gastroenterology does a great job! The people are very friendly and caring, and Dr. Hsu is very professional, and has a warm bedside manner. And of course he’s very good at what he does. They took good care of me, I would definitely recommend them."
"It's great to find an experienced physician has the same enthusiasm and enjoyment about his practice as a new doctor.That's Dr. Gagneja."
"It's a good clinic and the people are nice and the doctors are nice and good too"
"Dr. Dalton is great! She has an easy going demeanor and explained everything very well."
"Dr Kumar has been very helpful, and he has a good sense of humor."
"I met Dr Srygley before a proceedure he did on a friend and again during recovery. He was very attentive with his patient. He listened and was not in a hurry to leave their side. I was the patients driver and contact. I received a well check call from his office just hours after we were back home. All that convinced me I found the Dr I would prefer. I'm over 50, with a family history on both sides. I've scheduled and canceled with at least 3 Drs in the past 10yrs. Dr Srygley got my attention. He has my confidence."
"This is my 3rd colonoscopy with Austin Gastroenterology. I have been exremely happy with Dr. Kumar and the procedure center staff. If you have any gastroenterological needs or concerns I highly recommend Dr. Kumar and Austin Gastroenterology."
"Very nice people to check you in. The doctor I saw spent time with me and answered all my questions. I did think there was a lack of information about how to get the medication I needed for my procedure. After my consultation I got a call from an unknown company claiming I could get the medication shipped in 24 hours at less than if I filled it at the pharmacy. I think the doctors should tell you in advance if you are going to get a call. I did not accept the offer and spent hours on the phone with the pharmacy to get them to use the coupon that AG gave me. So, that could have been handled much better. Also, the doctors said she would give me a prescription for anti-nausea medication, but none was given. I think there could have been better communication between the doctor and the person who checked me out. The procedure itself and the facility was better than expected in terms of nurses and level of comfort."
"Everyone at this business was very kind and professional and made me feel very comfortable and did excellent procedure on me.. Awesome medical team."
"Dr Srygley was so nice and he really cared about my health. I highly recommend him!"
"I had a very pleasant experience with both the Kyle and South Austin office personnel. Every person I interacted with was very helpful. Dr. Hafemeister was great to work with. I would recommend to anyone ."
"As always very professional, procedure went smooth, feeling confident knowing Dr. Hsu is taking care of both me and my husband. Thank you Dr.Hsu."
"Understand that I am not a fan of some of the doctors at Austin Gastro. Dr. Reddy, for example, is simply terrible. They had an office in Dripping Springs and all I needed was a colonoscopy so what the heck. I drew Dr. Emmett and made an appointment. I am very glad I did. He found a mass that required an operation, helped me get tests in short order, was encouraging and supportive even though I was transferring to MD Anderson. He has a great assistant who was also very quick to respond and took care of everything. I am very thankful for the staff of Austin Gastroenterology and especially Dr. Emmett. He changed my mind about the company and I am very thankful that I lucked out and had him as my doctor. Thank you, Dr. Emmett."
"I’m only giving the DR. 5 stars. He is very very intellegient and knowledgeable about his stuff. He goes above and beyond to make sure I am comfortable and that my meds are working at all times. He’s very throughout when he orders blood work , etc. I’m glad I found him when I did."
"Dr.Hsu is an amazing doctor! My first visit he asked questions, listened and help me with a game plan. He actually cares and wants his patients to get better."
"Dr. Hsu explained the procedures and what he was looking for. There were no problems with the procedure, or after. I am satisfied with Dr. Hsu's work and would definitely recommend him."
"The entire experience was highly professional! My top recommendation."
"I have always felt welcome at Dr. Becker’s office and he has been very professional in discussing my medical procedures."
"Everyone is extremely professional, friendly, and truly concerned about your level of comfort and understanding of what will take place at your appointment. Efficient, caring, friendly, and excellent at their jobs sums up the interaction with every person there."
"Always had excellent treatment. Office workers were always helpful."
"Great staff and care, would recommend the facility and staff to everyone!"
"Dr. Becker is professional and yet approachable. He listened to my concerns. His thinking was very carefully and clearly explained."
"The experience was tremendous. Staff was warm and very helpful. Dr Hsu is a real professional. Highly recommend."
"Austin Gastroenterology with Adam Hafemeister, M.D. is where you want to be. He was very knowledgeable, friendly, compassionate and supportive."
"This doctor is interested in my well being & listens. I recommend him highly"
"The area was clean , the receptionists were friendly . Felt comfortable"
"I have been going to Dr. Hsu for the past 10 years for my stomach problems, and he has helped me tremendously."
"Dr. Kumar is a great doctor! My operation went smoothly and everything from staff to office environment was excellent. Highly recommend this practice!"
"I have been seen by Dr Becker at Austin Gastroenterology for about 14 years. I have received excellent care from him and his staff. They give excellent instructions for procedures and are always there to answer your questions. I have never been disappointed."
"I have always been impressed with Austin Gastroenterology and the service they provide. Dr Hsu and his team are complete professionals and make things comfortable for his patients."
"These people are amazing! They kept me calm and showed they cared the whole time!! I wanted to hug them all before I left. I’m very grateful for the care I received today!!"
"Austin Gastro has been a source of reassurance for me for some time now. I am very please with their level of concern and expertise."
"From my first visit through after my procedure it was first class / won’t change a thing"
"dr Becker was very concise and very clear about the steps involved..."
"Dr. Mona Lin Ridgeway has been taking good care of my GI concerns for several years. She is thoughtful, thorough, wise, professional, and to top it all, just a very kind person. I highly recommend her."