Patient Reviews

GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.

Reviews for GAEC Flowood, MS

4.0 Review from E.Y. Source: Google Feb 23 2023

"GI is ok. The only thing I don’t understand is why can you see your doctor instead of the nurse practitioner. Don’t get me wrong I really liked the Practitioner I saw. And I told them I needed them to take a picture of my upper area. But they didn’t explain why they are not doing that. But over all I love GI ASSO."

4.0 Review from D.W. Source: Google Feb 02 2023

"I saw Audrey Upchurch she was professional and caring. I would have given her 5 stars but she was kinda rushing. I would recommend her."

4.0 Review from M.W. Source: Google Jan 18 2023

"Until recently I felt that I was not being listened to! So we will see. I saw the practitioner and she was awesome!"

4.0 Review from T.H. Source: Google Dec 07 2022

"Dr Flowers (nurse practitioner) is AWESOME! She explains things to an extent that we are fully comfortable with ❤️ Sometimes check in staff aren’t the nicest"

4.0 Review from R.H. Source: Google Dec 07 2022

"Initial visit fine. Trying to schedule.colonoscopy nightmare"

4.0 Review from C.T. Source: Google Nov 18 2022

"This time around I felt like my NP took my concerns seriously and I'm happy with the outcome."

4.0 Review from W.E. Source: Google Nov 08 2022

"The PA was easy to talk with"

4.0 Review from B.J. Source: Google Nov 02 2022

"Friendly, helpful, very easy to understand procedures"

4.0 Review from W.L. Source: Google Oct 20 2022

"They did good towards me."

4.0 Review from D.A. Source: Google Sep 20 2022

"Great service 👏🏾"

4.0 Review from R.C. Source: Google Sep 20 2022

"Very easy to get the help you need great place and people"

4.0 Review from D.C. Source: Google Sep 18 2022

"When I went into the waiting area it looked very busy and I expected a long wait, not so . The nurse was welcoming and professional. The Doctor was very quick to recognize my complaints.and give me answers I could actually understand. Tests and results were done without a long wait. Medication was prescribed. The pharmacy there at the facility was extremely helpful in helping me, afford the high cost of my medication. Well staffed and well run."

4.0 Review from T.J. Source: Google May 25 2022

"Everything was okay and appreciated the attention we got for my care. Thanks Paula"

4.0 Review from M.C. Source: Google Apr 28 2022

"Prompt efficient service."

4.0 Review from S.J. Source: Google Mar 31 2022

"Treated will respect and outstanding bedside manner"

4.0 Review from S. Source: Google Mar 07 2022

"Appreciated so much that you were able to see me immediately So caring and understanding my issues."

4.0 Review from M.G. Source: Google Feb 25 2022

"The people are informed and friendly and it's the quickest I've ever been in and out of a doctor's office ever on every visit"

4.0 Review from J.I. Source: Google Jan 13 2022

"Top Notch!"

4.0 Review from I.S. Source: Google Jan 07 2022

"Enjoyed my visit. Ease of appointment setup and the appointment itself was great. The facility was clean and spacious enough to spread out. I removed a star because of 1 person on staff. I stay about an hour away from everything, so I usually show up to my appointments early if traffic is smoother than expected. The lady at check-in wanted to make sure I knew I came early and that no one would see me before my scheduled appointment time. "You are aware that your appointment is at 2? It just turned 1." I didn't really reply at first because i was signing in, but she proceeded to state it again "You're early, no one will see you before your appointment time." While I was sitting there she called another man up to tell him the same thing. A woman came in and the same thing was repeated. The patient said she knew she was early, but she was informed to come about 30mins before her appointment (so technically she was only 15mins early). Guess what? I was seen BEFORE my appointment time. I'm not sure if this is something that irritates her soul, but she didn't have to state it the way she did. I go to different doc offices a lot, and I'm usually early as stated above. I've never had an issue with coming early before."

4.0 Review from M.C. Source: Google Dec 01 2021

"The wait time was over 30 minutes."

4.0 Review from S.W. Source: Google Oct 29 2021

"Dr.Hogan have been doing my procedure for some years and always the same nice and professional."

4.0 Review from K.H. Source: Google Aug 19 2021

"I had to have cat scan with contrast. I didn't have to wait long. Told nurse my veins were very small at beginning. First she tried around my elbow and made my fingers move and nerves were on fire. She told me I needed not to move my arm, well I didn't the reflex did. tried a second time in my hand, even worse make the rest of my fingers move, constrict and burn like lightening struck (I was crying). After that she got a second nurse who did great, one stick and she was in. Other that that I love the rest of the staff. I hope to never have to have another cat scan again. I realize I have very bad veins and I hope this helps the next person. As we get older our vein tend to disappear."

4.0 Review from L.G. Source: Google Jul 01 2021

"The appointment day my scheduled time was 130pm. I had to wait an hour before seeing my person I was scheduled to see."

4.0 Review from C.T. Source: Google Jun 07 2021

"I've been a patient here at GI Associates for over 17 years. My visits have always been delightful here. From the registration to waking up from any procedure, I have always been confident in my doctor and everyone else. Dr. Reeves is my doctor and I recommend her to all my family and friends."

4.0 Review from G.C. Source: Google May 12 2021

"Dr.Vonda Reeves is the most caring, Honest, and amazing physician I've had the EXPERIENCE of being a patient. She has always given me the greatest care and her integrity I'll recommend any of my friends and family. She has given me the best advice for my health. I'm truly grateful to have her as my GI doctor."

4.0 Review from C.G. Source: Google May 09 2021

"My appointment was easy to schedule. Once I got to GI the process was on point: surgery were well and I got to go home. Results were sent in a timely manner. They will see me again"

4.0 Review from M.M. Source: Google May 08 2021

"The entire team were very professional and put me at ease. The procedure was quick and they informed me of my results at the end of the visit."

4.0 Review from B.E. Source: Google Apr 29 2021

"My experience was a 5/five star rating. Everyone involved was kind,respectful and professional. Dr Reeves as always was very knowledgeable and informative. She showed sincere concern for my health. And I really do appreciate that."

4.0 Review from F.T. Source: Google Apr 14 2021

"Dr. Hogan is one of the best doctors at GI Associates. He explains everything to where you can understand what is going on with you. Thank you"

4.0 Review from E.W. Source: Google Apr 12 2021

"My experience with GI & Associates went really well. Everyone was nice and pleasant during check in. Dr. Hall has the best bedside manners. After the procedure he explained everything to me. It was a good visit from start from finish."

4.0 Review from S.B. Source: Google Apr 11 2021

"He was very nice and made you feel comfortable before the procedure. The ONLY problem I had was I wish he would have waited until I was awake more to tell me what he found. I also wish he would have told me what to expect afterwards! Dr. Dotherow and team def helped me calm down!"

4.0 Review from L.M. Source: Google Apr 10 2021

"It was fast quick and over and I will recomend him to anyone that need that service. I feel great and doing find. Thanks"

4.0 Review from E.W. Source: Google Mar 27 2021

"The procedure went fine but the Hygiea care was not what I expected. Would not do this again."

4.0 Review from Q.S. Source: Google Mar 23 2021

"I was totally informed about my procedure and all the staff were courteous, encouraging and patient"

4.0 Review from L.S. Source: Google Mar 22 2021

"Everyone was nice. The results of the procedure was explained to me. The only problem was they could not find a vein for the IV in my right arm and i was stuck 3 times and was left with a bruise. Finally a nurse came in that knew what she was doing and found a vein in my left arm."

4.0 Review from R.F. Source: Google Feb 25 2021

"Experience was fine."

4.0 Review from G.S. Source: Google Feb 13 2021

"My experience last week at GI Associates was great. The way everything was handled because of covid-19, the way they had the social distancing and all was just great, also the procedure was done in a timely matter. Thanks Guys"

4.0 Review from P.M. Source: Google Feb 05 2021

"The recent visit was handled very well. However, when going to the pharmacy to get probiotics to help with the control of my issues, it was not a covered item of my insurance (at least that was what I was told). During these difficult times and considering my physical conditions, I feel there should have been a way to allow the needed probiotics to be provided to me. One other thing, why wasn't the visit an over the phone visit? There was nothing done that could not have been handled over the phone or via zoom office visit. Meanwhile, I will like to thank the Doctors and other medical staff for their care and for doing a good job in what was done."

4.0 Review from C.T. Source: Google Jan 29 2021

"The experience way very professional."

4.0 Review from J.S. Source: Google Jan 26 2021

"The staff implemented and executed a safety routine to check in. I felt safe and informed at all times. My procedures were explained well and the follow up by the doctor was timely. The only reason that I did not give 5 stars is because it was difficult to find the prep solution and while the facility mentioned it I had great difficulty finding it because a substitution could not be made without the facility's request for substitutions. The manufacturer's failures are not the fault of the facility but it would have save a lot of stress had I been offered a alternative, preemptively."

4.0 Review from G.B. Source: Google Jan 26 2021

"It was very pleased and satisfied"

4.0 Review from E.W. Source: Google Dec 25 2020

"Efficient and effective services."

4.0 Review from N.G. Source: Google Nov 26 2020

"Great experience. Had an emergency & they got me right in, on a Friday. Didn’t have to wait long. Dr Donaldson was kind & compassionate & helped me with different choices for a solution. Also my insurance has been very difficult not wanting to pay for meds I need for my stomach & they have worked w/ me for months until insurance finally started paying for it. They go above & beyond."

4.0 Review from V.G. Source: Google Nov 24 2020

"Very clean facilities and very professional and competent staff."

4.0 Review from T.H. Source: Google Oct 20 2020

"The staff was excellent and knowledgeable. I felt heard by the doctors for my concerns, which is very important to a worried mom. The only complaint I had was that they were so very busy that our appointment was delayed and so was the blood work. Fifteen minutes with the doctor and a blood draw took 2.5 hours."

4.0 Review from M.R. Source: Google Oct 20 2020

"Service and all health care issues were addressed in a very professional and caring manner. Thanks to Dr. Lee and the GI Associates staff."

4.0 Review from E.D. Source: Google Oct 20 2020

"Great experience for my mother.."

4.0 Review from M.K. Source: Google Oct 06 2020

"The experience was fine."

4.0 Review from H.W. Source: Google Oct 03 2020

"My sister was very comfortable with her health care provider. She took time and was very, very patient with her questions. She was very pleasant and smiled to put her at ease. Thank you so much."

4.0 Review from T.C. Source: Google Sep 22 2020

"It was a good experience... Aubrey was so sweet..."

4.0 Review from A.I. Source: Google Sep 22 2020

"The wait was not long, and Dr. Boyd is great. I need to have a FibroScan done and I have to wait six weeks for my appointment. I needed the scan done sooner to know if I am better, the same , or worse."

4.0 Review from T.L. Source: Google Sep 17 2020

"Great group of people working there. All made the experience a good one."

4.0 Review from K.W. Source: Google Sep 09 2020

"Love my doctor and nurse. Only wish my test results were posted on my portal."

4.0 Review from B.G. Source: Google Jul 30 2020

"You all were so nice .It was a lot wrong with me. Anyway, I feel so much better than I did. You were kind and thoughtful.Thank you."

4.0 Review from D.S. Source: Google Jul 14 2020

"I had a good experience at GI Associates. Wait time, cost, billing and the building were acceptable."

4.0 Review from L.B. Source: Google Jul 01 2020

"Courtesy was extended from the time I walked in until the time I left. My intake nurse was extremely nice and friendly. The CRNA was very attentive. Dr. McCrary took good care of me. He's awesome! The post procedure nice was also very caring. The gentleman who wheeled me to the car was also very nice! I had a great experience!"

4.0 Review from W.D. Source: Google Jun 30 2020

"I had a good experience. The staff was very friendly and helpful and I thank them for their services."

4.0 Review from C.B. Source: Google Jun 29 2020

"They always go above and beyond to help my son."

4.0 Review from G.H. Source: Google May 22 2020

"Professional services. Courteous staff. Extra long wait time."

4.0 Review from R.K. Source: Google Mar 06 2020

"Nice new Enviroment friendly staff. Waited 30 minutes to see the nurse and was promptly moved to one of the Drs office. Within 15 minutes the doctor came and the initial consultation was approximately 7 minutes. Scheduling went smoothly and Pharmacy RX was ready to go within 10 minutes. Clear explanations"

4.0 Review from L.P. Source: Google Mar 02 2020

"Admission procedure moves rather quickly but the wait to be called back is a little more lengthy. Once you're taken to surgery prep there's an even longer wait. BUT they have the best GI doctors available (I've tried others) so they're worth the wait. Dr. Williams is so caring, compassionate and understanding! She and the medical staff are five stars all the way!"

4.0 Review from R.P. Source: Google Feb 25 2020

"Great experience from start to finish. Staff were very professional and courteous. The nurse provided additional support, information, and addressed any concerns. Even did a follow-up call on the next day! Dr. Reeves and the staff assisting with the procedure provided an environment that eased the anxiety. It was truly a pleasure to find that Dr. Reeves presented to the recovery room post-procedure to discuss procedure, any findings, and to address any additional concerns as well. Did not take as long as anticipated. Love this location (Flowood) too!"

4.0 Review from C.B. Source: Google Jan 12 2020

"My actual appointments are always efficient and timely. But the wait time to get in an exam room is too long."

4.0 Review from Z.K. Source: Google Jan 02 2020

"The reason it is 4 stars instead of 5 stars is G.I. Associates failure to update to offer patients a full online opportunity to pay bills. You have a choice of either pay by mail-in Check or call over the phone. Most other large G.I. clinics offer going to payment center online and paying through it. I don’t see why the clinic has not chosen to do the same."

4.0 Review from S.S. Source: Google Nov 27 2019

"I am very pleased with my visit although I probably won’t make it to my next as I will probably have to go to emergency As my condition has worsened since My last visit."

4.0 Review from J.J. Source: Google Nov 26 2019

"I was very pleased with the level of care I received at this facility. Beginning with the very friendly employee at the front desk at check-in. Wendy was my nurse and I send kudos to her for her kindness, warming demeanor and compassion. Dr Petro, I remembered her when she was a resident at UMMC and I scrubbed as a tech on surgical cases with her. It was a pleasure to see her again and how professional, thorough and caring she was during and after my procedure. It was also good to see a former co-worker (tech) Robin she's a good tech. Many thanks and God Bless. Thunderous applause to you all 👏👏 JoAnn"

4.0 Review from K.H. Source: Google Nov 14 2019

"Flowood, MS location..Large waiting room, nice front desk workers, & clean bathroom. The nurse I had was extremely nice! She made me feel comfortable and at ease. The office is very clean and up to date. Didn’t wait long to see the doctor and he got right to the point. Dr.Kotfila was nice and professional. He got right down to the issue and started a plan for me. I enjoyed my visit to this location and was only there for about 1 hour."

4.0 Review from F.B. Source: Google Jul 20 2019

"My admitting nurse, Robyn, was fantastic. Hands down the best IV I’ve ever had did not even hurt! She was comforting and very easy to talk to. Dr. Williams is also great."

4.0 Review from B.T. Source: Google Jun 12 2019

"Very courteous and professional staff."

4.0 Review from S. Source: Google May 17 2019

"Couldn’t complete colostomy prep try again next Wednesday, upper test went very well"

4.0 Review from M.F. Source: Google Apr 24 2019

"Staff was friendly and the doctor really listen to me and my husband so that she could get a good understanding of what is going on with me"

4.0 Review from P.B. Source: Google Apr 08 2019

"It was a very good check in system. The staff was very nice. Check out/scheduling could have been a little faster, but overall it was a great visit."

4.0 Review from T.K. Source: Google Mar 22 2019

"Like any other doctor's office, there is always a waiting period. But overall, they provide great services. Dr. William was very friendly and showed concerns about my health situation. She explained what she thought may be going on, but want tests ran to be sure. That speaks volume to me."

4.0 Review from E.A. Source: Google Mar 21 2019

"Treatment was first rate. Would have been 5 stars but the pretreatment communication left a little to be desired I didn't receive my prescription for the solution or instructions until I called the day before the procedure."

4.0 Review from E.T. Source: Google Jan 08 2019

"Costumer service was excellent warm greeting clean facility, precedure explained throughly, only drawback that prevents a 5 star rating wait time had to wait an hour after check in before being seen to begin the initial procedeedings for procedure."

4.0 Review from H.C. Source: Google Dec 05 2018

"I was a patient of GI Associates on 12/4/18. I had a good experience with the procedure! The entire experience was satisfying! After I was called into the examining space, the procedure went very organized and relatively fast. I can certainly recommend the medical care provided by GI Associates!"

4.0 Review from E.S. Source: Google Oct 15 2018

"Always a great experience. I have had several procedures done here for a number of years, and so far, no bad times. Everyone is nice, friendly, and professional."

4.0 Review from C.A. Source: Google Jun 22 2018

"The GI ASSOC has a great organized system. I checked in at 12:00 and was in my car heading home with my husband at 1:39. The staff was very friendly and efficient. My colonoscopy went smoothly. I was well cared for!"

4.0 Review from J.A. Source: Google Sep 25 2016

"Wait time with an appointment is much too long. Dr. Milner is a great, compassionate Doctor with excellent bedside manners! Rarely seen together with one person these days!"

4.0 Review from M.J. Source: Google May 13 2016

"Great patient care"