Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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"All was well, all staff I ran into were nice and respectful. Thanks"
"This doctor is as always “TOP NOTCH “"
"I had the best experience from paperwork at the front desk to the doctor. Everyone was kind and knowledgeable."
"My 1st visit with Dr. Shaughnessy was a breeze, he listenes, asked question and put my mind at ease. I LOVE that I don't have to wait months to start the process to get this issue under control."
"Dr. Shaughnessy always provided excellent costmer service, shown compassion, and professionalism."
"He has been my doctor for years and I recommend him to anyone. He takes action and I suffer less."
"The Dr. was very helpful and I am looking forward to working with him in the future to help with my digestive issues!"
"Dr Shaughnessy is very caring. He takes the time to understand your problems or concerns."
"Appreciate how he spends time with you without you feeling rushed and takes interest in your concerns."
"Dr. S is a very caring person that truly cares about my issues. He will spend a much time as it takes to hear what I have to say. Thanks! You are appreciated!"
"I had an issue after my colonoscopy. Dr Shaughnessy called me and made arrangements at Banner University for tests. That night he reached out to see how I was doing. As it turned out I have a pre-existing gallbladder issue. Dr Shaughnessy is awesome. Very caring."
"Excellent care."
"The doctor is excellent 👍"
"Dr shaughnessy is awesome explained everything to me clearly..."
"Dr.Shaughnessy; is a remarkable Dr. He took time to explain my problem and the steps for the treatment. I’m very confident that he knows what He is doing. Also the squedule surgery person that I don’t remember her name; was excellent . I highly recommend to anyone included some of my patients too. Thanks 🙏"
"Love his Communications and patience. His ethics as a doctor are incredible and I will not trust no other man behind me!!! No pic needed"
"He is human and has a human relationship with his paitents. I have been a patient of his for 10 years 8 to 10 years. Remember being in the hospital and him spending his lunch hours at my bedside. He’s a good man and he’s a good doctor. I don’t think I would ever go to anybody else and he’s a top doctor he’s a Phoenix top DOC also."
"My mom highly recommended him. And now I do too. Great office. Friendly staff."
"I just had my first visit with Dr. Schaughnessy, who came highly recommended by my retirering Gastroenterologyist. Very pleasant visit. Dr. S really listened to my problems and has already taken steps to help my ailments. Each staff member made checking in as easy and stress free as possible, from Cloe on the phone when making the appointment, the front desk and Dr's very nice assistant."
"Dr. Shaughnessy was excellent. He answered all my questions and gave me great information about the whole colonoscopy procedure and what to expect. Very professional."
"He took the time to listen. And had explained everything to where I can understand it. No big long words. Just plain English. Not a whole of doctors out there now days that will take the time to do what he does. So I highly recommend this Doctor to anyone with tummy trouble."
"Everyone in the office treated me very good they got me in on short notice I love all of them I love the doctor Shaughnessy"
"I was so impressed with the whole staff but also just a caring ways and attention that Dr. Shaughnessy provided me. He took his time to understand all of my concerns and really gained an in-depth knowledge of my overall health for many aspects. I feel very fortunate to have found such an exceptional Dr and to have had such a great first experience. Thank you, Shelly"
"Extremely patient focused and pays great attention to detail. I chose this doctor because of his online reviews and he did not disappoint. I am so thankful for his care and help in managing my current health status."
"Dr Shaughnessy is very patient, attentive and sympathetic. He digs deep to get to the bottom of an issue. Wait time tends to be a little long, but you know he will spend adequate time with you as a patient. Highly recommend him."
"I highly recommend this place was treated with respect. Dr. Shaunessy is very knowledgeable in the treatment I received and care from his office. Thank you."
"Very well informed information given to me and I feel confident that we will find out why I have these symptoms and not just medicating my problems but finding the root causes m then the route to solve them I recommend this Dr to everyone. He's great very friendly and all about his patiences."
"Always helpful great smile and on time with his appointments and also always there to help with all your needs"
"I've been seen by Dr. Shaughnessy for over 10 years, only Dr. I have been with for that long, would highly recommend."
"Very friendly office staff are very friendly ."
"Great Dr. Very thorough. Takes time to listen and explain everything to you."
"I never mind going to this office appt. Staff is friendly. Wait time is always reasonable. Dr Shaughnessy is very knowledgeable, personable and makes me feel like I’ve found the right doctor."
"Dr. Shaughnessy has done mine and families procedure, very polite and does his job excellent. I put my trust in him"
"Dr Shaughnessy treated my special needs adult son like a regular patient. He acknowledged him and listened to him .. didn’t mind when my son got excited . He made my son feel very comfortable which made for a great 1st visit. My oldest son who came along was also impressed by Dr. S . Was very happy to see how he interacted with his brother and that he listened instead of telling us what he thought was the issue. He was also very impressed with how he treated his brother. We are very very happy with Dr. S and his office ."
"Dr Shaughnessy is a wonderful doctor. He is thorough and very kind, which matters a great deal. I never feel that he is rushing me. He takes my issues seriously and always does whatever is necessary to figure out what is going on. I am very grateful to him for his excellent care."
"Really understanding on situations of health issues"
"Consultation with Dr Shaughnessy was great. He explained the procedure and answered my questions."
"He was kind, listened to everything I had to say and explained the next steps in a manner I understood. I appreciate his help in trying to figure everything out All the staff at this off is was very helpful and kind"
"Was greeted w/repect, from receptionist, nurse & Dr. Explain about my upcoming procedure, colonoscopy"
"Dr. Shaughnessy is GREAT. What I LOVE about him is he actually CARES for his patients overall health and wellbeing, also a great plus he's not afraid to get down and dirty with insurance companies. He would actually get on the phones with them himself and get things done. Since I've been going to see him, not ONE visit was hurried nor Rushed. He definitely takes his time, ask all the right questions, takes notes so he actually listens to my concerns.... He makes sure I understand what's going on and what steps to take to get better with treatment. He's definitely a diamond in the rough. I recommend his care, I also LOVE his staff as well, so friendly and they try their best to assist and accommodate any situation as well. 👍🏾👍🏾👍🏾"
"Dr Richard Shaughnessy is knowledgeable and has an excellent bedside manner. He takes into consideration my other issues and medication, when deciding on a treatment plan."
"I have had stomach issues for the last 6 years Doctor Shaughnessy is amazing he cares about his patients on a one-on-one level he takes the time to listen to your concerns and gives you great feedback and solutions that you need for your situations... He is the only stomach doctor that I would recommend... He makes you feel like family"
"I don't have very good experiences with doctors these days. That's definitely not the case with Dr. Shaughnessy. He's super kind, listens to my concerns, and takes action. Definitely recommend."
"I've been a patient of DR. Shaughnessy for over 7 years now. He is a fantastic doctor and would highly recommend him to anyone suffering with IBD."
"Professional. Listened and Executed what he felt would be great plan for me."
"I have had Dr. Shuagnessy in caring for my issue s with stomach and bowels. I feel very comfortable and confident in Dr Shaugnessy opiion and disposition. I do recommend highly to those who may be in search of gasterologist speaclist"
"Dr. Shaughnessy is awesome. Not only is he very knowledgeable about the digestive tract, he is personable and very much a partner in the health care of his patients. I appreciate that more than I can express."
"He always listens to me. He is very patient and understanding. Very professional! He always explains our options with details and answers all my questions!"
"It was a night and day difference between my first GI experience with another GI, and Dr Shaughnessy. I chose Dr Shaughnessy because of all the great reviews and he looked like a nice genuine person in photo. My consultation/first visit was literally everything I was hoping for, which is a doctor who LISTENS, and not only that, he took notes! He did not rush the appointment at all, he was never rude or condescending, he answered all questions thoroughly, and was very attentive, and made me feel SO much better mentally about getting my procedure done, now I’m not nearly as scared. He took the time to talk and make sure you were heard and taken care of, it was a COMPLETELY opposite experience from my first gastroenterologist encounter. I had a couple more questions and he came back to answer those too. Everyone in the office was friendly as well, calm and chill environment, no loud and rude people. I am so pleased and so much of my anxiety is eased. Very professional, knowledgeable and competent, and is willing to do whatever it takes to help you."
"Dr. Shaughnessy is a top notch dr., I have nothing but respect for him & what he has done for me if not for him I would still be suffering with my crohns but because of him it is under control & I feel the best I have since I first found out I had crohns."
"I just recently started going there for a complicated issue and Dr Shaughnessy and his staff go above and beyond. My issue landed outside their practice and still they continue to lead me in the right direction. Thank you so much all of you. Keep being great people"
"From the beginning when I first called the office to schedule an appointment Delia was so friendly and very helpful answering some questions. When I arrived at the office everybody was very welcoming. Dr Shaughnessy came in with a very good attitude introduced himself and we talked and he answered all my questions. He seemed concerned. I go back in a month, I'm looking forward to seeing them all again. Yes I would recommend him to anyone that needs his specialty."
"Dr. Shaughnessy is a wonderful person and a Great professional doctor. He listens to you as you explain how you feel."
"Dr. Shaughnessy a very professional kind - A doctor that listens to you and that really helps you. Thank you so much for helping me finding the problem that caused me a lot of pain for the last few years. I can only Thank you so much. Also I wanna thank you for sending me to Dr Calcote , I am back feeling like a human being not going through the suffering which I used to go every day for the last few years. Thank you so much!!!!! Thank you!!! Oh by the way your staff is amazing."
"I have been a crohn’s sufferer for 33 years. Retired eight years ago in the area and started seeing Dr Shaughnessy soon after. He listens, is thorough and caring. I am without symptoms and have not been this healthy in the three decades of this experience. Thanks Doc."
"Dr. Shaughnessy and staff provide excellent care. Time was taken to hear my concerns. Everything was timely. Questions have been answered and on going communication through the office by phone and online on the patient portal are great. The Dr. shook my hand when he met me…that meant a lot to me. I want to feel safe and cared for and I want to feel like I can trust my Dr and those that work with him to help me. This is the beginning….but so far so good."
"Very informative. Quality care. Great staff."
"I highly recommend. Very professional, he listens to your needs and care about you as an individual."
"I highly recommend Dr. Shaughnessey. I came to him with an extensive health history of GI issues, a myriad of diagnoses, and a body still not feeling as it should. He listened to me explain how I felt both emotionally and physically, and he had clearly read my file before my arrival. He did a wonderful job explaining how the colon works—how MY colon works (or doesn’t), and laid out some options to try. After trying one option for a month, he called me at home to see how I was doing and was happy to change my treatment when the first hadn’t had much effect. I feel very supported by Dr. Shaunessey and feel he is interested in my case and seeing me feel my best!"
"I have had an excellent experience working with Dr. Shaughnessy over the last 6 years and navigating an often challenging chronic health condition. I would not hesitate to recommend him to anyone in a similar health situation."
"I have been seeing Dr. Shaughnessy IV, DO for the past 3 years. Since I've been seeing him I sleep through the night, I no longer have painful bowel movements. I can make plans and have less worry about having to leave early due to abdominal pain, diarrhea and discomfort. I am more than satisfied with Dr. Shaughnessy IV, DO. I am comfortable and confident in his agreements to how I would like to be treated for my health issues. He listens to me, my concerns and needs. I appreciate Dr. Shaughnessy IV, DO."
"My mother and myself have been seen by Dr. Richard P. Shaughnessy for many years. He is very thorough, patient, confident, trusting and efficient in his care as a doctor. I value Dr. Shaughnessy as a doctor very much."
"Dr. Shaughnessy is an excellent and caring physician and a lovely human being. I came to him with a complex problem, and he kept looking for answers when other doctors had given up. I am so grateful to him for his kindness and support during a very difficult time. Even after I move away next year, I’ll come back to Phoenix to continue my GI care with him."
"Complete professional and empathetic. Highly recommend Dr. Shaughnessy"
"Dr.Shaughnessy is an awesome doctor. He has a good bedside manner and is extremely knowledgeable. I highly recommend him."
"This is the greatest and nicest doctor’s I have been to. I went to two other doctors and finally found someone that made me feel right at home, took the time to answer all my questions and did not rush me out of his office for another patient. Most importantly, your lucky if you get to be his patient, as I am."
"Very professional and through. Took time to listen to all I had to say and had some good ideas on how to help me. Staff was professional and very nice. Dr. Shaughnessy was very easy to talk to and understand. Thanks for a pleasent and professional experience during this time."
"Good listener. Calming. Not pushy at all."
"He is a dedicated doctor who is personable and committed to diagnosis, treatment, and recovery. I cannot say enough about how wonderful Dr. Shaughnessy as both a doctor and human being. Thank you from the bottom of my heart for treating my partner. We were very fortunate to find you. Cheers!"
"Like very much Dr, Richard Shaughnessey, very personable, talk your language, for me it has to be very simple and knows his trade."
"He's great and I appreciate him... Blessings to you"
"Dr. Shaughnessy is a very great person. I would recommend him to anyone. He so concern about your health."
