GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
"Dr Chehl was right on point with his diagnosis and demeanor. His assessment of my exessive use of caffeine and sugar lead to an endoscopy & annually scheduled colonoscopies. I followed his directions to solve the problem with a better understanding of how I was interferring with my body's natural Ph balance. Wish all my doctors were as well versed, now I can get back to what makes me happy."
"The office was very organized and efficient. I saw Theresa Manriquez, PA for the first time. She was very thorough when explaining the situation and reassured me of a positive outcome. She did not rush me when asking questions. I would definitely recommend her and Austin Gastroenterology."
"On time appointment. Melissa Sauls kept seeking to understand my symptoms to get to the root of the problem and appears to be spot on with her diagnosis."
"Austin Gastroenterology has been wonderful to me. I would not hesitate to recommend them. This year I have been very impressed with their portal, both quick response and good advice."
"Very nice people helped get me a convenient appointment quickly. Efficient process on arrival , check in and wait time short. My practitioner was thorough, very knowledgeable, helpful on answering symptom questions, and set me up with tests immediately. She also set me up with a colonoscopy which I had put off for over a year. I am very satisfied 5+++"
"Austin Gastro is a huge clinic but they really do work on taking care of patients and not just making money. I have felt that my concerns were listened to at my appointments and that’s a big deal."
"Truly caring, they work on getting root of problem not masking it or ignoring been seeing since year 2000 on and off then finally becoming fulltime patient."
"The staff was attentive, thorough, caring and excellent bedside manners. The facility was clean and xhwck in was was easy. My nurse that gave me my IV was so gentle, I didn't even feel it."
"Check-in was smooth and wait time was minimal. The receptionists were friendly as were the attending nurses. It made an uncomfortable process into a omfortable event. The best of a worst situation, in other words."
"I've been going here for many years. A++. I'm especially thankful to have Dr Thomas's PA Laura help me as she is extremely knowledgeable and helpful!"
"Staff is very professional and friendly. I feel very comfortable and confident that they are taking good care of me and my health. Highly recommend them."
"Mikel is the most wonderful Nurse Practitioner ever. She listens to me and is so very kind. Perhaps this is why it is very difficult to get an appointment with her. I am very grateful for her, Dr. Lubin and Carmen’s expertise."
"Saw Ms. Zamora who was very helpful and knowledgeable. Was sent to ARA for an x-ray and should get the results shortly. The diagnosis is personal but promises to be curable."
"Very Caring Staff n Providers from front desk all the way around! Love the check in process! No wondering what to do n when! I will be definitely back when needed! Kudos to Austin Gastro and Staff at Shoal Creek! 💜💜💜"
"I've been to this facility before. It had always been excellent patient experience. Except this time. I was still recovering from being heavily sedated and upon dismissal, instead of putting me in a wheelchair, which should be protocal. I staggered out while being held upright by a male nurse! Even my driver didn't understand why I wasn't being brought out in a wheelchair considering the condition I was in. That could have gone very bad in so many ways."
"I highly recommend this practice for anyone with Gastro issues! I was previously with another Gastro doctor at ARC and was diagnosed with Crohn’s disease, and I was not happy with the way they handled my case. So I came to Austin Gastro and I’ve been working with Dr. Anu Duddempudi for the last year and I feel like she helped save my quality of life. She actually walked me through my Crohn’s diagnosis and helped me & my husband understand what was happening in my body and how my life would change because of the disease. She was also very proactive and diligent in running tests and figuring out exactly what was happening with my health and what the best treatments would be for me. Since becoming Dr. Duddempudi’s patient, I’ve had a surgery, started a new medicine, and went from being chronically ill with low quality of life, to finally getting healthy again and enjoying every day. I cannot stress enough how much she has helped get my health back in order!"
"I've been to this facility multiple times over the years, and always have had excellent experiences. I particularly want to call out how kind every single person was during my procedure. My procedure was done by Dr. Ellis, and I think he was good, but didn't interact much with him. Other than a few brief moments when wheeled into the procedure room, I was sedated during our encounter. This place is a colonoscopy mill. They churn through a lot of patients in a day. Day of your procedure, you'll encounter a LOT of staff people, each one with a specific assigned duty to complete. But without exception, every single person I encountered seemed diligent and was compassionate. The nurse and anesthesiologist were very patient, and addressed all questions and concerns. I am a transgender person, and everybody honored my pronouns. One person slipped, but was very apologetic when gently corrected. The phone interaction is bureaucratic and often involves wait times longer than you like. But even then, I always got good support when I got through."
"This facility is run like a well-oiled machine. From checking in to recovery, to checkout-everything was smooth and professional. All staff members were kind and offered me relevant information throughout the process and procedure. This was my 3rd visit to this facility, and every time I received the same professional care."
"Dr. Andy Tau is exceptional with the care of my elderly father. His communication with my family is clear and concise which will help us make the best choices with treatments."
"Austin Gastro is a very busy clinic I like that they offer Tele health visits via zoom and have a patient portal that can be used for communication. I like my physician and assistant they are great and have a very good communication style."
"It was a little hard to find this building, but once I got inside, everything was clear. I waited a minimum of time for my appointment, and Melissa entered the room immediately after the nurse took my blood pressure. Very quick on and out!"
"From the first time I was referred to Dr. Godell I have not wanted to go anywhere else. He performed my colonoscopy and the second and third one. He has great bedside manner and very kind. He is also a good listener. As an African American it is very hard to trust any doctor, but I have had found that trust with Dr. Godell for my gastroenterology needs. I highly recommend this facility especially Dr. Godell."
"I loved Dr. Tau and his team!! They were so helpful and so wonderful during my colonoscopy procedure. Really calmed my nerves and I didn’t even feel like a patient"
"Austin Gastro provides outstanding services along with personal care. The facility is clean and welcoming and the nurses are amazing. I would recommend treatment to anyone in need of their type of medical services."
"I recently had some medical testing done by Austin Gastroenterology and Dr Robinson was incredible. When I got there I was so nervous, literally shaking and scared. I am a terrible patient. I'm scared of needles and just have overall anxiety about anything medical. The staff was absolutely amazing and so very compassionate. I've had other procedures done before but have never been treated this well by the entire medical team like I was there. The anesthesiologist made me feel so comfortable like never before. They informed me about everything they were doing and let me make my own decisions about my care. I highly recommend Dr Robinson and the entire staff who took care of me at the Endoscopy center. They were truly remarkable to a less than desirable patient. I am forever grateful."
"I WAS VERY IMPRESSED WITH THE FACILITY AND ITS CLEANLINESS ALL STAFF WERE SUPER NICE AND HELPFUL. MINIMAL WAIT TIME IN THE INTAKE WAITING AREA AS WELL AS PRE-OP…LOVED THE STAFF AND OF COURSE MY DOCTOR 🙏🏾"
"Every phase of the process for my procedure was efficient and trouble free. Every person was friendly and professionally excellent. I felt completely confident in the care I was receiving."
"Reasonable wait time in lobby. Once admitted everything stayed in motion and consistently progressed in preparation for the procedure. Had no memory of the procedure (which is good!). Recovery team provided comfort and care. Discharged soon after recovery. No issues. No complaints. No problems."
"All the staff members were very courteous, and helpful. All my questions answered, my concerns addressed at the visit. I appreciate not being rushed thru my visit."
"I’ve had a couple of colonoscopies and endoscopies here over the years and just had endoscopy in November. Everything went smoothly and all nurses and anesthesiologist were amazing. Anxiety was really high that time and nurse that gave my IV was very good! Oh and that water that yall have when I woke up!!! Great water!!! See yall again this year sometime!!"
"Dr. Thomas and his PA Lisa have been incredible. They’ve been kind, caring, and diligent in getting me the care I need. It took us a while to figure out what was going on but they’ve both stuck by me and listened to my concerns and worked hard to get answers. We’ve finally figured it out and I cannot recommend them enough!"
"People on the phone are not very helpful. They seem to know Nothing about anything outside of their tiny area. Very frustrating. Mikel is awesome as always. Very personal, authentic, empathetic and considers all facets of care"
"Dr. Kenneth Ellis and his entire staff that I had the pleasure of meeting at his office and his endoscopy center were kind, empathetic, and compassionate. Thank you for taking such wonderful care of me."
"Austin Gastro’s Shoal Creek location is a well-run machine. The staff was organized and professional during my last visit to ensure my procedure went smoothly. Dr. Ziebert is an excellent GI doc—both kind and super “on it.” I highly recommend him!"
"From check-in to check-out, the entire process was flawless. Went with a degree of anxiety and uncertainty, but the crew of nurses and doctors were extraordinarily compassionate, kind, and professional. Special thanks to my neurologist and the radiologist on duty who went above and beyond in reseraching my medical history to insure all precautions. Thanks to all the incredible people who assisted and cared for me on that early morning."
"The staff have been amazing! After I was seen by a different doctor at a differently facility and was told there was nothing that could be done I asked to be referred to Dr. Frachtman. He was able to determine what the issue was and I have been a patient for several years!"
"I have been a patient at AG for many years and I am extremely satisfied with my care. I have recruited at least six more individuals and they have thanked me for the referral. Attention and Treatment are #1. I highly recommend this place that has outstanding physicians. The facility is new and nice. I am completely satisfied with the Specialist that provide excellent Service."
"The health care providers are excellent listeners and thoroughly address my questions and concerns. I always feel they have my best interest at heart, and that is why I’ve continued with AG for decades."
"The doctors and PAs at Austin Gastro are so caring and never make me feel rushed. Dr. Lubin has been my gastroenterologist fore more than 30 years, and he has even returned my phone call on a holiday. My kids are now his patients, and one even travels home from Dallas for her appointments because of her trust in this practice."
"Austin Gastroenterology handles my medical needs in a friendly and professional manner. I feel that they value my health and helping me with any medical needs."
"The new office is very organized & beautiful. The staff is very professional & on time with the appointments. Dr. Craig Lubin & Mikel are both extremely kind, organized, thoughtful & takes quality time with their patients."
"My recent visit to see Dr Lubin's PA was at the new office on Shoal Creek and the facility is very nice. Mikel was a pleasure to meet and she addressed all of my questions."
"I must say I absolutely love this office. Dr. Desai is phenomenal and able to work his way to solutions very well. On top of that, the staff has gone above and beyond in dealing with a specific pharmacy, so I highly recommend this practice as a whole!"
"Admittance was surprising that names were not called according to check in. When I questioned an employee, they stated it was based on procedure. From there, the nurses & doctors were excellent. Didn’t feel IV being inserted. From recovery until entering private car, someone was present & helpful."
"Great experience, I feel that Laura and Lisa are very concerned about my overall health. They go above and beyond to get to the problems, they talk to me and not at me. Thanks for caring."
"Dr. Frachtman is always knowledgeable and compassionate, an excellent listener. He's always available for answering questions and concerns and offering choices in treatment that meet my personal needs. I'm completely comfortable being in his care. Also, his nursing staff are excellent and efficient, and I appreciate the obvious smooth operation of his office. I would highly recommend Dr. Frachtman as an outstanding partner in your gastroenterology health."
"Laura Kerr, P. A.- C is an excellent Nurse Practitioner! She works closely with Dr. Thomas. She took time out to get to know me and my medical history and explained everything throughly to me. She cares about the patient, listens to our concerns and she gives you her complete attention. The staff there were caring and down to earth. Vanessa R., Procedure Scheduler, rocks she got me scheduled for my procedure quicker than expected."
"I am beyond grateful for everything my medical providers here has done for me. After suffering intense gastrointestinal issues since early childhood, I finally got a diagnosis and medication that has made my symptoms nearly nonexistent. That's just one of many gastrointestinal problems I've had taken care of here."
"Austin Gastro is always very knowledgeable and very organized. The new office is nice even though the elevator moves slower than a snail! 🐌 Dr Lubin, your PAs are excellent!"
"Marni is fantastic. She is the NP for Dr Frachtman. She has helped me tremendously with my diagnosis and is willing to go further when the current treatment plan needs adjusting. Very smart!"
"Erica ROCKS! And she imparted the perfect instructive comprehensive information, listens, engages, empathizes, and never for one second made me feel she had to get on to someone else. Truly one of the BEST experiences I have ever had at any medical office in the Continental U.S. she is GIFTED. She cares. If Dr Lublin is half this good, I’ll be a very happy patient."
"When I walk into the office I feel warm and welcomed. The staff and the doctors are wonderful. The make you feel comfortable and you can talk about anything to them. Laura Kerr is a wonderful person and I thank her and Dr. Thomas for helping me get through my treatment of HEP C, whereas no others would because I was using drugs. Thank You All. I will recommend your staff to everyone that needs help. Thank You Laura and Dr. Thomas."
"Physician Assistant Laura Kerr is knowledgeable and reassuring. She has helped me through difficult times over the past 10 years. I highly recommend her."
"Had my colonoscopy screening appointment with Marni Martinez, Dr. Frachtman’s Advanced Practice RN. Very pleasant, thorough conversation and prep discussion."
"I have been a patient at AG for many years and I am extremely satisfied with my care. I have recruited at least six more individuals and they have thanked me for the referral. Attention and Treatment are #1. I highly recommend this place that has outstanding physicians. The facility is new and nice."
"The physician assistant, Theresa, is awesome. She is very attentive and professional. She listened to all my concerns without rushing the visit. The entire staff was great."
"Mikel Zamora is a fine practitioner. She listens, is compassionate and quickly makes a valid assessment. I'm so thankful to have met her and will follow her suggested exams. Thanks Dr Lubin for bringing her into my path."
"Excellent care from Dr Lubin and Mikel, his PA. I’ve been going there for at least 30 years, and have always been completely satisfied with them! Highly recommended!"
"Easy to find on map, plenty of parking spaces, amicable staff, fast and courtesy at all times. Clean facilities. Awesome fresh looking establishment. Gentle approach by the personnel."
"I must say I absolutely love this office. Dr. Desai is phenomenal and able to work his way to solutions very well. On top of that, the staff has gone above and beyond in dealing with a specific pharmacy, so I highly recommend this practice as a whole!"
"It was an awesome visit. That being said I had my questions answered. Very professional and a great”bedside manners” I had complete trust in her opinions."
"I want to recognize Doctor Alcocer as the best of the doctors I have had in my entire life. Doctor Alcocer is an Angel. He takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure you that he cares about his patients, not about money, few like him, thank you bye bye for sending angels like the one who takes all the time to talk to you. I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL FOR HIM BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT ABOUT THE MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS 🙏Doctor Alcocer I am Maria Leticia Perez I met you at the Seton hospital but you know I am already working at San David's but you I wouldn't change it for anyone. I'm super grateful to you for being a good doctor and a good person. May God take care of you and fill you with blessings 🙏🙏🙏"
"Exceptional experience. Everyone was very kind and professional. Dr. Thomas and his staff make you feel right at home. Wait times were mercifully short - no more than 10 minutes in the waiting and exam rooms. Everything was well explained, and I received a nice packet of info to take home; the material included was not excessive and to the point. Bravo, AG!"
5.0
Review from
Google User
Source:
Google
Jun 03 2022
"Excellent group...been with them over 10 years...them always cater to all my needs...outstanding service."
"Dr Lubin saved my life about 20 years ago!!!...I had a bleeding ulcer and I didn’t know it and my hemoglobin was 4.3 ....It was awful... I was in the emergency room and Dr Lubin was the Doctor on call .....thank goodness!!!...I was scared to death but he calmed me down and he said I would be just fine....and I was!!!....Dr Lubin is the most wonderful Doctor I’ve ever had!!!"
"My doctor did an excellent job giving me a thorough explanation about my up coming colonoscopy procedure. I was totally satisfied with the office visit, and came with a good understanding about the procedure and necessary prep required prior to the procedure."
"Exceptional experience. Everyone was very kind and professional. Dr. Thomas and his staff make you feel right at home. Wait times were mercifully short - no more than 10 minutes in the waiting and exam rooms. Everything was well explained, and I received a nice packet of info to take home; the material included was not excessive and to the point. Bravo, AG!"
"Dr Pham is a very kind, competent man. He listens and thinks about your illness story and explains his reasoning for doing what he believes is in your best interest. A very straight forward honest person who cares. What more could you ask for in a physician."
"Dr. Thomas is a great doctor. He and his staff Lisa took the time to listen to my issues I was having. Asking questions and hearing me out. I had an ulcer years ago that caused bleeding in my stomach. I told tthem about it. To my surprise they pulled the file from the hospital I had the care at, to see what I had.. That pretty much let me know they were on their A game. My symptoms that brought me to Dr.Thomas were eventually diagnosed as ibs after several test, blood work, endoscopy, and colonoscopy confirming. Both procedures were done by Dr. Thomas. His care and work could have not been better. He made me feel at ease and made sure I was comfortable. Dr. Thomas will be my specialist and recommend for anyone who wants a great caring doctor with valuable experience."
"I have been seeing Dr. Sperling for fifteen plus years. Dr. Sperling recommended Dr. Brant Victor at Austin Surgeons for hernia repair. Dr. Sperling and Dr. Victor both have the best staff along with the best facilities, all ways top notch. I would recommend both Austin Gastroenterology and Austin Surgeons to anyone who is seeking good care for their heath concerns."
"I have struggled with digestive issues for years and all it took was one visit to Dr. Alcocer’s office to pinpoint the cause and provide advice and treatment for the condition. It made an immediate difference in my quality of life. Both Dr. Alcocer and his PA are great listeners, knowledgeable, and efficient."
"Amazing bedside manner. You can feel that he truly cares for all of his patients by the time and patience he gives in explaining the diagnosis and walking you through any aftercare. Nobody wants to have to recommend a doctor, but I’m happy to be a patient and would suggest Dr. Sperling to anyone needing gastro assistance!"
"I have known Dr Richard Sperling and the Austin Gastro practice for the past 8 years. He is a solid listener, answers questions with clarity and provides effective follow-up plans. I have great confidence in his medical knowledge and feel very comfortable seeing his big smile when greeted by him. 5-Star"
"I rate Austin Gastroenterology with 5 stars! Dr. Harry Thomas is wonderful. I am so thankful to have come across him and his team. He and his assistant thoroughly answered all of my questions. They were patient, kind and explained things to me so that I can better understand. I would 100 percent recommend Dr. Harry Thomas anyone who needs a MD Gastro specialist!!"
"Austin Gastroenterology offers great service. Very clean, I felt safe with their Covid protocols. Very organized to let you know what to expect and how to proceed if you need a procedure done. I had scheduled a routine procedure which then changed to an urgent procedure and they were very good at working me in quickly. No one likes a delay if there is a concern. When I went for my procedure they were incredibly organized, courteous, respectful, and time. Every staff member was excellent. No one likes a delay if there is a concern. When I went for my procedure they were incredibly organized, courteous, respectful, and time. Every staff member was excellent. I am a retired registered nurse so I’m a little picky. Their nurses were thorough and did not make me feel rushed. All questions were answered and I was very impressed. Highly recommend Austin Gastroenterology"
"I actually hate seeing doctors. I don't typically leave five star reviews because frankly I hate everyone and everything, but I logged in today specifically because Dr. Stassen deserved a fist bump. When my medical tests showed that I had a fatty liver, I was totally prepared to have to defend the shape of my body lest I be fat shamed or dismissed again. I came to my follow up appointment armed to the teeth with Fitbit information on my eating and exercise habits, but Dt. Stassen looked over all my results and then said, " Society likes to tell us that our weight is solely determined by what we eat and our activity level, but those of us in healthcare know that just isn't true." It was so shockingly validating i was pretty much speechless, and for an over educated Jewish grandmother, that's really saying something. Additionally, Dr. Stassen was thorough and knowledgeable about my conditions. He was also hesitant to recommend uncomfortable procedures unless they were necessary. Suffice to say, I'm impressed and I'm not easily impressed. I'll be back... of course I will, the dr says I need a follow up in a year and he knows what he's talking about."
"Dr. Sperling is a kind man. He has taken very good care of me for over 10 years. I have confidence in him and he makes sure I understand what we discuss."
"Dr Duddenpudi is wonderful! She takes the time to listen to you and never rushes appointments She is extremely knowledgeable and caring. I would definitely recommend her to anyone needing a gastroenterologist."
"Dr Alcocer has taken very good care of me. He listens to the patient and takes time to find out what is wrong. He also has a great but subtle sense of humor. That has to help in his field. I recommend him for anyone who has gastrointestinal issues. His medical care has made my life much better."
"(Translated by Google) I want to recognize Doctor Alcocer as the best doctor I have had in my entire life. Doctor Alcocer is an Angel, he takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure him that he cares about his patients, not money, few like him, thank you goodbye for sending angels like the one who takes all the time to talk to one I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS 🙏Doctor Alcocer I am Maria Leticia Perez I met him at the seton hospital but you know I am already working at San David's but you I will not change it for anyone I am super grateful to you for being a good doctor and a good person God take care of you and fill you with blessings 🙏🙏🙏 (Original) Quiero Reconocer al Doctor Alcocer como el mejor de los doctores que e tenido en toda mi vida el doctor Alcocer es un Angel se toma todo el tiempo que sea para hablar con sus pacientes y saber como ayudar para mi es un es una persona muy especial y lo puedo asegurar a el le importan sus pacientes no el dinero pocos como el gracias adios por mandar a angeles como el que se toma todo el tiempo que sea para hablar con uno YO SOY PACIENTE DEL DOCTOR ALCOCER POR MAS DE 2O AÑOS Y DE VERDAD ESTOY BIEN AGRADECIDA CON EL PORQUE A DE VERDAD LE IMPORTAN SUS PACIENTES NO EL DINERO POCOS COMO GRACIAS DOCTOR ALCOCER DIOS LO BENDIGA SIEMPRE🙏Doctor Alcocer soy Maria Leticia Perez lo conoci en el hospital seton pero tu sabe ya estoy trabajando en el san David's pero a usted no lo cambio por nadie estoy super agradecida con usted por ser buen doctor y buena persona dios lo cuide y lo llene de bendiciones 🙏🙏🙏"
"If you are looking for a provider WHO listens don’t hesitate to make an appointment with Dr Pham. I was blown off by another doctor in this practice & I reached out to Dr Pham staff and he agreed to take me on. Low and behold I really had gastrointestinal issues that needed to be treated. I have clear answers and know my symptoms are not in my head thanks to him!"
"Dr Pham's service has been 5 star, world class par excellence service, bar none! Friendly, professional, down-to-earth. Grateful he has been available to help me maintain my health and well-being."
"Dr. Frachtman makes sure to address all of my issues and has helped me control my symptoms with his care. He is friendly and patient and listens to my concerns and questions."
"This Dr. is very friendly and thorough, completely explaining the procedure to me. I felt confident that he would take care to make sure I was as comfortable as possible. My results were excellent due to the less harsh prep than I have experienced in the past. I will go to Dr. Sperling for my gastric needs."
"Austin Gastro was great. It was easy to get an appointment, I felt listened to and respected, and they explained everything well. I saw Dr. Alcocer and would recommend him to others."
"I can't say enough great things about Austin Gastro, especially Dr. Navdeep Chehl and his staff, Michelle, Brianna, and anyone else I've come in contact with. I met Dr. Chehl during a really scary time during hospitalization after several attempts at help from ERs. He actually listened, performed the correct tests, and helped me with every stage of diagnosis. He has an awesome personality, which makes it very easy to talk to him about some not-so-great topics. I recently had an emergency, Dr. Chehl saw me the next day, had a surgeon fit me in the day after that, and was fixed immediately. The surgeon was great, but he was no Dr. Chehl (ha) I just called because I had yet again another emergency, and Dr. Chehl called me himself, and talked me through everything, not rushed or annoyed (like I would be with me). His triage nurse Michelle is the nicest human I've ever talked to on the phone, could not love her calming voice any more. If you're seeking a GI doc things probably aren't good... this team makes it feel the best they possibly can."
"Austin Gastroenterology and Dr. Arastu have been EXCEPTIONAL!!! I was having terrible IBS and SIBO symptoms and my appointment wasn’t until a week from today, but Dr. Arastu was kind and accommodating enough to move up my appointment to today. And not only that, the clinic staff were extremely polite also helped me out with medicines. I cannot recommend this clinic enough. They truly care for their patients and I’m glad I chose Austin Gastroenterology for my treatment."
"(Translated by Google) He treats you kindly with a sick human who needs help in every way (Original) Te trata con amabilidad con un humano enfermo q necesita ayuda.en todos los sentidos"
"Dr. Thomas is incredibly polite, knowledgeable, and comforting; everything you’d want in your physician. He made himself available to me at all times for help, even when I’m out of town. I’d whole-heartedly recommend him to anyone seeking GI help."
"I saw Dr. Chehl and felt comfortable that I was being heard. He asked lots of questions, provided me with details and info about what he was thinking and I never felt rushed. Great experience."
"She is very knowledgeable and able to discuss freely with me, as I am a retired physician with a long complex gastrointestinal history. She phoned me at 5:45 pm 4 days later to see how I was doing. I had misunderstood one of her drug instructions and we corrected that. I renegotiated the exact time I would no longer drink or eat at night as I go to bed later and that was OK. She told me to call her two days later if I was not better, but I am better but not yet well. I now have four woman physicians and they are all excellent. They truly treat me with respect, listen carefully, ask appropriate questions, and almost always get the correct diagnosis. My last three encounters with male physicians have been poor in three of the four cases and have damaged my health forever."
"Dr. Duddempudi is awesome!! I had a fantastic experience with her. I went to her in a lot of pain and she took such good care of me. Also her office is awesome with help in scheduling things and in providing support! Dr. Duddempudi and her office went out of their way to take good care of me!"
"I have been seeing Dr. Sperling for fifteen plus years. Dr. Sperling recommended Dr. Brant Victor at Austin Surgeons for hernia repair. Dr. Sperling and Dr. Victor both have the best staff along with the best facilities, all ways top notch. I would recommend both Austin Gastroenterology and Austin Surgeons to anyone who is seeking good care for their heath concerns."
"I always feel well cared for at Austin Gastro. My doctor is knowledgeable and easy to talk to, and I never feel uncomfortable asking questions. Thank you for the great care!"
"I want to recognize Doctor Alcocer as the best of the doctors I have had in my entire life. Doctor Alcocer is an Angel. He takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure you that he cares about his patients, not about money, few like him, thank you bye bye for sending angels like the one who takes all the time to talk to you. I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL FOR HIM BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT ABOUT THE MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS🙏Doctor Alcocer I'm Maria Leticia Perez I met you at the Seton hospital but you know I'm already working at San David's but you I wouldn't change it for anyone. I'm super grateful to you for being a good doctor and a good person. May God take care of you and fill you with blessings 🙏🙏🙏"
5.0
Review from
Google User
Source:
Google
Oct 09 2021
"Friendly and helpful information as to what to expect from the procedure and getting prepared for it."
5.0
Review from
Google User
Source:
Google
Oct 07 2021
"I want to recognize Doctor Alcocer as the best of the doctors I have had in my entire life. Doctor Alcocer is an Angel. He takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure you that he cares about his patients, not about money, few like him, thank you bye bye for sending angels like the one who takes all the time to talk to you. I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL FOR HIM BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT ABOUT THE MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS 🙏Doctor Alcocer I am Maria Leticia Perez I met you at the Seton hospital but you know I am already working at San David's but you I wouldn't change it for anyone. I'm super grateful to you for being a good doctor and a good person. May God take care of you and fill you with blessings 🙏🙏🙏"
"I want to recognize Doctor Alcocer as the best of the doctors I have had in my entire life. Doctor Alcocer is an Angel. He takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure you that he cares about his patients, not about money, few like him, thank you bye bye for sending angels like the one who takes all the time to talk to you. I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL FOR HIM BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT ABOUT THE MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS🙏Doctor Alcocer I'm Maria Leticia Perez I met you at Seton Hospital but you know I'm already working at San David's but you I wouldn't change it for anyone. I'm super grateful to you for being a good doctor and a good person. May God take care of you and fill you with blessings 🙏🙏🙏"
"I want to recognize Doctor Alcocer as the best doctor I have had in my entire life. Doctor Alcocer is an Angel, he takes all the time to talk to his patients and know how to help. For me, he is a very special person and I can assure him that he cares about his patients, not money, few like him, thank you goodbye for sending angels like the one who takes all the time to talk to one I AM A PATIENT OF DOCTOR ALCOCER FOR MORE THAN 20 YEARS AND I REALLY AM VERY GRATEFUL BECAUSE HE REALLY CARE ABOUT HIS PATIENTS NOT MONEY FEW LIKE THANK YOU DOCTOR ALCOCER GOD BLESS YOU ALWAYS 🙏Doctor Alcocer I am Maria Leticia Perez I met him at the seton hospital but you know I am already working at San David's but you I will not change it for anyone I am super grateful to you for being a good doctor and a good person God take care of you and fill you with blessings 🙏🙏🙏"
"Dr. Pham, Is the best Doctor, he explains everything in detail and not in a hurry like other doctors. Dr. Pham cares about your health problem, I highly recommend this Doctor!"
"Dr Frachtman took time to listen to me and came up with several tests to do. I had suffered with severe GERD for months after taking an RX that gave me a Gastric upset. Dr. Frachtman suggested a different time released proton pump inhibitor, and it worked. I am so much better even in 9 days. I will also be having a few other gastric tests to check on some other things. Thank you Dr Frachtman for listening to me and digging for solutions."
"Dr Thomas is the best gastroenterologist I’ve ever had. He is empathetic, kind, and genuinely cares about your well-being. His triage nurse, Lisa, is truly one of a kind. One month I was without insurance, and Lisa kept in contact with me consistently to ensure that I was okay and did everything to take care of me. They go far beyond healthcare requirements, and I couldn’t be more grateful!"
"Dr. Chehl and his staff treated me with respect and listened thoroughly to my concerns. I felt COVID-safe in Austin Gastroenterology’s office with the protocols they had in place."
"Staff at Austin Gastroenterlogy were friendly and professional. I felt like I was in great care especially when I interacted with the nurses and Dr. Alcocer, M.D."
"Dr. Duddempudi is my new gastroenterologist. I feel comfortable discussing my health issues. She gathers my symptoms and provides a resolution. I enjoy that we work together about me!"
"Great experience with my online appointment. His staff made it easy by sending me a link and Dr. Frachtman, as always, listened and addressed all my questions and concerns. Thumbs up!"
"I recently had a Telehealth appointment with Marni Martinez from Austin Gastrology and she was a very good listener and very helpful when I asked a question. She is all I ask for in a Doctor! She answered all of my questions and listened to my concerns with a sincere feel to the entire conversation. She also asked if I would like a few samples of a med, and I said yes. She had the samples placed aside for me and I went by the office the following week to pick them up. She is very knowledgeable and I would not hesitate to see her again if I need appointment. Thank You Marni..."
"I have been seeing Dr. Lubin for over 30 years. He dosen't treat you as just a patient but as a person. He is very caring. I would highly recommend him and his staff ."
"Dr. Chehl is a fantastic doctor with good bedside manner who is personable and listens to your concerns, offers professional solutions and provides exceptional care"
"Professional, good a very pleasant doctor who closely listens, and efficient staff. Clean office, punctual, helpful with addressing the complaints. Recommend highly."
"Highly recommend. Totally trust Dr. Frachman to be the best. Easy process for procedure. Everyone very professional and pleasant. A bonus is that he is a huge football fan. Gotta love it."
"Dr. Frachtman always takes the time to listen to my concerns and allows me to make my own decisions about my health and whether or not any interventions are necessary if it is feasable."
"Dr Craig Lubin is by far the best GI Dr in Texas! When I worked as a nurse- he was The only one we referred our patients to. I have used him since 1994 and I trust him and his staff completely!"
"I absolutely love Dr. Chehl. He is calm, understanding, and friendly. He always listens to my concerns and overall I feel we have a great patient doctor relationship."
"Everyone was very professional and friendly. They made me feel safe with all of the precautions they take for Covid-19.Dr. Pham was very thorough, friendly, and professional. Thank you Austin Gastroenterology!!!"
"I am thankful for the care that I received from Austin Gastroenterology over the past several years. I would recommend them to any of my friends and family."
"Dr. Thomas is fantastic!! He listens and explains treatment options in a very patient friendly way. He will spend as much time as needed and you never feel rushed. A great physician and a very nice man. I trust Dr. Thomas 100 percent with my health. Mike Hetherly"
"Everyone is always professional and attentive to my needs, Doctor Frauchman is a great gastroenterologist and provides me with the best care! Always professional and friendly!"
"Dr. Pham is probably one of the kindest, most genuine, and honest physician we have ever had the pleasure of meeting. He was quick, but extremely thorough, and made sure all of our questions were answered, and his plan was communicated. The office staff was easy to work with, and the staff at the endoscopy center was absolutely stellar! The men and women on the OR and nursing staff were so caring, and made my husband feel comfortable during a scary, and uncomfortable time. We had some issues with some of the front office staff, and getting answers/return calls from the business office, but Dr. Pham and his staff far outshined any of the negatives issues we had to deal with."
"I have been doing regular check-ups at Austin Gastroenterology for many years--Dr. Willeford is just the greatest. His experience and care have been invaluable for me (and my husband). He has a terrific team working with him--Michelle is lovely with communications/scheduling. The endoscopy center experience couldn't be smoother. I trust Dr. Willeford to take care of us and I recommend him to friends and family."
"Have been going to Austin Gastro since 1973 and Dr Lubin has been my doctor there since sometime in the 1980’s (can’t remember exact year) and I would not hesitate to recommend him! He actually listens and responds with empathy, compassion and great expertise. He has guided me through all the difficulties of Crohn’s disease and I cannot imagine using anyone else. He is the best!!"
"Dr. Frachtman and his staff are extremely pleasant and professional. I have been a patient for many years and would highly recommend him and his team!"
"Dr. Craig Lubin is very responsible Gastrologist I ever met here in Austin after procedure he explain details what’s problem or not let me fully understanding so I’ll take Endoscopy(EGD) pretty soon"
"My doctor retired, and I was referred to Dr. Duddempudi by a friend. It was an excellent referral. I felt very comfortable with Dr. Duddempudi, and she will be my doctor from here on."
"Dr. Frachtman is great. Covers all details from A-Z. Takes the time to answer any and all questions and or concerns. When you leave his office you have no unanswered questions. You will be seen by your appointment time. His entire staff was great. Thank you Dr. Frachtman"
"Dr Navdeep Chehl explained his whole process to me and was able to find the issue I would highly recommend him whole process from start to finish every one was wonderful thank you so much"
"I've lived in Austin for nearly 20 years, and I've seen my fair share of gastroenterologists around town. Dr. Thomas really and truly is the only one you'll ever need. He's knowledgable, thorough, and has the most reassuring bedside manner. Presents only the facts and doesn't sensationalize anything the way some docs do. Plus the office staff is very kind, and the office itself feels very clean (AND they have their own free parking lot, a miracle in the medical district). I only wish I had found him sooner!"
"I have been a patient of Austin Gastroentorolgy (Dr. Dabaghi) since 2015 & they have been a top notch medical facility w/ some of the most professional medical staff people I have worked with in my life. I am alive today because of their professionalism!"
"AG is always very professional and easy to deal with during office visits. Dr. Dudempuddi listens to me for any symptoms or issues with my ongoing treatment and advises me as needed. I trust her judgement and skills for keeping me on track and healthy. I would recommend her for new and/or any patients to AG."
"Dr Gagneja is a kind and excellent doctor. My PC referred me to him because she knew he would take the time to listen. He has taken good care of my gastrointestinal needs for 3 years."
"Dr. Thomas was very easy to talk to about my husband’s problem. He handled everything in a very professional manner. My husband is the patient and I am his caregiver as he has multiple health issues."
"I had been experiencing heartburn for months. Through my own fault I put off calling Dr. Dabaghi. I had a visual visit with him and he prescribed medication which has been a God sent. Thank you Dr. Dabaghi!!!!"
"Craig Lublin is the most compassionate, concerned and wonderful GI doc. He cares and knows what he's doing. I couldn't recommend him more highly. I hope he practices for a long time."
"First time meeting Dr. was amazing. He was very professional, knowledgeable and made me comfortable and put me at ease. He answered all questions. He is confident. Front desk and others in the office I had contact with were very professional and kind. The environment was nice, clean. He put me at ease regarding my procedure. I would highly recommend. After my procedure I will update post"
"Dr frachtman, Mindy & dr Tau are the BEST Gastronoligist doctors ever!! I’m soo fortunate to have them for all my Crohns issues and also share them as my hubby Ed’s doctors too!!"
"I appreciate Dr. Arastu’s professional manner. I like that she leaves no question unanswered & offers many options for me as the patient to consider."
"Austin Gastroenterology has always given me the best health care. Starting at reception, the staff is very courteous and is glad to help you with any questions you may have. My last visit was with Britney Knowlton, P.A.-C.. Britney was very efficient and friendly, listened to all my concerns and was very informative about my condition. Dr. Gagneja was very informative and explained to me about my condition and made suggestions on how I could move forward with my healthcare. I will always come to them for any future healthcare needs."
"Can’t say enough good things about Dr Frachtman and his staff. So very polite and professional and they made this procedure seem so easy. I would highly recommend them to anyone needing these types of services Dr Frachtman takes a genuine interest in his patients and takes the time to explain things and answer your questions, which I found to be very reassuring"
". I loss my husband to colon cancer which is why I am always fearful when I have visit the Gastrointestinal doctor. I love the staff at this office, everyone is so friendly while providing professional care ❤ they certainly ease my fears!"
"Dr Lubin is an outstanding gastroenterologist. He is very personable, takes time to explain issues and answer questions. He is emphatic, kind and has a good sense of humor."
"Physically distancing and mask wearing was in effect at the endoscopy center, everyone was friendly and kind, so that led to a non-stressful experience getting checked in. The nurses and assistant staff were kind awesomely efficient. Dr. Sperling was friendly and comforting as well. Even though everything was "fast moving" I felt very comfortable and well taken care of. ... A 5 star experience!!! I am from Florida and had to stay in Austin because of Covid 19. I Missed my appointment there and felt that I needed a doctor in Austin. I made an appointment with Dr. Sperling and I am thankful that I did! He is friendly and kind and made me feel much more"normal" than I have for years! That's a really good feeling. I had an endoscopy and a colonoscopy as well. No discomfort then or later Great Job, Dr Sperling!! Thank you so much for putting me at ease and taking good care of me!!"
"Dr. Craig Lubin is the best medical physician I have ever met in the history of 40 years in Austin, Texas. He not only has tremendous knowledge in his profession, but also take responsibility to care patient in their own condition, since every patient is different. Standard medical procedure may works for AVERAGE condition, but could be dangerous for minority group of patients. Dr. Lubin had the courage to treat patient in proper way. His character is extremely valuable not just for patients, but also for current society with too much legal battle and too little trust."
"Dr. Thomas is friendly, and informative. I never felt rushed and he asked if I had any questions during and after discussing my gastro symptoms. I have been on a long road to figure out what has been going on with my body. I feel comfortable with Dr. Thomas and confident with his thorough investigation."
"Caring staff who take the time to listen to your problem. Mikell Zamora is an excellent health care provider who is always available to help and listen without making you feel rushed."
"Dr. Sanaa Arastu's compassion, thoughtful, patient, and thorough attention to the details of my 10-year undiagnosed medical complications gave her the insight to see what no one else could. Within weeks she figured out a diagnosis and treatment plan. Her care continues to be exemplary."
"Dr. Frachtman was very thorough in my appointment. I never had a colonoscopy done before. I had a lot of questions. He was patient and explained things in a way that was easily understood. Additionally, he came highly recommend by my mom. She has been going to him for over 10yrs. ."
"Dr Frachtman was knowledgeable, experienced, willing to answer all of my questions, discuss options for treatments, personable and overall outstanding. The medical staff were also excellent during my visit."
"I always feel well cared for at Austin Gastro. My doctor is knowledgeable and easy to talk to, and I never feel uncomfortable asking questions. Thank you for the great care!"
"Dr. Duddempudi is awesome!! I had a fantastic experience with her. I went to her in a lot of pain and she took such good care of me. Also her office is awesome with help in scheduling things and in providing support! Dr. Duddempudi and her office went out of their way to take good care of me!"
"Exceptional nurses, fair pricing, well organized and immaculate clinic. Dr Sperling i thorough, patient, professional and reassuring rendering my colonoscopy an easy and supportive process. I highly recommend him and his team."
"Dr. Navdeep Chehl was AMAZING. The absolute BEST!!! He made me feel SOOOO comfortable and couldn't be any nicer! I recommend him 100%. He kept reassuring me too and nurse called with blood results as soon as they received them. Definitely see him!!!!"
"Highly professional and courteous best describes Dr. Lubin and his support staff at Austin Gastroenterology. Undergoing an Endoscopy as well as a Colonoscopy at 71 at 6 AM went like a breeze with absolutely no post op sedation effects or discomfort of any kind. Being a dentist, I could have gone to work that afternoon but was highly encouraged not too. I cannot recommend Dr Lubin high enough. He and his staff patiently took their time to answer any and all my questions pre and post op. In addition to giving immediate 3 page results with pictures, two days after the procedures, Dr Lubin called me personally to not only see how I was doing ; but also, share with me the lab test results; biopsy results, et. all. He came highly recommended to me 25 years ago and I’m convinced he’s still the best in Austin."
"Ms. Marni Martinez is an invaluable professional. I have being blessed with being her patient for the last 4 years. You cannot expect more from a healthcare professional in terms of knowledge, attention to detail, and true interest in the well-being of the patient."
"I had a pre-producer Zoom appointment with Dr Pham on August 25. I was very impressed with his knowledge of my condition, review of my health history, and explanation of recommended diagnostic procedures. Dr Pham has a welcoming personality and provided non-technical answers to all my questions."
"The people at Austin Gastroenterology. helped me to understand the procedures that I had to go through what's peaceful and everyone there was professional I understood the things that they were telling me they were all very nice to me I rather recommend that everyone should go to Austin Gastrology"
"First, the experience with the staff in setting up my appt was friendly and efficient. Then my teledoc appt with Dr. Frachtman was great!! He’s super friendly, knowledgeable and listens!!! Then when I went into the office for my appt everyone, from the person who checks you in to the clerical team to the pre-op team (nursing and anesthesia) to the op team to the post op team, ALL were spectacular!! And meeting Dr. Frachtman, “in 3-D” as he joked, was awesome. He’s even MORE personable IRL. For a procedure I was NOT looking forward to, I have to say the experience, end to end (no pun intended!! lol), was fantastic. And the drugs were so great that I don’t remember a thing. Perfect!! 👏🏼👏🏼 Thank you team!!"
"Austin Gastroenterology and specifically Dr. Frachtman have been looking after me for almost 30 years. Excellent doctor and first class organization! Could not ask for better care."
"Dr. Alcocer has been extremely helpful and compassionate, as has been his assistant Leigh. I am glad I approached Austin Gastro when I first moved to Austin and imagine that I will be working with them for many years to come."
"Entire staff was extremely professional, friendly and competent. This was my third procedure of this type and the first with this group. The overall experience was head and shoulders above the previous group I used."
"Dr. Chehl is awesome!! He is professional, kind and very knowledgeable. The staff at the clinic are always professional and easy to work with. Would definitely recommend Dr. Chehl and the clinic!!"
"I have been a patient for the past 6 years. The staff and Dr. Sperling are very friendly, helpful, informative, thorough and understanding. I appreciate the level of service that I have received from Dr. Sperling and staff."
"I have been with Dr Sperling for more than 10 years for acid reflex and gut issues and he has been wonderful to work with. He has helped me to resolve the issues through medication or advice on diet, and on habit forming. He is very knowledgeable and has performed the required 5-year colonoscopies and endoscopes that went very smoothly. His staff are very easy to work with and efficient. A great experience overall. My wife started using his services as well this year and is also very happy. Highly recommended."
"Being a young black man with limited experience with the medical system, I tend to feel as though my concerns are ignored or eschewed; as if I'm making up my symptoms or exaggerating. Then we have Dr. Duddempudi— she doesn't speak with a tone condescension when speaking to me. Speaking to other doctors or specialists often leaves me feeling as though I'm speaking to a brick wall. Highly recommend her services! She's a gem!"
"I have been a patient of Dr. Frachtman’s for years. He has professionally and competently managed my considerable health issues. And if that weren’t enough, he’s a very nice man to boot."
"Dr Pham is REALLY amazing! Highly professional and very caring. He is one of the best doctors I have ever had. I am very lucky to be his patient!!!! Tatiana"
"I highly recommend Austin Gastroenterology and Binh V. Pham, M.D. Over the last six months, I have had four Endoscopies related to my pancreas issues. To date, Dr B.V Pham and his associates have managed and performed all the tests and procedures in an efficient and professional manner."
"I highly recommend Austin Gastroenterology and Binh V. Pham, M.D. Over the last six months, I have had four Endoscopies related to my pancreas issues. To date, Dr B.V Pham and his associates have managed and performed all the tests and procedures in an efficient and professional manner."
"The Central office is great but I wii never go back to the Cedar Park location. They left me sitting in the exam room for 35 minutes. When I left all I got was an offer to refund my copay (I accepted)."
"Physically distancing and mask wearing was in effect at the endoscopy center, everyone was friendly and kind, so that led to a non-stressful experience getting checked in. The nurses and assistant staff were kind awesomely efficient. Dr. Sperling was friendly and comforting as well. Even though everything was "fast moving" I felt very comfortable and well taken care of. ... A 5 star experience!!! I am from Florida and had to stay in Austin because of Covid 19. I Missed my appointment there and felt that I needed a doctor in Austin. I made an appointment with Dr. Sperling and I am thankful that I did! He is friendly and kind and made me feel much more"normal" than I have for years! That's a really good feeling. I had an endoscopy and a colonoscopy as well. No discomfort then or later Great Job, Dr Sperling!! Thank you so much for putting me at ease and taking good care of me!!"
"Dr Alcocer listened intently at what I had to say, was patient with me and was really concerned about my health. I definitely recommend this doctor office"
"I have been going to Dr. Eduardo Alcocer for 10 years and he is the Best. He’s got a great bedside manner and will genuinely listen to all of your concerns. I highly recommend Dr. Alcocer to anyone."
"They have a number of doctors in the practice but I've only seen Dr Alcocer. He is very thoughtful and thorough. Takes the time to explain things in a way I can understand. Very knowledgeable."
"Dr. Sperling is always very helpful in answering my questions and alleviating concerns. I like that I get direct answers that I can understand. I appreciative of his approach to my care."
"Dr. Willeford is very knowledgeable and is very attentive to the patient's needs and concerns. He does not rush into prescribing medication before going through all the steps necessary."
"Dr. DaBagi is absolutely wonderful! He is extremely professional, thorough and most important, he listens very closely to what I have to say! I would recommend him to anyone who needs a great GI doctor!"
"Ericka is so friendly, and really cares about your health. Ericka takes the time that I need to ask questions and get my answers, she is always up to date on new medicines and procedures, if needed. I never leave without feeling that she didn't care about my health and always, if I need anything to let her know and we can solve the issue, such a caring person. Ericka is an asset for Austin Gastro, Dr. Lubin you did well!!!"
"I love Dr. Frachtman, He is very knowledgeable and skilled. You are examined thoroughly then results are given. Every thing is explained to you, and follow-up if needed is taken care of. He is patient ,honest, and you feel comfortable. I highly recommend Dr.Frachtman to anyone needing this service."
"On my first visit I was greeted at the front desk by a man with a very nice smile named Jess. Then I was shown genuine concern from a lady named Meghan. She even considered what my insurance may or may not cover. Then I was seen by the most friendly face, Dr. Richard Sperling. He gave me confidence and comfort regarding my upcoming surgery. I was well satisfied with my office experience, including check out."
"This is a very busy office, however the staff here are professional,friendly and efficient. There was about a 10 minute delay from my actual appointment time, but it is worth the wait because once seen by Dr. Frachtman, he does not rush you, he answers your questions and provides personal care. By the way, I needed an urgent appt. And he came in on his day off to see me. Thank you!"
"Dr. Dabaghi has been my physician since 1990. He is professional, friendly and thorough with his exams and tests, while clearly articulating his findings or treatments. I've recommended him to friends and family."
"I feel blessed to have chosen Austin Gastroenterology and in particular Dr. Willeford. As I told him, “you literally saved my life”. I have been dealing with issues for a very long time and thanks to his knowledge, experience and care, Dr Willeford now has me back to enjoying things I use to do without feeling bad all the time. Excellent staff that care about people. Donna Wessels"
"Dr. Pham is a kind, compassionate and very knowledgeable GI specialist. He is very personable and approachable. I highly recommend him and his staff is excellent as well!!"
"Dr. Willeford and his entire staff are awesome. They listen patiently, answer all my questions, return all my calls quickly. They are so very kind and compassionate. I get excellent care. I highly recommend."
"They have a number of doctors in the practice but I've only seen Dr Alcocer. He is very thoughtful and thorough. Takes the time to explain things in a way I can understand. Very knowledgeable."
"I have been a patient of Dr Dabaghi for many years and he has always helped me. Recently, I had many symptoms complicated by Gastric - By-pass surgery (6 years ago ) and he was able to diagnosis my condition as Celiac disease (among others ) which is a life altering one. I could go on an on but suffice it to say he is a great doctor!"
"I appreciated getting written information and instructions following my visit. Even though I took notes, I missed some details that I was happy to see were included in the papers provided."
"Dr Dabaghi was thorough, asked a lot of questions, took his time and explained things, he was business like and direct and answered all of my questions."
"Front desk team members were helpful and kind—although this is a large practice, each associate was efficient and answered questions patiently. I felt Dr. Duddempudi listened to my assessment of my particular issues, and then circled back with a good treatment plan—she’s a good listener!"
"Had a great experience, The Doctors were thorough, responsive and explained everything clearly! They reall knew what they were doing and have helped me a lot"
"Laura is very attentive and explains what ever questions for Trinidad Acosta. Trinidad feels very welcome as she feels with DR Williford. Trini has known him for many years and will not go with anyone else"
"Dr. Lubin is informative and excellent in his care for his patients. He strives to make sure the patient has a good working knowledge of the procedure to be done. He will be my Doctor for the duration."
"Dr Sperling has been our family's gastroenterologist for years. I cannot say enough good things about his concern and attention each time we see him. He has an uplifting way of making our visits enjoyable. We have always been very pleased with the friendliness of his staff, timeliness of appointments, and extra care given to us during routine visits as well as procedures. Meeting Julia Borkowicz, P.A. this last visit was yet another huge positive about this practice. She has a caring and friendly demeanor making sure to cover all concerns or questions. I will certainly not hesitate to see her for future visits as needed. Based on our long term experience, we highly recommend this practice."
"Pleasant and efficient office visit. Staff friendly and overall on time appointment. Dr Frachtman was very open snd simplifies future screening procedure . He was also thorough about analyzing previous lab work with follow up testing. Well run office and excellent staff!"
"Staff is genuine and easy to work with. Dr. Frachtman and Mindy are excellent and answer questions, respond promptly, and seem genuinely interested in getting your concerns resolved. I waited for a month for an appointment to see him. It was well worth the wait."
"Everyone one was super nice from the receptionist to the doctor. My nurse Brandie made me feel super comfortable and sincerely one of the nicest people I’ve ever met. You don’t feel like a patient but a friend it was a wonderful experience. Thank You guys for everything."
"My husband and I was referred to Dr.Alcocer by his Primary Physician. The entire experience was a 5 out of 5. My husband had some test ran and it all came back with wonderful results. This year he had the same issues return. Therefore, we went in for the Dr to evaluate and determine what needed to be done. We saw Dr.Alcocer's Nurse Practitioner. She was very thorough in regards to what was at hand. She made some suggestions. However depending on the results we now know what to expect. She ascertained as to whether or not we needed to talk with the Dr , we stated No as she took care of everything and trust her judgement. I would highly recommend his Practice."
"Dr. Lubin and Mikel are excellent. They take the time to listen to your issues and to explain their diagnosis and suggested treatment. Highly recommend."
"On August 3, 2018, I had an office visit with Laura Kerr. Laura listened attentively as I described my symptoms. She asked relevant questions so that she would be able to get the ‘whole picture.’ She prescribed a new medication and altered the dosage of a medication that I currently take. She was comforting, competent, thorough, and so easy to understand. I have absolute trust in Laura, and I appreciate the opportunity to provide feedback."
"I've been seeing Dr. Frachtman for many years. He's extremely professional and knowledgeable. My appointments are more on time than any other doctor. Colonoscopies have been as easy as those could be. The office is very efficient."
"Rate: 5. Austin Gastroenterology is a welcoming place. They are there to serve from the moment you get there until you leave. I like the process of being listened to by Dr. Frachtman's assistant and then the doctor comes in knowing information about my visit. When l leave l feel l have been heard and the best is being done for my health."
"I met with Mikel Zamora during a follow-up appointment after receiving a diagnosis of celiac disease. She was attentive to all my concerns and questions. Given it was a new diagnosis for me, I had a lot of venting to do and many questions and concerns to be addressed. She never made me feel rushed and she took the time needed to answer all of my questions and to provide all necessary information. I really felt so much better after talking with her. Thank you Mikel."
"Dr. Dabaghi used to be my doctor about 7 years ago. When my mom needed to see a gastroenterologist, I told her to see Dr. Rashad Dabaghi. He will find the solution to what ails you and fix it if possible. We love him."
"Dr Frachtman is a very smart doctor who understands the concerns of his patients. You never feel rushed during an appointment, which is a common complaint when dealing with doctors. His office staff is very efficient and his nurse, mindy is wonderful. Always responsive to calls and understanding of our concerns."
"Austin Gastroenterology is a great place to go and has exceptional service. I came in to see Dr. Binh V. Pham, for some longterm stomach issues that I have been having for years. This isn't the first I been to a Gastroenterology office. But this is the first time I had a doctor actually listen to all the issues I spoke about and helped me without suggesting a colonoscopy as my only option. Thank you Dr. Pham and thank you Austin Gastroenterology for listening to me and helping me feel better ❤"
"Dr. Alocer is excellent. He is thorough in his examination covering family history as well as physical exam. I recommend him to anyone that needs a great GI physician"
"My first visit was ,very pleasent and informative. The doctor greeted me with a smile. She knew all about my information to start right where my late doctor left off ."
"Dr. Williford has been a very personable and caring professional. His staff also reflects this atmosphere. I have always received the highest respect and attention."
"Dr. Ridgeway and her staff are fantastic. Dr. Ridgeway is kind, thorough, and a great listener, and she instills her patients with a great sense of calm, both in the office and during procedures. She has my highest recommendation."
"The staff was amazing. They took care of my dad and made him feel at ease. Everyone from the intake processors to the attendants and nurses were really nice and comforting. Dr Alcocer gave me great news concerning my dad and made me feel as though my dad was the only patient there to see him. He was very professional and sensitive to our needs. Thanks again to everyone. Mark Chavis MBA"
"Dr. Frachtman is an incredible and compassionate doctor. He and his entire staff are caring, knowledgeable and professional. Dr. Frachtman stays current on new medications and procedures, and is a wealth of information. Consultations are not rushed and he takes his time to ensure that all questions are answered and those answers are understood. In the Clinic Dr. Frachtman has an easy touch and calming demeanor. His entire team works together to provide an experience that is as relaxed and soothing as possible. Dr. Frachtman's follow-up is informative and helpful. His diagnoses are accurate and his treatment plans are effective. I highly recommend Dr. Frachtman and his staff."
"Professional Courteous Well run and organized facility Dr was approachable and gave great context around the procedures and risks involved Good medicine !"
"I absolutely love this guy! I call him the Pat Reilly of Gastroenterology. He's always dressed sharp and he has "the best" bedside manners. I leave his office feeling confident that he will do everything in his power to get me healed and healthy again. I believe that he genuinely cares about his work, reputation, and me, as his patient. That's an awesome combination."
"Office personnel were great and very professional. Apt was at 10:30, and they were very prompt. Dr. Willaford was great and very thorough. Didn't take long at all. Thanks to everyone that helped me."
"I have been with Dr Dabaghi for several years and I have no plans to change that. Dr Dabaghi is very knowledgeable and I trust his judgement. He is always direct and honest which is something I value in a healthcare provider. His office runs smoothly and wait time is minimal."
"My first visit was with Julia and I was very pleased. She set my mind at ease and provided the information I needed regarding the procedures I’ll get in February."
"I feel that I’m well taken care of here. Dr. Mona Lin Ridgeway’s professionalisms and knowledgeable , friendly staffs, no long waiting at all for my appointments. Thank you for making me feel like part of your family"
"This group is fantastic. Dr. Pham was the doctor I worked with. He is very thorough and helps you feel at ease. The entire staff at AG is helpful, courteous, and help you understand how the entire process works. I would highly recommend Dr. Pham and this whole organization for those who need this service."
"Dr. Alcocer is amazing. Would highly recommend him. Their office and support staff service could use some improvement. Long wait times to speak to a live person, long waits to hear back on results, just plan on listening to their hold music."
"Everything is run very efficiently at this office. I didn’t have to wait very long to be taken back or for the doctor to come in! The longest wait was scheduling my procedure and that was only because there were a lot of patients waiting at the time. For the most part everyone is very friendly, it took my scheduler a little bit to warm up but by the end she was smiling and laughing with me too! I would definitely recommend this office."
"The doctors here really listen to you and don't dismiss your symptoms as some other specialists do. Laura Kerr is a superior provider, one of the best I've ever had."
"My first visit to Dr Dabaghi was to set up a routine colonoscopy. Through his regular questioning on my history, he decided I also needed a endoscopy. Thank goodness for his expertise and genuine concern, he discovered that I had Barretts esophagus. We began treatment on this issue, and I am sure we averted a more serious situation later. Great doctor and office. I highly recommend Dr Dabaghi and his staff."
"The doctors here really listen to you and don't dismiss your symptoms as some other specialists do. Laura Kerr is a superior provider, one of the best I've ever had."
"Dr. Lubin and his staff are the greatest! I have come to Dr Lublin for many years. He is the BEST! Every one at Austin Gastroenterology treats you with kindness and respect. Can't go wrong with group."
"Great service, attentive staff, my concerns were answered timely and professionally. Great experience and every time I called with a question I always received a call back with answers and got the help I needed."
"I have been a patient here for a little over 10 years. I have,always been treated with cheerfulness, professionalism as well as very personably. Dr . Frachtman is wonderful. So is his nurse, Mindy and PA Marni. Everyone from the front door on is gteat! Thanks to all of you! Cindy Belcher"
"I have been a patient of Dr Dabaghi for more than 30!years. There is no superior MD in this nation. Period. Case closed. He saved me from cancer of the esophagus."
"I rate Austin Gastroenterology as 10. Ten being the best. Dr Binh Pham brought me out from a bad situation. He fixed a tear in my esophagus that could have caused my life. Thank you. I am now going back to work and I feel great. B. Rangel"
"The office runs like a well oiled machine. Dr. Sperling had great bedside manner, asked all the right questions, and explained everything briefly, but thoroughly."
"I can not think of one thing that I would change about my experience! I was taken care of, given warm footies cuz it was freezing cold in there, and I came home and took a nap. The office filed my insurance and all was good. Dr Dabaghi was terrific. He explained everything to me in my appointment, so the day of my procedure went very smoothly. I had discussed with him some problems I was having and he personally called me back a few days later to give me the name of two specialists to see here in Austin. I am now working to get an appointment with the specialist and that is a horror story. They won't let you make an appointment with the specialist until they "approve you for care". You pay $250 to be "transferred into their office" because you're not already one of his patients. I sure hope they approve me and I get to meet the specialist! Austin Gastroenterology was a breeze compared to what I am facing now. Thank you Dr Dabaghi and your staff! You guys are fantastic."
"I’m Legally Blind and was a little anxious about going to a new facility as well as interacting with the new to me office personnel, but everyone was courteous and very helpful; I had a long wait for my CapMetro ride and asked if there was a place nearby to eat and the lady at the checkout desk (her name began with “T” I can’t remember the rest) escorted me to a nearby restaurant and used her lunch time to come back and get me making sure I was safe crossing the busy street. Dr. Alcocer was attentive to my concerns and his bedside manner was superb!"
"Friendliest, most knowledgeable of doctors and staff that I’ve experienced in years! Comfortable going in, being there and leaving. All questions got answered and they even thought some up for us. I’m thrilled with our doctor and not intimidated at all....."
"I am very glad to have Mona Ridgeway as my doctor. When I first went she did a lot of test and found out a lot of stuff that I needed help. And checks me every 2 months or 3 months. I wouldn't change her. All I need for her to help get someone to help me lose weight."
"My husband and I whole heartedly recommend this practice, and especially our physician for Gastro needs, Dr Frachtman. We have been patients of his for almost 20 years. He is extremely skilled and knowledgeable, always keeping up with medical innovation and studies. I find their scheduling very efficient. When a procedure is scheduled, you are provided very clear instruction, and we receive appropriate reminder calls. Their insistence on a driver is for the patients safety when having a procedure with anesthesia. It would be nice if they could provide transport at a reasonable price with a qualified medical professional to get you safely home. We also recommend the new prep they offer for a colonoscopy. Friendly and efficient staff."