Patient Reviews
GI Alliance physicians are among the most reputable and distinguished gastroenterologists across the nation. Focused on clinical excellence and patient-centered care, our specialists seek to be the partner you need in your quest for better health. We value patient feedback and appreciate every review we receive from those we are privileged to treat. For your convenience, we have gathered a collection of reviews, stories, and testimonials provided by patients who have visited our practices. We welcome you to explore the feedback below to learn more about what it means to be a patient of GI Alliance.
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Reviews for AG Endoscopy Center III
"Each person on the staff that I had contact with was courteous, helpful, and appropriately concerned with my healthcare and the experience that I had during the procedure. That people and that facility are simply great."
"Everyone including the receptionist, nurses, and doctor were very friendly, informative, and professional. I had a very pleasant experience with my procedure and would recommend the same staff and facility."
"My procedure was perfect! I was relaxed and comfortable, and ALL the staff were super friendly and genuinely concerned about my feelings and comfort. I'll have NO problem going back there for future colonoscopies! Thank you to all!"
"Needing a colonoscopy is not fun and neither is the prep. The center made the experience as pleasant as possible under the circumstances. The nurses and medical staff were caring and kind."
"Do I say I had a 5-star experience? No one wants a colonoscopy however mine could not have gone better. I think my nurses were Martina, Kelly, Joan, Sheila and Eric (who gave me the I.V.). Each one was so personable and comforting. We even laughed a bit while at the same time my nurses were efficiently caring for me, making final preparations for the procedure. I'll tell you, the moment Joan took my hand and told me she'd be taking care of me during the actual procedure my anxiety melted. That smile of hers! However, they were all just wonderful. I loved that the ginger ale I'd told Martina I wanted after the procedure was waiting for me and delivered immediately upon my asking. Shelia even brought me a wonderful coffee after I drank my ginger ale. I hate to go on and on but I am just so impressed and I appreciate everyone's efficiency, attention to detail, my comfort, the reassurance provided, and, of course, along with my doctor, the excellent medical care I received. Thank you for going the extra mile for me, for your patients."
"Every single person I dealt with was so friendly and helpful. This was honestly one of the best experiences I've ever had with a doctor's office. I really appreciate it. Dr. Havemann is great and easy going, and he really does have a great team helping him. They explained things well before the procedure. They answered my questions ahead of time as far as how payment and insurance would work. They got be checked in quickly and made it easy to get comfortable while I waited (a very short wait). The people (nurses, etc.) that helped me before and after were all as nice as could be. The anesthesiologist was also friendly and put me at ease. Great experience really."
"The facility was immaculate and clean, the service was impeccable with the staff showing the right amount of professionalism as well as compassion!"
"This is a lovely new professional endoscopy center that I had the pleasure of having both and upper and lower GI performed by Dr Dalton-Fitzgerald. The staff were all very attentive and professional making sure I was well informed and taken care of during my entire visit. The entire process from check in, to procedure, and to then discharge was streamlined. I would be happy to return to this facility and be taken care of by all who work at the center. Having been a registered nurse myself, I can honestly say these things about Austin Gastroenterology."
"I am in customer service and for that reason I'm extremely picky about customer service. I'm also very frank. But, I must say every moment of this experience, from the moment I arrived until the moment my parents picked me up in the parking lot, every person I met was professional, friendly to each other and to me, they explained things thoroughly, simply and directly. I was very impressed. You asked in the survey if I would recommend your surgery center to a friend, I already have."
"Had first colonoscopy at the Bee Cave Endoscopy Cernter. Well done!
Staff were professional and courteous. Recommended without exception!
cheers"
"WONDERFUL experience! All staff were caring and thoughtful."
"Just had my first (routine) colonoscopy so I was a little nervous and unsure of what to expect. The check-in process at this center the morning of my procedure went very smoothly. Staff were all courteous. The nursing/medical staff got me back quickly and seeing my uncertainty, they were super reassuring. They explained everything thoroughly and got me settled in and comfortable before my procedure. Dr. Havemann is the best! He has a wonderful bedside manner, super thorough, and provides the highest quality of care. I would highly recommend this facility and Dr. Havemann to anyone needing gastroenterological care."
